Dispatcher jobs in Willowick, OH - 29 jobs

Hiring Immediately! Towing Dispatcher *Job pay based on experience Our ideal candidate is detail oriented and has a background in towing (trucking/transportation) dispatching. We are looking for an experienced dispatcher to join our Team, all shifts available including weekend. Responsibilities include answering phones, entering calls into dispatch system, dispatching drivers, updating customers, and collecting payments. Skills · Data entry skills · Experience with proprietary software · Proficiency in English and in MS Office · Customer service orientation and negotiation skills · Ability to utilize multi line phone system · Multi-tasking in a fast paced environment Job Type: Full-time Pay: Based on Experience, up to $18.00/hr Benefits: Health insurance, Wellness Plan Supplemental Insurance: Disability, Accident, Critical Illness Job Type: Full-time Expected hours: 36 per week View all jobs at this company

COMMUNICATIONS CNTR $25.20/Hour Part Time - Non-Benefit 11/18/2024 12:30PM EST Open Until Filled 51647 Safety Forces Dispatcher (Part-Time) 11.18.24.pdf

USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support: Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems. Assist Independent Contractors with route completion issues, escalations, and general operational support needs. Build positive relationships with customers and contractors to strengthen service satisfaction and retention. Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination: Process routed, on-demand, and special delivery orders in accordance with established standards and procedures. Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints. Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met. Essential Job Duties and Responsibilities - Administrative and Operational Support: Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs). Maintain and log Proof of Delivery (POD) documentation within required timeframes. Track shipments via GPS and proactively resolve delays or service interruptions. Conduct post-flight and trace investigations as needed to support continuous service improvement. Generate daily reports summarizing transportation issues and proposed corrective actions. Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting: Manage incoming emails, electronic filing, and system data related to customer and contractor records. Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary. Knowledge/Skills/Abilities Requirements: Strong communication skills, both written and verbal, across all organizational levels. Exceptional attention to detail and accuracy in data entry and recordkeeping. Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment. Strong critical thinking and problem-solving abilities. Ability to work independently as well as collaboratively within a team environment. Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems. Ability to handle multiple priorities and meet deadlines under pressure. Bilingual (English-Spanish) preferred. Education/Experience/Certificates/Licenses Requirements: High school diploma required; Associate's Degree preferred. Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles. Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred. Knowledge of aviation or airline networks is a plus. Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available ( Available to work extra hours, weekends, and holidays preferred .) Payrate: Up to $22 per hour At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success. Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion. Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************

To be a team member at Conrad's Tire Express & Total Car Care you must be dedicated to supporting the company's mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION TITLE: Dispatcher CLASSIFICATION: Operations POSITION OVERVIEW: Conrad's Tire Express & Total Car Care was founded in 1969 and joined Dobbs Tire and Auto Centers, a St. Louis based company, in 2025. Together, their Driven by Dobbs family of brands are growing. Along with offering a full selection of quality tire brands, all locations provide comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. Our investment in training, development, safety and wellbeing ensures our team members provide quality service to our customers each and every time. Our company culture extends beyond the shop, we actively support local organizations and charities in the communities where we live and work. Conrads is seeking a Wholesale Driver. The Wholesale Driver is responsible for providing exceptional customer service by safely transporting customers and vehicles as needed. This role ensures company vehicles are operated in compliance with all safety procedures and maintained in clean, working condition. The Shuttle Driver also assists with daily shop and facility needs, including picking up parts, delivering tires, and handling other deliveries from vendors. Additional responsibilities include organizing tire inventory, stocking supplies, and performing routine housekeeping tasks such as cleaning restrooms, maintaining the showroom, removing snow from entryways, and emptying trash. Attention to safety, professionalism, and customer satisfaction are essential to success in this role. ROLES AND RESPONSIBILITIES: * Coordinate and dispatch delivery routes to ensure efficient, timely, and accurate order fulfillment. * Deliver exceptional customer service by assisting with deliveries, answering inquiries, and helping customers load tires and parts. * Process and manage all delivery-related paperwork, including buy-outs, invoices, returns, order credits, and purchase orders. * Support warehouse operations by pulling parts, staging products, loading trucks, and maintaining organized delivery zones. * Monitor delivery schedules, assign routes, track labor hours, and assist with deposits, mail, and end-of-day vehicle inspections. * Maintain a safe and clean work environment, ensuring all tools, vehicles, and equipment are used properly and kept in good condition. * Perform physically demanding tasks, including lifting and moving tires (up to 50 lbs), climbing, bending, and sorting inventory daily. * Provide on-demand support for shipping, receiving, and other operational tasks as needed. SUCCESS FACTORS: * A strong belief in safety- Being Safe 100% of the time is the expectation * Alignment with company mission, vision, and values * Strong work ethic with a commitment to results * Strong team player with the ability to adapt to diverse team members * Ability to perform in a fast paced/high volume environment * Excellent verbal and written communication skills * A high level of time management, accountability, and prioritization skills * Ability to be organized, problem solve, and be solution oriented * Self-motivated, goal- oriented, and driven to accomplish department goals * Strong critical thinker with a high level of attention to detail * Highly-customer centric and master relationship builder * Maintains a professional, can-do approach even in physically demanding or fast-paced situations. * Maintains vehicle cleanliness, safety standards, and accurate delivery documentation. WORK ENVIRONMENT: * Fast-paced automotive service environment. * Frequent exposure to varying temperatures due to the nature of the work and shop conditions. * Regular contact with automotive chemicals, including solvents, lubricants, and fluids used in vehicle maintenance and repair. * Extended periods of standing, bending, and lifting tires or equipment. * Requires adherence to all safety procedures and proper use of personal protective equipment (PPE). * Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace. * Attention to detail and a commitment to quality service are essential for success. EXPERIENCE AND EDUCATION: * 3+ months of experience in a Dispatcher position. * Automotive repair industry preferred * Valid Drivers' License Conrad's Tire Express & Total Car Care is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

We are looking for a full-time employee to join our team at our Cleveland-Hopkins International Airport location. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors. Basic duties include (but not limited): -Answering incoming phone calls and direct to, or dispatch, the appropriate personnel. -Write basic letters, memos, and correspondence. -Create and/or modify management reports. -Data Entry Requirements: -Must be proficient with computers and software packages such as MS Office -Great communication skills -Customer service skills -Ability to multi-task and problem solve Hours & Compensation: 19.57/Hour Sun, Mon, Tues (3am-11:30am) Wed & Thurs (1:30pm-10:00pm) Off Friday and Saturday Benefits: 401K, Medical, Vision, Dental, and Life Insurance Vacation, Holiday, and Sick Pay Requirements Must be able to communicate clearly, efficiently and effectively Must have excellent customer service skills Must be able to work with a sense of urgency Must be able to multi-task and problem solve Salary Description 19.57/hour

Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? Join MMT Ambulance and make a Difference in Your Community! We are growing fast and need compassionate EMS professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, free continuing education and more. Make a difference with us! As a Dispatcher, you play a crucial role in ensuring effective communication and coordination within the emergency medical services team. Your responsibilities include coordinating communication between field staff and facilities to ensure timely and accurate responses to service requests for ambulance transports. Essential Duties and Responsibilities: Ensuring that all transport requests are picked up in a timely manner (using either phone or computer) Ensuring all crews are accounted for at all times Ensuring that callers are notified of any delays in transports. Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately Efficiently dispatching of transport requests and relaying appropriate information to field crews Knowledge of geography of service area Operates computers, software, and multi-line phone system. Ensures the provision of optimal transportation services to patients and referring agencies. Flexible as to work schedule and able to work varying shifts, including Saturdays, Sundays, and holidays. Physical Demands: Must be ale to sit for long periods of time Must be able to hear well Must be able to speak, write, and understand English fluently Qualifications: Minimum of a high school diploma or equivalent. Prior Dispatch or medical experience preferred. Knowledge of medical terminology. Proficiency in spelling and writing English. Strong communication skills and ability to work in a team environment. Ability to deal with high stress situations. Customer service experience Working knowledge and proficiency of electronic communication. Able to quickly manage and transition between various tasks while maintaining attention to detail. Self-confidence, emotional stability, good judgment, and tolerance for high stress Possess good verbal communication skills Ability to handle adverse situations effectively Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. At any time with or without notice, duties, responsibilities and activities may evolve. What We Offer: We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked. Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account Retirement Plans: 401K and Roth 401K, with a company match Paid Time Off Employer Paid: Basic Life Insurance and Long-Term Disability Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance Professional Development: Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education Who We Are : For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients. MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365. If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team! Statement of Equal Opportunity Employment : It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

Job Description CITY OF MACEDONIA, OHIO CIVIL SERVICE COMPETITIVE EXAMINATION FULL-TIME POLICE & FIRE DISPATCH Accrued time transfers for laterals with Police & Fire dispatch experience PLEASE READ CAREFULLY Applications Available: Macedonia City Center, 9691 Valley View Road & City's website: ******************************************************* MUST SUBMIT COMPLETED, NOTARIZED CIVIL SERVICE APPLICATION (not the general employment application) Open Period for Accepting Applications: Completed, notarized applications accepted via e-mail, mail, or hand-delivery no sooner than Monday, January 5, 2026 through Wednesday, February 4, 2026. No application or scores will be accepted after 3:00pm on February 4, 2026. Falsification of any part of an application will result in immediate disqualification. Completed applications, whether e-mailed, mailed, or hand-delivered by applicant or applicant's representative must be received not later than 3:00pm, on Wednesday, February 4, 2026. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, weekends and holidays. (Shift differential: 3pm -11pm = $1.00; 11pm-7am=$1.50) Salary Range: subject to collective bargaining agreement (contract in negotiations), currently $24.57-$30.57/hour, depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, 80 hours of vacation time after one year, 15 sick days per year, 14 holidays per year, uniform allowance. Accrued time may be transferred. Written Exam: Wednesday, February 18, 2026 at 6:30pm, Macedonia City Center, Fire Department Training Room, lower level, 9691 Valley View Road, Macedonia, OH 44056. Use main entrance and take elevator down to lower level. Photo ID required. Additional Credit with passing grade of 70%: Five (5) points for a minimum of one-year police & fire dispatching experience; five (5) points for military service (must provide DD 214 stating honorable discharge on or before date of written exam to receive credit). Final review and certification of the eligibility list is at the sole discretion of the Macedonia Civil Service Commission. Eligible candidate(s) are required to take and pass psychological & polygraph tests. Other tests include drug screening (periodic drug screening during employment required), background check, and personal interview with the appointing authority. Eligible candidate(s) required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission, Mike Hawkins, Chairman / Equal Opportunity Employer Questions, please call ************

Full-time Description Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment. 401K match Medical FSA/HSA for medical and dependent care Dental Vision Company paid life insurance Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance) DUTIES AND RESPONSIBILITIES OF A DRIVER: Check in drivers when they come back from their route. Act as the main point of contact for all driver-facing communication. Ability to serve multiple families at once. Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns. Assist in maintain the crematory facility and company vehicles to a clean and presentable state. Checking all work for errors ensuring the best customer service. Determining what procedure needs to be taken for each individual pet in our care. Administrating the care of the pets that have been entrusted to us by our clients. Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members. Requirements Strong communication and organizational skills. Comfortable speaking to all people with empathy and professionalism. Ability to lift at least 75lbs unaided. A cell phone with the ability to call, text, and use a GPS application. Successfully pass a 4-panel drug test and background check. Detail-oriented mindset with a commitment to delivering error-free services. Ability to work in a fast paced environment under pressue. Flexibility with scheduling, evenings and weekends are required and shifts could vary. To adhere to our strong code of ethics. Salary Description 18.00-20.00

Founded in 1973 on a dirt lot in Hebron, Ohio, RCD RV has since grown to be one of Ohio's leading RV dealerships & service centers with 3 locations outside of Columbus, Ohio. Our goal at RCD RV is simple - offer quality products that build valuable relationships while providing industry leading customer service. These goals are accomplished by a commitment from every employee to fulfill our mission statement, which is: At RCD RV Supercenter, we pledge to provide quality products and unparalleled customer service as we strive to gain the respect and trust of our customers, suppliers, and community. We want dedicated individuals who are looking to join a company and build a lasting career. If you're interested in joining the RCD RV team, we encourage you to apply today! RCD RV offers a comprehensive benefits package that includes Medical, Dental, 401k, as well as Life insurance options, paid vacations and holidays. Our Service department is expanding its front lines and we're looking for a Shop Dispatcher to join our efforts! If you are energetic, a good mentor and willing to lend a helping hand- you're just what we are looking for! What's in it for you? When you join our team, you become part of the RCD family! It's more than a job- it's the opportunity to build a career, make a difference and be part of an exciting industry! Our Service department is the heartbeat of our company keeping families camping and creating life long memories. We are willing to train and develop an individual that will be the perfect fit for our team. The amount of experience in the RV industry is less important than having the qualities and skills of a successful Shop Forman. Responsibilities: Dispatch new repair orders to the proper technicians Consistently review and monitor existing and in process repairs. Quality control check each completed repair order before it leaves our shop. Have the personal initiative to stay up to date on relevant service knowledge, bulletins and other changes regarding new and existing products. Consistently and accurately complete and process all information for each repair order in a timely, consistent and accurate manner. Provide technical expertise, coaching and on the job training for beginner, intermediate and expert technicians to increase individual and team performance. Effectively interconnect and build a high preforming team of technicians eager to tackle any job to quickly get our customers back out on the road, making memories, & enjoying their RV Qualifications: Energy- bringing a good, positive energy to work with you everyday Hustle- our Service department is busy and our customers are waiting! Above & Beyond- Our team believes in going the extra mile for our customers Attitude- We believe in hard work and having fun while doing it! A positive and work-hard attitude will serve you well Passion- We are in the business or providing a lifestyle to those that are passionate about RVing. You need to share the passion for the products that we represent and be willing to go the extra mile for our customers Perks: RCD offers a comprehensive benefits package that includes medical, dental, vision, accident, life insurance options, PTO, paid holiday's, and a 401k with company match! Promote from within culture. Work schedule that allows for a life outside of work. 40 hour work weeks. Week off at Christmas RCD RV is a third generation family owned and operated business established in 1973. You'll be able to notice our family culture from the moment you walk in the door. Over 50% of our employees have been with RCD for over 9 years which means a more knowledgeable and experienced staff for our customers before and after the sale!

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Service Dispatcher - Stanley Access Technologies, Cleveland, OH Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Service Dispatcher The Service Dispatcher is essential to our business and will be reporting to the Branch Manager. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. We are looking for energetic, detail-oriented leaders that focus on execution, meet commitments, break through turf issues, and have a passion to exceed customer expectations What You Will Do: * Receive incoming telephone calls. Assess and dispatch service calls * Provide feedback to the call center for call loading improvements and customer concerns * Provide field team with parts support to help minimize return trips * Assist the field team with call overloads and direction * Prioritize and determine best available technician to complete job * Maintain the quality, quantity, and timeliness of dispatch to customer needs, questions or problems * Ensure proper communication with customer to gather all pertinent information for service call * Consistently follow-up with customer to ensure completion and satisfaction * Track all service calls and provide service call reporting and metrics to management * Maintain service call logs and service manuals * Perform monthly technician's rides to better understand team support requirements and business needs * Promote the sale and implementation of service agreements to customers * Coordinate with National Accounts service dispatch * Provide administrative/back-up assistance to Service Supervisor * Performs duties and responsibilities as described in the quality system * Perform work according to the Field Operations Policy and Procedures Manual. * Perform other assignments as directed by manager in support of service operations * Work with Installation coordinator on manpower sharing opportunities to increase productivity What You Need To Succeed: * A valid state driver's license, without restrictions, is required for this position. * 1+ year of customer service or dispatching experience * High School Diploma or GED Additional Preferred Skills and Knowledge: * Associate degree * 2+ years of service management/call center/field service experience desirable * 2+ years field service experience * Skills or experience with personal computers, including electronic E-mail, personal scheduling, word processing and electronic spreadsheet skills (MS Office) * Excellent written and verbal communication skills required * Self-motivated, requires minimal supervision. * Knowledge of security hardware industry required * Time management and organizational skills required. * Customer service orientated * Ability to handle multiple priorities * Proven knowledge of team development preferred * Ability to work in a deadline driven environment Why Work for Us? Allegion is a Great Place to Grow your Career if: * You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". * You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. * You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! * You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: * Health, dental and vision insurance coverage, helping you "be safe, be healthy" * A commitment to your future with a 401K plan, offering a 6% company match and no vesting period * Tuition Reimbursement * Employee Discounts through Perks at Work * Community involvement and opportunities to give back so you can "serve others, not yourself" * Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Service Dispatcher - Stanley Access Technologies, Cleveland, OH Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Service Dispatcher The Service Dispatcher is essential to our business and will be reporting to the Branch Manager. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. We are looking for energetic, detail-oriented leaders that focus on execution, meet commitments, break through turf issues, and have a passion to exceed customer expectations What You Will Do: Receive incoming telephone calls. Assess and dispatch service calls Provide feedback to the call center for call loading improvements and customer concerns Provide field team with parts support to help minimize return trips Assist the field team with call overloads and direction Prioritize and determine best available technician to complete job Maintain the quality, quantity, and timeliness of dispatch to customer needs, questions or problems Ensure proper communication with customer to gather all pertinent information for service call Consistently follow-up with customer to ensure completion and satisfaction Track all service calls and provide service call reporting and metrics to management Maintain service call logs and service manuals Perform monthly technician's rides to better understand team support requirements and business needs Promote the sale and implementation of service agreements to customers Coordinate with National Accounts service dispatch Provide administrative/back-up assistance to Service Supervisor Performs duties and responsibilities as described in the quality system Perform work according to the Field Operations Policy and Procedures Manual. Perform other assignments as directed by manager in support of service operations Work with Installation coordinator on manpower sharing opportunities to increase productivity What You Need To Succeed: A valid state driver's license, without restrictions, is required for this position. 1+ year of customer service or dispatching experience High School Diploma or GED Additional Preferred Skills and Knowledge: Associate degree 2+ years of service management/call center/field service experience desirable 2+ years field service experience Skills or experience with personal computers, including electronic E-mail, personal scheduling, word processing and electronic spreadsheet skills (MS Office) Excellent written and verbal communication skills required Self-motivated, requires minimal supervision. Knowledge of security hardware industry required Time management and organizational skills required. Customer service orientated Ability to handle multiple priorities Proven knowledge of team development preferred Ability to work in a deadline driven environment Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Benefits: 401(k) matching Competitive salary Health insurance Paid time off The Service Dispatcher reports to the Office Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Benefits Paid Training Flexible Scheduling Competitive Compensation Year-Round Work Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with ENG Heating & Cooling, Inc. service technicians, suppliers, and service customers. Representative duties include: Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Being a main point of contact for incoming calls and assisting and directing customers to help resolve their needs in the form of troubleshooting, payment collections, dispatching, reviewing sales estimates and/or escalating to other staff for additional assistance. Overseeing warranty registration, documentation mailing, filing, safe record keeping and processing of payments. Maintaining a working relationship with other office staff on the collection of problem accounts, negotiating credit when applicable to build the customer base. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the appropriate leadership. Performing related staff-level duties as directed by the Office Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Be a self-starter and ability to work independently and as a team member. Preferred knowledge of CRM software. Proficient in computer skills, including Microsoft Office, online permit processing, and general office equipment. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Skill and ability to sell service jobs and service contracts in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to all customers. Current (state) driver's license. Compensation: $20.00 - $24.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

Job DescriptionSalary: $17/HR Answer calls from tenants Enter maintenance work orders into property management software (AppFolio) Tenant satisfaction follow-up Provide clear communication between tenants and Maintenance personnel Requirements Ability to respond calmly in stressful situations Great follow-up skills Organization Proficient in technology Ability to pass a drug test Ability to pass a criminal background check Benefits Vision, Dental, Medical, Paid Time Off Work Location In person, Greater Cleveland Metropolitan Area CI: Craftsman, Technical Expert, Scholar Loc: Domestic

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs RESPONSIBILITES Track technician location to determine most efficient trouble and installation assignment Analyze, evaluate, and report traffic and performance data. Provide technical support to customers and call center personnel Dispatch FST based on retailer service requests Prioritize calls according to urgency and importance Use phone or computer to send crews, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about requests, traffic, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information REQUIREMENTS High School diploma required. Associate's degree desired. 1-3 years relevant working experience Candidates should possess valid documentation to establish identity and U.S. employment eligibility. No sponsorship is available for this position Intralot offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability veteran's status, or any other status protected by applicable law.

Job Description Service Dispatcher Stack Heating, Cooling, Plumbing, and Electrical is a family owned business proudly serving the Cleveland area for over 48 years. We consider our technicians to be more than just employees; they are integral members of our family. We deeply value their expertise, dedication, and alignment with our vision. Ensuring our team is always on top of industry trends, our facility includes a state-of-the-art, hands-on training room equipped with the latest technology. With this, we take pride in being the trusted specialists for home comfort and continue to be a friendly presence in our community. Are you a detail-oriented, organized individual with a passion for keeping things running smoothly? We are looking for a motivated HVAC Service Dispatcher to be the heart of our operations. As the first point of contact for our customers and technicians, you'll play a key role in ensuring seamless service delivery and customer satisfaction. If you thrive in a fast-paced environment, have strong communication skills, and are ready to help our team operate at its best, we want to hear from you! What do we bring to the table? Comprehensive Benefits Package: Medical and Dental coverage (75% covered for employee, 50% covered for dependents) Long Term Disability insurance (100% covered by employer) Paid vacation, holidays and time off Your BIRTHDAY is a PAID a holiday! Paid leave for Bereavement and Jury Duty 401(k) with 4% company match Optional supplemental insurance Career Advancement: We're committed to your professional growth and career development Join a Trusted Team: Be part of a company with a strong reputation and loyal customer base Team Spirit: Enjoy events and team-building activities designed to foster camaraderie and fun! Company sponsored outings Breakfast snacks in the winter Hot Dog Fridays in the summer Primary Job Function: Maintain the Service Technicians' daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees, and company customers, including keeping customers apprised of company schedules and requested lead times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians. Required Qualifications: 2 years administrative, process or project management experience, preferably in the HVAC or similar trade industry Able to communicate clearly in English both verbally and in writing Proficient in Word, Excel, and Outlook Geographical knowledge of service area or map reading skills Prior dispatching experience in HVAC, plumbing, electrical, or pool trades Experience using a dispatching software such as Service Titan Well organized and ability to work independently Professional phone presence and strong interpersonal skills Creative thinker with an energetic personality

Full-Time: 40 Hours Per Week Variable Shifts: 12-Hour Shift 7am - 7pm or 7pm - 7am Onsite: Akron Main Provides essential dispatch communications. Responsible for maintaining effective and efficient communications between the dispatch center, officers, other department personnel, outside emergency and law enforcement agencies, and the public. The Public Safety Dispatcher also plays a vital role in records maintenance. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). Responsibilities: 1. Performs duties related to police dispatcher. 2. Operates computers and standard office equipment including commonly used computer software programs. 3. Must have the ability to: Work under pressure. Communicate effectively with angry, emotional and excited persons via telephone. Remain calm under high pressure, critical and extremely busy circumstances. Maintain confidentiality or records and information. Effectively multitask by listening, talking, and typing at the same time. 4. Monitors cameras and alarms. 5. Performs all other duties and responsibilities as assigned or directed by the Public Safety Dispatch Supervisor or Command Staff. Other information: Technical Expertise 1. Experience operating Computer Aided Dispatch equipment (CAD) by entering call information and dispatching assigned units to emergency and non-emergency situations. 2. Experience recording and maintains patrol line-ups to correctly reflect patrol personnel on duty and corresponding assigned sectors. 3. Must be able to effectively communicate - written and verbal 4. Track multiple pieces of information at one time and conduct follow-up as necessary. 5. Must be able to act and react to emergency and/or threatening situations in a manner consistent with the law, policies and procedures. Education and Experience 1. Must be 18 years of age or older at time of hire. 2. High School Diploma or equivalent. a. Possess one or more 9-1-1 Dispatcher Certifications, including, but not limited to National Emergency Communication Institute (NECI), Association of Public-Safety Communications Officials (APCO), Powerphone Law Enforcement Dispatch Certification, or Cuyahoga Community College Emergency Dispatcher Certificate. In lieu of a dispatch certification, candidate must have a minimum of two years of police/fire/ems dispatch experience. Candidate must obtain a dispatch certification within 90 days of hire. 3. Must be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment. 4. Successfully complete a thorough background investigation. 5. Demonstrate psychological fitness evaluated by a Psychologist designated by the Department of Public Safety Director and Chief. Full Time FTE: 1.000000 Status: Onsite

Job Description Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056; Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred. Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority. Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer Please read full description attached.

**Creating Peace of Mind by Pioneering Safety and Security** _At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._ **Service Dispatcher - Stanley Access Technologies, Cleveland, OH** Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. **Service Dispatcher** The Service Dispatcher is essential to our business and will be reporting to the Branch Manager. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. We are looking for energetic, detail-oriented leaders that focus on execution, meet commitments, break through turf issues, and have a passion to exceed customer expectations **What You Will Do:** + Receive incoming telephone calls. Assess and dispatch service calls + Provide feedback to the call center for call loading improvements and customer concerns + Provide field team with parts support to help minimize return trips + Assist the field team with call overloads and direction + Prioritize and determine best available technician to complete job + Maintain the quality, quantity, and timeliness of dispatch to customer needs, questions or problems + Ensure proper communication with customer to gather all pertinent information for service call + Consistently follow-up with customer to ensure completion and satisfaction + Track all service calls and provide service call reporting and metrics to management + Maintain service call logs and service manuals + Perform monthly technician's rides to better understand team support requirements and business needs + Promote the sale and implementation of service agreements to customers + Coordinate with National Accounts service dispatch + Provide administrative/back-up assistance to Service Supervisor + Performs duties and responsibilities as described in the quality system + Perform work according to the Field Operations Policy and Procedures Manual. + Perform other assignments as directed by manager in support of service operations + Work with Installation coordinator on manpower sharing opportunities to increase productivity **What You Need** **To** **Succeed:** + A valid state driver's license, without restrictions, is required for this position. + 1+ year of customer service or dispatching experience + High School Diploma or GED **Additional Preferred Skills and Knowledge:** + Associate degree + 2+ years of service management/call center/field service experience desirable + 2+ years field service experience + Skills or experience with personal computers, including electronic E-mail, personal scheduling, word processing and electronic spreadsheet skills (MS Office) + Excellent written and verbal communication skills required + Self-motivated, requires minimal supervision. + Knowledge of security hardware industry required + Time management and organizational skills required. + Customer service orientated + Ability to handle multiple priorities + Proven knowledge of team development preferred + Ability to work in a deadline driven environment **Why Work for Us?** **Allegion is a Great Place to Grow your Career if:** + You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". + You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. + You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! + You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the **Gallup Exceptional Workplace Award** for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. **What** **You'll** **Get from Us:** + Health, dental and vision insurance coverage, helping you "be safe, be healthy" (************************************************************ + A commitment to your future with a 401K plan, offering a 6% company match and no vesting period + Tuition Reimbursement + Employee Discounts through _Perks at Work_ + Community involvement and opportunities to give back so you can "serve others, not yourself" (************************************************************ + Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching **Apply Today!** Join our team of experts today and help us make tomorrow's world a safer place! _Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply_ _to_ _jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if_ _you're_ _excited about this role but your_ _past experience_ _doesn't_ _align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role._ **We Celebrate Who We Are!** Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (********************) . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer (**************************************************************** Privacy Policy **We are Allegion.** A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. **We are Allegion.**

Answer calls from tenants Enter maintenance work orders into property management software (AppFolio) Tenant satisfaction follow-up Provide clear communication between tenants and Maintenance personnel Requirements Ability to respond calmly in stressful situations Great follow-up skills Organization Proficient in technology Ability to pass a drug test Ability to pass a criminal background check Benefits Vision, Dental, Medical, Paid Time Off Work Location In person, Greater Cleveland Metropolitan Area CI: Craftsman, Technical Expert, Scholar Loc: Domestic