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What does a distribution center supervisor do?

Updated January 8, 2025
7 min read

Distribution center supervisors are professionals who are responsible for leading and supervising warehouse staff to operate and facilitate the daily activities of a distribution center. These supervisors are required to receive, store, and handle the products effectively in the center while managing an inventory control system based on the policies of the company. They must ensure that the shipment of products to customers is accurate to avoid delays in distributions. Distribution center supervisors must also maintain updated with the latest techniques used in the distribution process.

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Distribution center supervisor responsibilities

Here are examples of responsibilities from real distribution center supervisor resumes:

  • Entrust with managing entire facility and all warehouse, transportation / logistics, and shipping / receiving operations on numerous occasions.
  • Assure compliance standard are meet for all internal and external audits including but not limit to FDA inspections.
  • Strengthen housekeeping standards and make sure that staff comply with the regulatory requirements, such as OSHA forklift certification, PPE
  • Ensure all personnel follow safety guidelines in accordance with OSHA regulations.
  • Maintain electronic time management system to ensure proper payroll for all subordinates.
  • Conduct daily administrative reports including KRONOS payroll, safety observations, employee productivity, and department production.
  • Draft meeting agendas, maintain an up-to-date department organizational chart, create PowerPoint presentations used for business development.
  • Supervise operations including warehouse transportation / logistics, timely and accurate shipping, receiving, delivery and fulfillment according to specifications.
  • Execute bi-weekly product inventories using the APCON system (AS400).
  • Rotate inventory to maintain FIFO procedures, which maintain customer satisfaction.
  • Ensure material package according to specification and FIFO polices are being utilize.
  • Schedule pick-ups of domestic and international freight shop rate quotes with forwarders and prepare necessary documentation.

Distribution center supervisor skills and personality traits

We calculated that 9% of Distribution Center Supervisors are proficient in Logistics, Customer Service, and Shipping Receiving. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Distribution Center Supervisors that have these skills listed on their resume here:

  • Logistics, 9%

    Supervised operations including warehouse transportation / logistics, timely and accurate shipping, receiving, delivery and fulfillment according to specifications.

  • Customer Service, 8%

    Performed customer service and vendor management working with internal and external companies to fill customer requests.

  • Shipping Receiving, 7%

    Promoted through a series of progressively responsible positions from order processor to senior order processor and to shipping receiving supervisor.

  • Safety Procedures, 5%

    Observe and promote established safety procedures; contact regular safety training, meetings and forward/retain a copy of all safety-related documentation.

  • Continuous Improvement, 5%

    Organized continuous improvement events with positive results on improving productivity, reducing order cycle time, and reducing headcount.

  • Lean Manufacturing, 4%

    Tracked inbound information for lean manufacturing practices.

Most distribution center supervisors use their skills in "logistics," "customer service," and "shipping receiving" to do their jobs. You can find more detail on essential distribution center supervisor responsibilities here:

Communication skills. To carry out their duties, the most important skill for a distribution center supervisor to have is communication skills. Their role and responsibilities require that "top executives must be able to convey information clearly and persuasively." Distribution center supervisors often use communication skills in their day-to-day job, as shown by this real resume: "assisted with process development and implementation and consistently maintained a high level of communication between supply chain and distribution centers. "

Leadership skills. Many distribution center supervisor duties rely on leadership skills. "top executives must be able to shape and direct an organization by coordinating policies, people, and resources.," so a distribution center supervisor will need this skill often in their role. This resume example is just one of many ways distribution center supervisor responsibilities rely on leadership skills: "provide supportive leadership that encourages individual growth and ensures that production and quality standards are met. "

Problem-solving skills. For certain distribution center supervisor responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a distribution center supervisor rely on this skill, as "top executives need to identify and resolve issues within an organization." For example, this snippet was taken directly from a resume about how this skill applies to what distribution center supervisors do: "resolved quality and service issues related to logistics while on special assignment. "

Time-management skills. Another crucial skill for a distribution center supervisor to carry out their responsibilities is "time-management skills." A big part of what distribution center supervisors relies on this skill, since "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." How this skill relates to distribution center supervisor duties can be seen in an example from a distribution center supervisor resume snippet: "ensured special project deadlines are met by observing warehouse management system priorities. "

Most common distribution center supervisor skills

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Compare different distribution center supervisors

Distribution center supervisor vs. Warehouse lead

Warehouse leads are responsible for supply chain management in distribution centers. Their duties and responsibilities include supervising employees and evaluating their performance, meeting safety regulations, and monitoring deliveries and shipments. They are the ones who interact with customers and clients to resolve any delivery issues that may arise. They also help with some administrative tasks such as order and invoice processing and maintenance. This role applies to those with excellent communication skills, leadership capabilities, and strong attention to detail.

The annual salary of warehouse leads is $3,254 lower than the average salary of distribution center supervisors.Even though distribution center supervisors and warehouse leads are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require logistics, customer service, and shipping receiving in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between distribution center supervisors and warehouse lead. For instance, distribution center supervisor responsibilities require skills such as "continuous improvement," "lean manufacturing," "safety training," and "performance reviews." Whereas a warehouse lead is skilled in "ladders," "pallets," "sales floor," and "basic math." This is part of what separates the two careers.

Warehouse leads earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $41,833. On the other hand, distribution center supervisors are paid more in the manufacturing industry with an average salary of $48,889.The education levels that warehouse leads earn slightly differ from distribution center supervisors. In particular, warehouse leads are 4.6% less likely to graduate with a Master's Degree than a distribution center supervisor. Additionally, they're 0.4% less likely to earn a Doctoral Degree.

Distribution center supervisor vs. Service center manager

A service center manager is responsible for managing staff performance and monitoring the efficiency of service operations to provide the highest customer satisfaction according to business functions and requirements. Service center managers strategize techniques to maximize operational productivity and identifying cost-reduction procedures with high-quality deliverables. They also negotiate contracts with suppliers, as well as meeting with potential clients to discuss business services, generating more revenue resources to maintain the company's financial stability and performance in the market.

On average, service center managers earn a $3,714 lower salary than distribution center supervisors a year.A few skills overlap for distribution center supervisors and service center managers. Resumes from both professions show that the duties of each career rely on skills like "logistics," "customer service," and "safety procedures. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that distribution center supervisor responsibilities requires skills like "shipping receiving," "lean manufacturing," "safety training," and "warehouse operations." But a service center manager might use other skills in their typical duties, such as, "provide technical assistance," "cash handling," "corrective action," and "project management."

Service center managers earn a lower average salary than distribution center supervisors. But service center managers earn the highest pay in the energy industry, with an average salary of $41,317. Additionally, distribution center supervisors earn the highest salaries in the manufacturing with average pay of $48,889 annually.Average education levels between the two professions vary. Service center managers tend to reach similar levels of education than distribution center supervisors. In fact, they're 0.6% more likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

Distribution center supervisor vs. Director of distribution

A distribution director spearheads and oversees an organization's distribution procedures, ensuring efficiency and smooth workflow. It is their duty to coordinate with different departments to identify and understand the distribution needs, set goals and guidelines, manage budgets and schedules, delegate tasks among managers, develop strategies to optimize operations, and present reports to the executives and shareholders. They must also liaise with externals parties, building positive relationships with them. Moreover, a distribution director must lead and encourage the workforce to reach goals while monitoring the progress of operations.

On average scale, directors of distribution bring in higher salaries than distribution center supervisors. In fact, they earn a $81,675 higher salary per year.distribution center supervisors and directors of distribution both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "continuous improvement," and "warehouse operations," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a distribution center supervisor is likely to be skilled in "logistics," "shipping receiving," "safety procedures," and "lean manufacturing," while a typical director of distribution is skilled in "project management," "excellent interpersonal," "strategic sourcing," and "business development."

Directors of distribution earn the highest salary when working in the manufacturing industry, where they receive an average salary of $119,935. Comparatively, distribution center supervisors have the highest earning potential in the manufacturing industry, with an average salary of $48,889.When it comes to education, directors of distribution tend to earn higher degree levels compared to distribution center supervisors. In fact, they're 5.4% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.

Distribution center supervisor vs. Shipping and receiving supervisor

A shipping and receiving supervisor streamlines the shipping process for a more efficient company. The supervisors oversee and maintain the supplies and inventory through product receipt, storage, and delivery. They supervise employees who confirm and record shipment receipt, prepare items for shipping, and load and unload purchases. Supervisors should be equipped with leadership, effective communication, conflict resolution, and time management skills. They are also expected to delegate and have confidence.

Shipping and receiving supervisors average a lower salary than the annual salary of distribution center supervisors. The difference is about $8,324 per year.According to resumes from distribution center supervisors and shipping and receiving supervisors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "logistics," "shipping receiving," and "safety procedures. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "customer service," "continuous improvement," "lean manufacturing," and "safety training" are skills that commonly show up on distribution center supervisor resumes. On the other hand, shipping and receiving supervisors use skills like pallet jack, purchase orders, iso, and sales floor on their resumes.shipping and receiving supervisors enjoy the best pay in the automotive industry, with an average salary of $40,669. For comparison, distribution center supervisors earn the highest salary in the manufacturing industry.In general, shipping and receiving supervisors hold similar degree levels compared to distribution center supervisors. Shipping and receiving supervisors are 4.4% less likely to earn their Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.

Types of distribution center supervisor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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