Business Analyst jobs at Duke University Health System - 41 jobs

Business Systems Analyst II, Business Intelligence, Duke Alumni Engagement and Development (AED)
Duke University 4.6
Business analyst job at Duke University Health System
Business Intelligence Systems & Projects optimizes enterprise performance to serve the strategic needs of the advancement community. The Business Intelligence Systems & Projects Analyst II plays a pivotal role in driving strategic initiatives within the Duke University Alumni Engagement and Development (AED) community. This position is responsible for leading and supporting project management efforts, providing technical and process support, and contributing to process improvement and analytical initiatives. The ideal candidate will possess strong technical and project management skills, excellent problem-solving abilities, a collaborative mindset, and a passion for driving innovation. Responsibilities Project Management * Provide project management support and build a collaborative partnership with colleagues in Alumni Engagement and Development, schools/units, Duke Health, etc. to identify processes and systems in need of improvement. * Participate and manage project tasks for routine work, ad-hoc tasks, and process improvement efforts. * Apply team's project management standards, technical skills, and functional knowledge to meet project requirements. * Drive successful project execution from intake to delivery. * Manage project intake and prioritization. * Gather and document project requirements. * Create and maintain project roadmaps, plans, and budgets. * Facilitate effective communication and collaboration across teams. * Implement change management processes. * Ensure successful project delivery. * Collaborate effectively with key stakeholders. * Utilizes project management and visual platforms like Asana, Jira, Mural, Figma, PowerPoint, etc. * Adopts Agile, Design Thinking, Lean, and other established frameworks to plan, execute, communicate, and document projects. * Participate in design and facilitation of design thinking workshops for process improvement initiatives. * Leverage advancement community and enterprise systems to manage projects effectively on time and within budget. * Regularly assist members of the Business Intelligence department to successfully complete priority projects. Process & Systems Support * Provide routine and advanced technical and process support for advancement community systems, such as CRM, reporting, project management, and business intelligence platforms. * Perform user management functions and functional/technical support using ticketing and triaging systems. * Support on-going and ad-hoc training needs both within and across teams. * Provide training for end users on advancement systems and processes as needed. * Manage and effectively resolve user requests in the departmental ticketing system in support of users functional and technical questions related to advancement systems and business intelligence platforms. * Identify needed team members and coordinate efforts for completing the request. * Research and deliver solutions to end users in the form of data or functional interpretation as requested by end users. * Develop and maintain a respectful and collaborative partnership with colleagues in Alumni Engagement and Development, schools/units, Duke Health, etc. to identify processes and systems in need of improvement. * Under guidance from senior members of the BI Systems and Projects team, assist in conducting business process analyses, implementing system upgrades and enhancements, and implementing new BI technologies and services across alumni engagement and development units. * Participate in the BI Systems & Projects team processes and support colleagues with team's efforts. * Create and maintain process documentation and workflows, adhering to our established methods. * Contribute to continuous process improvement in a collaborative team environment. * Share best practices across the organization. * Participate in BI Systems & Projects team processes and support colleagues with team efforts. * Support and further our positive and collaborative team culture that encourages respect, open communication, knowledge sharing, innovation, and excellence. * Identify opportunities for process automation and optimization. An example of this may be demonstrated by being experienced in process mapping and automation or familiar with platforms such as Visio, Asana, Kuali Webforms, Power Apps, etc. * Participate in design, product management, and improvement of user interface of our advancement systems and web platforms. * Perform analysis (using software platforms such as Excel, Tableau, Python, SQL, etc.) to transform data into useful reports or products. * Create prototyping of data models and analytical products. * Present data discoveries and narrate process improvement success stories utilizing software tools to visually and effectively present examples of improved processes. * Provide routine and advanced technical and process support for advancement community systems. * Perform other related duties as assigned. Qualifications * Strong technical skills and experience with office and data management platforms. * Excellent written and verbal communication skills. * Strong critical thinking and problem-solving skills. * Ability to handle confidential and sensitive information. * Excellent problem-solving and analytical abilities. * Ability to manage multiple tasks and prioritize effectively. * Strong interpersonal skills, team participation and ability to work collaboratively. * Experience with project management methodologies and platforms (e.g., Asana, JIRA). * Experience with web forms and survey tools (e.g. Kuali or Qualtrics) is a plus. * Knowledge of advancement community systems (e.g., Affinaquest, Blackbaud, Ellucian, UC Innovation, Salesforce, etc.) and processes is a plus. * Experience with data analytics platforms (e.g., Excel, Power BI, Tableau, Python, SQL, etc.) is a plus. * Experience with process mapping and automation platforms such as Visio, Lucidchart, Kuali Webforms, or Power Apps is a plus. * Familiarity with frameworks such as Design Thinking, Agile, and Lean is a plus. Minimum Qualifications Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve of this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values. Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $61,535.00 to USD $95,880.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members. Learn more at: ***************************** Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education Work requires a Bachelor's degree. Experience 3 years combined business/work analyst, software QA, or user support/training experience, OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Durham Nearest Secondary Market: Raleigh
$61.5k-95.9k yearly 37d ago

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Business Process Consultant - Revenue Assurance (Remote)
Duke University 4.6
Business analyst job at Duke University Health System
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions. Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Business Process Consultant who will embrace our mission of Advancing Health Together. The Business Process Consultant (BPC) serves as the primary analytical resource supporting all revenue cycle processes, systems and workflow. The BPC is a subject matter expert in Epic (Maestro Care), data analytics, payer reimbursement and demonstrates a broad spectrum of operational expertise across many areas of the Revenue Cycle. The BPC supports the Revenue Cycle departments and operational leaders within the Patient Revenue Management Organization (PRMO) by identifying opportunities to improve operational efficiency and performance. The BPC has a system focus through monitoring of dashboards and key metrics to pro-actively identify, analyze, and trend issues. The BPC strategically supports operations by identifying opportunities to improve workflow and effectiveness through projects and innovative solutions to enhance automation, quality and efficiency through enhancement requests, report writing, analysis and business case development and data validation. Work Performed Identification and Analysis of Financial Opportunities: * Identify existing and future revenue cycle-based improvement opportunities * Lead PRMO discussions, evaluations, selections and prioritization of improvement opportunities, including the development of an ROI analysis to better understand and determine potential impact on overall PRMO performance * Work closely with PRMO leadership to understand operational goals and challenges to identify opportunities for enhancements * Perform and prepare regular root cause analysis of performance of the revenue cycle function to identify areas of opportunity utilizing various data systems including Slicer Dicer and Tableau * Responsible for various standard, recurring reporting functions to support revenue cycle operational business needs * Assists revenue cycle senior leaders in working closely with organizational stakeholders to improve financial performance based on analytic findings * Monitor key performance indicators for internal and external parties * Cultivates internal relationships to assist in understanding department workflows * Provides analytics for and supports special projects as needed (e.g. new payer policy financial impact) * Support investigation into claims/denials patterns, payer policy changes, collection rate shifts, avoidable write-off's, and payer mix evaluation to optimize payer performance. * Develop analytical models that are well-documented containing advanced formulas and functions that are used to evaluate historical trends, forecast future expectations, or draw conclusions * Point person for month-end Revenue Cycle Net Revenue Review Revenue Cycle Strategic Initiatives and Project Management: * Create, design, lead, and implement strategies that will reduce AR, improve aging AR, improve net collection rate, eliminate waste through automation or optimization of workﬂows, reduce denials, and reduce avoidable write -oﬀs, for all areas of the Revenue Cycle * Develop, maintain, and enhance knowledge of Revenue Cycle systems and third-party vendors to support recommendations for optimal workﬂows. * Leverage technology and best practices to recommend process improvements Collaboration: * Eﬀectively communicate trends to inﬂuence all levels of leadership for process improvements * Partner with leaders and teams to review and establish improvement opportunities * Perform project management duties to align multi-disciplinary groups across the revenue cycle and clinical departments, corporate ﬁnance, DHTS, and hospital service line leadership * Communicate and track progress of identiﬁed issues and action items * Partner with Operations Improvement on outstanding optimization and automation projects Other: * Promote PRMO strategic vision, mission, and purpose while emphasizing teamwork and results. * Create and foster a department culture that provides a satisfying and enriching environment in which staﬀ can be developed and retained. * Interact with and provide timely verbal/written responses to all stakeholders (patients, providers, payors, and departmental personnel). * Acknowledge management requests and emails in a professional, timely manner. * Attend meetings and participate in Work Culture initiatives, committees or workgroups, as assigned. * Accomplish all tasks as assigned. Minimum Qualifications Education Bachelor's degree required. Master's degree preferred. Experience Minimum of 7 years work experience. Extensive knowledge of Revenue Cycle analytical tools, business intelligence tools and statistical packages. Proven experience with Revenue Cycle workflows to include but not limited to overall claims processing spanning the life cycle of the revenue cycle, denials management, insurance follow up, and net collection rate impacts and calculations. Experience can be supplemented with Master's degree with a Masters being equivalent to two years of experience Degrees, Licensures, Certifications None Knowledge, Skills and Abilities Knowledge of: * Epic System (Revenue Cycle Applications) * Revenue Cycle operations Ability to: * Understand revenue cycle operational performance goals/metrics * Strong analytical skills * Perform root cause analysis with accuracy * Identify and implement optimization opportunities within Epic * Investigate and analyze information and provide recommend solutions for identified issues * Develop, implement and oversee project teams comprised of IT and operational resources * Communicate effectively, both orally and in writing * Demonstrate strong interpersonal and communication skills * Work effectively with a wide range of constituencies in a diverse community * Foster a positive work environment * Multi-task Systems * Epic * MS Office Applications (Word, Excel, Visio, PowerPoint) * Kodiak RCA . Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Durham Nearest Secondary Market: Raleigh
$87k-124k yearly est. 47d ago
HCS IT Business Analyst - Boone NC
UNC Health Care 4.1
Boone, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. **This position works onsite in Boone, NC.** **Responsibilities:** 1. Actively participates in the evaluation of systems to ensure standardization across the health system based on best practices and regulatory compliance. Participates in designated committees to develop an understanding of and facilitate business and clinical needs for technology. Collaborates with organizational project teams to ensure system development and implementation supports best department practices and workflow efficiency. 2. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Ensures that new/revised software produces desired results by testing its functionality, directing end-user involvement in testing and piloting with end-users to include the creation/revision of test scripts. 5. Interfaces with external vendors to support the implementation and development and delivery process. 6. Maintains solid technical competence of assigned customer systems while understanding the integration and interaction of all supported systems. Improves work processes by applying standard methodologies for business and clinical. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business unit(s) supported to enhance the enterprise's competitive edge. 7. Participates in implementation of new and updated technology projects throughout the organization. 8. Participates in the problem management process to include reporting defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating and resolving problems. 9. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. 10. Translates high level business requirements into functional specifications and educates the IT organization on the direction of the business. Assists in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/ program flowcharts) to document business processes and system information. **Other Information** **Education Requirements:** ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Two (2) years of experience as a business analyst or project manager. ● If an Associate's degree: Four (4) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Six (6) years of experience as a business analyst or project manager. **Knowledge/Skills/and Abilities Requirements:** ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $28.87 - $41.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Boone Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$28.9-41.5 hourly 27d ago
HCS IT Business Analyst
UNC Health Care Systems 4.1
Chapel Hill, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. This position works onsite in Chapel Hill, NC. Responsibilities: 1. Actively participates in the evaluation of systems to ensure standardization across the health system based on best practices and regulatory compliance. Participates in designated committees to develop an understanding of and facilitate business and clinical needs for technology. Collaborates with organizational project teams to ensure system development and implementation supports best department practices and workflow efficiency. 2. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Ensures that new/revised software produces desired results by testing its functionality, directing end-user involvement in testing and piloting with end-users to include the creation/revision of test scripts. 5. Interfaces with external vendors to support the implementation and development and delivery process. 6. Maintains solid technical competence of assigned customer systems while understanding the integration and interaction of all supported systems. Improves work processes by applying standard methodologies for business and clinical. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business unit(s) supported to enhance the enterprise's competitive edge. 7. Participates in implementation of new and updated technology projects throughout the organization. 8. Participates in the problem management process to include reporting defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating and resolving problems. 9. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. 10. Translates high level business requirements into functional specifications and educates the IT organization on the direction of the business. Assists in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/ program flowcharts) to document business processes and system information. Other Information Other information: Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Two (2) years of experience as a business analyst or project manager. ● If an Associate's degree: Four (4) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Six (6) years of experience as a business analyst or project manager. Knowledge/Skills/and Abilities Requirements: ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $28.87 - $41.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$28.9-41.5 hourly 26d ago
HCS IT Business Analyst - Boone NC
UNC Health Care Systems 4.1
Boone, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. This position works onsite in Boone, NC. Responsibilities: 1. Actively participates in the evaluation of systems to ensure standardization across the health system based on best practices and regulatory compliance. Participates in designated committees to develop an understanding of and facilitate business and clinical needs for technology. Collaborates with organizational project teams to ensure system development and implementation supports best department practices and workflow efficiency. 2. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Ensures that new/revised software produces desired results by testing its functionality, directing end-user involvement in testing and piloting with end-users to include the creation/revision of test scripts. 5. Interfaces with external vendors to support the implementation and development and delivery process. 6. Maintains solid technical competence of assigned customer systems while understanding the integration and interaction of all supported systems. Improves work processes by applying standard methodologies for business and clinical. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business unit(s) supported to enhance the enterprise's competitive edge. 7. Participates in implementation of new and updated technology projects throughout the organization. 8. Participates in the problem management process to include reporting defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating and resolving problems. 9. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. 10. Translates high level business requirements into functional specifications and educates the IT organization on the direction of the business. Assists in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/ program flowcharts) to document business processes and system information. Other Information Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Two (2) years of experience as a business analyst or project manager. ● If an Associate's degree: Four (4) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Six (6) years of experience as a business analyst or project manager. Knowledge/Skills/and Abilities Requirements: ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $28.87 - $41.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Boone Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$28.9-41.5 hourly 28d ago
Business Analyst - Patient Accounting
UNC Health Care 4.1
Morrisville, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Participates in the planning and establishment of budgets and goals and objectives. Develops and implements fiscal strategies to achieve goals and objectives. Responsibilities: 1. Designs, develops or modifies and implements accounting/business systems. Performs unit, systems, and parallel tests of new or redesigned systems and processes. 2. May supervise a group of subordinate employees to include selection, training, appraisal, coaching and disciplining in accordance with UNCHCS policies and procedures. 3. Monitors and analyzes revenues and actual expenditures in relation to budget and makes changes to plans as appropriate. 4. Monitors compliance with policies and procedures and makes recommendations for changes as appropriate. Develops and documents procedures. 5. Participates in System-wide initiatives to improve operational efficiencies. May lead Continuous Quality Improvement teams. 6. Prepares and maintains accurate accounting records to ensure compliance with state and federal regulatory agencies as well as GAAP, GASB and FASB. 7. Prepares financial analyses for departmental and institutional planning. **Other Information** Other information: **Education Requirements:** ● Bachelor's degree in Business Administration, Economics, Finance, Public Administration or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Two (2) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis. ● If an Associate's degree: Six (6) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis. ● If a High School diploma or GED: Ten (10) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis. **Knowledge/Skills/and Abilities Requirements:** **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Patient Accounting Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $26.85 - $38.61 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26.9-38.6 hourly 2d ago
Business Analyst - Patient Accounting
UNC Health Care Systems 4.1
Morrisville, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Participates in the planning and establishment of budgets and goals and objectives. Develops and implements fiscal strategies to achieve goals and objectives. Responsibilities: 1. Designs, develops or modifies and implements accounting/business systems. Performs unit, systems, and parallel tests of new or redesigned systems and processes. 2. May supervise a group of subordinate employees to include selection, training, appraisal, coaching and disciplining in accordance with UNCHCS policies and procedures. 3. Monitors and analyzes revenues and actual expenditures in relation to budget and makes changes to plans as appropriate. 4. Monitors compliance with policies and procedures and makes recommendations for changes as appropriate. Develops and documents procedures. 5. Participates in System-wide initiatives to improve operational efficiencies. May lead Continuous Quality Improvement teams. 6. Prepares and maintains accurate accounting records to ensure compliance with state and federal regulatory agencies as well as GAAP, GASB and FASB. 7. Prepares financial analyses for departmental and institutional planning. Other Information Other information: Education Requirements: ● Bachelor's degree in Business Administration, Economics, Finance, Public Administration or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Two (2) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis. ● If an Associate's degree: Six (6) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis. ● If a High School diploma or GED: Ten (10) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Patient Accounting Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $26.85 - $38.61 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$26.9-38.6 hourly 4d ago
Business Application Analyst Senior
UNC Health Care Systems 4.1
Chapel Hill, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides a high level of operational and technical support and serves as team lead in designing, implementing and managing multiple health care system business applications. Functions as primary liaison between technical, operational and clinical managers, users and information systems to facilitate capacity related solutions. Analyzes and implements capacity driven solutions assisting clinical and operational users through optimization of scheduling templates. Description of Job Responsibilities: 1. Conducts technical/operational analysis for departmental and institutional planning and capacity improvement. Identifies through data analysis, opportunities for improvement in application workflows as it pertains to provider scheduling templates. 2. Documents detailed operational processes and associated application processing. Takes lead in development and implementation of required system enhancements. 3. Evaluates requests and consults in design for new or modified applications, solutions and reports to determine feasibility and compatibility with Epic best practice within the Cadence module. Identifies and recommends solution development for complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate. 4. Responsible for creating and running workflow test scripts to support enhanced functionality and to ensure accuracy of requested system enhancements. 5. Functions as a technical consultant to the health care system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives. 6. Assists other Epic Core teams with selection and technical evaluation of products and tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. 7. May supervise and provide guidance to Business Applications Analysts, Template Optimization Specialists, Clinic Template Coordinators and Access Center Schedulers/Leadership to ensure best practices, standard methodologies and processes are executed. 8. Maintains a high level of customer service and support. Provides business process, application support, and training to system super-users. Analyzes and interprets program or system problems and coordinates resolution. Communicate as necessary with vendors and Information Services to resolve problems. 9. Takes lead and works independently in providing training for users, technical teams and Care Access teammates providing tips and techniques of using systems applications for desired results. Coordinates employee training for new system implementation. Assists with workflow modifications. 10. Responsible for implementing and leading major system processes and ensuring that the data is accurate before it is released to operational and clinical leaders. 11. Represents the Care Access department and participates in system wide initiatives to improve efficiency and reach institutional goals/objectives. Other Information Education Requirements: ● Bachelor's degree in Business Administration, Information System Management, Math/Science or related field. Licensure/Certification Requirements: * Epic Cadence certification (required) * Additional Epic certifications a plus Professional Experience Requirements: ● Five (5) years of progressively responsible experience working with information systems. Ten (10) years preferred experience Knowledge/Skills/and Abilities Requirements: * Expertise with Epic Cadence visit type and template build (required) Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Care Access - Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $41.04 - $59.00 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$41-59 hourly 60d+ ago
IT Business Analyst - ISD Affiliate Support
UNC Health Care 4.1
Raleigh, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. **This is position works onsite at UNC Rex Hospital.** **Responsibilities:** 1. Actively participates in the evaluation of systems to ensure standardization across the health system based on best practices and regulatory compliance. Participates in designated committees to develop an understanding of and facilitate business and clinical needs for technology. Collaborates with organizational project teams to ensure system development and implementation supports best department practices and workflow efficiency. 2. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Ensures that new/revised software produces desired results by testing its functionality, directing end-user involvement in testing and piloting with end-users to include the creation/revision of test scripts. 5. Interfaces with external vendors to support the implementation and development and delivery process. 6. Maintains solid technical competence of assigned customer systems while understanding the integration and interaction of all supported systems. Improves work processes by applying standard methodologies for business and clinical. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business unit(s) supported to enhance the enterprise's competitive edge. 7. Participates in implementation of new and updated technology projects throughout the organization. 8. Participates in the problem management process to include reporting defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating and resolving problems. 9. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. 10. Translates high level business requirements into functional specifications and educates the IT organization on the direction of the business. Assists in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/ program flowcharts) to document business processes and system information. **Other Information** Other information: **Education Requirements:** ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Two (2) years of experience as a business analyst or project manager. ● If an Associate's degree: Four (4) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Six (6) years of experience as a business analyst or project manager. **Knowledge/Skills/and Abilities Requirements:** ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $28.87 - $41.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$28.9-41.5 hourly 60d+ ago
IT Business Analyst - ISD Affiliate Support
UNC Health Care Systems 4.1
Raleigh, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. This is position works onsite at UNC Rex Hospital. Responsibilities: 1. Actively participates in the evaluation of systems to ensure standardization across the health system based on best practices and regulatory compliance. Participates in designated committees to develop an understanding of and facilitate business and clinical needs for technology. Collaborates with organizational project teams to ensure system development and implementation supports best department practices and workflow efficiency. 2. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Ensures that new/revised software produces desired results by testing its functionality, directing end-user involvement in testing and piloting with end-users to include the creation/revision of test scripts. 5. Interfaces with external vendors to support the implementation and development and delivery process. 6. Maintains solid technical competence of assigned customer systems while understanding the integration and interaction of all supported systems. Improves work processes by applying standard methodologies for business and clinical. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business unit(s) supported to enhance the enterprise's competitive edge. 7. Participates in implementation of new and updated technology projects throughout the organization. 8. Participates in the problem management process to include reporting defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating and resolving problems. 9. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. 10. Translates high level business requirements into functional specifications and educates the IT organization on the direction of the business. Assists in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/ program flowcharts) to document business processes and system information. Other Information Other information: Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Two (2) years of experience as a business analyst or project manager. ● If an Associate's degree: Four (4) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Six (6) years of experience as a business analyst or project manager. Knowledge/Skills/and Abilities Requirements: ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $28.87 - $41.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$28.9-41.5 hourly 16d ago
HCS IT Business Analyst Sr - UNC Caldwell - Lenoir NC
UNC Health Care 4.1
Lenoir, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. **This position works onsite at UNC Caldwell in Lenoir, NC.** **Responsibilities:** 1. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 2. Assist in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/program flowcharts) to document business processes and system information. Participates in implementation of new and updated technology projects throughout the organization. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Documents and validates software/business requirements and communicates with organizational project teams to ensure system development, specification, requirements and implementation supports the department practices and workflow efficiency. 5. Interface with external vendors to support the implementation and development and delivery process of enterprise projects. 6. Participates and facilitates on project teams in the evaluation of systems (e.g. enterprise) to ensure business requirements are standardized across the health system based on best practices and regulatory compliance and business needs for technology. 7. Participates in testing (user acceptance testing (UAT), post production analysis) directing end-user involvement in testing, piloting with end-users to develop and execute test plans, including the creation/revision of test scripts. 8. Provides input as it relates to process improvements and gains consensus from committees and business units to develop an understanding of prioritization of requirements and facilitate business needs for technology on enterprise level projects. Improves work processes by applying standard methodologies for business and clinical. 9. Provides mentoring and support in the problem management process to evaluate reported defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating, identifying ways to resolve issues and recommends improvement. 10. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. **Other Information** **Education Requirements:** ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Four (4) years of experience as a business analyst or project manager. ● If an Associate's degree: Six (6) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Eight (8) years of experience as a business analyst or project manager. **Knowledge/Skills/and Abilities Requirements:** ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.37 - $47.97 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Lenoir Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$33.4-48 hourly 27d ago
HCS IT Business Analyst Sr - UNC Caldwell - Lenoir NC
UNC Health Care Systems 4.1
Lenoir, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. This position works onsite at UNC Caldwell in Lenoir, NC. Responsibilities: 1. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 2. Assist in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/program flowcharts) to document business processes and system information. Participates in implementation of new and updated technology projects throughout the organization. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Documents and validates software/business requirements and communicates with organizational project teams to ensure system development, specification, requirements and implementation supports the department practices and workflow efficiency. 5. Interface with external vendors to support the implementation and development and delivery process of enterprise projects. 6. Participates and facilitates on project teams in the evaluation of systems (e.g. enterprise) to ensure business requirements are standardized across the health system based on best practices and regulatory compliance and business needs for technology. 7. Participates in testing (user acceptance testing (UAT), post production analysis) directing end-user involvement in testing, piloting with end-users to develop and execute test plans, including the creation/revision of test scripts. 8. Provides input as it relates to process improvements and gains consensus from committees and business units to develop an understanding of prioritization of requirements and facilitate business needs for technology on enterprise level projects. Improves work processes by applying standard methodologies for business and clinical. 9. Provides mentoring and support in the problem management process to evaluate reported defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating, identifying ways to resolve issues and recommends improvement. 10. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. Other Information Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Four (4) years of experience as a business analyst or project manager. ● If an Associate's degree: Six (6) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Eight (8) years of experience as a business analyst or project manager. Knowledge/Skills/and Abilities Requirements: ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.37 - $47.97 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Lenoir Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$33.4-48 hourly 28d ago
Business Application Analyst Senior
UNC Health Care 4.1
Morrisville, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides a high level of operational and technical support and serves as team lead in designing, implementing and managing multiple health care system business applications. Functions as primary liaison between technical, operational and clinical managers, users and information systems to facilitate capacity related solutions. Analyzes and implements capacity driven solutions assisting clinical and operational users through optimization of scheduling templates. Description of Job Responsibilities: 1. Conducts technical/operational analysis for departmental and institutional planning and capacity improvement. Identifies through data analysis, opportunities for improvement in application workflows as it pertains to provider scheduling templates. 2. Documents detailed operational processes and associated application processing. Takes lead in development and implementation of required system enhancements. 3. Evaluates requests and consults in design for new or modified applications, solutions and reports to determine feasibility and compatibility with Epic best practice within the Cadence module. Identifies and recommends solution development for complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate. 4. Responsible for creating and running workflow test scripts to support enhanced functionality and to ensure accuracy of requested system enhancements. 5. Functions as a technical consultant to the health care system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives. 6. Assists other Epic Core teams with selection and technical evaluation of products and tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. 7. May supervise and provide guidance to Business Applications Analysts, Template Optimization Specialists, Clinic Template Coordinators and Access Center Schedulers/Leadership to ensure best practices, standard methodologies and processes are executed. 8. Maintains a high level of customer service and support. Provides business process, application support, and training to system super-users. Analyzes and interprets program or system problems and coordinates resolution. Communicate as necessary with vendors and Information Services to resolve problems. 9. Takes lead and works independently in providing training for users, technical teams and Care Access teammates providing tips and techniques of using systems applications for desired results. Coordinates employee training for new system implementation. Assists with workflow modifications. 10. Responsible for implementing and leading major system processes and ensuring that the data is accurate before it is released to operational and clinical leaders. 11. Represents the Care Access department and participates in system wide initiatives to improve efficiency and reach institutional goals/objectives. **Other Information** Education Requirements: ● Bachelor's degree in Business Administration, Information System Management, Math/Science or related field. Licensure/Certification Requirements: + Epic Cadence certification (required) + Additional Epic certifications a plus Professional Experience Requirements: ● Five (5) years of progressively responsible experience working with information systems. Ten (10) years preferred experience Knowledge/Skills/and Abilities Requirements: + Expertise with Epic Cadence visit type and template build (required) **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: Care Access - Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $41.04 - $59.00 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$41-59 hourly 60d+ ago
IT Business Analyst Sr - ISD Affiliate Support
UNC Health Care 4.1
Morrisville, NC jobs
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business unit(s) operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Enhances the organization by driving the evolution of customer-oriented, cost effective, and integrated business solutions. **This is a remote position with occasional onsite work in Morrisville, NC.** **Responsibilities:** 1. Analyzes user requirements, procedures, system capabilities and issues to automate processing or to improve existing system flow by working directly with departments within the organization to understand business processes, analyze current operational procedures, identify and resolve issues, and learn specific system requirements and specifications. 2. Assist in the business process redesign and documentation as needed for new technology. Prepares educational/ instructional materials (system documentation, workflow/program flowcharts) to document business processes and system information. Participates in implementation of new and updated technology projects throughout the organization. 3. Collaborates with IT support to provide exemplary customer service to all business units. 4. Documents and validates software/business requirements and communicates with organizational project teams to ensure system development, specification, requirements and implementation supports the department practices and workflow efficiency. 5. Interface with external vendors to support the implementation and development and delivery process of enterprise projects. 6. Participates and facilitates on project teams in the evaluation of systems (e.g. enterprise) to ensure business requirements are standardized across the health system based on best practices and regulatory compliance and business needs for technology. 7. Participates in testing (user acceptance testing (UAT), post production analysis) directing end-user involvement in testing, piloting with end-users to develop and execute test plans, including the creation/revision of test scripts. 8. Provides input as it relates to process improvements and gains consensus from committees and business units to develop an understanding of prioritization of requirements and facilitate business needs for technology on enterprise level projects. Improves work processes by applying standard methodologies for business and clinical. 9. Provides mentoring and support in the problem management process to evaluate reported defects/problems, performing simple diagnostics to either resolve issues or obtain diagnostics to assist in investigating, identifying ways to resolve issues and recommends improvement. 10. Reviews computer system capabilities and workflow to determine if requested application or modification is possible within existing systems. **Other Information** **Education Requirements:** ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Four (4) years of experience as a business analyst or project manager. ● If an Associate's degree: Six (6) years of experience as a business analyst or project manager. ● If a High School diploma or GED: Eight (8) years of experience as a business analyst or project manager. **Knowledge/Skills/and Abilities Requirements:** ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Affiliate Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.37 - $47.97 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$33.4-48 hourly 2d ago
Systems Analyst III- Epic Prelude
Cleveland Clinic 4.7
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III- Epic PreludeLocationClevelandFacilityRemote LocationDepartmentITD Digital Business Admin-Information Tech DivJob CodeT31033ShiftDaysSchedule8:00am-4:00pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Systems Analyst III- Epic Prelude, you will assist with feasibility analysis, estimating, planning, designing, developing, quality assurance evaluation and modification of automated systems. Utilizing your experience, you will help propel the department forward and support goal completion. This role offers a unique opportunity to enhance your skills in an innovative healthcare setting. A caregiver in this position works remotely out of Ohio, Florida, or Nevada from 8:00AM - 5:00PM, with rotating on-call requirements. A caregiver who excels in this role will: Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. Define training requirements and assist with automated systems training. Recommend solutions to enhance system functionality. Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience ITIL Foundations Certification upon or within six months of hire Strong analytical, critical thinking, communication, problem solving and relationship building skills Preferred qualifications for the ideal future caregiver include: Bachelor's Degree Microsoft, CompTIA or equivalent certification Epic Prelude experience Epic Prelude certification Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$71k-96k yearly est. Auto-Apply 21d ago
Systems Analyst III
Cleveland Clinic 4.7
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst IIILocationClevelandFacilityRemote LocationDepartmentITD Modular Applications-Information Tech DivJob CodeT31033ShiftDays + CallSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a System Analyst III, you will participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. A caregiver in this role defines training requirements and assists with automated systems training and recommends solutions to enhance system functionality. A caregiver in this position works remotely out of Ohio, Florida, or Nevada Monday - Friday, 8:00am-5:00pm with occasional after hours/on-call support twice a year. A caregiver who excels in this role will: Support and design department project assignments and small system implementation. Provide input to solution development efforts. Complete assignments as directed. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation, and communications. Minimum qualifications for the ideal future caregiver include: Associate's degree in Information Technology, Computer Science, or related field. For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date. Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position. OR High School diploma/GED and seven years of experience. OR Bachelor's degree and three years of experience. Preferred qualifications for the ideal future caregiver include: Bachelor's degree preferred Epic and or ServiceNow experience Microsoft, CompTIA, or equivalent certifications preferred Epic certification Physical Requirements: Will be required to frequently move or box: workstations, monitors, printers and peripherals up to 75 pounds with the use of a two-wheeled cart or dolly. May occasionally be required to transport equipment in personal vehicle. Requires normal or corrected vision, hearing and speech. Requires frequent standing, walking, sitting and manual dexterity to operate computer. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$71k-96k yearly est. Auto-Apply 2d ago
Systems Analyst IV
Cleveland Clinic 4.7
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst IVLocationClevelandFacilityRemote LocationDepartmentRCM Executive Admin-FinanceJob CodeT98118ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst IV, being a caregiver starts in the office, where you will apply your technical expertise to automated system products through all phases of development, including design, implementation, modification, feasibility testing and evaluation. As part of our IT team, you will do more than explore and expand your discipline and skills - your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives. A caregiver in this role works remotely from 8:00 a.m. - 5:00 p.m. A caregiver who excels in this role will: Maintain IT products, including planning and obtaining customer input and knowledge of the existing functionality and limitations. Serve as the technical expertise, providing guidance and direction to other professional staff and resolving complex problems. Participate in developing strategic plans for systems/applications development and modification within area of expertise. Review system requirements with customers and translate requirements into specific functions or deliverables. Analyze low chart processes and recommend ways to reduce steps and increase efficiency through technology. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and six years of system implementation experience, including directing, planning, and scheduling a major information system project OR Associate's Degree and seven years of experience OR High School Diploma/GED and nine years of experience For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of hire Strong analytical, administrative, presentation, and project management skills Understanding of networking/distributed computing environment concepts Knowledge of messaging technology Understanding of principles of client/server configuration Preferred qualifications for the ideal future caregiver include: EPIC Revenue Cycle certification (can be HB, PB or claims) Proficiency in revenue cycle building EPIC Resolute experience EPIC build experience Physical Requirements: Requires the ability to sit and be stationary for prolonged periods of time, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer. Requires the ability to walk to various locations throughout the Foundation and to function in a stressful environment. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$71k-96k yearly est. Auto-Apply 10d ago
Systems Analyst III - EPIC Resolute Revenue Cycle
Cleveland Clinic 4.7
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III - EPIC Resolute Revenue CycleLocationClevelandFacilityRemote LocationDepartmentRCM Executive Admin-FinanceJob CodeT31033ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As an EPIC Resolute Revenue Cycle Analyst III in the RCM Technology and Innovations Department, you will support feasibility analysis, estimating, planning, design, development, quality assurance, and system modifications. Leveraging your experience, you will help advance departmental initiatives and support successful goal completion. This role offers a unique opportunity to expand your skills in an innovative healthcare environment. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. A caregiver who excels in this role will: Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. Define training requirements and assist with automated systems training. Recommend solutions to enhance system functionality. Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma / GED or equivalent and seven years of experience OR Bachelor's degree and three years of experience Strong analytical, critical thinking and communication skills For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date Preferred qualifications for the ideal future caregiver include: Bachelor's degree Microsoft, CompTIA, or equivalent certification Experience in the revenue cycle EPIC certification or currently working toward certification EPIC background Experience working as a Solution Architect Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$71k-96k yearly est. Auto-Apply 10d ago
Systems Analyst III, Philanthropy Analytics
Cleveland Clinic 4.7
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III, Philanthropy AnalyticsLocationClevelandFacilityRemote LocationDepartmentPhilanthropy Institute-Philanthropy InstituteJob CodeT31033ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Systems Analyst III, Philanthropy Analytics you will work alongside Philanthropy Analytics colleagues and managers to participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. In this role, you will define training requirements and assist with process automation, relationship management, daily reports, and maintaining dashboards. Additionally, this position offers work/life balance, a supportive culture, and an established career path with eligibility for job growth opportunities. A caregiver in this position works remotely out of Ohio or Florida, Monday-Friday 8:00am-5:00pm. A caregiver who excels in this role will: Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience ITIL Foundations Certification upon or within six months of hire Strong analytical, critical thinking, communication, problem solving and relationship building skills Preferred qualifications for the ideal future caregiver include: Bachelor's Degree Microsoft, CompTIA or equivalent certifications preferred. Demonstrated experience using SQL, business logic, SSIS, Python, Power BI. Experience with CRM databases and relationship data analytics. Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$71k-96k yearly est. Auto-Apply 4d ago
Systems Analyst III - Finance
Cleveland Clinic 4.7
Remote
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III - FinanceLocationClevelandFacilityRemote LocationDepartmentCorporate Accounting-FinanceJob CodeT31033ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Systems Analyst III, you will support Oracle ERP, EPM and FDI systems, as well as accounts payable, tax and local finance users, to maintain and enhance their systems to meet new business requirements and reporting needs. In this role, you will identify and implement solutions,and assist with feasibility analysis, estimation, planning, design, development, quality assurance evaluation and modification of automated systems. Utilizing your experience, you will help propel the department forward and support goal completion, playing a critical role in supporting the general ledger team and local finance users. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. and is required to provide off-hours support. Candidates must reside in Ohio, Florida, or Nevada to be considered for this role. A caregiver who excels in this role will: Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. Define training requirements and assist with automated systems training. Recommend solutions to enhance system functionality. Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma / GED or equivalent and seven years of experience OR Bachelor's degree and three years of experience Strong analytical, critical thinking and communication skills For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date Preferred qualifications for the ideal future caregiver include: Bachelor's degree in Information Technology, Information Systems, Accounting, Finance, Healthcare Administration, or a closely related field 5+ years of hands-on experience supporting Oracle Fusion ERP Financials in a complex, highly regulated enterprise environment Direct experience supporting Oracle Tax and Accounts Payable modules, including configuration support, issue resolution, period-close activities, and collaboration with Finance stakeholders Experience supporting financial systems within a large healthcare, academic medical center, or similarly regulated organization Demonstrated experience supporting post-go-live operations, including system stabilization, enhancements, user support, and ongoing optimization Experience working within formal IT governance, change management, and release management frameworks Strong ability to partner cross-functionally with Finance, IT, external vendors, and auditors to support compliance-driven financial processes Relevant professional or technical certifications (e.g., Microsoft, CompTIA, Oracle, or equivalent) Physical Requirements: High degree of dexterity to produce materials on a computer. Requires normal or corrected vision, hearing and speech. Mobility sufficient to attend meetings. Ability to lift up to 25 pounds. The position must be available after hours for support by pager and computer dial-in. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$66k-89k yearly est. Auto-Apply 18d ago