Information Technology Analyst jobs at Duke University Health System - 31 jobs

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health Technology Solutions Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond. The System Analyst Level 2 position performs a variety of complex technical tasks focused on the administration, management, and maintenance of over 1,200 UNIX-based servers in an enterprise-level computing virtual and physical environment. This position works closely with: * Duke's Engineering Team to implement servers and solutions consistent with Duke's strategic direction * Duke's Core IT Operations group to ensure that those implementations are operationalized to fit into their support structure Primary Job Responsibilities Assist in the installation, configuration, administration, and system security of a multi-platform environment which includes Linux (primarily Redhat, but may include Ubuntu, Debian, CentOS, and Suse), VMWare ESXi, and Nutanix AHV Adhere to strong systems administration techniques and procedures Assist in the development and maintenance of automated systems for server OS deployment in both on-premise and cloud environments Establish and maintain best practices and procedures for patch management, virus management, vulnerability management, and operating system improvements Analyze and improve system performance Troubleshoot system failures and resolve. Identify and document permanent fixes Participate in the automation of services using Ansible Coordinate/consult with application development and database administrator staff to profile application needs and provide the appropriate environment(s) needed for stability and performance Communicate issues effectively to team members and management Provide professional, courteous customer service Provide incident management, prioritization, and resolution of problems/tasks for users Participate in medium to large business projects; lead small to medium infrastructure projects Participate in documenting policies and procedures Work with client service representatives and various levels of team members across business units within the company. Provide team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes. Attend status calls when requested and provides detailed technical support. Essential Skills Linux Server Administrator with 3-5 years professional experience in Systems Administration, Virtualization, and Storage technologies on various Linux platforms (RHEL, CentOS, Ubuntu, Debian, and Suse) Experience with server provisioning, patching, troubleshooting, and securing servers with regular firewall update and monitoring Package and patch management using Satellite, RPM, and YUM Experience with performance tuning of virtual servers, and management of server resources between Virtual Machines. Experienced in creating and maintaining Cron jobs, Systems backup, and OS installation using Jumpstart and Kickstart for RedHat Enterprise Linux Experience in script automation using Python, Ruby, Perl, and Bash. Experience with configuration management tools such as Ansible, Puppet, and Chef Experience in Linux backup/restore using TAR as well as formatting and disk partitioning. Working knowledge of web application security, understanding of vulnerabilities and countermeasures Preferred Qualifications Bachelor's Degree - Computer or other similar technical concentration; relevant experience and / or training in lieu of education: Typically Minimum 6 Years Relevant Exp - Experience with Redhat Linux systems administration. Redhat Certified Engineer (RHCE). IT automation systems such as Ansible, Puppet, and Chef Role Expectations SKILLS / KNOWLEDGE - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. JOB COMPLEXITY - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. SUPERVISION - Normally receives little instruction on day-to-day work, general instructions on new assignments. Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. * Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Durham Nearest Secondary Market: Raleigh

The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems. **Qualifications** Education: + Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Advanced degree preferred. Experience: + Five years of solid, diverse work experience in IT + Epic Clindoc Certification and experience required. + Epic Optime and/or HOD experience preferred. Non-Bargaining Unit, 291 - DTP Clinical Applications And Training - MSH, Mount Sinai Hospital **Responsibilities** 1. Has full technical knowledge of applications analysis and has supervisory duties of instructing, assigning, directing and checking the work of the other Applications Analysts. 2. Assists in planning, organizing and controlling the activities of the section. 3. May work with client management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.). 4. Coordinates the activities of the section with other IT sections (e.g., database, telecommunications, operations, technical support, etc.). 5. Acts as expert technical resource to development staff in all phases of the development and implementation process. 6. Assists in all levels of supervision and may perform management function in the absence of the Manager. 7. May act as a project leader. 8. Performs related duties as assigned or requested. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $99200 - $148800 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems. **Qualifications** + Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Advanced degree preferred. + Five years of solid, diverse work experience in IT + Epic Case Management certification and experience required. Non-Bargaining Unit, 291 - DTP Clinical Applications And Training - MSH, Mount Sinai Hospital **Responsibilities** 1. Has full technical knowledge of applications analysis and has supervisory duties of instructing, assigning, directing and checking the work of the other Applications Analysts. 2. Assists in planning, organizing and controlling the activities of the section. 3. May work with client management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.). 4. Coordinates the activities of the section with other IT sections (e.g., database, telecommunications, operations, technical support, etc.). 5. Acts as expert technical resource to development staff in all phases of the development and implementation process. 6. Assists in all levels of supervision and may perform management function in the absence of the Manager. 7. May act as a project leader. 8. Performs related duties as assigned or requested. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $99200 - $148800 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems. Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Advanced degree preferred. Five years of solid, diverse work experience in IT Epic Case Management certification and experience required. Compensation Statement The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $99,200.00 - $148,800.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. Non-Bargaining Unit, 291 - DTP Clinical Applications And Training - MSH, Mount Sinai Hospital 1. Has full technical knowledge of applications analysis and has supervisory duties of instructing, assigning, directing and checking the work of the other Applications Analysts. 2. Assists in planning, organizing and controlling the activities of the section. 3. May work with client management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.). 4. Coordinates the activities of the section with other IT sections (e.g., database, telecommunications, operations, technical support, etc.). 5. Acts as expert technical resource to development staff in all phases of the development and implementation process. 6. Assists in all levels of supervision and may perform management function in the absence of the Manager. 7. May act as a project leader. 8. Performs related duties as assigned or requested.

The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems. This position is a senior level developer/analyst position responsible for acquiring in-depth knowledge of Digital platforms and solutions. The role will work independently in completing project tasks and leading the execution of the following tasks as part of systems implementation: building system components, testing, documentation of workflows and other project information, implementation support and maintenance of software. Education: Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Advanced degree preferred. Experience: Five years of solid, diverse work experience in IT Experience with the Epic software or other clinical or business systems Experience working independently and demonstrated accountability for groups of tasks or processes Familiarity with third-party libraries and API integrations Compensation Statement The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $99,200.00 - $148,800.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. , M5L - HSO Digital Experience - MSH, Mount Sinai Hospital Successfully achieve certification in a primary Epic application assigned as determined by Epic Course Catalog. Has full technical knowledge of applications analysis and has supervisory duties of instructing, assigning, directing and checking the work of the other Applications Analysts. Assists in planning, organizing and controlling the activities of the section. May work with client management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.). Coordinates the activities of the section with other IT sections (e.g., database, telecommunications, operations, technical support, etc.). Develops new features and user interfaces from wireframe models. Ensures the best performance and user experience of the application Acts as expert technical resource to development staff in all phases of the development and implementation process. Works within a technical architecture of interoperable systems, collaborating with other technology teams and vendors, to apply best application architecture designs. May act as a project leader. Performs related duties as assigned or requested.

The Applications Analyst III supervises and provides technical guidance to the staff in the development of specifications for new or revised systems. Education: Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Advanced degree preferred. Experience: Five years of solid, diverse work experience in IT Epic Clindoc Certification and experience required. Epic Optime and/or HOD experience preferred. Compensation Statement The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $99,200.00 - $148,800.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. Non-Bargaining Unit, 291 - DTP Clinical Applications And Training - MSH, Mount Sinai Hospital 1. Has full technical knowledge of applications analysis and has supervisory duties of instructing, assigning, directing and checking the work of the other Applications Analysts. 2. Assists in planning, organizing and controlling the activities of the section. 3. May work with client management to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.). 4. Coordinates the activities of the section with other IT sections (e.g., database, telecommunications, operations, technical support, etc.). 5. Acts as expert technical resource to development staff in all phases of the development and implementation process. 6. Assists in all levels of supervision and may perform management function in the absence of the Manager. 7. May act as a project leader. 8. Performs related duties as assigned or requested.

The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies.The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst II functions as technical liaison and broker of services with various vendors. The Applications Analyst II must develop and maintain credibility and effective working relations with both customer management and IT personnel.The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals. Position: Epic Application Analyst II Department: EHR Schedule: Full Time Epic Analysts: Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application. Primary Job Responsibilities Epic Mobile Applications (Haiku, Canto) Design, build, and test Epic's mobile applications to support clinical workflows Collaborate with clinical and operational stakeholders to gather requirements and translate them into functional specifications Provide ongoing maintenance, including upgrades, patches, and troubleshooting of application issues Develop and maintain detailed documentation for configuration decisions, workflows, and training materials Dragon Medical One Integration Design and implement integration strategies between Epic's mobile applications and DMO Collaborate with Nuance representatives to ensure smooth integration and address any technical challenges Upgrade Coordination: Plan and oversee the upgrade processes for DMO, ensuring minimal disruption to end-users PowerMic Configuration: deploy PowerMic in coordination with devices team Integration Support: Provide technical support for DMO integrations with Epic and other third-party systems, addressing any challenges and ensuring seamless data flow and functionality Desktop Peripheral Devices Administrator Establish ownership across EHR and IT teams for devices associated with hospital business and clinical functions Develop and maintain testing strategies, process and execution for devices Own troubleshooting, updates and best practice configuration standards Maintains vendor relations Coordinates floor support of devices with Field Services teams Integrates with other Epic teams for top quality support Epic Printing Administrator Develops understanding of all Epic printing workflows Coordinate configuration and troubleshooting across Epic application and Infrastructure teams Technical Dress Rehearsal (TDR) main resource for planning and execution Business Continuity (BCA) Lead Understands technical and Epic understanding for successful BCA machine implementation Manages BCA Configuration tool, working with application teams to ensure build integrity Owns troubleshooting and ongoing maintenance using BCA System Pulse and other tools JOB REQUIREMENTS: EDUCATION: Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred. EXPERIENCE: Requires at least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems. Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change is preferred. Experience in the strategic use of technology in managing and growing a business is preferred. Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus is preferred. KNOWLEDGE AND SKILLS: Knowledge of the assigned business area's products and processes. Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business. Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment. Strong written communication skills, including project documentation and technical writing. Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. Ability to solve problems often spanning multiple environments in a business area. Understanding of how IT affects an organization and ability to link it to redesigned business process Ability to be a team player; flexible, friendly, congenial, and enthusiastic. Proficiency in Microsoft Office products. Compensation Range: $66,500.00- $96,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst II functions as technical liaison and broker of services with various vendors. The Applications Analyst II must develop and maintain credibility and effective working relations with both customer management and IT personnel. The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals. Position: Applications Analyst II Department: EHR Schedule: Full Time JOB REQUIREMENTS EDUCATION: Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred. EXPERIENCE: Requires at least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems. KNOWLEDGE AND SKILLS: Knowledge of the assigned business area's products and processes. Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business. Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment. Strong written communication skills, including project documentation and technical writing. Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. Ability to solve problems often spanning multiple environments in a business area. Understanding of how IT affects an organization and ability to link it to redesigned business process Ability to be a team player; flexible, friendly, congenial, and enthusiastic. Proficiency in Microsoft Office products. Epic Analysts: Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application. Additional experience desired: Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change. Experience in the strategic use of technology in managing and growing a business. Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus Compensation Range: $66,500.00- $96,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst IVLocationClevelandFacilityRemote LocationDepartmentRCM Executive Admin-FinanceJob CodeT98118ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst IV, being a caregiver starts in the office, where you will apply your technical expertise to automated system products through all phases of development, including design, implementation, modification, feasibility testing and evaluation. As part of our IT team, you will do more than explore and expand your discipline and skills - your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives. A caregiver in this role works remotely from 8:00 a.m. - 5:00 p.m. A caregiver who excels in this role will: Maintain IT products, including planning and obtaining customer input and knowledge of the existing functionality and limitations. Serve as the technical expertise, providing guidance and direction to other professional staff and resolving complex problems. Participate in developing strategic plans for systems/applications development and modification within area of expertise. Review system requirements with customers and translate requirements into specific functions or deliverables. Analyze low chart processes and recommend ways to reduce steps and increase efficiency through technology. Minimum qualifications for the ideal future caregiver include: Bachelor's Degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and six years of system implementation experience, including directing, planning, and scheduling a major information system project OR Associate's Degree and seven years of experience OR High School Diploma/GED and nine years of experience For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of hire Strong analytical, administrative, presentation, and project management skills Understanding of networking/distributed computing environment concepts Knowledge of messaging technology Understanding of principles of client/server configuration Preferred qualifications for the ideal future caregiver include: EPIC Revenue Cycle certification (can be HB, PB or claims) Proficiency in revenue cycle building EPIC Resolute experience EPIC build experience Physical Requirements: Requires the ability to sit and be stationary for prolonged periods of time, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer. Requires the ability to walk to various locations throughout the Foundation and to function in a stressful environment. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst IIILocationClevelandFacilityRemote LocationDepartmentITD Digital Adoption-Information Tech DivJob CodeT31033ShiftDays + CallSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a System Analyst III, you will participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. A caregiver in this role defines training requirements and assists with automated systems training and recommends solutions to enhance system functionality. A caregiver in this position works remotely out of Northeast Ohio or Florida, with the ability to work in-person one day per week, Monday - Friday, 8:00am-5:00pm. A caregiver who excels in this role will: Support and design department project assignments and small system implementation. Provide input to solution development efforts. Complete assignments as directed. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation, and communications. Minimum qualifications for the ideal future caregiver include: Associate's degree in Information Technology, Computer Science, or related field. For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of the position start date. Five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position. OR High School diploma/GED and seven years of experience. OR Bachelor's degree and three years of experience. Preferred qualifications for the ideal future caregiver include: Bachelor's degree. Microsoft, CompTIA, or equivalent. Epic experience and or MS Power Platform Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst IILocationClevelandFacilityRemote LocationDepartmentCorporate Accounting-FinanceJob CodeT29004ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Everyone at Cleveland Clinic is a caregiver. As part of our IT and cybersecurity team, you will do more than advance your own skills-you will directly impact patients by supporting the tools that enable world-class care. In this role, you will support Oracle systems for grants and capital projects, including fixed assets, ensuring that the systems function efficiently and effectively for end users across the enterprise. This position is critical to ongoing business operations, helping teams stay connected, up to date, and equipped with the innovative technologies that are transforming patient care. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. with monthly onsite team meetings. This position requires occasional off-hours and weekend support, which can be exchanged for flexible time during the week. If calendars are up to date, work may start anytime between 7:00 a.m. and 9:00 a.m., with the corresponding end time in the evening. A caregiver who excels in this role will: Complete routine support and designated project assignments. Provide input to develop solutions. Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications. Develop process flow charts and report on project status. Support the development of information system requirements. Minimum qualifications for the ideal future caregiver include: Associate's degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR a High School Diploma/GED and five years of experience. OR a Bachelor's degree and one year of experience. Completion of ITIL Foundations certification within 6 months of start date Preferred qualifications for the ideal future caregiver include: Microsoft, CompTIA or equivalent certification Experience supporting enterprise reporting and analytics, including dashboards, operational reports, and ad hoc analysis Hands-on experience with Power BI, including report development, dataset refreshes, and basic data modeling Familiarity with Oracle ERP Cloud reporting tools (e.g., OTBI, BI Publisher) Understanding how Oracle data supports downstream reporting Experience working with financial, grants, capital, or fixed asset data, including reconciliation and validation for reporting purposes Ability to analyze business processes and identify opportunities for reporting standardization and automation Exposure to SQL or similar query tools for data analysis, validation, and troubleshooting Understanding of data integration and automation concepts, including scheduled extracts, interfaces and workflow-driven reporting Experience documenting reporting requirements, data definitions and process flows Ability to partner with business stakeholders to translate reporting and automation needs into system requirements Experience working in a regulated or compliance-driven environment (healthcare, research, finance, or similar) Physical Requirements: High degree of dexterity to produce materials on a computer. Requires normal or corrected vision, hearing and speech, mobility sufficient to attend meetings. Ability to lift up to 25 pounds. The position must be available after hours for support by pager and computer dial-in. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III - EPIC Resolute Revenue CycleLocationClevelandFacilityRemote LocationDepartmentRCM Executive Admin-FinanceJob CodeT31033ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As an EPIC Resolute Revenue Cycle Analyst III in the RCM Technology and Innovations Department, you will support feasibility analysis, estimating, planning, design, development, quality assurance, and system modifications. Leveraging your experience, you will help advance departmental initiatives and support successful goal completion. This role offers a unique opportunity to expand your skills in an innovative healthcare environment. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. A caregiver who excels in this role will: Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. Define training requirements and assist with automated systems training. Recommend solutions to enhance system functionality. Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma / GED or equivalent and seven years of experience OR Bachelor's degree and three years of experience Strong analytical, critical thinking and communication skills For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date Preferred qualifications for the ideal future caregiver include: Bachelor's degree Microsoft, CompTIA, or equivalent certification Experience in the revenue cycle EPIC certification or currently working toward certification EPIC background Experience working as a Solution Architect Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III- Epic PreludeLocationClevelandFacilityRemote LocationDepartmentITD Digital Business Admin-Information Tech DivJob CodeT31033ShiftDaysSchedule8:00am-4:00pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Systems Analyst III- Epic Prelude, you will assist with feasibility analysis, estimating, planning, designing, developing, quality assurance evaluation and modification of automated systems. Utilizing your experience, you will help propel the department forward and support goal completion. This role offers a unique opportunity to enhance your skills in an innovative healthcare setting. A caregiver in this position works remotely out of Ohio, Florida, or Nevada from 8:00AM - 5:00PM, with rotating on-call requirements. A caregiver who excels in this role will: Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. Define training requirements and assist with automated systems training. Recommend solutions to enhance system functionality. Support and design department project assignments and small system implementation. Provide input to solution development efforts. Maintain schedules. Track information system resources for assigned projects. Report on project timelines and document performance. Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. Maintain project task plans, documentation and communications. Minimum qualifications for the ideal future caregiver include: Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience ITIL Foundations Certification upon or within six months of hire Strong analytical, critical thinking, communication, problem solving and relationship building skills Preferred qualifications for the ideal future caregiver include: Bachelor's Degree Microsoft, CompTIA or equivalent certification Epic Prelude experience Epic Prelude certification Physical Requirements: Ability to perform work in a stationary position for extended periods. Ability to travel throughout the hospital system. Ability to operate a computer and other office equipment. Ability to communicate and exchange accurate information. In some locations, ability to move up to 20 lbs. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. The responsibilities of this role will focus primarily on supporting our inpatient and outpatient operational teams using non-Epic pharmacy systems and workflows that interface with Epic, providing innovative solutions to enhance functionality and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in non-Epic pharmacy workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. Ideal applicants will have knowledge of automated dispensing cabinets, retail pharmacy point of sale systems and inventory management systems, as well as excellent communication and teamwork skills and a willingness to learn in an ever expanding field. **Responsibilities:** 1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. 2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. 3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems. 4. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements. 5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports **Other Information** Other information: **Education Requirements:** ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience. ● If an Associate's degree: Four (4) years of IT systems and/or operational experience. ● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience. **Knowledge/Skills/and Abilities Requirements:** ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Clinical Systems Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.37 - $47.97 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. The responsibilities of this role will focus primarily on supporting our inpatient and outpatient operational teams using non-Epic pharmacy systems and workflows that interface with Epic, providing innovative solutions to enhance functionality and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in non-Epic pharmacy workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. Ideal applicants will have knowledge of automated dispensing cabinets, retail pharmacy point of sale systems and inventory management systems, as well as excellent communication and teamwork skills and a willingness to learn in an ever expanding field. Responsibilities: 1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. 2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. 3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems. 4. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements. 5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports Other Information Other information: Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience. ● If an Associate's degree: Four (4) years of IT systems and/or operational experience. ● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience. Knowledge/Skills/and Abilities Requirements: ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Clinical Systems Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.37 - $47.97 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Assists the Charge Master Coordinator in the maintenance of the CDM. Responsibilities: 1. Analyzes and coordinates electronic data files with hospital departments and ensures missed charges are billed. Creates and maintains daily excel files. Coordinates rule issues with vendor and compiles new rules as necessary. Creates and submits quarterly reports to monitor the impact of missed revenue and the outcome of revenue posted. Submits recommendations and assists departments with corrective action plans. 2. Assists CDM Coordinator with maintenance of the charge master file. Performs daily validation of CDM maintenance. Performs general CDM maintenance as required. Processes/coordinates CDM projects/files given by manager. Assists with reconciliation of monthly CDM files in BPI. 3. Audits revenue reports to ensure charge accuracy. Reviews daily high dollar reports to ensure accuracy of charge amount and units billed. Coordinates activities with hospital departments to make charge corrections. Performs periodic audits to ensure appropriate charging of services based on medical documentation. Compiles reports and submit findings and recommendations to department managers. 4. Reviews departmental charge capture procedures. Yearly review procedures, ensures updates have been added. Maintains a copy of all procedures. Performs random department audits to ensure they are following their procedures. **Other Information** Other information: **Education Requirements:** ● Bachelor's degree in an appropriate discipline (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Three (3) years of experience in a hospital setting with knowledge of Medicare billing and experience interpreting government regulations. ● If an Associate's degree: Seven (7) years of experience in a hospital setting with knowledge of Medicare billing and experience interpreting government regulations. ● If a High School diploma or GED: Eleven (11) years of experience in a hospital setting with knowledge of Medicare billing and experience interpreting government regulations. **Knowledge/Skills/and Abilities Requirements:** **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: HIM Revenue Integrity Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $21.40 - $30.76 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Assists the Charge Master Coordinator in the maintenance of the CDM. Responsibilities: 1. Analyzes and coordinates electronic data files with hospital departments and ensures missed charges are billed. Creates and maintains daily excel files. Coordinates rule issues with vendor and compiles new rules as necessary. Creates and submits quarterly reports to monitor the impact of missed revenue and the outcome of revenue posted. Submits recommendations and assists departments with corrective action plans. 2. Assists CDM Coordinator with maintenance of the charge master file. Performs daily validation of CDM maintenance. Performs general CDM maintenance as required. Processes/coordinates CDM projects/files given by manager. Assists with reconciliation of monthly CDM files in BPI. 3. Audits revenue reports to ensure charge accuracy. Reviews daily high dollar reports to ensure accuracy of charge amount and units billed. Coordinates activities with hospital departments to make charge corrections. Performs periodic audits to ensure appropriate charging of services based on medical documentation. Compiles reports and submit findings and recommendations to department managers. 4. Reviews departmental charge capture procedures. Yearly review procedures, ensures updates have been added. Maintains a copy of all procedures. Performs random department audits to ensure they are following their procedures. Other Information Other information: Education Requirements: ● Bachelor's degree in an appropriate discipline (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Three (3) years of experience in a hospital setting with knowledge of Medicare billing and experience interpreting government regulations. ● If an Associate's degree: Seven (7) years of experience in a hospital setting with knowledge of Medicare billing and experience interpreting government regulations. ● If a High School diploma or GED: Eleven (11) years of experience in a hospital setting with knowledge of Medicare billing and experience interpreting government regulations. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: HIM Revenue Integrity Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $21.40 - $30.76 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides technical support (including development, build, testing, integration and implementation) of Epic Radiology applications and interfaces which deliver IT tools and support business functions across the health system. **Responsibilities:** 1. Assists team and other IT teams with Epic Radiant build, testing and provides technical evaluation of workflows / tools to ensure that the proposed solution adheres to enterprise-wide health care system requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. 2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. 3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high customer service levels. May serve as project lead for implementation and maintenance of workflows and/or systems. 4. Offers and collaborates on design solutions and alternatives to enhance/improve existing Imaging processes. Participates in formulating and defining system scope, objectives, and solution. 5. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. 6. Participates as needed in the assessment of systems and their ability to meet technical and business requirements. 7. Updates management, customers, team members and others as appropriate. **Other Information** **Education Requirements:** ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● No licensure or certification required. **Professional Experience Requirements:** ● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience. ● If an Associate's degree: Four (4) years of IT systems and/or operational experience. ● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience. **Knowledge/Skills/and Abilities Requirements:** ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. **Job Details** Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Clinical Systems Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.37 - $47.97 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides technical support (including development, build, testing, integration and implementation) of Epic Radiology applications and interfaces which deliver IT tools and support business functions across the health system. Responsibilities: * Assists team and other IT teams with Epic Radiant build, testing and provides technical evaluation of workflows / tools to ensure that the proposed solution adheres to enterprise-wide health care system requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. * Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. * Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high customer service levels. May serve as project lead for implementation and maintenance of workflows and/or systems. * Offers and collaborates on design solutions and alternatives to enhance/improve existing Imaging processes. Participates in formulating and defining system scope, objectives, and solution. * Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. * Participates as needed in the assessment of systems and their ability to meet technical and business requirements. * Updates management, customers, team members and others as appropriate. Other Information Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience. ● If an Associate's degree: Four (4) years of IT systems and/or operational experience. ● If a High School diploma or GED: Six (6) years of IT systems and/or operational experience. Knowledge/Skills/and Abilities Requirements: ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD Clinical Systems Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $33.37 - $47.97 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.