We are looking for a General Manager to help manage our Dunkin' Team!
A General Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities:
Team Environment:
Hire, train and develop their employees
Communicate job expectations to their employees
Plan, monitor, appraise and review their employees' job performance
Provide coaching and feedback; disciplines when appropriate
Operational Excellence:
Create and maintain a guest first culture in the restaurant
Ensure all shifts are appropriately staffed to achieve guest service goals
Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
Ensure Brand standards and systems are executed
Prepare and complete action plans; implement production, productivity, quality and guest service standards
Complete audits and implement plans to drive system improvements
Profitability:
Control costs to help maximize profitability
Execute all in-restaurant marketing promotions in a timely manner
Execute new product roll-outs including team training, marketing and sampling
Set sales goals and track results
Skills and Qualifications:
Fluent in English
Math and financial management
Restaurant, retail, or supervisory experience
At least 18 years of age (where applicable)
High School diploma, or equivalent
Competencies:
Great Focus:
Understands and exceeds guest expectations, needs and requirements
Develops and maintains guest
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process
Passion for:
Sets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others
Sets, prioritizes and maintains focus on important goals
Reads and interprets reports to establish goals and deliver results
Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making:
Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Identifies root cause of a problem and implements a solution to prevent from occurring
Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence:
Develops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Encourages collaboration
Leads others; negotiates and takes effective action
Building Effective Teams
Identifies and communicates team goals
Monitors progress, measures results and holds others accountable
Creates strong morale and engagement within the team
Accepts responsibilities for personal and team commitments
Recognizes and rewards employee's strengths, accomplishments and development
Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management
Seeks to understand conflict through active listening
Recognizes conflicts as an opportunity to learn and improve
Resolves situations using facts involved, ensuring consistency with policies and procedures
Escalates issues as appropriate
Developing Direct Reports and Others
Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
Provides challenging assignments for the purpose of developing others
Uses coaching and feedback opportunities to improve performance
Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
Understands guest and competition; translates and applies own expertise to address business opportunities
Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
Understands, analyzes and communicates the key performance/profit levers and manages to these measures
Work schedule
Weekend availability
Holidays
Day shift
$31k-46k yearly est. 60d+ ago
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General Manager
Dunkin 4.3
Training manager job at Dunkin Brands
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
$30k-44k yearly est. 5d ago
Senior Analyst, People Compliance & Fair Workweek Training
Chipotle Mexican Grill 4.4
Columbus, OH jobs
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
As the Senior Analyst, People Compliance Fair Workweek Training, you will play a critical role in driving the planning, content development, and facilitation of Fair Workweek (predictive scheduling) education in restaurants and the Restaurant Support Center (RSC).
This position is responsible for delivering and measuring the success of trainings, tools, and resources that align with Fair Workweek laws and Chipotle policy. This is done through in person training, online learning, and actionable, accessible support resources. The ideal candidate will be able to assess the impact of their training and make the appropriate improvements.
**WHAT YOU'LL DO**
+ Schedule and drive execution of routine and ad hoc training sessions at General Manager and Field Leader levels.
+ Provide routine and ad hoc training and coaching to Field Leaders and General Managers as needed based on results, through phone calls, email, and online meetings with support from People Compliance Senior Analyst Reporting and Manager as needed.
+ Develop, improve, and maintain training resources, materials, and exercises (e.g., user guides, quick reference guides, FAQs, tips and tricks, e-learning) in partnership with subject matter experts in People Compliance and across the business.
+ Build and execute communication plans.
+ Evaluate current training offerings against Fair Workweek laws and Chipotle policies.
+ Execute repeatable compliance processes on a daily, weekly, and monthly basis.
+ Actively seek out feedback from operations partners on current educational offerings. Develop tools and resources in response to the feedback in partnership with teams across the organization including Workforce Management, Legal, and IT.
+ Use pre-built reports and work with Sr Analyst Reporting to develop KPIs to measure the impact of educational resources and recommend updates to increase compliance.
**WHAT YOU'LL BRING TO THE TABLE**
+ 3-5 years of experience in Human Resources, Employment Compliance, Training, or Restaurant or Retail Operations. Restaurant or retail experience highly desired.
+ Experience presenting information to groups of varying sizes and levels in an organization.
+ Demonstrated ability to partner effectively across multiple teams in a highly matrixed organization.
+ Ability to translate complex compliance requirements into clear, actionable guidance.
+ Strong presentation and communication skills.
+ Demonstrated organizational skills. Ability to manage priorities and projects in a fast-paced environment.
+ Must possess attention to detail, inquisitive mindset, and default to action.
+ Proficient with MS Office (Word, PowerPoint, Excel, Outlook). PHR, SPHR, or SHRM-CP certification preferred.
+ Travel to Fair Workweek markets (approximately 15%).
+ Ability to work a flexible, full-time schedule to include days, evenings, weekends and holidays.
**PAY TRANSPARENCY**
A reasonable estimate of the current base pay range for this position is $59,000.00-$80,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details.
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$59k-80k yearly 19d ago
General Manager In Training (5989) - Cleveland, MS
Domino's Pizza 4.3
Cleveland, OH jobs
General Managers are responsible for overseeing the daily operations of a single Domino's store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability, and creating an inclusive and engaged environment.
What we offer:
* A safe, rewarding and fast-paced working environment
* Competitive salary, bonus eligibility, and benefits package
o We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match, education assistance, employee stock purchase program, paid time off, parental leave, mental health, and family support service
* Full training with an industry-leading brand
* Excellent career opportunities
* Awesome discounts on menu items
What we're looking for:
* Minimum of one year of prior General Manager experience in a fast-paced service environment
* Understand and demonstrate basic operations procedures and cost management capabilities
* Experience in recruiting, retaining and developing multiple employees
* Ability to lead and promote team member and food safety protocols
* Excellent customer service skills
* Ability to operate and troubleshoot technology (POS, ATS, etc.)
* Valid driver's license with safe driving record meeting company standards preferred
Qualifications
Minimum job requirements (see the Job Description for full details):
* Must be at least 18 years of age
Additional Information
Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for our team members.
$22k-28k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Columbus, OH jobs
Why Wendy's General Managers provide the vision and leadership to all Crew, Shift Supervisors and Restaurant Managers to ensure that each customer's expectations are exceeded every visit and that the restaurant achieves or exceeds its business objectives every shift, every day.General Managers:
* Understand that growth is as much about people as it is about dollars
* Inspire team members to go above and beyond
* Ensure every item served is Wendy's quality
* Keep the Wendy's spirit alive in the restaurant
* Help every team member advance by developing their skills
* Create a Team of customer-oriented, highly productive employees
What you can expect
* Salary starting at $48,000
* Monthly bonus potential
* up to 4 weeks paid vacation
* 5 days paid time off
* medical/dental insurance
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
Email [email protected] to apply
Visit ************************************** to apply
$48k yearly 60d+ ago
Assistant Manager in Training (01170) - $14.50/hour + Benefits - 979 S Lapeer Rd
Domino's Pizza 4.3
Oxford, OH jobs
Domino's is hiring an Assistant Manager in Training! * Schedule: Full-time * Hourly Rate: $14.50/hour * Benefits and Perks: * Paid sick time * Medical, Dental & Vision benefits that start on the first day of employment * Career growth opportunities
* Meal discounts
* No-cost mental health support
* 401k matching contributions
* 15% off the purchase price of stock
At Domino's, we're better together by celebrating the different backgrounds and experiences each person brings to our workplace. We want you to grow and win with us; after all, most of our store owners started as delivery drivers and pizza makers in stores. If you have one or more of the skills listed below; please apply.
Is the sauce in your veins? Join #TeamDominos today.
Job Description
In this role, you be responsible for cost controls, inventory control, cash control, and customer relations.
What we're looking for in an Assistant Manager in Training:
* Prior leadership experience preferred
* Help with basic operations procedures
* Experience in employee development
* Ability to coach team member and follow food safety protocols
* Excellent customer service skills
* Ability to operate and troubleshoot technology
Qualifications
Must be 18 years of age or older
Additional Information
Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for our team members. All your information will be kept confidential according to EEO guidelines.
* This position requires you to work onsite at the address listed.
$14.5 hourly 14d ago
General Manager
Wendy's 4.3
Buckeye Lake, OH jobs
Why Wendy's Have you heard the news? The Wendy's franchise community is searching for a Five Star General Manager to join our Five Star Wendy's team. Come check us out and finally give into what you have been craving! Indulge in the career of your lifetime with the leader in the food service industry. If you enjoy delighting others, working in a structured environment, and leading a team, you should be running your own multi-million-dollar dollar restaurant at Wendy's.
Quality is not only in our food; it's in our people-and we want you to grow with us!
What you can expect
A fun environment that rewards hard work, dedication, and commitment! Wendy's understands that top talent needs to be cultivated, and we offer tremendous support for your career growth and development. Our restaurants are exciting-we treat our employees like family (a legacy started by Dave Thomas!) and celebrate dedication and commitment. Bring us your best, and we'll pay it forward, literally!
As Manager at Wendy's, you'll enjoy:
* A competitive salary
* Benefits package, including medical, dental, and life insurance
* 401 (k) with Company Match
* Paid vacation and personal days
* Thanksgiving Day and Christmas Day off (paid)
* Bonus program
* Free meals during shift
* An excellent support network, and opportunities for promotion from within
* 8-12 weeks of personalized training, support and tools you need to reach your goals
What we expect from you
Previous Management Leadership
Teamwork and Enthusiasm: We Win Together
Great Attitude and Smiles
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$30k-36k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Alliance, OH jobs
General Managers provide the vision and leadership to all Restaurant Managers, Shift Supervisors, and Crew to ensure that each customer's expectations are exceeded and that the restaurant achieves or exceeds its business objectives every shift, every day. As a General Manager, you will be overseeing operations for a designated Wendy's restaurant, you will develop and mentor your team - and ensure a positive dining experience for your customers - by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals.
General Managers:
Understand that growth is as much about people as it is about dollars inspire team members to go above and beyond
Keep the Wendy's spirit and Dave Thomas's values alive in the restaurant
Help every team member advance by developing their skills
Create a Team of customer-obsessed, highly productive employees
Anticipates and identifies problems and initiates appropriate corrective action
Maintains fast, accurate service, provides excellent hospitality, and meets and/or exceeds both company and customer expectations
Ensures continual improvement of Food Safety, Quality, Cleanliness
Maximizes store sales goals versus budget, including participation in marketing programs and community engagement
Manage labor to meet customer service expectations and company profitability goals
Manage food cost to meet company goals
Manage inventory to ensure operational efficiency
Benefits:
People first culture opportunity for career advancement
Competitive Pay
Bonus Program
Sick Time
Vacation Time
Free Meal Program
Uniforms Provided
Flexible Schedules
Qualifications:
Must be at least 18 years of age
High School Diploma or GED
Restaurant management experience preferred
Previous management proficiency in high volume retail with P&L accountability
Ability to manage labor and food costs
Create a customer-first culture and coach employees
Ability to work a flexible schedule of nights, days, weekends and holidays
Excellent math skills, including basic computations (add, subtract, multiply, divide)
Ability to travel to other restaurants, meetings, etc. as needed
Physical Elements: Ability to stand for long periods, Frequent bending, kneeling, lifting (25-50 lbs.)
Job Type:
Full-time
Pay:
Salary range 45k-52k
Benefits:
Employee discount
Flexible schedule
Paid time off
Paid training
Bonus based on company metrics
Shift:
Day shift
Evening shift
Morning shift
Experience:
Quick service & fast food restaurant: 3 years (Preferred)
AGM / GM management: 1 year (Required)
License/Certification:
Driver's License (Required)
Benefits
Flexible schedule
Paid time off
Health insurance
Employee discount
Paid training
$30k-37k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Newark, OH jobs
Why Wendy's What You'll Do Lead a multi-talented team Wanna lead a team committed to bringing it every single day? As a Wendy's GM: * You're in charge of all people and operations for a Wendy's restaurant. Fresh food is all we do, so we count on you and your team to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
* You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
* You show Managers and Crew Members hoe to do it right, and make sure every shift is better than the last.
* You give and take direction like a pro
* This one's a no-brainer: you're in charge of increasing store sales and profit goals
* Whether you started out as a Crew Member or you're coming from another foodservice organization, you believe in Wendy's and are glad to be part of the family
What we expect from you
What you bring to the table:
* Minimum of three to five years of experience leading people, even better if you did it in a foodservice environment
* Demonstrated ability to lead and manage operations in a fast-paced environment
* Knowledge of food safety procedures and standards
* Flexible work availability
You're willing and able to:
* Travel to other locations as needed
* Stand for long periods of time, bend and kneel and be able to lift 25-50 pounds.
* Handle weather related moments like rain at the drive-thru, taking trash out in the summer, etc.
* Wear a headset and understand how to use restaurant equipment from a grill to registers to computers
We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders, and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the functions of their jobs.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$30k-36k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Hamilton, OH jobs
Why Wendy's As General Manager, you oversee all people and operations for your Wendy's restaurant. We are counting on you to create and sustain a fun, inviting work environment and to model Wendy's core values every day. You and your leadership team will work together to create a culture of consistency and performance to drive customer service, training, development, sales & profit growth, and accountability across the entire restaurant team. You run the show, and you will be responsible for managing the P&L to control costs and achieve specified profit targets by identifying areas of opportunity in revenue growth, customer service and process improvement.
What you can expect
This is an excellent opportunity to work with a well-known national brand and an established company that offers competitive salaries, benefits, and career advancement opportunities!
* Weekly Pay!
* Competitive base salary
* Medical, dental, vision, RX
* 401K
* Performance based monthly paid bonus
* Paid Time Off
* Advancement opportunities within our Management Career Path
* We provide a best-in-class restaurant leadership training program to build the foundation for you to become a high-performing leader for Wendy's
What we expect from you
General Managers are the leader of the restaurant management team. General Managers provide direction, training and the expertise required to ensure the customer's expectations are exceeded, and each shift they oversee achieves its business goals. Under the direction of a District Manager, the General Manager is responsible for the restaurant's daily operations, including, but not limited to:
* Overseeing restaurant's daily operations
* Maintain day-to-day financial controls
* Create and manage staff schedules
* Interview, hire, train and orientate team
* Oversee coaching, counseling, and developing staff and managing team relations.
* Exercise proper food handling, equipment maintenance and facility management
* Ensure health and safety inspections and standards are met
What you bring to the table:
* 2 years+ experience (high volume food service concepts preferred)
* Flexibility to work 50-55 hours per week, rotating shifts, including weekends/holidays
* Valid DL in good standing & access to reliable transportation
* Consent to background screening
* HS diploma or equivalent & possess all documents required by state and federal law
* Able to walk and stand for extended periods
* Able to lift up to 50 pounds
* Demonstrated ability to effectively lead and manage your own team in a fast-paced, dynamic environment
* Excellent problem solving and decision-making skills, results oriented, customer focused
* A commitment to promoting proper procedures and a culture of food safety
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$29k-36k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Jeffersonville, OH jobs
Why Wendy's TEMPORARY SIGN ON BONUSTEMPORARY REFERRAL BONUS Want to make a difference? Want to be a leader? We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team that works well together to increase profits, provide superior service, and have a passion for being the best in the business.
As leaders and role models, our managers set the tone for the fun, family environment in our restaurants.
What you can expect
Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve.
Our generous and competitive compensation package includes:
* Medical
* Dental
* Paid structured training program
* Paid vacation
* Direct Deposit
* 401(k) plan with Company Match
* Unlimited opportunities for growth and personal development based on performance.
* DAILY PAY
What we expect from you
Previous Management Experience preferred.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Visit ************************************************************************* to apply
$29k-36k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Waverly City, OH jobs
Why Wendy's Want to make a difference? Want to be a leader? We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team that works well together to increase profits, provide superior service, and have a passion for being the best in the business.
As leaders and role models, our managers set the tone for the fun, family environment in our restaurants.
What you can expect
Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve.
Our generous and competitive compensation package includes:
* Medical
* Dental
* Paid structured training program
* Paid vacation
* Direct Deposit
* 401(k) plan with Company Match
* Unlimited opportunities for growth and personal development based on performance.
* DAILY PAY
What we expect from you
Previous Management Experience preferred.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Visit ************************************************************************* to apply
$29k-36k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Wauseon, OH jobs
Why Wendy's TEXT "WENDYSTEAM" TO ************ TO APPLY! Families come in all shapes and sizes and that's exactly what we have in our Wendy's family. Our culture comes from key principals from our founder, Dave Thomas. These include honesty and integrity, treating everyone with respect, being nice and giving back to our employees and community. General Managers are key to delighting every customer and ensuring we deliver high quality food in a fast, friendly and clean environment. Working directly with the District Manager, General Managers are the restaurants first in command. This includes managing the daily operations, team building, coaching, and developing.
Bilingual preferred.
Key responsibilities
* Interview, hire, train and orientate a team.
* Oversee and enforce proper standards and procedures.
* Maintain excellent customer satisfaction.
* Inventory counting and recording.
* Cash Management.
* Create schedules for their stores.
* Opening, closing, and additional administrative duties.
* Ensure proper food handing and preparation.
We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and generating employee growth. We always believe in operating with the highest level of integrity and honesty, creating a culture of excellence.
What you can expect
We offer our General Manager the opportunity to grow and develop to their personal level. Some of our highlighted benefits are:
* Clear and defined training.
* Bonus plan.
* Paid time off.
* Employee Referral Program.
* Medical, Dental, Vision (eligible the first day of the following month after 60 days of employment).
* 401K plan with company match and you can enroll upon hire.
* Pet Insurance.
What we expect from you
General Managers establish and communicate a vision for their team. They create a fun, inviting and safe environment where everyone is treated fairly and with respect. Our General Managers operate the business with a high level of honesty and integrity and are always seeking to improve themselves, their team and the business.
* Minimum of 1-year restaurant management experience.
* QSR or Fast-casual experience, preferred but not required.
* Ability to work both independently and as a member of a team.
* Desire to learn and willingness to accept feedback.
* Must have a great personality, a desire to serve guests, and enjoy working as part of a team, and be upbeat and engaging.
* Strong interpersonal, verbal and written communication skills.
Physical Requirements:
* Must be able to lift up to 50 lbs.
* Mobility (i.e.: bending, reaching, wiping, and carrying)
* All positions require long periods of standing without a break.
If you like working with people in a fun, fast-paced team environment, Wendy's is the place for you!
We are always looking for great talent. There is no fixed deadline to apply for this position.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Apply in person: 1442 SHOOP AVENUE
$29k-36k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Marietta, OH jobs
Why Wendy's General Managers are the leader of the restaurant management team. General Managers provide direction, training and the expertise required to ensure the customer's expectations are exceeded and each shift they oversee achieves its business goals. Under the direction of a District Manager, the General Manager is responsible for the restaurant's daily operations, including, but not limited to:• Maintain day-to-day financial controls• Create and manage staff schedules• Interview, hire, train and orientate team• Oversee coaching, counseling, and developing staff and managing team relations.• Exercise proper food handling, equipment maintenance and facility management• Ensure health and safety inspections and standards are met
What you can expect
Competitive pay with Bonuses Medical, Dental, and Vision Insurance Flexible Hours and Schedule Life Insurance Short Term and Long Term Disability Performance Evaluations Every 12 Months Clear Career Path and Opportunities 6-10 Week Training Program
What we expect from you
High School Diploma or GED Must be at least 18 years of age One or more years of restaurant experience
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Visit ****************************************************************************************************************** to apply
$30k-37k yearly est. 60d+ ago
General Manager
Wendy's 4.3
East Canton, OH jobs
Canton, MS
Statement of Purpose:
The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized.
ACCOUNTABILITIES:
Sales and Profits:
1.Meets budgeted sales targets.
2.Sets controllable cost targets.
3.Meets controllable cost targets.
4.Develops (with DM) and executes a local store marketing plan (promoting Wendy's in the community) in response to market conditions such as competitor pricing and other competitor activities.
5.Responds to competitor activities aimed at diverting store business.
6.Develops and executes plan to improve sales and profits.
Operating Budget
1.Sets store budget goals monthly.
2.Meets monthly budget goals.
3.Communicates anticipated variances to the District Manager.
4.Develops appropriate time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits.
5.Reviews, analyzes and communicates budget, P&L information to staff and manager.
Staffing
1.Hires, trains and terminates subordinate managers.
2.Ensures and maintains adequate bench strength in management team.
3.Ensures co-manager has adequate crew depth for each shift.
4.Utilizes W.O.T.C. program.
5.Maintains process for handling applications and files.
Quality
1.Trains store personnel (management and crew) to execute procedures for preparation and serving of quality products.
2.Talks with customers during walk-throughs and when off-line to determine product and service quality.
3.Resolves customer complaints within 24 hours of receipt.
Service
1.Takes service times and determines efficiency.
2.Trains store personnel to respond promptly to customer needs.
3.Trains store personnel in customer courtesy.
4.Trains store personnel to solicit feedback to determine customer satisfaction.
Cleanliness
1.Trains store personnel to maintain store cleanliness during shifts.
Writes store cleaning plan.
3.Executes cleaning plan through delegation to the management team.
4.Achieves above satisfactory Q.S.C. scores consistently.
Training
1.Trains store personnel to execute new products to company standards.
2.Trains store personnel in company standards (Quality, Service and Cleanliness), as these standards are modified by operational changes.
3.Orients new managers and crew to the store.
4.Writes and manages a development plan for each manager based on position descriptions.
5.Manages Crew Orientation and Training process.
6.Promotes high-performing crew members to available crew leader and shift supervisor positions.
7.Trainsmanagers in the use of store "systems" for Q.S.C. and cost controls.
8.Trainsmanagers to identify problems and develop alternative solutions.
9.Trains and develops managers on Managing Better Shifts skills.
10.Provides leadership and mentoring training to management team.
Controls
1.Meets or exceeds the 80% Q.S.C. level.
2.Conducts own informal Q.S.C. inspections.
3.Manages production labor control and food cost control using flowcharts, "build-to" system, and store schedule and positioning system.
4.Monitors and manages store inventory levels to ensure product/item availability (ordering is responsibility of Assistant Manager).
5.Analyzes weekly P&L; reviews with the management team.
6.Holds weekly manager meeting.
7.Sets store priorities, incorporating store and area objectives.
8.Writes and executes store plans (based on priorities agreed-upon with the DM); includes responsibilities delegated to other managers.
9.Identifies, evaluates and responds appropriately to labor efficiency problems.
10.Maintains, modifies as necessary, and utilizes store systems to provide consistent operations and customer satisfaction.
11.Establishes realistic and meaningful daily operational goals for management and staff.
Policies and Procedures
1.Follows procedures as outlined in the Operations Manual and other company manuals.
2.Maintain safe working conditions in the store as outlined in company policies and procedures.
3.Follows company policy for cash control and security.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational problems indicated by Health Department Inspectors.
6.Manages employee files and time cards strictly in accordance with policies.
7.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
8.Complies with EEO and Labor Law requirements.
9.Ensures managers understand and adhere to Policies and Procedures.
Administration
1.Maintains maximum variance .25% between reported and actual.
2.Submits paperwork on a timely basis.
3.Responds promptly to customer comments.
4.Conducts exit interviews as required by area procedures.
Maintenance
1.Trains crew and management to perform scheduled cleaning and maintenance of equipment (Preventative Maintenance Program).
2.Calibrates equipment (as trained by maintenance technician).
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with managers and crew (Interaction Management).
2.Manages crew and management in a manner which maximizes retention (reducing turnover).
3.Conducts manager meetings to facilitate communication with management and crew; sets priorities.
4.Manages grievance process; communicates process to the crew.
Performance Management
1.Conducts management performance reviews on a timely basis.
2.Takes appropriate corrective action in response to performance problems of crew and management.
EMPLOYMENT STANDARDS:
Knowledge
1.Wendy's operating systems and procedures.
2.Wendy's policies and procedures.
3.P&L analysis and corrective measures.
4.Supervisory practices.
5.Planning and budgeting.
6.Interviewing practices.
7.Training and development practices.
Education
1.College degree or equivalent experience in operations.
Experience
1.1-2 years management / operations experience in the restaurant industry.
2.Must be able to perform all restaurant operations positions/functions
Other Physical Requirements
1.The General Manager job requires standing for long periods of time without a break.
2.The General Manager job requires being able to meet the requirements of all subordinate positions.
3.Must possess a valid drivers license.
4.Travels to multiple stores as needed
5.Physical inspections of all areas of restaurant
6.Lifting up to 50 lbs
7.Move and inspect all supplies in restaurant
8.Work in hot and cold environments (restaurant, cooler, freezer)
$30k-37k yearly est. Auto-Apply 60d+ ago
General Manager
Wendy's 4.3
Xenia, OH jobs
Why Wendy's Want to make a difference? Want to be a leader? We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team that works well together to increase profits, provide superior service, and have a passion for being the best in the business.
As leaders and role models, our managers set the tone for the fun, family environment in our restaurants.
What you can expect
Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve.
Our generous and competitive compensation package includes:
* Medical
* Dental
* Paid structured training program
* Paid vacation
* Direct Deposit
* 401(k) plan with Company Match
* Unlimited opportunities for growth and personal development based on performance.
* DAILY PAY
What we expect from you
Previous Management Experience preferred.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Visit ************************************************************************* to apply
$29k-36k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Bolivar, OH jobs
Why Wendy's General Managers provide the vision and leadership to all Restaurant Managers, Shift Supervisors, and Crew to ensure that each customer's expectations are exceeded and that the restaurant achieves or exceeds its business objectives every shift, every day. As a General Manager, you will be overseeing operations for a designated Wendy's restaurant, you will develop and mentor your team - and ensure a positive dining experience for your customers - by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals.
General Managers:
* Understand that growth is as much about people as it is about dollars inspire team members to go above and beyond
* Keep the Wendy's spirit and Dave Thomas's values alive in the restaurant
* Help every team member advance by developing their skills
* Create a Team of customer-obsessed, highly productive employees
* Anticipates and identifies problems and initiates appropriate corrective action
* Maintains fast, accurate service, provides excellent hospitality, and meets and/or exceeds both company and customer expectations
* Ensures continual improvement of Food Safety, Quality, Cleanliness
* Maximizes store sales goals versus budget, including participation in marketing programs and community engagement
* Manage labor to meet customer service expectations and company profitability goals
* Manage food cost to meet company goals
* Manage inventory to ensure operational efficiency
What you can expect
Benefits:
* People first culture opportunity for career advancement
* Competitive Pay
* Bonus Program
* Sick Time
* Vacation Time
* Free Meal Program
* Uniforms Provided
* Flexible Schedules
What we expect from you
Qualifications:
* Must be at least 18 years of age
* High School Diploma or GED
* Restaurant management experience preferred
* Previous management proficiency in high volume retail with P&L accountability
* Ability to manage labor and food costs
* Create a customer-first culture and coach employees
* Ability to work a flexible schedule of nights, days, weekends and holidays
* Excellent math skills, including basic computations (add, subtract, multiply, divide)
* Ability to travel to other restaurants, meetings, etc. as needed
* Physical Elements: Ability to stand for long periods, Frequent bending, kneeling, lifting (25-50 lbs.)
Experience:
* Quick service & fast food restaurant: 3 years (Preferred)
* AGM / GM management: 1 year (Required)
License/Certification:
* Driver's License (Required)
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Call ************** to apply
$30k-37k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Barnesville, OH jobs
Why Wendy's Have you heard the news? The Wendy's franchise community is searching for a Five Star General Manager to join our Five Star Wendy's team. Come check us out and finally give into what you have been craving! Indulge in the career of your lifetime with the leader in the food service industry. If you enjoy delighting others, working in a structured environment, and leading a team, you should be running your own multi-million-dollar dollar restaurant at Wendy's.
Quality is not only in our food; it's in our people-and we want you to grow with us!
What you can expect
A fun environment that rewards hard work, dedication, and commitment! Wendy's understands that top talent needs to be cultivated, and we offer tremendous support for your career growth and development. Our restaurants are exciting-we treat our employees like family (a legacy started by Dave Thomas!) and celebrate dedication and commitment. Bring us your best, and we'll pay it forward, literally!
As Manager at Wendy's, you'll enjoy:
* A competitive salary
* Benefits package, including medical, dental, and life insurance
* 401 (k) with Company Match
* Paid vacation and personal days
* Thanksgiving Day and Christmas Day off (paid)
* Bonus program
* Free meals during shift
* An excellent support network, and opportunities for promotion from within
* 8-12 weeks of personalized training, support and tools you need to reach your goals
What we expect from you
Previous Management Leadership
Teamwork and Enthusiasm: We Win Together
Great Attitude and Smiles
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$30k-37k yearly est. 60d+ ago
General Manager
Wendy's 4.3
Wintersville, OH jobs
Why Wendy's Have you heard the news? The Wendy's franchise community is searching for a Five Star General Manager to join our Five Star Wendy's team. Come check us out and finally give into what you have been craving! Indulge in the career of your lifetime with the leader in the food service industry. If you enjoy delighting others, working in a structured environment, and leading a team, you should be running your own multi-million-dollar dollar restaurant at Wendy's.
Quality is not only in our food; it's in our people-and we want you to grow with us!
What you can expect
A fun environment that rewards hard work, dedication, and commitment! Wendy's understands that top talent needs to be cultivated, and we offer tremendous support for your career growth and development. Our restaurants are exciting-we treat our employees like family (a legacy started by Dave Thomas!) and celebrate dedication and commitment. Bring us your best, and we'll pay it forward, literally!
As Manager at Wendy's, you'll enjoy:
* A competitive salary
* Benefits package, including medical, dental, and life insurance
* 401 (k) with Company Match
* Paid vacation and personal days
* Thanksgiving Day and Christmas Day off (paid)
* Bonus program
* Free meals during shift
* An excellent support network, and opportunities for promotion from within
* 8-12 weeks of personalized training, support and tools you need to reach your goals
What we expect from you
Previous Management Leadership
Teamwork and Enthusiasm: We Win Together
Great Attitude and Smiles
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$30k-37k yearly est. 60d+ ago
Apprentice General Manager
Chipotle Mexican Grill 4.4
Bellefontaine, OH jobs
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
Responsibilities
In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
* Leading the restaurant team in successful day-to-day operations - by example and by being a role model of the standards and behaviors consistent with Chipotle's values and culture
* Acting as General Manager when General Manager is not present in restaurant
* Training and developing the restaurant team, especially Kitchen and Service Managers
* Ensuring that employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities
* Identifying talent, interviewing, and hiring new Crew
* Participating in personnel decisions regarding the restaurant team, including transfers and terminations
* Writing schedules that meet the needs of the business so that a great customer experience is delivered while maintaining financial responsibility
* Assisting the General Manager in performing administrative duties including payroll, inventory, food ordering, proper cash handling, etc.
* Successfully communicating company changes/focus to the team
* Building sales and managing the restaurant budget
* Maintaining a clean restaurant with excellent quality food and customer service
* Maintaining cleaning and sanitation standards within the restaurant
* Assisting with local store marketing opportunities
* Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations
The ideal candidate will:
* Be able to develop positive working relationships with all restaurant personnel
* Speak clearly and listen attentively to guests and employees
* Have the ability to speak, write, read, and understand the primary language(s) of the work location
* Be able to adapt and succeed in a fast paced environment
* Have previous supervisory role in the restaurant industry
* Possess exceptional customer service skills
* Be able to lead and develop people
* Have experience as a Chipotle Service Manager
* Have an A.A. or a B.A./B.S in a related field or an equivalent in education and experience
* Have knowledge of and the ability to use a PC and Microsoft Office Suite
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Number JR-2024-00011737 RefreshID JR-2024-00011737_20251127 StoreID 03514