Unit Secretary jobs at Eisenhower Medical Center - 811 jobs

We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care. Responsibilities: · Greet patients and visitors in a warm, professional manner. · Answer, screen, and route incoming phone calls. · Schedule, confirm, and update patient appointments. · Check patients in and out, ensuring all necessary forms and information are collected. · Verify and update patient demographics. · Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. · Collect co-pays, payments, and provide receipts. · Coordinate with the back office staff for timely and effective patient care. · Maintain the front desk area in a clean and organized manner. · Assist with patient inquiries regarding office procedures, policies, and services. · Communicate effectively with medical staff to ensure smooth patient flow. · Handle sensitive patient information in compliance with HIPAA regulations. · Perform general office duties including scanning, faxing, filing, and data entry. · Maintain a clean, stocked, and safe clinical environment · Other tasks as assigned Qualifications: · High school diploma or equivalent (required) · Bachelor's degree (preferred) · Minimum of 1 year experience in a clinical setting (preferred) · Bilingual proficiency in English and Armenian or Spanish (preferred) · Strong interpersonal, communication, and organizational skills · Proficient typing and basic computer application skills Compensation: · Competitive hourly pay based on experience and skills. · $21-$25/hr

Come join a dynamic care team at LifeLong Medical Care. We are looking for a Medical Records Clerk at our East Oakland Health Center. The Medical Records Clerk is responsible for implementing day-to-day Medical Records assignments and assuring timely response to the provider team. Under general supervision of the Medical Records Lead, the Medical Records Clerk is responsible for the maintenance of patient medical records, implementation of systems for the retrieval of medical records and for supporting effective department workflow. This is a full time, 40 hours/week, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Maintains medical records system, including: pulling charts for patient appointments, re-filing charts, assembling new charts and integrating them into files, filing lab reports, repairing charts, and locating charts for medical providers and other staff members. Assists triage nursing team by pulling charts for triage calls. Duplicates immunization records when requested by patients. Responds to written requests for patient information and calls from other facilities by pulling charts and forwarding to appropriate provider in timely fashion. Assists chart prep personnel by locating results when requested to do so the day prior to the patient's appointment. Receives daily incoming mail, distributes with charts as needed to appropriate recipients. Manages retrieval of charts from storage, purges charts and manages storage of purged charts. With instruction from provider, arranges for copying patient records requests and/or complete records requests from outside sources, adhering to timelines for completion. Other duties as assigned by Medical Records Supervisor. Qualifications Ability to prioritize work and ability to multitask. Ability to read and comprehend instructions, procedures, and emails Strong clerical and computer skills, experience with practice management systems. Excellent internal and external customer service skills and ability to maintain a positive attitude under pressure. Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change. Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements High school diploma or GED. Two years' experience in medical records. One-year experience using electronic health records system. Knowledgeable in basic medical terminology. Proficient in Microsoft office suite. Job Preferences Community Health Care setting Epic Systems EHR Bilingual English/Spanish.

If interested, please apply and send resume to ******************. The Unit Secretary performs a variety of general clerical and non-clinical patient duties, facilitates communication, expedites interdepartmental services and complies and keeps records required on the nursing unit. Reporting to the Clinical Unit Supervisor, the Unit Secretary has accountability for the responsibilities listed below. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Demonstrates positive interpersonal relationships with patients, visitors, other hospital departments and unit staff. 2. Role models the hospital's patient satisfaction efforts when interacting with patients, visitors and colleagues. 3. Answers the telephone, provides courteous assistance, the correct persons are summoned, messages are recorded with the date, time, message and person calling. 4. Answers patient call system promptly; designates level of care requested (licensed or non-licensed) on nurse call system; sends alert to respective care givers phone; and patient receives response to initial request within 5 minutes or is kept informed of progress toward delivery of requested service. 5. Participates in the ADT process: makes sure room is ready for next patient; aware of 30 day readmissions; makes sure appropriate paperwork is ready for patient transfers; and discharges patients to the lobby. 6. Coordinates with Care Management concerning admissions, transfers and discharges and notifies hospitalist if needed. 7. Aware of planned state orders in Cerner. 8. Works with Care Management to access records from other facilities and/or prior MLKCH hospitalizations. 9. Greets patients and visitors upon arrival to the unit: escorts admits/transfers to room; orients patient to room, call light use, TV; and tells them the name of their registered nurse and PCT. Practices age and population specific awareness with patients and visitors. 10. Assists with belongings inventory on admit and discharge; belongings disposition for those left behind; and belongings audits. 11. Makes hospitality rounds every shift (HCAHPS survey). 12. Makes unit rounds to: check for needed repairs; remove equipment left in room; and check computer function/ laminated teaching tools attached to WOWs. 13. Stock isolation ante rooms. 14. Maintain inventory of unit property. 15. Nurses station, workroom, supply room, equipment storage and multipurpose rooms are kept tidy and free of clutter. 16. Participates in unit-based initiatives that promote patient safety and support customer service goals. 17. Aware of Watson Model of Care including key elements of Caring, Competence, Communication and Commitment. 18. Participates in Quality and Performance Improvement data collection and unit metrics as requested. Performs IPOC audits. 19. Upholds professional appearance and demonstrates such through adherence to dress code: wears ID badge and promotes the standard of proper identification for peers and staff. 20. Any other duties as assigned by the Clinical Unit Supervisor or Nurse Manager. POSITION REQUIREMENTS A. Education High School Diploma or G.E.D. Equivalency B. Qualifications/Experience Minimum of 1 year working as a Unit Secretary in an acute care hospital preferred. Strong office skills as well as interpersonal skills will be considered. C. Special Skills/Knowledge Basic computer skills Current Basic Life Support (BLS) Experience with an Electronic Medical Record preferred. #LI-YD1

If Interested, please apply online and send resume to ****************. The Unit Secretary performs a variety of general clerical and non-clinical patient duties, facilitates communication, expedites interdepartmental services and complies and keeps records required on the nursing unit. Reporting to the Clinical Unit Supervisor, the Unit Secretary has accountability for the responsibilities listed below. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with creating useful “How To” handouts for the Care Collaborative System. Any other duties as assigned by the Nurse Manager to assure the unit is ready for the hospital opening. Demonstrates positive interpersonal relationships with patients, visitors, other hospital departments and unit staff. Role models the hospital's patient satisfaction efforts when interacting with patients, visitors and colleagues. Answers the telephone, provides courteous assistance, the correct persons are summoned, messages are recorded with the date, time, message and person calling. Answers patient call system promptly; designates level of care requested (licensed or non-licensed) on nurse call system; sends alert to respective care givers phone; and patient receives response to initial request within 5 minutes or is kept informed of progress toward delivery of requested service. Participates in the ADT process: makes sure room is ready for next patient; aware of 30 day readmissions; makes sure appropriate paperwork is ready for patient transfers; and discharges patients to the lobby. Coordinates with Care Management concerning admissions, transfers and discharges and notifies hospitalist if needed. Aware of planned state orders in Cerner. Works with Care Management to access records from other facilities and/or prior MLKCH hospitalizations. Greets patients and visitors upon arrival to the unit: escorts admits/transfers to room; orients patient to room, call light use, TV; and tells them the name of their registered nurse and PCT. Practices age and population specific awareness with patients and visitors. Assists with belongings inventory on admit and discharge; belongings disposition for those left behind; and belongings audits. Makes unit rounds to: check for needed repairs; remove equipment left in room; and check computer function/ laminated teaching tools attached to WOWs. Stock isolation ante rooms. Maintain inventory of unit property. Nurses station, workroom, supply room, equipment storage and multipurpose rooms are kept tidy and free of clutter. Participates in unit-based initiatives that promote patient safety and support customer service goals. Aware of Watson Model of Care including key elements of Caring, Competence, Communication and Commitment. Participates in Quality and Performance Improvement data collection and unit metrics as requested. Performs IPOC audits. Upholds professional appearance and demonstrates such through adherence to dress code: wears ID badge and promotes the standard of proper identification for peers and staff. Any other duties as assigned by the Charge Nurse or Nurse Manager. POSITION REQUIREMENTS A. Education High School Diploma or G.E.D. Equivalency B. Qualifications/Experience Minimum of 1 year working as a Unit Secretary in an acute care hospital preferred. Strong office skills as well as interpersonal skills will be considered. C. Special Skills/Knowledge Basic computer skills Current Basic Life Support (BLS) for Health Care Providers from the American Heart Association. Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification. Experience with an Electronic Medical Record preferred.

The Unit Secretary performs a variety of general clerical and non-clinical patient duties, facilitates communication, expedites interdepartmental services and complies and keeps records required on the nursing unit. Reporting to the Clinical Unit Supervisor, the Unit Secretary has accountability for the responsibilities listed below. This position requires full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate consistent behavior with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrates positive interpersonal relationships with patients, visitors, other hospital departments and unit staff. Role models the hospital's patient satisfaction efforts when interacting with patients, visitors and colleagues. Answers the telephone, provides courteous assistance, the correct people are summoned, messages are recorded with the date, time, message and person calling. Answers patient call system promptly; designates level of care requested (licensed or non-licensed) on nurse call system; sends alerts to respective care givers phone; and patients receive response to initial request within 5 minutes or is kept informed of progress toward delivery of requested service. Makes sure appropriate paperwork is ready for patient transfers, and discharges patients to the lobby. Coordinates with Care Management concerning admissions, transfers and discharges and notifies hospitalist if needed. Aware of planned state orders in Cerner. Works with Care Management to access records from other facilities and/or prior MLKCH hospitalizations. Greets patients and visitors upon arrival to the unit: escorts admits/transfers to room; orients patient to room, call light use, TV; and tells them the name of their registered nurse and PCT. Practices age and population specific awareness with patients and visitors. Assists with belongings inventory on admit and discharge; belongings disposition for those left behind; and belongings audits. Make hospitality rounds every shift (HCAHPS survey). Makes unit rounds to check for needed repairs; remove equipment left in room; and check computer function/ laminated teaching tools attached to WOWs. Stock isolation ante rooms. Maintain inventory of unit property. Nurses station, workroom, supply room, equipment storage and multipurpose rooms are kept tidy and free of clutter. Participates in unit-based initiatives that promote patient safety and support customer service goals. Aware of Watson Model of Care including key elements of Caring, Competence, Communication and Commitment. Participates in Quality and Performance Improvement data collection and unit metrics as requested. Performs IPOC audits. Upholds' professional appearance and demonstrates such through adherence to dress code: wears ID badge and promotes the standard of proper identification for peers and staff. Any other duties assigned by the Clinical Unit Supervisor or Nurse Manager. #LI-AJ1 POSITION REQUIREMENTS A. Education High School Diploma or G.E.D. Equivalency. B. Qualifications/Experience A minimum of 1 year working as a Unit Secretary in an acute care hospital is preferred. Strong office skills as well as interpersonal skills will be considered. C. Special Skills/Knowledge Basic computer skills Current Basic Life Support (BLS) Must complete the annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer. Experience with an Electronic Medical Record preferred.

Job Code: Unit Sec Address: 1680 E. 120th St. City: Los Angeles State: CA Country: United States of America Category: Clinical Support Pay Rate Type: Hourly Salary Range (Depending on Experience): $22.00 - $30.64 If Interested, please apply online and send resume to ****************. POSITION SUMMARY The Unit Secretary performs a variety of general clerical and non-clinical patient duties, facilitates communication, expedites interdepartmental services and complies and keeps records required on the nursing unit. Reporting to the Clinical Unit Supervisor, the Unit Secretary has accountability for the responsibilities listed below. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist with creating useful "How To" handouts for the Care Collaborative System. * Any other duties as assigned by the Nurse Manager to assure the unit is ready for the hospital opening. * Demonstrates positive interpersonal relationships with patients, visitors, other hospital departments and unit staff. * Role models the hospital's patient satisfaction efforts when interacting with patients, visitors and colleagues. * Answers the telephone, provides courteous assistance, the correct persons are summoned, messages are recorded with the date, time, message and person calling. * Answers patient call system promptly; designates level of care requested (licensed or non-licensed) on nurse call system; sends alert to respective care givers phone; and patient receives response to initial request within 5 minutes or is kept informed of progress toward delivery of requested service. * Participates in the ADT process: makes sure room is ready for next patient; aware of 30 day readmissions; makes sure appropriate paperwork is ready for patient transfers; and discharges patients to the lobby. * Coordinates with Care Management concerning admissions, transfers and discharges and notifies hospitalist if needed. * Aware of planned state orders in Cerner. * Works with Care Management to access records from other facilities and/or prior MLKCH hospitalizations. * Greets patients and visitors upon arrival to the unit: escorts admits/transfers to room; orients patient to room, call light use, TV; and tells them the name of their registered nurse and PCT. Practices age and population specific awareness with patients and visitors. * Assists with belongings inventory on admit and discharge; belongings disposition for those left behind; and belongings audits. * Makes unit rounds to: check for needed repairs; remove equipment left in room; and check computer function/ laminated teaching tools attached to WOWs. * Stock isolation ante rooms. * Maintain inventory of unit property. * Nurses station, workroom, supply room, equipment storage and multipurpose rooms are kept tidy and free of clutter. * Participates in unit-based initiatives that promote patient safety and support customer service goals. * Aware of Watson Model of Care including key elements of Caring, Competence, Communication and Commitment. * Participates in Quality and Performance Improvement data collection and unit metrics as requested. Performs IPOC audits. * Upholds professional appearance and demonstrates such through adherence to dress code: wears ID badge and promotes the standard of proper identification for peers and staff. * Any other duties as assigned by the Charge Nurse or Nurse Manager. POSITION REQUIREMENTS A. Education * High School Diploma or G.E.D. Equivalency B. Qualifications/Experience * Minimum of 1 year working as a Unit Secretary in an acute care hospital preferred. * Strong office skills as well as interpersonal skills will be considered. C. Special Skills/Knowledge * Basic computer skills * Current Basic Life Support (BLS) for Health Care Providers from the American Heart Association. * Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification. * Experience with an Electronic Medical Record preferred. MLKCH Video

Job Code: Unit Sec Address: 1680 E. 120th St. City: Los Angeles State: CA Country: United States of America Category: Clinical Support Pay Rate Type: Hourly Salary Range (Depending on Experience): $23.06 - $23.06 The Unit Secretary performs a variety of general clerical and non-clinical patient duties, facilitates communication, expedites interdepartmental services and complies and keeps records required on the nursing unit. Reporting to the Clinical Unit Supervisor, the Unit Secretary has accountability for the responsibilities listed below. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES * Demonstrates positive interpersonal relationships with patients, visitors, other hospital departments and unit staff. * Role models the hospital's patient satisfaction efforts when interacting with patients, visitors and colleagues. * Answers the telephone, provides courteous assistance, the correct persons are summoned, messages are recorded with the date, time, message and person calling. * Answers patient call system promptly; designates level of care requested (licensed or non-licensed) on nurse call system; sends alert to respective care givers phone; and patient receives response to initial request within 5 minutes or is kept informed of progress toward delivery of requested service. * Participates in the ADT process: makes sure room is ready for next patient; aware of 30-day readmissions; makes sure appropriate paperwork is ready for patient transfers; and discharges patients to the lobby. * Coordinates with Care Management concerning admissions, transfers and discharges and notifies hospitalist if needed. * Aware of planned state orders in Cerner. * Works with Care Management to access records from other facilities and/or prior MLKCH hospitalizations. * Greets patients and visitors upon arrival to the unit: escorts admits/transfers to room; orients patient to room, call light use, TV; and tells them the name of their registered nurse and PCT. Practices age and population specific awareness with patients and visitors. * Assists with belongings inventory on admit and discharge; belongings disposition for those left behind; and belongings audits. * Makes hospitality rounds every shift (HCAHPS survey). * Makes unit rounds to: check for needed repairs; remove equipment left in room; and check computer function/ laminated teaching tools attached to WOWs. * Stock isolation ante rooms. * Maintain inventory of unit property. * Nurses station, workroom, supply room, equipment storage and multipurpose rooms are kept tidy and free of clutter. * Participates in unit-based initiatives that promote patient safety and support customer service goals. * Aware of Watson Model of Care including key elements of Caring, Competence, Communication and Commitment. * Participates in Quality and Performance Improvement data collection and unit metrics as requested. Performs IPOC audits. * Upholds professional appearance and demonstrates such through adherence to dress code: wears ID badge and promotes the standard of proper identification for peers and staff. * Any other duties as assigned by the Clinical Unit Supervisor or Nurse Manager. #LI-AJ1 POSITION REQUIREMENTS A. Education * High School Diploma or G.E.D. Equivalency. B. Qualifications/Experience * Minimum of 1 year working as a Unit Secretary in an acute care hospital preferred. * Strong office skills as well as interpersonal skills will be considered. C. Special Skills/Knowledge * Basic computer skills * Current Basic Life Support (BLS) * Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer. * Experience with an Electronic Medical Record preferred. MLKCH Video

JOB SUMMARY: The Monitor Technician, reporting to the Nursing Unit Director, with assignment and direction from the Charge Nurse or Registered Nurse/LVN designee, is responsible for assisting in the planning, implementing and evaluating the activities occurring in the nursing station by performance of clerical/ receptionist &/or Cardiac Monitoring duties. This position is responsible for maintaining the physical environment of the nursing unit. The MT supports the hospital mission and vision with emphasis on customer relations. The MT utilizes knowledge of patient's age, spiritual and cultural diversity into unit communication & organization. The MT is a non-licensed position whose training & skills enables him/her to interpret basic cardiac rhythms, recognize & alert the RN to significant rhythm changes or common dysrhythmias. The position contributes to the provision of safety and quality care that results in positive outcomes in patient care. EDUCATION, EXPERIENCE, TRAINING Completion of Basic Dysrhythmia Recognition & Monitoring course · High School Graduate or equivalent. · Minimum of one year of acute hospital experience preferred. · Current Basic Life Support (CPR) American Heart Association card, AB508.. · Competent in Medical Terminology

JOB SUMMARY: The Unit Secretary/Monitor Technician, reporting to the Nursing Unit Director, with assignment and direction from the Charge Nurse or Registered Nurse/LVN designee, is responsible for assisting in the planning, implementing and evaluating the activities occurring in the nursing station by performance of clerical/ receptionist &/or Cardiac Monitoring duties. This position is responsible for maintaining the physical environment of the nursing unit. The US/MT supports the hospital mission and vision with emphasis on customer relations. The US/MT utilizes knowledge of patient's age, spiritual and cultural diversity into unit communication & organization. The MT/US is a non-licensed position whose training & skills enables him/her to interpret basic cardiac rhythms, recognize & alert the RN to significant rhythm changes or common dysrhythmias. The position contributes to the provision of safety and quality care that results in positive outcomes in patient care. EDUCATION, EXPERIENCE, TRAINING Completion of Basic Dysrhythmia Recognition & Monitoring course · High School Graduate or equivalent experience preferred · Minimum of one year of acute hospital experience preferred. · Current Basic Life Support (CPR) AHA. · Competent in Medical Terminology

Under general supervision, coordinates organizational and communication activities among staff, physicians, departments, patients and visitors for the assigned unit(s). Responsible for clerical functions, accurate maintenance of patient documentation including order entry and coordination of patient admission, transfer and discharge. This position requires the full understanding and active participation in fulfilling the mission of AHMC- Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMC- Anaheim Regional Medical Center and AHMC Healthcare Inc. The employee shall support AHMC-Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and other initiatives. Qualifications Successful completion of AHMC ARMC Basic Arrhythmia Exam within 30 days of entry to position. Current BLS-HCP certification

Under general supervision, coordinates organizational and communication activities among staff, physicians, departments, patients and visitors for the assigned unit(s). Responsible for clerical functions, accurate maintenance of patient documentation including order entry and coordination of patient admission, transfer and discharge. This position requires the full understanding and active participation in fulfilling the mission of AHMC- Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMC- Anaheim Regional Medical Center and AHMC Healthcare Inc. The employee shall support AHMC-Anaheim Regional Medical Center's strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and other initiatives. Qualifications Successful completion of AHMC ARMC Basic Arrhythmia Exam within 30 days of entry to position. Current BLS-HCP certification

Statement of Purpose The Unit Clerk provides assistance to the unit as part of a team. Major Tasks, Duties and Responsibilities Enters items in files and computer accurately and promptly. Maintains all files such that authorized staff can easily locate them. Perform word processing and typing assignments. Assists in gathering information for preparation of reports and projects. Ability to recognize personal issues that have an impact on job performance and interactions with staff. Ability to demonstrate ethical and professional behavior. Ability to convey respect for cultural and lifestyle diversities of clients and staff. Maintain well-organized file and storage areas. Perform inventory of supplies, replacing and ordering as needed. Perform fiscal activities. Comply with all BHS health and safety policies. Work as a team member in performing duties and assignments. Ability to communicate clearly, with clients, staff, peers and supervisors. Basic understanding of computer operations; Windows and word processing (MS Word). Ability to readily adapt to the Caminar information system. Adhere to professional standards. Unit Clerk Competencies and Performance Expectations All Unit Clerks are expected to: Maintain filing systems Perform word processing and typing duties Prepare reports and projects Maintain inventory of supplies Perform fiscal activities Comply with BHS health and safety policies Work as a team member in performing job duties and assignments Adhere to professional standards Qualifications Prerequisite Qualifications Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act. Bilingual abilities may be required for certain positions. Well-organized person with good alphanumeric filing skills. High school diploma or 1 year related office experience or 6 months related experience plus education in office skills. Prefer job background which includes people contact, both face-to-face and by telephone. Data entry and word processing experience or will train on the job with the requirement that employee demonstrate a learning curve resulting in computer skills adequate for this position within 3 months of hire. Communication, writing, record keeping and math skills adequate for performance of job duties. Knowledge of medical terminology, bi-cultural, bi-lingual English-Spanish a plus. Must have valid California driver's license and liability insurance if driving personal vehicle on BHS business. Able to stand, stoop, bend, squat, and reach for purpose of performing job duties such as handling materials stocked on shelves, filing, and handling and sorting mail. Routinely lift and move items weighing up to ten pounds, is expected to ask for assistance and use dolly or cart for any heavy items. Vision, hearing, manual dexterity and eye-hand coordination adequate to answer telephones, use keyboard, and write messages. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

The Ward Clerk/Monitor Tech is responsible for interpreting and monitoring the patient's cardiac rhythm status. Provides a variety of clerical duties relating to the updating and organization of information on the unit as well as directing the flow of communication between other units and departments. Licensure and Certification: * Current BLS provider card required * Certification in Telemetry Monitoring Course required * MAB provider card required Education: * High School graduate, GED or equivalent. * Medical terminology course completion preferred Experience: * Minimum 1 year acute hospital experience required * Previous experience in comparable position required Knowledge and Skills: * Strong verbal and written communication skills * Organizational skills * Proficient reading, writing, grammar and math skills * Knowledge of medical terminology * Basic computer skills * PC skills with emphasis on accuracy, good organizational skills Physical Demands - Clerical/Administrative Patient Care: * Frequent sitting and standing/walking with frequent position change. * Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level. * Occasional/intermittent reaching at or above shoulder level. * Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing. * Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds. * Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties. Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time

The Ward Clerk/Monitor Tech is responsible for interpreting and monitoring the patient's cardiac rhythm status. Provides a variety of clerical duties relating to the updating and organization of information on the unit as well as directing the flow of communication between other units and departments. Licensure & Certification * Current BLS provider card * Certification in Telemetry Monitoring Course required Education * High School graduate, GED or equivalent. * Medical terminology course completion preferred Experience * Previous experience in comparable position highly desired Knowledge & Skills * Strong verbal and written communication skills * Organizational skills * Proficient reading, writing, grammar and math skills * Knowledge of medical terminology * Basic computer skills Physical Demands - Clerical/Administrative Patient Care: * Frequent sitting and standing/walking with frequent position change. * Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level. * Occasional/intermittent reaching at or above shoulder level. * Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing. * Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds. * Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties. Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time

The Unit Clerk is responsible for performing a variety of clerical duties relating to the updating and organization of information on the unit as well as directing the flow of communication within the department and between other units and departments. Licensure and Certification: * Current BLS provider card Education: * High School graduate, GED or equivalent. * Medical terminology course completion preferred Experience: * Previous experience in comparable position highly desired Knowledge and Skills: * Strong verbal and written communication skills * Organizational skills * Proficient reading, writing, grammar and math skills * Knowledge of medical terminology * Basic computer skills Physical Demands - Clerical/Administrative Patient Care: * Frequent sitting and standing/walking with frequent position change. * Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level. * Occasional/intermittent reaching at or above shoulder level. * Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing. * Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds. * Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties. Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time

The Ward Clerk/Monitor Tech is responsible for interpreting and monitoring the patient's cardiac rhythm status. Provides a variety of clerical duties relating to the updating and organization of information on the unit as well as directing the flow of communication between other units and departments. Licensure and Certification: * Current BLS provider card * Certification in Telemetry Monitoring Course required Education: * High School graduate, GED or equivalent. * Medical terminology course completion preferred Experience: * Previous experience in comparable position highly desired Knowledge and Skills: * Strong verbal and written communication skills * Organizational skills * Proficient reading, writing, grammar and math skills * Knowledge of medical terminology * Basic computer skills Physical Demands - Clerical/Administrative Patient Care: * Frequent sitting and standing/walking with frequent position change. * Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level. * Occasional/intermittent reaching at or above shoulder level. * Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing. * Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds. * Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties. Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time

Statement of Purpose The Unit Clerk provides assistance to the unit as part of a team. Major Tasks, Duties and Responsibilities Enters items in files and computer accurately and promptly. Maintains all files such that authorized staff can easily locate them. Perform word processing and typing assignments. Assists in gathering information for preparation of reports and projects. Ability to recognize personal issues that have an impact on job performance and interactions with staff. Ability to demonstrate ethical and professional behavior. Ability to convey respect for cultural and lifestyle diversities of clients and staff. Maintain well-organized file and storage areas. Perform inventory of supplies, replacing and ordering as needed. Perform fiscal activities. Comply with all BHS health and safety policies. Work as a team member in performing duties and assignments. Ability to communicate clearly, with clients, staff, peers and supervisors. Basic understanding of computer operations; Windows and word processing (MS Word). Ability to readily adapt to the Caminar information system. Adhere to professional standards. Unit Clerk Competencies and Performance Expectations All Unit Clerks are expected to: Maintain filing systems Perform word processing and typing duties Prepare reports and projects Maintain inventory of supplies Perform fiscal activities Comply with BHS health and safety policies Work as a team member in performing job duties and assignments Adhere to professional standards

PATIENT POPULATION: The patient population served can be all patients, including geriatric, adult, adolescent, pediatric, and newborn. This also includes services which affect facility staff, physicians, visitors, vendors and the general public. POSITION SUMMARY: Under the direct supervision of a licensed nurse, the Unit Clerk is responsible for performing and organizing the clerical activities necessary to maintain the medical record, ordering of office and medical supplies, and the coordination of on-going activities within the assigned unit. Under the direction of the Charge Nurse or Nursing Supervisor the role of Unit Clerk is responsible for assisting in assigning and placing patients in appropriate rooms. Must be able to work normal/scheduled working hours to include Holidays, call-backs, weeknights, weekends, and on-call. Agrees to participate, as directed, in emergencies and community disasters during scheduled and unscheduled hours. As a designated disaster service worker you are required to assist in times of need pursuant to the California Emergency Services Act. (Gov't. Code §§ 3100, 3102) Needs to recognize that they have an affirmative duty and responsibility for reporting perceived misconduct, including actual or potential violations of laws, regulations, policies, procedures, or this organization's standards/code of conduct. The employee shall work well under pressure, meet multiple and sometimes competing deadlines; and the incumbent shall at all times demonstrate cooperative behavior with colleagues and supervisors. EDUCATION/TRAINING/EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual should be a high school graduate or equivalent. Must fall into one of the following categories: (1) have successfully completed the Skills Lab and fundamentals of bedside care portion of their R.N. Program; or (2) have C.N.A. patient experience in a healthcare facility for six (6) months or greater; and (3) have their current and valid CNA license. Must have a basic understanding of Medical Terminology. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence if required. Ability to speak English, write legibly, and read, understand and follow directions. Have a basic understanding of Medical Terminology. Ability to calculate figures and amounts such as metric system proportions and percentages if required. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform this job successfully, an individual should have basic computer skills. LICENSURE/CERTIFICATIONS: Must have and maintain current BLS certification or obtain within orientation process, prior to hands-on patient care. Responsibilities and Essential Functions: *Indicates Essential Function 1 * On shift assigned, the Unit Clerk is responsible for all clerical duties related to computer entry and retrieval of data. Assists with the paper flow for admissions, transfers, discharges, and deaths. 2 * Maintains the medical record on each patient within the assigned unit. Assembles chart, transcribes orders for verification by R.N. Files reports. Maintains accuracy, completeness and neatness of the medical record. 3 * Utilizing appropriate telephone etiquette, answers phone promptly, screens, refers calls in accordance to policy and dispatches messages as requested. Initiates phone calls for nursing staff to physicians, nursing administration, UR, etc. 4 * Promptly and professionally responds to all patient call lights and refers patient needs to appropriate staff. Alerts shift charge nurse of undue delays in patient care. 5 * Demonstrates the working knowledge of how to correctly complete forms including consents, transfers, deaths, AMA, Occurrence Reports, etc. Accurately inputs orders for scheduling tests, x-rays and procedures via the order entry computer system. 6 * Demonstrates a thorough working knowledge of medical and pharmaceutical terminology. 7 * Monitors and coordinates flow of visitors in and out of departments. Demonstrates reverence for life, respect for inherent dignity and worth of each individual, and maintenance of patient privacy and confidentiality. 8 * Is flexible when asked to assist with transportation of patients, equipment and supplies. Completes all other tasks as designated by Unit Director or designee. 9 * Ensures adequate and accurate inventory of all office, chart and medical supplies. 10 * Demonstrates dependability and professional image by, but not limited to, adhering to dress code, reporting to duty on time, and using benefit time appropriately, maintains a safe and clean work area for promoting patient and visitor satisfaction. 11 * Participates in adherence to the Joint Commission "National Patient Safety Goals for Hospitals" as defined by Scope of Practice. 12 * Documentation reflects compliance with established Hospital policies and procedures. 13 * Be in attendance on site and arrive to work on time.

Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps Anderson Medical Pavilion in La Jolla. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Anderson Medical Pavilion as a Scheduling Specialist in the Chest Medicine department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 or more years of experience in a customer service or healthcare/medical office environment. * Previous scheduling experience. * Experience with Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour