Service Coordinator jobs at Encore Fire Protection - 178 jobs
Service Coordinator
Encore Fire Protection 3.9
Service coordinator job at Encore Fire Protection
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with East Coast Fire & Ventilation based out of West Wareham, Massachusetts. This partnership not only allows us to expand our footprint and find top talent in the New England area, it also allows us to work with industry leaders who strive for same level of excellence as we do.
Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. ServiceCoordinators have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual's motivation to progress.
What you'll be doing:
Manage the service delivery schedule for a defined geographic region with up to 10 technicians
Maximize daily productivity (revenue) by scheduling work based on your technicians' ability and route efficiency
Develop and manage a process for holding your technicians accountable to time and attendance policies as well as your set service schedule
Identify areas for process improvement and assist with creating and revising processes, ensuring better efficiency and customer experience
Use and promote excellent customer service soft skills
What you'll need to do it:
College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred
Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals' initiative to develop advanced skills
Exceptional interpersonal and persuasion skills
Professional, customer-focused approach to completing assignments and representing Encore
Knowledge of Massachusetts geography is a definite plus but not required
What We Offer:
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $65,000 - $90,000per year
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
#LI-EJ1
$65k-90k yearly Auto-Apply 3d ago
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Service Coordinator
Sunbelt Rentals 4.7
Fort Myers, FL jobs
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!
Job Description Summary
ServiceCoordinator Are you seeking an entrepreneurial, empowering workplace that allows you to: * Develop a career track * Leverage your current skills while developing new skills * Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a ServiceCoordinator. As a ServiceCoordinator, you will coordinate the servicing of company and customer equipment in a timely and effective manner. DUTIES & RESPONSIBILITIES * Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance * Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers * Directs the supply of parts to shop mechanics, other branches and customers. * Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs * Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required. * Orders parts in order to maintain adequate supplies. * Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory. * Handles customer complaints regarding equipment condition or operation. * Perform other duties assigned as assigned by the manager. QUALIFICATIONS * High School Diploma, preferred * Valid driver's license * Strong experience with parts inventory management * Knowledge of purchasing process including optimum order sizing for reduced cost. * Basic computer skills * Supervisory skills * Personal and professional integrity * Flexible of approach to problem solving The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.Base Pay Range: $17.75 - 23.26
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$17.8-23.3 hourly 1d ago
BIM Coordinator
Vanderweil Engineers 4.4
Boston, MA jobs
If you are looking for an opportunity to break away from your silo to grow your career while being on projects across mission critical data centers, healthcare, science & technology, we are looking for you.
Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors-Science & Technology, Mission Critical, Academic, Healthcare, and Commercial.
As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.
We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as a BIM Coordinator at our Boston, MA headquarters. (Hybrid - Seaport District three-minute walk from South Station)
As a BIM Coordinator, you will be part of a designated team that covers all industry sectors across the company including Mission Critical Data Centers, Healthcare, Science & Technology. While making an impact on BIM improvement projects, you will have the opportunity to be mentored by our BIM Manager.
Expand your skillset and have a voice by working outside the box with the way we approach projects at Vanderweil.
Benefits:
The compensation range is $80 - $100K
Medical, Dental, Vision, matching 401K
Vacation and paid holidays
Mentorship
Wellness program
Responsibilities:
Project model coordination (clash detections) using BIM360/ACC.
Working on a variety of projects across different industries.
Streamline BIM modeling processes.
Research BIM applications and third parties.
Assist BIM Manager with in-house BIM Webinars.
Requirements:
3+ years BIM or VDC background
Bachelor's degree or equivalent experience
BIM 360/ACC (Autodesk Construction Cloud)
Revit knowledge
Our Work Culture:
At Vanderweil Engineers, we recognize the importance of work-life synergy and believe our best work is done when flexibility is offered, and wellness is supported.
Our flexible and hybrid work style allows team members to have the freedom to be innovative and drive results their way. Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.
If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at *******************
We are an equal opportunity employer committed to diversity in the workplace.
$80k-100k yearly 3d ago
Resident Services Coordinator
Fairfield Residential 4.4
Alexandria, VA jobs
Community:
The Bradley
Number of Units:
165
Resident ServicesCoordinator
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
Requirements:
Minimum of one year experience in a customer service, sales, hospitality or retail position.
High school diploma or equivalent required.
Experience using Microsoft Outlook, Word, and Excel.
Skills, Knowledge & Abilities:
Ability to read, write, understand, and communicate in English.
Intermediate knowledge of Microsoft Outlook, Word and Excel.
Strong typing skills.
Superior customer service skills including the ability to manage difficult customers and/or situations.
Professional verbal and written communication skills.
Strong attention to detail, organizational, time-management and problem solving skills.
Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
Ability to work a flexible schedule to include weekends, evenings and holidays.
Essential Duties:
Plans, organizes, promotes, attends and executes resident events for the property.
Develops and maintains positive rapport with residents, neighboring businesses, local vendors, and other industry groups.
Oversees social media sites; monitors and promotes community online reputation.
Actively markets the property, creating and implementing an outreach marketing plan.
Creates and distributes community newsletters.
Receives packages and notifies residents of delivery.
Receives and distributes mail.
Sends resident birthday cards and thank you cards.
Attends to the ongoing customer service needs of each resident throughout their residency.
Contributes ideas to increase property interest and traffic.
Field and successfully satisfy resident complaints with the help of management.
Welcomes new residents, assessing move in experience.
Greets visitors, answers phones, assists prospects and accepts and inputs work orders, as needed.
Accepts rents and provide receipts, as necessary.
Restocks supplies in office, clubhouse and/or business center, as needed.
Coordinates clubhouse rentals.
Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies.
Assists with resident retention through community events.
Participates in company required training by established deadline.
Complies with all Fairfield standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws.
A Valid Driver's License may be required.
Any other duties or responsibilities that may be assigned.
#LI-TRACI
Estimated Rate of Pay:
$22.16 - $24.08
This position is non-exempt; the range above reflects hourly rates.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
$22.2-24.1 hourly 1d ago
Service Coordinator
Vermont Mechanical 2.9
Williston, VT jobs
APPLY HERE This non-exempt, full-time role supports the Service Department and company leadership to ensure smooth operations for the field teams. This role manages department logistics that range from procurement of large equipment, gathering data used to prepare customer quotes, receiving deliveries, and managing the renewal process for the Preventive Maintenance (PM) program with customers. This role will support the full field organization with tracking certifications, licenses, and coordinating training. The ideal candidate will be a good communicator, strong problem-solver, and demonstrates strong organizational skills.
Pay range: $26 to $36/hour based on experience.
Requirements+
Essential Job Functions:
* Utilize Build Ops software to build Preventive Maintenance (PM) agreement renewals following customer contract details and prior PM terms.
* Following standards within the Build Ops software, recommend quotes for additional work and update estimates for customer work as needed.
* Support customer account managers in assembling new quotes and proactively maintain data within Build Ops that supports pricing future work.
* Manage the procurement process for the department including leasing equipment, pricing new HVAC units, seeking vendor quotes, and tracking delivery estimates from manufacturers. This work includes ordering parts from vendors and coordinating parts delivery directly with customers as needed.
* Verify incoming shipments, audit received goods for accuracy, communicate with the correct Technicians about items received, and maintain a clean, organized receiving area.
* On behalf of Vermont Mechanical, work across departments to oversee technical training plans with Managers, follows up on licensing requirements, and communicates directly to the department managers about priority changes.
* Research technical training requirements, source training vendors, and proactively manage a training calendar for internal and external classes. Key technical trainings may include plumbing, propane, natural gas, refrigerant (EPA), allied trades, and medical gas.
* Support HR and Leadership with creating new hire profiles within Department software programs, including Build Ops and Procore's Resource Planning module.
* Utilize Procore to track and manage all upcoming license and certification renewals needed for the field. Manage communications to Managers and, upon request, communicate with field employees to support updating records.
* Organize a quarterly discussion with field managers on upcoming training requirements that are needed to support technical career growth. Support actions from these discussions including a training calendar and list of training vendors. Routinely publish training opportunities to Managers and support the logistics associated with hosting training events.
* Back up others in the department as needed to manage day-to-day operations and answers the company-wide phones when Finance is unavailable.
Qualifications:
* 3+ years of experience as an Administrative Assistant in construction, HVAC, and/or a similar field preferred. High school degree, and/or equivalent education and experience required.
* Excellent communication, customer service, and problem-solving skills with ability to work quickly and accurately under pressure; can handle considerable stress.
* Ability to learn Microsoft Office and computer-systems used by the Service Department.
* Able to be organized, detailed focused, set priorities, multitask, and execute tasks efficiently.
Physical Demands & Work Environment:
* Frequent repetitive motion required (i.e. - use of keyboard) and sitting required.
* The typical work environment is an office setting.
What is listed above is representative of the position's responsibilities, which may change during employment at the company's discretion. Vermont Mechanical prohibits discrimination in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factors. Vermont Mechanical encourages women, minorities, low-income applicants, and people with disabilities to apply.
$26-36 hourly 33d ago
Service Coordinator
John w Danforth Company 3.8
Syracuse, NY jobs
Come join John W. Danforth Company, one of the largest mechanical contractors in the Northeast!
We believe our greatest asset is our people, and we are committed to hiring team members who are passionate about delivering industry-leading experiences to our customers across HVAC, refrigeration, critical environments, custom metal fabrication, energy performance, and specialty mechanical projects.
As a ServiceCoordinator , you will play a key role in supporting our service team and delivering an exceptional customer experience. This role focuses on three main areas:
• Administrative and operational support -scheduling, documentation, customer communication• Inventory and parts management -accurate procurement, tracking, and processing• Servicecoordination -supporting field technicians and acting as dispatch backup to ensure smooth operations
If you are detail-oriented, strong in problem-solving, and thrive in a customer-focused environment, we invite you to consider joining our team!
What We Offer
• A strong investment in your future through employee engagement, team support, career development, and mentoring • A comprehensive benefits package, including:
Medical, dental, disability, and life insurance
401(k) with company match
Competitive PTO, holidays, and additional incentives
What We Ask of You
• Collaborate effectively with the Service Team to streamline operations and enhance service delivery • Deliver an excellent customer experience through clear, professional communication • Keep internal and external stakeholders updated on schedules, challenges, and important information • Manage parts purchasing, tracking, and follow-up to support timely service completion • Coordinate vehicle and tool maintenance, ensuring repairs are scheduled and spare vehicles are available • Support administrative tasks and special projects to maintain efficiency and operational excellence
Experience & Competencies
• Associate's degree in accounting or business preferred • 2-3 years of billing or administrative experience, ideally within a service-related industry • Strong organizational skills and high attention to detail • Proficiency in MS Office (Word, Excel, Outlook); GP experience is a plus • Excellent customer service skills, including strong verbal and written communication • Ability to work collaboratively in a team-oriented environment • Professionalism, integrity, and a positive attitude
Compensation & Benefits
Danforth offers a competitive compensation and benefits package, including medical, dental, vision, life, disability, paid time off, and a 401(k) with company match .The estimated compensation range for this role is $45,000-$55,000 , depending on education, qualifications, experience, and location.
John W. Danforth Company, an EMCOR Company, is an equal opportunity employer committed to a workplace free from discrimination. All qualified applicants will be considered without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.
$45k-55k yearly Auto-Apply 4d ago
Service Coordinator
Providence Housing Authority 3.8
Providence, RI jobs
Purpose: The temporary full-time position will coordinate employment, financial and educational services for Hartford Park residents. The coordinatedservices should enable participating families to increase earned income, reduce or eliminate the need for welfare assistance, make progress toward achieving economic independence and housing self-sufficiency. Conduct resident intake and needs assessment and provide referrals, short-term counseling/crisis intervention and on-going case management.
Essential Tasks of the Position:
Meet the needs of residents by providing general case management to include intake, assessment, and referral to appropriate PHA and/or partner programs in the community.
* Maintain a minimum caseload as determined by Department Director and funding source.
* Meet with Hartford Park residents to assess and identify individual and family needs.
* Develop Individual Service Plan (ISP) to include short- and long-term participant goals; document activity in case management database and maintain data confidentiality.
* Provide residents with information concerning available on-site PHA and/or partner provided programs; assist with enrollment.
* Follow up with Resident regarding program enrollment.
* Refer residents to off-site programs provided by community-based organizations (CBOs), as appropriate, and help residents navigate related systems, as needed.
* Provide systematic follow-up and ongoing case management to verify resident service utilization, monitor resident progress, track achievement of set goals, and ensure customer satisfaction.
* Assisting in emergency service projects for Residents, as assigned.
Coordinate and oversee comprehensive programs and supportive services for residents.
* Know and understand all program resources available in the Resident Services Department and at the PHA.
* Network with local and state agencies and CBOs to identify resources available to Residents.
* Develop and maintain partnerships with CBOs; work with Directorship to establish formal service agreements with CBOs for programs provided on site.
* Market available programs and services to residents.
* Recruit residents for program participation through direct mail, door-to-door outreach, distribution of flyers and newsletters, and informational presentations, as needed.
* Serve as the development level on-site Point of Contact (POC) for partner agencies; oversee partner agency and volunteer staff delivering services, as required, and act as a liaison between PHA residents and local service providers.
* Monitor the delivery of programs by both PHA and partner staff to ensure continuity and quality of services.
Prepare written narrative and/or statistical data reports (monthly, annual, etc.) for submission to Directorship as required for both internal and external reporting, program evaluation and planning purposes
* Document program activities and events (photographs; articles; success stories, etc.) as requested for newsletters and/or other PHA or funders' publications or reports.
* Work effectively with Resident Services Department and other PHA staff to ensure continuous improvement of program services.
* Attend trainings related to professional and/or program development, as required.
* Represent the Resident Services Department on various boards, committees, councils as assigned.
Secondary Tasks of the Position:
* Assist in the preparation of funding applications, resident surveys, and other special projects, as assigned.
* Perform other duties within the job classification, as assigned.
Position Requirements and Qualifications:
Education Level
* Four-year college degree from accredited college/university with emphasis on social work, psychology, health and human services, community organization or related fields, required. Degree requirement may be waived in consideration of equivalent work experience.
Experience in Related Field
* 3-5 years' experience in coordination of programming for low-income individuals and/or families, required.
* Understanding of low income and/or public housing issues, required
* Bi-lingual skills, required; fluency in Spanish to include speaking, reading, and writing, an asset.
Knowledge, skills, abilities, licenses, and certifications
* Knowledge of relevant federal, state, and local resources and agencies.
* Ability to work with diverse populations.
* Excellent interpersonal, verbal, and written communication skills.
* Ability to coordinate outside service contractors.
* Ability to monitor and evaluate diverse programs, staff, and services.
* Ability to function with minimum of direct supervision.
* Working knowledge of social service matters, psychology, sociology, and related fields.
* Working knowledge of programs and social service resources within the community.
* Willingness to network with other agencies and professionals.
* Ability to prepare both narrative and statistical reports.
* Skill in organizing and managing diverse responsibilities simultaneously.
* Valid driver's license (Class O) unrestricted except for corrective lenses, required.
* Ability to maintain confidentiality in all assignments.
$39k-57k yearly est. 34d ago
Service Coordinator
Providence Housing Authority 3.8
Providence, RI jobs
Purpose:
The temporary full-time position will coordinate employment, financial and educational services for Hartford Park residents. The coordinatedservices should enable participating families to increase earned income, reduce or eliminate the need for welfare assistance, make progress toward achieving economic independence and housing self-sufficiency. Conduct resident intake and needs assessment and provide referrals, short-term counseling/crisis intervention and on-going case management.
Essential Tasks of the Position:
Meet the needs of residents by providing general case management to include intake, assessment, and referral to appropriate PHA and/or partner programs in the community.
Maintain a minimum caseload as determined by Department Director and funding source.
Meet with Hartford Park residents to assess and identify individual and family needs.
Develop Individual Service Plan (ISP) to include short- and long-term participant goals; document activity in case management database and maintain data confidentiality.
Provide residents with information concerning available on-site PHA and/or partner provided programs; assist with enrollment.
Follow up with Resident regarding program enrollment.
Refer residents to off-site programs provided by community-based organizations (CBOs), as appropriate, and help residents navigate related systems, as needed.
Provide systematic follow-up and ongoing case management to verify resident service utilization, monitor resident progress, track achievement of set goals, and ensure customer satisfaction.
Assisting in emergency service projects for Residents, as assigned.
Coordinate and oversee comprehensive programs and supportive services for residents.
Know and understand all program resources available in the Resident Services Department and at the PHA.
Network with local and state agencies and CBOs to identify resources available to Residents.
Develop and maintain partnerships with CBOs; work with Directorship to establish formal service agreements with CBOs for programs provided on site.
Market available programs and services to residents.
Recruit residents for program participation through direct mail, door-to-door outreach, distribution of flyers and newsletters, and informational presentations, as needed.
Serve as the development level on-site Point of Contact (POC) for partner agencies; oversee partner agency and volunteer staff delivering services, as required, and act as a liaison between PHA residents and local service providers.
Monitor the delivery of programs by both PHA and partner staff to ensure continuity and quality of services.
Prepare written narrative and/or statistical data reports (monthly, annual, etc.) for submission to Directorship as required for both internal and external reporting, program evaluation and planning purposes
Document program activities and events (photographs; articles; success stories, etc.) as requested for newsletters and/or other PHA or funders' publications or reports.
Work effectively with Resident Services Department and other PHA staff to ensure continuous improvement of program services.
Attend trainings related to professional and/or program development, as required.
Represent the Resident Services Department on various boards, committees, councils as assigned.
Secondary Tasks of the Position:
Assist in the preparation of funding applications, resident surveys, and other special projects, as assigned.
Perform other duties within the job classification, as assigned.
Position Requirements and Qualifications:
Education Level
Four-year college degree from accredited college/university with emphasis on social work, psychology, health and human services, community organization or related fields, required. Degree requirement may be waived in consideration of equivalent work experience.
Experience in Related Field
3-5 years' experience in coordination of programming for low-income individuals and/or families, required.
Understanding of low income and/or public housing issues, required
Bi-lingual skills, required; fluency in Spanish to include speaking, reading, and writing, an asset.
Knowledge, skills, abilities, licenses, and certifications
Knowledge of relevant federal, state, and local resources and agencies.
Ability to work with diverse populations.
Excellent interpersonal, verbal, and written communication skills.
Ability to coordinate outside service contractors.
Ability to monitor and evaluate diverse programs, staff, and services.
Ability to function with minimum of direct supervision.
Working knowledge of social service matters, psychology, sociology, and related fields.
Working knowledge of programs and social service resources within the community.
Willingness to network with other agencies and professionals.
Ability to prepare both narrative and statistical reports.
Skill in organizing and managing diverse responsibilities simultaneously.
Valid driver's license (Class O) unrestricted except for corrective lenses, required.
Ability to maintain confidentiality in all assignments.
$39k-57k yearly est. Auto-Apply 54d ago
Vendor Services Coordinator
Firstservice Corporation 3.9
New York, NY jobs
As an Accounts Payable Vendor Management Agent, you will be responsible for setting up and adjusting the status of all North Region vendors in the accounting systems and our third-party accounts payable invoice system, AvidXchange. You will also monitor vendor compliance qualifications in our third-party vendor compliance system, Vive, to ensure association vendors meet company requirements and minimize risk related to insurance coverage lapses. Additional responsibilities include vendor inquiries, cleanup and maintenance, and running vendor reports for statistical data.
This role reports to the Accounts Payable Supervisor within the AP Shared Services Department.
Your Responsibilities:
Vendor Screening & Setup
* Interface with vendors, managers, and outsourced qualification company to qualify vendors by obtaining W9s, COIs, etc.
* Assist with processing new vendor setups.
* Set up vendors in the accounting system and oversee updates of vendor qualifications in databases and enterprise software.
* Research vendor qualification status for invoices received from non-qualified vendors.
* Notify Community Managers of changes in vendor qualifications (e.g., expiration of certificates, licenses, or insurance carrier status).
* Maintain vendor setups in the accounting system.
1099s
* Prepare and issue 1099 & 1098 tax forms
* Complete B notices.
* Perform year-end vendor cleanup.
Other Duties
* Support internal and external information requests
* Resolve internal and external customer issues with prompt, effective communication.
* Run reports for vendor maintenance and statistics.
* Participate in meetings/work groups to integrate activities, communicate issues, obtain approvals, and resolve problems.
* Maintain regular and punctual attendance for shifts, meetings, and trainings.
* Perform special projects and other related duties as assigned.
Additional Responsibilities:
* Adhere to FirstService Residential Global Service Standards.
* Conduct business with the highest standards of personal, professional, and ethical conduct.
* Follow all safety precautions and company policies.
* Assist with operations as needed to maintain workflow and meet schedules.
Skills & Qualifications:
* High School diploma required; 2-5 years of accounts payable experience preferred.
* Strong computer proficiency and systems knowledge.
* Excellent customer service skills.
* Strong verbal and written communication skills.
* Critical thinking, problem-solving, and decision-making abilities.
* Ability to prioritize, multi-task, and work independently. Highly organized, detail-oriented, and reliable.
* Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Access)
Physical Requirements / Working Environment:
* Sitting at a desk for extended periods.
* Working at a computer throughout the day.
* Ability to lift up to 30 lbs.
* Reasonable accommodations available for individuals with disabilities.
* Hours may include evenings, holidays, and weekends based on business needs.
$22.50-$25.00/hr
Disclaimer:
The above information is intended to describe the general nature and level of work performed. It is not an all-inclusive job description; management reserves the right to assign or reassign duties as needed.
Equal Opportunity Statement:
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status.
Accommodation Statement:
FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.
#LI-MM1
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$22.5-25 hourly 2d ago
Facility Services Coordinator
Firstservice Corporation 3.9
Philadelphia, PA jobs
The Facility ServicesCoordinator at Kennedy House Co-ops will be responsible for assisting the Operations Manager and Resident ServicesCoordinator in the administration of the day-to-day operations of the custodial services for the community association.
Schedule: 10AM-6PM Mon-Fri, with rotation of 1 Sat and 1 Sun in each calendar month
Your Responsiblities:
* Be knowledgeable of all association governing documents, rules and regulations and general legal requirements of a community association
* Provide excellent customer service and maintain open lines of communication with fellow associates and homeowners
* Follow all policies and procedures of the association
* Recommend initial task/frequency structure for all housekeeping staff assignments
* Recommend adjustment to work assignments to ensure efficient allocation of staff resources
* Inspect all amenity spaces, as well as select portions of common areas on a daily basis, review housekeeping staff's daily reports and make ad-hoc adjustments to address immediate deficiencies and other issues as they arise
* Determine the appropriate frequency for periodic cleaning tasks (weekly, monthly, quarterly and annually). Monitor efficacy of periodic cleaning program and make adjustments as needed.
* Monitor housekeeping-related work requests, generate work orders and provide day-to-day direction to housekeeping staff as needed
* Generate maintenance work orders to address conditions observed during the course of daily inspections
* Track key metrics of housekeeping operations and provide monthly report for inclusion in board package
* Assist management staff with establishment and adjustment of housekeeping training and work rules
Skills & Qualifications:
* High school diploma or equivalency required - Bachelor's Degree preferred
* Minimum of 2 years of experience in building maintenance and leadership
* Strong written and verbal communication skills
* Strong time management skills
* Excellent word processing, mathematics, and computer skills required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* Knowledge of methods, materials and equipment regularly used in custodial, maintenance and repair work
* Strong organizational skills
* Strong written and verbal communication skills
* Excellent word processing, mathematic, and computer skills required.
Physical requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
The work environment characteristics are normal conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $24.04 - $26.44 per hour
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$24-26.4 hourly 2d ago
Service Coordinator (56860)
The Hiller Companies 4.3
Florida jobs
The Hiller Companies, LLC has an immediate opening for ServiceCoordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Travel Requirement: This position requires full travel flexibility throughout Florida, with fieldwork conducted entirely in various locations across the state for extended periods of time.
Job Summary: The ServiceCoordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The ServiceCoordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
Alert management of potential problems resulting from customer or field complaints and work to resolve.
Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
Maintain and process inspection documentation as required during the job completion process.
Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
Serve as the point of contact for all 3rd party portals (IROL, etc.)
Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
Ensure work order extensions are requested in customer portals as required.
Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
Complete special projects as required.
Assist with research and updating quotes for existing house customers.
Develop positive and ongoing relationships with customers and team members.
Other duties as required.
Qualifications
What We Are Looking For:
High School Diploma/GED is required.
2+ years' experience in business-to-business customer service experience is required.
Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
Strong record-keeping, analytical skills, time management, and job prioritization skills.
Remarkable organizational skills and attention to detail.
Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
Prior experience with Service Trade or similar program.
Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
$35k-48k yearly est. 7d ago
Service Coordinator (56431)
The Hiller Companies, LLC 4.3
Amesbury Town, MA jobs
The Hiller Companies, LLC has an immediate opening for ServiceCoordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Sign-On Bonus: New hires will receive up to a $2,000 sign-on bonus paid in two installments: the first payment after successfully completing 30 days of employment, and the second payment after completing 90 days. This bonus rewards your commitment and excellent performance during your initial months with our company..
Job Summary: The ServiceCoordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The ServiceCoordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
* Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
* Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
* Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
* Alert management of potential problems resulting from customer or field complaints and work to resolve.
* Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
* Maintain and process inspection documentation as required during the job completion process.
* Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
* Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
* Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
* Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
* Serve as the point of contact for all 3rd party portals (IROL, etc.)
* Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
* Ensure work order extensions are requested in customer portals as required.
* Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
* Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
* Complete special projects as required.
* Assist with research and updating quotes for existing house customers.
* Develop positive and ongoing relationships with customers and team members.
* Other duties as required.
$44k-63k yearly est. 33d ago
Service Coordinator (56431)
The Hiller Companies 4.3
Amesbury Town, MA jobs
The Hiller Companies, LLC has an immediate opening for ServiceCoordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Sign-On Bonus: New hires will receive up to a $2,000 sign-on bonus paid in two installments: the first payment after successfully completing 30 days of employment, and the second payment after completing 90 days. This bonus rewards your commitment and excellent performance during your initial months with our company..
Job Summary: The ServiceCoordinator is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The ServiceCoordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.
Key Responsibilities:
Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.
Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.
Alert management of potential problems resulting from customer or field complaints and work to resolve.
Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.
Maintain and process inspection documentation as required during the job completion process.
Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.
Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations
Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.
Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)
Serve as the point of contact for all 3rd party portals (IROL, etc.)
Send inspection reports to AHJ's and completion of repair notices to 3rd party portals
Ensure work order extensions are requested in customer portals as required.
Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance
Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.
Complete special projects as required.
Assist with research and updating quotes for existing house customers.
Develop positive and ongoing relationships with customers and team members.
Other duties as required.
Qualifications
What We Are Looking For:
High School Diploma/GED is required.
2+ years' experience in business-to-business customer service experience is required.
Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.
Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.
Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.
Strong record-keeping, analytical skills, time management, and job prioritization skills.
Remarkable organizational skills and attention to detail.
Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.
Prior experience with Service Trade or similar program.
Working knowledge of JD Edwards E1 or other ERP system
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
$44k-63k yearly est. 7d ago
Service Coordinator
Cen Cal Fire Systems 4.6
Arbutus, MD jobs
IN A NUTSHELL
Sciens Building Solutions seeks a ServiceCoordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The ServiceCoordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.
WHAT YOU'LL BE DOING (and doing well!)
Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.
Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.
Generate and monitor Service department's internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.
Assist with performing accurate pricing of labor and/or materials as dictated by the contract for that particular customer.
Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.
Track and/or quote deficiencies.
Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.
Dispatch appropriate technician(s) based on skill set required for each site or project.
Generate and maintain schedules on a daily/weekly/monthly intervals. Field trouble calls, PM inspections, vacation schedule, and subcontractor schedule.
Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.
Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.
Material requisition: prepare and process accurate purchase requisitions for purchasing.
Complete service contract cancellation form(s) and submit with back up for processing.
Coordinate customers' service requirements with other appropriate departments, as necessary, to ensure effective customer service.
Provide accurate information to Accounting to ensure one-day billing processing.
WHAT WE LIKE ABOUT YOU
High school diploma or equivalent.
Two to five years of experience in customer service.
Strong organizational skills.
Ability to multi-task and remain calm under pressure.
Possess sound decision-making skills and practical judgment priorities.
Ability to encourage and motivate people with positive attitude.
Interest in helping and working with customers.
Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Professional career development opportunities.
Tuition reimbursement.
Pay Rate: $18 - $30 per hour, depending on experience
$18-30 hourly Auto-Apply 27d ago
Service Coordinator
Titan Mechanical & Plumbing 3.5
Manassas Park, VA jobs
Titan Mechanical is a HVAC and Mechanical multi-family contractor located in Manassas Park, VA. We are currently looking for a ServiceCoordinator in our Service department. We are a small company composed of 40+ employees looking to bring aboard a new Service Manager to our team. We are looking for someone who can take on responsibility and properly guide our Service team.
We are looking for a candidate that has strong clerical skills. Meaning, we are looking for someone who has the ability to keep their work space neat, stay on top of service calls, is good with scheduling, and can coordinate warranty calls.
We provide our people with the training necessary to thrive, so while HVAC experience would be helpful in this role, it is not required. What we are looking for is someone who can pick things up quickly while staying on task and staying organized.
The hours of operation for this position are Monday through Friday, 7am-330pm. Additionally, the servicecoordinator is to route calls on the weekend should emergency service needs arise.
Responsibilities:
Ability to multitask:
Can dispatch service technicians, take tickets and calls, answer customer questions over the phone or through emails, handle invoices and pricing, give guidance to field staff and course correct where necessary, manage hiring for new service techs, ensure service techs operate in safe and up to date vehicles, etc.
Ensure tools and uniforms are clean, well kept, and maintained.
Ensure vehicle & tool stock levels are optimal.
Review reports.
Ensure overall quality and safety processes and procedures are in place and followed.
Answer technical and logistical questions from field personnel team by phone and in person.
Consistently meet with technicians to review, teach, and improve future performance.
Determine which callbacks are a priority for a consultation/feedback.
Submit any required documentation in a timely manner.
Work in a safe manner daily and ensure that all safety measures are always taken.
Must be able to lift 50 pounds from ground to waist.
Proficient with computers and able to learn company software.
Excellent customer service skills.
Ability to self-schedule on occasion and work independently as required.
Requirements:
Ability to process and file paperwork in a timely manner
Can make phone calls communicating important information to service techs
Can make phone calls and speak with the warranty manufacturer for warranty issues
Interested in education in the construction field
Can prioritize - some jobs require more time and attention than others
Preferred Skills:
Proficient in Spanish and English
High school diploma or GED equivalent.
1 - 3 + years work in an office environment scheduling and supervising others
OR 1 - 2 + years residential HVAC experience is preferred but not required
Benefits after first 90 days:
Health/Dental/Vision/Life Insurance
Continuing Education assistance
401k w/company match
2 weeks PTO, front loaded
8 Paid holidays
$37k-54k yearly est. 60d+ ago
Service Coordinator
Titan Mechanical & Plumbing 3.5
Manassas, VA jobs
Job DescriptionSalary: 45k-60k
ServiceCoordinator
Titan Mechanical is a HVAC and Mechanical multi-family contractor located in Manassas Park, VA. We are currently looking for a ServiceCoordinator in our Service department. We are a small company composed of 40+ employees looking to bring aboard a new Service Manager to our team. We are looking for someone who can take on responsibility and properly guide our Service team.
We are looking for a candidate that has strong clerical skills. Meaning, we are looking for someone who has the ability to keep their work space neat, stay on top of service calls, is good with scheduling, and can coordinate warranty calls.
We provide our people with the training necessary to thrive, so while HVAC experience would be helpful in this role, it is not required. What we are looking for is someone who can pick things up quickly while staying on task and staying organized.
The hours of operation for this position are Monday through Friday, 7am-330pm. Additionally, the servicecoordinator is to route calls on the weekend should emergency service needs arise.
Responsibilities:
Ability to multitask:
Can dispatch service technicians, take tickets and calls, answer customer questions over the phone or through emails, handle invoices and pricing, give guidance to field staff and course correct where necessary, manage hiring for new service techs, ensure service techs operate in safe and up to date vehicles, etc.
Ensure tools and uniforms are clean, well kept, and maintained.
Ensure vehicle & tool stock levels are optimal.
Review reports.
Ensure overall quality and safety processes and procedures are in place and followed.
Answer technical and logistical questions from field personnel team by phone and in person.
Consistently meet with technicians to review, teach, and improve future performance.
Determine which callbacks are a priority for a consultation/feedback.
Submit any required documentation in a timely manner.
Work in a safe manner daily and ensure that all safety measures are always taken.
Must be able to lift 50 pounds from ground to waist.
Proficient with computers and able to learn company software.
Excellent customer service skills.
Ability to self-schedule on occasion and work independently as required.
Requirements:
Ability to process and file paperwork in a timely manner
Can make phone calls communicating important information to service techs
Can make phone calls and speak with the warranty manufacturer for warranty issues
Interested in education in the construction field
Can prioritize some jobs require more time and attention than others
Preferred Skills:
Proficient in Spanish and English
High school diploma or GED equivalent.
1 3 + years work in an office environment scheduling and supervising others
OR 1 - 2 + years residential HVAC experience is preferred but not required
Benefits after first 90 days:
Health/Dental/Vision/Life Insurance
Continuing Education assistance
401k w/company match
2 weeks PTO, front loaded
8 Paid holidays
$37k-54k yearly est. 4d ago
Housing Stability Coordinator
Housing Visions Unlimited Inc. 3.5
Syracuse, NY jobs
Housing Visions is growing again and we need great people to join our team! Location would be in Syracuse traveling around assigned portfolio. This is a Full Time benefit eligible position, Monday - Friday 8:30 am - 5:00pm, with occasional night/weekend hours. Pay Range is $25-$28/hr.
Housing Visions offers a generous benefits package :
Health, Dental, and Vision insurance with employer contribution
Health Reimbursement Account - 100% Employer funded with $0 out of pocket for in-network coverage
Flexible and Dependent Care Spending Account
401(k) and Roth
Employer 401(k) & Roth Match after 1 year (up to 5%)
Employer paid Basic Life and AD&D insurance
Supplemental Life available for self, spouse and child(ren)
Employee Assistance Program
Short-term disability
Paid Parental Leave
4 weeks paid time off
1 week of sick pay
12 paid holidays
The Housing Stability Coordinator supports individuals supports individuals enrolled in NYS 1115 Medicaid Waiver programming through Medicaid Managed Care plans. This position focuses on assessing clients' Health-Related Social Needs (HRSN), including housing stabilization, food security, utilities, transportation, and other social determinants of health. The Case Manager provides person-centered case management, service navigation, and advocacy, ensuring all services are trauma-informed, outcomes-driven, and documented for Medicaid reimbursement. The overall goal is to help clients secure and maintain safe, affordable housing and address barriers to health and well-being in alignment with Housing Visions' mission, vision, and values.
$25-28 hourly Auto-Apply 9d ago
Housing Stability Coordinator
Housingvisions 3.5
Niagara Falls, NY jobs
Housing Visions is growing again and we need great people to join our team! Location would be in Western New York traveling around assigned portfolio. This is a Full Time benefit eligible position, Monday - Friday 8:30 am - 5:00pm, with occasional night/weekend hours. Pay Range is $25-$28/hr.
Housing Visions offers a generous benefits package :
Health, Dental, and Vision insurance with employer contribution
Health Reimbursement Account - 100% Employer funded with $0 out of pocket for in-network coverage
Flexible and Dependent Care Spending Account
401(k) and Roth
Employer 401(k) & Roth Match after 1 year (up to 5%)
Employer paid Basic Life and AD&D insurance
Supplemental Life available for self, spouse and child(ren)
Employee Assistance Program
Short-term disability
Paid Parental Leave
4 weeks paid time off
1 week of sick pay
12 paid holidays
The Housing Stability Coordinator supports individuals supports individuals enrolled in NYS 1115 Medicaid Waiver programming through Medicaid Managed Care plans. This position focuses on assessing clients' Health-Related Social Needs (HRSN), including housing stabilization, food security, utilities, transportation, and other social determinants of health. The Case Manager provides person-centered case management, service navigation, and advocacy, ensuring all services are trauma-informed, outcomes-driven, and documented for Medicaid reimbursement. The overall goal is to help clients secure and maintain safe, affordable housing and address barriers to health and well-being in alignment with Housing Visions' mission, vision, and values.
$25-28 hourly Auto-Apply 60d+ ago
In-Unit Service Coordinator
Firstservice Corporation 3.9
Guttenberg, NJ jobs
The IUS Coordinator at The Galaxy Condominiums is responsible for receiving, recording, filing, and distributing, as directed, work-orders to service crews upon resident's requests for service. Responsibilities: * Receive verbal requests from resident/owner for work in units.
* As directed, schedules work-orders according to urgency.
* Maintain IUS work-orders through the buildings work order management system.
* Call or write to a customer to ensure satisfactory performance of service.
* Maintain and file documentation as required.
* Create and print memos, correspondence, reports, and other documents when necessary.
* Perform customer service functions.
* Perform other clerical duties as needed, such as filing, photocopying, and collating.
* Provide appropriate and accurate information to visitors and residents.
* Perform all other generally accepted office/administrative functions as directed by the IUS Manager for the conduct of business operations.
* Provide secretarial support as required and maintain office files as directed.
Skills & Qualifications:
* Strong verbal and written communication skills, with the ability to interact professionally with residents, owners, vendors, and visitors.
* Reliable, proactive, and able to take directions from the IUS Manager while working independently when needed.
* High-school graduate or GED holder.
* Minimum of 2 years' experience in a receptionist, dispatcher, or administrative support role-preferably in a residential, property management, or facilities services environment.
Physical Requirements and Work Environment
* Frequently required to stand, walk, bend, lift, and carry items up to 50 lbs.; occasional climbing of ladders or stairs.
* Must have adequate vision and dexterity for reading labels, handling tools, and using a computer.
* Work is performed in stockrooms, maintenance areas, and occasionally outdoors; may involve exposure to dust, cleaning agents, and varying temperatures.
* Office environment is generally quiet to moderate in noise level.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 - $22.00 / hour
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
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$20-22 hourly 2d ago
Field Services Coordinator
American Crane 4.1
Douglassville, PA jobs
Job Description
NOW HIRING: Field ServicesCoordinator
Join a High-Performing Team Where GRIT Matters!
Are you a master of logistics, a detail-driven organizer, and a collaborative problem solver? American Crane & Equipment Corporation (ACECO) is seeking a Field ServiceCoordinator I to support our Service team by supporting operations, technicians, and logistics. This is your opportunity to play a central role in helping our field teams succeed - while growing your own skills in a company built on quality, integrity, and innovation.
Job Title: Field ServicesCoordinator
Department: Service
Location: 1440 Ben Franklin Hwy - Douglassville, PA 19518
Schedule: Monday - Friday | 8:00 AM - 4:30 PM | Full-time hours in office
Compensation: Competitive hourly wage based on experience and qualifications
Why Join American Crane?
Purpose-Driven Work - Support mission-critical field operations and service delivery.
Collaborative Culture - Be part of a team where your voice, accuracy, and coordination skills matter.
Trusted Manufacturer - For over 50 years, we've been known for quality, safety, and service in crane and hoist manufacturing.
What You'll Do:
Coordinate field service schedules, technician logistics, and daily communication between departments
Prepare and manage service documentation, reports, and customer-facing materials
Process purchase orders, track parts and materials, and manage subcontractor coordination
Arrange travel, lodging, and expense tracking for technicians
Maintain office supplies, support vendor communications, and assist with front desk duties
Collaborate with cross-functional teams (Shipping, Purchasing, Proposals) to support smooth service operations
Deliver a best-in-class customer and visitor experience onsite
What We're Looking For:
Education & Experience
High school diploma or equivalent required; Associate degree in Business or Supply Chain a plus
2-4 years of experience in servicecoordination, admin support, or operations
Industrial/manufacturing industry background preferred
Skills & Knowledge
Strong organizational skills and attention to detail
Proficiency in Microsoft Office (Excel, Word, Outlook)
Experience with ERP systems, service scheduling software, or expense tracking tools is a plus
Excellent written and verbal communication
Able to manage multiple priorities in a fast-paced environment
Key Attributes:
Organized & Detail-Oriented - You thrive on creating structure, managing documentation, and ensuring nothing falls through the cracks.
Accountable & Self-Starting - You take initiative, own your work, and follow through with consistency.
Collaborative Communicator - You work effectively across departments and keep everyone informed and aligned.
Calm Under Pressure - You handle shifting priorities and urgent requests without losing focus.
Customer-Focused - You create positive experiences for internal and external customers through reliable, respectful service.
Work Environment:
This position operates in an office environment with occasional collaboration across departments.
READY TO APPLY?
Submit your application online at Recruitment (adp.com).
For more information, contact us at *************************.
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
About American Crane & Equipment Corporation:
American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes.
At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development.
Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers.
Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers.
What's In It For You?
Competitive salary based on experience, skills, education, market data, etc
Comprehensive medical, vision, dental, and life insurance available day one (no wait!)
Wellness plan
Tuition reimbursement
Generous paid time off (unused PTO hours will roll over each year)
401K retirement plan
10 paid company holidays
Overtime opportunities & more!
When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement.
How to Apply:
Submit your application online at Recruitment (adp.com).
For more information, contact us at *************************.
All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.
American Crane & Equipment Corporation is an Equal Opportunity Employer.
The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.
This position requires:
Valid proof of identity and authorization to work in the U.S. (Form I-9).
Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law.
Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73).
The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
Full-time
On-site | In-office hours
Monday through Friday
8:00am-4:30pm