Senior Business Analyst jobs at Eversource Energy

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. Please note: Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position. Monitor, maintain and report on budgets, contracts, and other financial issues for Eversource Transmission projects in the Eversource Transmission Project Management Organization. Responsible for obtaining, providing, and implementing information and recommendations to meet project goals and positively influence project direction. Perform cost forecasting, monitoring and control activities including the preparation of cost performance and productivity reports, analysis of supporting data, variance reporting and special studies. Work with project estimates and cash flow/budgets to monitor and communicate status and completion costs for projects and individual contractors. Evaluate and report the cost impact of scope changes and/or productivity changes and recommend corrective actions, as necessary. Understand and apply project management theories and methodologies and utilize a variety of related project control tools. Essential Functions: Works with project estimates and cash flow/budgets to monitor and communicate status, variances, trends and completion costs for projects and individual contractors. Reports corrective action, as necessary. Assists in the review of bid specifications, change orders, invoices and performance for vendors, contractors, and material contracts. Evaluates and reports the cost impact of scope changes and/or productivity changes. Coordinates the preparation of project work orders or purchase orders as required. Provides cost engineering liaison and interface for projects with financial and tax departments, Plant and General Accounting and Eversource Purchasing and Stores. Evaluates and reports the cost impact of scope changes and/or productivity changes. Compares and evaluates cost of similar projects with other utilities to provide an analysis of Eversource performance compared with other utilities (benchmarking). Provides actual man-hour, quantity, and productivity input to Planning and Scheduling to assist in identifying project forecasted activity durations. Establishes and maintains a Project Cost Commitment Program which monitors actual vs. estimated cost of purchase orders. Qualifications: Technical Knowledge/Skill: Competency in Eversource's accounting methods and budgeting process and systems including UVLs and Microsoft software, especially Excel, is desirable. Possess strong analytical skills for evaluation of estimates, budgets, cash flows, plans and schedules to effectively control cost. Sound knowledge of cost and schedule specification requirements, contracts adminis tration techniques, types of contracts and contract applicability. Ability to efficiently interface with, communicate and coordinate activities with Eversource management, project management and support personnel. Ability to prepare clear and concise reports using written, oral or graphical means. Familiarity with the "Project Management Institute's Body of Knowledge" is highly desirable. Education: Baccalaureate degree or the equivalent is required. Degree in finance strongly preferred. Experience : Minimum of five (5) years of experience in cost is required. Licenses & Certifications: N/A Working Conditions: Must be available to work emergency restoration assignment as required. Must be available to travel between MA/CT/NH as necessary. #corpajd #LI-KO1 Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits: Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $112,360.00-$124,840.00 Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement: Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor

Help design the grid of the future. ISO New England's System Operations Readiness team is seeking an enthusiastic candidate who can help ensure the reliable operation of the Bulk Electric System through efficient administration of the Wholesale Markets. The System Operations Readiness team provides support to the Control Room, Forecast & Scheduling Office, Outage Coordination, and Engineering groups by designing, testing, and analyzing the software and processes needed to operate the resources of the future. This includes the integration of distributed energy resources, energy storage, and a high penetration of renewable resources. Join us and be part of the exciting challenges facing the electric sector today and in the years ahead. What we offer you: Hybrid work environment (2 days/week onsite) Relocation Competitive compensation with a base salary + performance bonus Robust benefits package, including: Enhanced 401(k) and financial planning support Tuition reimbursement and professional development Wellness programs, including an onsite gym Free coffee at our onsite café Flexible work hours Employee Business Networks A stable, mission-driven workplace where your impact truly matters How you will make an Impact Collaborate with IT, Project Management, Market Development, and System Operations to design and implement multi-year projects that impact the groups listed above. Develop clear, concise business requirements for existing and new software. Perform thorough testing and review proposed changes to departmental software and processes while identifying and mitigating gaps. Review existing software and processes used by the Control Room, Forecast Office, Outage Coordination, and Engineering groups to identify areas for improvement. Assist with the development of internal and external training materials related to major projects or derived from completed analytical findings. Support the ongoing refinement and revision of Operating Procedures and associated documentation based on changes to processes, tools, and software. What we are looking for Bachelor's degree in Business, Engineering, Technical Communication or a related field Strong writing skills with an interest in technical documentation Ability to learn complex systems and quickly understand new software and tools Strong Interpersonal and communication skills Ability to work effectively in a collaborative, team-oriented environment Familiarity with or coursework involving Confluence, Jira, or process documentation Strong analytical mindset with the willingness to ask questions and seek clarity Self-starter who is comfortable learning through mentorship, hands-on projects, and exposure to subject-matter experts Desired but Not Required Basic knowledge of ISO New England System Operations Exposure to or interest in the energy sector, utilities, or system operations Experience involving documentation, requirement writing, or system analysis Coursework or training in technical writing, structured writing, or information design This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.). The expected salary range for this position is $72,000 - $115,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks. #LI-HYBRID

Role: Functional Data Domain Lead - Investments The Functional Data Domain Lead - Investments will be responsible for driving the design, integration, and governance of investment data across the enterprise. This role will serve as the primary liaison between the Investment, Technology, and Data Engineering teams to ensure data integrity, accessibility, and alignment with strategic investment objectives. Key Responsibilities: * Strong understanding of Investment data management and reporting processes * Partner with Investment teams to understand their technology needs and challenges related to Investment data, analytics, and portfolio management * Collaborate with IT team and architects to design, develop and implement technology solutions aligned with investment strategies * Oversee the integration of investment data from various sources into a central platform for efficient analysis and reporting * Stay up to date on emerging technologies relevant to Insurance Investments like machine learning, AI, cloud computing. * Participate in the development of a technology roadmap to support future investment needs and growth * Communicate project progress and status updates to stakeholders effectively * Identify and manage project risks, develop mitigation plans and ensure project success * Demonstrate excellent communication, presentation and interpersonal skills * Possess strong analytical and problem-solving abilities to navigate complex financial situations * Possess Hands-on experience with querying and analyzing data using SQL (or similar languages) * Ability to manage multiple priorities and deadlines effectively * Excellent communication and stakeholder management skills * Having min 12+ years of relevant professional experience in investment data management Preferred Qualifications * Strong background in statistical analysis, machine learning, and data visualization * Experience with data warehouse and business intelligence initiatives

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position. The IT Senior Analyst, Firewall Operations is responsible for supporting the day-to-day operations, monitoring, and maintenance of Eversource's network firewalls. This role works closely with internal teams and third-party vendors to ensure firewall performance, security, and compliance. The position is ideal for a technically skilled professional with a strong foundation in firewall technologies and a desire to grow into a leadership role. Essential Functions: Monitor and maintain firewall systems to ensure optimal performance and security. Assist in implementing firewall changes and configurations in accordance with established policies. Troubleshoot and resolve firewall-related connectivity issues in collaboration with IT teams and end users. Support the review and documentation of firewall rules and policies. Participate in incident response and root cause analysis for firewall-related events. Contribute to process improvements and automation initiatives. Maintain awareness of emerging threats and technologies in the firewall and network security space. Create and maintain technical documentation, including architecture diagrams, technical designs, and standard operating procedures (SOPs). Review and validate security related Change Control requests. Provide off-hours support for operational issues as needed. Technical Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skill: Working knowledge of firewall technologies (Palo Alto, Checkpoint preferred). Familiarity with security protocols such as TCP/IP, IPSec, NAT, and ACLs. Understanding of VPNs and basic network security principles. Exposure to DDoS protection technologies (e.g., Arbor, Akamai) is a plus. Experience with firewall monitoring and policy management tools (e.g., Algosec, SolarWinds) is desirable. Strong analytical and troubleshooting skills. Effective communication and documentation abilities. Education: Bachelor's degree in Information Systems, Computer Science, or a related technical field, or equivalent experience. Experience : Minimum of five (5) years of experience in firewall operations, network security, or a related IT infrastructure role. Licenses & Certifications: Security or Networking certifications are a plus. Working Conditions: Must be available to work emergency restoration assignment as required. Must be available to travel between MA/CT/NH as necessary. #LI-KS1 #corpajd Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits: Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $117,470.00-$130,520.00 Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement: Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor

Role: Functional Data Domain Lead - Finance & Accounting The Functional Data Domain Lead - Finance & Accounting will be responsible for defining, governing, and advancing the Finance and Accounting data domain. This role will partner closely with Finance, Accounting, Actuarial, and Technology teams to ensure financial and operational data is accurate, consistent, and readily available for reporting, forecasting, and decision support. Key Responsibilities * Lead the design, integration, and governance of Finance and Accounting data across systems to ensure accuracy, consistency, and compliance with corporate and regulatory requirements. * Partner with Finance and Accounting stakeholders to understand their data needs, challenges, and strategic objectives related to financial reporting, planning, and analysis. * Collaborate with IT, Data Engineering, and Architecture teams to design and implement scalable, automated, and auditable data solutions aligned with business and compliance standards. * Oversee data flows between core financial systems (e.g., general ledger, sub-ledgers, consolidation, and reporting systems) and the enterprise data platform. * Support the development of a Finance data roadmap to enable enhanced analytics, automation, and integration with enterprise performance management tools. * Partner with FP&A and Accounting teams to ensure consistent financial reporting and data alignment across actuals, budgets, forecasts, and management reporting. * Stay current on emerging technologies, tools, and best practices in financial data management, reporting automation, and analytics. * Provide clear communication and transparency to stakeholders on project progress, risks, dependencies, and upcoming deliverables. * Apply strong analytical and problem-solving skills to interpret complex financial data, identify anomalies, and drive data-driven decision-making. * Manage multiple priorities and deadlines effectively in a fast-paced, dynamic environment. * Demonstrate hands-on experience with querying and analyzing data using SQL (or equivalent query languages) * Minimum of 12+ years of relevant professional experience in Finance, Accounting, or data-related functions within the financial services or insurance industry. Preferred Qualifications * Deep understanding of accounting principles (GAAP, STAT, IFRS) and financial reporting processes. * Experience with general ledger systems, consolidation tools, and reporting platforms * Familiarity with financial planning and analysis (FP&A) processes, including forecasting and variance analysis. * Experience in data warehousing, business intelligence, and financial data governance initiatives.

Eversource will not offer immigration\-related sponsorship for this position\. Applicants who require immigration sponsorship-either now or in the future-should not apply\. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation \(e\.g\., H\-1B, OPT, STEM OPT, CPT, TN, J\-1, O\-1, etc\.\)\. _Eversource supports work\-life balance by offering hybrid schedules for certain roles\. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics\. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs\. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance\. All applicants must be able to work up to five days in the office if needed \(for example: emergencies, training, or other business needs\) or should the policy change_ Support day\-to\-day operations of Eversource self\-service products, eversource\.com, mobile app, outage map, and alerts\. Partner with third party agencies and internal IT to resolve issues and continually improve customer user experience and site functionality\. This role is in Digital Strategy Operations and Production Support within the Customer Service organization and will work closely with the IT teams and call centers\. Together, the Digital teams build, deploy and support customer facing applications to deliver value, increase engagement and improve customer satisfaction\. **Essential Functions:** + Serves as subject matter expert \(SME\) and customer service contact for technical issues and project deliverables + Troubleshoot web issues and resolve concerns in collaborative manner with stakeholders and vendors + Manage tickets from the Digital Operations Incident and Request Queue + Work independently to research, manage, and resolve incidents and defects + Manage several high priority tasks at one time + Leverage business and technology process understanding to: respond to customer/regulator questions and complaints, educate stakeholders, respond to season\-related issues, and perform storm\-based functions + Respond to regulatory and law enforcement agency requests in a timely and accurate manner + Participate in business testing teams to ensure successful user acceptance testing + Support and perform business checkout for various projects and incident fixes deployed to the production environment + Assist with developing best practices around quality assurance and process management + Collaborate with others for solutions and/or recommendations for issues through the use of analytics, and customer feedback\. + Provide training support for various departments on customer\-facing web technologies + Support others in Digital Strategy **Qualifications:** _Technical Knowledge/Skill:_ + Requires a strong focus on serving customers in the utility industry as well as an understanding of the self service tools and testing processes\. Self\-motivated, efficient problem solver with high attention to detail\. Requires process documentation, and presentation skills as well as ability to use common PC desktop applications\. _Education:_ + Bachelor's degree preferred, Business Management or Technology focus a plus or equivalent experience _Experience_ : + Five \(5\) plus years in a Customer Service environment + Experience understanding and explaining, verbally and in writing, complex customer account scenarios to stakeholders and customers + Experience investigating and resolving executive customer and regulatory complaints + Experience researching and identifying customer issues with self service products + Successfully collaborates with cross\-functional groups to provide subject matter expertise to identify or resolve issues + Able to prioritize and manage multiple tasks simultaneously with minimal supervision + Strong understanding of business processes + Supported improvements in processed and best practices + Successfully worked with cross functional department + Experience with testing customer facing web platforms· + Ability to work outside of typical business hours, as needed **Competencies:** Build trusting relationships Manage and develop people Foster teamwork and cross\-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability **Compensation and Benefits:** Eversource offers a competitive total rewards program\.Check out our careers site for an overview of our benefits programs\. Salary is commensurate with your experience\. This position is eligible for a potential incentive\.The annual salary range for this position is: $105,290\.00\-$116,990\.00 **Worker Type:** Regular **Number of Openings:** 1 **Emergency Response:** Responding to emergency situations to meet customers' needs is part of every employee's role\. If employed, you will be given an Emergency Restoration assignment\. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location\. **EEO Statement** : Eversource Energy is an Equal Opportunity and Affirmative Action Employer\. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status\. VEVRRA Federal Contractor

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change. Please note: Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position. Highly motivated Engineering Applications Analyst will provide Engineering Design Applications support to Substation and P&C Engineering Organizations. The support includes maintenance of existing custom solutions or creation of new to increase the efficiency and effectiveness of Eversource Substation Design Engineering activities, ensuring that the Eversource transmission and distribution systems are designed to high quality standards. Individual will work as a member of the Substation Compliance team, to improve Substation Design Application management and support. Duties include working collaboratively with subject matter experts from Information Technology (IT) and other Eversource organizations to specify and implement technology improvements pertaining to future Engineering Design tools and applications. Essential Functions: Working knowledge of Autodesk Products and Autodesk's Application Programming Interfaces (API) and Software Development Kits (SDKs) Produce routines and add-ins as needed, that work with Autodesk software properties and parameters Work collaboratively with internal teams to build and support AutoLISP scripts and VBA macros utilized by Engineering Analyze engineering processes for opportunities to develop custom automation tools, menus and routines for Autodesk Products using VBA, AutoLISP, or .NET Consolidate and distribute Eversource Engineering Contractor Deployment Packages (scripts/tools/manuals) Be the point of contact for Vendor CAD tool installation/setup and support Troubleshoot SQL server and Document of Record application errors and escalate issues to Eversource IT when the business side lacks the entitlements to perform changes Validate CIP requirements for all custom tools used by Eversource Engineering Support internal Engineering initiatives (e.g., Substation QR Code, 3D Intelligent Design) Formulate training material for custom Autodesk applications, scripts, and standards Add, maintain, reorganize and improve CAD Drafting Standards; fonts, font sizes, dimension controls, 2D/3D symbols, standard drawing layers and usage Configure Text and Dimension setting to support common scales used to construct physical dimensioned drawings Collaborate with IT and explore opportunities for engineering applications to customize and support various CAD platforms (e.g., EPLAN, Primtech, Autodesk Revit, Autodesk Inventor, Autodesk Civil 3D, and Autodesk AutoCAD) Establish system variables that direct the commands to standard locations or folders Coordinate and work with corporate IT to ensure application upgrades and patches do not interfere with Engineering project work (i.e., Loss of access to Engineering deliverables and CAD files). Work with Eversource IT to develop and deploy of Engineering add-on applications for using Microsoft's .NET framework per the defined process by Eversource IT Troubleshoot and enhance Engineering reports (e.g., Excel & Power BI) Knowledge of the Utility Industry and project workflow environment preferred Familiarity with Document of Record and Product Lifecycle Management Systems (e.g., Synergis Adept, Autodesk Vault, Autodesk Construction Cloud, Autodesk Fusion 360, Siemens Teamcenter, Dassault Systems, PTC, Oracle Agile, Aras) Evolve our standard title blocks to work across multiple regions along with legacy title blocks and link directly to our drawing management system Work with corporate IT on hardware selection, integration, testing and automation for batch plot configurations Understanding of Agile Application Development or another Software Development Lifecycle process Optimize existing software and related processes for performance and efficiency. Work includes data manipulation, reporting, technical writing, application development, software implementation, software support and training. Support multiple corporate locations in CT/WMA, EMA and NH Technical Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skill: Demonstrated analytical, problem-solving, statistical, and mathematical skills. Strong communication and interpersonal skills. Well-developed communication skills, (e.g., the ability to listen, write clearly, ability to discuss ideas and be persuasive). Ability to work effectively with colleagues internal and external to Eversource. Demonstrated proficiency with Microsoft Excel spreadsheets, charts, and building functions required. Familiarity with Microsoft Power BI, Access, Word, and Power Point, preferred. Education: Bachelor's degree in Computer Science, Information Technology or related field; or equivalent related work experience Experience: Minimum of five (5) years of experience Experience in leading engineering initiatives, procedure/process development, and establishing compliance requirements on internal and external stakeholders. Ability to independently develop, present and execute new initiatives with minimal supervision. Licenses & Certifications: None. Working Conditions: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. Travel to office locations in eastern and western MA, and occasionally to CT and NH, will be required. Must be available to work emergency storm assignment as required. Work is performed primarily in an office environment and requires standing, sitting, walking, climbing stairs, writing, typing, speaking, and presenting to individuals and groups. Work involves extensive use of a computer and significant interaction with individual at all levels of the organization and groups from many different business areas. Problem Solving & Complexity: Work includes calculating, comparing, technical writing, editing, planning, evaluating, interpreting, organizing, consulting, analyzing, designing, documenting, specifying, coordinating, implementing and presenting. This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results. #LI-SA1#LI-Hybrid#engajd Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Compensation and Benefits: Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $104,450.00-$116,050.00 Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. EEO Statement: Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor