Join Our Team at ABCD
Make a Difference Where It Matters Most
ABCD is a mission-driven organization committed to strengthening communities, supporting families, and creating pathways to stability and opportunity. Every day, our staff work alongside individuals and neighborhoods to deliver services that are compassionate, practical, and impactful.
If you're looking for meaningful work where your skills truly matter, and where people, not profits, come first, we'd love to meet you.
Why Work at ABCD?
At ABCD, we believe our people are our greatest asset. We offer:
Purpose-driven work that directly impacts the communities we serve
A collaborative, supportive workplace culture
Competitive pay and comprehensive benefits
Opportunities for professional growth and career advancement
Work locations across the communities we serve
A strong commitment to equity, inclusion, and respect
Who We're Looking For
We're seeking individuals who are:
Passionate about helping others and strengthening communities
Reliable, adaptable, and team-oriented
Respectful of diverse backgrounds and lived experiences
Motivated to learn and grow in a mission-based environment
Experience in human services, education, healthcare, administration, or community-based work is a plus-but we also value transferable skills and a genuine commitment to our mission.
Our Impact
ABCD serves diverse populations across multiple locations, providing programs and services that support economic stability, health, education, and overall well-being. Our staff reflect the communities we serve, and we welcome applicants from all backgrounds.
Ready to Make a Difference?
If you want a career where your work has real purpose and lasting impact, apply today and become part of a team that's changing lives-one community at a time.
Job Summary: We are seeking a responsible and caring Part Time After Care Facilitator to supervise and engage children in a safe, structured, and fun environment. This role supports children's social, emotional, and recreational needs while maintaining a positive and secure setting.
Key Responsibilities:
Supervise children during after-school hours
Plan and assist with age-appropriate activities
Ensure children's safety at all times
Maintain a clean and organized environment
Follow established policies, procedures, and safety guidelines
Communicate respectfully with children, staff, and families
Qualifications:
High school diploma or equivalent preferred
Experience working with children preferred
CPR/First Aid certification or willingness to obtain
Dependable, patient, and positive attitude
Ability to actively engage with children
ABCD is an equal opportunity employer.
$40k-60k yearly est. Auto-Apply 20d ago
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Entry Level Customer Training Specialist - Traveling
Reynolds and Reynolds Company 4.3
Facilitator job in Rochester, NY
":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time.
You will travel both individually and with a team installing and converting our software for customers.
This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership.
Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.
","job_category":"Customer Service","job_state":"NY","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2026-01-22","zip":"14602","position_type":"Full-Time","salary_max":"52,000.
00","salary_min":"50,000.
00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor.
Classroom instruction includes product training as well as automotive dealership operations.
You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation.
In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis.
","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$85k-108k yearly est. 4d ago
FT Hannaford To Go Facilitator
Ahold Delhaize
Facilitator job in Rochester, NY
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
FT Hannaford To Go Facilitator
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
$38k-63k yearly est. 37d ago
Fine Wine Account Development Specialist
Empire Merchants North 4.5
Facilitator job in Rochester, NY
Job Description
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a Fine Wine Account Development Specialist to join our team in the Greater Rochester area, covering the following counties: Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, and Wyoming.
If you are a seasoned wine professional with a true passion for wine, enology, and relationship development, we invite you to apply. This role is ideal for someone who thrives in building strong partnerships, curating fine wine selections, and driving growth within a dynamic and respected portfolio. WSET L2 a plus!
Responsible for maximizing the sales and marketing of supplier brands to a targeted off-premise and on-premise account base through effective planning, selling, merchandising and communication that permits achievement of company and supplier objectives.
ESSENTIAL POSITION RESULTS
• Determines specific needs of individual off-premise and on-premise accounts by analyzing account data and surveying for opportunities.
• Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling new products, distribution, display or feature opportunities, drink and/or wine lists and promotions.
• Obtains appropriate distribution of supplier brands throughout the targeted off-premise or on-premise account base by presenting and selling based on the brands' features and benefits.
• Maintains key accounts, by effectively communicating marketing plans, maintaining relationships with influencers presenting new products and conducting business reviews as prescribed by management.
• Understands company pricing and product programming information monthly by reviewing and maintaining accurate and up to date records.
• Understands competitive pricing and product programming by reviewing pricing schedules and surveying accounts.
• Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate.
• Educates account staff on priority brands by administering instructional staff training seminars. Also educate EMN Sales Representatives through work withs and or monthly meetings.
• Upon obtaining WSET Level 3 certification, may assist in delivering WSET Level 2 training.
• Maintains professional relationships with all suppliers by participating in effective supplier work-with sales calls.
• Contributes to team effort by accomplishing related results as needed.
• Supports sales representatives as a training and information resource by presenting and sharing account trends and brand knowledge.
• Produces wine, and cocktail lists by working with BRANDMUSCLE.
• Facilitates accounts visits, dinners for dignitaries and supplier representatives by scheduling and preparing accounts to meet the expectations of suppliers and management.
• Completes all necessary training programs by attending, participating, and passing all required tests as defined by management.
• Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintains a safe and clean working environment by complying with procedures, rules and regulations.
SUPERVISORY RESPONSIBILITIES
None
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
Salary Range: $65,000 - $85,000 year / annual bonus potential / mileage reimbursement
Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more.
The company will evaluate a specific candidate's education, skills, and experience when making an offer.
QUALIFICATIONS
Education, Certifications and/or licenses:
- High School diploma or equivalent required.
- Bachelor's degree in related field and/or equivalent training and work experience preferred.
- Ability to hold a Solicitor's Permit required.
- Must have a valid driver's license and be able to operate a motor vehicle.
- Must have flexible working hours (including some evenings)
Experience:
- A minimum of two years in sales or industry related experience is required.
Knowledge/Skills:
- A sound understanding of wine and spirits is required. WSET L2 a plus!
- Strong computer, customer service and interpersonal skills required.
- Results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion.
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
- Proficient PC Skills using MS Office and other various computer programs including presentation software.
- Familiarity with assigned territory is a plus.
- Highly Motivated.
- Preplanner.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.
Know Your Rights
$65k-85k yearly 30d ago
Training Coordinator
International Paper 4.5
Facilitator job in Rochester, NY
Training Coordinator
Pay Rate:
$68,300 - $91,100 (USCORE)
Category/Shift:
Salaried Full-Time
Physical Location:
200 Boxart Street
Rochester, NY 14612
The Job You Will Perform:
Accountable for the planning, delivery, evaluation & administration of training programs to include new employee orientation, on-the-job, skill development, compliance, safety, regulatory, corporate and other training as needed.
Enhances current training programs to align with established plant goals for safety, quality, and production
Coordinates with management team to identify training needs and activities.
Ensures job training qualification and certification processes are followed.
Tracks training events, keeps accurate training records and provides reports on training progress and completion to leadership.
Ensures required training documentation is maintained.
May provide instruction or support at other facilities as requested.
Communicates effectively with all levels across the plant
Other duties as assigned
The Skills You Will Bring:
Bachelor of Science Degree in Education, Human Resources, or Organizational Development or other related degree or experience equivalent preferred.
2 - 5 years previous work experience in a manufacturing environment or corrugated industry preferred.
Demonstrated strong communication skills in oral and written communications and developing presentations. Experience delivering training sessions preferred.
Proficient in computer applications (including MS Office - Word, Excel, Power Point, etc.)
Understands meeting facilitation principles, adult learning theory and techniques and best practices for creating / delivering effective training
Understands manufacturing operations, processes, job positions/structure preferred.
Experience compiling and publishing training metrics
Demonstrated attention to detail, organization and time-management skills
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
The Career You Will Build:
Sales and Leadership training, promotional opportunities within a global company
The Impact You Will Make:
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
The Company You Will Join:
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
reasonable.accommodations@ipaper.com
or **************.
$68.3k-91.1k yearly Auto-Apply 3d ago
Trainer - Operations
Paylocity 4.3
Facilitator job in Rochester, NY
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career!
There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The role is responsible for providing training to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge & Application
* Deliver advanced training through in person, virtual, and blended training to meet the various needs of the Inside Sales, Client Training or Implementation teams. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support.
* Mentor and coach learners/employees through shadow sessions and 1:1 training.
* Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met.
* Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned.
* Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments.
* Manage the structure and organization of training material in various knowledge management systems.
* Act as a peer-mentor to new team members.
* Serve as a Brand Ambassador for Paylocity's culture and values.
Complexity & Problem Solving
* Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner.
* Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations.
* Conduct needs analysis and develop training material to be utilized at the team level.
Discretion & Impact
* Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up, including all feedback and developed course of action following all 1:1 and coaching sessions with employees.
* Collect and share feedback from trainees for the purposes of self-development and program enhancements.
* Participate in cross-departmental training initiatives.
Collaboration & Interaction
* Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements.
* Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity's services, processes, and products.
* Actively participate in cross-departmental training initiatives.
Management and Supervision
* Manage all aspects of classroom preparation, including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed.
* Maintain scores in the top 20% of your peers on Surveys and LSOs.
Education and Experience
* 3+ yearsof training experience required.
* Knowledge of/experience in applying learning theories and principles, including adult learning theory.
* Strong interpersonal skills to be able to communicate effectively to a multitude of personalities.
* Ability to plan, lead, organize and manage multiple projects.
* Professional written and verbal communication skills.
* Attention to detail, analytical and critical thinking skills.
* Experience with blended (ILT/VILT) learning approach preferred.
* Proficiency with Microsoft Outlook and Office Suite - Word, PowerPoint, Excel.
* Prior customer service experience, sales experience preferred.
* Prior payroll experience preferred.
* Team lead experience preferred.
* Bachelor's degree or equivalent experience required.
Physical requirements
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $48,400 - $63,984/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
$48.4k-64k yearly 21d ago
OFF SEASONAL ROPES COURSE FACILITATOR - Facilitator in Training
Girl Scouts of Western New York Inc.
Facilitator job in Fairport, NY
Job Description
PURPOSE: To assist in the implementing of safe and effective usage of the ropes course elements and equipment.
ACCOUNTABLE TO: Ropes Course Coordinator /Director of Outdoor Program
PRINCIPAL JOB RESPONSIBILITIES:
Follow GSUSA, ACCT, ACA and NYSDOH standards and regulations.
Assist/Teach games, initiative and introductory activities to participants.
Assist/Teach participants about each element, including proper use and safety procedures.
Assist in developing and implementing a progression of activities for participants who have registered for ropes course programs.
Provide participants with attainable challenges on the ropes course.
Reports any accidents promptly to the Challenge Course Coordinator.
Ensures the proper use and care of all equipment, including recording in ropes log book.
Lead by example & emphasize safety.
Assist the Lead Facilitator in conducting inspections of equipment for safety, cleanliness and good repair prior to use.
Attend, participate in and successfully demonstrate required skills during the ropes course facilitator trainings/refreshers in at least one refresher per year.
Assist in maintaining records of equipment in the Ropes Course Equipment Log.
Complete required evaluations, time sheets & other required paperwork after each program and submit to the Challenge Course Coordinator.
Participate in the evaluation process for all facilitators to advance to next level.
JOB QUALIFICATIONS/REQUIREMENTS:
Willingness to abide by the policies and practices of the Girl Scouts of Western New York, Inc.
Demonstrate mastery of skills listed on the appropriate level of • evaluation/assessment.
Demonstrated the ability to guide/supervise children.
Current certification in First Aid and CPR or RTE or individual is willing to complete certification course during designated training day.
Good health and stamina necessary to work as an off-seasonal ropes course facilitator.
The acceptance of working weekends.
Work towards 60 program hours to reach the necessary hours for advancement to the next level of facilitator.
Minimum age: 16 years old.
ESSENTIAL FUNCTIONS:
Lift 35 pounds.
Possess strength and endurance required to maintain constant supervision
Demonstrate sensitivity to the needs of the participants.
Demonstrate enthusiasm, sense of humor, patience self-control and ability to adapt well to changing situations.
Participate in structured and unstructured activities.
Accept and follow directions both in verbal and written form.
Provide excellent customer service to other facilitators and participants.
$49k-77k yearly est. 20d ago
Trainer
Ttec 4.4
Facilitator job in Greece, NY
TrainerYour potential has a place here with TTEC's award-winning employment experience. As a Learning and Development Trainer working on site in Athens, you'll be a part of bringing humanity to business. #experience TTECWhat You'll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.
You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
You'll report to the L&D Manager.
We're looking for a Trainer to welcome and excite new hires as they start their new careers.
During a Typical Day, You'll· Inspire and motivate learners to reach for amazing· Mentor and coach new hires within client training goals and time frames· Bring your interest in helping others to start their career journeys successfully· Deliver high quality client product training What You Bring to the Role· High school diploma or equivalent· 6 months or more in training and adult learning or call center experience· Team building and nurturing an inclusive learning environment· Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks· Computer experience What You Can Expect · Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes.
.
.
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit *******************
ttec.
com/ for more information.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Primary Location: Greece
$42k-53k yearly est. Auto-Apply 10h ago
Program Training Associate
Center for 4.1
Facilitator job in Rochester, NY
Open to Applicants in Buffalo, Albany or Rochester
In-person. Comfortable traveling between Albany, Rochester, and Buffalo with the ability to travel to the other 2 sites once per month (CEO will cover all travel-related expenses under the grant).
Anticipated deadline to submit application: January 26, 2026 by 5:00pm EST. Position may close early if application limit is met. Apply promptly for full consideration.
The Opportunity
The Training Associate ensures the effective delivery of services for Upstate Union Pathways (UUP) which supports the re-entry community with the training and mentoring needed to obtain and advance in union careers with industry partners. This position administers the program and serves its participants in our Albany, Rochester, and Buffalo sites. As such, you must be comfortable with travel and have the ability to travel to the additional 2 sites once per month (CEO covers all travel-related expenses under the grant).
This role empowers participants with upskilling and job placement in high-demand, union industries in the skilled trades. They are responsible for ensuring program implementation aligns with the organization's mission, values, and workforce development strategy to foster an inclusive and thriving labor market.
They oversee the development and implementation of training, and individualized job readiness support. They will collaborate closely with employer partners and unions to customize training curricula and provide participants with ongoing coaching support for career advancement. The role also involves recruiting and managing participants, as well as coordination with program staff across departments that assist in the delivery of services.
As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role
Please note this is a one-year grant based position that runs through February 28, 2027.
Who We Are
The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.
What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996.
Who You Are
Education & Experience
You are comfortable traveling between Albany, Rochester, and Buffalo with the ability to travel to the additional 2 sites once per month (CEO will cover all travel-related expenses under the grant).
You have at least 2+years of experience in workforce development or a related field, with proficiency in project support, training, and coordination of multi-stakeholder efforts
You have some experience with program evaluation and reporting, including familiarity with tools like Excel and SurveyMonkey
You have familiarity with cloud-based platforms, Microsoft Office Suite, SharePoint, Salesforce, and other job-seeking and remote learning tools
You have a proven ability to lead and coordinate with staff and volunteers
You have a proven track record for maintaining program compliance with governmental and grant-funder regulations
You have lived or working experience working with re-entry and underrepresented communities is highly desirable
Must Have Skills or Competencies
The role demands leadership, strong coordination, and the ability to foster partnerships between a diverse set of stakeholders to develop accessible pathways to union jobs while also meeting the needs of both the local workforce and industry partners.
Strong interpersonal skills and the ability to adapt to intercultural communication, with a professional and approachable demeanor.
Organizational and time-management skills, with attention to detail and the ability to prioritize tasks and meet deadlines.
Proficiency in data analysis to support evaluation of program effectiveness and identify areas for improvement
Excellent verbal and written communication skills, with ability to effectively communicate program goals, successes, and challenges to a range of audiences, including community groups, stakeholders, and potential employer partners.
Strong commitment to diversity, equity, and inclusion within the workplace and the broader community
Preferred Skills or Competencies
Bilingual ability is a plus, though not required
What You'll Be Responsible For
Key responsibilities of the Program Training Associate include but are not limited to:
Participant Training Program
Coordinate the day-to-day operations of UUP, ensuring smooth execution of all program phases, including developing curriculum, conducting outreach and recruitment, delivering training, job placement, employer coordination, and reporting.
Serve as the supportive point of contact for program partners, employers, and other CEO staff assisting with delivery service.
Refine and adapt curricula for career exploration, job readiness, and specialized industry training in coordination with industry partners.
Guide participants through the program by coaching individuals and facilitating group workshops and other training that will ensure participants are able to obtain and upskill in union jobs.
Ensure all participants receive the necessary support to thrive in their training and subsequent employment.
Maintain detailed participant records and program data.
Support the evaluation process by tracking progress, administering pre/post-assessments, developing reports, and gathering feedback from participants and union leaders.
Pull Salesforce data reports, perform data analysis, and share out trends and recommendations
Monitor Salesforce dashboards to highlight areas for celebration and improvement
Other duties as assigned
External Partnerships
Work with employers to integrate industry-specific competencies and employer expectations into the training.
Contribute to the program's expansion and sustainability by identifying opportunities for new employers and union partners, pre-apprenticeship and apprenticeship opportunities, and other potential areas for growth.
Actively represent UUP at community events, job fairs, and employer meetings.
Promote the program to potential participants, employer partners, community organizations, and other stakeholders to expand the program's reach and impact.
Job Coaching
Engage UUP participants in ongoing discussions about their employment goals
Use motivational interviewing techniques as appropriate to help guide participants to goal achievement
Develop and produce professional resumes for participants
Maintain weekly contact with participants to track their progress to interview readiness
Facilitate group sessions and workshops to build employment readiness skills
Additional duties as assigned
Compensation and Benefits
The salary for this position is $57,250. In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer.
We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.
We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and
More About Us
Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. People who are justice involved are highly encouraged to apply for vacant positions at all levels. CEO is committed to the CROWN Act, and creating an open space where our employees can present as their true authentic selves.
All qualified applicants will be considered for employment without unlawful discrimination based on race, color, religion, national origin, sex, age, gender, gender identity, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, caregiver status, or any other category protected by federal, state, or local law. We value diverse experiences, including with regard to educational background and justice system contact.
Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.
$57.3k yearly Auto-Apply 9d ago
Training Specialist
Calltower Inc.
Facilitator job in Rochester, NY
Salary Description
$58,000 to $66,000 a year
$58k-66k yearly 15d ago
Training Specialist
Premium Mortgage Corporation
Facilitator job in Rochester, NY
Since 1999, Premium Mortgage Corporation has been providing residential mortgages across New York State and beyond, offering competitive interest rates and a wide variety of loan programs to fit the needs of homebuyers. Headquartered in Rochester, NY we have offices throughout New York and Florida, and are licensed in AL, CT, FL, MA, NE, NJ, NY, OH, PA, SC, TN, TX, and VT. As a mortgage lender, our number one goal is for every customer to feel comfortable, informed, and well taken care of. After all, a mortgage isn't just a transaction to us. It's a partnership for life.
We accomplish this level of customer satisfaction by employing top tier talent-all of whom take part in our employee engagement program called the Premium Experience. This program allows our team members to live out our core values, while supporting them with opportunities for professional and personal growth. With hundreds of team members living out the Premium Experience every day, they are the driving force in making Premium Mortgage Corporation a leading lender in the communities we serve.
All positions with Premium Mortgage operate on a Hybrid work schedule unless an exception has been granted by Upper Management.
The Training Specialist is responsible for creating training materials, performing training needs analysis, electronic additions and facilitating training programs, either in person or virtually. The Training Specialist also manages training, system and business-related projects that support key business initiatives.
The Training Specialist is responsible for completing the following job duties. This reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Deliver training to employees virtually, in person or other means that enhance the learning experience and promote growth initiatives within the organization.
Create training materials that include and are not limited to participant guides, job aids, facilitator guides or other medium required to provide first class learning experience.
Aligns training objectives with corporate goals
Maintains training attendance records and training calendars. Assigns, manages, and tracks training participation via Learning Management System.
Ability to work with, communicate, and provide training to all levels of employees including but not limited to Executives, Managers, Supervisors and front-line staff.
Coaches and mentors both new and existing employees; identifies opportunities to enhance performance and efficiency.
Assesses training needs and determines the best course of action to fill knowledge gaps, train on existing and new products, systems (both nuances and enhancements to existing software and applications) and support initiatives that grow PMC business and enhance the customer experience.
Collaborates with managers of all levels to assess needs, recommends training solutions and alternatives, overcomes obstacles that prevent delivery and development of high-quality training products aligned with corporate goals.
Manages multiple training and business related projects; requires excellent time management skills ability to be agile and flexible balancing multiple priorities, able to
Other duties as assigned by management.
This reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Qualifications:
The following qualifications are required of the Training Specialist
25% travel
Education:
A degree or related experience in education, instructional design, project management and or mortgage related experience is preferred
Skills and Experience:
Outstanding interpersonal and communication skills (both written and verbal) with the ability to present information in a meaningful and easily understood format
Exceptional written and verbal communication skills; possesses the ability to demonstrate and convey complex concepts to participants in a simple and precise fashion.
Positive customer service attitude with emphasis on promoting the company
Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
Self-motivated and works independently; interacts professionally with all levels within the organization
Possesses mortgage banking experience with emphasis on underwriting, processing, sales, compliance Positive customer service attitude with emphasis on promoting the company; supports and promotes Premium Mortgage Corporation CORE Values in all interactions
Mortgage Banking experience with emphasis in Sales, Operations, Servicing or Compliance.
Hands on experience with Encompass or other Mortgage Loan Originations systems required
The employee that succeeds in this position is creative, flexible, inquisitive, team player, adapts well to change, articulate. Possesses experience in mortgage banking with extensive knowledge in any or all of these areas: mortgage originations, underwriting, compliance, systems.
Project management leadership and/or experience is a plus
Experience with Learning Management software is a plus
Experience using instructional Design software is a plus
The Training Specialist is primarily in an office setting and may be exposed to outdoor conditions.
The working conditions are classified as sedentary work:
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
The following is a description of the physical requirements daily for the Training Specialist. While performing the duties of the job the employee is regularly expected to:
Stand
Sit
Hear
Walk
Talk
Stoop or kneel
Repetitive motion
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
The starting base salary range for this position is $50,000.00 - $60,000.00. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills and/or education which may result in a total compensation package that falls outside the provided range.
Premium Mortgage Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
$50k-60k yearly Auto-Apply 60d+ ago
Trainer
Teletech 4.5
Facilitator job in Greece, NY
TrainerYour potential has a place here with TTEC's award-winning employment experience. As a Learning and Development Trainer working on site in Athens, you'll be a part of bringing humanity to business. #experience TTECWhat You'll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.
You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
You'll report to the L&D Manager.
We're looking for a Trainer to welcome and excite new hires as they start their new careers.
During a Typical Day, You'll· Inspire and motivate learners to reach for amazing· Mentor and coach new hires within client training goals and time frames· Bring your interest in helping others to start their career journeys successfully· Deliver high quality client product training What You Bring to the Role· High school diploma or equivalent· 6 months or more in training and adult learning or call center experience· Team building and nurturing an inclusive learning environment· Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks· Computer experience What You Can Expect · Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes.
.
.
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit *******************
ttec.
com/ for more information.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Primary Location: Greece
$43k-68k yearly est. Auto-Apply 1d ago
Training
Jersey Mike's 3.9
Facilitator job in Rochester, NY
Jersey Mike's Subs is looking for General Manager candidates. We are a fast-growing Franchise Group opening stores with opportunities for and General Managers. Interview now for our Manager-In-Training role as you build your career with our team! At Jersey Mike's we set ourselves apart from fast food restaurants by providing our customers with the most enjoyable & satisfying dining experience possible through our authentic sub sandwiches and unparalleled customer service. It all starts with a team of individuals with positive attitudes who are fun, personable, diligent, energetic, and eager to learn. If you already possess these attributes and commit to improving upon them, then we would love to talk to YOU!
Jersey Mike's reputation is built on serving the highest quality product, while developing and maintaining a strong sense of community and an outstanding commitment to the personal growth of our team. If you enjoy being part of a team with a strong cultural and spirited environment, we'd love for you to grow with us! Jersey Mike's Company Mission Statement: Giving...Making a Difference in Someone's Life!
Your Role and the Commitment to Company Goals:
* Food that meets Jersey Mike's specifications and high quality standards
* Service that is noticeably friendlier than that of other restaurants
* Great leadership and communication
* A restaurant that is noticeably cleaner than other restaurants
* Manage employee scheduling
* Ordering product and maintaining inventory
* Training your team members to be the best!
* Make a difference in your community!
Benefits
* Fun Work Atmosphere
* Paid time off
* Health Insurance and Dental
* 401K with matching
* Salary & Bonus
* Flexible Hours
* Team Member Meal Discounts
* Advancement Opportunities
Job Types: Full-time, Part-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Physical Setting:
* Fast casual restaurant
* Quick service & fast food restaurant
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Supplemental Pay:
* Bonus pay
Work Location: Multiple Locations
$65k-80k yearly 28d ago
Adventure and Outdoor Recreation Student Facilitator
Keuka College Students 3.8
Facilitator job in Keuka Park, NY
Do you love the outdoors, enjoy working with people, and want to help others experience the benefits of adventure programming? Join the Campus Recreation team as an Adventure and Outdoor Recreation Student Assistant. In this hands-on role, you'll support a wide range of outdoor and adventure-based programs including off-campus trips, challenge courses, team-building events, and the bike share system. Approximately 5 hours per week.
Essential Responsibilities:
Create and maintain a safe and engaging environment for all participants.
Assist with the planning and facilitation of:
-Off-campus trips and outdoor adventures
-Supervision of waterfront
-Team building and leadership development programs
-Trail maintenance and the Keuka bike share program
-Outdoor educational and adventure therapy sessions
Support program evaluation, tracking, and administrative tasks.
Promote inclusivity and accessibility in all programs and communications.
Represent Keuka College in a professional and positive manner.
Attend required training sessions and staff meetings.
Adhere to all FERPA, safety, and institutional policies.
Perform other duties as assigned.
Physical & Scheduling Requirements:
Must be able to lift at least 30 lbs
Comfortable working on your feet for extended periods
Able to work evenings and weekends
Occasionally required to work in inclement weather
Requirements
Minimum Qualifications:
Must be a current Keuka College student in the traditional on-campus undergraduate program.
Detail-oriented, enthusiastic, and dependable.
Strong interpersonal skills; comfortable speaking in front of groups.
Able to work independently and within a team setting.
Strong commitment to confidentiality, integrity, and professionalism.
Preferred Qualifications:
Basic facilitation experience
Belaying skills or climbing experience
Salary Description $16.00 per hour
$16 hourly 60d+ ago
Fine Wine Account Development Specialist
Empire Merchants North 4.5
Facilitator job in Rochester, NY
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a Fine Wine Account Development Specialist to join our team in the Greater Rochester area, covering the following counties: Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, and Wyoming.
If you are a seasoned wine professional with a true passion for wine, enology, and relationship development, we invite you to apply. This role is ideal for someone who thrives in building strong partnerships, curating fine wine selections, and driving growth within a dynamic and respected portfolio. WSET L2 a plus!
Responsible for maximizing the sales and marketing of supplier brands to a targeted off-premise and on-premise account base through effective planning, selling, merchandising and communication that permits achievement of company and supplier objectives.
ESSENTIAL POSITION RESULTS
• Determines specific needs of individual off-premise and on-premise accounts by analyzing account data and surveying for opportunities.
• Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling new products, distribution, display or feature opportunities, drink and/or wine lists and promotions.
• Obtains appropriate distribution of supplier brands throughout the targeted off-premise or on-premise account base by presenting and selling based on the brands' features and benefits.
• Maintains key accounts, by effectively communicating marketing plans, maintaining relationships with influencers presenting new products and conducting business reviews as prescribed by management.
• Understands company pricing and product programming information monthly by reviewing and maintaining accurate and up to date records.
• Understands competitive pricing and product programming by reviewing pricing schedules and surveying accounts.
• Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate.
• Educates account staff on priority brands by administering instructional staff training seminars. Also educate EMN Sales Representatives through work withs and or monthly meetings.
• Upon obtaining WSET Level 3 certification, may assist in delivering WSET Level 2 training.
• Maintains professional relationships with all suppliers by participating in effective supplier work-with sales calls.
• Contributes to team effort by accomplishing related results as needed.
• Supports sales representatives as a training and information resource by presenting and sharing account trends and brand knowledge.
• Produces wine, and cocktail lists by working with BRANDMUSCLE.
• Facilitates accounts visits, dinners for dignitaries and supplier representatives by scheduling and preparing accounts to meet the expectations of suppliers and management.
• Completes all necessary training programs by attending, participating, and passing all required tests as defined by management.
• Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintains a safe and clean working environment by complying with procedures, rules and regulations.
SUPERVISORY RESPONSIBILITIES
None
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
Salary Range: $65,000 - $85,000 year / annual bonus potential / mileage reimbursement
Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more.
The company will evaluate a specific candidate's education, skills, and experience when making an offer.
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a Fine Wine Account Development Specialist to join our team in the Greater Rochester area, covering the following counties: Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, and Wyoming.
If you are a seasoned wine professional with a true passion for wine, enology, and relationship development, we invite you to apply. This role is ideal for someone who thrives in building strong partnerships, curating fine wine selections, and driving growth within a dynamic and respected portfolio. WSET L2 a plus!
Responsible for maximizing the sales and marketing of supplier brands to a targeted off-premise and on-premise account base through effective planning, selling, merchandising and communication that permits achievement of company and supplier objectives.
ESSENTIAL POSITION RESULTS
• Determines specific needs of individual off-premise and on-premise accounts by analyzing account data and surveying for opportunities.
• Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling new products, distribution, display or feature opportunities, drink and/or wine lists and promotions.
• Obtains appropriate distribution of supplier brands throughout the targeted off-premise or on-premise account base by presenting and selling based on the brands' features and benefits.
• Maintains key accounts, by effectively communicating marketing plans, maintaining relationships with influencers presenting new products and conducting business reviews as prescribed by management.
• Understands company pricing and product programming information monthly by reviewing and maintaining accurate and up to date records.
• Understands competitive pricing and product programming by reviewing pricing schedules and surveying accounts.
• Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate.
• Educates account staff on priority brands by administering instructional staff training seminars. Also educate EMN Sales Representatives through work withs and or monthly meetings.
• Upon obtaining WSET Level 3 certification, may assist in delivering WSET Level 2 training.
• Maintains professional relationships with all suppliers by participating in effective supplier work-with sales calls.
• Contributes to team effort by accomplishing related results as needed.
• Supports sales representatives as a training and information resource by presenting and sharing account trends and brand knowledge.
• Produces wine, and cocktail lists by working with BRANDMUSCLE.
• Facilitates accounts visits, dinners for dignitaries and supplier representatives by scheduling and preparing accounts to meet the expectations of suppliers and management.
• Completes all necessary training programs by attending, participating, and passing all required tests as defined by management.
• Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintains a safe and clean working environment by complying with procedures, rules and regulations.
SUPERVISORY RESPONSIBILITIES
None
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
Salary Range: $65,000 - $85,000 year / annual bonus potential / mileage reimbursement
Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more.
The company will evaluate a specific candidate's education, skills, and experience when making an offer.
QUALIFICATIONS
Education, Certifications and/or licenses:
- High School diploma or equivalent required.
- Bachelor's degree in related field and/or equivalent training and work experience preferred.
- Ability to hold a Solicitor's Permit required.
- Must have a valid driver's license and be able to operate a motor vehicle.
- Must have flexible working hours (including some evenings)
Experience:
- A minimum of two years in sales or industry related experience is required.
Knowledge/Skills:
- A sound understanding of wine and spirits is required. WSET L2 a plus!
- Strong computer, customer service and interpersonal skills required.
- Results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion.
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
- Proficient PC Skills using MS Office and other various computer programs including presentation software.
- Familiarity with assigned territory is a plus.
- Highly Motivated.
- Preplanner.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.
Know Your Rights
Skills & Requirements
QUALIFICATIONS
Education, Certifications and/or licenses:
- High School diploma or equivalent required.
- Bachelor's degree in related field and/or equivalent training and work experience preferred.
- Ability to hold a Solicitor's Permit required.
- Must have a valid driver's license and be able to operate a motor vehicle.
- Must have flexible working hours (including some evenings)
Experience:
- A minimum of two years in sales or industry related experience is required.
Knowledge/Skills:
- A sound understanding of wine and spirits is required. WSET L2 a plus!
- Strong computer, customer service and interpersonal skills required.
- Results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion.
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
- Proficient PC Skills using MS Office and other various computer programs including presentation software.
- Familiarity with assigned territory is a plus.
- Highly Motivated.
- Preplanner.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.
Know Your Rights
$65k-85k yearly 60d+ ago
Training Coordinator
International Paper 4.5
Facilitator job in Rochester, NY
** Training Coordinator **Pay Rate** : $68,300 - $91,100 (USCORE) **Category/Shift** : Salaried Full-Time **Physical Location** : 200 Boxart Street Rochester, NY 14612 **The Job You Will Perform:** + Accountable for the planning, delivery, evaluation & administration of training programs to include new employee orientation, on-the-job, skill development, compliance, safety, regulatory, corporate and other training as needed.
+ Enhances current training programs to align with established plant goals for safety, quality, and production
+ Coordinates with management team to identify training needs and activities.
+ Ensures job training qualification and certification processes are followed.
+ Tracks training events, keeps accurate training records and provides reports on training progress and completion to leadership.
+ Ensures required training documentation is maintained.
+ May provide instruction or support at other facilities as requested.
+ Communicates effectively with all levels across the plant
+ Other duties as assigned
**The Skills You Will Bring:**
+ Bachelor of Science Degree in Education, Human Resources, or Organizational Development or other related degree or experience equivalent preferred.
+ 2 - 5 years previous work experience in a manufacturing environment or corrugated industry preferred.
+ Demonstrated strong communication skills in oral and written communications and developing presentations. Experience delivering training sessions preferred.
+ Proficient in computer applications (including MS Office - Word, Excel, Power Point, etc.)
+ Understands meeting facilitation principles, adult learning theory and techniques and best practices for creating / delivering effective training
+ Understands manufacturing operations, processes, job positions/structure preferred.
+ Experience compiling and publishing training metrics
+ Demonstrated attention to detail, organization and time-management skills
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._**
**About Us**
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets
**The Career You Will Build:**
Leadership training, promotional opportunities
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
**Job Identification** 2000915
**Job Schedule** Full time
$68.3k-91.1k yearly 4d ago
OFF SEASONAL ROPES COURSE FACILITATOR - Facilitator in Training
Girl Scouts of Western New York Inc.
Facilitator job in Fairport, NY
PURPOSE: To assist in the implementing of safe and effective usage of the ropes course elements and equipment.
ACCOUNTABLE TO: Ropes Course Coordinator /Director of Outdoor Program
PRINCIPAL JOB RESPONSIBILITIES:
Follow GSUSA, ACCT, ACA and NYSDOH standards and regulations.
Assist/Teach games, initiative and introductory activities to participants.
Assist/Teach participants about each element, including proper use and safety procedures.
Assist in developing and implementing a progression of activities for participants who have registered for ropes course programs.
Provide participants with attainable challenges on the ropes course.
Reports any accidents promptly to the Challenge Course Coordinator.
Ensures the proper use and care of all equipment, including recording in ropes log book.
Lead by example & emphasize safety.
Assist the Lead Facilitator in conducting inspections of equipment for safety, cleanliness and good repair prior to use.
Attend, participate in and successfully demonstrate required skills during the ropes course facilitator trainings/refreshers in at least one refresher per year.
Assist in maintaining records of equipment in the Ropes Course Equipment Log.
Complete required evaluations, time sheets & other required paperwork after each program and submit to the Challenge Course Coordinator.
Participate in the evaluation process for all facilitators to advance to next level.
JOB QUALIFICATIONS/REQUIREMENTS:
Willingness to abide by the policies and practices of the Girl Scouts of Western New York, Inc.
Demonstrate mastery of skills listed on the appropriate level of • evaluation/assessment.
Demonstrated the ability to guide/supervise children.
Current certification in First Aid and CPR or RTE or individual is willing to complete certification course during designated training day.
Good health and stamina necessary to work as an off-seasonal ropes course facilitator.
The acceptance of working weekends.
Work towards 60 program hours to reach the necessary hours for advancement to the next level of facilitator.
Minimum age: 16 years old.
ESSENTIAL FUNCTIONS:
Lift 35 pounds.
Possess strength and endurance required to maintain constant supervision
Demonstrate sensitivity to the needs of the participants.
Demonstrate enthusiasm, sense of humor, patience self-control and ability to adapt well to changing situations.
Participate in structured and unstructured activities.
Accept and follow directions both in verbal and written form.
Provide excellent customer service to other facilitators and participants.
$49k-77k yearly est. Auto-Apply 60d+ ago
Trainer - Operations
Paylocity 4.3
Facilitator job in Pittsford, NY
Job DescriptionDescription:
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that
care
will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career!
There are jobs and then there are
careers
. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The role is responsible for providing training to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge & Application
Deliver advanced training through in person, virtual, and blended training to meet the various needs of the Inside Sales, Client Training or Implementation teams. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support.
Mentor and coach learners/employees through shadow sessions and 1:1 training.
Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met.
Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned.
Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments.
Manage the structure and organization of training material in various knowledge management systems.
Act as a peer-mentor to new team members.
Serve as a Brand Ambassador for Paylocity's culture and values.
Complexity & Problem Solving
Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner.
Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations.
Conduct needs analysis and develop training material to be utilized at the team level.
Discretion & Impact
Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up, including all feedback and developed course of action following all 1:1 and coaching sessions with employees.
Collect and share feedback from trainees for the purposes of self-development and program enhancements.
Participate in cross-departmental training initiatives.
Collaboration & Interaction
Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements.
Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity's services, processes, and products.
Actively participate in cross-departmental training initiatives.
Management and Supervision
Manage all aspects of classroom preparation, including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed.
Maintain scores in the top 20% of your peers on Surveys and LSOs.
Education and Experience
3+ yearsof training experience required.
Knowledge of/experience in applying learning theories and principles, including adult learning theory.
Strong interpersonal skills to be able to communicate effectively to a multitude of personalities.
Ability to plan, lead, organize and manage multiple projects.
Professional written and verbal communication skills.
Attention to detail, analytical and critical thinking skills.
Experience with blended (ILT/VILT) learning approach preferred.
Proficiency with Microsoft Outlook and Office Suite - Word, PowerPoint, Excel.
Prior customer service experience, sales experience preferred.
Prior payroll experience preferred.
Team lead experience preferred.
Bachelor's degree or equivalent experience required.
Physical requirements
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $48,400 - $63,984/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
$48.4k-64k yearly 20d ago
Training
Jersey Mike's 3.9
Facilitator job in Rochester, NY
Become a Team Member of MC Branded's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling and rewarding! We are a fast-growing Franchise Group opening stores throughout Eastern and Western PA with opportunities for future Shift Leaders, Assistant Managers, and General Managers.
At Jersey Mike's we set ourselves apart from fast food restaurants by providing our customers with the most enjoyable & satisfying dining experience possible through our authentic sub sandwiches and unparalleled customer service. It all starts with a winning team of individuals with positive attitudes who are fun, personable, diligent, energetic, and eager to learn. If you already possess these attributes and commit to improving upon them, then we would love to talk to YOU!
Jersey Mike's reputation is built on serving the highest quality product, while developing and maintaining a strong sense of community and an outstanding commitment to the personal growth of our team. If you enjoy being part of a team with a strong cultural and spirited environment, we'd love for you to grow with us! Jersey Mike's Company Mission Statement: Giving...Making a Difference in Someone's Life!
QUALIFICATIONS OF A CREW MEMBER
* Must be hardworking, trustworthy, and reliable
* Being a good team member
* Must enjoy and be able to succeed in a fast-paced work environment
* Able to work flexible hours
BENEFITS
* Fun Work Atmosphere
* Flexible Hours
* Team Member Meal Discounts
* Advancement Opportunities
* We offer benefits for those team member's working 30 hours and over and very competitive pay. ($17-22 per hour to start includes tips, which can average up to $6 per hour).
$17-22 hourly 20d ago
Training
Jersey Mike's 3.9
Facilitator job in Penfield, NY
Become a Shift Leader of Jersey Mike's Mayer Restaurants, a vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling and rewarding! We are a fast-growing Franchise Group opening stores throughout Rochester and Buffalo with opportunities for future Shift Leaders, Assistant Managers, and General Managers.
At Jersey Mike's we set ourselves apart from fast food restaurants by providing our customers with the most enjoyable & satisfying dining experience possible through our authentic sub sandwiches and unparalleled customer service. It all starts with a winning team of individuals with positive attitudes who are fun, personable, diligent, energetic, and eager to learn. If you already possess these attributes and can commit to improving upon them, then we would love to talk to YOU!
All new hires are brought on as trainees and put through an expedited training system to prepare for the role. We are looking for Shift Leaders to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include: Executing rushes, managing cash, resolving conflicts, and checking equipment. Ultimately, shift leaders will ensure that all aspects of the shift run smoothly and effectively. If you're a leader who is committed to quality service and has experience in our industry, we'd like to meet you.
Qualifications:
● Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable.
● Desire to impact others.
● QSR experience preferred but not required
Benefits:
● We offer Dental, Medical and Vision insurance for those team member's working 30 hours or more weekly.
● Bi- Weekly Pay including paid training
● Flexible schedules: Full/Part Time, Day/ Night Shifts
● Career advancement opportunities
● 401k matching
● We offer benefits for those team member's working 30 hours and over and very competitive pay ($19-23 per hour including tips.)
Responsibilities:
● Provide direction and feedback to workers during shifts
● Train and coach new employees
● Inspect equipment and communicate the need for repairs or replacements to management
● Check cash drawers and prepare bank deposits
● Ensure health and safety standards are followed
● Address customer and employee complaints
● Resolve conflicts between workers
● Foster and maintain a positive work environment
How much does a facilitator earn in Rochester, NY?
The average facilitator in Rochester, NY earns between $30,000 and $79,000 annually. This compares to the national average facilitator range of $28,000 to $69,000.
Average facilitator salary in Rochester, NY
$49,000
What are the biggest employers of Facilitators in Rochester, NY?
The biggest employers of Facilitators in Rochester, NY are: