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Guest Services jobs at Fairmont Schools - 249 jobs

  • Welcome Center Greeter

    Fairmont 4.2company rating

    Guest services job at Fairmont Schools

    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It's where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego's only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit. Rate of Pay: $23.30/hour USD As the first point of contact at Fairmont Grand Del Mar, the Welcome Center Greeter plays a pivotal role in delivering a world-class guest experience. You will warmly welcome all guests and visitors with professionalism, grace and attentiveness, creating an immediate sense of comfort and luxury. This role is essential to ensuring that each guest's journey begins with a memorable, personalized touch that reflects our commitment to excellence. Responsibilities Ensure a positive first impression of the resort for our guests through detailed cleanliness, set-up and ambiance control. Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment in accordance to our Forbes Travel Guide standards. Remember individual's names and their preferences to extend a personalized service. Assist other rooms division departments with their operations during peak times or when required. Apply necessary precautions with regards to the hotel safety. Be well versed in hotel fire & life safety/emergency procedures. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel. Qualifications Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Ability to solve problems and make rational decisions. Knowledge of Resort operations, its services, and facilities. Most work tasks are performed indoors. Temperature generally is moderate and controlled by Resort environmental systems. Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Physical Demands Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any manager to assign, direct and control the work of associates under his/her supervision. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $23.3 hourly 10d ago
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  • Chief Brand & Guest Experience Leader

    Houston Zoo, Inc. 4.3company rating

    Houston, TX jobs

    A leading zoological institution in Houston is seeking a Chief Brand and Experience Officer to join its Senior Executive Team. This role focuses on maximizing revenue, enhancing the Zoo's brand, and optimizing guest experiences. The ideal candidate will have a strong background in brand management and a commitment to excellence. This position offers an opportunity to innovate and significantly impact wildlife education and conservation efforts within the community. #J-18808-Ljbffr
    $26k-29k yearly est. 2d ago
  • Guest Services Staff - Coachella & Stagecoach 2026

    AEG Worldwide 4.6company rating

    Indio, CA jobs

    Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Guest Services Department - Coachella Valley Music and Arts and Stagecoach Country Festivals 2026 Summary Guest Services Staff at Coachella and Stagecoach Music Festivals are responsible for supporting and maintaining a positive experience by providing event and way-finding information and assisting with lost & found for guests and staff. Primary Responsibilities * Provide guests and staff with event information about amenities and services related to in-venue and camping activities, food programs, pathways, parking lots, sponsorship activations, medical tents, and various transportation programs. * Assist camping guests with early vehicle, ice, and water truck requests/sales. * Notify department supervisors of trending FAQs or repeating issues promptly. * Assist with the Lost & Found operation. This includes logging found items, matching claims, and returning items to confirmed owners through the festival's selected return program. * Those assigned to Support duty will be responsible for replenishing water/ice, day of guides, and/or transporting staff to info kiosks as needed. Support staff will also assist with any on-site staff deployment as needed by festival production. * Help guests complete ADA ride requests to parking lots. * Communicate to department dispatch or supervisors when assistance is needed in resolution. * Maintain professional attitude, appearance, and etiquette. This includes staff uniform cleanliness and over-the-radio communication. * Abide by festival-wide safety and emergency procedures, and AEG's Code of Conduct. * Complete all company and festival-required training. * Other duties as assigned by department supervisors. Qualifications * Minimum education level of: High School Diploma or its equivalency. * Minimum of 1-2 years of related work experience. * Ability to work in varying conditions. * Ability to lift 20 lbs. without assistance. * Positive attitude with superior customer service skills. * Must be available for the required festival dates and training sessions listed below. Required Availability The dates listed below are required and based in Indio, CA except for the virtual training session. April 7 Staff Training - Virtual Session April 9-12 Coachella Weekend 1 April 16-19 Coachella Weekend 2 April 23-26 Stagecoach Additional Info On-Site Lodging: Provided if available. Meals: Provided on working days. Staff Shirt: Provided. Pay Scale: $21.00 /hr Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law. Employer does not offer work visa sponsorship for this position.
    $21 hourly Auto-Apply 1d ago
  • Finneran Pavilion Guest Services Staff

    Villanova University 4.1company rating

    Pennsylvania jobs

    Posting Number: 20230496T Position Title: Finneran Pavilion Guest Services Staff Position Type: Temp/Intern Location: Villanova, PA Work Schedule: temporary Approximate Number of Hours per Week Department: 730-Athl - The Pavilion Why work at Villanova? * Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. * Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum. * Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more. As a member of the Villanova University staff, Finneran Pavilion Guest Services team members will play a vital role in maximizing the game day experience for Villanova Wildcat fans. Guest Services team members will have the opportunity to work closely with and support the student-athletes, coaching staff, and personnel as they look to continue their tradition of winning. The primary responsibility of the team members is to assist fans in the premium clubs, provide all guests game day specific information, and provide a welcoming environment. All duties must be completed in compliance with University and NCAA rules and regulations. Duties and Responsibilities: * Exceed customer service expectations of all Wildcat community members. * Understand and practice policies and procedures set by Villanova University Athletics. * Attend customer service team member training and maintain comprehensive knowledge of game day information, rules, and regulations. * Go above and beyond to enhance game day experience Minimum Qualifications: * 18 years of age or older * Must be available nights, weekends, and holidays * Ability to stand, walk, and climb stairs throughout the duration of the event * Required to occasionally lift 10 pounds, unaided. * Ability to work well with others * Positive attitude toward taking on additional job responsibilities * Good judgment * Authorization to work in the United States of America Preferred Qualifications: Physical Requirements and/or Unusual Work Hours: * Ability to stand, walk, and climb stairs throughout the duration of the event * Required to occasionally lift 10 pounds, unaided. Special Message to Applicants: EEO Statement Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. Posting Date: 06/21/2023 Closing Date (11:59pm ET): Salary Posting Information: $15.00 per hour Job Classification: non-exempt
    $15 hourly 60d+ ago
  • Part-Time: Guest Services III, Campus Safety & Security

    Aims Community College 3.4company rating

    Greeley, CO jobs

    Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at ************. Minimum Hourly Rate: $25.29 Part-time employees also receive some benefits depending on the number of hours worked. Tuition waiver for employee on Aims courses Access to the PERC (Aims gym) for employee & one guest Aims Discount program Free parking on all campuses PERA employer (see ************** for comprehensive benefits) Additional supplemental benefits & retirement programs available : Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position.Provide safety and security for college events and personnel. Duties include, but are not limited to, patrol of the campus and its buildings pertaining to events, assisting the campus community with a wide variety of problems and concerns, providing first response to event emergencies and disruptions, and crowd and traffic control. Maintain a high level of sensitivity and confidentiality at all times. Job Duties: Respond to and assist in resolving conflicts and confrontations on campus. Assist with crowd control as needed. Direct persons creating a disruption, safety or security risk, or those in unauthorized areas to leave campus, escort them off premises, or call law enforcement. Control the flow of vehicle and pedestrian traffic on campus property. Enforce all College rules and regulations on College properties owned or leased as specified in Standard Operating Procedures. Challenge trespassers, loiterers, errant vehicle operators and all others who create a safety and security risk to students and staff and threaten the overall security and integrity of the physical assets and property of the College including violations of the student code of conduct. Work Hours: No guarantee of immediate hours or weekly hours upon hire. Hours are on an as-needed basis Minimum Qualifications: Five (5) years of experience Law Enforcement, Military, Security. Must pass a pre-employment post offer physical exam, urinalysis, and psychological exam. This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance. Certifications or training in verbal de-escalation, negotiations, mental health Demonstrated ability to work and carry a firearm Specialty Training and/or Certification(s) in related field. Good communication (Verbal/Written) Decision making Critical thinking Lead/Direct Problem Solving Teamwork Adaptability Conflict management Stress management Resourcefulness Organizational skills Required Documents: Resume Cover Letter Certifications or training in verbal de-escalation, negotiations, mental health. Specialty Training and/or Certification(s) in related field. All Applicants: Compare your previous work experience to the job duties listed on the job positing under . Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: **************************************************************** Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind, a conviction does not automatically preclude candidates from being employed. The nature of a conviction will be considered relative to the duties of the position.
    $25.3 hourly Auto-Apply 60d+ ago
  • Part-Time: Guest Services II, Campus Safety & Security

    Aims Community College 3.4company rating

    Greeley, CO jobs

    Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at ************. Minimum Hourly Rate: $21.24 Part-time employees also receive some benefits depending on the number of hours worked. Tuition waiver for employee on Aims courses Access to the PERC (Aims gym) for employee & one guest Aims Discount program Free parking on all campuses PERA employer (see ************** for comprehensive benefits) Additional supplemental benefits & retirement programs available : Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position.The desired candidate will have excellent people skills and be well organized. The desired candidate will be responsible for having initial contact with persons attending the scheduled event. The Guest Services Technician II should have tremendous patience and have a general knowledge of the campus and building they are assigned to work. The Guest Service Technician II must show a willingness and ability to identify conflict and tension involving event attendees and be prepared to diffuse these situations when they arise. Work Hours: No guarantee of immediate hours or weekly hours upon hire. Hours are on an as-needed basis Job Duties: Be a reference for community members, visitors and Aims CC students and employees attending internal and external events. Provide direction/event location to event attendees. Report unsafe and hazardous conditions including building damage to Campus Security immediately. Know the locations of life saving equipment (AED and Fire Extinguishers) in the building/area assigned. Call 911 immediately for life safety medical emergencies. Regulate accessible areas. Report any suspicious activity, persons or packages to Campus Safety and Security immediately including: taking pictures, blocking off an area, asking people to move away, approaching the person. Observing traffic and parking conditions reporting problems immediately to Campus Safety and Security. Minimum Qualifications: Three (3) years of experience doing crowd assessment/control (Law Enforcement, Military, Security.) Certifications or specialized trainings Stress management Conflict management Decision making Critical thinking Good communication (Verbal/Written) Problem solving Verbal de-escalation Required Documents: Resume Cover Letter Certifications or specialized trainings All Applicants: Compare your previous work experience to the job duties listed on the job positing under . Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: **************************************************************** Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind, a conviction does not automatically preclude candidates from being employed. The nature of a conviction will be considered relative to the duties of the position.
    $21.2 hourly Auto-Apply 60d+ ago
  • Summer Guest Services Operations Coordinator - Temporary

    St. John's University (New York 4.6company rating

    New York, NY jobs

    St. John's, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world. Title: Guest Services Operations Coordinator Job Description: The Coordinator will be responsible for the daily operational functions for the Conference Services front desk, registration, and ID card process. Responsibilities include scheduling, training, supervision of student staff, handling lockouts, coordinating check-ins and check-outs for overnight guests, preparing welcome packet information, distributing parking passes, handling guest questions and concerns. Minimum Qualifications: * Bachelor's degree by May 2026 * Experience working in customer service or hotel environment * Strong supervision, organizational skills and communication skills * Enthusiastic, friendly, patient and compassionate * Ability to problem solve and work independently Start/End: May 1 - August 17 Days/hours: Evening & weekend hours may be required during summer. Ranging from 35 hours per week. Not to exceed 450 hours. Reports to: Director of Conference Services Where will they work: ROTC 206B/Donovan Community Room Hourly Salary: $18.50 In compliance with NYC's Pay Transparency Act, the hourly rate for this position is $18.50 . St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. * Important Note- St. John's is NOT an E-Verify Employer Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education. St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
    $18.5 hourly 26d ago
  • Summer Guest Services Operations Coordinator - Temporary

    St. John's University 4.6company rating

    New York, NY jobs

    St. John's, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world. Title: Guest Services Operations Coordinator Job Description: The Coordinator will be responsible for the daily operational functions for the Conference Services front desk, registration, and ID card process. Responsibilities include scheduling, training, supervision of student staff, handling lockouts, coordinating check-ins and check-outs for overnight guests, preparing welcome packet information, distributing parking passes, handling guest questions and concerns. Minimum Qualifications: • Bachelor's degree by May 2026 • Experience working in customer service or hotel environment • Strong supervision, organizational skills and communication skills • Enthusiastic, friendly, patient and compassionate • Ability to problem solve and work independently Start/End: May 1 - August 17 Days/hours: Evening & weekend hours may be required during summer. Ranging from 35 hours per week. Not to exceed 450 hours. Reports to: Director of Conference Services Where will they work: ROTC 206B/Donovan Community Room Hourly Salary: $18.50 In compliance with NYC's Pay Transparency Act, the hourly rate for this position is $18.50 . St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. *Important Note- St. John's is NOT an E-Verify Employer Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education. St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
    $18.5 hourly 27d ago
  • Guest Services Staff - Goldenvoice San Francisco

    AEG Worldwide 4.6company rating

    San Francisco, CA jobs

    Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! VENUES HIRING: The Regency Ballroom - 1300 Van Ness Ave, San Francisco, CA 94109 The Warfield - 982 Market St, San Francisco, CA 94102 POSITIONS AVAILABLE: GUEST SERVICES STAFF USHER/TICKET TAKER USHER SUPERVISOR POSITION INFORMATION: 1. Guest Services Staff Job Summary Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.Essential Functions Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. Required Qualifications A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. 2. Usher/Ticket Taker Job Summary The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise. Essential Functions Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s). Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information. Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements. Display a calm and attentive demeanor when rectifying issues with guests. Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area. Control access points to prevent unauthorized entries. Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager. Required Qualifications A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Able to work efficiently in a fast-paced environment Exemplify a strong commitment and willingness to provide excellent customer service Maintain a neat, clean and professional appearance Possess strong interpersonal and communication skills Sound judgement; able to make sound decisions Available to work evenings, weekends, and holidays 3. Usher Supervisor Job Summary The Usher Supervisor will be responsible for supervising the usher staff to ensure a superior level of guest service is provided to the guests / customers at the event. Essential Functions Supervise usher staff and daily operations and attend supervisor meetings. Prepare and conduct Pep Rallies and pre/post show briefings. Respond to and problem solve guest complaints and/or concerns. Monitor and report all policies and procedures violations; conduct progressive employee counseling with advisement from Assistant House Manager and House Manager. Respond to and manage guest behavior issues based on the 1-2-3 approach. Communicate with Security base via radio with earpiece if guest behavior requires and escalated response by that department. Problem-solve guest ticketing problems in the lobby and at the seats when Ushers have an issue. Communicate via radio with earpiece to box office for assistance in resolution. Assist in relocation of guests with special needs, i.e., ADA guests, based on seat locations provided by box office. Communicate via radio with ear-piece within the department and with other departments regarding issues including but not limited to ticketing, guests with special needs/ADA, guest behavior, guest injuries/illness, broken equipment, safety hazards, VIP guests, etc. Monitor uniform inventory and supervise uniform issue (usher) positions. Prepare and conduct group interviews and training sessions Required Qualification A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred) A minimum of 4 years of related work experience A minimum of 4 years work experience as an usher Available to work nights, weekends and holidays Excellent interpersonal, communication, and problem solving skills Excellent customer service skills Ability to effectively supervise, motivate and lead a productive team Pay Scale: Pay Scale varies dependent on venue. Guest Services Staff: $19.00-20.00 Usher/Ticket Taker: $17.00-19.00 Usher Supervisor: $23.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her/their normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
    $23 hourly Auto-Apply 60d+ ago
  • Event Security & Guest Services Staff - Rocky Mountains

    AEG Worldwide 4.6company rating

    Denver, CO jobs

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! A Brief Overview Security & Guest Services Staff will be responsible for ensuring a safe and enjoyable event for concert goers, performers, and fellow team members. This position is responsible for screening guests upon arrival, scanning tickets for entry, checking credentials for backstage and restricted areas, and general crowd control for the entirety of each show. Job Responsibilities ID checking and wrist banding patrons over 21 Perform security screenings and bag checks via walk-thru metal detectors, wand, and/or physical pat downs Ticket scanning Credential checks throughout the venue including, backstage and restricted areas Monitoring external venue areas including parking lots, allies, and smoking areas Identifying and addressing unsafe or disorderly conduct through the use of de-escalation tactics or other best practice methods Artist escort to and from public areas Light cleaning during and after all events Required Qualifications Must be over 18 to apply A minimum education level of: High School Diploma or its equivalency Previous security experience preferred, but not required Ability to work in a loud and fast paced environment Ability to de-escalate tense situations Must be able to stand or walk for up to 7 hours Strong intrapersonal skills with an outgoing, friendly personality Strong listening and verbal communication skills Must have a positive attitude and be team oriented Availability to work various hours: nights, weekends, and holidays as required Pay Scale: $20.00 - $22.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. Employer does not offer work visa sponsorship for this position. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
    $20-22 hourly Auto-Apply 60d+ ago
  • Guest Services Concierge 1

    Franciscan Missionaries of Our Lady University 4.0company rating

    Baton Rouge, LA jobs

    Anticipates and fulfills needs for patients, guests, physicians, and team members in person and on the telephone using a warm and friendly manner while upholding organizational service, safety, and privacy standards. Responsibilities * Customer Service * Exhibits hospitality by proactively greeting incoming patients and guests; makes a positive impression * Is able to communicate effectively with patients, families and team members. Facilitates communication between families and the health care team in family waiting rooms and patient care areas. * Uses a telephone console, computer, and other resources to provide accurate information to patients, guests, physicians, and team members. Information is not limited to, but will include patient locations (when appropriate), meeting information, office and clinic locations. * Demonstrates the ability to answers the telephone in a prompt, positive, and helpful manner consistently. * Facilitates way finding services for guests needing directions within the hospital. Escorts guests to destinations when appropriate. * Promotes good customer service, anticipates the customer's needs and provides for them. Acts as resource for patients, guests, physicians, and team members by providing accurate information about local restaurants, hotels, shopping, and events while always recommending those services that can be provided on campus first. * Responds appropriately to urgent situations, such as codes, and communicates effectively to the correct leaders and resources. * Is able to identify service recovery situations and provide solutions * Completes zone rounding for cleanliness; Receives, labels, and delivers mail, flowers, and packages to patients promptly. * Administrative and Special Projects * Set up, stock, maintain, and complete daily closing duties for each area as assigned. Report maintenance and housekeeping needs and track for timely completion. * Maintains accurate contact information for the hospital personnel, departments, and local resources. * Actively participates in continuous improvement of services and offerings through pilot programs, approved educational/skill building programs, and department meetings. * Other Duties As Assigned * Other duties as assigned. Qualifications * Two to three years of experience in hospitality or customer service, preferably in a healthcare environment. * High School or equivalent
    $17k-24k yearly est. 7d ago
  • Guest Services Staff - The Novo (Goldenvoice)

    AEG Worldwide 4.6company rating

    Los Angeles, CA jobs

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! GUEST SERVICES STAFF SUMMARY Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Greet guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. Pay Scale: $17.00 - $21.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her/their normal description. AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.
    $17-21 hourly Auto-Apply 60d+ ago
  • Guest (Substitute) Food Service Staff

    East Moline School District 37 3.6company rating

    Illinois jobs

    Guest Workers (Substitutes)/Guest (Substitute) Food Service Date Available: Rolling Start Closing Date: App. Open Year Round East Moline School District #37 is seeking applicants for guest (substitute) Food Service Department staff. Guest workers in District #37 are called to work, as needed, til fill in for absent staff members. This is a great opportunity for parents, grandparents, or anyone who loves working around children. Guest Food Service Workers earn $15.00 per hour.
    $15 hourly 60d+ ago
  • Guest Services Staff- The Fonda

    AEG Worldwide 4.6company rating

    Los Angeles, CA jobs

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! GUEST SERVICES STAFF SUMMARY Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. Pay Scale: $17.87 - $18.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her/their normal description.
    $17.9-18 hourly Auto-Apply 60d+ ago
  • Guest Services Concierge - Fast Pass (PRN)

    Franciscan Missionaries of Our Lady University 4.0company rating

    Lafayette, LA jobs

    The Fast Pass Representative supports the Emergency Department and hospital by managing the Fast Pass workflow and ensuring patients are directed efficiently and accurately upon arrival. The role is also responsible for vetting a guest's risk while visiting our facility. This role provides continuous 24/7 operational support and plays a key part in maintaining a safe environment. Responsibilities * Manage the Fast Pass process for all incoming ED patients and visitors. Guests must present an ID at check in which will be run though our system. Alerts will be handled according to established processes. * Greet and direct patients/guests promptly, ensuring they are routed according to established protocols. * Communicate effectively with registrars, security, and ED staff as needed. * Maintain awareness of ED lobby, reporting any suspicious activity to security. * Attention to detail to ensure accuracy while using the Fast Pass system. * Able to work 12-hour shifts, as needed, which includes weekends. * Provide excellent customer service and uphold organizational mission and values. Qualifications * High School or equivalent. * Good communication/verbal skills, ability to multitask, basic computer skills.
    $17k-24k yearly est. 37d ago
  • Colvill Aquatic Center Guest Services

    Red Wing Public Schools 3.5company rating

    Minnesota jobs

    Community Education Date Available: June 2026 Colvill Aquatic Center is now hiring Guest Services for Summer 2026!! Pay range $12-$14/hour Hours: 11:15am-6:15pm Age Requirement: 14+ Contact Tescha Lindquist at ******************** or call ************** with questions. If you are under 18 years of age you can apply by printing the pdf attached to the posting and sending it to the Community Education Department at RWPS. Those 18 years of age and older must apply online via RWPS Applitrack. *Please Note: These are seasonal hourly positions and do not include benefits* Red Wing Public Schools is an Equal Opportunity Employer. Non-Discrimination Statement: The School District does not unlawfully discriminate on the basis of race, color, creed, religion, national origin, sex, marital status, parental status, status with regard to public assistance, disability, age, or sexual orientation, including gender identity and expression. The School District also ensures a free appropriate public education for students with disabilities, including regular or special education and related aides and services. **If you need assistance in completing an electronic application, please contact Kelsie Kuyath at *****************.
    $12-14 hourly Easy Apply 2d ago
  • Visitor Services Representative

    Holocaust Memorial Foundation of Illinois 4.4company rating

    Chicago, IL jobs

    THE COMPANY Illinois Holocaust Museum & Education Center (IHMEC) honors Survivors and victims of the Holocaust by teaching universal lessons that combat hatred, prejudice, and indifference. The Museum activates this mission through world-class exhibitions, public programming, and educational initiatives to equip audiences with knowledge, skills, and courage to take a stand for humanity. Today, IHMEC is the third largest Holocaust museum in the world and second largest in the country, impacting hundreds of thousands of students, teachers, law enforcement and community members annually. As a world leader in connecting the history and lessons of the Holocaust, we inspire visitors to become Upstanders, who speak out for what's right - turning powerful lessons of history into positive actions today. Revenues are derived from major special events, corporate and individual giving, visitor receipts, gift shop revenues, and major grant fundraising - foundation, family, and government. THE POSITION Position Title: Visitor Services Representative Location: Chicago, IL and Skokie, IL Reports To: Visitor Services Manager The Visitor Services Representative is responsible for supporting many aspects of Museum services that help create an excellent visitor experience. Responsibilities in the Representative role include Admissions, Information Desk, Membership Desk, Holographic Theater, Virtual Reality Gallery, and Legacy Shop. The Representative will often be the first person guests encounter when entering the Museum. Always providing expert customer service, the Representative will be responsible for onsite ticket sales, visitor check-in for those who purchase tickets online, operation and oversight of VR showings, guide and orientation for guests, and respond to specific needs of visitors. The Representative will need to be knowledgeable about the function and schedule at the Museum to successfully help guests with current and upcoming exhibitions, the length of time needed to explore the Museum, and any events or programs happening inside the Museum space. This position requires working between 20 and 28 hours per week, including weekends and some evenings. SPECIFIC RESPONSIBILITIES The Visitor Services Representative's key responsibilities include: Process admission tickets, membership, and merchandise sales. Provide visitors with information about exhibitions, wayfinding, merchandise, etc. Execute opening and closing procedures including register management. Stay up to date on the Museum's exhibitions, history, and local knowledge. Assist co-workers with Public Programs, Education programs, and special events. Monitor upkeep of the Legacy Shop merchandise displays and appearance Ensure that all products are entered, tagged, and replenished. Opening and operating Virtual Reality Gallery and the Holographic Theater. Maintain safe, stocked, and attractive front desk, lobby area, and some exhibition spaces Train and support Museum volunteers. Help manage our online store. Answer phone inquiries. Other duties as assigned. THE PERSON Education | Experience High School diploma or equivalent certification required. Previous museum, customer service, or hospitality experience preferred. Previous experience using electronic point-of-sale systems preferred. Knowledge | Skills | Abilities Ability to express a cheerful and positive attitude with all visitors, volunteers, and staff. Ability to problem solve. Ability to engage with a diverse audience. Demonstrate excellent oral and written communication skills. Proficiency in Microsoft Office OTHER INFORMATION Salary and Benefits Hourly rate range is $19 - $21 per hour. Sick time and one floating holiday. Committed to Diversity Illinois Holocaust Museum & Education Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees. People of color, women, LGBTQ+ people, and people with disabilities are strongly encouraged to apply. Physical Requirements May need to climb up and down stairs; to bend, stoop, and lift or move materials and retrieve files; to pull/push, lift, and carry up to 25 pounds; spend considerable time on feet; and to reach both above and below shoulder height. Learn More Visit our website, engage in virtual experiences, and learn more at ilholocaustmuseum.org. TO APPLY Interested applicants should submit a cover letter and resume. JOB CODE: VSR12242025
    $19-21 hourly 22d ago
  • Temporary Worker - Guest Services - Berry Center

    Cypress-Fairbanks Independent School District 4.3company rating

    Texas jobs

    The Berry Center is an event and entertainment facility that is owned by Cypress-Fairbanks Independent School District. Guest Services is put in place to extend a warm and friendly greeting to whomever walks through the door, whether it's a sporting event, theater event, church service, or a concert. All guest services positions are part-time/seasonal and are scheduled based on the Berry Center's needs for events. Preference is given to the most effective and skilled worker. The following are some of the expectations of a guest services worker: QUALIFICATIONS: 1. Ability to work all shifts including early mornings, nights, weekends, and holidays, indoors and outdoors, in all types of weather. 2. Ability to speak, read and understand the English language. 3. Greeting and providing information to patrons. 4. Ability to search bags and purses, and to take or scan tickets. 5. Be able to follow directions with minimum supervision. NOTICE TO TRS RETIREES: Depending on your individual date of retirement, you may have restrictions on the number of hours allowed to work each month without loss of annuity and incurring payroll and/or TRS Care surcharges. Therefore, we are advising that all retirees contact TRS to discuss their individual restrictions, if any, in order to make good decisions prior to accepting any position with CFISD. It is ultimately the responsibility of each retiree to be aware of his/her status to prevent any loss of funds. NOTE: Are you a member of (TRS)? If so, please contact TRS at ************** before applying to this opportunity. TERMS OF EMPLOYMENT: This is a part-time temporary assignment, however, the length of the temporary assignment will be determined based on project needs. PAY: $13/hour ESSENTIAL FUNCTIONS: 1. Ability to interact tactfully and professionally with the general public. 2. Be able to read an event diagram and direct patrons to the correct seat, row, and section. 3. Control access to the venue and report any unsafe activity. 4. Be able to assist patrons with a disability, such as pushing a wheelchair, operating an elevator, or calling for medical assistance. 5. In emergency situations, be able to assist patrons in safely exiting the building. 6. The ability to convey specific event information, in a friendly, outgoing, and positive manner. 7. Physically able to perform assigned duties; such as, continuous walking, standing, repetitious work tasks, and occasionally required to walk long distances, including but not limited to ramps and stairs. 8. Comply with employee standards of conduct as specified in the CFISD Handbook. For example, dress code, personal appearance, behavior and be ready to work at scheduled starting time. 9. Perform other duties as assigned by the Guest Services Supervisor or Department Supervisor. WORKING CONDITIONS: Mental Demands/Physical Demands/Environmental Factors: Work with frequent interruptions. Maintain emotional control under stress. Moderate exposure to noise, and moderate exposure to extended periods of sitting and/or standing. APPLICATION INFORMATION: Berry Center Phone: ************ Email: ************************ DEADLINE TO APPLY: Until Filled Applications will be reviewed. Not all applicants will be interviewed. Hiring Managers may choose to email you regarding this application. Please monitor your email regularly for any communication.
    $13 hourly Easy Apply 60d+ ago
  • Athletics Events & Guests Services Representative

    California State University System 4.2company rating

    Sacramento, CA jobs

    Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************************************************************** . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ************************************************************************* . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at ************************** . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to *********************** Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 08 2024 Pacific Daylight Time Applications close:
    $30k-38k yearly est. Easy Apply 25d ago
  • Guest Experience Coordinator - PRN

    Alexander Graham Bell Association for The Deaf and Hard of Hearing 2.9company rating

    McKinney, TX jobs

    The Guest Relations Representative facilitates patient satisfaction by visiting with patients, providing or coordinating communication for non-English speaking and hearing impaired patients and addressing unmet needs. ESSENTIAL FUNCTIONS OF THE ROLE Facilitates patient satisfaction by visiting with patients to ensure patient's medical and non-medical needs are being met. Utilizes problem solving techniques following established policies and procedures in order to resolve patient complaints and concerns. Resolves immediate patient needs by contacting appropriate BSWH personnel and follow-up with complainant to ensure patient and /or guest satisfaction and provides input to Guest Relations management for new products and services based on feedback. Works with BSWH departmental personnel to offer support, concern and empathy to patient's and guest's concerns. Obtains patient and family feedback on services provided by BSWH. Documents and reports complaints, concerns and compliments to involved departments and administration. Assists patient and family with interpretation through American Sign Language, written translation and verbal language interpretation by using individual knowledge of interpretation and translation, arranging staff, volunteers and/or vendors to provide in-person communication by a credentialed interpreter, providing access to telephonic vendors, and utilizing conference calls through language line. Explains medical center policies and procedures and provides guest with general information about BSWH facilities. Provides in-service training on international patient protocol for BSWH physicians and staff. Provides scheduling, coordinating and conducting of campus tours for domestic and foreign visitors. Coordinates international patient to insure they meet financial requirements and /or provide insurance coverage information through BSWH financial departments before treatments. Meets with international patients as needed to facilitate patient satisfaction. Rounds in the Emergency Department reception area and patient care areas to facilitate communication of policies and procedures of the Emergency Department, patient needs and provide good customer service. KEY SUCCESS FACTORS Must have exceptional skills in conflict resolution and patient-centered communication. Must possess exceptional professionalism with customer communication. Ability to establish and maintain effective working relationships. Ability to focus on crucial patient and guest details. Proficiency with computers in the Microsoft Office suite of software desired Must be able to multi-task in a fast-paced environment. Patient and Guest Experience, Meaningful Connections Strong Customer Service Skills Excellent Interpersonal Skills Effective problem solver with guest interaction experience Friendly and personable Capable of taking charge and getting the job done Must have front desk experience BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - Associate's or 2 years of work experience above the minimum qualification * EXPERIENCE - 1 Year of Experience
    $21k-28k yearly est. 7d ago

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