Anticipated Posting Close Date*: February 28th, 2026 * Job posting may close early due to the volume of applicants. Senior Territory Account Executive - Central Market | Remote Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We're building a more trustworthy Internet. Come join us.
Fastly has already disrupted CDN technology and has quickly expanded to become a recognized leader in the security and edge compute markets. Our sales team engages in a consultative selling approach, learns the individual needs of each customer, and delivers custom solutions. We focus on creating a positive customer experience in order to build long-standing relationships.
The sales team's focus is driving revenue, adoption, and market penetration in targeted accounts in a vertical selling motion. The ideal candidate possesses a technical sales background that enables them to drive an engagement at the CXO, IT architect, and software developer levels. You should be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly bookings and revenue targets.
What You'll Do
* Accountable for driving new logos along with existing customer expansion and revenue, while meeting or exceeding quota goals, leading all aspects of the sales cycle including prospecting, sales campaign/meetings, discovery, qualification, negotiation, path to closure, and account management
* Build and strengthen customer relationships, driving increased account market share and new Fastly champions
* Prepare a territory plan and use all available tools to prospect effectively, achieving activity metrics provided by Sales Managers and sales operations. Adhere to territory assignment and pass off conversations that fall into other reps' areas of responsibility
* Work with the Sales Manager to map new accounts (incl. key stakeholders and business requirements), develop account plans, and penetrate new accounts
* Effectively and autonomously deliver the Fastly company story, vertical talk track value proposition-based presentations, and product demonstrations
* Identify a prospect's issues, recognize requirements, and effectively articulate potential solutions
* Work with Sales Management and the Deal desk to prepare and deliver compelling proposals, quotes, and contracts
* Develop a deal framework for all deals set to close, including necessary stakeholders, results, and timelines for both sides. Be able to communicate this effectively to the customer. Coordinate Eval/POC with the customer. Validate success criteria using the appropriate testing methodology
* Accelerate customer adoption of Fastly technology and ensure customer satisfaction
* Use SFDC to maintain updated account/contact information, accurately forecast bookings and revenue, track sales activity, and build target lists
* Provide insight into the market based on first-line experience and the voice of the customer
What We're Looking For
* A self-starter with 3+ years of technology (B2B, SaaS preferred) related sales or business development experience able to demonstrate development, growth, and expansion of territory
* A technical sales background and a strong marketing and business development acumen enable them to drive an engagement at the CTO, CIO, CISO, and VP of Infrastructure levels, using ROI models and case studies to justify the need
* Experience with security technologies, content delivery network services, web analytics, website performance, cloud storage, mobile content delivery, or managed web hosting is highly utilized and desired
* Passion for working in a multifaceted, collaborative, and purpose-driven environment
* Experience running a sales pipeline and driving partnerships to closure
* BA/BS degree preferred (major in an Engineering or Business discipline: Finance, Economics, Marketing, etc. preferred)
* Ability to travel to customer meetings, trade shows, and events as needed
* Strong communication and presentation skills
We'll be super impressed if you have experience in any of these:
* SaaS, PaaS, UGC, Infosec, or Infrastructure technology market experience
* Understanding how application security impacts a medium to large enterprise
Work Hours:
* This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is a remote role and open to candidates residing in the following locations:
Central Based (Preferred Chicago)
Detroit
Indianapolis
Louisville
This position may require travel as required by your role or requested by your manager.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated range for On-Target Earnings for this role is $146,468.00 to $175,761.00 On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target (%) is 50/50.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role is eligible to participate in Fastly's global sales compensation plan and may participate in Fastly's equity program.
Benefits:
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.
$146.5k-175.8k yearly Auto-Apply 16h ago
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Account Manager
Fastly Inc. 3.8
Fastly Inc. job in Chicago, IL
Fastly Job Posting Template Anticipated Posting Close Date*: 3/12/26 * Job posting may close early due to the volume of applicants. ENTERPRISE ACCOUNT MANAGER Fastly is passionate about helping our customers succeed. If you are a good communicator who enjoys creating relationships and solving problems, we want you.
The Enterprise Account Manager will be part of our growing Account Management team and work with Sales, Customer Support, Product and technical teams to provide our customers a seamless experience. You will be responsible for creating and managing high impact customer relationships, maintaining account health, providing product feedback and being a customer advocate. In this role, you will work with internal and external stakeholders and will need to balance multiple requests. Success in this role directly ties to the value we provide our customers.
What You'll Do:
* Partners with Sales to focus on overall relationship with a group of Fastly's largest and most complex clients
* Develop and execute comprehensive account strategy, attaining buy-in and alignment from customer
* Deep understanding of account and strategy - Able to map a complex organization, develop and execute against a strategy. Develop strong customer connections with executive stakeholders across multiple business units and levels within a company
* Long term vision - Create thoughtful and creative retention strategies, maximizing Fastly value, tying all conversations to business impact, and incorporating account strategy goals. Create long term, quality customer interactions with consistency
* Lead internal account team strategy, ensuring all team members are in-sync on approach, current status, account renewals, and actions required
* Delight customers by demonstrating responsiveness and ensuring timely responses
* Proactively engage and influence internal and external partners, providing expertise and suggesting new ideas. Utilize consultative discussions to uncover customer pain points and understand how Fastly can address them
* Identify, qualify and close opportunities for customer growth
* Establish joint success plans based on a deep understanding of goals, stakeholders, and business impact.
* Develop and execute Quarterly Business Reviews within the assigned client base.
* Collaborate with the product, marketing, client services and sales teams to provide the voice of the customer internally, becoming known as the go-to expert on the customer
* Consistently share knowledge of industry, company, trends, and solutions
* Enterprise Account Manager could be paged in the event their customer submits an emergency ticket to help coordinate response internally
What We're Looking For:
* Bachelor's degree or equivalent in related field of study
* At least 5 years of enterprise customer management experience in a technology firm
* Strong project management skills, high detail orientation and exceptional organization skills: Comfortable developing and implementing multi-step plans and coordinating the appropriate parties. Can find answers quickly and provide thorough information
* Thrives in a multi-tasking environment, with an ability to adjust priorities: Able to complete customer facing and internal projects on-time with high quality
* Excellent writing and communication skills: Provides clear communication to develop customer relationships. Able to tailor messaging based on the recipient. Ensures communication is tracked for cross-functional visibility
* Strong customer service; professional and friendly demeanor: Built-to-serve mentality. Respects customer's time and uses meetings to provide value. Does not shy away from hard conversations and renewal negotiations
We'll be super impressed if you have experience in any of these:
* Strong negotiation and problem-solving skill to address client challenges and identify mutually beneficial solutions
* Collaborative Partner: Brings ideas to the team for learning. Internal partners enjoy working with him/her. Internal advocacy carries weight
* Technical background highly valued: Can discuss technical benefits and understands how a solution fits into the tech ecosystem. Deep dives into customer's business and industry in order to best learn how to support them. Willingness to learn new products/features.
Work Hours:
* This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements:
This position is a remote role and open to candidates residing in the US.
This position may require travel as required by your role or requested by your manager.
* ---------------------------------------------------------------------------------------------
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated range for On-Target Earnings for this role is $125,573 to $150,687. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target %) is 75%/25%.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role is eligible to participate in Fastly's global sales compensation plan and may participate in Fastly's equity program.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.
$125.6k-150.7k yearly Auto-Apply 16h ago
Marketing and Customer Experience Manager
Fortinet Inc. 4.8
Chicago, IL job
We are looking for an experienced, professional, Marketing Customer Experience Manager to support the development, execution, and continuing improvement of marketing programs, tactics and plans that support the business objective. This high-visibility role enables you to collaborate with all levels and groups across the organization, while also being hands-on in bringing every event, whether virtual, in-person or a combination of both, to life.
What you'll bring
* Three (3) to Five (5) years' experience in event and trade show management
* Manages execution of customer experiences, such as: creative projects, events, and community engagement efforts
* Coordinates logistics for all owned events, including registration and attendee tracking, presentation and materials support and pre- and post-event follow-up coordination
* Coordinates facility, exhibit set-up, equipment, and catering requirements
* Experience in virtual event management
* Tracking project outcomes including list management and upload into appropriate systems and outcomes by each campaign
* Ability to work collaboratively and act independently
* Creative strategies for generating actionable leads at key trade shows
* Comfortable attitude developing and managing timelines, budgets, briefs, project plans, etc.
* Understanding of the key drivers of successful event execution in digital, physical, and hybrid mediums including broadcast experience
* Ability to demonstrate how events align with and make an impact on Fortinet's key business drivers
* Experience using the latest event technologies, including streaming platforms, registration and participant management platforms, agenda management tools, recording and editing tools, event promotion tools, project and resource management tools, and tools for live event engagement (polls, Q&As, etc.).
* Polished skills to work in a highly matrixed environment and influence outcomes at all levels of the organization
* Enthusiasm to thrive in an environment of rapid change, moving targets, limited resources, and cross-functional dependencies
* Fanatic excitement for all things events
How you will succeed
* Drive innovative, data-driven event experiences in the new world (post-pandemic) of events (trade show, conferences and virtual)
* Design creative and inspired event experiences that impress and engage our audiences, including concept, vision, communication strategies that leads to registration, event tech, logistics, and budgeting
* Develop and foster stakeholder trust by initiating and nurturing strong cross-functional partnerships
* Deploy proven strategies for best-in-class event design, whether in-person, virtual or hybrid
* Deliver flawless implementation of event operations with teammates, partners, and stakeholders
* Direct resources to deliver against competing event schedules. Identify and problem solve resourcing risks.
* Develop and own relationships with internal stakeholders, agencies, and vendors to ensure best-in-class work is consistently delivered.
* Demonstrate measurable business impact based on the goals outlined for each experience.
* Decipher post-event analytics and data into recommendations for best practices.
* Stay ahead of the latest experiential innovations in the industry.
This is an exciting opportunity for an Marketing Customer Experience Manager, with proven skills for keeping engagement levels high in a fast-paced environment, and driving results through collaboration, resourcefulness, and teamwork. A successful candidate will have comfort with ambiguity, strong conceptual thinking, interpersonal and organizational skills, excellent written communication skills, and a demonstrated work ethic.
The role requires a strong ability to drive outcomes and to cultivate differences by welcoming diverse perspectives and solutions. This position will work on confidential and sensitive projects, requiring discretion and good judgment.
What it takes:
* Experience with event planning (minimum of 3 years), including trade shows, conferences, and online/virtual events.
* Works well with all levels, from wait staff to executives.
* Able to conceptualize the experience of an event and then bring it to life
* Desire to gain customer event experience
* Strong communication skills with attention to detail
* Independent thinker, self-starter and passionate about marketing
* Bachelor's degree or equivalent experience required
* 40% travel
$97k-129k yearly est. Auto-Apply 60d+ ago
Product Marketing Specialist
New Relic 4.8
Chicago, IL job
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
Are you a Product Marketer with a deep passion and technical understanding of modern cloud-native infrastructure? Do you thrive on translating complex technologies like Kubernetes, eBPF and serverless architectures into compelling value propositions? If so, we want to hear from you!
We are seeking a highly technical and strategic Product Marketing Manager to lead the GTM strategy and execution for our advanced observability infrastructure solutions. In this role, you will be the voice of the product to the market, and the voice of the market back to product. You'll leverage your profound understanding of the infrastructure landscape to craft narratives that resonate with sophisticated technical audiences, including C-level executives, enterprise architects, DevOps engineers, and platform operators.
Success in this role requires deep technical expertise and a solid understanding of the cloud-native infrastructure market, including:
Strong understanding of microservices principles, benefits, challenges, and common patterns.
Knowledge of Docker and Kubernetes (architecture, use cases, ecosystem tools).
Familiarity with serverless platforms (e.g., AWS Lambda, Azure Functions, Google Cloud Functions) and their applications.
Understanding of Infrastructure as Code (IaC) with experience in tools like Terraform, Ansible, or similar.
Familiarity with OpenTelemetry, and eBPF-based instrumentation
Experience with major cloud providers (AWS, Azure, GCP) and their infrastructure services
A strong grasp of open observability standards, particularly OpenTelemetry (OTel).
What you'll do
Craft compelling technical messaging and positioning: Translate complex technical complex concepts like data analytics, microservices, containers (Docker, Kubernetes), serverless functions, and service mesh into impactful, differentiated value propositions.
Develop and execute GTM strategies: Define and drive comprehensive go-to-market plans for new and existing cloud-native infrastructure monitoring products and features, ensuring successful launches and sustained market adoption.
Create high-impact technical content: Develop a range of technical marketing assets, including whitepapers, technical blogs, webinars, presentations, solution briefs, case studies, and demos that effectively communicate the benefits of our infrastructure observability solutions to technical audiences.
Drive competitive differentiation: Deep understanding the competitive landscape, identifying key differentiators and developing strategies to position our offerings effectively against alternatives in the cloud-native ecosystem.
Enable sales and partner success: Equip our sales and partner teams with the technical knowledge, tools, and collateral they need to confidently articulate our value proposition and win in the market.
Be the subject matter expert: Serve as a go-to technical resource for our infrastructure offerings, supporting PR, analyst relations, and community engagement activities.
Influence product roadmap: Collaborate closely with product management and engineering teams, providing market insights and customer feedback to shape the future direction of our solutions.
Define and track key metrics: Measure the effectiveness of product marketing initiatives and iterate based on data-driven insights.
This role requires
2+ years in product marketing, product management or sales engineering at a high-growth B2B software company
Experience in launching products aimed at developers, coupled with a strong ability to craft compelling corporate messaging.
Expertise in developer tools with the ability to simplify complex technical concepts for a general audience.
Proven ability to effectively position B2B products for growth, working with marketing and sales to build a healthy pipeline while increasing deal velocity, and closure rates.
Superior communication and interpersonal skills, with notable abilities in presentation and public speaking.
Demonstrated leadership qualities with the ability to motivate and inspire teams, alongside a keen technical and business acumen.
Experience in analyzing and refining best practices and processes to boost operational efficiency and effectiveness.
Experience positioning technical products to both technical users and economic decision-makers
Strong technical depth and ability to learn quickly, with sharp business sense
Ability to effectively partner with all functions from engineering and product to sales and marketing
Outstanding communication and collaboration skills, skilled in influencing peers and managers, and adept at building consensus in a highly ambiguous and fast-paced environment
Bachelor's degree or related experience
Bonus points if you have
Previous experience in observability/APM/Frontend development
Computer science, engineering, technology background
3+ years of technical pre-sales, consulting, or relevant product management experience
Please note that visa sponsorship is not available for this position.
#LI-JH1
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range$103,000-$129,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to *******************.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at ****************************************************************
$103k-129k yearly Auto-Apply 5d ago
Cloud Solutions Systems Engineer
Fortinet 4.8
Chicago, IL job
Solutions Systems Engineer (SSE) - Cloud
****************
Fortinet (NASDAQ: FTNT) is a driving force in the evolution of cybersecurity and the convergence of networking and security. Our mission is to secure people, devices, and data everywhere, and today we deliver the most innovative, integrated, and automated cybersecurity solutions. A technology leader and trusted partner, Fortinet has over 830,000 customers worldwide. We empower our customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network-today and into the future.
Job Description:
Fortinet is seeking a highly skilled and motivated Cloud Specialist Systems Engineer (SSE) to be a key driver in the adoption of our cutting-edge cloud security solutions (including Next-Generation Firewall, Application Security, Web Application Firewall, Secure Access Service Edge, and more) across major public cloud platforms, including AWS, Azure, Oracle Cloud Infrastructure (OCI), and Google Cloud Platform (GCP), within the region.
In this role, you will collaborate closely with Customers, Account Managers, Solutions Engineers, Territory Leaders, and Cloud Consulting Architects to design and deliver well-architected cloud security solutions that address critical business needs.
Responsibilities:
Provide technical guidance on Public Cloud matters to regional sellers and customers
Use and demonstrate automation services for cloud service provisioning
Translate business requirements into technical requirements
Design complex cloud networking architectures satisfying CSP best practices
Conduct proof of concepts
Lead customer-facing presentations
Lead training activities for internal partners and customers
Stay up-to-date on the latest cloud security threats, trends, and Fortinet product updates relevant to public cloud environments
Requirements
2 years of experience in the design and implementation of Public Cloud services on AWS, Azure, Google Cloud, etc
Experience in network security concepts and technologies, including VPN, Proxies, Authentication mechanisms (e.g., SAML, OAuth), and Firewall principles.
Familiarity with infrastructure-as-code (IaC) and orchestration tools, such as Terraform, Ansible, AWS CloudFormation, and Azure Resource Manager (ARM).
Proven presentation and public speaking skills with the ability to effectively communicate technical concepts to diverse audiences of varying sizes and technical backgrounds.
General understanding of cloud marketplace dynamics and private offers within public cloud platforms is a plus.
Experience with containerization technologies including Kubernetes and Docker, and their security implications in cloud environments.
Awareness and practical understanding of APIs and applications in cloud environments
Scripting experience with a major language such as Python, nice to have
Understanding of database services such as DynamoDB, PostgreSQL, etc. , nice to have
Ability to use data structures such as yaml, XML, JSON, nice to have
Self-motivated with the ability to work independently and drive tasks to completion.
Experience with effective evaluation process and closure (will be a plus)
Technical experience and understanding of Secure Access Service Edge (SASE) platforms and their components (e.g., SWG, CASB, ZTNA) is a significant plus.
Willingness and ability to travel as required for customer engagements, internal meetings and cloud marketing events.
Education:
Bachelor's degree in Computer Science, Information Security, Engineering (Computer, Electrical, or related), or a closely related technical field.
Equivalent industry experience and relevant certifications may be considered in lieu of a bachelor's degree.
Advanced degree (Master's) in a relevant field is a plus.
Relevant industry certifications such as (a plus):
AWS Certified Security - Specialty
Microsoft Certified: Azure Security Engineer Associate
Google Cloud Certified - Security Engineer
Certified Cloud Security Professional (CCSP)
Certified Information Systems Security Professional (CISSP)
Other cloud platform-specific security certifications.
$88k-115k yearly est. Auto-Apply 60d+ ago
Datacenter Operations Manager
Fortinet 4.8
Chicago, IL job
The Datacenter Operations Manager is responsible for the operational management of data center infrastructure located in Fortinet's Chicago office. This equipment supports the FortiMonitor and FortiSASE products, both fast-growing product lines with ever-increasing capacity needs. The Chicago office houses both production FortiSASE hardware as well as development, QA, and testing hardware for FortiMonitor.
A successful Datacenter Operations Manager will:
Effectively manage network and server equipment, including setup, configuration, maintenance, troubleshooting, and repair, as needed on a day-to-day basis.
Understand the relationships between datacenter equipment and hard facility services, including lighting, plumbing, HVAC, fire safety systems, UPS, etc.
Work with the larger Fortinet MIS team on larger datacenter planning, operations and compliance processes.
Configure and manage monitoring and alerting systems to provide effective systems oversight and the ability to respond rapidly to incidents
Oversee well-defined compliance processes covering SOC2 and ISO9001/27001/27017/27018, including user access reviews, permissions reviews, physical infrastructure reviews and cleanup, and evidence collection for audit cycles
Qualifications
5+ years experience with physical datacenter infrastructure management, including servers, network firewalls, switches and routers, UPS and power backup equipment.
Excellent organizational and collaboration skills as well as an ability to perform under pressure
Ability to speak clearly & confidently about technology and internet concepts and interact with other technical parties
Familiarity with industry standard system management and virtualization tools, such as GCP cloud APIs, Ansible, Docker, Kubernetes, Terraform, etc
Capable of performing financial analysis and administrative work
Experience with compliance processes such as SOC2 and ISO9001/27001/27017/27018
Deep knowledge of unix command line tools and some experience with common scripting languages including bash and Python
The US base salary range for this full-time position is $90,000-$125,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.
Wage ranges are based on various factors, including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company's discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
$90k-125k yearly Auto-Apply 56d ago
Regional Sales Engineer
Fortinet 4.8
Chicago, IL job
We are looking for a Pre-Sales Systems Engineer to work closely with our Mid-Market sales teams. The Pre-Sales Systems Engineer's main mission is to support the Sales organization in all technical matters related to pre-sales, opportunity management, and customer success.
As a Systems Engineer, you will enable sales engagements with a set of new and existing accounts. You will play a pivotal role in discovering and assessing IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.
Responsibilities
Assess customer project requirements
Align customer needs with appropriate Fortinet solutions
Partner with internal peers to pursue sales opportunities
Provide expert network and security technical guidance in pre-sales engagements
Cross-team collaboration
Continuous self-improvement and learning to maintain technical leadership in applicable technologies
Ensure ongoing customer success, support, and growth
Requirements
3 years relevant pre/post-sales experience and bachelor's degree in Engineering, Technology, Computer Science, Computer Engineering, or related field subject
OR
5+ years' experience in a related field
Up to 50% Travel
A strong proficiency in:
Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
Principles of cyber threat management and incident response
Networking fundamentals including the OSI model and specifics of common network protocols
Critical thinking
Professional communication and presentation
General knowledge of at least 2 of the following:
Network operations
Breach detection and prevention
Security operations
DevOps
Wired and wireless access
Identity and access management
Public and private cloud
Web content and security acceleration
$97k-124k yearly est. Auto-Apply 4d ago
Education Specialist (Box Consulting)
Box 4.6
Chicago, IL job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
We are a team of passionate and committed education professionals, eager to learn and grow our consulting practice. Our custom training services have been hugely popular over the last two years and we have developed a reputation for being key to our customer's success with Box. We want to add someone to the team who brings energy to virtual classroom delivery, communication savvy to engage with customers at varying levels in the organization, and innovative thinking about engaging customers through education.
Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together. We need to empower our customers through this transformation journey. That's where you come in.
WHAT YOU'LL DO
Build collaborative relationships with a range of customers spanning industries
Ensure that both new and existing Box customers are equipped to drive end user excitement and strategic adoption of Box
Design and deliver dynamic and engaging learning experiences across different mediums (written, live-delivery via webinar, recorded video, etc.)
Work closely with a cross-functional team of implementation, change management, and technology consultants to identify sophisticated content use-cases, overcome the people-centric challenges of moving to a cloud environment and help create education solutions that address your clients' business needs
WHO YOU ARE
You are passionate about technology and its impact on the enterprise
You are committed to understanding what drives individuals to adopt new tools and processes
You are an excellent communicator and build trusting relationships with internal and external stakeholders
You can distill complex ideas into powerful messaging and meet people where they are in their technology know-how
You can partner effectively with cross-functional teams in order to deliver high-value education deliverables tied to a transformative vision
You can measure results to drive continuous improvement in your client engagements
You're curious and a lifelong learner who isn't afraid of pushing the boundaries of the education field
Here's the fine print:
You have led engaging virtual and in person training sessions and your classroom participants raved about your sessions
You have built education curricula in consultation with clients to drive adoption, change, and business results
You have some familiarity with the latest trends in the learning field and with e-learning development
You may have experience with visual design suites (Adobe Suite, Camtasia, Articulate 360, etc.) or video-editing.
You have 1+ years of experience in education or technology training roles
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range$67,000-$83,500 USD
$67k-83.5k yearly Auto-Apply 1d ago
Product Support Specialist
Box 4.6
Chicago, IL job
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
It's an amazing time to be working at Box and transforming the content management landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role, we support our users through a variety of channels on all aspects of Box products. We are intelligent, resourceful, clever, and committed. We provide innovative and creative solutions and break through walls to solve our customers' problems. We do not follow scripts.
WHAT YOU'LL DO
* Become a technical expert on a product domain of the Box product suite and rapidly grow technical and product knowledge overtime.
* Engage on customer-facing activities, such as product troubleshooting and providing support to enhance their use of the Box product.
* Gain insights into how our largest customers utilize Box on a daily basis, becoming the voice of the customer for Product and Engineering Teams.
* Learn how our largest customers use Box on a day-to-day basis and become the voice of the customer to our Product and Engineering Teams.
* Collaborate directly with internal teams such as Customer Success Managers, Software Engineers, Implementation Consultants, Solutions Engineers, Security Operations, Release Management, and Product Managers to optimize our service.
* Develop both technically and professionally through these internal connections.
* Benefit from ongoing training and continued education on topics and opportunities such as tooling, web development, project management, and personal development.
WHO YOU ARE
* You have a BA/BS degree.
* 1+ years experience in Product Support, Admin Experience Support, or a similar role a plus.
* You are technically savvy with a curiosity for how software works and passion for innovation.
* You're a team player that collaborates well with other support tiers and cross-functional colleagues of varying experience.
* You are comfortable interacting with a high volume of customers over a variety of channels (phone, email, web-based screen-sharing).
* You are able to devise creative solutions/workarounds when the product may not align with customer expectations.
* You possess a strong desire to learn and grow with the ability to apply those learnings on customer cases.
* You have experience providing customers with exceptional enablement & correspondence.
* Your north star is a focus on always aiming to solve the problem at hand and preventing the next, with a high attention to detail.
* You have excellent written and verbal communication skills.
* You have high attention to detail, ability to troubleshoot, and utilize resources.
* You are a self-starter, motivated to work independently and make decisions when given a project or task.
* Demonstrated ability managing priorities and adapting in a fast-paced environment.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$50,000 - $55,000 USD
Create a Job Alert
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Create alert
$50k-55k yearly 59d ago
Senior Solutions Engineer, Mid-Market (AI-Driven)
Box, Inc. 4.6
Chicago, IL job
A leading content management company is seeking a Solutions Engineer to empower business and IT leaders in implementing customer-centric solutions. This role involves extensive collaboration with account teams to drive revenue opportunities while acting as a vital liaison between sales and product functions. Ideal candidates have 5+ years in pre-sales or solutions engineering, are AI-curious, and possess strong presentation skills. This position offers a competitive salary and opportunities for growth within a dynamic team.
#J-18808-Ljbffr
$103k-147k yearly est. 3d ago
Global Alliance Manager - Accenture
Fortinet 4.8
Chicago, IL job
The Accenture Global Alliance Manager is responsible for building, enabling and operating a global strategy and business with Accenture. They will drive an engagement framework for Fortinet to target and develop the partnership in support of Fortinet's largest global and regional accounts. Working collaboratively across Fortinet's Sales, Product, Marketing and Partner organizations, this role will build our core value propositions, joint solution development opportunities, investment/resourcing strategies and go-to-market opportunities to grow and advance the Accenture partnership.
Responsibilities:
Develop and lead the strategy for the Accenture “go to market” globally managing and reporting on; resale, solution development, GTM, pipeline and revenue generation, measurement and review.
Build relationships with key executives within Accenture and Fortinet to ensure sponsorship and sustained engagement/investment in the partnership. Drive a regular cadence of relationship and results review with joint executive and operational teams, QBRs etc.
Identify short and long-term pipeline and revenue opportunities. Oversee the building and execution of GTM strategies to leverage the combined strength of Fortinet and Accenture, with an eye toward increasing market share, revenue and Accenture contribution.
Manage pipeline and forecast for Accenture in collaboration with the End User sales teams globally.
Responsible for building and developing a virtual team within Fortinet's local in-country teams alongside the local assigned resources to Accenture.
Manage the current and future enablement requirements
Requirements:
Several years and a demonstrable track record of working with Accenture as an assigned account owner, regionally and or globally.
Large Account sales/partnering experience developing and managing large scale System Integrator / GSI's partnerships that yield tangible revenue results
Experience selling security technologies including building, operating and bringing to market managed security services.
Ability to translate Fortinet's technology in to mutual business benefits, GSI's opportunities and GTM impact with GSI's.
Additional Qualifications:
Comfortable working in a matrixed, virtual team environment, leading work streams of various functions, to build consensus and support for a single vision and plan of execution for each partnership.
Excellent executive level written and verbal communication skills, ability to motivate large sales teams to drive our jointly developed solutions in the market
Demonstrable ability to prepare and present executive level presentations to CXO level
Able to present moderately complex vendor value propositions and solutions to director/executive level contacts
Self-sufficient and passionate to deliver to Fortinet the leading global partnerships
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $237,500 - $307,300 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
$237.5k-307.3k yearly Auto-Apply 60d+ ago
Senior Revenue Analyst
Box 4.6
Chicago, IL job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
You'll be on the Revenue Operations team as a Senior Accountant. In this role you will support the global recognition processes including booking journal entries and performing reconciliations. You will be working in a fast paced environment as a key part of the order to cash process.
WHAT YOU'LL DO
Lead revenue recognition processes including recording revenue, performing reconciliations, and providing analytical insights to management
Maintain and record non-standard revenue adjustments on a monthly basis through collaboration with business partners and the technical accounting team
Complete revenue related general ledger reconciliations including Deferred Revenue and Accounts Receivable
Assist with quarterly audit coordination for SOX and external audit
Work cross functionally with sales, order management, collections, technical accounting and business teams
Liaison with the international controllership teams for revenue related reporting and analysis, and support local statutory audits as needed
WHO YOU ARE
We are an AI‑first company. You leverage AI to accelerate how you work, enabling faster, smarter decisions and driving meaningful efficiency in projects.
BA/BS from a college or university, Finance or Accounting or equivalent work experience
3+ years experience in Revenue or Accounting at a public accounting firm and/or similar industry experience
Certified Public Accountant (CPA) preferred
Systems experience - Salesforce, Zuora, NetSuite, Blackline - preferred
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$67,000 - $835,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$74,000 - $92,500 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$74,000 - $92,500 USD
$74k-92.5k yearly Auto-Apply 23d ago
Mid-Market Account Executive
Box 4.6
Chicago, IL job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Mid-Market Account Executive, you will be responsible for seeking out new customers and communicating how Box can help meet their content management and collaboration needs. You will have experience prospecting, running discovery calls/demos, negotiating, and a track record of closing new business. You should also understand use cases and how to sell across multiple departments and industries. To be successful in this role you will understand how to go after new business and build relationships with potential customers. Intrigued? We want to speak to you!
WHAT YOU'LL DO
Source and close net new logos within a given territory, across all verticals, in the Mid-Market segment (500-2000 employees)
Develop and implement a comprehensive territory plan
Conduct research to understand your customers and prospects, gaining insight into their business challenges and the value proposition of Box
Influence and drive the sales process while managing stakeholders effectively.
Collaborate with internal partners to advance deals and ensure customer success
Visit territories to meet customers in person
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
4+ years sales experience with a proven track record of success
Proven ability to learn new technology and products
Have clear examples of closing deals using a proven sales process
Effectively uses a repeatable method for uncovering greenfield opportunities and building out a new territory
Previous experience building relationships and selling to C level executives
Prior success in technology sales
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$198,500 - $248,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$198,500 - $248,000 USD
$78k-115k yearly est. Auto-Apply 37d ago
Senior Team Manager, Compliance
Box 4.6
Chicago, IL job
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
* We are looking for a strong people manager, with deep Compliance experience, technical expertise, and information security knowledge to plan, execute and deliver on existing and new Compliance certifications. As our Sr. Compliance manager, you will play a key role in building scalable and efficient processes related to corrective actions, product compliance, and the overall compliance framework.
* You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement, communication and education with Box's internal and external customers. The right person will be excellent at communicating vertically and horizontally across the company and will be comfortable explaining Box's compliance posture to both internal and external customers, working cross-functionally and providing technical and creative guidance to technical teams.
WHAT YOU'LL DO
* Lead team responsible for successfully delivering Compliance programs such as PCI, ISO 27000 series, SOC, etc.
* Monitor and identify compliance issues and follow-up
* Provide compliance guidance on new product features, deviations, and changes in the infrastructure
* Support and drive regulatory and customer audits
* Drive improvements in existing processes and develop new, innovative, and efficient solutions
* Communicate gaps to management and coordinate cross-functional team meetings to remediate and close control gaps
* Build relationships with internal and external stakeholders
* Accurately and effectively communicate our compliance position and programs to auditors, customers and internal stakeholders
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box
* BS degree in Business or Management Information Systems or related field OR equivalent work experience
* 6+ years experience in an equivalent technology risk and compliance related role
* 2+ years of direct people leadership experience, with passion for developing and nurturing talent
* QSA, CISA, CIA, CISSP or other related certifications a plus
* Experience working with and implementing GRC tools and processes
* Familiar with cloud computing (GCP and AWS a plus) and the acronyms that come with it - SaaS, IaaS and PaaS
* Extensive knowledge of 2 or more of the following compliance frameworks (PCI, SOC, ISO 27001, NIST 800-53)
* Excellent written, verbal communication and presentation skills
* Big 4 experience or Management Consulting experience preferred
* Willingness to wear different hats and work on areas where needed
* Amazing organizational skills with a drive to succeed in a fast-paced environment
* Ability to hustle, get stuff done, and has strong integrity - make mom proud!
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
#LI-Hybrid #LI-AV
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$168,500 - $210,500 USD
Create a Job Alert
Interested in building your career at Box? Get future opportunities sent straight to your email.
Create alert
$168.5k-210.5k yearly 60d+ ago
Sr. Sales Enablement Manager
Box 4.6
Chicago, IL job
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
The mission of the Global Go to Market (GTM) Enablement team is to ensure Box's customer-facing roles have the knowledge, resources, and training they need to be successful in role. That means ensuring our new hires (both internal and external) across the GTM organizations have a best in class onboarding experience, ongoing product knowledge and skill building programs, and the tools, processes, and resources required to execute in their roles. This GTM Enablement role will translate business priorities into practical learning experiences that shorten ramp, increase quota attainment, and raise seller confidence. You will do this by building and delivering skills-based curriculum and hands-on training.
WHAT YOU'LL DO
* Design and deliver role-specific, skills-based curriculum for AEs, SDRs, OBRs, Renewals Reps focused on core selling competencies: discovery, qualification, demo delivery, value-based selling, objection handling, negotiation, and account planning.
* Lead live training: instructor-led workshops, virtual skill labs, bootcamps, and reinforcement sessions that emphasize practice, feedback, and behavior change.
* Create short-form learning assets: recorded coaching, video role-plays, microlearning modules, practice scenarios, assessments, and facilitator guides.
* Coach sellers and managers in one-on-one and group settings, targeting observable behaviors and measurable skill improvements.
* Partner with field leadership and sales operations to diagnose skill gaps using performance metrics, CRM data, call recordings, and seller feedback; prioritize high-impact skills.
* Design and administer skill assessments and proficiency checks to measure competency and guide coaching.
* Establish and maintain a training cadence (onboarding, ramp, role progression support, ongoing practice cycles) and ensure consistent delivery across regions and teams.
* Define KPIs for training initiatives (ramp time, skill proficiency, call-to-demo conversion, win rates where applicable) and iterate curriculum based on data.
WHO YOU ARE
* 7+ years in sales enablement, sales training, or related roles in B2B SaaS with direct experience training quota-carrying sellers.
* Demonstrated success designing and delivering skills-focused learning that improved seller behaviors and measurable performance outcomes.
* Strong facilitation and coaching skills; comfortable leading live sessions and conducting role-play-based skills practice.
* Knowledge of sales methodologies (e.g., MEDDIC, SPIN, Challenger, Command of the Message) and ability to translate methodology into practical seller behaviors.
* Experience using coaching tools and sources of truth for skills diagnostics: call recording platforms, LMS, CRM (Salesforce preferred), and enablement analytics.
* Excellent communication and instructional design instincts-able to create clear, concise learning that drives application.
* Project and stakeholder management experience; ability to coordinate across a matrixed organization and multiple regions.
* Deep experience within a SaaS organization and understanding of an enterprise sales motion
* Experience working in a fast-paced, enterprise cloud organization
* Excellent communication skills, both written and oral
* Bachelor's degree or equivalent experience.
Preferred skills
* Experience enabling both new business and expansion/renewal sellers.
* Background in adult learning, instructional design, or certification in relevant fields (ATD, CPLP).
* Experience running sales role-play programs, certification paths, or coach-the-coach initiatives.
* Advanced facilitation, curriculum design for skills practice, behavioral assessment, and data-driven iteration.
Success metrics (first 6-12 months)
* Shorter ramp time for new sellers (baseline set in first 30 days).
* Improved proficiency scores on prioritized skills.
* Increased conversion metrics tied to trained skills (e.g., demo-to-opportunity).
* High adoption and satisfaction from sellers and managers.
Application instructions
Submit your resume and a short cover note describing a recent skills training you designed or delivered, the methods you used (role-plays, assessments, coaching), and the measurable impact. Include any sample artifacts if available.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$132,000 - $165,000 USD
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$132k-165k yearly 60d+ ago
Education Specialist (Box Consulting)
Box 4.6
Chicago, IL job
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
We are a team of passionate and committed education professionals, eager to learn and grow our consulting practice. Our custom training services have been hugely popular over the last two years and we have developed a reputation for being key to our customer's success with Box. We want to add someone to the team who brings energy to virtual classroom delivery, communication savvy to engage with customers at varying levels in the organization, and innovative thinking about engaging customers through education.
Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together. We need to empower our customers through this transformation journey. That's where you come in.
WHAT YOU'LL DO
* Build collaborative relationships with a range of customers spanning industries
* Ensure that both new and existing Box customers are equipped to drive end user excitement and strategic adoption of Box
* Design and deliver dynamic and engaging learning experiences across different mediums (written, live-delivery via webinar, recorded video, etc.)
* Work closely with a cross-functional team of implementation, change management, and technology consultants to identify sophisticated content use-cases, overcome the people-centric challenges of moving to a cloud environment and help create education solutions that address your clients' business needs
WHO YOU ARE
* You are passionate about technology and its impact on the enterprise
* You are committed to understanding what drives individuals to adopt new tools and processes
* You are an excellent communicator and build trusting relationships with internal and external stakeholders
* You can distill complex ideas into powerful messaging and meet people where they are in their technology know-how
* You can partner effectively with cross-functional teams in order to deliver high-value education deliverables tied to a transformative vision
* You can measure results to drive continuous improvement in your client engagements
* You're curious and a lifelong learner who isn't afraid of pushing the boundaries of the education field
Here's the fine print:
* You have led engaging virtual and in person training sessions and your classroom participants raved about your sessions
* You have built education curricula in consultation with clients to drive adoption, change, and business results
* You have some familiarity with the latest trends in the learning field and with e-learning development
* You may have experience with visual design suites (Adobe Suite, Camtasia, Articulate 360, etc.) or video-editing.
* You have 1+ years of experience in education or technology training roles
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$67,000 - $83,500 USD
Create a Job Alert
Interested in building your career at Box? Get future opportunities sent straight to your email.
Create alert
$67k-83.5k yearly 20d ago
CNAPP Systems Engineer
Fortinet 4.8
Chicago, IL job
The FortiCNAPP Systems Engineer is responsible for technical sales support within Fortinet direct sales organization. Typical activities include product demonstrations, objection handling, and champion building with potential customers. As a trusted technical advisor, the Systems Engineer drives direct sales activity. The role requires excellent technical, communication, and organizational skills, and previous experience with AWS and security architectures. You will help prospective customers and partners understand the benefits of FortiCNAPP, explaining technical features and problem solving any potential roadblocks.
Role Responsibilities:
Work with the direct sales team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical blockers.
Own the technical relationship with FortiCNAPP customers, including proof-of-concept work, and the coordination of additional technical resources.
Deliver demos to customers and work hands-on with customers to demonstrate FortiCNAPP value in customer environments.
Recommend security best practices, cloud architecture, platforms and application infrastructure required to implement a complete cloud security solution based on FortiCNAPP.
Bring constructive feedback from customers to product management to improve the FortiCNAPP solution.
Expect some travel
Minimum Qualifications:
3+ Years Experience serving in the capacity of a technical sales engineer in a cloud computing environment or equivalent experience
Experience with AWS, Azure or GCP.
Experience presenting and delivering technical demo's to executives, architects, and technical staff.
Ability to login to a Linux console and write a simple Bash script. (with heavy Google help!)
Understanding of tools like Puppet, Chef or Ansible
Bonus Points if you Have:
AWS Certified Solutions Architect or equivalent from Azure or GCP
Experience in and understanding of cloud deployments - especially as it relates to security and compliance requirements.
Experience architecting and developing software or infrastructure for scalable, distributed systems.
Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space.
Previous DevOps/DevSecOps experience
Previous Compliance audit experience (either Auditor or being audited)
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $215,400 - $278,700 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
$88k-115k yearly est. Auto-Apply 60d+ ago
Domestic Category Mgr
Box Partners 4.6
Elgin, IL job
BOX Partners is seeking a seasoned Domestic Category Manager with deep expertise in corrugated packaging to lead strategic sourcing initiatives across our domestic supply chain. As a key player in our procurement team, you'll drive cost savings, ensure supplier reliability across six U.S. regions, and oversee a diverse portfolio of packaging categories. This role is ideal for someone who thrives on data-driven decision-making, process optimization, and building high-performing teams.
Working for BOX Partners provides a fast-paced, high-growth environment ideal for those who can thrive independently with career advancement in mind.
The salary is commensurate with experience; the range of this position is $80k - 120K. This position is bonus eligible and dependent upon company goal achievement
Duties/Responsibilities:
Develop and execute sourcing strategies for all domestic packaging categories working with Sourcing Specialist
Build and establish relationships with all suppliers holding them accountable to our supplier expectations
Oversee a team of direct reports and foster a culture of continuous improvement
Identify and implement process improvements to enhance procurement efficiency based on analysis of spend, supply market dynamics, category intelligence and business requirements.
Establish and achieve annual savings goals as agreed upon with VP of Procurement.
Manage a team of sourcing specialists through strategy creation, RFP's, and contracting
Analyze market indices and trends to inform purchasing decisions
Accountable for correct item set up, cost, supplier assignment, MOQ's, etc. for over 40K item configurations
Qualifications
Required Skills/Abilities:
Must have established network and strong relationships within the corrugated supplier community
Creative problem solver with strong analytical and communication skills.
A working knowledge of distribution, transportation, and supply chain processes.
Sound knowledge of inventory management principles.
Demonstrated ability to work productively and effectively in a team environment.
Strong skillset in Microsoft Office suite of products, especially Excel.
Education and Experience:
Work History Requirements:
8-10 years in sourcing.
2 -3 years leading a team with direct supervision preferred
Packaging experience preferred.
Education Requirements:
Bachelor's degree, with a concentration in the supply chain, business, or finance preferred.
Or a related degree with 8-10 years of relevant industry and work experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
BOX Partners is an E-Verify employer. We will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's form I-9 to confirm work authorization. BOX Partners does not use E-Verify to pre-screen applicants.
$80k-120k yearly 1d ago
Named Sales Engineer
Fortinet 4.8
Chicago, IL job
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Named Enterprise Sales Engineer, to be a part of enabling the success of our rapidly growing business.
As a Sales Engineer, you will:
Pre-sales: Assist in qualifying sales leads from a technical standpoint, understanding customer requirements, and providing relevant technical information
Sales calls: Serve as the primary technical resource during sales calls, addressing customer inquiries, educating them about features, specifications, and functionality, as well as integration possibilities
Demonstrate proficiency in networking applications and solutions, highlighting the value proposition of Fortinet products and services
Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
Provide post-sales training and ongoing assistance to customers, ensuring they can effectively utilize Fortinet solutions
Who We Are Looking for:
An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
Experience in technical/pre-sales support as a sales or systems engineer
Experience in LAN/WAN/Internet services administration, showcasing a comprehensive understanding of networking technologies
Strong knowledge of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES technologies and protocols
Experienced sales professional with a deep understanding of the technology business sector
Familiarity with encryption and authentication technologies
Strong presentation skills, enabling effective communication with diverse audiences
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $215,400 - $278,700 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
$90k-123k yearly est. Auto-Apply 60d+ ago
Product Support Specialist
Box 4.6
Chicago, IL job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
It's an amazing time to be working at Box and transforming the content management landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role, we support our users through a variety of channels on all aspects of Box products. We are intelligent, resourceful, clever, and committed. We provide innovative and creative solutions and break through walls to solve our customers' problems. We do not follow scripts.
WHAT YOU'LL DO
Become a technical expert on a product domain of the Box product suite and rapidly grow technical and product knowledge overtime.
Engage on customer-facing activities, such as product troubleshooting and providing support to enhance their use of the Box product.
Gain insights into how our largest customers utilize Box on a daily basis, becoming the voice of the customer for Product and Engineering Teams.
Learn how our largest customers use Box on a day-to-day basis and become the voice of the customer to our Product and Engineering Teams.
Collaborate directly with internal teams such as Customer Success Managers, Software Engineers, Implementation Consultants, Solutions Engineers, Security Operations, Release Management, and Product Managers to optimize our service.
Develop both technically and professionally through these internal connections.
Benefit from ongoing training and continued education on topics and opportunities such as tooling, web development, project management, and personal development.
WHO YOU ARE
You have a BA/BS degree.
1+ years experience in Product Support, Admin Experience Support, or a similar role a plus.
You are technically savvy with a curiosity for how software works and passion for innovation.
You're a team player that collaborates well with other support tiers and cross-functional colleagues of varying experience.
You are comfortable interacting with a high volume of customers over a variety of channels (phone, email, web-based screen-sharing).
You are able to devise creative solutions/workarounds when the product may not align with customer expectations.
You possess a strong desire to learn and grow with the ability to apply those learnings on customer cases.
You have experience providing customers with exceptional enablement & correspondence.
Your north star is a focus on always aiming to solve the problem at hand and preventing the next, with a high attention to detail.
You have excellent written and verbal communication skills.
You have high attention to detail, ability to troubleshoot, and utilize resources.
You are a self-starter, motivated to work independently and make decisions when given a project or task.
Demonstrated ability managing priorities and adapting in a fast-paced environment.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$50,000 - $55,000 USD