IT Help Desk Analyst + Jr. Encompass Administrator
Livonia, MI jobs
Hybrid Role: IT Help Desk Analyst + Jr. Encompass Administrator
Employment Type: Full-Time
Department: Information Technology
Reports To: Director of Technology
About Success Mortgage Partners
Success Mortgage Partners (SMP) is a fast-paced, family-valued, and service-driven independent mortgage lender committed to empowering employees through collaboration, innovation, and technology. We support both corporate staff and partner branches nationwide, providing exceptional internal service so that our teams can deliver exceptional service to borrowers and referral partners.
Position Overview
This hybrid position combines Level 1-2 IT Help Desk Support with Jr. Encompass Administration, creating a unique opportunity for a technically skilled mortgage professional to support day-to-day IT needs while also contributing to the ongoing optimization of our Loan Origination System (LOS), Encompass.
The ideal candidate brings experience supporting mortgage users, troubleshooting LOS workflows, managing systems access, and resolving both software and hardware issues in a timely and customer-focused manner.
Key Responsibilities
Encompass Jr. Administrator Responsibilities
Provide advanced help desk support and troubleshooting for the Encompass LOS, including issues involving users, workflows, integrations, and third-party vendors.
Assist with user support related to mortgage origination tasks and LOS operations with professionalism, urgency, and attention to compliance and software best practices.
Support Corporate Trainers and collaborate with Encompass administrators and developers on enhancements, automation, and system improvements.
Support, maintain, and troubleshoot vendor permissions and access (DU, LPA, FHA Connection, GUS, credit providers, etc.).
IT Help Desk Responsibilities
Provide Level 1 & Level 2 technical support via phone, email, ticketing, and remote/in-person assistance.
Troubleshoot issues related to:
Active Directory & user accounts
Windows 10/11, computers, docks, peripherals
Microsoft 365, Teams, OneDrive, Outlook
VPN connectivity, MFA resets, OKTA
VOIP solutions (RingCentral, Teams)
Networking basics: DHCP, DNS, IP addressing
SharePoint and OneDrive file access/permissions
Adobe Acrobat/Reader
Manage tickets, escalate when necessary, and ensure timely resolution of user issues.
Perform new computer deployments, remote user setup support, and system upgrades.
Qualifications
Required
Minimum 3 years mortgage industry experience, directly supporting mortgage users, systems, or workflows.
Minimum 2 years IT help desk experience (Level 1-2), including AD, Windows OS, networking basics, and Microsoft 365.
At least 3 years supporting Encompass LOS or other mortgage systems.
Ability to troubleshoot, research, and resolve both technical and LOS issues with urgency and professionalism.
Strong customer service, communication, documentation, and organizational skills.
Preferred
Experience supporting Encompass administration, configurations, or automation.
Experience with OKTA SSO/MFA, Fortinet, Proofpoint, or CrowdStrike.
Familiarity with LOS integrations and mortgage workflow optimization.
Ticketing system experience (FreshDesk or similar).
Former mortgage processors, loan partners, or similar roles with high technical aptitude are strongly encouraged.
Working Conditions
This is a hybrid role based out of SMP's Livonia, MI office. Most work can be performed remotely; however, onsite presence and occasional travel may be required for project, training, or support needs.
IT Business Analyst I
Dallas, TX jobs
Title: IT Business Analyst I
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About MUFG Investor Services:
MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.
At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives.
We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you.
Job Description:
MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.
The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.
Essential Functions:
Translate financial and accounting requirements into actionable software specifications.
Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows.
Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
Create and maintain documentation including meeting notes, knowledge articles, and business communications.
Build strong relationships with internal and external stakeholders to drive positive change.
Write and manage user stories and backlog items in Team Foundation Server.
Serve as the Agile Team's Scrum Master for assigned initiatives.
Support prioritization decisions and manage execution of prioritized work.
Collaborate with users to develop and execute test cases during system integration testing.
Deliver demos of completed enhancements to end users.
Work closely with developers to clarify requirements and ensure business needs are met.
Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
Act as a flexible team member, taking on overflow or backfill tasks as needed.
Monitor team performance, generate reports, and lead corrective actions.
Help remove obstacles that hinder team progress.
Requirements:
Bachelor's degree in Technology or Business Information Systems
3-5 years of experience as a Business Analyst or Business Operations Manager.
Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries
Strong understanding of accounting/finance systems and translating business needs into software requirements
Proven ability to work independently and troubleshoot technical issues
Technical troubleshooting and problem solving
Experience in Private Equity.
Proficient in advanced Excel, PowerPoint, Word and Visio
Excellent written and verbal communication skills.
Self-motivated, customer-focused, and adaptable to remote work environments
IT Business Analysts - Equity Operations ASO/VP
New York, NY jobs
The Global Markets & Risks Booking and Post Trade IT team is responsible for booking and post trade applications for Equity Derivatives, Securities Lending, Global Macro (Rates, FX, Commodities), Credit Front Office and Support Functions teams. The team is involved in the different phases of application development: user needs collection, analysis, design, implementation, delivery, support, and maintenance, within an agile framework.
We are seeking a Operations IT Business Analyst specializing in:
Equities Booking and Post-Trade domain, particularly in areas such as Equity/Securities Lending, Operations, Compliance, and Accounting (Loanet, Sophis, Broker Dealer back-office applications, …)
Collateral Management and Cash Management in external and internal applications (Calypso…) for Global Markets activities.
The candidate will primarily be involved in Business Analysis to help implement new features in the supported applications, and in functional support for end-users in Operations. He/She/They will work closely with Operations and global IT Teams and will have a good knowledge of financial products and Operations.
The candidate's responsibilities will include gathering requirements from operations, writing business requirements, creating mockup screens or proofs of concept, liaising with IT developers (both locally and in Head Office), defining and executing test scripts, and coordinating with end-users for User Acceptance Testing (UAT). Additionally, the candidate will be responsible for functional support and will assist with planning and status reporting.
Main responsibilities include:
Business Analysis / Project Management:
Collaborate closely with user representatives (traders, operations personnel, etc.) to gather and document business requirements.
Conduct and document impact and gap analyses.
Evaluate IT solutions to determine the best fit for business needs.
Develop user stories and detailed functional specifications for IT development teams.
Define and execute test scripts.
Coordinate User Acceptance Testing (UAT).
Engage in project scoping and planning, progress reporting, and the identification and management of issues and risks, ensuring effective communication throughout.
Functional Support / Maintenance:
Provide day-to-day support for Booking and Back Office applications, including
booking, straight-through processing, settlement, clearing, reporting, and accounting.
collateral management, cash management, straight-through processing, settlement, clearing, reporting, and accounting.
Qualifications :
Bachelor Degree in Computer Science / Finance
Experience in IT business analysis for Back Office in the Finance industry
Functional knowledge of Equity/Securities Lending activities from a operations perspective including booking, settlement, clearing, reporting and accounting for US broker dealer.
Functional knowledge of Equity and fixed income activities from a collateral and cash management perspective. Knowledge of booking, settlement, clearing, reporting and accounting is a plus
Familiarity with Collateral and Cash Management systems (Calypso or equivalent).
Familiarity with Broker Dealer systems (e.g., Phase 3/Shadow Suite), and trading systems such as Sophis (or equivalent), Smart Loan, Loanet,.
Knowledge of SQL, Jira, Confluence
Strong communication skills.to effectively support the needs of Operations and Front Office teams
Ability to quickly prioritize and multi-task in a fast-paced environment on multiple applications
Strong analytical and problem-solving skills
Detail oriented with the ability to multi-task
Strong interpersonal and organizational skills
Knowledge in Agile scrum practices and methodologies is a plus
Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law.
Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities.
The salary range for this position will be between $145,000 - $180,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
IT Security Analyst
Buena Park, CA jobs
The IT Security Analyst is responsible for developing, implementing, and managing security measures across multiple functional areas including core infrastructure, data, network, systems, and web applications. This role supports the creation and enforcement of security policies and procedures, monitors for threats and vulnerabilities, and assists in incident response and risk analysis. The analyst will collaborate with IT and business units to ensure the organization's security posture aligns with strategic goals and regulatory requirements.
DUTIES
Monitor and analyze security threats including viruses, malware, phishing attempts, and suspicious system activity across firewalls, IDS, VPN, email filters, and web filters.
Reports adverse security events and risk assessments to the Information Security Officer and Chief Information Officer
Administer and enforce security policies by managing user access, reviewing violation reports, investigating anomalies, and maintaining documentation of security controls.
Provide end-user support for security-related issues including malware infections, phishing attempts, and safe browsing practices.
Evaluate and recommend security tools, technologies, and procedures to improve protection and operational efficiency.
Educate IT staff and business units on security policies and best practices; consult on security implications of user-managed systems and applications.
Participate in IT projects to ensure the security requirements are integrated into system design and implementation.
Support the organization's IT strategic plan by delivering secure technology solutions that meet the business objectives.
Ensures compliance with internal policies, regulatory requirements, and industry standards.
QUALIFICATIONS
EDUCATION: Bachelor‘s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
EXPERIENCE: 3 to 5 years of combined IT and security experience with a broad range of exposure to systems analysis, application development, database design and administration; one to two years of experience with information security.
SKILLS/ABILITIES
Strong understanding of security principles, technologies, and practices across diverse platforms.
Hands-on experience with configuring and securing workstations, laptops, mobile devices, servers, printers, switches, and other peripherals.
Familiarity with banking applications such as Fiserv, Jack Henry, or FIS.
Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical audiences.
Demonstrated problem-solving, analytical thinking, and decision-making skills.
Strong customer service orientation and interpersonal skills.
Security certifications (e.g. CompTIA Security+, CEH, GCIH) are a plus.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses.
We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies
(GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website ****************************
.
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Information Technology Operations Specialist
Las Vegas, NV jobs
Source One Technical Solutions is seeking a highly motivated and detail-oriented IT Operations Specialist. In this role, you'll be instrumental in capturing, analyzing, and documenting key operational workflows and dependencies.
IT Operations Specialist
An Autonomous Mobility Company
Location: Las Vegas, NV, United States
Expected pay amount
49.00 - 54.00 USD Per Hour
Schedule: Onsite - Multiple shifts/schedules available
Assignment length: Ongoing W2 Contract
This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Job description:
This role is based in the Spring Valley area, Southwest Las Vegas, NV, and offers one of the following schedules:
Monday-Friday 10:00AM-6:30PM
Wednesday-Sunday 5:30PM-2:00AM
Sunday-Thursday 10:00AM-6:30PM
Tuesday-Saturday 10:00AM-6:30PM
As an IT Operations Specialist, you'll:
Shadow multiple operations team members to observe day-to-day workflows and system interactions.
Document processes, dependencies, bottlenecks, and pain points in current technical operations.
Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows.
Assist in developing process improvement recommendations and operational documentation.
Provide technical feedback and support where appropriate, aligning with operational goals.
Communicate findings effectively to both technical and non-technical stakeholders.
Requirements:
Prior experience in at least two of the following technical domains:
Real-time technical operations
Advanced TCP/IP networking
Cellular networks
AWS cloud computing
Kubernetes
Windows workstation support
Strong analytical and documentation skills
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in an on-site, high-security environment
Preferred qualifications:
Experience in an operations center, NOC/SOC, or similar real-time support setting
Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation
Experience interacting with DevOps or infrastructure teams in a production environment
5+ years of experience in at least two of the technical domains listed above
Work Environment:
This position is onsite at a secure facility in the Spring Valley area of Southwest Las Vegas
Must be able to pass background screening and comply with facility access requirements
Benefits:
Pre-tax commuter benefits
Employer Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
Short- and long-term disability and life insurance
401k package
Commitment: This is a full-time, ongoing contract position . It will be onsite and available to candidates who are local to the Spring Valley area, Southwest Las Vegas, NV area.
This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Capital Markets IT Americas Head (NYC Based)
New York, NY jobs
Capital Market IT (CMI) oversees the information systems for Global Markets Division (and affiliated partner support functions) covering all capital markets domains (from pre-trade to post trade through risk management and regulatory reporting). CMI covers all IT activities, ensuring applicative support to end-users, maintenance and evolution of the information system including ambitious and innovative transformation programs to accompany business growth. Capital Market IT teams are distributed across the world, currently in Paris, London, Hong Kong, Singapore and New York.
Capital Market IT is looking to reinforce its presence in the Americas, consolidating and reinforcing its Run and Build teams with ambitions to support Americas business growth.
As such, CA-CIB Americas IT is hiring its Head of Americas Capital Market IT in New York who will be responsible for putting in place a resilient and sustainable setup to support Capital Market information system for the Americas with CMI global support.
Local reporting to: Head of GIT - CIO Americas
Functional reporting to: Global Head of Capital Markets IT
The Head of CMI Americas will be a permanent member of CMI board.
Key Responsibilities
Manage and lead Capital Market IT Americas teams ensuring the right balance between business needs and skills
Put in place and maintain the proper Run and Build setup
Build and adjust sourcing capacity given business and IT requirements and constraints
Contribute to proper onboarding of the staff
Develop and accompany talents in their mission
Foster an environment of trust and empowerment
Focus teams on delivery based on business value and core IT capacities
Promote strong proximity with the business
Promote a culture of continuous improvement
Identify cost rationalization through simplifications, improvement or efficiencies.
Be a gatekeeper of IT strategy in line with CMI Master Plan
Be a communication vector of this strategy to the business and locally to GIT and make sure alignment between projects and target plan
Guarantee a high-quality production service and a proactive follow-up of incidents and remediation actions
Ensure best practices for production follow-up, monitoring and tracking are respected as well as a very proactive follow-up of incidents (applicative or infrastructure) and related action plans
Ensure integrity of all systems - including out of hours support (24/7), where required.
Ensure an accurate, exhaustive and transparent reporting
Ensure management of obsolescence and vulnerabilities on the scope of applications covered locally
Ensure coordination with external parties (Vendors, US financial market infrastructure ...)
Ensure local and global enhancements and projects deliveries
Work on continuously improving the environment and bring efficiencies
Maintain and improve service quality.
Coordinate with teams onshore/nearshore, third parties or Head Office for operations and projects.
Gain knowledge on the application functional and technical components.
Gain advanced knowledge of the functional architecture of Capital Market Information Systems.
Be a trusted partner for the business and support functions
Be identified by the business as a key partner on business initiatives and IT advisory and strategy
Ensure all projects and activities are executed within GIT / CMI quality and reporting standards
Provide transparency on project / production statuses to business partners and warn on any potential milestone postponement / budget overshoot risks and propose mitigation solutions
Manage the local budget of CMI and allocate the appropriate execution capacity
Set up a local governance with the business to provide local and global updates and health statuses on projects and production
Ensure alignment with local and regulatory policies and procedures
Be point of contact of Auditors and Regulators for Capital Market Information system.
Ensure all U.S. Regulatory (FINRA, Federal Reserve, DFS) requirements are met.
Ensure compliance with IT Control plan
Ensure the respect of policies and procedures of the organization
Management and Reporting
Direct and indirect of 17 to 20 internal and external staff
Functional supervision and management of Near shore proxy Capital Market IT team, including Capital Market IT Americas Head deputy in Montreal.
Key Internal contacts
Worldwide IT organization
Any business line and support functions involved in projects, more specifically GMD, Capital Market operations, Finance, Risk and Compliance
Key External contacts
Any external provider involved in Build and Run such as Genpact, Cap Gemini, FIS, Mysis, as well as the Head Office.
Experience Required:
12 - 15 years of relevant experience
Proven successful experience in a Capital Market IT environment as a manager in both Run and Build setup
Knowledge of Capital Market activities (namely e-trading, pricing, booking)
Experience in an Onshore/Offshore model preferred
Experience in an international environment preferred
Specialist Training Required:
Project management preferred
ITIL Foundation preferred
Approved Person Registration:
FINRA Series 99 - Operations Professional Exam (Obtention required 6 months after joining the role)
FINRA Series 27 - Financials and Operations principal
Skills & Knowledge Requirements:
Strong IT skills with appetite for functional subjects and business processes
Good understanding of Information systems underlined IT infrastructure
Soft skills:
Leadership
Team player
Strong written and verbal communication
Good organizational skills with attention to details
Ability to analyze and summarize information
Ability to work autonomously
Comfortable in working with multiple teams across locations with excellent inter-personal skills.
Organization, delegation, ability to provide technical guidance.
Ability to take efficient decisions / Result-oriented mindset
Business continuity /Disaster Recovery management preferred
Vulnerabilities management and remediations preferred
French language skills a plus
Information Technology Risk Manager
Chicago, IL jobs
Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago
ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market.
The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC.
Team Overview:
The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders).
Job Overview:
The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators.
Job Responsibilities:
Support & collaborate with Global Information Risk Management Team
Execute, implement, and maintain information security control framework (based on NIST FS)
Perform testing activities to ensure effectiveness of the control framework
Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions
Challenge the business on their risk posture and maturity of risk mitigating actions
Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD)
Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies
Report periodically on the overall risk profile. update on key issues to central and local organization
Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture
Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally"
Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information
Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board
Basic Qualifications:
8+ years' experience with operational risk management at a financial institution operating in financial markets
Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge
Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR)
Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.)
Certification in Information Security Management (e.g. CISM, CISSP, CISA)
Preferred Qualifications:
Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation)
Experience working with external auditors, regulators, etc.
Annual base salary, not including discretionary bonus eligibility: $130,000+
Perks and Benefits:
As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks.
Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities
Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off
Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts
Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service
Employer paid benefits such as term life, AD&D and disability insurance
Robust 401(k) Plan with a generous match and vesting schedule
Annual learning stipend and tuition assistance program to help employees pursue additional education
Company-issued laptops and role dependent mobile stipend
Corporate Divvy memberships and pre-tax commuter benefits
Monthly wellness subsidy available to be used towards wellness and fitness activities
Regular, open communication including monthly Town Hall meetings with the Management Team
A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion
Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays
Employee-led committees to bring awareness and inclusive activities to our employees
Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables
Private, well-equipped Mother's room
Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra
Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space
This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies.
ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws.
We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US.
Notice and Disclaimer to External Recruitment Agencies:
External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.
Jr. System Support Analyst
Dallas, TX jobs
Title: Jr. System Support Analyst
MUFG Investor Services is part of the Mitsubishi UFJ Union Financial Group (MUFG), one of the largest financial groups in the world. As such we are dedicated to providing our clients with the top-quality service and our employees with a rewarding career. To our clients, we provide record-keeping, reporting and transaction management services to the Private Equity community. This includes overseeing fund administration across various asset classes including Merchant Banking, Venture Capital, Real Estate and Fund Related Investments which includes fund of private equity funds, secondary funds and co-investment funds. MUFG also provides customized reporting, analysis and transaction management for foundations, pension plans and other private equity investors interested in a consolidated view of their entire alternative and traditional investment portfolio.
To our employees we offer a stimulating environment where they can grow as a professional and develop long term careers, not just another job. To this end we ensure our professionals have the support to achieve their career development and goals including professional certification reimbursement programs. In addition to competitive salaries, a casual work environment and an excellent benefits program we give our employees the chance to give back to the community through our social service activities.
We celebrate our employee's successes and believe successful employees lead to successful businesses. If you take pride in your work and want to take pride in your employer- contact us.
Job Description:
MUFG is seeking a System Support Analyst with a strong accounting and/or financial background to join our team. This growth-oriented position will have the primary responsibility of supporting the applications used by MUFG. This individual will be responsible for responding to user submitted tickets, processing the ticket's request, and working with the business and/or technology to facilitate any testing or answer any questions under the direction of the Sr. System Support Manager. An understanding of current accounting principles and how they are applied to the accounting and financial reporting of Private Equity Fund of Funds is strongly preferred but not required.
Responsibilities:
Reviewing and processing user submitted tickets in a timely manner.
Research and resolve application issues as directed by the Sr. System Support Manager.
Ensure user submitted help tickets have the appropriate documentation attached to the ticket as directed by the Sr. System Support Manager.
Ensure user submitted help tickets have been resolved and closed appropriately
Review and update user documentation describing the “best practices and processes” for using the system under the direction of the Sr. System Support Manager.
Maintain a working knowledge of current accounting principles as they pertain to Private Equity and the systems used by MUFG.
Perform user access reviews for applications used by MUFG.
Maintenance and support of daily operations related to applications used by MUFG.
Technical Skills:
Strong Excel and analytical skills. Knowledge of Vlookups, pivot tables, and table functions.
SQL Server Management knowledge and experience preferred but not required.
Requirements:
College degree with a major in Accounting, Finance, Management Information Systems or related field.
Minimum GPA of 3.0.
One or two years of relevant work experience required.
Proactive, resourceful, strong work ethic, team player.
Ability to manage and reorganize competing priorities.
Excellent communication skills, both written and verbal.
Knowledge of Private Equity, Investran, ServiceNow, and/or eFront Applications is preferred.
Technical Business Analyst
Dallas, TX jobs
Primary responsibilities of the Technical Business Analyst include overall coordination and follow up of requirements gathering for Data Management related projects, writing Business Requirements as needed for Agile projects, along with assisting in writing Technical Design and Data Lineage Documents. This candidate will also be responsible for tracking the progress of projects and related tasks, which will include tracking follow-ups from meetings and scrums, assessing the status of related JIRA tasks and coordinating planned releases.
Responsibilities
Liaison between business users and technical team
Schedule business requirements sessions, document meeting minutes and track follow-ups
Write Business Requirement Documents
Assist with Technical Design and Data Lineage Documents
Ensure Technical Design addresses the Business Requirements
Effectively track the progress across projects and ensure business requirements are being followed
Coordinate planned releases and send out release announcements
Assist in creating, tracking and following up on JIRA tickets
Conduct Stakeholder Interviews and facilitate meetings for requirements elicitation
Ability to work in a team-oriented, fast-paced agile environment managing multiple
Qualifications
4+ years working as a Technical BA
4+ years working on Agile projects
2-4+ years of SQL experience (Oracle and SQL Server, MongoDB a plus)
4+ years of Data Analysis/Trouble shooting
4+ years writing Business Requirement, Technical Design and Data Lineage Documents
Ability to interpret business requirements into technical requirements
Strong Meeting Facilitator
Must be able to multi-task effectively
Great organizational skills
Excellent communication skills
IT Coordinator
Waukesha, WI jobs
IT Coordinator
Department: Firm Operations
Reports To: Firm Accounting Director
Status: Full-Time, Non-Exempt
The IT Coordinator is an individual contributor responsible for supporting the firm's technology environment, ensuring reliable system performance, and providing hands-on technical expertise across hardware, software, and business applications. This role blends operational support with strategic planning-helping evaluate technology needs, strengthen IT processes, and contribute to long-term improvements that align with the firm's goals. The IT Coordinator works closely with internal teams, external vendors, and leadership to maintain a secure, efficient, and forward-looking technology infrastructure.
Key Responsibilities
Technical Support & Operations (Primary Focus)
Provide day-to-day technical support for employees, including troubleshooting hardware, software, network, and peripheral issues.
Maintain and monitor servers, workstations, mobile devices, and cloud-based systems.
Oversee account provisioning, system access, and application configurations.
Manage software installs, updates, and license tracking.
Support cybersecurity initiatives, including patching, endpoint protection, MFA, access controls, and monitoring alerts.
Maintain IT asset inventory (hardware and software), including procurement and lifecycle management.
Document IT procedures, troubleshooting steps, and support standards.
Supports training staff on firm software.
Systems Administration
Assist with administration of Microsoft 365, Entra, and other core business systems.
Support data backup processes, retention schedules, and recovery testing.
Monitor network performance; escalate issues to vendors as needed.
Project & Strategic Planning Support
Participate in IT planning discussions to identify opportunities to improve workflows, security, and system performance.
Research emerging technologies, tools, and solutions that support the firm's long-term IT strategy.
Assist in developing technology roadmaps and recommending system upgrades or process improvements.
Support implementation of new technology initiatives, coordinating logistics, user communication, testing, and training.
Provide insights to leadership on IT risks, efficiencies, and optimization opportunities.
Facilitate sharing of best practices efficiencies.
Vendor Management
Work with third-party software vendors and service providers to support system reliability and project execution.
Assist in evaluating vendor performance and researching new technology partners.
Track service tickets.
Qualifications
Education & Experience
Associate or bachelor's degree in information technology, Computer Science, or related field preferred.
5+ years of hands-on IT support experience.
Experience in a professional service or multi-location environment a plus.
Technical Skills
Strong knowledge of Windows OS, Microsoft 365, Azure AD, and network fundamentals.
Familiarity with cybersecurity tools and best practices.
Experience with troubleshooting hardware, software, and cloud-based applications.
Understanding of backup systems, endpoint management, and mobile device management (MDM).
Experience contributing to IT planning, project coordination, or process improvement is preferred.
Core Competencies
Strong problem-solving and diagnostic skills.
Excellent communication skills and the ability to support users at all technical levels.
Ability to manage multiple priorities in a fast-paced environment.
Detail-oriented with strong documentation habits.
Proactive mindset with interest in long-term IT growth and strategy.
Working Conditions
Onsite presence required [insert schedule expectations].
Occasional after-hours support during system updates or outages.
Ability to lift up to 40 lbs. (equipment).
Information Security Analyst
Jacksonville, FL jobs
Job Title Information Security Analyst
Corporate Title Associate
Deutsche Bank Chief Security Office (CSO) is looking for an Information Security Analyst to support the Bank's Information Security Threat Operations (ISTO) - Data Leakage Monitoring (DLM) capabilities.
The DLM Analyst is responsible for timely acting on data leakage events and incidents, taking decisions to ensure the corresponding course of action for rapid containment and mitigation, as well as ensuring all applicable steps in the Bank's DLM process get timely implemented (e.g. impact assessment. consequence management) and accurately documented.
Besides operations tasks, he/she will be supporting to evaluate and adjust processes, tools, and reporting, as well as wider ISTO initiatives or projects.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You'll Do
Monitor and analyze data activities to detect and prevent unauthorized data transfers and leaks
Utilize metadata logged by DLP solutions to support incident management and forensic investigations
Ensure timely response and containment of data leakage incidents
Ensure proper information security incident documentation and hand over to other colleagues within ISTO as needed
Provide accurate information and reporting with regards to DLM incidents to the relevant stakeholders and timely escalate to other relevant teams/roles as needed, Support the assessment of financial, reputational, client, market or regulatory impact associated with data leakage security incidents
Contribute to data leakage monitoring process improvements as well as detection rules tuning
Skills You'll Need
Bachelor's degree or equivalent required
Previous experience in a similar position, or background on incident management, or SOC related roles
Familiar with the MITTRE ATT&CK framework as well as CISSP, CISM, GCIH or other relevant certifications in the field
Knowledge of industry standards and best practices for data protection
Reasonable understanding/background with Security Incident and Event Management (SIEM) systems, and detection tools, ideally on Splunk, McAfee, Symantec, Microsoft Sentinel & Purview
Skills That Will Help You Excel
Fluent in English, very good communication skills and confident assuming timely decisions
Independent way of working with strong decision making and problem-solving ability
Appetite for continuous learning
Comfortable with working in international & multicultural teams
Expectations
It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville, FL is $60,000 to $86,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees ***************************
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email ****************.
IT Governance Lead
Miami, FL jobs
We are seeking a systems-driven IT Governance Lead to architect and steward a robust governance framework that aligns technology execution with strategic intent. This role is instrumental in translating regulatory standards into actionable control mechanisms while enhancing operational transparency, risk posture, and value realization across the enterprise.
Key Responsibilities
Governance Framework Design & Oversight Build and maintain a COBIT-aligned, risk-based IT governance model that supports business goals, compliance mandates, and scalable operations.
Policy Stewardship & Standards Management Curate and evolve a centralized library of IT policies and procedures, ensuring clarity, accessibility, and relevance to OCC, FDICIA, and internal requirements.
Risk & Compliance Alignment Partner with Audit, Compliance, and Security to assess exposures, resolve policy exceptions, and deploy evidence-based controls aligned to regulatory exams.
Change Management Oversight Participate in Change Advisory Boards (CABs) as a governance checkpoint, ensuring protocol adherence and impact mapping across business units.
Performance & Value Assurance Establish and maintain governance KPIs and dashboards that reflect service quality, policy maturity, risk mitigation, and business enablement.
Vendor Governance Lead oversight of third-party risk, particularly during audits, ensuring contract adherence and mitigation of compliance drift.
Strategic Roadmap Synchronization Facilitate alignment between operational IT execution and long-term planning, calibrating governance priorities to risk appetite and organizational bandwidth.
Requirements
Bachelor's degree in Information Systems, Business, or related discipline
7+ years in Banking Operations, IT Governance, audit, compliance, or risk within highly regulated environments
Strong knowledge of frameworks like COBIT, ITIL, NIST, and FFIEC
Demonstrated ability to translate regulatory language into actionable policies and controls
Skilled in cross-functional collaboration and stakeholder communication
Resilient in audit-heavy environments and adept at managing change with calm and clarity
Preferred Qualifications
COBIT or similar certifications
Familiarity with project and policy management platforms
Previous banking or financial services experience
Intercredit Bank is an equal opportunity employer.
IT Specialist - NetSuite ERP
Albion, MI jobs
Pay: $90,000.00 - $120,000.00 per year
Why This Is a Great Opportunity
Join a growing, innovative company at the forefront of solar manufacturing and engineering. You'll play a vital role in shaping how technology drives business performance, working directly with decision-makers to make a measurable impact. Enjoy a competitive compensation package, comprehensive benefits, and a workplace that values balance-with three weeks of PTO plus an extra week off between Christmas and New Year's (not counted toward PTO). This is a great opportunity to grow your IT career within a collaborative, forward-thinking organization that's building a sustainable future.
Location
Albion, Michigan - It is a hybrid position.
Note
To be considered, candidates must have hands-on experience managing and supporting NetSuite ERP systems.
About Our Client
Our client is Michigan's leading manufacturer of solar racking systems-veteran and family-owned since 2007. They design and produce high-quality solar roof, ground, and carport systems, all manufactured and inventoried at their Albion facility. With a culture rooted in integrity, innovation, and customer success, they continue to expand their impact across the solar and engineering industries.
Job Description
Manage and maintain the company's NetSuite ERP environment, ensuring optimal performance and functionality.
Provide expert-level technical support to end users, resolving system issues efficiently.
Configure and customize NetSuite to align with evolving business needs.
Collaborate cross-functionally to design workflows, custom reports, and integrations that streamline operations.
Deliver user training sessions to improve adoption and utilization of the system.
Support system updates, testing, and documentation to ensure data accuracy and process efficiency.
Qualifications
Proven experience administering and supporting NetSuite ERP systems.
Strong understanding of business processes in manufacturing, supply chain, or engineering environments.
Technical proficiency in system configuration, integration, and report building.
Excellent communication, analytical, and problem-solving skills.
Bachelor's degree in Information Systems, Computer Science, or related field preferred.
Why You'll Love Working Here
You'll join a family-oriented company that values teamwork, innovation, and accountability. As a key player in a close-knit environment, you'll see your ideas implemented quickly and your contributions recognized. The company's commitment to customer success, employee growth, and sustainable energy solutions makes this a meaningful place to build your career.
JPC-439
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Paid time off
Vision insurance
Desktop and Mobility Support
Concord, NC jobs
Must Have Technical/Functional Skills
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,
Roles & Responsibilities
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
• Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-Virus/Skype etc.
• Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions.
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience.
Report on Workstation image deployments and patch compliance metrics
Salary Range: $60,000 $70,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Insurance Business Systems Analyst
Greenwich, CT jobs
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below.
This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area.
No C2C, Third Party or Sponsorship
Title: Insurance Business Systems Analyst
Location: Hybrid (4 days onsite, 1 day remote)
Hybrid (Mon-Fri, 40 hours)
Fulltime, Permanent
Salary Range : $70,000.00- $80,000.00 10%bonus eligible)
MUST HAVE Recent Experience in the Insurance Industry!
This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals.
Responsibilities
• Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys.
• Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability.
• Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly.
• Project Work: Assist with projects and shifting priorities as needed.
• Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team.
• Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains.
• Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs).
• Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation.
• Reporting: Respond to user requests to generate reports from the system.
Skills & Requirements
• Minimum of 3-5 years of experience.
• Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial.
• Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions.
• Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams.
• Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial.
• Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage.
• Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems
Distributed Systems Engineer / AI Workloads
Fremont, CA jobs
We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite.
Your Rhythm:
Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security
Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient
Tackle complex challenges in distributed systems, databases, and AI infrastructure
Collaborate with technical leadership to define and refine the product roadmap
Write high-quality, well-tested, and maintainable code
Contribute to the open-source community and engage with developers in the space
Your Vibe:
3+ years of professional distributed database systems experience
Expertise in building and operating scalable, reliable and secure database infrastructure systems
Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure
Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB.
Programming skills in Python
Passion for building developer tools and scalable infrastructure
Available to collaborate onsite 2 days a week
Our Vibe:
Relaxed work environment
100% paid top of the line health care benefits
Full ownership, no micro management
Strong equity package
401K
Unlimited vacation
An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!
Distributed Systems Engineer / AI Workloads
Sunnyvale, CA jobs
We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite.
Your Rhythm:
Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security
Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient
Tackle complex challenges in distributed systems, databases, and AI infrastructure
Collaborate with technical leadership to define and refine the product roadmap
Write high-quality, well-tested, and maintainable code
Contribute to the open-source community and engage with developers in the space
Your Vibe:
3+ years of professional distributed database systems experience
Expertise in building and operating scalable, reliable and secure database infrastructure systems
Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure
Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB.
Programming skills in Python
Passion for building developer tools and scalable infrastructure
Available to collaborate onsite 2 days a week
Our Vibe:
Relaxed work environment
100% paid top of the line health care benefits
Full ownership, no micro management
Strong equity package
401K
Unlimited vacation
An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!
Distributed Systems Engineer / AI Workloads
San Mateo, CA jobs
We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite.
Your Rhythm:
Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security
Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient
Tackle complex challenges in distributed systems, databases, and AI infrastructure
Collaborate with technical leadership to define and refine the product roadmap
Write high-quality, well-tested, and maintainable code
Contribute to the open-source community and engage with developers in the space
Your Vibe:
3+ years of professional distributed database systems experience
Expertise in building and operating scalable, reliable and secure database infrastructure systems
Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure
Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB.
Programming skills in Python
Passion for building developer tools and scalable infrastructure
Available to collaborate onsite 2 days a week
Our Vibe:
Relaxed work environment
100% paid top of the line health care benefits
Full ownership, no micro management
Strong equity package
401K
Unlimited vacation
An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!
Technical Program Manager, Supplier Quality
Hayward, CA jobs
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Hayward, CA.
Title: Technical Program Manager, Supplier Quality (contract)
Pay Rate: $104.50/hr (W-2)
Work Schedule: Hybrid; Monday to Friday from 8am-5pm
Job Description: Our client, an on-demand, autonomous ride-hailing company, is seeking a Technical Program Manager within the Supplier Quality Team to drive supplier quality metrics, support Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) readiness . You will own strategic quality projects essential to scaling our suppliers and help with development and continuous improvement of key business applications such as Supplier Deviations, APQP & PPAP. Additionally, you will help support supplier approval to build & ship milestones. In this role , you will work cross-functionally with Supplier Quality, Corporate Quality, Engineering, Sourcing, Logistics, Manufacturing, & Business Applications. You will develop project schedules, identify milestones, flag risks, and clearly communicate ongoing progress to relevant stakeholders. You will ensure all groups understand their priorities and are coordinated, on track, and on budget.
Candidates should have proven technical skills in data and analysis that they can leverage to balance competing priorities and drive execution. Successful candidates can demonstrate intrinsic ownership of their projects while empowering their team in a dynamic environment. The ideal candidate is highly organized, data-driven, and experienced in managing complex technical programs. You take ownership of your work, communicate clearly, and help teams execute effectively in a fast-paced environment.
Responsibilities:
- Translate the top-down corporate strategy and milestones into detailed product road maps, timelines, dashboards, and deliverables
- Provide clear, well-structured, and concise communications tailored to the appropriate audience
- Effectively communicate project status, risks, and mitigation plans to stakeholders at all levels, from individual contributors to executive leadership
- Ensure project team understands what they need to deliver at all times, and define and manage processes and regular meetings
- Develop standard reports that concisely and effectively communicate program status, issues, risks, and accomplishments to key stakeholders
- Ensure problems are transparent and risks are identified and proactively mitigated
- Drive the development, implementation, and continuous improvement of business applications Deviations, APQP and PPAP
- Develop, track, and report on key quality metrics to identify systemic issues, measure supplier performance, and drive data-informed improvements
Required:
- B.S. degree or higher in an Engineering or Science discipline; Master's degree a plus
- 8-10 years of experience in program management or similar role
- Working-level knowledge of quality systems & methods, supply chain management, and manufacturing
- Proven track record in managing complex cross-functional projects
- Excellent communication, organizational and data analytic skills
Technical Program Manager, Autonomy & Product SW
Foster City, CA jobs
Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Foster City, CA.
Title: Technical Program Manager, Autonomy & Product SW (contract)
Pay Rate: $104.50/hr (W-2)
Job description: Drive high-level cross-functional program execution and orchestrate the internal delivery of key autonomy and cloud software technologies. In this role, you'll support programs that develop, validate, and improve the company's autonomous driving system. You'll be deeply embedded in the software development lifecycle, ensuring that plans become actionable work and that teams deliver against technical and product milestones across vehicle platforms. You'll also establish the processes, frameworks, and tracking systems needed to guide reliable program execution across autonomy, robotics, and cloud-based software teams.
The ideal candidate is highly organized, technically fluent, and experienced in leading complex, cross-functional engineering programs. You excel at building structure, driving execution, and fostering alignment across fast-moving teams. A strong engineering background and relevant industry domain knowledge enable you to communicate effectively with technical stakeholders and support high-quality delivery.
As a Technical Program Manager, you'll:
- Orchestrate the delivery of the technology internally to autonomous driving and cloud software technology delivery
- Drive execution of the software roadmap and align teams on priorities, timelines, and deliverables
- Build and maintain dashboards, metrics, and tracking frameworks to monitor progress, risks, and overall program health across long-running efforts
- Run status meetings and deliver concise stakeholder updates while managing Jira workflows, issue tracking, and bug resolution
- Establish scalable delivery processes, standards, and best practices that improve execution and support the internal delivery of autonomy and cloud software technologies
- Facilitate cross-functional decisions, resolve dependencies, and unblock teams to keep programs moving
- Partner with department managers to translate strategy into actionable plans, backed by strong technical understanding of platforms, SDLC, and test operations
- Build and maintain dashboards, metrics, and reporting frameworks to track program progress, team performance, and program health for key stakeholders
- Maintain a strong technical understanding of our vehicle platforms, software development lifecycle, and test operations to effectively manage program execution.
Qualifications:
- Expert proficiency in using JIRA to manage complex software development backlogs and processes is a must
- BS or MS degree in an engineering discipline or equivalent experience
- 8+ years of experience in engineering or program management with a focus on executing product development roadmaps
- A background in autonomous vehicles, robotics, or other complex, safety-critical systems is a very big advantage
- Aerospace, automotive (non-AV), med-tech, cloud software services with large deployments is acceptable
- Proven ability to execute complex cross-functional technical programs from start to finish
- Strong problem-solving and analytical skills with a focus on continuous process improvement
- Excellent written, presentation, and verbal communication skills
- Ability to perform in a fast-paced, high-stress environment and lead teams through ambiguity
- PMP or equivalent a plus
- Experience developing and scaling engineering or operational processes from scratch a plus