Mitigation Technician
Field service technician job in Clinton, MI
About Us
At Miracle Property Restoration, we specialize in restoring homes and businesses after water damage, fire damage, and mold remediation. Our mission is to deliver exceptional service and peace of mind to clients during challenging times. Join our team and make a real impact in the restoration industry!
Position Overview
We're hiring a Mitigation Technician to assist with water damage restoration and mold remediation projects. This hands-on role involves working with specialized equipment under supervision to ensure properties are restored safely and efficiently.
Responsibilities
Perform water extraction, pumping, and structural drying
Assist with mold removal and antimicrobial applications
Move and protect client contents
Set up and monitor drying equipment
Build containment systems (polyethylene enclosures)
Remove and dispose of debris properly
Maintain vehicles and restoration equipment
Follow safety protocols and company standards
Accurately report time, materials, and equipment used
Travel and work nights/weekends as needed
Qualifications
Knowledge of water extraction and pump systems (training provided)
Valid driver's license and clean driving record
Strong sense of urgency, professionalism, and positive attitude
Ability to work under time constraints and meet deadlines
Preferred
Experience with Mitigate and DASH software
Physical Requirements
Lift 50 lbs frequently; assisted lifting for heavier items
Work in tight spaces and sustain periods of standing, bending, and kneeling
Use mobile devices for data collection and time tracking
Why Join Us?
Competitive pay and benefits
Ongoing training and career growth opportunities
Be part of a team that values integrity, safety, and customer care
Repair Specialist
Field service technician job in Brighton, MI
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourageyou to have a life. Let us be the best place you'll ever work.
A Brief Overview
As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind.
What you will do
• Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers.
• Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
• Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.
• Performs other duties as assigned
• Complies with all policies and standards
What You'll Get
• Competitive weekly base pay starting at $16.50/hour.
• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at *************************
Education Qualifications
• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required
• On-the-job training/completion of Safelite SafeTech™ certification. Required
Experience Qualifications
• Must be 18 years of age or older.
Skills and Abilities
• Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.
#LI-DG1
This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Careers
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Technician
Field service technician job in Farmington, MI
Key Responsibilities:
· Perform inspections and diagnostics on various vehicle systems using software tools.
· Troubleshoot electrical systems and perform repairs using tools like scan tools, multimeters, and oscilloscopes.
· Interpret wiring diagrams and work with 12V systems and CAN (Controller Area Network) protocols.
· Utilize cloud-based diagnostic platforms and digital reporting tools.
· Communicate technical information clearly and professionally with team members and customers.
Required Skills & Qualifications:
· Automotive mechanics from Lead, A, or B-level, or individuals with relevant technical education in automotive, electrical, or mechanical systems.
· Strong understanding of vehicle diagnostics, electrical troubleshooting, and electronic systems.
· Familiarity with tools and equipment such as scan tools, oscilloscopes, and multimeters.
· Knowledge of 12V electrical systems, CAN communication protocols, and wiring diagrams.
· Basic proficiency in Microsoft Office (Word, Excel, Outlook).
· Excellent verbal and written communication skills.
· ASE certifications are a plus.
Preferred Candidates:
This position is well-suited for technically inclined individuals with recent training or academic background in automotive, electrical, or mechanical engineering programs, who are looking to launch or build upon their careers in the automotive diagnostics and service field.
Field Service Technology Delivery Lead Manager
Field service technician job in Detroit, MI
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Interacts with client stakeholders for business justification, funding, scope and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects
* Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
* Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
* Service Delivery enablement (field worker, 3rd party management)
* Distributed Service support networks
* AI powered service operations
Bonus points:
* Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations)
* Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
* Experience with Service channel experience design, implementation and execution
* Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
* Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in the CMT (Communications, Media, Technology) space
* Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Locations
Field Service Technician - Madison Heights, MI
Field service technician job in Madison Heights, MI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. Responsibilities Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications General Requirements: High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Must be a certified mechanic in the state of Michigan. The certification must include the following categories: front end, suspension, steering systems, brakes/breaking systems, electrical systems, heating and air conditioning. Experience: Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Spectrum of Technical Skills Low Voltage & Electrical Systems: Technicians should have a foundational understanding of basic electricity theory and be able to safely use a DVOM for various circuit measurements. Proficiency should extend to reading and leveraging electrical schematics as a diagnostic resource. Advanced candidates will demonstrate a deep understanding of automotive electronics, including CAN and LIN networks, and possess the ability to diagnose complex faults and perform wiring repairs according to manufacturer standards. High Voltage Systems: A core requirement is understanding the risks involved with high voltage systems and the ability to safely power them down and work on them using appropriate personal protective equipment (PPE). This includes understanding the function of various high voltage components and their monitoring systems. Highly skilled technicians will be capable of diagnosing complex high voltage faults related to charging, isolation, and interlock loop issues using the manufacturer's diagnostic processes. Chassis, Brakes & Suspension: Technicians should be proficient in fundamental chassis service, including the ability to mount and balance tires, perform vehicle alignments, and replace brake system components. The role requires the ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top-tier candidates will be adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH). Thermal Systems: Technicians must be able to service vehicle thermal systems, starting with the ability to perform a coolant drain-and-fill and safely handle refrigerant with a 609 certification. A comprehensive understanding of the entire A/C system and its components is expected. An ideal candidate can proficiently use an A/C machine and diagnose a range of thermal system concerns, including issues with coolant systems, air conditioning performance, and HVAC systems. Advanced Driver Assistance Systems (ADAS): A working knowledge of ADAS is required, beginning with a basic understanding of the features and their operation. Technicians will be expected to replace system components and perform necessary calibrations. Advanced understanding includes knowing the functionality and limitations of the complete ADAS system and the specific roles of its various sensors. Body & Glass: The role includes responsibilities related to the vehicle body, from assisting with glass removal and installation to safely replacing windshields and other glued body fixtures. Technicians may be tasked with adjusting body panels to specified tolerances and should be capable of diagnosing and repairing issues such as wind noise and water leaks. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
General Requirements: High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Must be a certified mechanic in the state of Michigan. The certification must include the following categories: front end, suspension, steering systems, brakes/breaking systems, electrical systems, heating and air conditioning. Experience: Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Spectrum of Technical Skills Low Voltage & Electrical Systems: Technicians should have a foundational understanding of basic electricity theory and be able to safely use a DVOM for various circuit measurements. Proficiency should extend to reading and leveraging electrical schematics as a diagnostic resource. Advanced candidates will demonstrate a deep understanding of automotive electronics, including CAN and LIN networks, and possess the ability to diagnose complex faults and perform wiring repairs according to manufacturer standards. High Voltage Systems: A core requirement is understanding the risks involved with high voltage systems and the ability to safely power them down and work on them using appropriate personal protective equipment (PPE). This includes understanding the function of various high voltage components and their monitoring systems. Highly skilled technicians will be capable of diagnosing complex high voltage faults related to charging, isolation, and interlock loop issues using the manufacturer's diagnostic processes. Chassis, Brakes & Suspension: Technicians should be proficient in fundamental chassis service, including the ability to mount and balance tires, perform vehicle alignments, and replace brake system components. The role requires the ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top-tier candidates will be adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH). Thermal Systems: Technicians must be able to service vehicle thermal systems, starting with the ability to perform a coolant drain-and-fill and safely handle refrigerant with a 609 certification. A comprehensive understanding of the entire A/C system and its components is expected. An ideal candidate can proficiently use an A/C machine and diagnose a range of thermal system concerns, including issues with coolant systems, air conditioning performance, and HVAC systems. Advanced Driver Assistance Systems (ADAS): A working knowledge of ADAS is required, beginning with a basic understanding of the features and their operation. Technicians will be expected to replace system components and perform necessary calibrations. Advanced understanding includes knowing the functionality and limitations of the complete ADAS system and the specific roles of its various sensors. Body & Glass: The role includes responsibilities related to the vehicle body, from assisting with glass removal and installation to safely replacing windshields and other glued body fixtures. Technicians may be tasked with adjusting body panels to specified tolerances and should be capable of diagnosing and repairing issues such as wind noise and water leaks.
Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
Auto-ApplyField Service Technician
Field service technician job in Wixom, MI
An international company with a facility near Wixom, MI is currently seeking a Field Service Technician for long-term opportunities with their growing team. These are exciting opportunities for Field Service or Maintenance Technicians looking for a company that offers great benefits, career growth, development, and competitive rates.
Field Service Technicians will be working full-time and rates are anticipated to be between $40.00 -$45.00/hour with overtime pay available over 40 hours, based on each candidate's experience and education.
All well-qualified candidates will be considered regardless of pay rate
. We offer excellent benefits-including great medical, dental, vision, vacation, bonuses, and more.
Local candidates are preferred, but any candidate within the continental US is welcome to apply as long as the travel requirements can be met.
Qualified Field Service Technicians will possess most, if not all, of the following skills and experience:
5+ years of recent / relevant experience as a field technician with industrial equipment with set up and start up experience
Experience performing troubleshooting of electrical, mechanical, combustion and piping systems
Good working knowledge of industrial electrical control systems
Strong mechanical aptitude and welding experience
Ability to debug Allen Bradley HMI and PLC's.
Ability to travel up to 95% overnight for installations within the US, with some travel to Canada, Mexico, and internationally on occasion.
Must be able to work in the United States (no H-1 sponsorship or student visas considered).
Complete standard pre-hire checks including background, drug screen, references, etc.
If qualified and interested in learning more about this opportunity, please apply with your resume!
Mechanic - Dock and Door Field Service Technician
Field service technician job in Detroit, MI
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.
From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.
We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.
Want to Learn More? Watch A Day in the Life of a Crown Field Service Technician! click here
.
Job Posting External
Job Duties
Troubleshoot, diagnose, service, repair and install dock and door equipment.
Perform all assigned planned maintenance on customer dock and door equipment.
Welding.
Maintain a service van and its inventory.
Process paperwork after completion of each job.
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks.
Preferred Qualifications
Technical school graduate preferred.
Mechanical and electrical aptitude.
Welding experience.
Good written and verbal communication and customer care skills.
Read and understand hydraulic and electrical schematics
Familiar with tools and equipment such as common hand.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
Crown also offers Service Technicians:
Award-Winning Service Training
Company Vehicle for Field Service Technicians
Tool Insurance
No Flat Rate
40 Hours Per Week plus Overtime
Uniforms
Specialty Tools
Primarily 1st Shift
Career Advancement Opportunities
EOE Veterans/Disabilities
Field Service Technician
Field service technician job in Livonia, MI
Join Shaffer Entertainment, an employee-owned business and industry leader in on-location entertainment products and innovations. We are seeking a dedicated FEC and Barcade Field Service Technician to install, troubleshoot, and repair a variety of entertainment and amusement equipment. As a part of our team, you will be provided with a company car and iPhone, and will play a crucial role in maintaining our reputation for service quality, response time, and revenue generation. We value our employees and offer a comprehensive benefits package, including health, dental, and vision insurance, a 401K retirement plan, paid time off, and more.
Responsibilities
Install and repair arcade games, pool tables, dart boards, and other amusement-related equipment.
Service ATM locations, including installation and filling.
Respond to service calls onsite at customer locations such as bars, restaurants, and family entertainment centers.
Install TVs, monitors, juke boxes, A/V and sound systems.
Set up WIFI, cabling, and networks.
Load and unload truck, drive and deliver equipment via 26' box truck
Work hours are generally M-F 8am-5pm with weekend on-call rotation once per month (Once every 5 weeks)
Qualifications
Valid driver's license with clean driving history
Candidate must be able to meet all DOT requirements including medical card, and the ability to pass a background check including criminal and driving histories.
Proficiency in troubleshooting electronic and mechanical assemblies.
Proficiency in the use of computers and associated hardware.
Experience with hand tools (drills, screwdrivers, etc.) and ability to perform preventive maintenance of games and equipment.
Prior experience as an Arcade, ATM, FEC, A/V or related equipment technician preferred.
Field Service experience preferred.
Ability to work evening/weekend and holiday rotation shifts as needed.
Able to lift up to 75 pounds
Must be at least 21 years old (some of our customers have age restricted entry)
Willing to work inside Bars/Taverns
Successful candidate must be organized, motivated and have a do-whatever-it-takes attitude.
Excellent customer interaction skills
Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
Auto-ApplyComputer Field Technician
Field service technician job in Flint, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
FIELD SERVICE TECHNICIAN
Field service technician job in Northville, MI
Objective The role of Electric Utility Field Service Technician is to provide service and parts sales to the utility market with a focus in the Midwest region. This position will also lead internal and external training initiatives and provide customer support for all Electric Utility and utility sales and service needs.
Job Responsibilities:
•\tPerform field service work to equipment sold and serviced by Jack Doheny Companies. These functions or task could be performed in various weather conditions.
•\tTravel throughout the Midwest and possibly outside the region performing service work and training.
•\tPerform work in the Whitestown service facility as needed
•\tCommunicate daily with the Field Service Manager on service call status.
•\tAccurately and timely submit reports and work orders to the Field Service Manager.
•\tMaintain a well-organized and clean service truck.
•\tCommunicate and interact with the customer on repairs and service in a professional manner.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements:
•\tMust be insurable as a driver on the JDC insurance policy.
•\tMust be able to pass at DOT physical and obtain a DOT medical card.
•\tHigh School diploma or equipment.
•\tAbility to stoop, stand, bend, climb and / or crouch repeatedly during the day to perform needed tasks.
•\tAbility to work independently and as part of a team - self-starter.
•\tMust have own hand tools
•\tMust be able to read, write and understand English.
•\tMust be able to read and understand mechanical / electrical drawings and service manuals.
•\tMust be willing and able to travel as needed to conduct field service tasks and trainings. This could be out of the State of Indiana.
•\tMust be computer literate and have the ability to communicate via email and perform tasks needed to relay data.
•\tStrong mechanical background including hydraulic and electrical systems - field service experience preferred.
•\tMust obey the laws established by local, State and federal authorities. As well as the policies and procedures of JDC.
•\tAfter training the candidate must meet or exceed the required monthly financial goals set forth by the JDC Field Service Manager.
•\tBe very organized and detail oriented
•\tStrong communication and interpersonal skills (listening, verbal and written)
•\tAbility to meet deadlines
•\tProficient with Word, Excel, etc.
•\tAbility to learn our software
The Way We Work:
•\tWork and accept responsibility to search for, create and execute new and innovative approaches to improve the performance of JDC's services and objectives
•\tAssist external and internal customers to serve their needs and take responsibility for continuously improving customer service
•\tFoster meaningful interaction among people through the exchange of information to produce understanding
•\tContinuously develop and use effective strategies and interpersonal styles to engage and guide others towards the accomplishment of identified objectives and goals in the best interest of the JDC and its customers
•\tConsistently work toward the common good of the organization and encourage others to do the same
•\tConduct themselves at all times in a professionally appropriate and respectful manner
•\tApply the proper safety/security practices according to established protocols, guidelines, and policies.
The individual in this position will interact with employees and managers in other departments and locations at Jack Doheny Companies, Inc., dba Jack Doheny Company. Receiving and reacting to directions other than from your immediate supervisor will be required periodically. Conversely, there will also be time when the person in this position must give directions to other.
HVAC Senior Service Technician
Field service technician job in Auburn Hills, MI
The Senior Service Technician's primary function is to maintain, repair, and troubleshoot HVAC equipment including but not limited to rooftop unit, split systems, air handlers, condensers, pumps, boilers, fans, cooling towers, VFD's, etc.
Trusted. Qualified. Knowledgeable. Experienced.
Stuart Mechanical provides comprehensive commercial and industrial mechanical services throughout Michigan. These HVAC services include sales, service, installation, building/automation/controls, design & builds, and preventative maintenance.
Stuart Mechanical is located in Auburn Hills, Michigan and serves the entire state of Michigan. The majority of our work is in the southeastern region. Markets served but not limited to: education, medical, automotive, religious, retail, technological, construction, fitness, property management companies, facility maintenance, etc.
Qualifications
Demonstrates and models Stuart Mechanical core values
7+ years of experience in service, repair, and installation of commercial HVAC equipment
EPA Universal certification required
Ability to solve a variety of technical issues, including complex “high level” including but not limited to larger tonnage and capacity HVAC equipment (chilled water, DX, hot water, steam), complex systems, automated controls, etc.
Ability to read blueprints and schematics to aid in troubleshooting analysis
Experience with pneumatic and DDC controls, and computerized building automation system controls
Mechanical contractors and/or boiler and refrigeration license is desired
Available for after-hours scheduled and/or emergency maintenance/repair functions
Responsibilities
Work independently, proficiently maintaining, and repairing HVAC equipment
Identify technical issues and provide solutions on projects, include costs associated, detail estimates of labor and materials, and procure materials required for projects
Coordinate and follow-up with customers regarding any maintenance issues, work orders, or scheduled shut down of equipment for repairs or replacement
Establish and maintain effective working relationships with customers, co-workers, and suppliers
Ensure installations and repairs are in compliance with all applicable local, state and federal costs, regulations, and company directives
Identify/make recommendations for building improvements to increase energy efficiency, dependability, and performance
Maintain, operate, and secure a company issued vehicle in accordance with company rules.
Disclosure
Our company is proud to be an equal opportunity workplace that is strives for inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected group. If you have a disability or special need that requires accommodation, please let us know by contacting our VP of People, Myra Ebarb, at ***************** from People and Perks with any questions or requests for accommodation.
To all recruitment agencies: We do not accept non partner agreement agency resumes. Please do not forward resumes to our team members, partners, or any other company location. We are not responsible for any fees related to unsolicited resumes.
Auto-ApplyAutomotive Service Repair Technician
Field service technician job in Dearborn, MI
Automotive Service Repair Tech Job description
Immediately hiring! We're looking for responsible, detailed people who are ready to accelerate their automotive repair career! Whether you have worked in an auto garage or car dealership, this job is for you! Become a member of our family-owned dealership.
Job Type: Full-time
Salary: From $28.00 per hour - Experience Pay Directed
Benefits:
Competitive wages
Weekly paycheck
(401k)
Paid time off
Medical, Dental and Other Insurance
Great Team Environment
Education benefits
Employee discount
Responsibilities:
Perform basic repairs on Lincoln and Ford models, including some preventative maintenance, and warranty repairs.
Receive repair orders and take to the stall area.
Diagnose the cause of any malfunction and perform the repair as authorized.
Communicate with the Parts department to obtain needed parts.
Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
Advise Service Advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Road-test vehicles to ensure repair has addressed the customer complaint.
Quality check work performed.
Attend training classes.
Keep abreast of factory technical bulletins.
Ensure that customers' vehicles are kept clean.
Administer safety and housekeeping policies and procedures
Understand and follow federal, state, and local regulations, governing service repair work.
Requirements:
High school diploma or equivalent experience level (1 year)
Valid Driver's License and good driving record
Willingness to work in a mechanical shop with moderate or loud noise level
Must possess all tools required for auto repair and maintenance
Schedule:
8 hour shift
Monday to Friday
No weekends
At Jack Demmer Automotive Group, we are committed to providing an exceptional client experience and we know that starts with our most valuable resource - our team.
Jack Demmer Automotive Group offers great career opportunities and prefers to promote from within. As a result, there is minimal turnover. We provide outstanding pay programs, benefits, training and a culture where we strive to better ourselves, the experience of our clients and our community. This fast-paced task driven and team oriented dealership is growing and needs to expand our team. Jack Demmer Automotive Group has an excellent opportunity for a Service Technician.
Family Owned & Operated for over 60 years!
What's the "Demmer Difference"? The difference is our personalized approach with each individual client. We know your time is valuable which is why we work at our clients' pace and around their busy schedules. Let us be your resource for all things automotive. Our goal is to make your experience comfortable & hospitable. Finding the right vehicle to suit your needs should not be intimidating or stressful; it should be effortless.
We are all the face of the Jack Demmer brand & what it means to exemplify the "Demmer Difference".
Learn more about Jack Demmer on YouTube:
What does the "Demmer Difference" mean? ****************************
What's it like to work at Jack Demmer? ****************************
Career Growth at Jack Demmer: ****************************
Ability to commute/relocate:
Dearborn, MI 48124: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Auto-ApplyCable Technician
Field service technician job in Rochester Hills, MI
Company DescriptionJobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: DISH
Job DescriptionDepartment Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.
Job Duties and Responsibilities
What's in it for you?
Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year!
Paid training, paid time off & paid holidays
4-day work week with opportunities to work overtime
Medical, Dental, Vision and Life Insurance packages and Health Savings Account
Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
401(K) with company match & Employee stock purchasing program (ESPP)
Tuition Reimbursement
DISH-supplied van, tools, and uniforms
Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.
What will you be doing?
As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.
Skills, Experience and Requirements
All technicians must have:
Aptitude to build rapport quickly. We want you to have a great time servicing our clients
Ability to work at heights, including ladders up to 40 feet, and in all weather conditions
Ability to lift over 70 lbs
A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
Travel may be required
Salary Range
Compensation: $18.75/Hour
Compensation and Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
Electronics Technician
Field service technician job in Madison Heights, MI
Job Description
Galco Industrial Electronics is an authorized distributor for over one million products from over 400 brands. We specialize in industrial, electrical and electronic automation, control and component solutions. Our distribution center stocks over 50,000 products and offers same day shipping and emergency service. We offer on-site and in-house repair services, as well as, engineering services which facilitate integration, retrofits and upgrades.
We currently are looking for an Electronics Technician to join our Repair/Engineering/Field Service department.
Responsibilities:
Repair electronic drives, controllers and pc boards
Troubleshoot and test electronic components to board level, using various methods and testing equipment
Repair and/or replace electronic components to board level, including but not limited to: diodes, transistors, resistors, capacitors, integrated circuits, other printed circuit components, etc.
Verify repairs using start-up testing procedures
Installs, repairs, tests, troubleshoots and maintains electrical equipment and fixtures.
Determines method and sequence of proposed installation of electrical fixtures and equipment such as AC/DC motors, control panels, PLC's, switches and transformers by referring to blueprints, schematic drawings, specifications or verbal instructions.
Analyzes failures of electrical equipment, using ammeter, voltmeter, ohmmeter, drawings and visual inspection.
Performs preventative and reliability centered maintenance activities.
Qualifications:
Associated degree in electronics or electrical technology or relevant military experience.
Ability to solder/de-solder
Thorough understanding of electronic circuitry
Ability to recognize different electronic components as their functions
Familiarity with and ability to utilize different types of test equipment such as function generators, oscilloscopes, digital multimeters, and power supplies.
Possesses strong communication skills
Regularly required to sit, stand and lift up to 50 lbs.
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Bicycle Service Technician
Field service technician job in Westland, MI
This individual should be friendly, knowledgeable of product, and devoted to always guaranteeing the D&D promise of 100% customer satisfaction.
Job Requirements and Responsibilities:
Provide excellent customer service
Meet sales goals
Utilize the elevated levels of sales and service to maximize sales performance
Ability to learn and demonstrate an in-depth knowledge of the merchandise
Maintain a keen interest in the industry and market trends
Participation in the company events and sales
Keep sales floor and merchandise neat, organized and stocked
Keep stockroom and inventory maintained and organized
Properly complete transfers, check-in orders, and follow all protocols and procedures
Ability to meet all customer needs and guarantee customer satisfaction
Complete all required training programs
Ability to understand and adhere to all company policies and standards
The ideal candidate:
Self-motivated
Friendly and enthusiastic
Interest for the merchandise in the industry
Customer service focused
Some experience in retail
Confidence and ability to effectively present information to customers
Ability to work independently and as a team
Field Service Technology Delivery Lead Manager
Field service technician job in Detroit, MI
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Interacts with client stakeholders for business justification, funding, scope and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects
+ Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
+ Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
+ Service Delivery enablement (field worker, 3rd party management)
+ Distributed Service support networks
+ AI powered service operations
Bonus points:
+ Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations)
+ Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
+ Experience with Service channel experience design, implementation and execution
+ Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
+ Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in the CMT (Communications, Media, Technology) space
+ Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
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Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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Field Service Technician, Night Shift - Madison Heights, MI
Field service technician job in Madison Heights, MI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. Responsibilities Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events. Qualifications General Requirements: High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Must be a certified mechanic in the state of Michigan. The certification must include the following categories: front end, suspension, steering systems, brakes/breaking systems, electrical systems, heating and air conditioning. Experience: Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Spectrum of Technical Skills Low Voltage & Electrical Systems: Technicians should have a foundational understanding of basic electricity theory and be able to safely use a DVOM for various circuit measurements. Proficiency should extend to reading and leveraging electrical schematics as a diagnostic resource. Advanced candidates will demonstrate a deep understanding of automotive electronics, including CAN and LIN networks, and possess the ability to diagnose complex faults and perform wiring repairs according to manufacturer standards. High Voltage Systems: A core requirement is understanding the risks involved with high voltage systems and the ability to safely power them down and work on them using appropriate personal protective equipment (PPE). This includes understanding the function of various high voltage components and their monitoring systems. Highly skilled technicians will be capable of diagnosing complex high voltage faults related to charging, isolation, and interlock loop issues using the manufacturer's diagnostic processes. Chassis, Brakes & Suspension: Technicians should be proficient in fundamental chassis service, including the ability to mount and balance tires, perform vehicle alignments, and replace brake system components. The role requires the ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top-tier candidates will be adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH). Thermal Systems: Technicians must be able to service vehicle thermal systems, starting with the ability to perform a coolant drain-and-fill and safely handle refrigerant with a 609 certification. A comprehensive understanding of the entire A/C system and its components is expected. An ideal candidate can proficiently use an A/C machine and diagnose a range of thermal system concerns, including issues with coolant systems, air conditioning performance, and HVAC systems. Advanced Driver Assistance Systems (ADAS): A working knowledge of ADAS is required, beginning with a basic understanding of the features and their operation. Technicians will be expected to replace system components and perform necessary calibrations. Advanced understanding includes knowing the functionality and limitations of the complete ADAS system and the specific roles of its various sensors. Body & Glass: The role includes responsibilities related to the vehicle body, from assisting with glass removal and installation to safely replacing windshields and other glued body fixtures. Technicians may be tasked with adjusting body panels to specified tolerances and should be capable of diagnosing and repairing issues such as wind noise and water leaks. Pay Disclosure Night shift times vary by location. Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
General Requirements: High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Must be a certified mechanic in the state of Michigan. The certification must include the following categories: front end, suspension, steering systems, brakes/breaking systems, electrical systems, heating and air conditioning. Experience: Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Spectrum of Technical Skills Low Voltage & Electrical Systems: Technicians should have a foundational understanding of basic electricity theory and be able to safely use a DVOM for various circuit measurements. Proficiency should extend to reading and leveraging electrical schematics as a diagnostic resource. Advanced candidates will demonstrate a deep understanding of automotive electronics, including CAN and LIN networks, and possess the ability to diagnose complex faults and perform wiring repairs according to manufacturer standards. High Voltage Systems: A core requirement is understanding the risks involved with high voltage systems and the ability to safely power them down and work on them using appropriate personal protective equipment (PPE). This includes understanding the function of various high voltage components and their monitoring systems. Highly skilled technicians will be capable of diagnosing complex high voltage faults related to charging, isolation, and interlock loop issues using the manufacturer's diagnostic processes. Chassis, Brakes & Suspension: Technicians should be proficient in fundamental chassis service, including the ability to mount and balance tires, perform vehicle alignments, and replace brake system components. The role requires the ability to diagnose mechanical suspension components and progress to repairing advanced vehicle dynamic issues related to traction control, ABS, and power steering. Top-tier candidates will be adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH). Thermal Systems: Technicians must be able to service vehicle thermal systems, starting with the ability to perform a coolant drain-and-fill and safely handle refrigerant with a 609 certification. A comprehensive understanding of the entire A/C system and its components is expected. An ideal candidate can proficiently use an A/C machine and diagnose a range of thermal system concerns, including issues with coolant systems, air conditioning performance, and HVAC systems. Advanced Driver Assistance Systems (ADAS): A working knowledge of ADAS is required, beginning with a basic understanding of the features and their operation. Technicians will be expected to replace system components and perform necessary calibrations. Advanced understanding includes knowing the functionality and limitations of the complete ADAS system and the specific roles of its various sensors. Body & Glass: The role includes responsibilities related to the vehicle body, from assisting with glass removal and installation to safely replacing windshields and other glued body fixtures. Technicians may be tasked with adjusting body panels to specified tolerances and should be capable of diagnosing and repairing issues such as wind noise and water leaks.
Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
Auto-ApplyComputer Field Technician
Field service technician job in Romulus, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Electronics Technician
Field service technician job in Madison Heights, MI
Job Description
Galco Industrial Electronics is an authorized distributor for over one million products from over 400 brands. We specialize in industrial, electrical and electronic automation, control and component solutions. Our distribution center stocks over 50,000 products and offers same day shipping and emergency service. We offer on-site and in-house repair services, as well as, engineering services which facilitate integration, retrofits and upgrades.
We currently are looking for an Electronics Technician to join our Repair/Engineering/Field Service department.
Responsibilities:
Repair electronic drives, controllers and pc boards
Troubleshoot and test electronic components to board level, using various methods and testing equipment
Repair and/or replace electronic components to board level, including but not limited to: diodes, transistors, resistors, capacitors, integrated circuits, other printed circuit components, etc.
Verify repairs using start-up testing procedures
Installs, repairs, tests, troubleshoots and maintains electrical equipment and fixtures.
Determines method and sequence of proposed installation of electrical fixtures and equipment such as AC/DC motors, control panels, PLC's, switches and transformers by referring to blueprints, schematic drawings, specifications or verbal instructions.
Analyzes failures of electrical equipment, using ammeter, voltmeter, ohmmeter, drawings and visual inspection.
Performs preventative and reliability centered maintenance activities.
Qualifications:
Associated degree in electronics or electrical technology or relevant military experience.
Ability to solder/de-solder
Thorough understanding of electronic circuitry
Ability to recognize different electronic components as their functions
Familiarity with and ability to utilize different types of test equipment such as function generators, oscilloscopes, digital multimeters, and power supplies.
Possesses strong communication skills
Regularly required to sit, stand and lift up to 50 lbs.
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Service CCaaS Technology Delivery Lead
Field service technician job in Detroit, MI
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations