Call Center Representative jobs at Financial Resources

Job DescriptionIn order to continually provide our members with the highest level of service, Affinity FCU is seeking results oriented and service focused individuals to join our digital contact center team. Selected candidates MUST be able to work the following shifts: M-F 8am-4:30pm, 9am-5:30pm, 9:30am-6pm or 10:30am - 7pm with Saturday availability required at least twice per month: 9am-1pm and 1-5pm shifts. 100% remote candidates who meet the requirements are eligible to apply and will be considered. The starting salary range for a new hire in this role is $48k to $50k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. Call Center specialists provide our credit union members with knowledgeable, prompt, accurate and courteous service, while also showing empathy and genuine care for their financial well-being. Responsibilities include communicating with members via digital channels to discuss their individual financial needs, effectively handle inbound calls, seek solutions to problems, identify needs based sales opportunities, and develop long term financial relationships with our members. Requirements: Minimum of two years of experience in a customer service capacity, high volume call center experience strongly preferred. Prior banking experience is preferred. Prior CRM experience is preferred, but not required. Qualified candidates must possess excellent communication, interpersonal organizational and problem solving skills. Must be positive, patient and customer focused at all times. The ability to multi-task is essential in this role. Bilingual, Spanish-speaking helpful, but not required. Affinity strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees receive a highly competitive and multi-faceted Total Rewards package including competitive pay, target incentive, full medical/ dental/prescription coverage, 401(k) plan, profit sharing, and generous paid time off. Affinity employees are also eligible for discounts on products and services and earn paid time off for volunteering. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Tuition Assistance Program. Affinity Federal Credit Union is an Equal Opportunity Employer Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we've created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation. Explore career opportunities with Affinity and belong to something better. Please scroll down and read the Applicant Statement in its entirety. Applicant Statement I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered. I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless. I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union. I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment. If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense. I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing. I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations. I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate. I understand that this application is not a contract of employment. If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company's established hiring practices. By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement. Keywords: Call center, banking, customer service, member service, contact center.

Full-Time Entry-Level Position - Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families. Qualifications: You'll love this job if you're: 🗣️ An advocate - You care deeply about the customer experience and stop at nothing to deliver value. 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools. ✍️ A wordsmith - You're clear, concise, and approachable in both written and verbal communication. 🤝 A helper - You're patient and understanding, committed to creating positive interactions. 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity. 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: Serve as the first point of contact for customer support (primarily via email, phone, and live chat). Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey. Update and maintain accurate support documentation and FAQs. Collect and route customer feedback for internal improvement. Demonstrate perseverance and empathy in resolving client concerns. Learn continuously and share your knowledge with teammates. What We're Looking For: Excellent written and verbal communication skills. Commitment to working hard to grow. A customer-first mindset with a strong desire to assist others. Previous customer service or soft sales experience is a plus. Comfort with live chat, email communication, and CRM platforms. Ability to learn quickly, stay organized, and handle multiple priorities. A positive attitude and a growth mindset - we value coach ability over perfection! 🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit. What We Offer: 💵 Weekly pay plus performance-based bonuses 🩺 Health, life, and retirement benefits 🚀 Merit-based promotions and opportunities for advancement into leadership roles 🤝 A supportive, team-oriented culture that values your growth Ready to make a real impact while building a long-term career? Apply today to join a team that values passion, purpose, and people. Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities NJ Jersey City 07305

Join the Mission. Empower Financial Wellness.Become a Bilingual Customer Service Representative at Navicore Solutions Navicore Solutions is a nonprofit organization dedicated to helping individuals and families create, restore, and maintain financial wellness. We provide compassionate financial counseling to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling and education. Our mission is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support. If you're passionate about making a meaningful impact and helping others take control of their financial future, we'd love to have you on our team. Why You'll Love Working With Us Navicore Solutions is currently seeking Bilingual (English/Spanish) Customer Service Representatives to join our Customer Service Department. This is a full-time, fully remote position - and we provide all the equipment you need. Training is also conducted entirely online. Shifts: Regular: Mon-Fri, 11:30am-8:00pm EST (Regular shift, after training) Training: Mon-Fri, 8:30am-5:00pm EST Training Dates: 1/26/26 - 3/20/26 What will you do as a (Remote) Bilingual Customer Service Representative? Role Description As a Bilingual Customer Service Representative, you will be the first point of contact, delivering exceptional customer service and supporting clients on their journey towards eliminating their debt and achieving financial stability. Your main responsibilities promptly responding to incoming calls; understanding clients' needs and taking appropriate actions to address their inquiries or requests effectively and efficiently. What To Expect Handle primarily inbound phone calls from clients. The calls typically take around 5 minutes. Although call volume may vary from day to day, you can anticipate receiving an average of around 30 calls per day. Provide additional assistance to clients via email, mail, and/or text. Support clients in enrolling and managing their debt management program, answering their questions, reviewing their information and communicating with creditors Basic Qualifications High School Diploma or Equivalent Must be fluent in English and Spanish At least 1 year of Customer service and call center experience Ability to sit for an 8-hour shift while using headset to handle phone calls Ability to type 40 words per minute Preferred Qualifications Strong organizational and time management skills Attention to detail Pleasant telephone voice and excellent verbal communication skill Ability to take direction and apply feedback Compassionate and empathetic attitude Your Benefits & Perks This Full-Time position includes the ability to participate in our full benefits package as follows. Medical, Dental and Vision benefits within 90 days of hire Generous paid time off Birthday PTO Student Loan Forgiveness Opportunities 403(b) Retirement Plan Recognition for performance Work from Home Ready to Make a Difference? If you're eager to help people reclaim control of their financial lives and want to grow with a mission-driven organization, we encourage you to apply. Learn more about Navicore Solutions and view all open positions here: Navicore Careers: ***************************************************** $18.41 per hour.

Job DescriptionJoin the Mission. Empower Financial Wellness.Become a Bilingual Customer Service Representative at Navicore Solutions Navicore Solutions is a nonprofit organization dedicated to helping individuals and families create, restore, and maintain financial wellness. We provide compassionate financial counseling to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling and education. Our mission is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support. If you're passionate about making a meaningful impact and helping others take control of their financial future, we'd love to have you on our team. Why You'll Love Working With Us Navicore Solutions is currently seeking Bilingual (English/Spanish) Customer Service Representatives to join our Customer Service Department. This is a full-time, fully remote position - and we provide all the equipment you need. Training is also conducted entirely online. Shifts: Regular: Mon-Fri, 11:30am-8:00pm EST (Regular shift, after training) Training: Mon-Fri, 8:30am-5:00pm EST Training Dates: 1/26/26 - 3/20/26 What will you do as a (Remote) Bilingual Customer Service Representative? Role Description As a Bilingual Customer Service Representative, you will be the first point of contact, delivering exceptional customer service and supporting clients on their journey towards eliminating their debt and achieving financial stability. Your main responsibilities promptly responding to incoming calls; understanding clients' needs and taking appropriate actions to address their inquiries or requests effectively and efficiently. What To Expect Handle primarily inbound phone calls from clients. The calls typically take around 5 minutes. Although call volume may vary from day to day, you can anticipate receiving an average of around 30 calls per day. Provide additional assistance to clients via email, mail, and/or text. Support clients in enrolling and managing their debt management program, answering their questions, reviewing their information and communicating with creditors Basic Qualifications High School Diploma or Equivalent Must be fluent in English and Spanish At least 1 year of Customer service and call center experience Ability to sit for an 8-hour shift while using headset to handle phone calls Ability to type 40 words per minute Preferred Qualifications Strong organizational and time management skills Attention to detail Pleasant telephone voice and excellent verbal communication skill Ability to take direction and apply feedback Compassionate and empathetic attitude Your Benefits & Perks This Full-Time position includes the ability to participate in our full benefits package as follows. Medical, Dental and Vision benefits within 90 days of hire Generous paid time off Birthday PTO Student Loan Forgiveness Opportunities 403(b) Retirement Plan Recognition for performance Work from Home Ready to Make a Difference? If you're eager to help people reclaim control of their financial lives and want to grow with a mission-driven organization, we encourage you to apply. Learn more about Navicore Solutions and view all open positions here: Navicore Careers: ***************************************************** $18.41 per hour.

Do you want to use your communication skills to support meaningful causes? We're hiring Work -from -Home Call Center Agents who are passionate about helping others. Responsibilities: Handle calls to process donations for non -profits, ensuring a smooth experience for every donor. Answer questions and resolve concerns with care and professionalism. Enter donor details accurately into our database. Follow up to ensure donor satisfaction. Achieve performance targets to advance in your career. Requirements High school diploma or GED. Excellent verbal communication skills. Reliable internet and a distraction -free workspace. Proficiency with basic computer programs like Microsoft Office. Willingness to work flexible hours, including some evenings and weekends. 6 months or brick and mortar or call center experience. Benefits Remote work-you can be part of our team from anywhere! Competitive pay starting at $14 -15/hour, with room for growth. Career advancement opportunities. A positive and encouraging work environment. If you're driven, compassionate, and excited to contribute to important causes, we want to hear from you.

Benefits 11 Paid Holidays 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid sick time Paid time off Paid training Referral program Vision insurance Job type Full-time. Location This is an in-office opportunity located at 401 White Horse Rd, Voorhees, NJ 08043. Number of openings for this position Ongoing need to fill this role. Pay Starting at $18.00 - $20.00 per hour plus $630 to be paid towards medical health insurance per month. Monthly Bonus Potential. Schedule Monday to Friday.Job Summary The Consumer Care Representative works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Consumer Care Representative makes routine collections and forwards more complicated accounts to the Manager or other staff for resolution. The Consumer Care Representative may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prison officials, state and county records departments, debtors, and/or other third parties by telephone and/or in writing to request, gather, and file necessary account information. Under close supervision and using the specific scripts and procedures, the position may conduct follow-up communications with the debtors and employers regarding wage garnishment or rehabilitation programs. The Consumer Care Representative may receive and submit to the client hearing requests from debtors. Job Duties and Responsibilities Skip-tracing debtors to locate current residence and employment information Handling incoming and outgoing collection calls Negotiating balance in full payments, payment arrangements or legal referrals Reviewing accounts and schedule contact dates for follow-up calls Reading and following scripts verbatim Follow Federal/State laws and company policies Documenting interactions with debtors Additional duties as assigned based on the line of business Qualifications Education High school diploma or GED required ExperienceCollection experience preferred Knowledge, Skills, and Abilities Reading and typing Working knowledge of modern office procedures, methods, and computer equipment Excellent communication skills Principles and practices of customer service Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided Good organizational skills and attention to detail Ability to comply with rules, regulations, laws and methods related to debt collection Work independently in the absence of immediate supervision Ability to handle and resolve recurring problems Successfully complete and pass the FDCPA test Successfully be approved to work on the contract, per the client's requirements, state licensing and background check procedure Clearance As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual's honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process. Licensing This position requires you to be eligible to be licensed as a collector in certain states. Coast will submit and maintain all required individual collector licensing on your behalf. Security Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices are of equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Medical Benefits For a position at this level, Coast will pay $630 per month for medical coverage for the employee. Coverage begins on the first day of the month following 60 days of employment. Eligibility and participation are subject to the terms outlined in the applicable Summary Plan Description. Dental and Vision For a position at this level, Coast offers optional buy-up plans for dental coverage. Coverage begins on the first day of the month following 60 days of employment. Paid Time Off Paid Holidays: 11 Federal holidays Sick Leave: At the start of employment, employees will begin accruing one hour of paid sick leave for every 30 hours worked, with a maximum accrual. Employees may not use more than 40 hours of sick leave in any benefit year. Paid Vacation: Beginning on the one-year anniversary of employment, 10 days of vacation will be awarded. Thereafter, additional vacation will be awarded on each anniversary with vacation accruals increasing on five-year incremental anniversaries. Retirement Currently offered through TransAmerica. Employees become eligible to participate in Coast's 401k plan the first day of the quarter following successful completion of a 60-day waiting period beginning with their start date. Eligibility and participation of the 401k plan are governed by the terms and conditions set forth in the Summary Plan Description. Currently, and only by way of summary, Coast will match up to 3% of contributions made after one year of employment. Term Life Insurance For a position at this level, Coast provides company-paid term life insurance with a $10,000 death benefit upon successful completion of a 90-day introductory period. Additional Voluntary Benefits Health Savings Account (HSA): Available when enrolled in Bronze medical plan Accident insurance offered Employee life insurance (additional coverage available at employee cost) offered Spouse and child life insurance options offered Short and long term disability offered Employee assistance program (EAP) Employee referral bonuses * Note: Plans, coverage options, and company contributions are subject to change during annual open enrollment. Disclaimer This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.

Job Description Summary: As a vital member of our Customer Service Center, you will serve as the first point of contact for our clients, addressing a wide array of banking needs. This position requires a commitment to delivering exceptional service, a proactive approach to solving problems, and the ability to enrich client interactions with comprehensive product knowledge and support. The role is crucial in ensuring client account safety and providing seamless support through calls, emails, and chat while maintaining professionalism and team spirit. Bilingual preferred. Job Responsibilities: Client Interaction Enrichment Provide personalized support and solutions for clients' banking needs, including but not limited to general account inquiries, debit card issues, online banking assistance, and loan servicing inquiries through, email, telephone, and chat. Identify and resolve issues, concerns, complaints, and requests for information regarding the Bank's products and services to the satisfaction of the customer. Utilize appropriate technology and resources to effectively manage each customer interaction and strive for the goal of first call resolution. Proactively identify opportunities to add value during each interaction, ensuring clients feel heard, valued, and supported by going the extra mile to exceed client expectations, fostering trust and loyalty. Project a professional image to the customer, ensuring that all customer service protocols are demonstrated in each interaction. Training, Team Collaboration, and Support Work collaboratively within a team environment to share knowledge, solve problems collectively, and ensure consistency of support. Participate in team meetings and training sessions, contributing positively to the team's development and success. Successfully completes all required training including computer, telephone technology, products and services and standards of excellence. Demonstrates proficiency in multi-tasking, patience, and the ability to manage stress during peak periods and privacy. Employ the bank's policies and procedures to safeguard client data against unauthorized access or fraud. Comply with all regulations pertaining to BSA, USA Patriot Act, OFAC and Bank policies and procedures. Identify/generate sales leads through conversations and strive to offer Columbia Bank products to meets customers' needs. Comprehensive Product and Service Knowledge Maintain an in-depth understanding of the bank's products and services, enabling informed recommendations that suit clients' unique banking needs. Stay current with the latest banking trends, products, and technologies to provide accurate and up-to-date information. Engage in ongoing training and professional development to enhance your banking knowledge and customer service skills. Effective Communication and Follow-Up Handle client communications across multiple channels, including phone, email, and live chat, ensuring clear, concise, and effective exchanges. Log and track follow-up cases, ensuring all client issues are resolved in a timely and satisfactory manner. Accurately records all pertinent information required for research, adjustments, or resolution of every service request. Other Responsibilities Perform other job-related duties, including Fulfillment tasks, as may be assigned. Job Requirements: High school diploma or equivalent required. Associate or bachelor's degree preferred, not required. 1-2 years of experience in a customer service capacity, especially in a call center or banking environment, is preferred. Demonstrated ability to provide outstanding customer service. A passion for helping others and the ability to empathize with and prioritize customer needs. Ability to always uphold a high degree of service standards. Excellent verbal and written communication skills. Ability to convey information clearly and effectively across various communication channels. Strong attention to detail and accuracy, especially in handling customer inquiries and servicing banking needs. Proactive and creative problem-solving skills. Ability to assess customer issues and find effective solutions quickly. Comfortable using banking software, databases, and systems. Familiarity with digital banking services is advantageous. Strong PC trouble shooting skills, such as browser settings and proficient with internal systems. Ability to work effectively as part of a team. Willingness to support colleagues and collaborate to achieve team goals. Flexibility to adapt to changing environments, banking products, and customer needs. Ability to handle stress and work under pressure in a very structured environment. Columbia Bank offers the following benefits: Medical, Dental, Vision and Rx which are contributory. Bonus programs. Employee Stock Option Program (ESOP). Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D). Paid Time Off (PTO) which includes Personal and Vacation Time. Paid Sick Time. Bank Holidays. Employees may participate in the 401k program. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level. As a bank, we believe in investing in the right places. Especially when it comes to our employees. Our assets are our people. The Bank of Princeton has programs to help our employees grow in the community we serve. If you are a creative thinker interested in career growth, development and exceeding customer expectations, I am looking for you. We are always seeking top talent in Retail Banking. The ideal candidate should have two or more years of experience in retail banking as Teller, Head Teller or Service Representative with strong experience in funding client transactions, while maintaining outstanding customer service and relationships. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices in banking to accomplish as variety of tasks. This position is located in Kingston, NJ. Compensation includes a base salary commensurate with experience, excellent benefits including 401K, healthcare and a host of others. The bank is expanding not only in New Jersey but in Philadelphia and is one of the fastest growing institutions in New Jersey. It is noted as one of the top 50 fastest growing companies in NJ. The Bank of Princeton is an Equal Employment Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled/Sexual Orientation.

The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level. As a bank, we believe in investing in the right places. Especially when it comes to our employees. Our assets are our people. The Bank of Princeton has programs to help our employees grow in the community we serve. If you are a creative thinker interested in career growth, development and exceeding customer expectations, I am looking for you. We are always seeking top talent in Retail Banking. The ideal candidate should have two or more years of experience in retail banking as Teller, Head Teller or Service Representative with strong experience in funding client transactions, while maintaining outstanding customer service and relationships. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices in banking to accomplish as variety of tasks. This position is located in Kingston, NJ. Compensation includes a base salary commensurate with experience, excellent benefits including 401K, healthcare and a host of others. The bank is expanding not only in New Jersey but in Philadelphia and is one of the fastest growing institutions in New Jersey. It is noted as one of the top 50 fastest growing companies in NJ. The Bank of Princeton is an Equal Employment Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled/Sexual Orientation.

The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level. As a bank, we believe in investing in the right places. Especially when it comes to our employees. Our assets are our people. The Bank of Princeton has programs to help our employees grow in the community we serve. If you are a creative thinker interested in career growth, development and exceeding customer expectations, I am looking for you. We are always seeking top talent in Retail Banking. The ideal candidate should have two or more years of experience in retail banking as Teller, Head Teller or Service Representative with strong experience in funding client transactions, while maintaining outstanding customer service and relationships. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices in banking to accomplish as variety of tasks. This position is located in Kingston, NJ. Compensation includes a base salary commensurate with experience, excellent benefits including 401K, healthcare and a host of others. The bank is expanding not only in New Jersey but in Philadelphia and is one of the fastest growing institutions in New Jersey. It is noted as one of the top 50 fastest growing companies in NJ. The Bank of Princeton is an Equal Employment Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled/Sexual Orientation.

Responsibilities include but are not limited to: * Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. * Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-going goal of establishing a positive customer experience. * Answer high volume of phone calls, respond to e-mails including various communication channels from clients regarding balances, transactions, Debit Card usage/limits, Internet Banking, and other general banking queries. * Maintain proficient knowledge of Bank products and services and ability to educate customers on such, as well as cross sell various products and services. * Maintain ownership of issues to resolutions and escalate unresolved issues through proper channels. * Responsible for achieving individual sales, referral and service quality goals. * Develop referrals from prospects calling to inquire on bank products and services. * Provide operational support and trouble shoot issues for various digital banking products, such as Online Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, and Mobile Wallet/Bill Pay. Required Skills: * Excellent verbal and written communication skills. * Strong Customer Service Skills with the ability to engage customers in conversation regarding products and services. * Proficient computer skills; ability to understand and utilize multiple systems, computer and databases. * Demonstrate a working knowledge of bank products, services and policies. * Ability to solve practical problems. * Demonstrate a professional manner and team spirit. * Must be self-driven with a positive outlook and have the ability to demonstrate confidence, tact, patience, and diplomacy while dealing with customers. * Detail oriented and organized. Required Experience: * High School Diploma or GED and a minimum of two years' high volume call center experience, teller or branch banking experience. * Bilingual preferred.

Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-going goal of establishing a positive customer experience. Answer high volume of phone calls, respond to e-mails including various communication channels from clients regarding balances, transactions, Debit Card usage/limits, Internet Banking, and other general banking queries. Maintain proficient knowledge of Bank products and services and ability to educate customers on such, as well as cross sell various products and services. Maintain ownership of issues to resolutions and escalate unresolved issues through proper channels. Responsible for achieving individual sales, referral and service quality goals. Develop referrals from prospects calling to inquire on bank products and services. Provide operational support and trouble shoot issues for various digital banking products, such as Online Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, and Mobile Wallet/Bill Pay.

Responsibilities include but are not limited to: * Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. * Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-going goal of establishing a positive customer experience. * Answer high volume of phone calls, respond to e-mails including various communication channels from clients regarding balances, transactions, Debit Card usage/limits, Internet Banking, and other general banking queries. * Maintain proficient knowledge of Bank products and services and ability to educate customers on such, as well as cross sell various products and services. * Maintain ownership of issues to resolutions and escalate unresolved issues through proper channels. * Responsible for achieving individual sales, referral and service quality goals. * Develop referrals from prospects calling to inquire on bank products and services. * Provide operational support and trouble shoot issues for various digital banking products, such as Online Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, and Mobile Wallet/Bill Pay. Required Skills: * Excellent verbal and written communication skills. * Strong Customer Service Skills with the ability to engage customers in conversation regarding products and services. * Proficient computer skills; ability to understand and utilize multiple systems, computer and databases. * Demonstrate a working knowledge of bank products, services and policies. * Ability to solve practical problems. * Demonstrate a professional manner and team spirit. * Must be self-driven with a positive outlook and have the ability to demonstrate confidence, tact, patience, and diplomacy while dealing with customers. * Detail oriented and organized. Required Experience: * High School Diploma or GED and a minimum of two years' high volume call center experience, teller or branch banking experience. * Bilingual preferred.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: This position is responsible for supporting Branches, Contact Center and Departments by resolving and responding to their inquiries and concerns. Manage all aspects of IRA Plans and IRA accounts in addition to performing various duties for other deposit product accounts on the Core system. KEY RESPONSIBILITIES: Manages IRA plans/accounts; includes but not limited to verifying IRA documentation and correcting transactions to ensure accurate tax reporting. Maintains IRA plans/accounts, set up IRA auto distributions, maintain beneficiary information and distribution withholding. Resolves and responds to customer concerns for Branch, Department and Call Center personnel including but not limited to Savings, Checking, Safe Deposit Box, Certificate and Retirement Accounts and RMS Concerns. Concerns are received through queues, emails, telephone and by mail. Maintains and updates customer and account information including but not limited to account type changes, rates, alternate addresses and special coding. Assists with daily review of Consumer & Business Mobile Deposits such as approval or decline checks for deposit as needed Assists with review of various Cold Storage reports and Horizon 360 generated reports for ongoing account/customer monitoring Assists with daily processing of Department General Ledger entries, safe box payments, mail deposits and Official Check generation for the back-office departments. Responds to requests by management to perform related duties and activities. MINIMUM QUALIFICATIONS: High school diploma or GED Minimum 4-6 years' experience servicing Individual Retirement Accounts Strong Interpersonal skills, including listening, written and verbal communication Strong organizational and time management skills Strong PC Skills; ability to use various computer programs including Microsoft Office PREFERRED QUALIFICATIONS Bachelor's degree. WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most essential and dynamic tasks in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the job Primary liaison for service side of the client relationship including escalation, oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and coordination of the client loyalty process.Work Model Training: 100% in-office Post-training: Hybrid schedule About the team You'll be part of one of three account service teams that collectively support all FIS clients. The team works collaboratively to resolve missing files, move work that wasn't processed on time, and handle ad hoc requests while maintaining service excellence.What you will be doing Serving as the primary point of contact for internal and external clients to resolve outstanding issues and respond to inquiries. Handling client requests via phone, email, and ticketing system. Researching and resolving problems related to missing files and delayed processing. Performing daily SLA reporting and logging billing activities. Educating clients on new processes and day-to-day operational procedures. Coordinating with relationship managers and other departments to ensure proper servicing of accounts. Preparing reports and maintaining accurate documentation. Keeping up-to-date on product changes and enhancements. Other related duties as assigned. What you bring High school diploma or GED required; bachelor's degree in business or related field preferred. 1-2 years of experience in banking, financial services, or client support. Strong communication skills (verbal and written) with the ability to explain processes clearly. Working knowledge of FIS products/services and general banking operations. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong organizational, analytical, and problem-solving skills. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment. What we offer you Opportunities to learn and grow in a dynamic client services environment. Inclusive and collaborative work culture. Competitive salary and benefits. Career development within a global fintech leader. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: This position is responsible for performing all daily functions associated with a Wire Transfer Operations and assisting others regarding inquiries and problem resolution. This position is considered at the intermediate or journey person role. Incumbent is expected to perform routine and less complex non-routine duties of the job. Exercises independent judgment in resolving issues. Performs duties of a highly complex nature, including statistical reporting and reconciliation. Maintains focus on customer service and proof of area workflow. KEY RESPONSIBILITIES: Performs all tasks related to processing incoming and outgoing wire transfers, which is inclusive of monitoring and processing queues such as repair, exception, callback verifications etc. Review and release wires from the OFAC queues according to the established guidelines. Complete daily all file maintenance duties and daily proof. Assist with responding and resolving customer concerns for Branches and departments. Is responsible for providing assistance to customers and/or other agencies as required by the assigned position. Customers and/or agencies include, but are not limited to Online Cash Management Clients, Correspondent Banks, Wire Transfer Vendor and Federal Reserve. Service and assistance are provided in a professional, timely and accurate manner. Follows all department guidelines inclusive of policies and procedures in order to complete duties in an effective and efficient manner. Stays alert to recommendations in order to enhance departmental effectiveness overall. Assists others as directed to accomplish departmental objectives. Participates in training and development programs as requested or required. Works on special projects as assigned MINIMUM QUALIFICATIONS: 2-4 years of related experience. Knowledge of banking operations. Ability to exchange information clearly and concisely and to present ideas, report facts and other information. Ability to manage own workflow and resolve questions and problems with supervisor. Good communication and organizational skills. Basic knowledge of PC skills. Ability to add, subtract, multiply and divide monetary units and to perform arithmetic operations with the use of a calculator. Ability to work scheduled hours. WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $19.38 - $24.26 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

Full-time Description Staff Member's Role: Work with the management team and co-workers to fulfill the Credit Union's mission. Commit oneself to working to the best of your ability in both an individual and team environment. Provide personalized banking services to members. Develop and maintain strong member relationships, assess needs, and sell Credit Union products and services. Ensures the highest level of quality service is provided to existing and potential members. This position involves extensive telephone interactions with members. Essential Functions Serving our members and prospective members by providing service and information in a pleasant, efficient manner via telephone, mail, and other correspondence, including: Field and facilitate various member inquiries and requests, ensuring the highest level of satisfaction throughout each and every interaction. Research and facilitate member inquiries and issues across all Credit Union accounts, services and products. Escalate as needed to appropriate departments. Consistently apply a consultative approach to cross-selling additional Credit Union products and services; identify member needs during interactions, and offer appropriate solutions. Facilitate and/or perform various servicing requests and transactions on member accounts. Knowledge of how virtual chat works and is comfortable with using it Meet and maintain required expectations to ensure proper call queue management through various changes in capacity (i.e.: adherence to work/break schedule, number of calls, duration of calls, availability in queue, call quality, etc. The Atlantic strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees receive a highly competitive and comprehensive total compensation package including competitive pay, target incentive, medical / dental / prescription coverage, 401(k) plan (with up to 6% match), and generous paid time off. As an The Atlantic employee you are eligible for discounts on our products and services and earn paid time off for volunteering. In addition to these benefits, The Atlantic provides educational and developmental opportunities as well as access to our formal Tuition Assistance Program. Requirements · Minimum high school diploma or GED equivalent. · At least two (2) years in a financial institution with similar job functions. · Strong interpersonal skills (oral and written communications), active listening, positive attitude. · Proficient in computer skills (i.e. Microsoft Office Suite) with the ability to learn new software as required. Salary Description $19-$24 per hour

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: This position is responsible for supporting Branches, Contact Center and Departments by resolving and responding to their inquiries and concerns. Manage all aspects of IRA Plans and IRA accounts in addition to performing various duties for other deposit product accounts on the Core system. KEY RESPONSIBILITIES: * Manages IRA plans/accounts; includes but not limited to verifying IRA documentation and correcting transactions to ensure accurate tax reporting. Maintains IRA plans/accounts, set up IRA auto distributions, maintain beneficiary information and distribution withholding. * Resolves and responds to customer concerns for Branch, Department and Call Center personnel including but not limited to Savings, Checking, Safe Deposit Box, Certificate and Retirement Accounts and RMS Concerns. Concerns are received through queues, emails, telephone and by mail. * Maintains and updates customer and account information including but not limited to account type changes, rates, alternate addresses and special coding. * Assists with daily review of Consumer & Business Mobile Deposits such as approval or decline checks for deposit as needed * Assists with review of various Cold Storage reports and Horizon 360 generated reports for ongoing account/customer monitoring * Assists with daily processing of Department General Ledger entries, safe box payments, mail deposits and Official Check generation for the back-office departments. * Responds to requests by management to perform related duties and activities. MINIMUM QUALIFICATIONS: * High school diploma or GED * Minimum 4-6 years' experience servicing Individual Retirement Accounts * Strong Interpersonal skills, including listening, written and verbal communication * Strong organizational and time management skills * Strong PC Skills; ability to use various computer programs including Microsoft Office PREFERRED QUALIFICATIONS * Bachelor's degree. WORKING CONDITIONS Work is mainly performed in a normal office environment. Noise levels usually are moderate. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting. This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $22.26 - $27.79 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: This position is responsible for performing all daily functions associated with a Wire Transfer Operations and assisting others regarding inquiries and problem resolution. This position is considered at the intermediate or journey person role. Incumbent is expected to perform routine and less complex non-routine duties of the job. Exercises independent judgment in resolving issues. Performs duties of a highly complex nature, including statistical reporting and reconciliation. Maintains focus on customer service and proof of area workflow. KEY RESPONSIBILITIES: * Performs all tasks related to processing incoming and outgoing wire transfers, which is inclusive of monitoring and processing queues such as repair, exception, callback verifications etc. Review and release wires from the OFAC queues according to the established guidelines. Complete daily all file maintenance duties and daily proof. Assist with responding and resolving customer concerns for Branches and departments. * Is responsible for providing assistance to customers and/or other agencies as required by the assigned position. Customers and/or agencies include, but are not limited to Online Cash Management Clients, Correspondent Banks, Wire Transfer Vendor and Federal Reserve. Service and assistance are provided in a professional, timely and accurate manner. * Follows all department guidelines inclusive of policies and procedures in order to complete duties in an effective and efficient manner. Stays alert to recommendations in order to enhance departmental effectiveness overall. * Assists others as directed to accomplish departmental objectives. * Participates in training and development programs as requested or required. * Works on special projects as assigned MINIMUM QUALIFICATIONS: * 2-4 years of related experience. * Knowledge of banking operations. * Ability to exchange information clearly and concisely and to present ideas, report facts and other information. * Ability to manage own workflow and resolve questions and problems with supervisor. * Good communication and organizational skills. * Basic knowledge of PC skills. * Ability to add, subtract, multiply and divide monetary units and to perform arithmetic operations with the use of a calculator. * Ability to work scheduled hours. WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $19.38 - $24.26 hourly Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.