Customer Service Representative jobs at FAB&T - 246 jobs

Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing customer requests. Interacts with customers and team members in a professional a Customer Service, Call Center Specialist, Call Center, Specialist, Processing, Customer, Retail, Banking

Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, help Client Service, Teller, Specialist, Customer Service, Banking, Retail

Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, help Client Service, Specialist, Customer Service, Retail, Banking

Regular Your opportunity As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

The senior level client workflow specialist leads the design, training and implementation of data management workflows with client environments utilizing the TRIPS application. This role is highly client facing and requires a strong blend of technical acumen, business process understanding and interpersonal communication skills. This role will work closely with clients and internal teams to translate business requirements into scalable, efficient, and compliant data workflows. It will be responsible for new hire training and lead consultative initiatives with our clients. Job Functions * Collaborate with clients and internal departments to gather and analyze business requirements related to data management and operational workflows. * Design and document end-to-end data workflows tailored to client-specific environments, ensuring alignment with business goals and business standards. * Lead the implementation of workflow solutions, including configuration, testing, and deployment within client systems. * Deliver hands-on training and support to our client teams and internal resources to ensure successful adoption and long-term sustainability of implemented workflows as well as team expansion. * Evaluate, optimize and advise on existing workflows for performance, scalability, and user experience. * Serve as a liaison between client stakeholders, internal engineering teams, and product managers to ensure seamless delivery and feedback integration. * Maintain detailed documentation of workflow designs, implementation plans, and training materials. Create training plans and lead training initiatives internal at Deluxe. Basic Qualifications: * Education and Experience: Bachelor's Degree and 3 years, or HS/GED and 7 years * Must be 18 years of age or older Preferred Qualifications: * 5+ years of experience as Business Analyst, Process Engineer, Software Implementation, Project Management * Knowledge of data lifecycle management, data governance, and workflow automation tools. * Strong verbal and written communication skills and experience in client facing roles. * Proficiency in tools such as SQL, Visio or other Workflow platforms * Familiarity with cloud platforms and data integration tools * Certification in Lean Six Sigma or a similar process improvement methodology is preferred. Compensation The compensation range for this position is $75,000.00 - $85,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity. Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: * Healthcare (Medical, Dental, Vision) * Paid Time Off, Volunteer Time Off, and Holidays * Employer-Matched Retirement Plan * Employee Stock Purchase Plan * Short-Term and Long-Term Disability * Infertility Treatment, Adoption and Surrogacy Assistance * Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************.

The senior level client workflow specialist leads the design, training and implementation of data management workflows with client environments utilizing the TRIPS application. This role is highly client facing and requires a strong blend of technical acumen, business process understanding and interpersonal communication skills. This role will work closely with clients and internal teams to translate business requirements into scalable, efficient, and compliant data workflows. It will be responsible for new hire training and lead consultative initiatives with our clients. Job Functions + Collaborate with clients and internal departments to gather and analyze business requirements related to data management and operational workflows. + Design and document end-to-end data workflows tailored to client-specific environments, ensuring alignment with business goals and business standards. + Lead the implementation of workflow solutions, including configuration, testing, and deployment within client systems. + Deliver hands-on training and support to our client teams and internal resources to ensure successful adoption and long-term sustainability of implemented workflows as well as team expansion. + Evaluate, optimize and advise on existing workflows for performance, scalability, and user experience. + Serve as a liaison between client stakeholders, internal engineering teams, and product managers to ensure seamless delivery and feedback integration. + Maintain detailed documentation of workflow designs, implementation plans, and training materials. Create training plans and lead training initiatives internal at Deluxe. Basic Qualifications: + Education and Experience: Bachelor's Degree and 3 years, or HS/GED and 7 years + Must be 18 years of age or older Preferred Qualifications: + 5+ years of experience as Business Analyst, Process Engineer, Software Implementation, Project Management + Knowledge of data lifecycle management, data governance, and workflow automation tools. + Strong verbal and written communication skills and experience in client facing roles. + Proficiency in tools such as SQL, Visio or other Workflow platforms + Familiarity with cloud platforms and data integration tools + Certification in Lean Six Sigma or a similar process improvement methodology is preferred. Compensation The compensation range for this position is $75,000.00 - $85,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity. Benefits In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: + Healthcare (Medical, Dental, Vision) + Paid Time Off, Volunteer Time Off, and Holidays + Employer-Matched Retirement Plan + Employee Stock Purchase Plan + Short-Term and Long-Term Disability + Infertility Treatment, Adoption and Surrogacy Assistance + Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster (********************************************************************************************** which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ************************ .

Join Our Team In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America's best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer by Gwinnett Magazine in its special "Best of Gwinnett" winner editions. Primerica is a great place to work! Join our team to experience what it's like to work at “one of the best places to work in the metro Atlanta”. About this PositionWe are seeking Customer Service Representatives to work in the Agent Services department for our corporate office in Duluth, Georgia. Remote or hybrid working schedule is an option after training. Remote work requires a certain level of internet speed. The Customer Service Representative 1 works in one of these departments delivering exemplary customer service to Primerica term life policyholders and agents. The CSR addresses verbal and written inquiries pertaining to term life insurance policies. They assist clients with questions regarding billing, policy coverage, underwriting, or contract changes.Responsibilities & Qualifications In addition the CSR will identify concerns, asks appropriate questions, respond to inquiries in a concise and courteous manner while documenting all research findings thoroughly. This role will perform corrections identified during the call and forwards corrections to the appropriate party for further processing or approval when necessary. Recognizes priority situations and understands when to notify appropriate parties. Qualifications, Skills and Abilities: 1 year of call center customer service experience preferred but not required Minimum high school diploma or GED Previous insurance or financial services experience is a plus Excellent PC skills Intermediate skills in Microsoft Word Excellent verbal and written communication skills Excellent customer service skills Attention to detail Ability to maintain knowledge of company's products and procedures Ability to communicate professionally with irate customers Schedule: 40 hours per week Monday-Friday 9:00am - 6:00pm Salary: $30,000-$33,000 based on experience Remote work requirements: Personal Computer / Laptop PC or MAC PC: Windows 10 compatible only ( Cannot be Windows 7,8,9) Cannot use a Chromebook Internet Access - speed requirements: Upload speed 8mbps Download speed 15mbps Additional information: The Customer Service Representative 1 position is the first step in a rewarding career path. Our Customer Service Representatives have a defined opportunity for career growth with detailed steps to receive a promotion. These steps include knowledge, skills, and performance required to progress in the department. An employee can make a plan to obtain what is necessary in each of these areas to achieve growth and success. Primerica offers career growth and opportunities to make your future as productive and rewarding as it can be. Employees can apply to other jobs within our company after being in their position for 1 year. FLSA status: This position is exempt (not eligible for overtime pay): NoOur Benefits: Day one health, dental, and vision insurance 401(k) Plan with competitive employer match Vacation, sick, holiday and volunteer time off Life and disability insurance Flexible Spending Account & Health Savings Account Professional development Tuition reimbursement Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at “one of the best places to work in the metro Atlanta”. About this PositionExcited to grow your career with the company? We value our talented employees, and whenever possible strive to help our employees grow professionally before recruiting new talent to our open jobs. If you see an open job opportunity that you think is right for you, we encourage you to apply!Responsibilities & Qualifications Our teammates make all the difference in our success. About this Position We are seeking Customer Service Representatives to work in the Agent Services department for our corporate office in Duluth, Georgia. Remote or hybrid working schedule is an option after training. Remote work requires a certain level of internet speed. The Customer Service Representative 1 works in one of these departments delivering exemplary customer service to Primerica term life policyholders and agents. The CSR addresses verbal and written inquiries pertaining to term life insurance policies. They assist clients with questions regarding billing, policy coverage, underwriting, or contract changes. Responsibilities & Qualifications In addition, the CSR will identify concerns, asks appropriate questions, respond to inquiries in a concise and courteous manner while documenting all research findings thoroughly. This role will perform corrections identified during the call and forwards corrections to the appropriate party for further processing or approval when necessary. Recognizes priority situations and understands when to notify appropriate parties. Qualifications, Skills and Abilities: 1 year of call center customer service experience preferred but not required Minimum high school diploma or GED Previous insurance or financial services experience is a plus Excellent PC skills Intermediate skills in Microsoft Word Excellent verbal and written communication skills Excellent customer service skills Attention to detail Ability to maintain knowledge of company's products and procedures Ability to communicate professionally with irate customers Schedule: 40 hours per week Monday-Friday 9:00am - 6:00 pm Salary: $30,000-$33,000 based on experience Remote work requirements: Internet Access - speed requirements: Upload speed 8mbps Download speed 15mbps Additional information: The Customer Service Representative 1 position is the first step in a rewarding career path. Our Customer Service Representatives have a defined opportunity for career growth with detailed steps to receive a promotion. These steps include knowledge, skills, and performance required to progress in the department. An employee can make a plan to obtain what is necessary in each of these areas to achieve growth and success. Primerica offers career growth and opportunities to make your future as productive and rewarding as it can be. Employees can apply to other jobs within our company after being in their position for 1 year. FLSA status: This position is exempt (not eligible for overtime pay): NoOur Benefits: Day one health, dental, and vision insurance 401(k) Plan with competitive employer match Vacation, sick, holiday and volunteer time off Life and disability insurance Flexible Spending Account & Health Savings Account Professional development Tuition reimbursement Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Summary & Purpose: While projecting a professional image, interact with and assist new and existing customers by phone to match services that best fit their individual needs. Respond to inquiries and resolve issues. Essential Duties and Responsibilities: Ensure that customers are assisted promptly, primarily by telephone or electronically, and by meeting or exceeding Bank principles as identified in the SMILE program. According to policy, provide assistance by answering incoming customer phone calls and taking appropriate action for each call. Meet accuracy and correctness of work standards as required. Resolve customer complaints or ensure that the complaint is referred to the appropriate individual for resolution. Verify and ensure that appropriate action was taken in resolving customer issues. Deliver the ultimate customer experience by assisting every customer in a professional and efficient manner. Act as liaison between customers, corporate departments, and branch staff, as needed. Participate with team and other internal departments on process improvement projects and activities. Other duties, as assigned. Qualifications: High school diploma or a GED required Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job. Physical Requirements: Long periods of standing or sitting, typing and repetitive motion Ability to lift and carry up to 25 lbs on occasion

Customer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following Customer Service Representative establishes relationship with customers by communicating and resolving issues. Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX) Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members. Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors. Customer Service Representative manages the issuing of credits, return authorizations and pallet returns. Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management. Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed. Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing. Customer Service Representative forwards quotes from estimating to the customer. Customer Service Representative works with plant management and upper management to help solve production or customer related issues. Performs other duties as assigned. MINIMUM REQUIREMENTS High School Diploma or GED from Accredited Institution of Higher Learning Manufacturing experience strongly preferred Prior customer service preferred. Microsoft Office Suite - basic to above average computer skills including Excel ERP experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills EOE/AA/M/F/VET/D

Job DescriptionCustomer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following Customer Service Representative establishes relationship with customers by communicating and resolving issues. Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX) Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members. Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors. Customer Service Representative manages the issuing of credits, return authorizations and pallet returns. Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management. Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed. Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing. Customer Service Representative forwards quotes from estimating to the customer. Customer Service Representative works with plant management and upper management to help solve production or customer related issues. Performs other duties as assigned. MINIMUM REQUIREMENTS High School Diploma or GED from Accredited Institution of Higher Learning Manufacturing experience strongly preferred Prior customer service preferred. Microsoft Office Suite - basic to above average computer skills including Excel ERP experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills EOE/AA/M/F/VET/D Powered by JazzHR 6xq48HaRbv

Overview Working at Arkansas Federal Credit Union Who we are… Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work. What we offer… NO weekends! 4 weeks paid time off plus 11 paid holidays in the first year. Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents. Life Insurance at no cost to our employees. Advancement opportunities. Incentive compensation opportunities. Learning and development opportunities. Employer paid Long Term Disability and Life Insurance. 401(k) matching plus additional pension plan at $0 cost to employee. Education Assistance. Paid community involvement up to 48 hours for hourly employees The role… As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary responsibilities will consist of: Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries. Building positive relationships and earn member trust to retain long-term connections Understanding Arkansas Federal products and services in order to enhance member experience Current Schedule(s) Available… We are looking to fill positions at our new HQ in Little Rock. Hours of operation are 7:00 a.m. - 6:00 p.m. To succeed, you… Are friendly, conversational and trustworthy Are proficient in using call center software and multichannel tools Are passionate and sincerely concerned for others 7-11 months experience in banking or in customer service within the last 2 years Are educated with at least a high school diploma or equivalent Are familiar with our industry and products (not required, but preferred) EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Purpose: While projecting a professional image; interact with new and existing customers and match services that best fit their individual needs. Maintain and service an existing client base of business. Respond to inquiries and resolve issues. Assist customers by receiving and distributing money. Identify and resolve cash balancing errors. Keep records involved in the Bank's various transactions. CSR/Teller is authorized with an individual item limit as approved by the Board of Directors, for any item presented for cash or for deposit. Essential Functions: Ensure that customers are assisted promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the Armstrong Bank values. According to policy, open new accounts, update customer files, or close accounts. Meet accuracy and correctness of work standards as defined annually. Meet or exceed cross-sell goals annually. Contribute to branch deposit growth and branch profitability annual goals. Resolve customer complaints or ensure that the complaint is referred to the appropriate individual for resolution. Record detail documentation of customer interactions and transactions, complaints, and comments, as well as actions taken. Verify and ensure that appropriate action was taken in resolving customer problems. Examine documents for valid signatures and endorsements. Verify information such as dates, bank names, identification presented, and the legality of the documents. Cash checks and pay out money after verifying that numerical amounts agree and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Enter customer transactions into computers to record transactions and issue computer-generated receipts. Accept loan payments: verify the payment amount and the current status of the loan, verify payoff amounts as required. Balance currency, coin, and checks in cash drawers at the end of each business day, and calculate daily transactions using computers, calculators, or adding machines. Count currency, coins, and checks received, by hand or using currency-counting machine. Order a supply of cash to meet daily needs. Prepare and verify various bank products such as: cashier's checks, money orders, travelers' checks and gift cards. Assist customers with safe deposit box entry. Create and submit necessary forms. Other duties, as assigned. Qualifications Qualifications: High School diploma or equivalent required Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job. Physical Requirements: Long periods of standing or sitting, typing and repetitive motion Ability to lift and carry up to 50 lbs on occasion

Job Description First Western Bank is currently seeking a Customer Service Representative for our Magazine Location. This position is a reduced full-time position, averaging 30 - 35 hours weekly. Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships. Qualified candidates should have strong customer service and cash handling experience. First Western is a full-service financial company offering traditional banking, mortgage, insurance, and investments services. We offer a competitive salary and benefit package, based on qualifications and experience. Applicants must pass a criminal background check, consumer credit check, as well as a drug screening. EOE Job Posted by ApplicantPro

Job Description First Western Bank is currently seeking an experienced Customer Service Representative for our Northwest Arkansas Region. Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships. Qualified candidates should have strong customer service, cash handling experience, and at least one year of banking experience. First Western is a full-service financial company offering traditional banking, mortgage, insurance, and investments services. We offer a competitive salary and benefit package, based on qualifications and experience. Applicants must pass a criminal background check, consumer credit check, as well as a drug screening. EOE Job Posted by ApplicantPro

Job Description First Western Bank is currently seeking an experienced Customer Service Representative to rotate in our Bentonville and Rogers Pinnacle Locations. Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships. Qualified candidates should have strong customer service, cash handling experience, and at least one year of banking experience. First Western is a full-service financial company offering traditional banking, mortgage, insurance, and investments services. We offer a competitive salary and benefit package, based on qualifications and experience. Applicants must pass a criminal background check, consumer credit check, as well as a drug screening. EOE Job Posted by ApplicantPro

Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at “one of the best places to work in the metro Atlanta”. About this PositionCustomer Service Rep 1 - Bilingual works in the Field Compensation Department and answers telephone and written inquiries from agents. The candidate recognizes priority situations and understands when and how to notify appropriate parties and performs all corrections identified during call. They will also document all research findings thoroughly.Responsibilities & Qualifications Deliver exemplary customer service to Primerica agents. Respond to inquiries in a concise and courteous manner while documenting all research findings thoroughly. Recognizes priority situations and understands when to notify appropriate parties. REQUIRED QUALIFICAITONS Fluency in English and Spanish, is essential. This includes the ability to speak, read, and write in both languages. Minimum 3 year of call center customer service experience is a plus Minimum high school diploma or GED Excellent PC skills Intermediate skills in Microsoft Word Excellent verbal and written communication skills Excellent customer service skills Attention to detail Ability to maintain knowledge of company's products and procedures Ability to work under pressure and communicate professionally with irate customers Strong problem solving and decision making skills Ability to organize and present facts in a clear and concise manner in both speech and correspondence Ability to handle high-volume calls FLSA status: This position is exempt (not eligible for overtime pay): NoOur Benefits: Day one health, dental, and vision insurance 401(k) Plan with competitive employer match Vacation, sick, holiday and volunteer time off Life and disability insurance Flexible Spending Account & Health Savings Account Professional development Tuition reimbursement Company-sponsored social and philanthropy events It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Primarily responsible for reviewing and researching E-banking transaction activity (wires, ACH and external transfers) to determine if the transactions are fraudulent, including contacting clients for confirmation of transactions. Responsible for investigating and processing Regulation E , ACH and check disputes within required regulatory timeframes. Responsible for check fraud review and decisioning. Responsible for assisting E-Banking Fraud Lead with other duties as necessary and listed below. Primary Responsibilities: The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned. •Provides prompt, professional, and courteous operational support to Retail branches, internal departments, and external customers by answering questions, researching information, and providing solutions associated with all digital banking products and services. •Responsible for investigating and processing bank disputes including debit card (fraud and non-fraud), ACH, and check fraud by evaluating the complaint to determine the identification of the dispute •Ensure the dispute representment and documentation to a payment processor is complete and without error •Responsible for the creation and submission of dispute letters and documentation, including but not limited to provisional, final, requests to return, proof of authorizations, and warranty claims, during the dispute investigation process that are subject to bank regulations •Review compromised debit cards to ensure they have been correctly blocked to avoid losses. •Have good working knowledge of fraud investigations and regulations that relate to general risk management including an understanding of Reg E, UCC check return guidelines, and NACHA return guidelines. •Availability to support and provide independent resolutions to clients/vendors during business hours, after-hours, and/or weekends, as needed. •Monitors and reviews Commercial processes (ACH, RDC, Wire): Reports, transaction approval, file validation, etc. •Responsible for transaction monitoring in Q2 Sentinel fraud monitoring system •Responsible for the reviewing, processing and returning of potentially fraudulent checks •Serves as backup to E-Banking Fraud Lead •Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy. •Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML •Participates in job specific training and other various Bank training programs, as necessary. •Performs other duties as assigned Supervisory Responsibilities • None Qualifications Skills and Qualifications: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. • High School Diploma or GED is required; Bachelor's degree in Business or Criminal Justice preferred • 2-4 years of work experience in a business or professional environment • At least one year of digital banking related work experience, including processing Reg E and ACH disputes. • At least one year of banking or financial institution work experience • Proficient using online and mobile banking solutions. • Ability to work independently with little supervision. • Strong working knowledge with Microsoft Office computer software (Outlook, Excel and Word) • Strong knowledge of financial products and services. • Good organizational and customer service skills • Excellent verbal and written communication skills to communicate professionally. • Ability to work successfully in a fast paced, high stress environment Computer and Office Equipment Skills: • Microsoft Office Suite including Word, Excel, and PowerPoint Physical Requirements: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. • While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 25 pounds. • Specific vision abilities required by this position include, close vision, and the ability to adjust focus. Mental Requirements: • The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.

Your Opportunity As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: * 1+ years of Client/Customer Service experience Preferred Qualifications: * Previous experience in Financial Services/Wealth Management and/or closely related industry. * While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses * Ability to handle client needs with tact and diplomacy * Outstanding written and oral communication skills * Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously * Ability to build and maintain good cross-enterprise working relationships * Basic understanding of brokerage regulations and rules that govern client accounts * May be asked to become a Notary * In addition to the salary range, this role is also eligible for bonus or incentive opportunities.