Retail Banker jobs at First Financial Bank

- 26 jobs

Consumer Banker IV (Bexley)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Tracks, reports and communicates business results and activities to their FCM Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years of experience in coaching and/or mentoring in a retail environment. 3-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment. 3-4 years demonstrated prior success with achievement of performance goals. High school diploma or general education degree (GED) required. 4-5 years related experience and/or training; or equivalent combination of education and experience. Preferred Knowledge and Skills Associate's or Bachelor's degree and/or equivalent banking work experience preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Ability to lead outside sales efforts. Degree of Independence and Decision-Making Works with limited supervision. Follows established guidelines. Applies guidelines with proficiency. Collaborates with senior role or Supervisor. Uses subject-matter expertise to advise others. Required Supervisory Responsibilities Supports the management needs for the FCM Supports the management needs of market leadership Physical Requirements Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Transaction Processing & Regulatory Understanding Client Conversation Workshop 1.0 Client Conversation Workshop 2.0 Consumer Banking Certification: Intro to Networking, COI and Community Development Consumer Banking Certification: Business Management Tool & Resources (FirstForce Training) Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Consumer Deposit Certification: Estates, Trusts & Power of Attorneys Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart Consumer Lending Certification: Understanding Underwriting & Processing Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Small Business Business Deposit Certification: treasury, Public Funds, IOLTA/IOTA, DACA Small Business Client Conversation Business Lending Certification: Intro Understanding Business Credit, Underwriting & Products WorkLife WorkLife Banking Certification: Prospecting new WorkLife Opportunities WorkLife Banking Certification: Facilitating WorkLife Presentations WorkLife Banking Certification: Business Management Tool (FirstForce to manage opportunities and relationships) Community Development Community Development Certification: Developing COI/relationships with Community Organizations Community Development Certification: Understanding Financial Literacy Programs Community Development Certification: Facilitating Financial Literacy Community Development Certification: Give First Pay Scale $23.56/hr - $26.44/hr Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$23.6-26.4 hourly Auto-Apply 18d ago
Consumer Banker IV (Milford)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Tracks, reports and communicates business results and activities to their FCM Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Assist the branch team, FCM and other District leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team, and participating in the success and overall improvement of the District/ Region; across all sales, service and operational objectives. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client experience and retail banking Demonstrated success with consultative, needs-based selling Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management. Demonstrated ability to work both independently and as part of a team Bachelor's Degree or equivalent experience Strong oral and written communication skills Familiarity with consumer and small business credit Strong product knowledge relating to consumer and commercial suite of products and services Preferred Knowledge and Skills Level of Complexity and Scope Degree of Independence and Decision-Making Required Supervisory Responsibilities Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Occasionally walks. Frequently sits, stands and drives. Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Pay Range $23.56- $26.44/hour Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$23.6-26.4 hourly Auto-Apply 4d ago
Teller
Huntington 4.4
Washington Court House, OH jobs
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology. Duties and Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products and consumer lending. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation. Other duties as assigned. Basic Qualifications: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$32k-36k yearly est. Auto-Apply 45d ago
Personal Banker - Defiance Main
Wesbanco 4.3
Defiance, OH jobs
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships. The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market. From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. ESSENTIAL FUNCTIONS: Excellent Customer Service Business development (inside and outside) Relationship building Cross-selling of Bank's products and services ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Cross-sells consistently and makes appropriate business line referrals as defined by location goals. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Other duties may be assigned. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and cross selling performance expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. High school diploma required. Banking, cash handling, sales, and customer service experience preferred. Supervisory or leadership skills desired.
$30k-36k yearly est. 40d ago
Personal Banker - Defiance Main
Wesbanco 4.3
Defiance, OH jobs
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships. The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market. From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. ESSENTIAL FUNCTIONS: Excellent Customer Service Business development (inside and outside) Relationship building Cross-selling of Bank's products and services ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Cross-sells consistently and makes appropriate business line referrals as defined by location goals. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Other duties may be assigned. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and cross selling performance expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations.
$30k-36k yearly est. 7h ago
Personal Banker - Steubenville
Wesbanco 4.3
Steubenville, OH jobs
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships. The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market. From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. ESSENTIAL FUNCTIONS: Excellent Customer Service Business development (inside and outside) Relationship building Cross-selling of Bank's products and services ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Cross-sells consistently and makes appropriate business line referrals as defined by location goals. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Other duties may be assigned. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and cross selling performance expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations.
$30k-37k yearly est. 7h ago
Personal Banker - Steubenville
Wesbanco 4.3
Steubenville, OH jobs
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships. The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market. From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. ESSENTIAL FUNCTIONS: Excellent Customer Service Business development (inside and outside) Relationship building Cross-selling of Bank's products and services ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Cross-sells consistently and makes appropriate business line referrals as defined by location goals. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Other duties may be assigned. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and cross selling performance expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. High school diploma required. Banking, cash handling, sales, and customer service experience preferred. Supervisory or leadership skills desired.
$30k-37k yearly est. 54d ago
Personal Banker - Liberty
Wesbanco 4.3
Youngstown, OH jobs
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships. The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market. From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. ESSENTIAL FUNCTIONS: Excellent Customer Service Business development (inside and outside) Relationship building Cross-selling of Bank's products and services ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Cross-sells consistently and makes appropriate business line referrals as defined by location goals. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Other duties may be assigned. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and cross selling performance expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. High school diploma required. Banking, cash handling, sales, and customer service experience preferred. Supervisory or leadership skills desired.
$30k-37k yearly est. 54d ago
Personal Banker - Liberty
Wesbanco 4.3
Youngstown, OH jobs
This position is eligible for a one time $500 sign on bonus. To be eligible to receive payout, the employee must be hired between now and December 1, 2025, successfully complete the 90-day assessment period, be actively working and in good standing. Please inquire with Human Resources if you have additional questions. SUMMARY: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Personal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. The Personal Banker is responsible for the consistent execution of the consumer-based and business relationship building efforts of a full service banking center. The Personal Banker focuses primarily on the daily sales initiatives and assumes a proactive role in customer interaction and service to include meeting with customers to discuss their specific banking needs in person and via phone. The Personal Banker is also expected to spend significant time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent cross selling of new and existing Retail banking relationships. The Personal Banker will assist the Banking Center Manager in targeted outside sales activities and participate in community service opportunities in the specific community or market. From an operational standpoint, the Personal Banker is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a teller, assisting in supervising, and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. ESSENTIAL FUNCTIONS: Excellent Customer Service Business development (inside and outside) Relationship building Cross-selling of Bank's products and services ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Cross-sells consistently and makes appropriate business line referrals as defined by location goals. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Other duties may be assigned. OTHER SKILLS AND REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and cross selling performance expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations.
$30k-37k yearly est. 7h ago
Consumer Banker IV (Troy)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Tracks, reports and communicates business results and activities to their FCM Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Assist the branch team, FCM and other District leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team, and participating in the success and overall improvement of the District/ Region; across all sales, service and operational objectives. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client experience and retail banking Demonstrated success with consultative, needs-based selling Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management. Demonstrated ability to work both independently and as part of a team Bachelor's Degree or equivalent experience Strong oral and written communication skills Familiarity with consumer and small business credit Strong product knowledge relating to consumer and commercial suite of products and services Preferred Knowledge and Skills Level of Complexity and Scope Degree of Independence and Decision-Making Required Supervisory Responsibilities Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Occasionally walks. Frequently sits, stands and drives. Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Pay Scale $23.56/hr - $26.44/hr Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$23.6-26.4 hourly Auto-Apply 12d ago
Consumer Banker IV (Huber Heights)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.Job Description Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Tracks, reports and communicates business results and activities to their FCM Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Assist the branch team, FCM and other District leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team, and participating in the success and overall improvement of the District/ Region; across all sales, service and operational objectives. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client experience and retail banking Demonstrated success with consultative, needs-based selling Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management. Demonstrated ability to work both independently and as part of a team Bachelor's Degree or equivalent experience Strong oral and written communication skills Familiarity with consumer and small business credit Strong product knowledge relating to consumer and commercial suite of products and services Preferred Knowledge and Skills Level of Complexity and Scope Degree of Independence and Decision-Making Required Supervisory Responsibilities Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Occasionally walks. Frequently sits, stands and drives. Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Pay Scale $23.56/hr - $26.44/hr Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$23.6-26.4 hourly Auto-Apply 12d ago
Consumer Banker II (Fairfield Town Center)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 2-3 years client service experience in a retail environment. 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. Associate's degree and/or equivalent work experience in sales is preferred. Possesses strong sales skills. Preferred Knowledge and Skills Associate's degree and/or equivalent work experience in sales is preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Degree of Independence and Decision-Making Required Supervisory Responsibilities None Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Compensation Pay Scale $18.00 /hr- $20.19/hr Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$18-20.2 hourly Auto-Apply 12d ago
Consumer Banker II (Worthington)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client service experience in a retail environment. 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. May obtain notary authorization Possesses a strong level of bank product knowledge and solid sales skills. Preferred Knowledge and Skills Associate's or Bachelor's degree is preferred and/or an equivalent combination of education and work experience in sales preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making Works with limited supervision. Follows established guidelines. Applies guidelines with proficiency. Collaborates with senior role or Supervisor. Uses subject-matter expertise to advise others. Required Supervisory Responsibilities Supports the management needs for the FCM Physical Requirements Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Consumer Deposit Certification: Estates, Trusts & Power of Attorneys Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart Consumer Lending Certification: Understanding Underwriting & Processing Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Compensation Pay Scale $18.00 - $20.19 Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$23k-28k yearly est. Auto-Apply 24d ago
PT Consumer Banker II (Wadsworth)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client service experience in a retail environment. 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. May obtain notary authorization Possesses a strong level of bank product knowledge and solid sales skills. Preferred Knowledge and Skills Associate's or Bachelor's degree is preferred and/or an equivalent combination of education and work experience in sales preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making Works with limited supervision. Follows established guidelines. Applies guidelines with proficiency. Collaborates with senior role or Supervisor. Uses subject-matter expertise to advise others. Required Supervisory Responsibilities Supports the management needs for the FCM Physical Requirements Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Consumer Deposit Certification: Estates, Trusts & Power of Attorneys Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart Consumer Lending Certification: Understanding Underwriting & Processing Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Pay Scale $18.00/hr - $20.19/hr Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$18-20.2 hourly Auto-Apply 14d ago
Consumer Banker I (College Hill)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 2-3 years client service experience in a retail environment. 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. Associate's degree and/or equivalent work experience in sales is preferred. Possesses strong sales skills. Preferred Knowledge and Skills Associate's degree and/or equivalent work experience in sales is preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Degree of Independence and Decision-Making Required Supervisory Responsibilities None Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Pay Range $18.00- $20.19/hour Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$18-20.2 hourly Auto-Apply 33d ago
Part Time Consumer Banker I (Cornerstone)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 2-3 years client service experience in a retail environment. 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. Associate's degree and/or equivalent work experience in sales is preferred. Possesses strong sales skills. Preferred Knowledge and Skills Associate's degree and/or equivalent work experience in sales is preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Degree of Independence and Decision-Making Required Supervisory Responsibilities None Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Pay Range $18.00- $20.19/hour Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$18-20.2 hourly Auto-Apply 4d ago
Consumer Banker II (Canton)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client service experience in a retail environment. 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. May obtain notary authorization Possesses a strong level of bank product knowledge and solid sales skills. Preferred Knowledge and Skills Associate's or Bachelor's degree is preferred and/or an equivalent combination of education and work experience in sales preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making Works with limited supervision. Follows established guidelines. Applies guidelines with proficiency. Collaborates with senior role or Supervisor. Uses subject-matter expertise to advise others. Required Supervisory Responsibilities Supports the management needs for the FCM Physical Requirements Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Consumer Deposit Certification: Estates, Trusts & Power of Attorneys Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart Consumer Lending Certification: Understanding Underwriting & Processing Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Pay Scale $18.00/hr - $20.19/hr Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$18-20.2 hourly Auto-Apply 14d ago
District Consumer Banker I (Celina Harbor Square)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.less than br> Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Daily travel shall not exceed 60 miles per day Travel between banking centers as well as mileage reimbursement above current commute will qualify for business related reimbursement Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 2-3 years client service experience in a retail environment. 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. Associate's degree and/or equivalent work experience in sales is preferred. Possesses strong sales skills. Preferred Knowledge and Skills Associate's degree and/or equivalent work experience in sales is preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures Degree of Independence and Decision-Making Required Supervisory Responsibilities None Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Ability to travel between banking centers Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Pay Scale $18.00/hr - $20.19/hr Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$18-20.2 hourly Auto-Apply 12d ago
Consumer Banker II (Tylersville)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client service experience in a retail environment. 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment. High school diploma or general education degree (GED) is required. May obtain notary authorization Possesses a strong level of bank product knowledge and solid sales skills. Preferred Knowledge and Skills Associate's or Bachelor's degree is preferred and/or an equivalent combination of education and work experience in sales preferred. Level of Complexity and Scope Ability to serve a wide variety of client needs according to bank policy and procedures. Ability to lead teams as needed. Degree of Independence and Decision-Making Works with limited supervision. Follows established guidelines. Applies guidelines with proficiency. Collaborates with senior role or Supervisor. Uses subject-matter expertise to advise others. Required Supervisory Responsibilities Supports the management needs for the FCM Physical Requirements Occasionally lifts and carries up to 50 lbs. Frequently lifts and carries up to 10 lbs. Frequently sits, stands, walks and drives Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Client Conversation Workshop Transaction Processing & Regulatory Understanding Consumer Banking Certification: Business Management Tool Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud Consumer Lending Certification: Loan Application and Communication Consumer Lending Certification: Regulatory, Risk, Legal & Fraud Consumer Deposit Certification: Estates, Trusts & Power of Attorneys Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart Consumer Lending Certification: Understanding Underwriting & Processing Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules Compensation Pay Range 37,440.00 - 42,000.00 Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$23k-28k yearly est. Auto-Apply 40d ago
Consumer Banker IV (Brecksville)
First Financial Bancorp 4.2
Retail banker job at First Financial Bank
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to: Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related Ensure client follow up calls are conducted in the proper time frame. Maintain all operational and risk management standards Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email. Model the way for peers and coworkers aligned with First Financials Mission and Values. The CB is responsible for adherence to all compliance and regulatory procedures. Tracks, reports and communicates business results and activities to their FCM Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience. Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model. Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities. Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs. Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering. Assist the branch team, FCM and other District leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team, and participating in the success and overall improvement of the District/ Region; across all sales, service and operational objectives. Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex. Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job 3-4 years client experience and retail banking Demonstrated success with consultative, needs-based selling Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management. Demonstrated ability to work both independently and as part of a team Bachelor's Degree or equivalent experience Strong oral and written communication skills Familiarity with consumer and small business credit Strong product knowledge relating to consumer and commercial suite of products and services Preferred Knowledge and Skills Level of Complexity and Scope Degree of Independence and Decision-Making Required Supervisory Responsibilities Physical Requirements Occasionally lifts and carries up to 20 lbs. Frequently lifts and carries up to 10 lbs. Occasionally walks. Frequently sits, stands and drives. Compliance Statement The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements. Development and Training Compensation Pay Range 23.56 - $26.44 Benefits We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law. We are an E-Verify Employer.
$23k-28k yearly est. Auto-Apply 26d ago