First leveler vs skin pass operator

The differences between first levelers and skin pass operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a first leveler has an average salary of $131,902, which is higher than the $37,752 average annual salary of a skin pass operator.

The top three skills for a first leveler include level support, troubleshoot and technical support. The most important skills for a skin pass operator are hand tools, emergency situations, and customer relations.

First leveler vs skin pass operator overview

	First Leveler	Skin Pass Operator
Yearly salary	$131,902	$37,752
Hourly rate	$63.41	$18.15
Growth rate	-5%	-5%
Number of jobs	2,925	30,846
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	-	-

First leveler vs skin pass operator salary

First levelers and skin pass operators have different pay scales, as shown below.

	First Leveler	Skin Pass Operator
Average salary	$131,902	$37,752
Salary range	Between $95,000 And $182,000	Between $26,000 And $54,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between first leveler and skin pass operator education

There are a few differences between a first leveler and a skin pass operator in terms of educational background:

	First Leveler	Skin Pass Operator
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 52%
Most common major	Computer Science	Photography
Most common college	-	-

First leveler vs skin pass operator demographics

Here are the differences between first levelers' and skin pass operators' demographics:

	First Leveler	Skin Pass Operator
Average age	43	43
Gender ratio	Male, 73.6% Female, 26.4%	Male, 75.6% Female, 24.4%
Race ratio	Black or African American, 9.7% Unknown, 2.8% Hispanic or Latino, 12.1% Asian, 2.3% White, 72.3% American Indian and Alaska Native, 0.8%	Black or African American, 9.7% Unknown, 2.8% Hispanic or Latino, 12.1% Asian, 2.3% White, 72.3% American Indian and Alaska Native, 0.8%
LGBT Percentage	3%	3%

Differences between first leveler and skin pass operator duties and responsibilities

First leveler example responsibilities.

Design, implement, manage and document network security configurations for firewalls.
Reset or respool network and mainframe printers.
Save cost of mainframe maintenance.
Assist in deploying Cisco VPN to user.
Partner with senior technicians to escalate calls if necessary.
Reproduce and escalate report bugs, test workarounds and patches.

Skin pass operator example responsibilities.

Manage the master calendar and schedule resources such as communication equipment, weapons, transportation and ammunition forecast and delivery.
Lead operations finance team to ensure timely and accurate financial reporting and costing consistent with internal policy and SOX requirements.
Lead operations finance team to ensure timely and accurate financial reporting and costing consistent with internal policy and SOX requirements.

First leveler vs skin pass operator skills

Common first leveler skills

Level Support, 26%
Troubleshoot, 12%
Technical Support, 8%
Printers, 8%
Escalate, 7%
Password Resets, 7%

Common skin pass operator skills

Hand Tools, 57%
Emergency Situations, 31%
Customer Relations, 12%

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Updated January 8, 2025

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