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Front Desk Agent jobs at First Service - 294 jobs

  • Overnight Front Desk (Part-Time)

    Firstservice Corporation 3.9company rating

    Front desk agent job at First Service

    The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision. and provide quality service to our customers. Your Responsibilities: * Greeting and directing residents, guests, and invitees * Monitoring and controlling access to the building * Handling deliveries and packages * Stands, greets, and engages residents; checks guests and service providers in/out * Monitoring the fire alarm emergency response system * Resolving and following up on all complaints/issues * Maintaining daily records and forms * Follows safety procedures and strives to maintain a safe work environment * Other duties as needed. Skills & Qualifications: * Critical thinking, problem solving, judgement and decision-making abilities are necessary. * Ability to maintain positivity and diplomacy in a fast-paced environment. * Excellent organization, motivation and interpersonal skills. * Critical thinking, complex problem solving, judgment and decision-making ability. * Excellent customer service skills * Ability to communicate and provide guidance. * Ability to read, analyze and interpret technical procedures, leases and/or regulations Physical Requirements: * Ability to work under usual office conditions. * Ability to work at a personal computer as well as be on the phone for extended periods of time. * Must be able to stand, sit, walk and occasionally climb. * The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed. * Physical demands include ability to lift up to 50 lbs. * Ability to detect auditory and/or visual emergency alarms. What We Offer: As a part-time non-exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision. Compensation: $23.00-$25.00 Hourly paid bi-weekly Schedule: 11:00 PM - 7:00 AM (Days TBD) Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $23-25 hourly 1d ago
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  • Front Desk / Hospitality

    Firstservice Corporation 3.9company rating

    Front desk agent job at First Service

    The Resident Services Associate /Front Desk serves as the ambassador to all resident first impressions with the FirstService Residential team on behalf of the community of Rancho Mission Viejo. This position will primarily provide exceptional customer service in serving residents of this community as part of the front desk team. Possesses strong communication, telephone, and customer service skills. Compensation: $23-25/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: * High-level front-end concierge services to the residents of the community to provide a quality community lifestyle experience. * Responds to residents in a professional, courteous and timely manner, without exception. * Ensures that the telephone is answered professionally, and messages are handled courteously, accurately and in a timely manner. * Assist residents with the amenity reservation process and service requests. * Assist with facility management responsibilities that include but not limited to; monitoring of service providers/contractors and all facility operations. * Respond to homeowner inquiries regarding facility usage and maintenance concerns. * Receive and inspect materials delivered for various project to ensure quality and quantities of material and notify the applicable responsible party. * Assist in vendor and sub-contractor performance and act on any concerns or issues as directed by the Resident Services Manager, Operations Manager, and/or General Manager. * Attend and participate in designated meetings or functions as requested by the Resident Services Manager, Operations Manager, and/or General Manager. * Positively collaborate and assist with all RanchLife and RanchRide activities and/or events as it relates to facility readiness for the activity and/or event to take place; this position will also be asked to staff various community activities and/or events as needed. * Anticipates and improves services and/or facilities by obtaining and evaluating resident observations, and feedback. * Tracks accomplishments and challenges, constantly evaluating the service levels. * Improves services by obtaining and evaluating resident observations opinions, and criticisms. * Initiate the preparation of activity logs, incident reports, Management Reports and any other documentation that may be required for risk management or mandated by governing agencies and submit to the Resident Services Manager, Operations Manager, and/or General Manager review/approval. * Assists in investigations and tape/log reviews for any unusual incidents. * Other duties as assigned. Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * An ability to follow oral and written directions, keep accurate records, fill out logs and journals, and perform administrative operational functions. * Works effectively with co-workers, clients, vendors, and others by sharing ideas in a constructive and positive manner; able to address problems and issues constructively to find mutually acceptable and practical business solutions. * Strong ethical practices. * Proficient in speaking, reading and writing English as this position requires interfacing verbally with the public, tenants, peers and supervisors. * Bilingual Spanish, desirable * General math skills. * Ability to determine next level involvement for problem resolution. * Must demonstrate good judgment. * Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively. * Ability to make decisions and solve problems creatively. * Practice and adhere to FirstService Residential global service standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. * Must model positive attitude and customer service skills when communicating with our clients and associates. * Strong verbal and written communication skills. * Ensure confidentiality between FirstService Residential, Board Members, homeowners and staff. * Enforce all rules, regulations and policies as established by the Board of Directors. * Must be well groomed and maintain a professional demeanor at all times. * Must have outstanding administrative and organizational skills, with the ability to perform multiple tasks at the same time. * Must be able to research information from the internet or other appropriate resources in a time efficient manner. * Must be able to identify priorities and implement efficiencies. * Must be able to keep commitments; keep others informed of work progress, timetables and issues; address problems and issues constructively to find mutually acceptable and practical business solutions. * Address others by name, title or other respectful identifier, and; respecting the diversity of our workforce in actions, words and deeds. Education & Experience: * Must have previous experience in front end customer service in property management, concierge services in hospitality or other like industries. * At least 2 years of experience working with a 55+ demographic is desirable. * Certification in CPR and First Aid is desirable. * Completion of College level courses with concentration in Business, Hospitality or Management is desirable. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit and/or stand for extended periods of time. * Must be able to lift up to 35 pounds to support community events and activities set up and tear down. * Must have finger dexterity for use of a keyboard. * Must be able to handle pressure and stress related to the job. * Must work effectively with co-workers, clients and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; and; respecting the diversity of our workforce in actions, words and deeds. * The work environment characteristics are small office conditions at an onsite facility. * Occasional evening and weekend meetings/events will be required. * Consistent and regular attendance required. * Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used: * General office equipment * Valid California State Driver's License and state mandated insurance. Hours: Monday - Friday 8:30AM - 5:00PM (hours subject to change to accommodate business needs) What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
    $23-25 hourly 1d ago
  • Front Desk Coordinator

    South Bay Construction 4.0company rating

    Campbell, CA jobs

    Front Desk · Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized · Answer phones, greet and direct guests · Maintain payment pick-up file, manual check distribution · General office communications · Receive and sort mail and currier deliveries · Maintain and organize Mail Room supplies · Maintain postage machine · Holiday decoration of the front desk / lobby and common areas Facility · Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs · General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events · Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes) · Office Equipment - printers, plotters, etc. o Service calls, maintenance of paper and toner, minor troubleshooting o Correspondence with vendors · Conference Rooms o Manage Reservations o Upkeep and maintenance of supplies o Set-up audio visual for meetings as needed o Troubleshoot laptop/tv with IT o Order catering when needed and set up food/drinks neatly and professionally · Office Supplies o Ordering, stocking, and organizing · New Hire Setup o Set-up cubes, desk/offices · Manage online ordering accounts Breakroom · Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas · Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods · Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs · Set-up assistance for all events or scheduled meetings Other - As Needed · Assist with corporate event planning and setup · Pick up catering and set up food/drinks · Office decoration for events or holidays · Assist with misc. tasks from office management Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (Required) Work Location: In person
    $50k-60k yearly 5d ago
  • Front Desk Agent (Bilingual Chinese)

    GPI Management 4.6company rating

    Houston, TX jobs

    中国城酒店式公寓前台客服 -中英文流利,沟通能力强,责任心强 -能够使用 Microsoft Word, Excel创建和编辑 -能供根据工作需求学习并使用其他办公软件 -能够清晰有效地进行英文的口头和书面沟通 -专业的面对面,电话以及邮件沟通的能力和礼仪 -良好的沟通能力,表达能力,理解能力和学习能力 工作时间: 9 a.m. - 6 p.m. 一周5-6天 Key Responsibilities: Greet and welcome guests warmly and professionally Manage guest check-ins and check-outs, ensuring accurate information Answer phone calls and address guest inquiries efficiently Provide guests with information about hotel facilities, services, and local attractions Handle guest complaints and resolve issues promptly Process payments and maintain accurate financial records Assist with night audit duties when necessary Keep the front desk area clean and organized Qualifications: (English/Chinese) skills preferred, but not required Strong guest relations skills with a focus on hospitality Proficiency in operating phone systems and managing multiple calls simultaneously Knowledge of front desk operations and customer service best practices Strong organizational and time management skills Ability to handle challenging situations with patience and professionalism Familiarity with hospitality management software is a plus Multilingual abilities are an asset Benefits: 401k Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Holiday Pay Powered by JazzHR C0RBRy8Rev
    $25k-31k yearly est. 6d ago
  • Front Desk Agent (Bilingual Chinese)

    GPI Management 4.6company rating

    Houston, TX jobs

    中国城酒店式公寓前台客服 -中英文流利,沟通能力强,责任心强 -能够使用 Microsoft Word, Excel创建和编辑 -能供根据工作需求学习并使用其他办公软件 -能够清晰有效地进行英文的口头和书面沟通 -专业的面对面,电话以及邮件沟通的能力和礼仪 -良好的沟通能力,表达能力,理解能力和学习能力 工作时间: 9 a.m. - 6 p.m. 一周5-6天 Key Responsibilities: Greet and welcome guests warmly and professionally Manage guest check-ins and check-outs, ensuring accurate information Answer phone calls and address guest inquiries efficiently Provide guests with information about hotel facilities, services, and local attractions Handle guest complaints and resolve issues promptly Process payments and maintain accurate financial records Assist with night audit duties when necessary Keep the front desk area clean and organized Qualifications: (English/Chinese) skills preferred, but not required Strong guest relations skills with a focus on hospitality Proficiency in operating phone systems and managing multiple calls simultaneously Knowledge of front desk operations and customer service best practices Strong organizational and time management skills Ability to handle challenging situations with patience and professionalism Familiarity with hospitality management software is a plus Multilingual abilities are an asset Benefits: 401k Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Holiday Pay
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent

    Cambria Detroit 4.8company rating

    Detroit, MI jobs

    The Cambria Hotel in Detroit is expanding and looking for a dynamic and energetic Guest Service Agent to join our team! About Detroit Cambria: The Cambria Hotel in Detroit will feature upscale amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding - Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs Job Summary: Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting. and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Duties/Responsibilities: Greet, register, and assign rooms to guests. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and escort instructions to bellhops. Make and confirm reservations. Verify customers' credit and establish how the customer will pay for the accommodation. Keep records of room availability and guests' accounts, manually or using computers. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Review accounts and charges with guests during the check-out process. Record guest comments or complaints, referring customers to managers as necessary. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or telephone switchboards. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Date-stamp, sort, and rack incoming mail and messages. Arrange tours, taxis, or restaurant reservations for customers. Deposit guests' valuables in hotel safes or safe-deposit boxes. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local area with the ability to provide directions and maps to local attractions and destinations. Proficient with Microsoft Office Suite or related software. Education and Experience: High school diploma or equivalency required. At least one year of experience with the hotel required. Physical Requirements: Prolonged periods standing and walking and frequently pulling, pushing, and bending. Must be able to lift-up to 50 pounds at times. Prolonged periods of standing at front desk and sitting at a desk and working on a computer. Detroit Cambria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $24k-29k yearly est. 43d ago
  • Guest Services Representative

    Rpm Raceway 4.5company rating

    Farmingdale, NY jobs

    RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM venues offer multi-level high speed go-kart racing, immersive gaming arenas and immersive attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. The RPM Experience: ******************************************* Calling all guest service wizards with a passion for fun! RPM Raceway, is on the hunt for a talented and driven Guest Service Representative to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job. The Guest Service Representative will be the face of our brand, the ideal candidate will provide exceptional service to every guest who walks through our doors. From greeting visitors with a warm welcome to assisting them with their needs throughout their visit, you will play a crucial role in ensuring that every guest has a memorable and enjoyable experience at our venue. KEY RESPONSIBILITIES • Supports customers by answering phone calls, greeting, and assisting them in person. • Assists customers in the self-registration process. • Sells karting options including up-selling races & specials. • Sells memberships, arcade cards, snacks, apparel, parties, etc. • Takes payment of cash, credit cards, and coupons for specials, etc. • Schedules and places customers into races, groups, and teams. • Opens/closes cash registers, reconciles register drawer at shift close, balances transactions. • Prepares merchandise displays, Re-stocks food and apparel and maintains inventory. • Sets up Retail parties and small group events and provides attentive customer service. • Acts as Event Coordinator for Birthday parties and other retail events. • Develops Daily To-Do lists and accomplishes tasks as time permits. • Opens and Closes Shifts with attention to preparation and readiness for the following shift. • Always keeps venue in premier condition - completes all opening and closing duties. • Adheres to safety regulations and industry standards. • Must be available on weekends as needed. IDEALLY YOU'LL HAVE: • 1+ years of customer service experience in hospitality, entertainment, or retail • High School diploma or G.E.D from an accredited institution. • College attendance working towards a degree is preferable with flexible hours available. • Helpful, friendly, and patient attitude and disposition with ability to SMILE at all times. • Excellent interpersonal and communication skills and a great team player • Ability to accurately record information with strong attention to detail. • Able to multi-task and problem solve. • Able to work 15 to 28 hours per week including weekends and holidays. • Make RPM Raceway the best experience for every racer that walks through our door. • Must be 18+ You'll crush it if you have experience with: • Thrive in a Dynamic Environment: You possess an appetite for working in a fast paced, high growth environment • Delivering Exceptional Service: A proven track record of going above and beyond for customers. • Building Rapport: Creating positive connections with people from diverse backgrounds. • Problem-Solving: Quickly finding solutions to challenges and exceeding guest expectations. • Driven Learner & Team Player: You are ambitious, eager to learn and a natural team player • Positive Energy & Collaborative Spirit: You exude and create positive energy • Safety First: Uphold safety regulations and industry standards to keep everyone safe. BENEFITS THAT MATTER • A culture that provides you a sense of belonging • Competitive pay that values your contributions • Incentives • Paid holidays • Travel Perks • Racing & Entertainment Perks • Health/Life Insurance • 401k • Paid Time Off • Dental/Vision
    $28k-34k yearly est. 15d ago
  • Front Desk Representative with 3 day weekends!

    Sagamore Counseling 3.8company rating

    Sagamore, MA jobs

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive salary Ongoing training 4 day work week Great work environment Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. The hours are typically 11am-7pm Monday through Thursday. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills
    $31k-38k yearly est. 27d ago
  • Guest Experience Agent - AM Shift

    The Marcus Corporation 4.4company rating

    Milwaukee, WI jobs

    Guest Experience Agent - AM Shift - (26000042) Description Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Guest Experience Agent to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Guest Experience Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. Our Guest Experience Agent works as our guest's liaison, delivering their requests to the appropriate department, resulting in complete guest satisfaction. There's no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city's largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee's premier meeting and convention destination. If you're passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee. Shift Details: 2 PM - 11PMWhat you will be doing?Greet and welcome guests as they arrive at the hotel. Answer calls and acting as an ambassador of the hotel by providing information about local attractions, Hilton Milwaukee history, hotel amenities and services while fulfilling any special requests. Coordinate any necessary support from other departments and/or managers while using a clear, understandable speaking voice, exercising judgment, providing solutions and options. Take room service orders, coordinating amenity deliveries and ensuring prompt and accurate service. Fulfill VIP and special requests for products and services. Partner with other key guest service members including; bell services, valet, front desk, concierge, room service, restaurants, engineering, housekeeping and events. Maintain great service with an eager “can do” attitude and by always seeking new ways to impress and delight guests. Other Job duties as assigned. What we are looking for?Must be able to work a varied schedule to include evenings, weekends, and holidays. Ability to effectively deal with guest and fellow associates in a friendly and positive manner. Excellent customer service skills and communication are required. Previous hotel, receptionist, customer service, front desk or administrative experience preferred. Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure. High school diploma or equivalent required. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. What's in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa Discounted parking“Two for one” movie theater coupons at Marcus TheatresAbility to grow your career, and transfer from one property to another Paid time off Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match About us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U. S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Hilton Milwaukee is an equal opportunity employer. Primary Location: Wisconsin-Milwaukee-Marcus Hotels - Milwaukee AreaWork Locations: Marcus Hotels - Milwaukee Area 111 E. Kilbourn Avevenue Ste 1200 Milwaukee 53202Job: Administrative ServicesJob Posting: Jan 23, 2026, 9:42:48 PM
    $24k-29k yearly est. Auto-Apply 4d ago
  • Quality Auditor Night Shift

    Flex 2.8company rating

    Salt Lake City, UT jobs

    Job Posting Start Date 01-05-2026 Job Posting End Date 03-05-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Quality Auditor located in Salt Lake City, UT. Reporting to the Quality Manager, the Quality Auditor role involves reviewing, analyzing, and initiating actions as needed to improve the manufacturing process. Ensure that all processes comply with the necessary quality standards and procedures. Under close supervision inspects electronic systems, assemblies, subassemblies, components and parts for conformance to specifications. What a typical day looks like: Perform visual inspections of servers, racks, and components to ensure compliance with established reliability and workmanship specifications. Utilize gauges, templates, microscopes, and other manufacturing aids to verify product specifications. Ensure all required process operations are completed on inspected products at Quality stations. Monitor and report quality metrics to meet business needs. Prepare reject reports by identifying necessary follow-up information and notifying involved parties. Assist with the disposition of non-conforming materials and products. Notify appropriate personnel of unusual product defects or process yields falling below acceptable levels. Conduct process audits and assist manufacturing in interpreting quality and workmanship standards. The experience we're looking to add to our team: Demonstrates advanced functional skills, which may be used to conduct on-the-job training and lead/guide other employees. Demonstrates detailed functional knowledge of audit techniques and has input to process improvements. Knowledge of all ISO, ESD, and calibration requirements. Knowledge of how to conduct an LPA (layers process audits). Electronic Assembly: component, schematics, mechanical assembly, surface mount assembly; Inspection: bare board, components, cable, harness, microscope, measuring tools; Office Skills: Computers and tablets. Office software to include word-processing, spreadsheets, and presentation packages. Ability to speak and understand English. Ability to use ladders. Ability to push and pull 40lbs, lift 20 lbs. What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryQualityRelocation: Not eligible Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
    $30k-36k yearly est. Auto-Apply 19d ago
  • Night Auditor

    Philadelphia/Mt Laurel 4.1company rating

    Mount Laurel, NJ jobs

    The Night Auditor crucial role in ensuring the smooth operation of the hotel during the night shift. This role bridges financial accountability with exceptional guest service, requiring a detail-oriented, adaptable individual comfortable working overnight hours. Ideal candidates will thrive in a hybrid environment where customer interaction, problem-solving, and precise accounting converge to maintain the hotel's operational and financial integrity. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Performing all front desk related functions during the night shift Balancing accounts, processing invoices, and preparing reports Checking in late-night arrivals and ensuring guest satisfaction Securing the premises and monitoring for any unusual activity Handling guest inquiries and requests promptly and professionally Requirements: Prior experience in hotel front desk operations is preferred Strong attention to detail and excellent organizational skills Ability to work independently and handle multiple tasks simultaneously Good communication skills and customer service orientation Flexibility to work night shifts, weekends, and holidays Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $28k-34k yearly est. Auto-Apply 22d ago
  • Hotel Guest Service Agent

    Lakeside 4.6company rating

    Marblehead, OH jobs

    Job Title: Hotel Guest Service Agent Department: Accommodations Reports To: Manager of Hotels Employment Dates: Seasonal, April - October Shift Availability: 7 AM - 3 PM and/or 3 PM - 11 PM Minimum Age: 18yr Wage: $15/hour Position Summary: Hotel Guest Service Agents are primarily responsible for welcoming guests over the phone and upon arrival, managing check-in/out procedures, addressing inquiries, providing information about hotel amenities, resolving guest concerns, maintaining the cleanliness and comfort of common areas, and ensuring a positive overall experience by maintaining a professional and friendly demeanor throughout the guests' stay. Availability and willingness to work weekends and holidays is required. About Lakeside Chautauqua: Lakeside Chautauqua is a family destination that has pioneered the act of nurturing the mind, body and spirit for over 150 years. Conveniently located between Toledo and Cleveland on Lake Erie's south shore, Lakeside offers a robust summer programming season packed with cultural, educational, spiritual and recreational opportunities. Within the one-square-mile community, you'll find hundreds of unique Victorian cottages, a concert auditorium, arts center, historic waterfront hotel, movie theater, pool, tennis, sailing, shopping, dining and much more. For more information, visit lakesideohio.com/employment. Key Responsibilities and Duties: Welcoming Guests Welcome guests upon their arrival and provide initial information about the hotel and Lakeside Chautauqua. In addition, processing guest reservations, verifying identification, collecting payment, assigning rooms, and handling key distribution. Operating the Front Desk system Utilizing the Property Management Software (Cloudbeds) to access guest information, update reservations, and manage room availability. Managing Reservations Taking phone and online reservations, updating guest information, and confirming details. Answering Guest Inquiries Responding to questions about hotel amenities, local attractions and events, directions and other guest needs, in person and over the phone. Handling Guest Complaints Addressing issues promptly and professionally, finding solutions to resolve complaints, and escalating concerns to management when necessary. Maintain Cleanliness and Comfort Ensure that the hotel premises, including common areas, facilities, and guest rooms, are clean, well-maintained, and comfortable. Communication with Other Departments Coordinating and communicating with other Guest Service Agents, Housekeeping Attendants, Maintenance, and all other Lakeside Chautauqua staff in a positive and professional manner. Qualifications: To perform this job successfully, the individual must be able to perform each Key Responsibility and Duty listed above. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High School diploma or equivalent is required. Experience in a hotel or related field is preferred but not required. Language Skills: Strong verbal and written communication skills, including active listening, clarity of speech, empathetic communication, and the ability to convey information clearly and concisely to effectively interact with guests and address their needs. Fluency in the English language is essential. Mathematical Skills: Ability to perform basic math operations, calculate percentages, work with fractions and ratios, handle cash payments, understand basic financial transactions and use point-of-sale systems. Reasoning Ability: Ability to analyze situations quickly, think critically, and find solutions to unexpected guest issues or complaints by drawing on relevant information and applying logic to make informed decisions. Recognizing potential issues before they escalate by actively listening to guest needs and observing their behavior. Physical Demands: Prolonged standing and walking, frequent reaching with hands and arms, occasional bending or stooping, the ability to lift and carry light objects (up to 25 pounds), clear vision to read information on screens and guest documents, good hearing to understand guest inquiries. Frequent verbal communication with guests, often requiring clear pronunciation and articulation. Work Environment: A fast-paced, customer-service focused atmosphere where employees from various departments work together to ensure a smooth guest experience, often requiring a collaborative approach to meet guest needs, while maintaining a welcoming and positive demeanor. Schedules can vary depending on the hotel's needs, often including early mornings, late nights, weekends, and holidays. Lakeside Chautauqua is an equal opportunity employer.
    $15 hourly Auto-Apply 4d ago
  • Guest Services Representative - Miami Lakes Hotel on Main

    The Graham Companies 4.5company rating

    Miami Lakes, FL jobs

    Miami Lakes Hotel is a premier destination designed to accommodate both business and leisure travelers. As the only full-service hotel resort in the Miami Lakes area, we take pride in delivering exceptional service in a dynamic and welcoming environment. Ideally located on Main Street in the Miami Lakes Town Center, our hotel offers guests immediate access to upscale shopping, a 17-screen Cineplex movie theater, and over a dozen restaurants-all just steps from our front door. We are currently seeking a Full-Time Guest Services Representative who is passionate about hospitality and dedicated to providing outstanding service at every point of guest interaction. Position Summary The Guest Services Representative serves as the primary point of contact for guests throughout their stay, ensuring a positive and seamless experience from check-in to check-out. This role requires professionalism, strong communication skills, attention to detail, and the ability to multitask in a fast-paced hotel environment. Key Responsibilities Provide exceptional guest service in a professional, friendly, and courteous manner Perform guest check-in and check-out procedures accurately and efficiently Handle billing, payments, and adjustments, including cash, credit card, and house-charge transactions Verify registration cards and guest information for accuracy and completeness Answer incoming phone calls promptly and respond to inquiries in a helpful manner Address guest needs, questions, and concerns, escalating issues as appropriate Review daily occupancy and room availability reports Provide coverage for the Reservations Agent as needed Maintain familiarity with hotel amenities, services, and local attractions to better assist guests Required Education & Experience High School diploma or equivalent required Hospitality Management degree preferred Minimum of 1 year of experience in a Guest Services, Front Office, or Reservations role within the hospitality industry Experience with Opera PMS preferred Bilingual (Spanish) is a plus Strong computer skills and comfort using hotel systems and standard office applications Schedule Requirements Full-Time position Flexible availability required, including AM and PM shifts, weekends, and holidays Why You Should Apply (Full-Time Employees Only) Miami Lakes Hotel offers a comprehensive benefits package designed to support your professional and personal well-being: 401(k) with company match Employer-funded pension plan Paid Time Off (PTO) Holiday pay Health and dental benefits Employer-paid life insurance Employer-paid short-term and long-term disability insurance Legal assistance plan Athletic club membership discounts Positive work-life balance Prime location within Miami Lakes Town Center, within walking distance of restaurants, shops, and entertainment Miami Lakes Hotel is committed to creating a positive workplace culture where team members feel valued and supported. If you are enthusiastic about hospitality and enjoy creating memorable guest experiences, we encourage you to apply.
    $21k-28k yearly est. Auto-Apply 40d ago
  • Guest Services Representative - Miami Lakes Hotel on Main

    Graham Companies 4.5company rating

    Miami Lakes, FL jobs

    Miami Lakes Hotel is a premier destination designed to accommodate both business and leisure travelers. As the only full-service hotel resort in the Miami Lakes area, we take pride in delivering exceptional service in a dynamic and welcoming environment. Ideally located on Main Street in the Miami Lakes Town Center, our hotel offers guests immediate access to upscale shopping, a 17-screen Cineplex movie theater, and over a dozen restaurants-all just steps from our front door. We are currently seeking a Full-Time Guest Services Representative who is passionate about hospitality and dedicated to providing outstanding service at every point of guest interaction. Position Summary The Guest Services Representative serves as the primary point of contact for guests throughout their stay, ensuring a positive and seamless experience from check-in to check-out. This role requires professionalism, strong communication skills, attention to detail, and the ability to multitask in a fast-paced hotel environment. Key Responsibilities * Provide exceptional guest service in a professional, friendly, and courteous manner * Perform guest check-in and check-out procedures accurately and efficiently * Handle billing, payments, and adjustments, including cash, credit card, and house-charge transactions * Verify registration cards and guest information for accuracy and completeness * Answer incoming phone calls promptly and respond to inquiries in a helpful manner * Address guest needs, questions, and concerns, escalating issues as appropriate * Review daily occupancy and room availability reports * Provide coverage for the Reservations Agent as needed * Maintain familiarity with hotel amenities, services, and local attractions to better assist guests Required Education & Experience * High School diploma or equivalent required * Hospitality Management degree preferred * Minimum of 1 year of experience in a Guest Services, Front Office, or Reservations role within the hospitality industry * Experience with Opera PMS preferred * Bilingual (Spanish) is a plus * Strong computer skills and comfort using hotel systems and standard office applications Schedule Requirements * Full-Time position * Flexible availability required, including AM and PM shifts, weekends, and holidays Why You Should Apply (Full-Time Employees Only) Miami Lakes Hotel offers a comprehensive benefits package designed to support your professional and personal well-being: * 401(k) with company match * Employer-funded pension plan * Paid Time Off (PTO) * Holiday pay * Health and dental benefits * Employer-paid life insurance * Employer-paid short-term and long-term disability insurance * Legal assistance plan * Athletic club membership discounts * Positive work-life balance * Prime location within Miami Lakes Town Center, within walking distance of restaurants, shops, and entertainment Miami Lakes Hotel is committed to creating a positive workplace culture where team members feel valued and supported. If you are enthusiastic about hospitality and enjoy creating memorable guest experiences, we encourage you to apply. Must be able to work a flexible schedule including days and nights (6:30a to 3p or 3p to 11:30p)
    $21k-28k yearly est. 36d ago
  • Guest Services Representative

    Rpm Raceway 4.5company rating

    Stamford, CT jobs

    RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM venues offer multi-level high speed go-kart racing, immersive gaming arenas and immersive attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. The RPM Experience: ******************************************* Calling all guest service wizards with a passion for fun! RPM Raceway Stamford, is on the hunt for a talented and driven Guest Service Representative to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job. The Guest Service Representative will be the face of our brand, the ideal candidate will provide exceptional service to every guest who walks through our doors. From greeting visitors with a warm welcome to assisting them with their needs throughout their visit, you will play a crucial role in ensuring that every guest has a memorable and enjoyable experience at our venue. Qualifications KEY RESPONSIBILITIES Supports customers by answering phone calls, greeting, and assisting them in person. Assists customers in the self-registration process. Sells karting options including up-selling races & specials. Sells memberships, arcade cards, snacks, apparel, parties, etc. Takes payment of cash, credit cards, and coupons for specials, etc. Schedules and places customers into races, groups, and teams. Opens/closes cash registers, reconciles register drawer at shift close, balances transactions. Prepares merchandise displays, Re-stocks food and apparel and maintains inventory. Sets up Retail parties and small group events and provides attentive customer service. Acts as Event Coordinator for Birthday parties and other retail events. Develops Daily To-Do lists and accomplishes tasks as time permits. Opens and Closes Shifts with attention to preparation and readiness for the following shift. Always keeps venue in premier condition - completes all opening and closing duties. Adheres to safety regulations and industry standards. Must be available on weekends as needed. IDEALLY YOU'LL HAVE: 1+ years of customer service experience in hospitality, entertainment, or retail High School diploma or G.E.D from an accredited institution. College attendance working towards a degree is preferable with flexible hours available. Helpful, friendly, and patient attitude and disposition with ability to SMILE at all times. Excellent interpersonal and communication skills and a great team player Ability to accurately record information with strong attention to detail. Able to multi-task and problem solve. Able to work 15 to 28 hours per week including weekends and holidays. Make RPM Raceway the best experience for every racer that walks through our door. Must be 18+ You'll crush it if you have experience with: Thrive in a Dynamic Environment: You possess an appetite for working in a fast paced, high growth environment Delivering Exceptional Service: A proven track record of going above and beyond for customers. Building Rapport: Creating positive connections with people from diverse backgrounds. Problem-Solving: Quickly finding solutions to challenges and exceeding guest expectations. Driven Learner & Team Player: You are ambitious, eager to learn and a natural team player Positive Energy & Collaborative Spirit: You exude and create positive energy Safety First: Uphold safety regulations and industry standards to keep everyone safe. BENEFITS THAT MATTER A culture that provides you a sense of belonging Competitive pay that values your contributions Incentives Paid holidays Racing & Entertainment Perks Paid Time Off
    $28k-33k yearly est. 15d ago
  • Guest Services Representative

    Rpm Raceway 4.5company rating

    Jersey City, NJ jobs

    Support customers by answering phone calls, greeting and assisting them in person Assist customers in the self-registration process Sell karting options including up-selling races & specials Sales of memberships, arcade cards, snacks, apparel, parties, etc. Take payment of cash, credit cards and coupons for specials, etc. Scheduling and placement of customers into races, groups and teams Open / close cash registers, reconcile register drawer at shift close, balance transactions Prepare merchandise displays, Re-stock food and apparel and maintain inventory Set-up Retail parties and small group events and provide attentive customer service Act as Event Coordinator for Birthday parties and other retail events Develop Daily To-Do lists and accomplish tasks as time permits Open and Close Shifts with attention to preparation and readiness for following shift Keep facility in premier condition at all times completing all opening and closing duties
    $27k-32k yearly est. 15d ago
  • Guest Services Representative

    Rpm Raceway 4.5company rating

    Jersey City, NJ jobs

    Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience. We provide upward mobility for all employees who look to grow in their roles and responsibilities. Job Description Support customers by answering phone calls, greeting and assisting them in person Assist customers in the self-registration process Sell karting options including up-selling races & specials Sales of memberships, arcade cards, snacks, apparel, parties, etc. Take payment of cash, credit cards and coupons for specials, etc. Scheduling and placement of customers into races, groups and teams Open / close cash registers, reconcile register drawer at shift close, balance transactions Prepare merchandise displays, Re-stock food and apparel and maintain inventory Set-up Retail parties and small group events and provide attentive customer service Act as Event Coordinator for Birthday parties and other retail events Develop Daily To-Do lists and accomplish tasks as time permits Open and Close Shifts with attention to preparation and readiness for following shift Keep facility in premier condition at all times completing all opening and closing duties Qualifications The Customer Service Representative's job skills and specifications include: Helpful, friendly and patient attitude and disposition with ability to SMILE at all times Excellent interpersonal and communication skills and a great team player Ability to accurately record information with strong attention to detail Able to multi-task and problem solve Able to work 15 to 28 hours per week including weekends and holidays Make RPM Raceway the best experience for every racer that walks through our door Education and Qualifications: High school diploma or G.E.D. from accredited institution College attendance working towards a degree is preferable with flexible hours available Patient, Presentable, Punctual and Responsible
    $27k-32k yearly est. 15d ago
  • Front Desk Receptionist (Healthcare)

    Diligent Solutions 3.8company rating

    Leesburg, VA jobs

    Title: Front Desk Receptionist Salary: Depending on Experience (DOE) Benefits: Health, Dental, 401k, Etc. Diligent Solutions is seeking a Front Desk Receptionist. This role plays a vital part in delivering quality patient care by creating a welcoming and professional first impression for all patients, visitors, and external contacts. This position is responsible for managing patient appointments, handling administrative tasks, and providing support to ensure an efficient and positive patient experience. QUALIFICATIONS: High School Diploma or GED (required) Minimum 2 years in a healthcare or clinical office setting. PREFERRED QUALIFICATIONS: Additional education or certification in Healthcare Administration. Experience in a specialty practice. Fluency in Spanish Knowledge of medical terminology RESPONSIBILITIES AND DUTIES: Patient Interaction: Greet all patients, vendors, and employees with professionalism and courtesy. Assist patients with check-in using tools such as the Clear Wave Kiosk, providing one-on-one guidance when needed. Handle patient check-out, including collecting co-pays, co-insurance, deductibles, and account balances, and issue receipts for payments. Ensure patient information is accurate and up to date in the electronic health record (EHR) system, including insurance details and demographics. Administrative Duties: Answer all incoming calls promptly and professionally, triaging them to the appropriate person or department as necessary. Balance end-of-day patient payments and maintain accurate records. Manage patient files, referrals, medical record requests, and appointment reminders. Respond to voicemail, emails, and division inbox inquiries in a timely manner. Process and distribute incoming and outgoing mail, faxes, and special deliveries. Facility Management: Maintain a clean, organized, and welcoming reception area. Ensure the accuracy of outgoing mail and other communications. Primary Duties: Schedule and reschedule patient appointments accurately and efficiently following provider protocols. Enter and maintain patient demographics and insurance details in the EHR system. Coordinate the referral tracking process to ensure timely completion. Assist patients with check-in and check-out to ensure a seamless visit. Monitor voicemails and direct patient calls to the appropriate team member when outside the receptionist's scope. Respond to medical record requests in compliance with HIPAA standards. Create and manage appointment reminders. Knowledge, Skills, and Abilities: Proficiency in EHR systems and Microsoft Office Suite. Strong understanding of medical terminology. Excellent communication and interpersonal skills. Strong problem-solving skills and ability to de-escalate conflicts calmly. Compassionate and confidential communication with patients. Ability to multitask and collaborate in a fast-paced healthcare environment. Work Environment: Professional healthcare office setting with occasional travel or overtime required. Exposure to communicable diseases, blood-borne pathogens, and toxic substances. Frequent use of office equipment such as computers, phones, and photocopiers. Physical Demands: Ability to lift and move supplies and equipment up to 25 pounds. Prolonged standing and walking. Manual dexterity for handling office and medical equipment. ----------------------------------------- Diligent Solutions is an Equal Opportunity/Affirmative Action employer. Applicants and employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. As an employer with an Affirmative Action Program, Diligent Solutions complies with government regulations, including Affirmative Action responsibilities where they apply. The purpose for this questionnaire is to comply with government record keeping, reporting and other legal requirements. Government agencies at times require periodic reports on the sex, ethnicity, handicap, veteran and other protected statuses of employees. This data is for statistical analysis with respect to the success of the Affirmative Action program. If you choose to volunteer the requested information, please note that all information is kept in a confidential file and is not a part of your Application for Employment or personnel file. Please note that your cooperation is voluntary. Inclusion or exclusion of any information will not affect any employment decision.
    $30k-37k yearly est. 60d+ ago
  • Night Auditor

    The Kinley Cincinnati 3.3company rating

    Cincinnati, OH jobs

    Night Auditor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $24k-30k yearly est. 15d ago
  • Front Desk - Miami

    National Service Group & Associates 4.3company rating

    Miami Beach, FL jobs

    Job Snapshot The responsibility of a hotel front desk agent is to check guests in and out. Verify guests' registration information and take any further information required, such as identification and period of stay, take cash or process credit cards. Once they have gone through all these procedures, they hand the guest room key to the guests and direct them to their guest rooms. When a guest is about to check out, a front desk agent will ensure that all payments are clear and the key is turned in. What you get to do: The goal is to have our guests have a pleasant check in and check out guest experience. Your day to day • Greet guests as they arrive • Ask if guests have a prior booking • Manage the check in process. • Ask for identification and ensure that the provided credentials are accurate • Handle guest check-ins and check-outs appropriately • Operate hotel switchboard, take calls and provide information and transfer calls • Manage accurate accounting of all rooms • Provide guests with room keys and call for bellboys • Take reservations over the telephone, through emails and in person • Answer questions regarding the hotel's services, charges, dining facilities, sports facilities and travel directions • Refer guests to appropriate hotel departments to resolve complaints or provide suggestions • Experienced PMS system Opera. • Provide guests with directions around the hotel • Contact housekeeping and maintenance departments when a problem is reported • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Qualifications EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required. High school diploma/GED or Degree in hospitality or Culinary School is a plus. LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. (Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
    $25k-32k yearly est. 15d ago

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