Front Desk
Front desk agent job at First Service
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Schedule:Flexibe
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk (Temporary)
Front desk agent job at First Service
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Schedule: Sunday 9:30am to 6:00pm, Monday through Wednesday 8:30am to 7:00pm
What We Offer:
As a full-time temporary non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. Occasional travel may be required to attend training and other company functions.
Compensation: $16.84 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#LI-JC1
Part Time Front Desk Agent
Pittsburgh, PA jobs
At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.
What will you be doing?
The Front Desk Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
* Review arrivals noting special requests, blocking rooms as needed.
* Check in and out hotel guests in a confident, professional and friendly manner.
* Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
* Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
* Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
* Follow established key control policy.
* Ensure proper credit policies are followed.
* Submit all lost & found articles accompanied by a completed lost & found report.
* Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
* Verify credit limit report.
* Monitor room availability throughout the day.
* Review daily the selling status of the hotel using yield management system.
* Attend department meeting once a month.
* Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What do you bring to the role?
* High school diploma or general education degree (GED) required.
* Previous experience in a Front Desk or customer-facing role is preferred.
* Knowledgeable of immediate area, services, attractions, and events.
* Flexible schedule, able to work evenings, weekends and holidays.
* Work well under pressure, dealing with many arrivals and departures within a short period of time.
* Familiar with hotel systems and operations, and the ability to enter in information accurately.
What's in it for you?
* Room discounts at Marcus Hotels & Resorts and IHG-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.
Additional Information
Full Time Front Desk Agent
Pittsburgh, PA jobs
At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.
What will you be doing?
The Front Desk Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
* Review arrivals noting special requests, blocking rooms as needed.
* Check in and out hotel guests in a confident, professional and friendly manner.
* Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
* Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
* Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
* Follow established key control policy.
* Ensure proper credit policies are followed.
* Submit all lost & found articles accompanied by a completed lost & found report.
* Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
* Verify credit limit report.
* Monitor room availability throughout the day.
* Review daily the selling status of the hotel using yield management system.
* Attend department meeting once a month.
* Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What do you bring to the role?
* High school diploma or general education degree (GED) required.
* Previous experience in a Front Desk or customer-facing role is preferred.
* Knowledgeable of immediate area, services, attractions, and events.
* Flexible schedule, able to work evenings, weekends and holidays.
* Work well under pressure, dealing with many arrivals and departures within a short period of time.
* Familiar with hotel systems and operations, and the ability to enter in information accurately.
What's in it for you?
* Room discounts at Marcus Hotels & Resorts and IHG-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.
Additional Information
Part Time Overnight Front Desk Agent
Pittsburgh, PA jobs
At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.
What will you be doing?
* Review arrivals noting special requests, blocking rooms as needed.
* Check in and out hotel guests in a confident, professional and friendly manner.
* Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
* Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
* Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
* Follow established key control policy.
* Ensure proper credit policies are followed.
* Submit all lost & found articles accompanied by a completed lost & found report.
* Familiar with all fire and emergency procedures.
* Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
* Verify credit limit report.
* Monitor room availability throughout shift.
* Review daily the selling status of the hotel using yield management system.
* Attend department meeting once a month.
* Able to communicate via telephone and/or radio with other departments.
What do you bring to the role?
* Previous experience in a Front Desk or customer-facing role is helpful!
* High school diploma or general education degree (GED) required.
* Knowledgeable of immediate area, services, attractions, and events.
* Flexible schedule, able to work overnights, weekends and holidays.
* Work well under pressure, taking care of many arrivals and departures within a short period of time.
* Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!
What's in it for you?
* Room discounts at Marcus Hotels & Resorts and IHG-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
* And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.
Additional Information
Part Time Front Desk Agent
Pittsburgh, PA jobs
Part Time Front Desk Agent - (250002S1) Description At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals.
Housed in the historic James H.
Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors.
Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality.
If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.
What will you be doing?The Front Desk Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
· Review arrivals noting special requests, blocking rooms as needed.
· Check in and out hotel guests in a confident, professional and friendly manner.
· Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
· Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
· Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
· Follow established key control policy.
· Ensure proper credit policies are followed.
· Submit all lost & found articles accompanied by a completed lost & found report.
· Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
· Verify credit limit report.
· Monitor room availability throughout the day.
· Review daily the selling status of the hotel using yield management system.
· Attend department meeting once a month.
· Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What do you bring to the role?· High school diploma or general education degree (GED) required.
· Previous experience in a Front Desk or customer-facing role is preferred.
· Knowledgeable of immediate area, services, attractions, and events.
· Flexible schedule, able to work evenings, weekends and holidays.
· Work well under pressure, dealing with many arrivals and departures within a short period of time.
· Familiar with hotel systems and operations, and the ability to enter in information accurately.
What's in it for you?· Room discounts at Marcus Hotels & Resorts and IHG-branded properties· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa· “Two for one” movie theater coupons at Marcus Theatres· Ability to grow your career and transfer from one property to another · Paid time off· Flexible scheduling· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence.
We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike.
Focused on expanding our U.
S.
-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job.
It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.
Primary Location: Pennsylvania-Pittsburgh-Kimpton Hotel MonacoWork Locations: Kimpton Hotel Monaco 620 William Penn Pl Pittsburgh 15219Job: Front OfficeJob Posting: Dec 3, 2025, 8:07:27 PM
Auto-ApplyPart Time Overnight Front Desk Agent
Pittsburgh, PA jobs
Part Time Overnight Front Desk Agent - (250002SE) Description At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals.
Housed in the historic James H.
Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors.
Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality.
If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.
What will you be doing?Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout shift.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Able to communicate via telephone and/or radio with other departments.
What do you bring to the role?Previous experience in a Front Desk or customer-facing role is helpful!High school diploma or general education degree (GED) required.
Knowledgeable of immediate area, services, attractions, and events.
Flexible schedule, able to work overnights, weekends and holidays.
Work well under pressure, taking care of many arrivals and departures within a short period of time.
Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!What's in it for you?· Room discounts at Marcus Hotels & Resorts and IHG-branded properties· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa· “Two for one” movie theater coupons at Marcus Theatres· Ability to grow your career and transfer from one property to another· Paid time off· Flexible scheduling· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match· And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence.
We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike.
Focused on expanding our U.
S.
-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job.
It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.
Primary Location: Pennsylvania-Pittsburgh-Kimpton Hotel MonacoWork Locations: Kimpton Hotel Monaco 620 William Penn Pl Pittsburgh 15219Job: Front OfficeJob Posting: Dec 4, 2025, 9:02:10 PM
Auto-ApplyFull Time Front Desk Agent
Pittsburgh, PA jobs
Full Time Front Desk Agent - (250002S0) Description At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals.
Housed in the historic James H.
Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors.
Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality.
If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.
What will you be doing?The Front Desk Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
· Review arrivals noting special requests, blocking rooms as needed.
· Check in and out hotel guests in a confident, professional and friendly manner.
· Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
· Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
· Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
· Follow established key control policy.
· Ensure proper credit policies are followed.
· Submit all lost & found articles accompanied by a completed lost & found report.
· Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
· Verify credit limit report.
· Monitor room availability throughout the day.
· Review daily the selling status of the hotel using yield management system.
· Attend department meeting once a month.
· Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What do you bring to the role?· High school diploma or general education degree (GED) required.
· Previous experience in a Front Desk or customer-facing role is preferred.
· Knowledgeable of immediate area, services, attractions, and events.
· Flexible schedule, able to work evenings, weekends and holidays.
· Work well under pressure, dealing with many arrivals and departures within a short period of time.
· Familiar with hotel systems and operations, and the ability to enter in information accurately.
What's in it for you?· Room discounts at Marcus Hotels & Resorts and IHG-branded properties· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa· “Two for one” movie theater coupons at Marcus Theatres· Ability to grow your career and transfer from one property to another · Paid time off· Flexible scheduling· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence.
We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike.
Focused on expanding our U.
S.
-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job.
It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.
Primary Location: Pennsylvania-Pittsburgh-Kimpton Hotel MonacoWork Locations: Kimpton Hotel Monaco 620 William Penn Pl Pittsburgh 15219Job: Front OfficeJob Posting: Dec 3, 2025, 2:05:53 PM
Auto-ApplyFront Desk Agent (Bilingual Chinese)
Houston, TX jobs
中国城酒店式公寓前台客服
-中英文流利,沟通能力强,责任心强
-能够使用 Microsoft Word, Excel创建和编辑
-能供根据工作需求学习并使用其他办公软件
-能够清晰有效地进行英文的口头和书面沟通
-专业的面对面,电话以及邮件沟通的能力和礼仪
-良好的沟通能力,表达能力,理解能力和学习能力
工作时间: 9 a.m. - 6 p.m. 一周5-6天
Key Responsibilities:
Greet and welcome guests warmly and professionally
Manage guest check-ins and check-outs, ensuring accurate information
Answer phone calls and address guest inquiries efficiently
Provide guests with information about hotel facilities, services, and local attractions
Handle guest complaints and resolve issues promptly
Process payments and maintain accurate financial records
Assist with night audit duties when necessary
Keep the front desk area clean and organized
Qualifications:
(English/Chinese) skills preferred, but not required
Strong guest relations skills with a focus on hospitality
Proficiency in operating phone systems and managing multiple calls simultaneously
Knowledge of front desk operations and customer service best practices
Strong organizational and time management skills
Ability to handle challenging situations with patience and professionalism
Familiarity with hospitality management software is a plus
Multilingual abilities are an asset
Benefits:
401k
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Vision insurance
Holiday Pay
Powered by JazzHR
C0RBRy8Rev
Front Desk Agent (Bilingual Chinese)
Houston, TX jobs
中国城酒店式公寓前台客服
-中英文流利,沟通能力强,责任心强
-能够使用 Microsoft Word, Excel创建和编辑
-能供根据工作需求学习并使用其他办公软件
-能够清晰有效地进行英文的口头和书面沟通
-专业的面对面,电话以及邮件沟通的能力和礼仪
-良好的沟通能力,表达能力,理解能力和学习能力
工作时间: 9 a.m. - 6 p.m. 一周5-6天
Key Responsibilities:
Greet and welcome guests warmly and professionally
Manage guest check-ins and check-outs, ensuring accurate information
Answer phone calls and address guest inquiries efficiently
Provide guests with information about hotel facilities, services, and local attractions
Handle guest complaints and resolve issues promptly
Process payments and maintain accurate financial records
Assist with night audit duties when necessary
Keep the front desk area clean and organized
Qualifications:
(English/Chinese) skills preferred, but not required
Strong guest relations skills with a focus on hospitality
Proficiency in operating phone systems and managing multiple calls simultaneously
Knowledge of front desk operations and customer service best practices
Strong organizational and time management skills
Ability to handle challenging situations with patience and professionalism
Familiarity with hospitality management software is a plus
Multilingual abilities are an asset
Benefits:
401k
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Vision insurance
Holiday Pay
Auto-ApplyOffice Worker at Southern Electric Corporation.. (For Collecting Applications)
Flowood, MS jobs
About Us
Southern Electric Corporation a Quanta Services, Inc. (NYSE:PWR) company, is an electrical utility contractor specializing in the construction of high-voltage transmission lines, underground, and distribution lines as well as providing emergency restoration services. A proven leader in the industry since 1985, SEC has earned a reputation of providing superior work with a strong focus on customer satisfaction and safety. We currently manage over 100 crews and nearly 2,000 pieces of late model equipment. Customers include investor-owned utilities, electric cooperatives, and municipalities throughout our work footprint. Our team is our family. We are 100% committed to the safety of our team members and providing industry leading training. We believe we can be the last job you ever want to apply for. Call us family!
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Auto-ApplyFront Desk (Full-Time/ Weekends/ Mornings & Afternoons)
Front desk agent job at First Service
Pay: $20/hr Schedule: Monday, Tuesday, Wednesday 3PM - 11PM, Saturday & Sunday 7AM - 3PM (Thursday & Friday OFF) Job Responsibilities As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Additional Duties:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Supervisory Responsibilities
N/A
Education & Experience
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
Knowledge, Skills & Proficiencies
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Tools & Equipment Used
N/A
Physical Requirements & Working Environment
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Travel
N/A
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Guest Service Agent
Detroit, MI jobs
The Cambria Hotel in Detroit is expanding and looking for a dynamic and energetic Guest Service Agent to join our team! About Detroit Cambria: The Cambria Hotel in Detroit will feature upscale amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding - Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs Job Summary: Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting. and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Duties/Responsibilities:
Greet, register, and assign rooms to guests.
Contact housekeeping or maintenance staff when guests report problems.
Issue room keys and escort instructions to bellhops.
Make and confirm reservations.
Verify customers' credit and establish how the customer will pay for the accommodation.
Keep records of room availability and guests' accounts, manually or using computers.
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
Review accounts and charges with guests during the check-out process.
Record guest comments or complaints, referring customers to managers as necessary.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or telephone switchboards.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Date-stamp, sort, and rack incoming mail and messages.
Arrange tours, taxis, or restaurant reservations for customers.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills including dealing with difficult and rude patrons.
Excellent organizational skills and attention to detail.
Familiarity with local area with the ability to provide directions and maps to local attractions and destinations.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
High school diploma or equivalency required.
At least one year of experience with the hotel required.
Physical Requirements:
Prolonged periods standing and walking and frequently pulling, pushing, and bending.
Must be able to lift-up to 50 pounds at times.
Prolonged periods of standing at front desk and sitting at a desk and working on a computer.
Detroit Cambria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
The Gant
Aspen, Colorado
To provide maximum levels of guest service through efficient guest registration, interdepartmental communication, and problem resolution. This position involves all front office activities as they relate to guest service and friendly communication with and between all departments.
GENERAL BENEFITS: M/D/V, 401(k) and match, EAP, Life Insurance, PTO, bonus potential, wellness benefit or full Aspen/Snowmass ski pass; Benefits may be subject to generally applicable eligibility, waiting period, or other requirements and conditions.
DUTIES AND RESPONSIBILITIES
Provide guest services in a courteous and friendly manner.
Maintain the front desk as a communication center for the entire property and staff, with smooth, friendly, and efficient operations.
Register guests and maintain accurate guest information, including guest charges.
Provide accurate and complete operations according to The Gant policy.
Maintain cash drawer, including petty cash accounting.
Provide accurate information about The Gant, the community, and special attractions and activities.
Solve problems courteously and efficiently, and to alert the appropriate supervisor for follow-through if necessary.
Process all mail, messages, and deliveries for guests and homeowners.
Keep the office clean and neat at all times, monitor all work areas for safety and sanitation.
Have a working knowledge of the emergency and safety manuals to provide a safe environment. Know the safety and emergency procedures.
Correct any dangerous situation that may present itself. Initiate action and follow through.
Have a working knowledge of the Front Desk Training Manual.
Other duties as assigned.
QUALIFICATIONS
Previous hospitality experience preferred but not required.
Valid driver's license preferred but not required.
Effective communication both verbally and written in English, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Bilingual a plus.
Available to work flexible schedule, including nights, early mornings, weekends and holidays.
Hotel computer systems background preferred.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
The primary work area is the front desk, lobby, and office area.
Extensive computer and telephone operation.
Extensive contact with guests.
Fast paced work environment with multi-tasked duties.
Assist bell staff with luggage deliveries if necessary.
Spend most of the day standing.
Visual ability to read computer screens and switchboard.
Manual dexterity involved in typing, operating a PBX, and passing documents to guests over the front desk.
TOOLS AND EQUIPMENT
Telephone, computers and related materials.
Copy, fax, and postage stamp machines.
Office furniture and supplies.
This in no way states that these are the only duties of an employee in this position. The employee is required to comply with all instructions and other related duties requested by his or her manager. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I hereby certify that I have read and understand the contents of this job description as outlined above and that I am able to perform these duties with or without accommodation. Further, I understand that failure to perform these duties as assigned may be grounds for dismissal.
Auto-ApplyFront Desk Receptionist
Clermont, FL jobs
Join Our Team as a Front Desk Receptionist - with Growth Potential to Lead Front Desk! Toyota of Clermont - Conveniently Located Off Highway 50
Are you an energetic, customer-focused professional who thrives in a fast-paced environment? Toyota of Clermont is looking for a polished and personable Front Desk Receptionist to be the welcoming face and voice of our dealership.
If you're motivated, organized, and excited about the possibility of advancing into a Lead Front Desk position, we want to hear from you!
What We Offer:
Competitive salary
Full benefits package (medical, dental, vision, PTO, etc.)
Supportive and team-oriented work environment
Career growth opportunity to advance into a Lead Front Desk role
Professional training and development
Stable, reputable dealership with high customer traffic
Job Responsibilities:
Professionally answer and manage multiple phone lines with a warm, courteous attitude.
Greet customers as they arrive and create a welcoming first impression.
Perform accurate and timely data entry.
Support additional administrative tasks as needed to keep the front desk running smoothly.
Demonstrate leadership qualities that may lead to a Lead Front Desk role.
Requirements:
1-2 years of Receptionist or front desk experience.
Strong verbal communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, Outlook).
Excellent attention to detail and organizational skills.
Flexibility with scheduling.
Outstanding phone etiquette and customer service abilities.
Comfortable working with a multi-line phone system.
Professional appearance and a friendly, courteous demeanor.
Bilingual preferred (English/Spanish a plus!).
Competencies:
Self-starter with a proactive mindset.
Commitment to delivering exceptional service to customers and team members.
Ability to communicate clearly and collaborate in a team environment.
Skilled at multitasking and staying organized under pressure.
Leadership potential for future Lead Front Desk opportunities.
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
Auto-ApplyFront Desk Receptionist (bi-lingual)
Houston, TX jobs
About Us North Houston Pole Line (NHPL), a Quanta Services, Inc. (NYSE:PWR) company, was founded in 1970 primarily to perform overhead distribution work in Houston, Texas. While serving the greater Houston area and beyond over the last 50+ years, NHPLC has seen utility demands increase and our valued customer's needs evolve. Inherent to continued success, NHPLC has evolved and grown with the ever-changing needs of our customers to ensure we remain the top choice for all our customer's energy demands. As a result of meeting these demands, the company has grown into one of the largest construction contractors in the Southwest, providing a diverse portfolio of services in many rural, urban, and geographical areas.
As a Quanta Services, Inc. Subsidiary, North Houston Pole Line delivers first-class services on virtually any project. A member of the National Electrical Contractors Association (NECA), North Houston Pole Line relentlessly pursues continued improvement ensuring our workforce has the necessary training, equipment, and resources to meet or exceed customer needs in a safe, productive, and cost-effective manner. To strengthen this broad range of expertise, North Houston Pole Line's highly qualified workforce undergoes extensive training in well-established instructional programs.
Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.
About this Role
North Houston Pole Line is looking for a well-spoken, bilingual receptionist who thrives in a fast-paced, people-centered environment. The ideal candidate is warm, organized, and confident-someone who can create a welcoming atmosphere while staying focused and efficient. This person should be comfortable in a construction office setting and enjoy supporting a team that's always on the move. This is a great role for someone who enjoys being the go-to person in the office and takes pride in providing excellent service to both guests and team members.
What You'll Do
* Answering and directing a high volume of incoming calls
* Greeting and assisting guests and visitors
* Receiving packages and preparing outgoing deliveries
* Assisting with billing and invoice processing
* Data entry, filing, and general administrative support
* Keeping the front office organized and running smoothly
What You'll Bring
* Friendly, professional, and approachable
* Excellent verbal and written communication skills
* Comfortable in a busy, hands-on work environment
* Bilingual (Spanish/English)
* Calm and composed when managing high call volumes
* Adaptable, dependable, and team-oriented
What You'll Get
As a Quanta Services employee, we offer a wide range of benefits to fit your needs.
* 401(k) with immediate matching and vesting
* Fully comprehensive benefits packages; Medical, Dental, Vision
* Your choice of PPO, HSA, FSA
* Short term and long term benefits
* Employee discounts on consumer goods
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Auto-ApplyGuest Service Representative
Cincinnati, OH jobs
Guest Services / Front Desk Representative
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Guest Service Representative
Cincinnati, OH jobs
Guest Services / Front Desk Representative
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Front Desk Receptionist (Healthcare)
Leesburg, VA jobs
Title: Front Desk Receptionist Salary: Depending on Experience (DOE) Benefits: Health, Dental, 401k, Etc.
Diligent Solutions is seeking a Front Desk Receptionist. This role plays a vital part in delivering quality patient care by creating a welcoming and professional first impression for all patients, visitors, and external contacts. This position is responsible for managing patient appointments, handling administrative tasks, and providing support to ensure an efficient and positive patient experience.
QUALIFICATIONS:
High School Diploma or GED (required)
Minimum 2 years in a healthcare or clinical office setting.
PREFERRED QUALIFICATIONS:
Additional education or certification in Healthcare Administration.
Experience in a specialty practice.
Fluency in Spanish
Knowledge of medical terminology
RESPONSIBILITIES AND DUTIES:
Patient Interaction:
Greet all patients, vendors, and employees with professionalism and courtesy.
Assist patients with check-in using tools such as the Clear Wave Kiosk, providing one-on-one guidance when needed.
Handle patient check-out, including collecting co-pays, co-insurance, deductibles, and account balances, and issue receipts for payments.
Ensure patient information is accurate and up to date in the electronic health record (EHR) system, including insurance details and demographics.
Administrative Duties:
Answer all incoming calls promptly and professionally, triaging them to the appropriate person or department as necessary.
Balance end-of-day patient payments and maintain accurate records.
Manage patient files, referrals, medical record requests, and appointment reminders.
Respond to voicemail, emails, and division inbox inquiries in a timely manner.
Process and distribute incoming and outgoing mail, faxes, and special deliveries.
Facility Management:
Maintain a clean, organized, and welcoming reception area.
Ensure the accuracy of outgoing mail and other communications.
Primary Duties:
Schedule and reschedule patient appointments accurately and efficiently following provider protocols.
Enter and maintain patient demographics and insurance details in the EHR system.
Coordinate the referral tracking process to ensure timely completion.
Assist patients with check-in and check-out to ensure a seamless visit.
Monitor voicemails and direct patient calls to the appropriate team member when outside the receptionist's scope.
Respond to medical record requests in compliance with HIPAA standards.
Create and manage appointment reminders.
Knowledge, Skills, and Abilities:
Proficiency in EHR systems and Microsoft Office Suite.
Strong understanding of medical terminology.
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to de-escalate conflicts calmly.
Compassionate and confidential communication with patients.
Ability to multitask and collaborate in a fast-paced healthcare environment.
Work Environment:
Professional healthcare office setting with occasional travel or overtime required.
Exposure to communicable diseases, blood-borne pathogens, and toxic substances.
Frequent use of office equipment such as computers, phones, and photocopiers.
Physical Demands:
Ability to lift and move supplies and equipment up to 25 pounds.
Prolonged standing and walking.
Manual dexterity for handling office and medical equipment.
-----------------------------------------
Diligent Solutions is an Equal Opportunity/Affirmative Action employer.
Applicants and employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. As an employer with an Affirmative Action Program, Diligent Solutions complies with government regulations, including Affirmative Action responsibilities where they apply.
The purpose for this questionnaire is to comply with government record keeping, reporting and other legal requirements. Government agencies at times require periodic reports on the sex, ethnicity, handicap, veteran and other protected statuses of employees. This data is for statistical analysis with respect to the success of the Affirmative Action program. If you choose to volunteer the requested information, please note that all information is kept in a confidential file and is not a part of your Application for Employment or personnel file.
Please note that your cooperation is voluntary. Inclusion or exclusion of any information will not affect any employment decision.
Night Auditor
Cincinnati, OH jobs
Part Time Night Auditor
NOTE: This is a part time Night Audit. Shift is generally Wed, Thurs & Fri - 11pm - 7am
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Be able to work independently and serve as key role for overnight hotel support
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Balance the day's business in a neat, orderly, and timely fashion
Be able to work all night, and also be available for other shifts at front desk when necessary
Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
Can complete all tasks described on the relevant shift check list
Check credit of guest accounts daily and follow up if action is required
Must have knowledge of surrounding area
Keep cash drawer secure and in balance throughout the shift
Sell and upsell rooms to walk-in guests and phone reservations
Have general knowledge of housekeeping
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to work over night independently
Must be able to handle pressure situations appropriately
Have finger dexterity for operating equipment such as computer PMS
Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write effectively to communicate shift and guest needs
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs