Property Manager -HOA
Miami, FL jobs
The Property Manager job is licensed under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about Florida Statute 720, which governs Homeowner Associations. Under general supervision and in association with the Board of Directors, the Property Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations.
This hands-on leadership position oversees the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Property Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC.
The Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.
Responsibilities
Operations and Accounting
Uutilizes Castle Management assigned inspection checklists to inspect the community and facilities on a routine basis in order to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines.
Directs Covenant Coordinator on issuing violations and preparing for grievance committee meetings. Change to include management of Covenants with or without CC.
Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally.
Create and manage the Association's budget and financial processes
Assists in the preparation of monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association's financial reports and provides support to the Treasurer by obtaining responses to financial questions.
Compliance with all reporting requirements outlined in the Castle Management contract.
Compliance with meeting requirements outlined in Florida Statue 718.
Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress.
Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association's Website.
Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters.
Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.
Draft RFPs (Requests for Proposal) as needed before bidding on large projects to ensure data received is comparable across all vendors.
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.
Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.
Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensures payments are made in alignment with Board direction.
In the absence of Administrative Staff, track all architectural change requests by homeowners and inspect for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings.
Talent Management
Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the community's goals and high standards in a hospitable, sensitive, and courteous manner.
Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties.
Managing Relationships
Fosters appropriate communications between Board Members, Residents, and Management
Responds within the required timeline to all owner and Board Member requests.
Other duties and responsibilities as assigned.
Supervisory Responsibilities
Directly manage the on-site team
Carry out supervisory responsibilities following Castle's policies and applicable laws.
Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
An active CAM license is required.
An associate's degree with a concentration in business is preferred.
A minimum of 2 years of CAM or related business experience, or more, depending on the community, is required.
Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required.
Knowledgeable of HOA law and required statutory inspections and regulations as outlined by Florida state and county.
Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
Experience with Property Management and Accounting software such as SmartWebs, Townsquare, BuildingLink, VendorSmart, etc., or similar software may be required or preferred.
Valid Driver's License.
Some experience with 55 and better communities may be required.
Skills and Abilities
Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Strong experience with conflict resolution strategies is required.
Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes.
Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.
Excellent organizational skills and attention to detail.
Strong analytical, problem-solving, and negotiation skills.
Strong presentation and public speaking skills required.
Multiple language fluency is desirable and may be required depending on the community's needs.
Ability to act with integrity, professionalism, and confidentiality.
Physical requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
Ability to lift 30lbs. following appropriate safety procedures.
Ability to:
Work in an upright standing position for long periods
Work in different environmental working conditions (e.g., heat, cold, wind, rain).
Walk and climb stairs.
Handle, grasp, feel objects.
Reach with hands and arms.
Extensive use of fingers for typing and visual use of the computer monitor.
Ability to quickly and easily navigate property/buildings.
Ability to possibly walk in uneven terrain, depending on the community, while conducting inspections.
Repeat various motions with wrists, hands, and fingers.
Ability to detect auditory and visual emergency alarms.
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance.
Ability to work extended hours and weekends if needed.
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyProperty Manager - Condo
Estero, FL jobs
The Property Manager job is licensed under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about Florida Statute 718, which governs Condos. Under general supervision and in association with the Board of Directors, the Property Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations.
This hands-on leadership position oversees the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Property Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC.
The Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service
Responsibilities
Operations and Accounting
Utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines.
Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally.
Create and manage the Association's budget and financial processes
Assists in preparing monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association's financial reports and supports the Treasurer by obtaining responses to financial questions.
Compliance with all reporting requirements outlined in the Castle Management contract.
Compliance with meeting requirements outlined in Florida Statue 718.
Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress.
Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association's Website.
Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters.
Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.
Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors.
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.
Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.
Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction.
In the absence of an Assistant Property Manager, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings.
Talent Management
Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the community's goals and high standards in a hospitable, sensitive, and courteous manner.
Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties.
Managing Relationships
Fosters appropriate communications between Board Members, Residents, and Management
Responds within the required timeline to all owner and Board Member requests.
Other duties and responsibilities as assigned.
Supervisory Responsibilities
Directly manage the on-site team
Carry out supervisory responsibilities following Castle's policies and applicable laws.
Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
An active CAM license is required.
An associate's degree with a concentration in business is preferred.
A minimum of 2 years of CAM or related business experience, or more, depending on the community, is required.
Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required.
Knowledgeable of Condo law and required statutory inspections and regulations as outlined by Florida state and county.
Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required.
Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).
Experience with Building Link or similar software may be required or preferred.
Valid Driver's License.
Some understanding of Condo building mechanics may be required
Skills and Abilities
Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Strong experience with conflict resolution strategies is required.
Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes.
Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.
Excellent organizational skills and attention to detail.
Strong analytical, problem-solving, and negotiation skills.
Strong presentation and public speaking skills required.
Multiple language fluency is desirable and may be required depending on the community's needs.
Ability to act with integrity, professionalism, and confidentiality.
Physical requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
Ability to lift 30lbs. following appropriate safety procedures.
Ability to:
Work in an upright standing position for long periods
Work in different environmental working conditions (e.g., heat, cold, wind, rain).
Walk and climb stairs.
Handle, grasp, feel objects.
Reach with hands and arms.
Extensive use of fingers for typing and visual use of the computer monitor.
Ability to quickly and easily navigate property/buildings.
Ability to possibly walk in uneven terrain, depending on the community, while conducting inspections.
Repeat various motions with wrists, hands, and fingers.
Ability to detect auditory and visual emergency alarms.
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance.
Ability to work extended hours and weekends if needed.
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyProperty Manager- Bench
Florida jobs
Be a part of the Castle Kingdom! The Property Manager (PM) is a licensed Community Association Manager (CAM) under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about the Florida Statute that governs HOAs or Condos. Under general supervision and in association with the Board of Directors, PM plans, directs, recommends, creates, and implements policies and procedures to ensure the services required to maintain the common elements of the Association(s) are provided in a first-class manner and in accordance with governing documents.
This role oversees multiple small HOA and condo sites. It is a hands-on leadership position responsible for overseeing the operational, administrative, financial, maintenance, and security functions of the Associations. The position requires the PM to be on call 24 hours a day, 7 days a week, for emergency consultation in case of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Developer Board of Directors and Castle Management, LLC.
The PM provides exemplary service consistent with the Castle Group's values and mission. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills.
Responsibilities
Operations and Accounting
Implements and complies with all reporting requirements outlined in the Castle Management contract.
Implements and complies with meeting requirements outlined in Florida statute 718 or 720.
Implements and utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to comply with Castle Management guidelines.
Creates, plans, directs and implements comprehensive systems for the protection of the community assets and records of the Association in a professional manner.
Manages the Association's budget and financial processes, including reviewing expenses and preparing and submitting deficit funding requests to ensure cash flow is available to cover expenses.
Assists in the preparation of monthly financial reports and reviews for accuracy with special attention to variance trends. Maintains working knowledge of the Association's financial reports and provides support to the Treasurer by obtaining responses to financial questions.
Creates recommendations for collection action on delinquent accounts.
Creates and implements processes for the storage and maintenance of Association records required under Florida Statute, including maintaining the Association's Website.
Creates and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters.
Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.
Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.
Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction.
Creates and implements architectural change request processes, including the utilization of assigned software programs to engage with Board or Committee members during the architectural review process. Set up ARC meetings.
Sets up or transfers utility accounts for Association from the Developer.
Schedules and leads new owner welcome meetings and orientations as needed.
Purchases equipment and supplies to set up site offices and lifestyle program, if applicable.
Managing Relationships
Fosters appropriate communications between Board Members, Residents, and Management
Responds within the required timeline to all resident owner and Board Member requests.
Other duties and responsibilities as assigned.
Supervisory Responsibilities
Direct supervisor of the on-site team as applicable
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
An active CAM license is required.
An Associate's degree with a concentration in business is preferred.
A minimum of Two (2) years of CAM or related business experience, or more depending on the community, are required.
Intermediate to advanced knowledge and understanding of Property Management accounting practices, deficit funding, and budgeting skills required.
Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).
Knowledge of or experience with construction and home-building processes relating to Certificate of Occupancy and closings
The position requires a valid Driver's License.
Skills and Abilities
Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Strong experience with conflict resolution strategies is required.
Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes.
Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong negotiation skills.
Ability to present and speak in public settings required.
Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).
Multiple language fluency is desirable and may be required depending on the community's needs.
Ability to act with integrity, professionalism, and confidentiality.
Physical requirements
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
Ability to lift 30lbs. following appropriate safety procedures.
Ability to:
Work in an upright standing position for long periods
Work in different environmental working conditions (e.g., heat, cold, wind, rain).
Walk and climb stairs.
Handle, grasp, feel objects.
Reach with hands and arms.
Extensive use of fingers for typing and visual use of the computer monitor.
Ability to quickly and easily navigate property/buildings.
Repeat various motions with wrists, hands, and fingers.
Visual ability correctable to 20/20.
Ability to detect auditory and visual emergency alarms.
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
Ability to travel to different sites within the week
May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance.
Ability to work extended hours and weekends if needed.
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyProperty Manager
Naples, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies;
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility; This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Miami, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility: This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Miami, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility:
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Property Manager
Miami, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility: This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Miami, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility:
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Property Manager
Tampa, FL jobs
Luxury High Rise Experience required. Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility: This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Property Manager
Tampa, FL jobs
Luxury High Rise Experience required. Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility: This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Property Manager
Bradenton, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly.
Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder.
Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office.
Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Experience & Education
Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts.
High School diploma required, college degree preferred
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager - Condo
West Palm Beach, FL jobs
The Property Manager job is licensed under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about Florida Statute 718, which governs Condos. Under general supervision and in association with the Board of Directors, the Property Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations.
This hands-on leadership position oversees the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Property Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC.
The Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service
Responsibilities
Operations and Accounting
Utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines.
Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally.
Create and manage the Association's budget and financial processes
Assists in preparing monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association's financial reports and supports the Treasurer by obtaining responses to financial questions.
Compliance with all reporting requirements outlined in the Castle Management contract.
Compliance with meeting requirements outlined in Florida Statue 718.
Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress.
Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association's Website.
Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters.
Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.
Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors.
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.
Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.
Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction.
In the absence of an Assistant Property Manager, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings.
Talent Management
Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the community's goals and high standards in a hospitable, sensitive, and courteous manner.
Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties.
Managing Relationships
Fosters appropriate communications between Board Members, Residents, and Management
Responds within the required timeline to all owner and Board Member requests.
Other duties and responsibilities as assigned.
Supervisory Responsibilities
Directly manage the on-site team
Carry out supervisory responsibilities following Castle's policies and applicable laws.
Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
An active CAM license is required.
An associate's degree with a concentration in business is preferred.
A minimum of 2 years of CAM or related business experience, or more, depending on the community, is required.
Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required.
Knowledgeable of Condo law and required statutory inspections and regulations as outlined by Florida state and county.
Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required.
Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).
Experience with Building Link or similar software may be required or preferred.
Valid Driver's License.
Some understanding of Condo building mechanics may be required
Skills and Abilities
Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Strong experience with conflict resolution strategies is required.
Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes.
Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.
Excellent organizational skills and attention to detail.
Strong analytical, problem-solving, and negotiation skills.
Strong presentation and public speaking skills required.
Multiple language fluency is desirable and may be required depending on the community's needs.
Ability to act with integrity, professionalism, and confidentiality.
Physical requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
Ability to lift 30lbs. following appropriate safety procedures.
Ability to:
Work in an upright standing position for long periods
Work in different environmental working conditions (e.g., heat, cold, wind, rain).
Walk and climb stairs.
Handle, grasp, feel objects.
Reach with hands and arms.
Extensive use of fingers for typing and visual use of the computer monitor.
Ability to quickly and easily navigate property/buildings.
Ability to possibly walk in uneven terrain, depending on the community, while conducting inspections.
Repeat various motions with wrists, hands, and fingers.
Ability to detect auditory and visual emergency alarms.
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance.
Ability to work extended hours and weekends if needed.
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyProperty Manager
Hollywood, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility:
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Hollywood, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility:
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Aventura, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility:
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Property Manager
Aventura, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility:
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Property Manager (Luxury Condo)
West Palm Beach, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies:
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility:
This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Miami Beach, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).
As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.
· As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
· The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
· On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
· Prepare annual budget for the association.
· Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
· Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
· Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
· Communication Proficiency
· Business Acumen.
· Customer/Client Focus.
· Decision Making.
· Financial Management.
· Results Driven.
This position will be responsible in managing the staff on-site
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
There will be some travel to attend training and/or meetings, locally.
Three (3) years of experience as Community Property Manager managing the community operations, such as staff and service contracts.
High School diploma required, college degree preferred
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a Florida CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Bonita Springs, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies;
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility; This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager
Bonita Springs, FL jobs
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies;
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility; This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.