Business Intelligence Analyst jobs at Fiserv

US Citizens and Green card holders would be considered only W2 for hybrid work. NOTES from hiring manager: role is for local candidates only to work onsite hybrid model min 2 days per week in St Pete at RJF, no fully remote options role has a chance to convert to FTE assuming performance and future budgets project. work is focused on Agentic AI platform and Machine Learning initiatives The BA is more of a true Lead Functional BA but any technical skills are a value add This group does 2 week sprints, need corporate polish with excellent comm skills Duties: Strategic Analysis and Solution Definition Lead business discovery for agentic AI initiatives, translating enterprise objectives into clearly defined product and system requirements. Partner with engineering, data science, and risk teams to ensure each solution aligns with firm priorities, compliance standards, and long-term AI governance frameworks. Define success metrics and measurable outcomes for agentic systems that drive advisor productivity, client intelligence, and firm efficiency. Requirements Management Elicit, document, and refine requirements that span AI reasoning, data integration, knowledge orchestration, and adaptive decision flows. Bridge technical and business contexts - ensuring that the intent, capabilities, and constraints of frameworks such as Strands, CrewAI, LangGraph, and Agent Core are accurately reflected in user stories and acceptance criteria. Manage change control for rapidly evolving agentic capabilities, balancing agility with traceability and compliance. Stakeholder Alignment and Communication Act as the primary interface between business leaders, developers, and governance teams to maintain a shared understanding of priorities, tradeoffs, and dependencies. Translate complex AI and engineering concepts into concise, business-relevant narratives for executives and non-technical audiences. Facilitate workshops, design reviews, and model demonstrations to ensure feedback loops are fast and informed. Governance and Risk Integration Partner with Compliance, Data Governance, and Enterprise Architecture to embed ethical, auditable, and transparent AI operations throughout solution design. Ensure agentic AI initiatives align with data residency, privacy, and supervisory regulations applicable to financial services. Operational Excellence and Delivery Drive the full delivery lifecycle - from concept through deployment - maintaining clear documentation, prioritization, and validation processes. Support testing, model validation, and release readiness activities by providing context, user scenarios, and performance benchmarks. Continuously refine business processes and operating models to leverage the adaptive nature of agentic systems. Skills Technical and Analytical Proficiency Strong understanding of AI/ML concepts, particularly agentic and LLM-based architectures. Familiarity with AWS cloud environments, data pipelines, and API-driven ecosystems. Ability to interpret and validate outputs from frameworks such as Strands, CrewAI, LangGraph, and Agent Core in collaboration with engineers. Experience working with structured and unstructured data, embeddings, and retrieval systems to support intelligent automation. Business and Strategic Insight Deep expertise in requirements analysis, process optimization, and value mapping across enterprise systems. Strong ability to quantify business impact, model ROI, and articulate how AI systems drive competitive advantage. Understanding of financial services operations, risk management, and compliance implications in production AI environments. Leadership and Collaboration Proven success leading multi-disciplinary teams across data, engineering, and governance functions. Skilled in translating ambiguity into structure and clarity; comfortable operating at the intersection of innovation and regulation. Exceptional written and verbal communicator capable of aligning senior stakeholders around transformative AI initiatives. Mindset and Behavior Analytical precision, bias for execution, and intellectual curiosity about AI's evolving role in business decision-making. Integrity-driven; consistently aligns actions with client outcomes and firm values. Embraces iterative learning and continuous improvement in both systems and self. Education Bachelor's degree in Information Systems, Computer Science, a related field or equivalent experience. 5+ years of experience in business analysis, product ownership, or AI/technology-driven transformation-ideally within financial services or a regulated enterprise.

We are seeking a highly skilled and detail-oriented Sales Operations and Data Analyst to join our dynamic team. The ideal candidate will have strong analytical and problem-solving skills, with a solid understanding of financial principles and data management. Qualifications: Education: Bachelor's degree in finance, Accounting, Economics, Statistics, Data Analyst, or a related quantitative field. Experience: Prior experience in data analytics, finance operations, or payments within the technology sector is highly valued. Proficiency in CRM and ERP systems, and other financial tools for effective data management and reporting. Technical Proficiency: Experience with data analysis tools and techniques, with an ability to handle large datasets and complex systems. Strong financial acumen with an understanding of rebates, pricing discounts, claims and payments. Demonstrated analytical skills with the ability to identify trends and propose process improvements. Excellent communication skills for effective interaction with channel partners, internal sales teams, and other departments.

US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY NO THIRD PARTIES PLS THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - ************ Email: ************************************** // ********** Risk & Compliance Systems Analyst Duration: Long Term Ongoing Project with NO end Date Direct banking Client Rate : $$ BEST RATES $$ Hybrid - 3 Days a week in Vienna, VA // 2 days fully remote US CITIZENS / Green Card Holders / EAD Green card ONLY Basic Purpose: We are seeking a skilled contractor to join our Finance Technology Security and Controls team. This team is responsible for security and risk monitoring across the Oracle ERP Fusion ecosystem, leveraging the Risk Management Cloud (RMC) module to ensure compliance and mitigate risk. Key Responsibilities • Perform user access reviews and manage privileged access across Oracle ERP Fusion. • Monitor and resolve RMC alerts related to security and compliance. • Collaborate with internal and external auditors to support ICFR (Internal Controls over Financial Reporting) requirements. • Work closely with cross-functional teams across Procurement, Finance, and HR to ensure security best practices. • Act as a Business Systems Analyst (BSA): o Gather and document requirements. o Analyze processes and recommend improvements. o Support testing and validation of security configurations. o Assist in risk assessment and remediation activities. o Maintain strong documentation for audit and compliance purposes. Required Skills & Experience o Oracle ERP Fusion Security expertise (roles, privileges, data access). o Hands-on experience with Risk Management Cloud (RMC). o Strong understanding of ICFR and compliance frameworks. o Experience in user access management, privileged access controls, and risk monitoring. o Ability to work across multiple ERP modules (Finance, Procurement, HR). o Excellent communication and collaboration skills. o Strong Oracle background (functional and/or technical). Preferred Qualifications o Prior experience in audit support and risk management (ICFR) o Familiarity with OTBI reporting for security and compliance. o Knowledge of segregation of duties. Please send qualified resumes directly to : ************************************** // ********** Thanks, Saakshi Sahni Zillion Technologies Inc. Director - Talent Acquisition Email: ************************************** // ************

Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data. Moderate to Advanced SQL skills (writing complex queries is a plus) Commercial Lending (iHub, WICS, WICDR systems)/Commercial Banking Background Metadata/Data Governance Regulatory Reporting Data Management Framework SQL Data Quality

This is a fully remote role. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external). The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an understanding of the end users' current business processes. Elicit business requirements. Create/Maintain Business Requirements Documents (BRD). Facilitate cross-functional requirements review (BA/DEV/QA). Secure Approval/sign-off for BRD. Support the development and testing of deliverables. Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s). Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications. Facilitate UAT; share results. Secure UAT approval/signoff. Develop Go-Live Plan (when needed). Create training materials, including Train-The-Trainer model, as needed. Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary. Maintain process documentation, revising at the conclusion of projects to reflect the new state. Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks). Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities. Identify areas of potential process improvement, recommending and implementing changes. Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle. Support and mentor team members. Adhere to PMO and IT processes: Collaborate with co-owners across the organization to ensure project success. Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary. KNOWLEDGE, SKILLS, and/or ABILITIES Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases. Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc. Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and be self-motivated. Ability to work in a team environment. Ability to adapt to change in a consistently evolving technical environment. Proven capability to collaborate with business stakeholders at all levels EDUCATION and/or EXPERIENCE Bachelors' Degree in related field or equivalent industry experience. 3+ years of experience in a Business Analyst or closely related role. 3+ years of experience facilitating integrating implementations. Basic Microsoft Office, ERP, WMS and office productivity software familiarity.

One out of every two small businesses fails within their first five years, most often due to running out of cash. This team is on a mission to make a dent in that statistic by providing small businesses access to the capital they need when they need it-leveraging internal financial and operational data for faster and better decisioning. This way, customers never again have to worry about not making payroll or saying no to a business opportunity. That's how we power prosperity. This group is a nimble and high-priority start-up environment that is looking to reinvent small business borrowing. It is one of the fastest growing SMB lending businesses in the market. We are looking for top talent and team members who love new challenges, cracking tough problems, and working cross-functionally. If you are looking to join a fast-paced, innovative, and incredibly fun team, then we encourage you to apply. Duties We are an exciting, growing, and dynamic team that leverages industry-leading analytics tools, techniques, and best practices. We're looking for a hands-on Business Data Analyst (Contractor) who is a creative problem solver with a passion for delivering advanced, data-driven solutions. In this role, you will support the rapidly expanding Collections function by: Collaborating with the Collections Management team to develop new loss mitigation capabilities that enhance customer engagement and optimize solution rates Building new automation and reporting tools to monitor business processes and recommend improvements Designing solutions to improve data quality and usability Applying risk expertise to perform analyses at various aggregation levels and to inform data structure and feature generation decisions Skills 4+ years of experience with quantitative analysis Experience in any major dialect of SQL (we use MySQL and PostgreSQL) and Python Experience with data visualization (we use Tableau for many of our business-facing dashboards, but we won't say no to a ggplot or two) Solid communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical audiences Experience with Hadoop, HDFS, Hive, HBase, and/or related MapReduce technologies Experience with large-scale MPP systems such as Vertica or Redshift Experience with Tableau or similar BI software Experience with Python or similar high-level languages; experience with R or similar statistical analysis software Education BS or MS in an appropriate quantitative field (Computer Science, Statistics, Applied Math, Econometrics, Operations Research, Engineering)

Top 3 Skills: Google Analytics experience. Experience extracting data from source system to target data warehouse. Expert knowledge of Power BI data visualization and analysis tools. Job Description Key areas of responsibilities: Analyze and understand State requirements. Participate as subject matter expert of source data, develop data catalogue, and perform user acceptance testing for Digital Services program. Provide expertise for data sharing, data visualization, and understand, configure, and enforce access rules. Understand KPIs and present related data in a meaningful way. Help establish frequency and schedule of data extraction, review data quality, and adhere to transformation rules. Develop reports, dashboards, and visualize data in a meaningful way based on given requirements. Participate in project briefing and brainstorming. Using detailed and general knowledge of the end-to-end workings of how systems work, assist in any testing, trouble-shooting, and help implement fixes to resolve poorly functioning processes. Assist in solution documentation, diagrams, and technical specifications. MINIMUM QUALIFICATIONS: Five+ years of relevant experience in the following: Extracting data from source system to target data warehouse. Data analysis, quality, and reporting. Expert knowledge of Power BI data visualization and analysis tools. Ability to read and follow regulatory requirements on State and Federal levels. Strong information architecture and integration strategy skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

About the Role We are looking for a Salesforce Business Analyst who will partner closely with sales, service, and technical teams to design and implement scalable reporting, dashboards, and data models in Salesforce. You will translate business needs into actionable insights, ensure high‑quality data structures, and enhance operational visibility across the organization. Responsibilities Translate business requirements into scalable Salesforce reporting solutions, dashboards, and KPIs for Sales and Service teams. Gather requirements from stakeholders, define user stories, and produce detailed functional specifications for reports, dashboards, and analytics. Design, build, and maintain Salesforce reports, dashboards, and advanced analytics to track pipeline performance, opportunity trends, case volumes, SLAs, and customer satisfaction. Configure and optimize Sales and Service Cloud objects, fields, validation rules, flows, and permission models to improve data quality for reporting. Develop data models, implement data quality controls, and perform data cleansing initiatives. Train and onboard end users on new or updated reports, dashboards, and data processes. Collaborate with IT and analytics teams to integrate Salesforce data with external systems (e.g., Snowflake) to support enterprise‑wide reporting. Create and maintain documentation, including data dictionaries, report catalogs, and governance standards. Stay current with Salesforce releases and best practices; evaluate enhancements and drive continuous improvement in reporting capabilities. Communicate complex technical concepts clearly to non‑technical stakeholders and support decision‑making through data insights. Minimum Qualifications 3-5 years of experience as a Salesforce Business Analyst or similar role. Hands‑on experience with Salesforce Sales Cloud and Service Cloud. Proficiency in Salesforce reporting, dashboards, data modeling, and analytics. Strong understanding of core Salesforce configuration (fields, objects, validation rules, flows, permissions). Experience with data cleansing, data quality management, and documentation. Strong communication, problem‑solving, and facilitation skills. Preferred Qualifications Experience with Snowflake, Tableau, and advanced Excel. Familiarity with Apex, Lightning Web Components (LWC), and Salesforce integrations. Experience working with managed and unmanaged packages. Background in supporting cross‑functional data initiatives with IT or analytics teams. Pay: ~ $55-$60/hr W2

Pay Range: $55/hour to $60/hour Only accepting US Citizens and Green Card Holders 3 month contract with possible extension Strong BA skills for a ServiceNow Implementation & experience w/functional delivery within a PMO Hybrid 3 days a week onsite in Ventura, California (Zip code 93001) Overview We are seeking a highly motivated and experienced ServiceNow PPM Business Analyst to drive the successful configuration, deployment, and adoption of the ServiceNow Project Portfolio Management (PPM) module. This is primarily a Business Analyst role, focused on gathering requirements, translating business needs into functional solutions, and driving adoption within a PMO environment. The role collaborates closely with IT technical teams, business stakeholders, and end-users to maximize the value of the ServiceNow platform for project, portfolio, and operational work management. While there is a ServiceNow technical resource handling module configurations, this BA will define functional requirements, guide processes, and ensure smooth adoption and reporting. Key Responsibilities: 1. ServiceNow PPM Implementation & Functional Support Support ServiceNow PPM implementation by defining functional requirements for: Project & Operational Work Tracking Project Intake / Demand Management Resource Management (Demand/Supply Tracking) Portfolio and Financial Planning (as needed) Serve as a liaison between technical ServiceNow resources and business teams. Ensure end-to-end alignment between business needs and configuration. 2. Business Analysis & Stakeholder Engagement Facilitate workshops and interviews with PMs, Resource Managers, and end-users to gather detailed requirements. Document functional specifications, process flows, and use cases. Bridge the gap between business stakeholders and technical teams to ensure deliverables meet functional objectives. 3. Training, Adoption, and Change Management Develop and deliver training sessions, documentation, and Q&A for PMs, Resource Managers, and contributors. Drive user adoption by highlighting platform value, addressing pain points, and supporting ongoing use. 4. Reporting & Dashboard Optimization Build, optimize, and maintain reports and dashboards to provide PMO visibility into project health, resource utilization, and operational performance. Identify opportunities to streamline operational processes and improve efficiency using ServiceNow features. Required Experience 3-5 years as a Business Analyst supporting enterprise system implementations. 2+ years hands-on experience implementing, configuring, or supporting ServiceNow PPM / ITBM modules. Strong understanding of Project, Portfolio, Resource Management, and ITSM concepts. Proven ability to bridge business stakeholders and technical ServiceNow resources. Preferred Qualifications ServiceNow CSA or CIS (PPM) certification. Experience with other ServiceNow modules (ITSM, CSM, HRSD, etc.). PMP, PMI-ACP, or other project management certifications. Experience working in a healthcare environment.

Titan Technologies, LLC (Titan) is seeking an experienced, self-directed, Data Analyst to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III contract. As a member of our team, you will help to assist USSOCOM, Service Component Commands, Theater Special Operations Commands (TSOC), and deployed forces in the delivery of a full spectrum of Information Technology (IT) services to operate and maintain information flow, communications, and connectivity globally. The Data Analyst, Journeyman (JNY), is responsible for analyzing structured and unstructured data to support decision-making across USSOCOM. This role involves working with data sets from various sources to develop reports, dashboards, and visualizations that help leadership and operational teams gain actionable insights. The analyst will collaborate with database administrators, system engineers, and mission stakeholders to deliver high-quality, data-driven visualization solutions in support of SOCOM's mission. The ideal candidate will possess strong analytical skills, attention to detail, and experience working with data tools and visualization platforms. This position requires familiarity with databases, data modeling, business intelligence (BI) tools, and basic programming to extract and transform data from multiple environments. Duties include, but are not limited to: Collecting, cleaning, transforming, and analyzing large data sets from multiple sources to identify trends and support decision-making. Developing and maintaining dashboards and visualizations using tools such as Tableau, Power BI, or other BI platforms. Working closely with stakeholders to gather reporting requirements and design user-friendly reports and data visualizations. Writing queries and scripts in SQL to extract, manipulate, and analyze data from enterprise databases. Writing queries and scripts in Microsoft Excel to extract, manipulate, and analyze data from legacy sources. Supporting the generation of recurring and ad hoc reports for operational and leadership teams. Contributing to the design and implementation of data models and workflows that enhance reporting efficiency. Conducting data quality checks to ensure accuracy and consistency of reporting outputs. Documenting data sources, processes, and report specifications for continuity and audit readiness. Collaborating with IT teams and database administrators to troubleshoot data access and integration issues. Providing analytical support for strategic initiatives, operational planning, and mission readiness assessments. Ensuring compliance with USSOCOM data governance, classification, and cybersecurity standards. Presenting findings and recommendations in a clear, concise manner to both technical and non-technical audiences. Qualifications Education & Experience: High school diploma with a minimum of 6 years of relevant experience, 4 years experience with Associate's, OR 2 years experience with Bachelor's. Security Clearance: Active DoD TS/SCI clearance or higher is required. Experience in data modeling, transformation, and visualization. Familiarity with SQL and experience writing queries for data extraction and analysis. Knowledge of at least one object-oriented programming language (e.g., Python, Java, C++, or .NET). Proficiency in Microsoft Office Suite, including Excel and Access. Ability to develop data visualizations that inform leadership decisions. Strong written and verbal communication skills. Certifications: Must hold a DoD 8570.01-M IAT Level II certification Desired Qualifications: Experience with Microsoft SharePoint integration for data visualization or workflow automation.

Sr. BA with Commercial Lines P&C insurance experience Contract, 12 months Hybrid, 3 days in week in the NYC (downtown) This will move quickly for the right candidate - there are multiple positions, starting early January MUST have Property and Casualty Insurance experience, commercial specialty experience is a plus Position Description: We are looking for a seasoned Senior Business Analyst with extensive experience in the insurance sector to work on data and finance transformation projects. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. They should have a proven track record of successfully managing and delivering complex projects within the insurance domain. Experience: 10 to 15 years of experience as a Business Analyst within the insurance industry. Experience with data and/or finance transformation Strong understanding of insurance products, processes, and regulations. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and interpersonal abilities. Proficiency in business analysis tools and methodologies. Experience with project management and agile methodologies is a plus. Experience implementing VIPR a big plus Will need to provide samples of work Bachelor's degree in Business Administration, Finance, or a related field. Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.

Hybrid Direct Hire W2 only About the Role We are seeking a specialized Business Analyst / Business Systems Analyst (BA/BSA) to support our Infrastructure and Engineering teams. This role is ideal for someone with a strong technical foundation and an interest in backend systems, networking, and data center operations. You will work closely with technical teams to gather requirements, document processes, and ensure successful delivery of infrastructure projects. Key Responsibilities Collaborate with Infrastructure and Engineering teams to define and document requirements for: Data centers, backend servers, and networking solutions. Hardware setups, including racks and system configurations. Support backend server administration and connectivity planning. Assist in setting up directory permissions and managing file transfer protocols. Understand and document how network traffic flows and how proxies are leveraged. Translate technical needs into clear business requirements and functional specifications. Participate in testing and validation of solutions; basic scripting for automation and troubleshooting. Serve as a liaison between technical teams and business stakeholders to ensure alignment. Maintain documentation for infrastructure processes and standards. Required Skills & Experience Strong understanding of network fundamentals, traffic flow, and proxy usage. Familiarity with data center operations, hardware requirements, and system connections. Basic knowledge of shell scripting (e.g., Bash) and ability to work with CLI tools (command line interface). Experience with file transfer protocols and directory permission management. Exposure to backend server administration. Ability to gather and translate technical requirements into actionable deliverables. Excellent communication and documentation skills. Interest in learning and growing within infrastructure and engineering domains. Preferred Qualifications Hands-on experience with bash scripting and automation. Some development or testing experience. Knowledge of hardware configuration and rack setup. Familiarity with networking tools and troubleshooting techniques.

In the role of Data Analyst with Pyspark & AB Testing experience, you will be responsible for solving business problem for our Retail/CPG clients through data driven insights. Your role will combine a judicious and tactful blend of Hi-Tech domain, Analytical experience, Client interfacing skills, and solution design and business acumen so your insights not only enlighten the clients but also pave the way for launching deeper into future analysis. You will advise clients and internal teams through short burst high-impact engagements on identifying business problem, solving business problem through suitable approaches and techniques pertaining to learning and technology. You will effectively communicate data-derived insights to non-technical audiences appropriately and mentor junior or aspiring consultant/data scientists. You will play a key role in building components of a framework or product while addressing practical business problems. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Candidate must be located within commuting distance of Sunnyvale, CA or be willing to relocate to these locations. This position may require travel within the US. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. At least 4 years of experience in Information Technology Proven years of applied experience in exploratory data analysis, devising, deploying and servicing statistical models Strong hands-on experience with data mining and data visualization, Tableau, A/B Testing, SQL for developing and creating data pipelines to source and transform Data Strong experience using Python, Advanced SQL and PySpark Preferred Qualifications: Advanced degree with Master's or above in area of quantitative discipline such as Statistics, Applied Math, Operations Research, Computer Science, Engineering or Physics or a related field Marketing domain background (Web analytics, click stream data analysis, and other KPI's on marketing campaigns) Knowledge of Machine Learning techniques The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. EEO/About Us : About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job Description: The Guidewire Business Analyst is responsible for working with functional areas of the business to understand system change requests and then prepare design documents for the Frontline IT organization to develop from. Responsibilities: Work with major functional areas of the business to understand and document change requests submitted to the IT organization. Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers. Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization. Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects. Clarify requirements prior to delivery of documentation to the Application Delivery team. Become an expert on Guidewire systems and our system implementations. Work with Operations team to triage production issues prior to development involvement. Be the liaison between functional leads, development teams and support teams. Support UAT (User Acceptance Testing) sessions during UAT phase. Support production releases - Perform smoke testing Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality. Required Skills 5+ years of hands-on experience as an IT Business analyst in Guidewire Digital Portal projects: Product navigation, Product model, Policy or Claims or Billing Transactions, Integrations, OOTB functionality and integrations, Business rules, Troubleshooting incidents/issues etc. Hands-on experience in one or more products: Customer Engage, Producer Engage, Customer Engage, GPA, AMP, Claims portal Thorough knowledge and experience of agile methodologies. Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes. Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software requirements, user stories, defects for development teams. Experience working daily in cross-functional teams. Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements. Proficient using browser web development tools. Qualifications Excellent written and verbal communication skills. Ability to manage time effectively and work on tasks with competing priority. Attention to detail and ability to multi-task. Strong analytical skills and a self-starter attitude required. Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel) Familiarity with HTML, XML, SOAP APIs, UX Design P&C Insurance industry experience is must. Education And/Or Experience College Degree and 4 - 6 years related experience. 5+ years of Guidewire Digital products implementations, upgrade, or conversion experience as an IT Business Analyst About ValueMomentum: ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.

About role: We are seeking a highly skilled Business Analyst - Guidewire (Commercial Lines) to join our dynamic team. The ideal candidate will lead product inception and configuration efforts for Guidewire Commercial Lines implementations, leveraging Guidewire SBTs and cloud expertise to deliver impactful business solutions. Responsibilities Lead pre inception and inception for Commercial Lines products using Guidewire SBTs Ensure inception plan is created, maintained, and kept up-to-date for various releases. Document Product Model using SBTs and state variations Document requirements for Guidewire PolicyCenter, BillingCenter, and ProducerEngage Hands on experience of working on projects implemented using Agile methodologies. Experience of interacting with Business stakeholders and IT stakeholders to understand the requirements and translate them into functional requirements that can be used by Development and Testing Teams Identify and document when business requirements which are not in scope (NFRs) Provide direction, mentorship, and daily guidance to Business Analysts to keep analysis efforts aligned with business and delivery goals. Actively perform hands-on requirements gathering, analysis, and documentation to support efforts, in addition to providing oversight and guidance. Lead, mentor & coordinate with the offshore team. Support User Acceptance Testing by ensuring timely BA responsiveness to UAT requests, triaging issues reported by testers, and coordinating necessary fixes. Foster strong relationships with business stakeholders to build trust, deepen understanding of business processes and objectives, and ensure analysis deliverables are aligned with goals. Knowledge, Skills & Experience: The incumbent must have- An overall work experience ranging between 7-12 years, with at least 5 years of Guidewire PolicyCenter implementation experience for Commercial Lines. Guidewire cloud upgrade experience and Guidewire Cloud ACE Certification mandatory. Guidewire SBT experience mandatory and strong experience on implementing Commercial lines on Guidewire suite. About ValueMomentum: ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on the property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.

Sales Executive -- Anindya mazumdar *THE MOST IMPORTANT THING THAT THE CANDIDATES MUST HAVE IS MULTIPLE YEARS OF EXPERIENCE WORKING WITH GUIDEWIRE AND POLICY CENTER.* The Business Analyst will support system change requests and design documentation for the IT team, with a strong focus on Guidewire PolicyCenter. This role involves working closely with business stakeholders, developers, solution architects, and QA teams to ensure successful delivery of system enhancements and new functionality. Key Responsibilities Serve as a subject matter expert on Guidewire PolicyCenter Document and analyze business change requests and system impacts Collaborate on system design with architects and developers Create detailed documentation: SRS, use cases, wireframes, flow diagrams Support UAT and QA testing efforts Triage production issues with Operations before escalating to development Act as liaison between business, development, and support teams Required Skills & Experience 3+ years hands-on Guidewire PolicyCenter experience (configuration & integration) Strong understanding of homeowners insurance (commercial property is a plus) Skilled in writing SRS, use cases, wireframes, and technical documentation Experience with JIRA, defect tracking, and Agile methodologies Strong communication and stakeholder management skills Familiarity with HTML, XML, SOAP APIs, and UX design principles Proficient in Microsoft Office Suite and browser dev tools Team & Environment Fast-paced, growing environment with a focus on Guidewire expansion Supporting a new Commercial PolicyCenter team, including offshore collaboration Reports to BA Manager; works across multiple leads and workstreams Internal recruiting support; hiring 4-5 mid-senior level BAs

SAP SD / OTC Functional Analyst 📍 Gordon County, GA | On-site 4 days/week Direct Hire Our client is seeking a hands-on SAP SD / OTC Functional Analyst to join our lean, collaborative SAP team. This role is open due to the upcoming retirement of their long-tenured SAP SD Consultant. About the Role Support our current ECC environment while preparing for the upcoming S/4HANA go-live at the end of next year. Serve as the sole SD resource, managing end-to-end responsibilities from requirements gathering, troubleshooting, and minor enhancements to business user coordination and training. Work in a small, hands-on SAP team. Day-to-day workload: ~70% support / 30% project work on ECC initially; post-S/4 transition flips to ~70% project / 30% support. Key Responsibilities Resolve order creation issues, EDI errors, pricing conditions, and tariff enhancements. Collaborate with master data, business teams, and other functional areas to ensure smooth operations. Lead small enhancements, testing, and enablement post-S/4 transition. Typical tasks range from gathering requirements to testing, fixing issues, and training end users. Ideal Candidate 7-10 years of SAP SD/OTC experience; exposure to both ECC and S/4HANA preferred. Strong understanding of Sales & Distribution processes and integration with MM, EDI, pricing, and order management. Collaborative, adaptable, and down-to-earth; able to fit in with a long-tenured, family-owned culture focused on accountability and realistic goals. Hands-on, proactive, and comfortable being the sole SD resource. Why Join Us Be part of a stable, low-drama, family-owned company. Lead and shape the SD function as we transition to S/4HANA. Work closely with an experienced, supportive team while owning key responsibilities. If you're ready to take ownership of a critical SAP SD role and help drive a smooth ECC-to-S/4 transition, we want to hear from you!

We are looking for a SAP Business Analyst with experience with FICO modules This is a contract to hire that must be done hybrid onsite in the St Louis, MO area Responsibilities: Strong skills in design and configuration of Controlling modules: Internal Orders, Profitability Analysis, & Product Costing Handling of incidents/tickets for SAP FICO across various instances of SAP Research and document current business processes/ customizations and provide process improvement recommendations with focus on standard SAP process solutions Diagnose, analyze and resolve issues efficiently. Contribute to continuous improvement initiatives Skills, Experience and Behaviors 4 + years demonstrated configuration skills in FI and CO, preferably in HANA Must have at least 5+ years of hands-on configuration experience with SAP ECC 6.0 or S/4 HANA Excellent analytical and problem-solving skills

Key Responsibilities: Analyze existing custom ABAP programs and objects for compatibility with S/4HANA 2025. Remediate obsolete or incompatible code, including performance tuning and optimization. Support pre upgrade tasks such as cleaning up unreleased transport requests and activating inactive objects Collaborate with functional teams to understand business requirements and translate them into technical specifications. Develop and test RICEFW objects as per the upgrade scope and post hypercare requirements. Assist in the upgrade of SAP S/4HANA and other integrated components as per the guidelines in S/4HANA 2025 upgrade release note. Participate in code reviews, unit testing, and integration testing. Provide technical documentation and knowledge transfer to internal teams. Required Skills: SAP ABAP 2.5 Years Is Required SAP Basis 2.5 Years Is Required SAP Security: At least 1 year Is Required SAP BASIS: Proficient in below BASIS operations with at least 2 5 years experience. SAP application administration SAP application performance assessment Fiori Implementation and administration At least two S4HANA Upgrades/conversion experience Performing readiness check Performing Simplification check SAP Security: Proficient in below Security operations with at least 1 Year Role Administration Role creation (single/Composite) GRC administration Fiori Catalog & Group administration and building/administering Security role Fiori Spaces and Pages administration and building/administering security role