How to hire a floor attendant

How to hire a floor attendant, step by step

Here's a step-by-step floor attendant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a floor attendant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new floor attendant
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your floor attendant job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a floor attendant for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A floor attendant's background is also an important factor in determining whether they'll be a good fit for the position. For example, floor attendants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of floor attendants.

   Type of Floor Attendant	Description	Hourly rate
   Floor Attendant	Janitors and building cleaners keep many types of buildings clean, orderly, and in good condition.	$11-16
   Janitor	Janitors are primarily responsible for maintaining the sanitation and cleanliness of the workspace. They are in charge of sweeping and mopping floors, wiping surfaces, and ensuring that the area they are assigned to is properly sanitized... Show more	$10-16
   Cleaning Crew Member	The responsibilities of a cleaning crew member depend on the delegated tasks from a leader. Most duties will revolve around sweeping and mopping floors, wiping windows and mirrors, cleaning bathrooms and kitchens, dusting corners, and vacuuming... Show more	$10-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Cleanliness
   • Guest Service
   • Strong Customer Service
   • Customer Satisfaction
   • Customer Complaints
   • Customer Service
   • CPR
   • Excellent Guest
   • Quality Customer Service
   • Casino Floor
   • Fitness Equipment
   • Safety Hazards
   • Slot Machines
   • Sales Floor

   Check all skills

   Responsibilities:

   • Operate POS cash register to manage cash, credit, and debit card transactions for sell items.
   • Track inventory, stock beer, wine and soft drinks.
   • Prepare mixed drinks; pour wine, beer and nonalcoholic beverages.
   • Maintain organization and cleanliness of stock goods.
   • Assist housekeepers with general cleanliness of the facility.
   • Keep records on individual pet, including daily observations and information activities perform, meals sever, and medication administer.

   More floor attendant duties

3. Make a budget

   Including a salary range in your floor attendant job description helps attract top candidates to the position. A floor attendant salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a floor attendant in North Carolina may be lower than in Washington, and an entry-level floor attendant usually earns less than a senior-level floor attendant. Additionally, a floor attendant with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average floor attendant salary

   $13.91hourly

   $28,943 yearly

   ---

   Entry-level floor attendant salary

   $23,000 yearly salary

   Updated December 17, 2025

   Average floor attendant salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$36,273	$17
   2	New York	$33,758	$16
   3	California	$33,469	$16
   4	Massachusetts	$31,177	$15
   5	Minnesota	$30,970	$15
   6	Oregon	$29,049	$14
   7	Indiana	$27,984	$13
   8	Pennsylvania	$27,396	$13
   9	Colorado	$26,770	$13
   10	Florida	$26,665	$13
   11	Illinois	$26,633	$13
   12	Montana	$26,155	$13
   13	Virginia	$25,965	$12
   14	Michigan	$24,616	$12
   15	Georgia	$24,563	$12
   16	South Carolina	$24,289	$12
   17	Texas	$24,257	$12
   18	Missouri	$23,863	$11
   19	North Carolina	$23,808	$11

   Average floor attendant salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Woodfield Country Club	$33,701	$16.20	2
   2	Compass Group USA	$32,719	$15.73	1,004
   3	Mayo Clinic	$32,640	$15.69	11
   4	Trustmark Insurance Co	$32,414	$15.58	19
   5	Blue Moon Group	$31,687	$15.23	3
   6	Piedmont Healthcare	$31,626	$15.20	12
   7	St. Charles Health System	$31,602	$15.19	12
   8	Beaumont Health	$31,365	$15.08
   9	Hard Rock Hotel & Casino Sioux City	$30,543	$14.68	1
   10	Great Wolf Resorts	$30,535	$14.68	35
   11	J. The Jewish News of Northern California	$30,384	$14.61
   12	Prairie Meadows	$30,134	$14.49	5
   13	Methodist Le Bonheur Healthcare	$29,690	$14.27	1
   14	Delaware North	$29,599	$14.23	43
   15	HMSHost	$29,402	$14.14	17
   16	Cherokee Town and Country Club	$28,852	$13.87	5
   17	Hard Rock Hotels	$28,803	$13.85	29
   18	Penn National Gaming	$28,660	$13.78
   19	Highgate Hotels	$28,371	$13.64	216
   20	Benchmark Hospitally	$28,231	$13.57

4. Writing a floor attendant job description

   A floor attendant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a floor attendant job description:

   Floor attendant job description example

   The Conference Services Floor Attendant is responsible primarily for assisting in setting-up rooms to specified standards, refreshing when directed and clean-up of all conference and banquet functions.
   Essential Functions • Maintains a commitment to customer service and guest satisfaction
   • Prepares all conference & banquet space prior to events
   • Tears down all conference & banquet space after events • Know the names and locations of every function room
   • Follows Conference & Banquet Event Orders with strong attention to detail
   • Maintains a strong knowledge of various types of set-up
   • Attends appropriate resort, division and department meetings
   • Maintains the cleanliness of conference & banquet storage rooms
   • Assembles dance floors
   • Arranges buffets, stages and podiums
   • Interacts with resort staff in a professional manner, assisting other departments with necessary information
   • Always maintains a professional demeanor and attitude
   • Communicates all pertinent information to the Conference Floor team
   • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
   • Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
   • Reports to work on time and according to posted schedule
   • Maintains a professional appearance. Follows all property dress code standards
   • Remains alert, courteous and helpful to the guests and colleagues at all time
   • Performs other duties as assigned Other Duties All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings. Regular attendance in conformance with hotels standards is essential to the successful performance of this position. Comply with hotel grooming standards for both uniformed and non-uniformed associates. Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. Working Conditions & Physical Requirements Physical Effort: Significant portions of day require prolonged standing and moving, lifting or transporting materials up to 100 lbs such as tables, chairs, boxes, etc. Ability to visually review documents and computer screen throughout day. Physical Environment: Ability to walk or stand for extended periods of time during course of shift. Manual Skills Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations. Work Schedule: Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel. Safety: Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate. Qualifications Education: High school diploma or equivalent vocational training certificate required. Experience: Banquet or Conference Services experience. Prior experience within a four star hotel brand preferred. Computer Skill & Other Technical Skills: Ability to learn and utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required. Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc). Communication: Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred. Licenses or Certifications: n/a Other: Must be customer-service oriented and have excellent hospitality skills. Must be able to calculate basic mathematic functions.

   Copy this example

   

5. Post your job

   To find floor attendants for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any floor attendants they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level floor attendants with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your floor attendant job on Zippia to find and recruit floor attendant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit floor attendants, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new floor attendant

   Once you've decided on a perfect floor attendant candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new floor attendant. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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