Connected Customer Manager
Floor & Decor job in Phoenix, AZ
Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor.
Successful Connected Customer Managers Are:
* Customer service champions
* Entrepreneurial spirited
* Possess excellent communication and listening skills
* Strong leaders and mentors
* Connected to the community
Minimum Eligibility Requirements:
* Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates
* High school diploma and/or GED
* Minimum of (3) years of computer experience in a work environment
Essential Job Functions:
* Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
* Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
* Responsible for front end recruiting, hiring, onboarding, training, and development of associates
* Develop weekly schedules to ensure optimized store coverage
* Assist the CEM/Store Manager in handling store level human resources or loss prevention issues
* Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement
* Ensure compliance to scheduling, hiring, payroll and business planning processes
* Drive inventory management and accuracy throughout the store
* Process customer refunds and exchanges according to established guidelines
* Oversee signage updates and price changes for store SKU's
* Assist customers with product selection and answer product related questions
* Partner with management to determine which products need SKUs, price changes and need to be returned
* Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
* Review shipping and receiving documents for accuracy
* Audit reports including inventory control, return of sale, and void reports
* Monitor incoming and outgoing trucks logs
* Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
* Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
* Return products to the correct in store location after customer merchandise returns
* Clean and stock products according to Floor & Decor's standards
* Point of contact for e-commerce team members to contact regarding inventory availability in the store
* Responsible for supervising inventory movement within the store
* Available to open and/or close store in an effective manner
* Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives
This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.
Benefits offered
* Based on eligibility our associates may opt into benefits coverage.
* 401k option for associates
* Bonus opportunities at every level
Working Conditions (travel & environment)
* While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
* Potential car travel to other stores for support.
* Flexible hours to fit around your schedule and schedule of deliveries
* On the job training
* Opportunity for advancement
* Our people are our most important asset and we pride ourselves in teamwork
* Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.
Physical/Sensory Requirements
* Ability to lift 25 pounds or more on a consistent basis.
* Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
* Bonus opportunities at every level
* Career advancement opportunities
* Relocation opportunities across the country
* 401k with discretionary company match
* Employee Stock Purchase Plan
* Referral Bonus Program
* 80 hrs. annualized paid vacation (full-time associates)
* 4 paid holidays per year (full-time hourly store associates only)
* 1 paid personal holiday of associate's choice and Volunteer Time Off program
* Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Connected Customer Manager
Floor & Decor job in Scottsdale, AZ
Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor.
Successful Connected Customer Managers Are:
* Customer service champions
* Entrepreneurial spirited
* Possess excellent communication and listening skills
* Strong leaders and mentors
* Connected to the community
Minimum Eligibility Requirements:
* Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates
* High school diploma and/or GED
* Minimum of (3) years of computer experience in a work environment
Essential Job Functions:
* Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store
* Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out)
* Responsible for front end recruiting, hiring, onboarding, training, and development of associates
* Develop weekly schedules to ensure optimized store coverage
* Assist the CEM/Store Manager in handling store level human resources or loss prevention issues
* Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement
* Ensure compliance to scheduling, hiring, payroll and business planning processes
* Drive inventory management and accuracy throughout the store
* Process customer refunds and exchanges according to established guidelines
* Oversee signage updates and price changes for store SKU's
* Assist customers with product selection and answer product related questions
* Partner with management to determine which products need SKUs, price changes and need to be returned
* Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
* Review shipping and receiving documents for accuracy
* Audit reports including inventory control, return of sale, and void reports
* Monitor incoming and outgoing trucks logs
* Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
* Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
* Return products to the correct in store location after customer merchandise returns
* Clean and stock products according to Floor & Decor's standards
* Point of contact for e-commerce team members to contact regarding inventory availability in the store
* Responsible for supervising inventory movement within the store
* Available to open and/or close store in an effective manner
* Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives
This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.
Benefits offered
* Based on eligibility our associates may opt into benefits coverage.
* 401k option for associates
* Bonus opportunities at every level
Working Conditions (travel & environment)
* While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
* Potential car travel to other stores for support.
* Flexible hours to fit around your schedule and schedule of deliveries
* On the job training
* Opportunity for advancement
* Our people are our most important asset and we pride ourselves in teamwork
* Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture.
Physical/Sensory Requirements
* Ability to lift 25 pounds or more on a consistent basis.
* Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
* Paid vacation and sick time for eligible associates
* Paid holidays plus a personal holiday
* Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Warehouse Operations
Phoenix, AZ job
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
Sales Associate / Design Consultant - Full Time
Phoenix, AZ job
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times.
As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus.
If this sounds like the type of environment that you would thrive in, we invite you to apply for our open Full-Time position at Biltmore!
RESPONSIBILITIES
Meets required monthly sales and productivity standards
Continually develops enhanced selling behaviors according to our selling model
Demonstrates strong product knowledge
Maintains a guest book to organize, generate and cultivate business
Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
Works to improve performance based on feedback provided by store management
Promptly solves guest concerns
Performs all opening and closing duties as directed
Accurately performs all systems functions and maintain operational standards
Responsible for recording all hours worked
Reviews and acts upon all email and company communications
Participates in weekly one on ones and team meetings
Works in collaboration with all team members
REQUIREMENTS
Driven to achieve sales goals
Demonstrates knowledge and passion for company products and services
Strong organizational, time management, technological and communication skills
Works well independently and collaboratively
Ability to deliver high-quality guest relations
Sales skills, sense of design or related experience preferred
Professional appearance and demeanor
Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)
COMPENSATION
$30,576 (lowest hourly base) - $350,000 annual
Includes minimum hourly base plus commission and (if achieved) Monthly Sales Incentives and Quarterly Bonuses
Commission (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location
EMPLOYEE BENEFITS
Exceptional advancement opportunities
Competitive earnings, bonus opportunities, and generous employee discount
Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
Flex spending plan
401K retirement program and 529 college savings plan
Paid vacations and holidays (Full-time employees only)
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
#LI-onsite
Kitchen Designer
Phoenix, AZ job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
Lead Visual
Phoenix, AZ job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Visual role
You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.
Responsibilities
* Effectively perform operational functions: open and close the store, register functions and back office procedures
* Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
* Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
* Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
* Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
* Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
* Effective communication, organization and leadership skills
* Proven ability to motivate and influence others through personal actions and examples.
* Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
* 1-3 years retail sales experience with shift supervision experience preferred
* 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyBusiness to Business (B2B) Specialist
Scottsdale, AZ job
Job Title: Business-to-Business Specialist Pay Range: $17-$20 Benefits we offer: * Competitive pay * Learn Life Skills * Personal Time Off (PTO) * Paid Holidays * Medical, Dental, Group Life Insurance * 401K Retirement Plan*
* Paul's Savings Plan
* Monthly Incentives
* Continuing education and cross-training opportunities
* Promote from within
Full-time status required; 30 or more total hours worked per week
* Hours and length of service requirement
We are always looking for management quality individuals for our growing company!
POSITION SUMMARY
The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of general Business-to-Business sales, while building and maintaining customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The major responsibilities for this position include:
* Market program to Business-to-Business customers.
* Generate sales leads from potential new customers.
* Create and maintain customer relationships.
* Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area.
* Communicate with and thank customers.
* Research quotes and orders.
* Process customer orders.
* Pick, pull, and pack will call and/or deliver items for customers.
* Establish sourcing of products from vendors.
* Monitor competition's pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive.
* Track and review Business-to-Business customers purchases to identify trends and opportunities.
* Coordinate local community involvement.
* Empower and involve entire store personnel.
* Provide training to internal team members on product knowledge, sales skills, customer service and technology.
MINIMUM REQUIREMENTS
The minimum requirements for this position include the following:
* Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.
* Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
* Experience in retail environment either in marketing, sales, or back office.
* Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
* Knowledge of retail computer systems, MS Word, and Excel a plus.
* Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
* Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.
PHYSICAL REQUIREMENTS
The minimum physical requirements for this position include:
* Ability to stand for an extended period of time.
* Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
* Must be able to access various store locations of the company
* Move and handle merchandise up to a minimum of 50 pounds.
Job responsibilities may change based on the needs of the business.
SAFETY. SECURITY
Adhere to all safety and security procedures when assisting customers or handling merchandise,
reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be
reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner.
MISSION STATEMENT
Paul's Ace Hardware is committed to providing solutions and opportunities for people, with honesty and integrity.
Company Introduction
Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.
Auto-ApplyStock Assoc
Phoenix, AZ job
About the Role
Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods.
You're excited about this opportunity because you will...
Exemplify the highest level of customer service standards to internal and external customers
Scan shipment as delivered
Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
Provide feedback to supervisor regarding inventory levels and damages
Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
Adjust stocking procedures to ensure aisles and exits are clear
Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
Pack and log merchandise as required for customer deliveries
Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
May assist on sales floor during peak times and as assigned
Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
Comply with all company policies and procedures
Ensure all appropriate stockroom procedures are followed to minimize loss to the company
Why you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We're at the forefront of tech and retail, redefining technology for the next generation
We're passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We're excited about you because...
Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
Passionate about the delivering the highest level of customer service standards to internal & external customers
Ultimate team player, eager to jump in & help your colleagues to get the job done
Curious & creative, striving for ways to simplify processes & procedures to streamline work
Proven success achieving results both independently & through teamwork
Hands-on teammate, who takes a proactive approach to all tasks
High school diploma or equivalent preferred
1-2 years customer service experience preferred and stockroom (or related work.) experience
Basic product knowledge preferred but not required
Effective time management skill to execute multiple tasks simultaneously
Ability to be mobile in the stockroom or on sales floor for extended periods of time
Proven ability to operate and read scanning equipment for extended periods
Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December)
*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyCashier - Seasonal/Part-time - West Elm Scottsdale Quarter
Scottsdale, AZ job
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Responsibilities
Consistently keep the store energy lively & upbeat for customers & your teammates
Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery
Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections
Ensure client is aware of all promotions that may impact sales
Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
Maintain visual standards & supplies of the cash wrap area
Maximize all of the resources available to get the customer what they want & resolve any issues
Perform other duties as assigned by management - comply with all Company policies and procedures
Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Criteria
Love to close a sale & can articulate a proven ability to exceed goals
Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams- Sonoma Credit Card & product launches
Know what questions to ask your customers in order to understand their personal style & needs
Succeed in a team environment, while able to work independently & manage your own
High school diploma or equivalent preferred
1-2 years of experience in a customer service role
Proven ability to prioritize and handle multiple tasks simultaneously
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyDisplay Builder
Floor & Decor job in Chandler, AZ
Base Pay
This role has a minimum base pay from $15.52 per hour with higher starting pay available based on experience.
PURPOSE This position is responsible for designing, building and maintaining store product displays. Full-Time and Part-Time Positions Available.
MAJOR RESPONSIBILITIES
THE FUNCTION FOR THIS ROLE INCLUDE, BUT ARE NOT LIMITED TO:
Design and build store product displays per the Department Manager in each department.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.
Builder is expected to create 20 - 25 displays per week.
Work with the Inventory Control Specialist to submit write-offs and maintain inventory for materials
Create a calendar for each month with a plan for all displays being built.
MINIMUM ELIGIBILITY REQUIREMENTS
One year of construction or building experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Demonstrated ability to abide by and exhibit proactive adherence to all safety regulations and policies
Demonstrated experience in
Wood working
Tile setting
Use of power tools
Use of measuring tools
Use of basic tools (e.g., hammer, nails, T-square, saw, etc.)
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate noisy.
PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Auto-ApplyAsset Protection/Loss Prevention
Scottsdale, AZ job
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Major Tasks, Responsibilities & Key Accountabilities:
The APS will utilize tools to minimize Company loss, responsibilities including but not limited to:
Identify (external and internal) incidents of theft and fraud. Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions. Minimize risk of injuries during apprehensions.
Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud.
Prepare detailed and accurate case / investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations. Monitor criminalprosecutions, appear in court when required, testify and represent the Company in a professional manner.
Monitor the store's physical security. Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards.
Teach, coach, and train associates on proper operational processes as well as store safety compliance standards.
Nature and Scope:
Typically reports to store APM: In stores without APM: Multi - APM & Store Manager
This position has no direct reports.
Typically will have frequent contact outside the workgroup.
Typically procedures for analyzing situations and making conclusions are diverse.
Typically considers several options and past practice when solving problems.
Typically progress or results of work is regularly checked and prior approval is required before changing standard work procedures.
Environmental Job Requirements:
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
Operations Manager
Litchfield Park, AZ job
About Williams-Sonoma DC - Litchfield Park, AZ Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you.
Williams-Sonoma, Inc Supply Chain Overview
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.
* Over 4,000 Full-Time Associates across the Supply Chain
* 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
* Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
* Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
* Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
* Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
* 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The Operations Manager position is located in Litchfield Park, AZ.
You'll be excited about this opportunity because you will....
* Lead, coach, and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling, shift planning and attendance tracking. Monitor employee productivity and operational efficiency, identifying and addressing performance gaps. Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence
* Build, maintain and manage relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure adherence to company policies and procedures
* Oversee daily final-mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics. Monitor route optimization strategies to improve delivery speed and delivery quality while reducing operating costs. Conduct weekly performance reviews of third-party partners and review contracts to ensure alignment with business objectives
* Drive a customer-centric culture by improving complete, on-time delivery, reducing damages, and improving upon returns and replacement rates. Manage escalations and determine resolution to maintain high service standards and customer satisfaction
* Oversee the maintenance and organization of the warehouse, ensuring compliance with OSHA regulations and company safety policies. Conduct regular safety inspections, risk assessments, and accident investigations, implementing corrective actions as needed
* Maintain inventory control processes, ensuring accurate tracking of shipments and minimizing loss or damage. Ensure dock flow efficiency, optimizing staging areas and coordinating with delivery schedules
* Develop and execute contingency plans for seasonal demand, weather disruptions, and other logistical challenges
Check out some of the required qualifications we are looking for in amazing candidates….
* High School Diploma or Equivalent, and 3 - 5 years of relevant distribution or manufacturing management/leadership experience
* In lieu of a degree, 6-8 years of progressively responsible distribution leadership experience
* This is an onsite and in office role
* Data-driven mindset with expertise cost control and operational efficiency
* Ability to lead and coach an hourly employee team
* Manage relationships with third party delivery providers to maintain contractual standards
* Ability to communicate effectively with excellent interpersonal and customer relations skills
* Must be highly organized and process oriented with the ability to complete tasks on time
* Ability to adapt and change processes to keep pace with the evolving business requirements
* Strong technical skills required, but not limited to Microsoft Excel, Word, PowerPoint
* and Power BI reporting
We prefer some of these qualities as well…
* Six Sigma Black Belt or demonstrated Lean Manufacturing experience
* Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing
* Exposure to furniture manufacturing, distribution and/or big box distribution
* Final Mile Transportation carrier contract negotiations or procurement experience
* Expert understanding Safety and OSHA standards
Review these physical requirements, as they play a major part in this role….
* While performing the duties of this job, the associate is required to stand, walk, talk and hear
* Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds
Our company benefits are second to none in the industry….
* Generous discount on all Williams-Sonoma, Inc. brand products
* 401(k) plan and other investment opportunities
* Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
* For more information on our benefits offers, please visit MyWSIBenefits.com
* To learn more about our Supply Chain culture and regional associate events, please visit: ************************* (Login credentials may be required)
EOE
At this time, we are not accepting referrals from third party recruiting agencies for this position.
This position is not eligible for visa sponsorship.
Auto-ApplyStorage Buy Specialist
Floor & Decor job in Chandler, AZ
Base Pay
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
PURPOSE
This position is responsible calling storage buy customers and managing the customer storage audit process. Full-Time and Part-Time Positions Available.
MINIMUM ELIGIBILITY REQUIREMENTS
(1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Excellent communication skills (verbal and written).
Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
Strong computer skills and internet project coordination experience.
Must be a self-starter and work well in a fast-paced environment.
ESSENTIAL FUNCTIONS
Obtain the required customer information needed to properly manage all storage buy orders
Manager storage buy orders to ensure orders are delivered within the 14 day window
Perform daily, weekly, and monthly storage buy audits to ensure order and inventory accuracy. Audits to be conducted as per the Storage Buy Audit SOP
Deliver customer storage buy orders in POS
Act and work in a manner that is consistent with the company's core values
Comply with the company's safety standard operating procedures for lifting practices
Answer the telephone according to established guidelines
Perform other related duties as directed by management
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
A personal holiday and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Auto-ApplySales Assoc - Chef
Chandler, AZ job
About the Team
Our mission is to enhance the quality of our customers' lives at home We put the customer at the center of everything we do, every day Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility
About the Role
The Sales Associate - Chef provides customers with a unique shopping experience by offering excellent customer service. Utilizes effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. Brings Williams-Sonoma to life for our customers by making it easy for them to discover products that best suit the way they cook and entertain.
You're excited about this opportunity because you will...
Provide informative culinary instruction and product knowledge to create exceptional customer experiences.
Share product benefits and testimonials as part of each culinary activity and customer interaction on the sales floor to engage customers and drive sales.
Plan, prepare and execute monthly culinary activity calendar, working within budget and meeting brand standards.
Ensure store adherences to Health and Safety codes and train other stores how to meet compliance standards.
Support store team with marketing and promotion of culinary programs.
Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
Achieve established sales and contest goals Maintain knowledge of current sales and promotions.
Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Utilize effective selling techniques to build multiple sales and increase productivity.
Demonstrate comprehensive product knowledge, including features and benefits.
Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges.
Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed.
Process, ticket, and restock merchandise as needed.
Perform other duties as assigned by management.
Comply with all Company policies and procedures.
Why you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We're at the forefront of tech and retail, redefining technology for the next generation
We're passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We're excited about you because...
Possess the ability to build sales and establish customer relationships by instructing cooking/technique classes, demonstrations and in-store events as part of Williams-Sonoma's Culinary Program
Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale.
Succeed in a team environment, while able to work independently & manage your own time.
Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box.
Know what questions to ask your customers in order to understand their personal cooking style & needs.
Enjoy discovering the customer's style, lifestyle & story to connect them to the right products.
Most successful when provided with clearly defined daily sales goals & metrics.
High school diploma or equivalent preferred.
1-2 years retail sales experience (specialty retail preferred, but not required).
1-2 years customer service experience.
Formal training or degree in Culinary Arts preferred or equivalent job experience.
Knowledge of Williams-Sonoma products.
Proven ability to prioritize and handle multiple tasks simultaneously.
Physical Requirements:
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December).
*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday).
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Responsibilities
Auto-ApplyDesign Supervisor
Floor & Decor job in Chandler, AZ
Purpose:
The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services.
Minimum Eligibility Requirements
Design education (BA or AA in Interior Design)
6 years interior design experience in lieu of design education
Combination of education and experience equal to 6 years
3-5 years of leadership or management experience
Knowledge of hard surface flooring preferred
Proficient in basic mathematical skills
Must be self-motivated and able to multi-task in a fast-paced environment
Excellent verbal, written, and interpersonal skills
Basic computer knowledge, including Microsoft Office suite
Perform other duties as assigned
Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher
Essential Job Functions
Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
Hire and develop a dynamic and motivated design team, including performance evaluations
Greet store customers in a helpful manner and supports store design walk-in needs
Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required
Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Responsible for Design Center maintenance and maintaining company visual standards
Engage in current and emerging design trends in your market
Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro.
Participate in local professional affiliation like ASID, NKBA
Perform other duties as assigned
Working Conditions (travel, environment)
Limited travel required including car travel
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Auto-ApplyOvernight Receiving Supervisor
Floor & Decor job in Mesa, AZ
Purpose
The Overnight Receiving Supervisor is responsible for directing and overseeing the warehouse operations of each retail store. In addition, the Overnight Receiving Supervisor is responsible for supervising warehouse specialists, order pickers and forklift operators; will manage the daily freight schedule based on customer and inventory needs.
Minimum Eligibility Requirements
1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment)
Excellent interpersonal, team building, delegating and follow-up skills
Ability to work with and maintain effective working relationships with other departments in the company
Effective communication skills (oral and written)
Competent in performing basic mathematical calculations
Strong computer skills, with the ability to work in Windows-based systems
Ability to work in a fast paced environment and meet established deadlines
Available to work extended hours, especially during peak seasons
Essential Functions
Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner
Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc.
Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products
Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions
Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations
Ensure all associates are trained and following all standard operating procedures
Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation
Handle general employee inquiries and solves problems
Coordinate with other departments to facilitate efficient warehouse operations
Complete necessary Activity Reports for management
Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry
Resolve discrepancies with shipping, invoices, packing slips, and receiver reports
Responsible for the execution of the Storage Buy Audit COP.
Ensure products are staged for counting and inspection
Ensure products are stored properly to conserve space and comply with safety procedures
Oversee the rotation of inventories within the warehouse
Perform other related duties as directed by management
Working Conditions (travel, hours, environment)
While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities at every level
Career advancement opportunities
Relocation opportunities across the country
401k with discretionary company match
Employee Stock Purchase Plan
Referral Bonus Program
80 hrs. annualized paid vacation (full-time associates)
4 paid holidays per year (full-time hourly store associates only)
1 paid personal holiday of associate's choice and Volunteer Time Off program
Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Auto-ApplyCustom Picture Framing
Mesa, AZ job
Store - PHX-GILBERT/GATEWAY, AZ Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. Major Activities
* Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
* Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
* Complete framing orders with a high degree of quality and on time
* Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
* Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
* Follow Standard Operating Procedures (SOPs) and Company programs
* Support shrink and safety programs
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Operate cash register and execute cash handling to standards
* Acknowledge customers, help locate product and provide solutions
* Assist with Omni channel processes
Other duties as assigned
Minimum Type of experience the job requires
* basic computer skills and basic measuring skills
* ability to operate the framing equipment and glass cutter
Preferred Type of experience the job requires
* retail experience
* Experience selling products and/or services to customers
Physical Requirements
* regular bending, lifting, carrying, reaching and stretching
* ability to move throughout the store
* ability to remain standing for long periods of time
* lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
* if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyInterior Design Assistant
Scottsdale, AZ job
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
We are designers, not decorators. That distinction means that we look at a project in the context of the entire space, or the whole, rather than as parts or components. RH designers understand the art and science of lifestyle, environment and taste to create a functional, beautiful and personal space. We provide luxury design services for the reimagining of one room or an entire home, anywhere in the world. Our designers embody the RH lifestyle and a sense of personal style, polished appearance, refined taste and a discerning eye for luxury.
Design Assistants play an integral role in supporting key phases of a design project's lifecycle in collaboration and partnership with RH Interior Design. They are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Provide a luxury experience for clients through RH Interior Design services
Qualify and educate potential design clientele on services offered by the RH Interior Design
Provide support with all phases of the design process, including: consultations, site visits, design development, presentations and delivery
Produce brand appropriate presentations; communicating design concepts, space planning and product selections
Provide product expertise and elevated client service
Represent the RH lifestyle brand through polished communication, personal appearance and professionalism
Maintain a strong interest in the luxury and design industry
Support the visual and quality standards within the Gallery
OUR REQUIREMENTS
Art, Architecture or Interior Design education preferred
Experience within a design firm or high-end furniture and luxury retail preferred
Hands-on interior installation experience preferred
People and relationship driven
Strategic and mental agility
Highly organized
Collaborative
Results-oriented
Excellent verbal and written communication skills
Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
Proficiency in AutoCAD, Adobe Creative Suite, and other related space planning/rendering programs preferred
Strong artistic skills, including hand rendering and sketching capabilities preferred
PHYSICAL REQUIREMENTS
Licensed to drive preferred
Ability to travel locally or out of state
Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques
Ability to maneuver effectively around Gallery floor, stock room, and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
Auto-ApplyAssistant Manager Sales & Service, FT, Phoenix - West Elm
Phoenix, AZ job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager of Sales and Service role
You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
* Leads the store team to create an exceptional experience for customers and exceed sales goals
* Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
* Reinforce customer service principles by coaching staff on their successes and challenges
* Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
* Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
* Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system
Criteria
* Excellent communication, organization and leadership skills
* Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
* Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
* 2-3 years of previous retail sales experience or management experience in a customer service related field
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyAsst Store Mgr - Visual
Scottsdale, AZ job
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager of Visual role
You will support management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. You will implement visual changes and maintain store standards.
Responsibilities
· Manage all visual aspects of the business including visual, display, merchandising and floorset execution
· Own the business by identifying opportunities, developing and executing strategies and protect Company assets
· Provide exceptional customer service in the store to achieve world-class service standards
· Reinforce customer service principles by coaching staff on their successes and challenges
· Attract, retain and develop top visual and display talent
· Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Criteria
· Excellent communication, organization and leadership skills
· Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
· Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
· 2-3 years of previous visual display and merchandising experience or management
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-Apply