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The differences between floor technicians and floor staff can be seen in a few details. Each job has different responsibilities and duties. Additionally, a floor staff has an average salary of $33,187, which is higher than the $29,785 average annual salary of a floor technician.
The top three skills for a floor technician include extraction, patients and safety guidelines. The most important skills for a floor staff are POS, phone calls, and cleanliness.
A floor technician's role is to maintain the cleanliness and sanitation of various areas within an establishment. Their responsibilities include operating cleaning equipment, conducting minimal repairs and inventory checks, arranging furniture and fixtures, organizing supplies, and keeping floors free from obstructions. There are also instances where they must replenish soap or tissue dispensers, use strong chemicals, and even dispose of hazardous waste. Furthermore, a floor technician follows directives from managers or supervisors, reporting to them should there be any issues.
The duties of floor staff depend on their line of work or industry of employment. In restaurants and similar establishments, floor staff is in charge of performing support tasks for the wait staff. They typically serve food to patrons, clean and set tables, help in processing payments, monitor the supplies, and maintain the cleanliness of different areas. They may also assist customers by escorting them to their tables, answering inquiries, and delivering their bills. Furthermore, should there be any problems, the floor staff must report to the manager right away.
Floor technicians and floor staff have different pay scales, as shown below.
| Floor Technician | Floor Staff | |
| Average salary | $29,785 | $33,187 |
| Salary range | Between $23,000 And $38,000 | Between $21,000 And $50,000 |
| Highest paying City | Seattle, WA | - |
| Highest paying state | Washington | - |
| Best paying company | Mindtree | - |
| Best paying industry | Health Care | - |
There are a few differences between a floor technician and a floor staff in terms of educational background:
| Floor Technician | Floor Staff | |
| Most common degree | High School Diploma, 56% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between floor technicians' and floor staff' demographics:
| Floor Technician | Floor Staff | |
| Average age | 49 | 49 |
| Gender ratio | Male, 89.2% Female, 10.8% | Male, 50.9% Female, 49.1% |
| Race ratio | Black or African American, 13.9% Unknown, 4.1% Hispanic or Latino, 18.0% Asian, 5.2% White, 57.4% American Indian and Alaska Native, 1.3% | Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 21.2% Asian, 5.1% White, 55.5% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 5% | 5% |