Computer System Specialist jobs at Florida Department of Transportation

The IT Support Specialist will support Infrastructure operations by configuring, maintaining, troubleshooting and supporting systems and networks. You will provide Level 1 and 2 support for ongoing business operations and IT projects. Responsibilities: Support day to day activities for manufacturing plant and corporate IT Infrastructure, desktops, and peripherals. Installation, testing, maintenance and support of system equipment and operating systems that make up manufacturing operations. Using the help desk ticketing system, ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner. Support of the IT environment including areas such as systems, networks, applications, IT/OT, printers, security, etc. Perform equipment upgrades, refreshes, moves/adds/changes, and configuration Assist with and have the opportunity to develop skills with servers and network routers and switches. Work on special IT or technology projects as assigned. Opportunities to get additional formal training and certifications are offered. Experience: High School Diploma and 3+ years of relevant work experience; Associates Degree and 1-2 years of relevant experience; Bachelors Degree and relevant experience as a co-op or other professional experience. CompTIA A+ or other similar certifications are a plus. Relevant experience in a Microsoft Windows-based environment. In-depth ability to troubleshoot, repair, and configure PC's, laptops, printers and other peripherals. Basic knowledge of networking equipment, switches, routers, networking principles, and firewall rules. Prior experience with a service desk ticketing system. Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams. Strong organizational skills and the ability to manage multiple tasks and priorities. The ability to learn and continue to develop skills with Servers, Networking, Active Directory, Asset Management and Business Applications.

Anticipated Interview Dates: We anticipate holding virtual interviews beginning the week of January 12th, 2025. We look forward to meeting with you! Do you enjoy Database Administration and are looking to take your career to the next level? If so, consider applying for this job. The California Public Employees' Retirement System (CalPERS) seeks an Information Technology Specialist II in the Enterprise Solutions Development Division (ESDD), Software Engineering Support Services Section, Database Services Unit. The Information Technology Specialist II works as a technical specialist supporting CalPERS complex Oracle databases. Under general direction of the Information Technology Manager I, the incumbent serves as a recognized senior technical specialist responsible for creation and maintenance of databases after development, including but not limited to Testing, Staging, Training, Pre-Production and Production. This position may also act as a team lead on medium to large complex Oracle database projects within this scope and serve as a database technical specialist to the enterprise among other duties. Telework Information: This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week. Sponsorship CalPERS does not participate in E-Verify for employment authorization purposes. Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay. How did you hear about this position? Tell us in this brief survey. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501577 Position #(s): ************-027 Working Title: Oracle Database Administrator Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The California Public Employees' Retirement System (CalPERS) is the nation's largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement. If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity. To find out more about our Diversity, Equity, and Inclusion efforts, visit our website! To take a look at CalPERS as a destination employer, view this YouTube video. Special Requirements Statement of Qualifications Please provide a Statement of Qualifications (SOQ) for the hiring manager's review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered. The SOQ must be typed, titled "Statement of Qualifications," and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed one page in length and must have 12 point, Arial font. * Please describe how your education, training, and experience meet the duties and desirable qualifications of this position. * Please describe your experience with troubleshooting issues and performance tuning of Oracle databases. Minimum Qualifications All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements." Please Note: You may need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take an exam, visit CalHR's CalCareers website. Need help with your state application, resume, Statement of Qualifications, or interview preparation? The CalPERS Career Services & Outreach team provides comprehensive support throughout the CalPERS hiring process. Our services include one-on-one online consultations for application assistance, Statement of Qualification review, and interview preparation. To schedule an appointment and receive personalized guidance from our team, please use the following booking link: CalPERS Career Services Consultations. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/25/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Public Employees Retirement System Postal Attn: JC-501577/BT Human Resources Division, Recruitment P. O. Box 942718 Sacramento, CA 94229-2718 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Public Employees Retirement System Drop-Off HRSD, SSU JC-501577/BT 400 Q Street, Lincoln Plaza North 1st floor drop box by security desk Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - In addition to completing your online job application, you must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Please see the Special Requirements section for instructions and questions for the SOQ. Applications received without an SOQ will not be considered. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Ability to collaborate closely with customers and technical SMEs to understand and identify business and technical requirements. * Ability to ensure database systems are secure and meet compliance requirements. * Ability to advise, create, or participate in the design of new system architecture, standards, and methods to support organizational needs. * Experience with Oracle Database Software, Oracle Recovery Manager (RMAN), Oracle Enterprise Manager (OEM), and Oracle ZFS Storage Appliance. * Experience with performance tuning and advanced troubleshooting of Oracle Databases. Benefits CalPERS team members are eligible for a number of benefits. Health benefits and leave programs are available for most team members. Benefit eligibility may depend on length of service and collective bargaining agreements. Some added benefits CalPERS offers include: * Alternate Work Schedules * Flexible Work Hours * Onsite childcare facility * Onsite fitness center * Onsite café and nearby restaurants * Free onsite parking available Mondays and Fridays, subject to change * Free offsite parking available with shuttle service Tuesdays, Wednesdays and Thursdays For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: HRSD Selection Services ************** ************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: CalPERS EEO ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Live Scan Candidates not currently employed at CalPERS are required to submit to a criminal history review process utilizing Live Scan fingerprinting. CalPERS Disclosure Requirements If employed, you may be subject to rules imposed by Personal Trading Regulations and Conflict of Interest Code that apply to CalPERS team members, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700) Please do not include any confidential information on any documents in your application package. Confidential information that should be excluded or removed from these documents include, but is not limited to, your social security number, date of birth, marital status, personal photos, a copy of your driver's license, equal employment opportunity data, examination scores, and LEAP status. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** Do you thrive in bringing the best out of others? Do you excel in maturing successful and inspiring programs that are key to the department's success in embracing new and key existing technologies? Do you crave a dynamic environment where you play a pivotal role in bringing in new technologies to the enterprise while delivering innovative solutions to challenging business problems and promoting EA's mission to connect people to technology? If these things excite you, the Education and Professional Services Section needs you! In this position, the focus is on providing analysis, development, configuration, and practical experience on existing and emerging technical capabilities that align with the strategic design and function of FTB's current and future business processes and technology solutions. This includes solving business problems through technology while educating the customer and technical teams on the technology, continually moving the department towards our "To-Be" state via service delivery engagements. We are looking for candidates that possess skills in continual program improvement, possess strong organization skills, understand department technologies, and have solid business and technical writing skills, are open to learning our processes and emerging technologies, and love working with business and IT customers in support of growing and managing a strong and effective program. Additional positions may become available (eRPA 2526-00649) Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions * This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. * This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB.Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501184 Position #(s): ************-XXX Working Title: Professional Services Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/22/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Jaime Sanchez / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Attn: Jaime Sanchez / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A cover letter is required and must be included. * Other - If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent (evaluations must be completed by an agency approved by the California Commission on Teachers Credentialing). Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). * Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s): Share an instance when you participated as a member of an agile development team to create a technology solution. Detail the methodologies employed, programming language(s) and tools used, challenges encountered, and the results of your work. Explain how the delivered solution addressed the business need, incorporating specific examples from your job experience as listed on your resume. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. * Knowledge of principles related to emerging technologies, such as cloud-native architecture, sufficient to evaluate their potential application within the organization * Knowledge of principles related to emerging technologies, such as artificial intelligence/machine learning (AI/ML), sufficient to evaluate their potential application within the organization * Knowledge of various system architecture patterns and design patterns to make informed decisions when designing systems with new technologies * Knowledge of basic cybersecurity principles and secure coding practices to ensure new technology implementations do not introduce unnecessary vulnerabilities * Ability to quickly absorb and apply new programming languages, frameworks, and tools in a fast-paced environment * Strong analytical skills to deconstruct complex technical challenges, evaluate trade-offs between different solutions, and innovate with emerging tools * Proficiency in at least one general-purpose programming language (e.g., Python, Java, etc.) and the aptitude to quickly become proficient in others as required by new technologies * Excellent collaboration skills to work effectively with cross-functional teams, articulate technical concepts clearly to non-technical stakeholders, and create comprehensive documentation for transitioning support to operational teams * Experience with software development, building and maintaining production-level applications * Experience with taking one or more technology projects from concept through deployment and into ongoing support * Experience exploring and implementing non-standard or emerging technologies * Experience formally and informally presenting information to technical and non-technical stakeholders Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification and Hiring Unit ************** Hiring Unit Contact: Jaime Sanchez / IT Workforce ************** ************************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL APPLICATION INSTRUCTIONS A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. EXAMINATION INFORMATION To apply for the Information Technology Specialist I position(s) as a list candidate, you must first take the online Information Technology Specialist I exam. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The Senior Application Developer is responsible for participating in all phases of the Software Development Life Cycle of power platform applications and supporting components. In your software engineering role, you will: * Lead or participate as a key development resource using Microsoft Power Platform in an agile development team operating under the implementation of Scrum Framework * Design, develop, and support applications and systems that are reliable and available with good performance * Ensure that deliverables adhere to departmental guidelines including, but not limited to, security, architecture, accessibility, and usability * Perform research to solve complex problems and to troubleshoot and correct production problems * Provide excellent customer service to internal and external customers * Develop and maintain operational procedures and guidelines * Collaborate and work with interdepartmental stakeholders About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Additional positions may become available (eRPA 2425-00028). Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions This position is eligible for limited remote working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change. Interviews will be conducted in person. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501835 Position #(s): ************-XXX Working Title: Senior Application Developer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/29/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Gayathri Gnanaprakasam / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Gayathri Gnanaprakasam / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). * Other - A cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". * Experience with Microsoft technologies such as Power Platform (including Apps, Automate, BI), Azure, Dynamics 365, Share Point * Experience with the Agile development using Azure DevOps * Experience with the Software development life cycle (SDLC) with an emphasis on implementation * Proficiency in programming languages such as JavaScript, Typescript, HTML, CSS, SQL and concepts like RESTful APIs using C#.NET, JSON, and CRUD * Experience with Data Modeling, Data Analysis, and Data Integration techniques on database management systems * Strong problem-solving skills for understanding requirements, implementing effective solutions, troubleshooting issues, and optimizing performance * Knowledge of UX design and human-centered design principles in creating intuitive, responsive layouts and accessible user experiences * Ability to continuously learn in a constantly evolving platform and contribute towards long-term success of departmental goals * Ability to exercise initiative and good judgment and make timely decisions while maintaining positive working relationships * Ability to communicate effectively, orally and in writing, including the ability to convey highly technical information in an understandable manner * Ability to thrive in an environment of changing deadlines, multiple workloads, and competing priorities Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification & Hiring Unit ************** Hiring Unit Contact: G.Gnanaprakasam/ IT Workforce ************** ************************************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Instructions A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. Examination Information To apply for the Information Technology Specialist II position(s) as a list candidate, you must first take the online Information Technology Specialist I exam. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Anticipated Interview Dates: We anticipate holding in-person interviews beginning the week of January 12, 2026. We look forward to meeting with you! Do you enjoy working in a fast-paced environment where challenging and rewarding work is the norm? Do you have a passion for working as a System Tester to support the most complex my CalPERS system? Do you enjoy creating and maintaining efficient and effective processes? If you've answered yes to these questions, then you've found a position you'd be interested in exploring further! The California Public Employees' Retirement System (CalPERS) is currently seeking a Systems Tester in the Information Technology Services Branch (ITSB), Enterprise Solutions Development Division (ESDD), my CalPERS Services Section (MCPSS), Contributions Member and Financials Unit. Telework Information: This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week. Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes. Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay. How did you hear about this position? Tell us in this brief survey. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501821 Position #(s): ************-103 Working Title: Systems Test Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The California Public Employees' Retirement System (CalPERS) is the nation's largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement. If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity. To find out more about our Diversity, Equity, and Inclusion efforts, visit our website! To take a look at CalPERS as a destination employer, view this YouTube video. Special Requirements Statement of Qualifications Please provide a Statement of Qualifications (SOQ) for the hiring manager's review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered. The SOQ must be typed, titled "Statement of Qualifications," and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed one page in length and must not have font smaller than 11 point, Arial Font. * Describe your experience as a Systems Tester with full system development life cycle experience, including designing, developing, and implementing test plans, test cases and test processes. Please provide an example with any tools used. * Describe your experience that shows the ability to work fluidly between independent and team roles, under pressure, in a fast-paced environment, while managing multiple projects that require shifting between tasks, priorities, and solutions. Minimum Qualifications All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements." Please Note: You may need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take an exam, visit CalHR's CalCareers website. Need help with your state application, resume, Statement of Qualifications, or interview preparation? The CalPERS Career Services & Outreach team provides comprehensive support throughout the CalPERS hiring process. Our services include one-on-one online consultations for application assistance, Statement of Qualification review, and interview preparation. To schedule an appointment and receive personalized guidance from our team, please use the following booking link: CalPERS Career Services Consultations. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/25/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Public Employees Retirement System Postal Attn: JC-501821/BT Human Resources Division, Recruitment P. O. Box 942718 Sacramento, CA 94229-2718 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Public Employees Retirement System Drop-Off HRSD, SSU JC-501821/BT 400 Q Street, Lincoln Plaza North 1st floor drop box by security desk Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - In addition to completing your online job application, you must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Please see the Special Requirements section for instructions and questions for the SOQ. Applications received without an SOQ will not be considered. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Knowledge of Test Methodologies, Test phases, Test levels and Test types * Knowledge of the System Development Life Cycle (SDLC) * Knowledge and experience in Application Life cycle Management (ALM) or any other defect management tool * Two to Four years of experience with developing test scripts from business and functional requirements, test data creation and test execution * Ability to prioritize work assignments and/or problem solutions to ensure completion within established time frames Benefits CalPERS team members are eligible for a number of benefits. Health benefits and leave programs are available for most team members. Benefit eligibility may depend on length of service and collective bargaining agreements. Some added benefits CalPERS offers include: * Alternate Work Schedules * Flexible Work Hours * Onsite childcare facility * Onsite fitness center * Onsite café and nearby restaurants * Free onsite parking available Mondays and Fridays, subject to change * Free offsite parking available with shuttle service Tuesdays, Wednesdays and Thursdays For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: HRSD Selection Services ************** ************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: CalPERS EEO ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Live Scan Candidates not currently employed at CalPERS are required to submit to a criminal history review process utilizing Live Scan fingerprinting. CalPERS Disclosure Requirements If employed, you may be subject to rules imposed by Personal Trading Regulations and Conflict of Interest Code that apply to CalPERS team members, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700) Please do not include any confidential information on any documents in your application package. Confidential information that should be excluded or removed from these documents include, but is not limited to, your social security number, date of birth, marital status, personal photos, a copy of your driver's license, equal employment opportunity data, examination scores, and LEAP status. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

, you must use the following link. **************************************************************************************************************** Other applications will not be considered. JOB TITLE: Help Desk Analyst I JOB #: 2902 DIVISION: Information Technology HIRING SALARY: $44,597.00 annualized ($21.44 hourly) CLOSING DATE: All positions are open until filled. EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply). POSITION SUMMARY: The IT Support Center in the Arizona Supreme Court provides a high level of automation support to the court and probation offices throughout Arizona, including court personnel and the public. We are seeking a detail-oriented, customer-focused individual to join our team as a Support Center Analyst I. The Support Center Analyst I position primarily serves the public, providing guidance and troubleshooting regarding programs sponsored by the Arizona Courts such as AZPoint, eFileAZ, Traffic Ticket Enforcement Assistance Program, and eAccess while maintaining accurate records of all calls and correspondence within prescribed service levels. Additionally, this position is responsible for creating user network and application profiles for members of the court community. Position is not full time remote. The position will have the option of a hybrid work schedule once training is completed, must be onsite in Phoenix, Arizona as required after training is completed. Public Service Loan Forgiveness (PSLF) Program qualified employer. MINIMUM REQUIREMENTS: This position requires strong customer focus and commitment to resolving customer problems in a timely and accurate manner; strong interpersonal skills, including active listening; and effective verbal and written skills. The successful candidate will have a high school diploma, with one year of experience in assisting customers in the resolution of their technical problems within a call center environment. The individual must have demonstrated PC proficiency and familiarity with Microsoft Office and Windows, good analytical and problem-solving skills, and the ability to understand and follow documented procedures. The preferred candidate will have some knowledge of: desktop applications and hardware (printers, Office 365, folder and drive mapping), Active Directory and/or Exchange, or prior experience utilizing an automated call management/problem tracking information system (i.e. Remedy, ServiceNow). SELECTION PROCESS: Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second round panel interviews. This is a Regular, Full-time, Non-Exempt position. BENEFITS: The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include: • Accrued vacation pay and sick leave • 10 paid holidays per year • Health and dental insurance • Retirement plan • Life insurance and long-term disability insurance • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion. RETIREMENT: • Positions in this classification participate in the Arizona State Retirement System (ASRS). • Please note enrollment eligibility will become effective after 27 weeks of employment. The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer

PC Specialist 2 (4552-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Technical Services Coordinator (PC Specialist 2) at Hamilton County, you will provide specialized support for the technology that helps keep our Emergency Communications systems reliable and secure. You will work on projects such as equipment installations, software updates, and troubleshooting complex technical issues, while collaborating with staff and vendors to keep operations running smoothly. This position offers the chance to build your technical skills, support critical services, and contribute to the success of the Emergency Communications team. Coordinates and implements technology projects: Plans, installs, tests, and deploys hardware and software across Emergency Communications sites; performs configuration and setup of servers, workstations, network devices, and related platforms; supports initiatives such as server refreshes, version upgrades, and disaster recovery site readiness; prepares schedules, documents progress, and communicates with stakeholders to minimize service disruptions. Provides advanced second-tier technical support: Resolves escalated workstation, application, cybersecurity, and network performance issues; monitors system performance to ensure availability and stability; applies troubleshooting strategies and follows security standards; provides situational guidance to PC Specialist 1 staff during deployments or incidents; supports IT team objectives with minimal oversight. Coordinates vendor support and lifecycle planning: Works with vendors for installations, service visits, and maintenance of technologies; tracks service level agreements, warranties, and inventories; collaborates with the Technical Services Manager on procurement and lifecycle management. Contributes to IT policies, documentation, and compliance: Assists in developing and maintaining technical standards, workstation security, and cybersecurity compliance; incorporates CJIS security requirements and data privacy best practices into operations; evaluates tools and makes recommendations for efficiency and security improvements; participates in department meetings and serves as a resource during technology planning discussions or public safety project coordination Provides responsive technical service and on-call support: Responds to IT service needs across multiple locations; provides coverage during absences or urgent service demands; participates in an on-call rotation and must be able to respond to system outages during evenings, nights, weekends, or holidays Demonstrate regular and reliable attendance Perform other related duties as assigned. Minimum Qualifications: Associate degree in computer science/electronics one (1) year of progressive experience in PC technical support or four (4) years of progressive education and/or experience in PC technical support demonstrated expertise with Windows operating systems, Active Directory, and the MS Office suite Microsoft 365 Administrator and CompTIA A+ certification must be obtained within 12 months of hire. Driver's license issued by the state of residency Preferred Qualifications: Experience coordinating IT services/projects. Experience with remote work and VPN access troubleshooting Experience with Computer Aided Dispatch (CAD) systems, 911 Center Operations, and Land Mobile Radio (LMR) systems. Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPC's 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each host's request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th. Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program. Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include: * Migrating employee accounts to .GOV domain * Setting up devices in a community's new health department building * Creating a new IT ticketing system app and SharePoint page * Organizing a city's technology resource page * Setting up firewall and VLANs * Help Center Operations and troubleshooting * Imaging new computers, reimaging old computers, and other duties as assigned Qualifications Students must meet the following requirements: * 30 hours of completed college coursework * Interest in public service careers * GPA 3.0 or higher (preferred) * Legally eligible to work in the United States * Reliable transportation to and from work * Attend a Central Ohio college OR attend other college and have access to local housing Benefits All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host. Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission. Please apply online at ***************************** or you may mail a resume to: MORPC Attn: GA-9-26 111 Liberty St., Suite 100 Columbus, OH 43215 ************* No phone calls please.

Purpose Under general supervision of the IT Manager, the IT Intern provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network. This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users. Example of Duties Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary. Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues. Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality. Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc. Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment. Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings. Sets up user accounts, permissions, and passwords. Supports and administers Google Apps. Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs continuous updates of core technology infrastructure. Modifies and maintains system backup procedures. Supports and configures cloud services. Creates and maintains detailed technical documentation, change logs, and other material as needed. Contributes to setting and achieving park district and IT strategic goals and objectives. Performs special projects and related duties as required or assigned. Qualifications Education/Experience: Students currently enrolled in an information technology or computer science certification program, or related college or university program, or recent graduates within two quarters/semesters. Desired knowledge of CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA. Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance. Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service. Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills. Attendance: Being present at work is an essential function of the position. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily. Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance. Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District. Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures. Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours. Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices. Given: None FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

Job DescriptionSalary: $15 to $20 per hour The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPCs 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each hosts request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th. Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program. Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include: Migrating employee accounts to .GOV domain Setting up devices in a communitys new health department building Creating a new IT ticketing system app and SharePoint page Organizing a citys technology resource page Setting up firewall and VLANs Help Center Operations and troubleshooting Imaging new computers, reimaging old computers, and other duties as assigned Qualifications Students must meet the following requirements: 30 hours of completed college coursework Interest in public service careers GPA 3.0 or higher (preferred) Legally eligible to work in the United States Reliable transportation to and from work Attend a Central Ohio college OR attend other college and have access to local housing Benefits All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host. Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission. Please apply online at ***************************** or you may mail a resume to: MORPC Attn: GA-9-26 111 Liberty St., Suite 100 Columbus, OH 43215 ************* No phone calls please.

Information Systems Support Specialist (4553-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery Maintains regular and reliable attendance while delivering timely and professional customer service. Perform other related duties as assigned. Minimum Qualifications: Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis 6 months experience in project/program management 3 courses in supervision (or 3 months experience) Or equivalent Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. * Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. * Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. * Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. * Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. * Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team * Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery * Maintains regular and reliable attendance while delivering timely and professional customer service. * Perform other related duties as assigned. Minimum Qualifications: * Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis * 6 months experience in project/program management * 3 courses in supervision (or 3 months experience) * Or equivalent Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Purpose PLEASE NOTE - THIS IS A ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Under general supervision of the IT Manager, the IT Support Services Analyst provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network. This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users. Example of Duties Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary. Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues. Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality. Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc. Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment. Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings. Sets up user accounts, permissions, and passwords. Supports and administers Google Apps. Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs continuous updates of core technology infrastructure. Modifies and maintains system backup procedures. Supports and configures cloud services. Creates and maintains detailed technical documentation, change logs, and other material as needed. Contributes to setting and achieving park district and IT strategic goals and objectives. Performs special projects and related duties as required or assigned. Qualifications Education/Experience: Degree or technical certification and some experience in information technologies related field or any equivalent combination of education and experience. Desired certifications: CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA. Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance. Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily. Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance. Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District. Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures. Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours. Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices. Given: May provide general guidance and instruction to Interns. FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

Cleveland Metroparks is seeking a Desktop Support Technician to join its Information Technology Services team. This role is essential in ensuring reliable technology across the Park District, providing staff with the tools they need to succeed. The Desktop Support Technician delivers user support, troubleshoots technical issues, and contributes to ongoing innovation through research and development. Responsibilities include maintaining system hardware, operating systems, software, and security protocols, as well as managing the technology equipment inventory in alignment with Park District policies. The ideal candidate brings a customer-focused mindset, balancing technical expertise with patience and professionalism to ensure staff receive timely, effective, and dependable technology support throughout the Park District. Key Responsibilities: Provides front-line help desk support via phone, email, and walk-up requests Installs, configures, and maintains software including Microsoft Office, Office 365, browsers, and park-specific applications Sets up and configures mobile devices such as cell phones and tablets Troubleshoots connectivity issues, computer performance problems, and user access concerns Manages and prioritizes support tickets, ensuring timely resolution and accurate documentation Collaborates with ITS staff on client/server application issues and system upgrades Creates documentation for processes and procedures used within ITS Participates in a rotating schedule to provide 24/7 emergency phone support up to 4 weeks each year

/Computer Technician District: Dublin City Schools TITLE: Technical Support Specialist, District - Central Office JOB STATUS: FLSA Overtime Eligible REPORTS TO: Director, PK-12 Technology DEPARTMENT: Academics POSITION SUMMARY: Assist with supporting the District's mobile device management systems and system applications; repair, support, and operate the district's technology and media systems. JOB QUALIFICATIONS: Associate degree in computer science or equivalent work experience with computer systems. Experience working in mobile device management systems such as JAMF and Google Admin. Software integration and provisioning experience. Experience in educational organizations is preferred. Willingness to become trained in the system(s) used by the school district. Ability to organize and prioritize work. Well-developed oral and written communication skills. Ability to diagnose and resolve basic computer, projector, TV, media, and technical issues. Sound judgment and problem-solving skills. Ability to work cooperatively with all staff and to interact with staff, students and the public in a positive manner. Ability to handle confidential information, set priorities, work well under pressure with and attention to detail. Ability to lift 35lbs without assistance. Valid Ohio driver's license and insured vehicle for visiting sites for repairs. Such alternatives to the above as deemed appropriate by the Director of PK-12 Technology. ESSENTIAL DUTIES: Help maintain district MDM systems, and media systems (TVs, projectors, screen sharing devices). Provide technical support and assistance, whether on the phone, in person, or remotely related to software, computer systems, hardware, and mobile device management systems. Drive between school site to attend to tasks, projects and Help Desk tickets as assigned. Maintain a working log detailing all required system updates, as well as the date of completion. Organize and file documentation pertaining to warranties and instructional guides for computer and display hardware. Support department in creating training materials pertaining to technology troubleshooting and usage. Monitor collection/distribution/repairs of student and staff devices. Assist with setup and running of the District media equipment for Board Meetings, etc. Take inventory, support, and repair equipment and software related to the District's technology. Participate in technology committees, other groups, and organizations as assigned. Work closely and cooperatively with staff members whose duties are technology dependent. Attend training sessions as assigned by the Director of PK-12 Technology. Ensures the safety of students. Establishes and maintains cooperative professional relationships. Remains free of any alcohol or nonprescription controlled substance and abuse of any prescribed controlled substance in the workplace throughout employment in the district. Exhibits professional behavior, emotional stability, and sound judgment. Serves as a role model for students in how to conduct themselves as citizens and as responsible, and intelligent human beings. Understands the legal responsibility to help instill in students the belief in and practice of ethical principles and democratic values. Maintains confidentiality and respect for confidential information at all times. Other duties as assigned by the Superintendent or his/her designee. TERMS OF EMPLOYMENT: 261 days (251 work days and 10 paid holidays); 8 hours per day, excluding lunch; number of days of vacation, holidays and salary as determined by Negotiated Agreement. Work year to be established by the Board. SALARY: $26.24/HR. - $30.43/HR. The qualifications listed above are intended to represent the education, experience, skill and ability levels typically needed to successfully perform the essential duties contained in this job description. The qualifications should not be viewed as individual absolute standards, but considered holistically with other position-related criteria. The Dublin City School District is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, age, religion, national origin, ancestry, disability, veteran status, marital status, or any other status protected by law.

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.

Cincinnati, Ohio/ Your Benefits of Working for Hamilton County! Starting Salary: $23.24/hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: The Communications Center is responsible for the answering of 911 calls and police, fire and EMS dispatching for forty-eight communities in Hamilton County. As a twenty-four hour a day, seven day a week operation, the basic maintenance of our computer systems is critical for our 911 call takers and radio dispatchers. Provides mostly Tier 1 and some Tier 2 technical support for departments under the Board of County Commissioners Departments. Examples include Basic active directory user administration, end user and server support for the various systems; troubleshoots hardware and software issues, PC configuration, installs, upgrades, anti-virus and cybersecurity strategy, server administration, other connectivity issues including wireless network clients. Offers daily operations and systems support to personnel as directed. Assist personnel with installation, configuration and ongoing usability of system hardware and software. Verify functionality of hardware and software components. Other IT duties as directed. Assess infrastructure on a regular basis to ensure it continues to meet necessary demands. Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction. Resolves on-site issues; communicates with supervisor/team and may assist with networking and switch changes; uses networking principles to diagnose issues, and rules out non-issues; primary administrator for server maintenance and pc workstation, laptop and smartphone support; printing problems, application and software issues and file storage. Assume responsibility for project tasks and ensure they are completed in a timely fashion. Monitors annual maintenance and support programs. Maintains appropriate documentation of activities. May assist manager with vendor coordination and management of Tier 2 level support and system administration of server systems and network devices located in the departments. Oversees installation, testing, repairs, and corrective action of other LAN devices including but not limited to other computer peripherals; systems; repair and maintenance of laptops, printers, operating systems, or application software. Keeps current on IT and industry trends; provides direction and feedback on IT infrastructure; project management; continuing technical advancement and education; provides backup to other support specialists as needed. Demonstrates regular and predictable attendance and responsive customer service. May undergo the system administration training; may understand existing support agreements and the procedures currently in place to open up new tickets; understand and make initial diagnoses of equipment in realm of responsibility and implement proper resolution in a timely fashion. Hazardous Working Conditions: Must be able to maintain a flexible schedule and willing to work overtime; must be willing to support agency satellite Minimum Qualifications: Associate degree in computer science/electronics or three (3) years of directly related experience in PC technical support working knowledge and/or experience with a variety of business software packages including Windows operating systems or MS Office suite applications must obtain Comp TIA A+ Certification upon completion of probationary period must be able to maintain a flexible schedule and willing to work overtime must be willing to support agency satellite office required to carry a cell phone Valid driver's license issued by the state of residency Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 40 Hour Work Week/Daytime, occasional weekend, and some overnight work. Hours flexible. Onsite, no remote. Deadline to Apply: Open Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Your Benefits of Working for Hamilton County! * Starting Salary: $23.24/hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, * Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: The Communications Center is responsible for the answering of 911 calls and police, fire and EMS dispatching for forty-eight communities in Hamilton County. As a twenty-four hour a day, seven day a week operation, the basic maintenance of our computer systems is critical for our 911 call takers and radio dispatchers. * Provides mostly Tier 1 and some Tier 2 technical support for departments under the Board of County Commissioners Departments. Examples include Basic active directory user administration, end user and server support for the various systems; troubleshoots hardware and software issues, PC configuration, installs, upgrades, anti-virus and cybersecurity strategy, server administration, other connectivity issues including wireless network clients. Offers daily operations and systems support to personnel as directed. Assist personnel with installation, configuration and ongoing usability of system hardware and software. Verify functionality of hardware and software components. Other IT duties as directed. * Assess infrastructure on a regular basis to ensure it continues to meet necessary demands. Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction. * Resolves on-site issues; communicates with supervisor/team and may assist with networking and switch changes; uses networking principles to diagnose issues, and rules out non-issues; primary administrator for server maintenance and pc workstation, laptop and smartphone support; printing problems, application and software issues and file storage. Assume responsibility for project tasks and ensure they are completed in a timely fashion. Monitors annual maintenance and support programs. Maintains appropriate documentation of activities. * May assist manager with vendor coordination and management of Tier 2 level support and system administration of server systems and network devices located in the departments. * Oversees installation, testing, repairs, and corrective action of other LAN devices including but not limited to other computer peripherals; systems; repair and maintenance of laptops, printers, operating systems, or application software. * Keeps current on IT and industry trends; provides direction and feedback on IT infrastructure; project management; continuing technical advancement and education; provides backup to other support specialists as needed. * Demonstrates regular and predictable attendance and responsive customer service. * May undergo the system administration training; may understand existing support agreements and the procedures currently in place to open up new tickets; understand and make initial diagnoses of equipment in realm of responsibility and implement proper resolution in a timely fashion. Hazardous Working Conditions: * Must be able to maintain a flexible schedule and willing to work overtime; must be willing to support agency satellite Minimum Qualifications: * Associate degree in computer science/electronics * or three (3) years of directly related experience in PC technical support * working knowledge and/or experience with a variety of business software packages including Windows operating systems or MS Office suite applications * must obtain Comp TIA A+ Certification upon completion of probationary period * must be able to maintain a flexible schedule and willing to work overtime * must be willing to support agency satellite office * required to carry a cell phone * Valid driver's license issued by the state of residency Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 40 Hour Work Week/Daytime, occasional weekend, and some overnight work. Hours flexible. Onsite, no remote. Deadline to Apply: Open Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.