Computer System Specialist jobs at Florida Department of Transportation - 91 jobs

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** About the job: The Full Stack Developer is responsible for participating in all phases of the Software Development Life Cycle of web applications and supporting components. In this software engineering role, you will lead or contribute as a programming resource on complex application project efforts; design, develop, and support web applications and systems that are reliable, high-performing, and highly available; and ensure that all deliverables comply with departmental guidelines, including those related to architecture, security, accessibility, and usability. You will also perform research to solve complex problems and address production issues; provide excellent customer service to both internal and external clients; develop and maintain operational procedures and guidelines; and collaborate effectively with interdepartmental stakeholders. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Additional positions may become available (RPA 2526-01252 & 2526-00381). Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions This position is eligible for limited remote working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change. Interviews will be conducted in person. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505037 Position #(s): ************-XXX Working Title: Senior Full Stack Developer Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/3/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: S. Kelley / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit S. Kelley / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). * Statement of Qualifications - In order to be considered for this position, interested candidates must submit a Statement of Qualifications with your application. Your response must be no more than two type-written page in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following statement of qualifications: * Describe a recent full stack web development project you worked on that relates to this posting. As part of your description, include details on your involvement with the different layers, which technologies were used, challenges encountered, and any changes you would make approaching a similar project in the future. * Give examples that showcase your capability to execute each of the functions outlined in the duty statement. * Other - A cover letter is required and must be included Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". * Full stack development experience of multi-tiered Java web applications that are highly secure, performant, available, reliable, accessible, and usable * Experience with application modernization initiatives * Experience with Java libraries and frameworks (Java 2 EE, Java EE, Jakarta EE) * Experience with Eclipse, Rational Application Developer (RAD), or similar IDEs * Experience with JBOSS, and IBM WebSphere application servers * Experience with containerization and OpenShift Platform * Experience developing with the Model View Controller design pattern * Experience with Object Oriented Programming * Experience with scripting languages * Experience with CSS Frameworks * Experience with Single Sign-on (SSO) applications * Experience with service-oriented architecture, APIs, and related technologies * Experience with Structured Querying languages (SQL) and relational databases * Experience with SQL Server Management Studio * Experience with Team Foundation Server (TFS) Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification & Hiring Unit ************** Hiring Unit Contact: S. Kelley / IT Workforce ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Instructions A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. Examination Information To apply for the Information Technology Specialist II position(s) as a list candidate, you must first take the online Information Technology Specialist I exam. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under general direction of the Application Management section's Application Development Manager, an IT Manager I, incumbent holds responsibility for application development and the associated software development lifecycle. This includes leading the architecture, design and development of complex software applications, project management, managing code repositories and coach colleagues on use of DevOps tooling and best practices, managing cloud environment for applications, and providing expert-level support to junior developers for critical application issues and incidents. The Application Management section provides application development, maintenance, and support services to the State Treasurer's Office (STO) and the sixteen separate, quasi-independent boards, commissions, and authorities (BCAs) that organizationally report to the State Treasurer. The Lead Application Developer will act as the subject matter expert and architect for application development, modernization, and cloud migration projects. You will find additional information about the job in the Duty Statement. Working Conditions This position is eligible for a hybrid work schedule which includes up to three days of remote work per week. Additional in office days may be required based on the business need. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST II Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505717 Position #(s): ************-001 Working Title: Lead Application Developer Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The State Treasurer's Office is a small department located only a few blocks away from the State Capitol Building, and is close to public transportation and with parking garage options nearby. The building is a short walk away from the State Capitol Park, which is a wonderful place to exercise and enjoy the beautiful landscape during the fair-weathered months. The neighborhood around the building is filled with endless dining options, parks, coffee shops, fitness clubs and conveniences like corner stores, etc. Please click here to find more information about the State Treasurer's Office. Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. Electronic applications are encouraged. If submitting a hard copy, please include JC-505717/ Position #************-001 in the "Examination(s) or Job Title(s) for which you are applying" section of the application. Hard copy applications received without the required information may not be considered. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/17/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: State Treasurer's Office Administration Division Attn: Applicatons Unit 915 Capital Mall, 532 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: State Treasurer's Office Administration Division Applications Unit 915 Capital Mall, 532 Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - Please answer the SOQ questions below. Responses must restate each question and may not exceed three (3) pages. Failure to follow these instructions may result in disqualification. A resume is required but does not replace the SOQ. * Describe an enterprise-scale application or platform you architected or significantly influenced. Include the business problem, architectural style chosen, your role and team size, front-end and back-end technologies, database platform, and API design approach. Highlight your specific contributions to designing, building, and maintaining the application. * Explain a project you architected using a cloud technology stack. Specify the services used, how you managed identity and networking (if applicable), and the measures you implemented for security, scalability, and reliability. Describe the key architectural decisions you made and the rationale behind them. * Describe the end-to-end DevOps strategy you helped define or evolve, including source control strategy, branching model, CI/CD stages, and deployment patterns. Share one architectural or process improvement you introduced and its measurable impact. * Describe a legacy system modernization effort you led or architected. Explain how you decomposed the system, managed data migration, ensured backward compatibility, and maintained business continuity. Discuss key risks, mitigation strategies, and lessons learned. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Full-stack Development Expertise: Extensive experience and a proven track record of planning, architecting, and developing web applications as a lead full-stack developer or technology lead. Proficiency in modern web application technologies such as HTML5,CSS, JavaScript, React, C#, .Net, SQL, etc. * Cloud Experience: Deep understanding of cloud technologies preferably Microsoft Azure (App Service, API Management, Vault, SQL Database) and experience in developing serverless applications. * DevOps Experience: Strong background in managing code repositories and ensuring that all code changes are properly versioned, tagged, and organized, overseeing branching and merging strategies, maintaining a clean and organized codebase, building and maintaining automated deployment pipelines, ensuring continuous integration and delivery, and optimizing the development workflow for enhanced productivity and reliability, developing application IaC (infrastructure as code) templates/Azure resource manager and Bicep templates, overseeing application deployments, etc. * Agile/Scrum practices: Familiarity with Agile/Scrum methodologies, ensuring adherence to Scrum practices, contributing to sprint planning, and adapting to changing project requirements, managing project boards, removing impediments, and facilitate and enforce code review processes to help the team deliver high-quality software. Benefits Please see the CalHR Benefits Summary page for detailed information. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Applications Unit ************** ***************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer ************** ******************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Minimum Qualifications Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification in your application packet. Official sealed transcripts or your original diploma (with embossed seal) will be required prior to appointment. If it is determined that a candidate does not meet all Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the classification. All candidates who are determined to not meet the Minimum Qualifications will be contacted in writing and will have 10 business days to respond with additional information supporting their Minimum Qualifications for the classification. Candidates who have been withheld may file an appeal with the State Personnel Board. Confidentiality Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State Application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information listed anywhere on the applications submitted electronically, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Anticipated Interview Dates: We anticipate holding in-person interviews beginning the week of February 23, 2026. We look forward to meeting with you! If you are interested in becoming part of a diverse workforce where talent, experience, and expertise are valued, California Public Employees' Retirement System (CalPERS) invites you to apply for this employment opportunity. CalPERS seeks an Information Technology Specialist I (ITS I) in the Technology Infrastructure Services Division, Windows Servers Unit. The ITS I works in the System Engineering domain. The specialist is responsible for researching, planning, designing, building, testing, implementing, project management and maintaining server systems, System Administrator Portals and software. You will be part of a culture that works to foster positive team engagement while demonstrating CalPERS Core Values of Quality, Respect, Integrity, Openness, Accountability, and Balance in alignment with CalPERS Investment Beliefs. Telework Information: Act quickly to apply for this hybrid position, where you'll enjoy up to 40% (two days) remote work, each week! Sponsorship: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes. Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay. How did you hear about this position? Tell us in this brief survey. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505374 Position #(s): ************-006 Working Title: IT Systems Administrator (Advanced) Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The California Public Employees' Retirement System (CalPERS) is the nation's largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we're committed to people - the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement. If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity. To find out more about our Diversity, Equity, and Inclusion efforts, visit our website! To take a look at CalPERS as a destination employer, view this YouTube video. Special Requirements Statement of Qualifications Please provide a Statement of Qualifications (SOQ) for the hiring manager's review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered. The SOQ must be typed, titled "Statement of Qualifications," and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length. * Describe your experience with Windows Servers administration. * Describe your experience with Active Directory, Azure Active Directory, Entra ID and AWS administration. * What complex tasks have you automated? Minimum Qualifications All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements." Please Note: You may need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take an exam, visit CalHR's CalCareers website. Need help with your state application, resume, Statement of Qualifications, or interview preparation? The CalPERS Career Services & Outreach team provides comprehensive support throughout the CalPERS hiring process. Our services include one-on-one online consultations for application assistance, Statement of Qualification review, and interview preparation. To schedule an appointment and receive personalized guidance from our team, please use the following booking link: CalPERS Career Services Consultations. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/5/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Public Employees Retirement System Postal Attn: JC-505374/LS Human Resources Division, Recruitment P. O. Box 942718 Sacramento, CA 94229-2718 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Public Employees Retirement System Drop-Off HRSD, SSU JC-505374/LS 400 Q Street, Lincoln Plaza North 1st floor drop box by security desk Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - In addition to completing your online job application, you must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Please see the Special Requirements section for instructions and questions for the SOQ. Applications received without an SOQ will not be considered. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Oral and written communications skills * Collaborative skills * In-depth knowledge of Active Directory, Azure Active Directory, and Domain Name System * In-depth knowledge of Windows Servers, clustering * In-depth knowledge of PowerShell scripting, Terraform and Ansible * In-depth knowledge of supporting a hybrid environment for Windows Servers on-premise and in the Cloud * In-depth knowledge of Microsoft 365, Azure, Entra Identity and Amazon Web Services administration Benefits CalPERS team members are eligible for a number of benefits. Health benefits and leave programs are available for most team members. Benefit eligibility may depend on length of service and collective bargaining agreements. Some added benefits CalPERS offers include: * Alternate Work Schedules * Flexible Work Hours * Onsite childcare facility * Onsite fitness center * Onsite café and nearby restaurants * Free onsite parking available Mondays and Fridays, subject to change * Free offsite parking available with shuttle service Tuesdays, Wednesdays and Thursdays For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: HRSD Selection Services ************** ************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: CalPERS EEO ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Live Scan Candidates not currently employed at CalPERS are required to submit to a criminal history review process utilizing Live Scan fingerprinting. CalPERS Disclosure Requirements If employed, you may be subject to rules imposed by Personal Trading Regulations and Conflict of Interest Code that apply to CalPERS team members, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700) Please do not include any confidential information on any documents in your application package. Confidential information that should be excluded or removed from these documents include, but is not limited to, your social security number, date of birth, marital status, personal photos, a copy of your driver's license, equal employment opportunity data, examination scores, and LEAP status. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** As the Enterprise Quality Assurance Specialist, you would function as a team member in the testing and implementation of software applications to meet the organization's current and evolving business needs. You would work in a fast-paced environment with constantly changing priorities and would be responsible for analyzing business and technical requirements, while considering current and future enterprise projects, to translate the requirements into test case scenarios. You would also perform test activities, develop system test scripts, and track issues/defects while working closely with other IT partners throughout the department to troubleshoot bugs/defects and implement quality system changes. This includes actively fostering cooperative working relationships with peers, management, IT partners, and business counterparts. This position encompass the IT domain of Software Engineering. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite.Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Additional positions may become available (eRPA 2526-00681). Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions * This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. * This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505038 Position #(s): ************-XXX Working Title: Enterprise Quality Assurance Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/4/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Nancy Lopez / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Nancy Lopez / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). * Other - A cover letter is required and must be included. * Other - Three professional references, including name, title, and phone number. * Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than 1 type-written page(s) in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement(s): Describe a complex quality assurance assignment you completed. * What was the assignment? * What steps did you take to complete the assignment? * What was the outcome? Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". * Experience with System Development Lifecycle (SDLC) tools, methodologies, and processes * Experience with different stages of testing including System, Regression, Integration, and End-to-End * Experience generating system test deliverables, i.e. test scripts and test methodologies * Experience analyzing design documentation and requirements; identifying gaps in design and requirements * Experience designing logical test plans, writing and executing test scripts and completing follow-up results documentation * Experience facilitating meetings with demonstrated ability to communicate information to both technical and non-technical audiences * Experience with testing FTB tax systems or similar applications utilizing Java/Pega, Middleware, Mainframe applications, SQL Servers * Experience working in Microsoft Office applications (Excel, Word, PowerPoint, Azure DevOps Server (ADOS), Test Hub, and SharePoint) * Experience working with testing tools (IBM Datastage, ANDI, Squirrel, Filezilla, Notepad++, Altova XMLspy) * Experience analyzing and creating data formatted in XML * Experience with database concepts (query languages, schemas, and tables) and ability to write and execute SQL queries to identify specific data conditions * Knowledge of various FTB systems * Strong analytical and problem-solving skills * Strong oral and written communication skills * Ability to work under pressure and remain flexible and have a positive outlook * Ability to work independently and in a team environment * Demonstrated ability to build and sustain cooperative working relationships * Demonstrated ability to handle multiple project priorities and workloads concurrently * Demonstrated ability to reason logically, identify problems, draw valid conclusions, and develop effective solutions Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification & Hiring Unit ************** Hiring Unit Contact: Nancy Lopez / IT Workforce ************** ********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Instructions A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. Examination Information To apply for the Information Technology Specialist I position(s) as a list candidate, you must first take the online Information Technology Specialist I exam. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

JOB TITLE: IT Support Specialist PROGRAM: Operations SALARY: $52,125 annually STATUS: Full-time ABOUT NCSL: Are you ready to join an organization with an extraordinary mission? The National Conference of State Legislatures offers careers where you can use your skills, knowledge, and experience to truly make a difference. NCSL's mission is purposeful - strengthening the legislative institution. From informing effective policies and promoting communication among state legislatures, to ensuring states have a strong, cohesive voice in the federal system, our team works in service of legislatures. And, with a commitment to constantly innovating all resources and services to meet the evolving needs of members, NCSL has earned the reputation as the nation's most trusted bipartisan membership organization for legislators and legislative staff. Our success serving NCSL members relies on our team of passionate, dedicated professionals who work diligently to strengthen the legislative institution. Join our team and contribute to this unique, essential mission. NCSL has a flexible remote work policy. Building and maintaining our organizational culture is critical and we do so by bringing staff together, in person, for four consecutive days every six (6) weeks. The remote work policy provides the freedom to work from anywhere with the requirement that staff travel on their own fare to the NCSL office for four days every six (6) weeks for team meetings and professional development. ABOUT THE ROLE: As part of the information technology department, the IT Support Specialist provides triage services and tier I support to basic user issues and technical assistance requests received from staff. The IT Support Specialist assigns or escalates incidents to others as appropriate, and must be well-organized, flexible, positive, enthusiastic, resourceful, and able to see challenges as learning opportunities. WHAT YOU'LL DO: Respond in a timely fashion to support requests and tickets for all employees. Complete all IT tasks for onboarding and offboarding processes. Maintain the ticketing system, desktop management systems, inventory tracking, and patch management software. Support company-issued phones. Work cooperatively with all staff and vendors, maintaining a positive attitude and customer service orientation. Assist with user training and documentation on support issues. Assist with video conferencing and general A/V meeting setup, Teams, or other meeting software. Help maintain and organize all components of the organization's IT assets (laptops, monitors, files, and software applications). Guide users through installing applications and computer peripherals. Conduct remote troubleshooting. Some weekend and off-hours monitoring, correspondence and support should be anticipated. Learn and generate ideas for improving processes and systems. Stay abreast of technological trends. Learn, provide guidance and support for backend applications. Pay utmost care to confidentiality and privacy matters. Performs other responsibilities as needed. SHARE YOUR KNOWLEDGE: Supervisor/Management Responsibilities: N/A THE WORK ENVIRONMENT: This full-time position is mostly performed in an office environment, on or off-site, with prolonged periods of sitting at a desk and working on a computer. NCSL provides a unique hybrid remote work policy with the requirement that staff travel on their own fare to the NCSL office for four days every six (6) weeks for team meetings and professional development. Employees routinely use standard office equipment such as laptops, printers, scanners, copy machines, and smartphones. Occasional travel by airplane, including overnights and weekends, is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Qualifications QUALIFICATIONS FOR SUCCESS: Minimum Qualifications: Bachelor's degree plus 4+ years progressive experience in computer support and help desk, with impressive technical aptitude and impeccable attitude. At least two years of concurrent professional support expertise in Microsoft environments. Experience with Microsoft 365 administration; Azure, Intune, Entra, and Exchange Online, including user account management; archiving, file and system backups, message retention, and other policies. Strong customer service and support orientation even when under pressure. Excellent cooperation with IT staff and vendors. Experience in user training of technical topics and writing effective technical documentation. Experience with desktop management systems, inventory tracking, or patch management software. Flexibility to assist staff or the IT team off-hours when necessary. Highly organized with a high degree of attention to detail and accuracy. YOUR BENEFITS AT A GLANCE: NCSL has a flexible remote work policy. Building and maintaining our organizational culture is critical and we do so by bringing staff together, in person, for four days every six (6) weeks. The remote work policy provides the freedom to work from anywhere with the requirement that staff travel on their own fare to the NCSL office every six (6) weeks for team meetings and professional development. We are committed to offering a full range of other benefits for you and your eligible family members, including domestic partners. Your total compensation goes beyond the number on your paycheck. Our outstanding benefits include low-cost health, dental and vision coverage, a 401(a)-retirement plan with 10% contribution after 6 months and full vesting, life & disability insurance, 3-weeks paid vacation with 5+ years of paid full-time work experience, generous time off plans and paid family leave, floating holidays, identity theft protection, employee assistance programs, pet insurance, paid time off to volunteer, and more! Relocation assistance provided for out-of-state candidates. HOW TO JOIN OUR TEAM: If you are a purpose-driven, dedicated professional looking to give as much as you get - submit your resume and cover letter by 11:59 PM MT, February 5, 2026 for best consideration. Learn more about working with NCSL by visiting our careers page: ************************************************************************* We are looking forward to receiving your application! NCSL is proud to be an equal opportunity employer and is committed to developing a diverse, dynamic team and inclusive workplace. NCSL does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by law or regulation.

PC Specialist 2 (4552-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Technical Services Coordinator (PC Specialist 2) at Hamilton County, you will provide specialized support for the technology that helps keep our Emergency Communications systems reliable and secure. You will work on projects such as equipment installations, software updates, and troubleshooting complex technical issues, while collaborating with staff and vendors to keep operations running smoothly. This position offers the chance to build your technical skills, support critical services, and contribute to the success of the Emergency Communications team. Coordinates and implements technology projects: Plans, installs, tests, and deploys hardware and software across Emergency Communications sites; performs configuration and setup of servers, workstations, network devices, and related platforms; supports initiatives such as server refreshes, version upgrades, and disaster recovery site readiness; prepares schedules, documents progress, and communicates with stakeholders to minimize service disruptions. Provides advanced second-tier technical support: Resolves escalated workstation, application, cybersecurity, and network performance issues; monitors system performance to ensure availability and stability; applies troubleshooting strategies and follows security standards; provides situational guidance to PC Specialist 1 staff during deployments or incidents; supports IT team objectives with minimal oversight. Coordinates vendor support and lifecycle planning: Works with vendors for installations, service visits, and maintenance of technologies; tracks service level agreements, warranties, and inventories; collaborates with the Technical Services Manager on procurement and lifecycle management. Contributes to IT policies, documentation, and compliance: Assists in developing and maintaining technical standards, workstation security, and cybersecurity compliance; incorporates CJIS security requirements and data privacy best practices into operations; evaluates tools and makes recommendations for efficiency and security improvements; participates in department meetings and serves as a resource during technology planning discussions or public safety project coordination Provides responsive technical service and on-call support: Responds to IT service needs across multiple locations; provides coverage during absences or urgent service demands; participates in an on-call rotation and must be able to respond to system outages during evenings, nights, weekends, or holidays Demonstrate regular and reliable attendance Perform other related duties as assigned. Minimum Qualifications: Associate degree in computer science/electronics one (1) year of progressive experience in PC technical support or four (4) years of progressive education and/or experience in PC technical support demonstrated expertise with Windows operating systems, Active Directory, and the MS Office suite Microsoft 365 Administrator and CompTIA A+ certification must be obtained within 12 months of hire. Driver's license issued by the state of residency Preferred Qualifications: Experience coordinating IT services/projects. Experience with remote work and VPN access troubleshooting Experience with Computer Aided Dispatch (CAD) systems, 911 Center Operations, and Land Mobile Radio (LMR) systems. Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

; Temporary Hire (Duration: 21 weeks) Artemis ARC is seeking compassionate and reliable Help Desk Support Specialists to support the Veterans Health Administration (VHA) in administering a national Veteran survey to inform VHA priorities and healthcare services. The Survey of (Veteran) Enrollees supported by this vital Help Desk function represents a critical component of VHA's commitment to Veteran safety and access, providing direct and personalized telephone and email support to assist Veterans in understanding and completing the survey. Help Desk Support Specialists serve as the primary points of contact for Veterans with questions, technical needs, or concerns related to the survey process. Staff members follow VA-approved scripts, document all interactions in a Survey Management System (SMS), and apply established protocols to respond to questions or concerns outside of the focus on the Survey of Enrollees and/or should there be outreach from emotionally distressed Veterans. Through respectful, Veteran-centered engagement, Help Desk staff help to ensure Veterans who access the Help Desk feel supported, safe, and heard throughout their interactions in addition to advancing VA's mission by encouraging Veterans to respond to the survey to share their healthcare needs and preferences. Primary Responsibilities Help Desk Operations and Veteran Support Provide toll-free telephone and email support to Veterans during scheduled Help Desk hours of 9:00 AM - 9:00 PM ET, Monday-Friday, with responsiveness to after-hours voicemail and Interactive Voice Response (IVR) inquiries, as routed to the Help Desk. Assist Veterans to understand the purpose of the survey, navigate survey materials, and complete the survey using available modes of completion. Communicate clearly and consistently using VA-approved Help Desk scripts and operational guidance. Call Handling, Documentation, and Quality Control Accurately log all contacts, dispositions, and resolutions in accordance with quality control and reporting requirements. Classify inquiries appropriately to support tracking, reporting, and continuous improvement. Follow established escalation and resolution procedures when issues cannot be resolved at first contact. Distressed Veteran Response (Tiered Protocol) Recognize indicators of emotional distress, including agitation, concerning statements, or key words and phrases. As appliable, apply the VHA-approved Distressed Veteran Process, categorizing distress as mild, moderate, or severe and taking appropriate action: Mild Distress: Practice active listening and empathy; de-escalate when possible; document the interaction. Moderate Distress: Provide Veterans Crisis Line (VCL) information, offer a warm transfer, and ensure the interaction is documented for reporting. Severe Distress: Initiate an immediate warm transfer to the VCL, remain on the line until transfer is complete, and follow all escalation instructions. Maintain professionalism, empathy, and calm communication while prioritizing Veteran safety and dignity. Training and Operational Readiness Complete all required initial and refresher training, including Help Desk workflows, use of applicable call and interaction tracking systems, VA-approved scripts, and distressed Veteran response protocols. Participate in training, potentially including role-playing exercises and facilitated discussions, designed to build confidence and consistency in Veteran interactions. Support surge operations during peak survey periods while maintaining service quality standards. Minimum Qualifications High school diploma or equivalent required. Minimum of 2 years of experience in customer service, call center support, help desk operations, or a Veteran-facing service environment. Excellent verbal and written communication skills and strong interpersonal skills. Ability to follow scripts, protocols, and documentation requirements with accuracy and attention to detail. Basic computer proficiency, including use of web-based systems. Ability to pass required background checks. Desired Qualifications U.S. military Veterans strongly preferred due to familiarity with military culture, terminology, and shared experiences with Veteran callers. Non-Veteran candidates may demonstrate experience or training supporting Veteran and/or military-affiliated populations. About Aptive Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

; Temporary Hire (Duration: 21 weeks) Artemis ARC is seeking an experienced, compassionate, and reliable Help Desk Lead / Supervisor to support Veterans Health Administration (VHA) in administering a national Veteran survey to inform VHA priorities and healthcare services, The Help Desk Lead / Supervisor will support operations by providing routine (daily) oversight of Help Desk personnel and working closely with the Project Manager to ensure consistent training, staffing coverage, and high-quality support for the Survey of (Veteran) Enrollees supported by this vital Help Desk function, representing a critical component of VHA's commitment to Veteran safety and access through direct and personalized telephone and email support to assist Veterans in understanding and completing the referenced survey. The working Help Desk Lead serves as both a primary point of contact for Veterans with questions, technical needs, or concerns related to the survey process and as an operational coordinator and resource responsible for coordinating schedules, supporting staff training and readiness, monitoring adherence to VA-approved scripts/protocols, and escalating risks or urgent Veteran needs. This position is critical to ensure the Help Desk operates in alignment with VHA expectations for Veteran safety and access throughout the survey fielding period. The Lead supports a small team of Help Desk Support Specialists to facilitate respectful, Veteran-centered engagement to ensure Veterans who access the Help Desk feel supported, safe, and heard throughout their interactions while advancing VA's mission by encouraging Veterans to respond to the survey to share their healthcare needs and preferences. Primary Responsibilities Staff Coordination and Scheduling Coordinates daily and weekly Help Desk staffing schedules to ensure adequate coverage during operating hours (9:00 AM - 9:00 PM ET, Monday-Friday) and surge periods. Provides coverage for Help Desk staff, when needed, to cover unexpected gaps and to support call volume for timely support. Monitors call volume and operational demands, communicating staffing needs, risks, and opportunities for improvement with the Project Manager. Serves as a point of contact for Help Desk staff regarding scheduling, coverage, and operational questions. Training Support and Consistency Works closely with the Project Manager to support initial and just-in-time Help Desk training, ensuring staff fully understand workflows, scripts, and protocols. Reinforces consistent application of VA-approved scripts, documentation standards, and distressed Veteran procedures. Identifies training gaps or quality issues and recommends refresher training or corrective actions to address concerns at first opportunity. Distressed Veteran Escalation and Risk Identification Supports Help Desk staff in responding to distressed Veteran interactions and ensure proper application of the tiered distress protocol. Ensures appropriate escalation and notification for moderate and severe distress cases, including required written reports and notification timeframes. Escalates immediate Veteran safety concerns, operational risks, or issues impacting timelines to the Project Manager, without delay. Supports the Project Manager in communicating urgent issues to Government clients and stakeholders, including the VHA Project Manager and Contracting Officer's Representative (COR), as appropriate. Quality Oversight and Reporting Support Monitors Help Desk performance for consistency, professionalism, and adherence to protocols. Reviews documentation in the Survey Management System (SMS) for completeness and accuracy. Collaborates with the Project Manager to prepare incident summaries, trend observations, and operational updates, upon request. Minimum Qualifications High school diploma or equivalent required. Minimum of 4 years of experience in call center, help desk, customer support, or Veteran-facing service roles. Demonstrated experience coordinating staff schedules, supporting daily operations, or serving in a lead or supervisory capacity. Experience supporting or delivering staff training and coaching. Sound judgment and ability to identify and escalate risks or urgent issues appropriately. Ability to pass required background checks. Desired Qualifications U.S. military Veterans strongly preferred due to familiarity with military culture, terminology, and shared experiences with Veteran callers. Leadership, peer support/advocacy, or supervisory experience preferred. Non-Veteran candidates may demonstrate experience or training supporting Veteran and/or military-affiliated populations. About Aptive Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide EEO Statement Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** Do you thrive in bringing the best out of others? Do you excel in maturing successful and motivating programs that are key to the department's success in embracing new and key existing technologies? Do you crave a dynamic environment where you play a pivotal role in educating the enterprise on emerging technologies, delivering innovative solutions to challenging business problems, and promoting EA's mission to connect people to technology? If these things excite you, the Education and Professional Services Section needs you! In this analyst position, the focus is on providing analysis and practical education on existing and emerging technical capabilities that align with the strategic design and function of FTB's current and future business processes and technology solutions. This includes solving business problems through technology while educating the customer and technical teams on the technology, continually moving the department towards our "To Be" state via service delivery engagements and education opportunities. We are looking for candidates that possess skills in continual program improvement, possess strong organization skills, understand department technologies, have solid business and technical writing, are open to learning our processes and emerging technologies, and love working with business and IT customers in support of growing and managing a strong and effective Enterprise Architecture program and Chief Technologist Office. Additional positions may become available (eRPA 2526-00614) Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions * This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. * This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB.Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504158 Position #(s): ************-XXX Working Title: Education Analyst Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A $5,424.00 - $7,270.00 B $5,930.00 - $7,947.00 C $6,521.00 - $8,740.00 D New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/2/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Jaime Sanchez / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Attn: Jaime Sanchez / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A cover letter is required and must be included. * Other - If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent (evaluations must be completed by an agency approved by the California Commission on Teachers Credentialing). Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). * Supplemental Application - In order to be In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than two type-written pages in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s): This position supports the development of technology education programs, including teaching data analytic concepts and tools. Can you describe a time when you helped others learn a technical concept, business process, or how to use software? What approach did you take to make sure the student had learned and retained the information? Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. * Experience conducting formal training, mentoring, and creating educational materials * Experience fostering collaboration and communication, including presenting information (virtually and in-person) to multiple levels of users, customers, or other stakeholders * Experience developing artifacts, such as educational documentation, user guides, diagrams, roadmaps, user stories, or other agile methodology documentation * Experience working with general purpose programming languages such as Python, SQL, Java, PySpark, DAX * Experience working with cloud solutions such as Azure, Databricks, and AWS * Experience working with Low Code Application Platforms (LCAP) such as PowerApps, Pega, and PowerBI * Experience participating in agile teams * Experience with independently learning and applying emerging technologies to solve identified problems * Strong communication, interpersonal, and decision-making skills * Knowledge of FTB business programs, operations, processes, and principles Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification and Hiring Unit ************** Hiring Unit Contact: Jaime Sanchez / IT Workforce ************** ************************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL APPLICATION INSTRUCTIONS A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. EXAMINATION INFORMATION To apply for the Information Technology Associate position(s) as a list candidate, you must first take the online Information Technology Associate exam. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** The Information Technology Associate, is responsible for a diverse range of tasks within a tier III equivalent data center management operation. This role includes monitoring, research, analysis, testing, maintenance, and reporting. The individual will collaborate with the data center infrastructure team to ensure optimal performance and uptime of equipment such as Power Distribution Units (PDUs), Static Transfer Switches (STS), Uninterrupted Power Supplies (UPS), generators, utility power feeds, and Computer Room Air Handlers/Conditioners (CRAH/C) in both the data centers and tenant area. You will engage with a range of internal and external stakeholders to coordinate the scheduling of generator testing, UPS, and CRAH maintenance. Additionally, the Data Center Operations Associate will deliver metrics and Power Usage Effectiveness (PUE) reports for the data center to ensure the maintenance of operational efficiency. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Additional positions may become available (eRPA 2425-00626). Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions This position is eligible for limited remote working within California based on departmental guidelines and operational need. Once training is complete, FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505036 Position #(s): ************-XXX Working Title: Data Center Operations Associate Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A $5,424.00 - $7,270.00 B $5,930.00 - $7,947.00 C $6,521.00 - $8,740.00 D New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/5/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Khushal K. Ahmadzai / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Khushal K. Ahmadzai / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Supplemental Application - REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birth dates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). * Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than 2 type-written page(s) in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of each page. Respond to the following supplemental statement(s): Describe a time when you had to troubleshoot a hardware or connectivity issue in a high -pressure environment. * What steps did you follow to identify the problem? * How did you minimize downtime? * What tools or monitoring systems did you utilize during the troubleshooting process? Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Experience showcasing proficiency in data center operations, which includes:Hardware installation, configuration, testing, troubleshooting, repair, and maintenance * Experience monitoring various types of equipment and hardware, including Power Distribution Units (PDU), Static Transfer Switches (STS), Environmental Controls, IT Equipment (Servers, Storage Arrays, Routers, Wireless Temperature Sensors), and non-computing equipment (Power Strips, Overhead Power Distribution, Leak Detection) Management of DC power, temperature, and humidity for environmental control * Experience and practical knowledge of data center security practices, encompassing physical security measures and cyber security protocols * Experience in project management and leading IT projects * Familiarity with the IT Infrastructure Library (ITIL) * Understanding of server hardware, network infrastructure, and data storage technologies * Knowledge of best practices in data center operations, including cooling and power management * Excellent communication skills for effective collaboration with cross-functional teams * General networking experience with routers. switches, firewall, virtual private network (VPN), load balancers and wireless networking * Work effectively both in an independent and team setting * Proficient in Microsoft Excel, Word, and PowerPoint Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification & Hiring Unit ************** Hiring Unit Contact: Khushal Ahmadzai / IT Workforce ************** *************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Instructions A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. Examination Information To apply for the Information Technology Associate position(s) as a list candidate, you must first take the online Information Technology Associate exam Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

Information Systems Support Specialist (4553-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery Maintains regular and reliable attendance while delivering timely and professional customer service. Perform other related duties as assigned. Minimum Qualifications: Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis 6 months experience in project/program management 3 courses in supervision (or 3 months experience) Or equivalent Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Purpose PLEASE NOTE - THIS IS A ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Under general supervision of the IT Manager, the IT Support Services Analyst provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network. This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users. Example of Duties Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary. Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues. Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality. Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc. Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment. Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings. Sets up user accounts, permissions, and passwords. Supports and administers Google Apps. Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs continuous updates of core technology infrastructure. Modifies and maintains system backup procedures. Supports and configures cloud services. Creates and maintains detailed technical documentation, change logs, and other material as needed. Contributes to setting and achieving park district and IT strategic goals and objectives. Performs special projects and related duties as required or assigned. Qualifications Education/Experience: Degree or technical certification and some experience in information technologies related field or any equivalent combination of education and experience. Desired certifications: CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA. Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance. Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily. Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance. Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District. Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures. Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours. Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices. Given: May provide general guidance and instruction to Interns. FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a collaborator in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. SummaryThe Procure to Pay Operations Analyst System Administrator is a domain expert in the Coupa Procure to Pay system and its integration with other boundary applications. In this role, you will work closely with multi-functional business collaborators and a Coupa Technical Admin to gain alignment and ensure requirements and requests are addressed. The Coupa Administrator handles, supports, and optimizes the Coupa Procure-to-Pay (P2P) platform to ensure effective procurement operations and system compliance. This role serves as an expert and primary point of contact for Coupa configuration, user support, data integration, and reporting, driving platform adoption, ensuring compliance, and aligning system capabilities with business objectives. Duties and ResponsibilitiesProviding domain expertise across TA's Procure to Pay system(s) and workflows, supporting optimization and issue resolution Collect user feedback to inform platform enhancements and improve the user experience. Serve as the primary administrator and platform authority for the Coupa platform. Run user roles, system configurations, permissions, and approval workflows to align with business needs. Handle platform updates and new feature rollouts in coordination with Coupa and IT. Partner with interested parties to tailor system functionality to procurement strategy and drive best practices. Configure and maintain key Coupa modules (Procurement, Invoicing, Analytics, SIM). Collaborate with Procurement, Finance, and IT to ensure seamless integration with ERP and other platforms. Provide user support, troubleshooting, and issue resolution. Creating, maintaining, and handling comprehensive project documentation, process flows, and SOPsChampioning digital upskilling and automation adoption across the TA organization Lead organisational change and user adoption efforts to train all team members on relevant system features, processes, and tools. Other duties as necessary in the effective performance of the role or as directed by the business's stakeholders. Ensure bp's safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy. QualificationsEducation: Bachelor's degree in business administration, Supply Chain, Information Systems, Computer Science, or a related field. Critical thinking: Ability to assess situations logically and make sound judgments. You should have 3-5 years leading or supporting multi-functional projects, ideally involving P2P systems, automation tools, or process redesign. 1-3 years of experience supporting or administering Coupa or similar Procure-to-Pay platforms (e. g. , Ariba, SAP, Oracle Cloud) Experience with ERP integration with P2P systems (SAP & Coupa preferred) You should have strong organizational skills and the ability to clearly document processes and requirements You should have good interpersonal and communication skills to navigate technical and non-technical teams Hands-on Coupa administration: supplier onboarding, approval flows, policy setup Solid grasp of P2P systems, supplier networks, and compliance requirements Skilled in procurement data management and reporting best practices Comfortable experimenting with and adapting to evolving AI capabilities in business systems You should champion change and drive transformation with a proactive, solutions-oriented mindset With us, you'll enjoy:Competitive wages and annual bonus opportunity Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************ ta-petro. com/careers/working-in-our-corporate-office Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can return every traveler to the road better than they came only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro. com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Working Conditions / Physical RequirementsIn this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation. DisclaimerThis may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason. Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits ( **************************** com/landing. html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cleveland Metroparks is seeking a Desktop Support Technician to join its Information Technology Services team. This role is essential in ensuring reliable technology across the Park District, providing staff with the tools they need to succeed. The Desktop Support Technician delivers user support, troubleshoots technical issues, and contributes to ongoing innovation through research and development. Responsibilities include maintaining system hardware, operating systems, software, and security protocols, as well as managing the technology equipment inventory in alignment with Park District policies. The ideal candidate brings a customer-focused mindset, balancing technical expertise with patience and professionalism to ensure staff receive timely, effective, and dependable technology support throughout the Park District. Key Responsibilities: Provides front-line help desk support via phone, email, and walk-up requests Installs, configures, and maintains software including Microsoft Office, Office 365, browsers, and park-specific applications Sets up and configures mobile devices such as cell phones and tablets Troubleshoots connectivity issues, computer performance problems, and user access concerns Manages and prioritizes support tickets, ensuring timely resolution and accurate documentation Collaborates with ITS staff on client/server application issues and system upgrades Creates documentation for processes and procedures used within ITS Participates in a rotating schedule to provide 24/7 emergency phone support up to 4 weeks each year

Technology District: ESC Technology Support Specialist / Technology Assistant Connect (Information Technology Center) Position Summary The Technology Support Specialist (also referred to as Technology Assistant) provides onsite, hands-on systems, network, and end-user support to Connect staff and Connect member districts. This position works primarily out of Connect's Independence and with onsite support at customer locations as needed. The primary responsibility of this role is to maintain, support, and continuously improve Connect's internal technology infrastructure while also delivering responsive, high-quality technical support to staff and members across multiple platforms and environments. The position requires strong independent troubleshooting skills, technical leadership, attention to detail, and the ability to operate effectively in an interruption-intensive environment. Essential Duties and Responsibilities Systems, Network, and Infrastructure Support Provide systems and network support to maintain and upgrade Connect's internal infrastructure. Troubleshoot and support a mixed Windows / Mac environment, including domains and virtualized systems. Monitor system performance and address issues to ensure reliability, security, and uptime. End-User and Member Support Provide onsite and remote technical support to Connect staff and Connect customers. Troubleshoot and resolve issues related to workstations, servers, network devices, printers, copiers, projectors, monitors, and other peripherals. Support multiple computer lab environments simultaneously, applying best practices for maintenance and consistency. Provide clear communication, follow-up, and documentation for all support activities. Purchasing and Technology Planning Lead and support purchasing efforts for new hardware and software. Evaluate technology needs, options, and recommendations in alignment with Connect standards. Assist with technology refreshes, upgrades, and project implementations. Customer Service and Professional Standards Deliver effective, customer-focused technical support with careful attention to detail. Work independently with minimal supervision while managing multiple priorities. Provide additional technical support as needed to Connect and its members. Maintain confidentiality and comply with all security, data privacy, and acceptable use requirements. Required Qualifications High school diploma or GED required. Demonstrated experience troubleshooting complex technical problems independently. Experience supporting Windows-based systems; experience with Linux environments strongly preferred. Experience working in an interruption-intensive, customer-facing technical environment. Strong documentation, organizational, and problem-solving skills. Ability to lift up to 40 pounds independently. Valid driver's license and reliable transportation. Ability to pass a background check and random drug testing. Willingness to comply with Connect's Acceptable Use Policy and Security Policy. On-call availability as required. Preferred Qualifications Experience managing multiple lab or multi-site technology environments. Experience in K-12 education, ITC, or public-sector technology support. Skills and Competencies Energetic self-starter with the ability to work independently Strong analytical and troubleshooting skills Ability to conceptualize, prioritize, and resolve complex technical issues Effective written and verbal communication High level of attention to detail and follow-through Ability to learn and adapt to new technologies quickly Work Environment and Conditions Primarily onsite at Connect offices in Independence with travel to member locations as needed Interruption-intensive technical support environment Occasional lifting, carrying, and setup of technology equipment Employment Details Position Type: Full-time Reports To: Director of Technology. Compensation, schedule, and on-call expectations determined in accordance with Connect policies

Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 8AM - 5PM :     Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, and a Top-15 U.S. Healthcare System. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. We currently have over 500 employees in 35 states. We maintain a network of subcontractor relationships that we routinely work with in another 8 locations. POSITION SCOPE : Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. DUTIES & RESPONSIBILITIES : Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Other duties as assigned. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent interpersonal skills. Ability to explain technical information in understandable language to non-technical staff members. Flexibility to work a variety of shifts with minimal notice Available to work regular overtime Proficiency with Windows Operating system and Thin Client environments Excellent oral communication skills Detail-oriented to keep detailed notes on tickets Highly organized to keep Help desk tickets order Ability to diagnose and resolve basic computer technical issues Extremely motivated self-starter Strong desire to learn Ability to work as a Team member QUALIFICATION/EDUCATION AND EXPERIENCES: High School diploma or equivalent 2+ years of experience working in a help desk environment PHYSICAL REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position must be located in our Defiance, OH office This position will be required to work 8AM - 5PM EST and possibly a rotating on call schedule. Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.

Cincinnati, Ohio/ Your Benefits of Working for Hamilton County! Starting Salary: $23.24/hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: The Communications Center is responsible for the answering of 911 calls and police, fire and EMS dispatching for forty-eight communities in Hamilton County. As a twenty-four hour a day, seven day a week operation, the basic maintenance of our computer systems is critical for our 911 call takers and radio dispatchers. Provides mostly Tier 1 and some Tier 2 technical support for departments under the Board of County Commissioners Departments. Examples include Basic active directory user administration, end user and server support for the various systems; troubleshoots hardware and software issues, PC configuration, installs, upgrades, anti-virus and cybersecurity strategy, server administration, other connectivity issues including wireless network clients. Offers daily operations and systems support to personnel as directed. Assist personnel with installation, configuration and ongoing usability of system hardware and software. Verify functionality of hardware and software components. Other IT duties as directed. Assess infrastructure on a regular basis to ensure it continues to meet necessary demands. Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction. Resolves on-site issues; communicates with supervisor/team and may assist with networking and switch changes; uses networking principles to diagnose issues, and rules out non-issues; primary administrator for server maintenance and pc workstation, laptop and smartphone support; printing problems, application and software issues and file storage. Assume responsibility for project tasks and ensure they are completed in a timely fashion. Monitors annual maintenance and support programs. Maintains appropriate documentation of activities. May assist manager with vendor coordination and management of Tier 2 level support and system administration of server systems and network devices located in the departments. Oversees installation, testing, repairs, and corrective action of other LAN devices including but not limited to other computer peripherals; systems; repair and maintenance of laptops, printers, operating systems, or application software. Keeps current on IT and industry trends; provides direction and feedback on IT infrastructure; project management; continuing technical advancement and education; provides backup to other support specialists as needed. Demonstrates regular and predictable attendance and responsive customer service. May undergo the system administration training; may understand existing support agreements and the procedures currently in place to open up new tickets; understand and make initial diagnoses of equipment in realm of responsibility and implement proper resolution in a timely fashion. Hazardous Working Conditions: Must be able to maintain a flexible schedule and willing to work overtime; must be willing to support agency satellite Minimum Qualifications: Associate degree in computer science/electronics or three (3) years of directly related experience in PC technical support working knowledge and/or experience with a variety of business software packages including Windows operating systems or MS Office suite applications must obtain Comp TIA A+ Certification upon completion of probationary period must be able to maintain a flexible schedule and willing to work overtime must be willing to support agency satellite office required to carry a cell phone Valid driver's license issued by the state of residency Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 40 Hour Work Week/Daytime, occasional weekend, and some overnight work. Hours flexible. Onsite, no remote. Deadline to Apply: Open Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.