Post job

Service Specialist jobs at Florida Department of Transportation

- 112 jobs
  • Customer Experience Specialist

    Accreditation Commission for Health Care (ACHC 3.3company rating

    Cary, NC jobs

    ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects. Responsibilities include: Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs. Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions. Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers. Reads and understands all program standards and accreditation policies and procedures. Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes. Revises policies and control documents, as assigned. Job Requirements: Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting. Prior Customer Service experience required, with proven success in building and maintaining positive working relationships. Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications. Strong oral and written communication skills a must, as are attention to detail and organizational skills. This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer.
    $45k-65k yearly est. 4d ago
  • Client Specialist - District Attorney's Office

    Jefferson County 3.7company rating

    Remote

    Job Posting Closes at 11:59PM on: 12/29/25 Division: District Attorney Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Pathways serves as the Diversion Program for Jefferson and Gilpin County and is managed by the 1st Judicial District Attorney's Office. The Client Specialist position provides supervision and case management support to individuals referred to the Pathways Program, coordinates services through community partners and treatment providers, and works in concert with the Pathways Team to assist our clients in repairing harm, avoiding collateral consequences of a criminal conviction, and building lasting connections with community supports. This position will support the Safe & Licensed Driver program. COMPENSATION: Annual Salary: $60,000 to $90,000 Annually Compensation will be determined based on education, experience, and skills. BENEFITS: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement and more. For more information, click here for our Total Rewards summary. ESSENTIAL DUTIES: Completes screening to determine eligibility and suitability for participation in the Pathways program. Utilize necessary databases to inform the development of an individualized case plan that connects participants to the appropriate level of services. Connects individuals with community-based and public agencies to provide services and support identified in the case plan. Demonstrates cultural sensitivity and the ability to work with diverse staff, youth, families, community members, and internal and external partners. Represents the Pathways program in court to screen and refer prospective participants to a Pathways program. Maintains detailed case notes and records of communication and transactions for all assigned clients. Assist individuals with removing barriers that impact their ability to successfully complete case plan tasks. Maintains communication with the courts to provide status updates for all assigned clients. Other duties as assigned. QUALIFICATIONS: Minimum Qualifications: 3 years of work-related experience. Bachelor's Degree in sociology, social welfare, social work, psychology, criminal justice, or other related social science. Valid Colorado Driver's License within 30 days of hire. Note an equivalent combination of education and experience is acceptable. Preferred knowledge, skills and abilities: Proficient in using Microsoft Office Programs (Outlook, Word, Excel). Strong communication and customer service skills and attention to detail. Ability to function at a high level in a busy environment while managing a large caseload. Prior experience working within courts and/or court-related programs such as Diversion. ADDITIONAL JOB INFORMATION: Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact **********************. This contact is for accommodation requests only and cannot provide application status updates. Criminal History and MVR Background Checks are required for every position. A valid Colorado driver's license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer. Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Current Jefferson County employees must apply through their employee profile in Workday. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. APPLICATION: Qualified applicants are encouraged to apply immediately. All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities For more details on the recruitment process, please visit: ******************************* Questions? Contact the Jefferson County Recruitment Team at ************ or ********************** About Us: At the First Judicial District Attorney's Office, we are committed to seeking fair and just outcomes for all members of our community through ethical prosecution and alternative resolutions. We work collaboratively with law enforcement to ensure those who victimize our most vulnerable members of society are held accountable. Our prosecution teams work collaboratively to support victims and ensure their voice is heard throughout the criminal legal system process. Our office is a nationally recognized leader in data transparency and data-driven practices in prosecution. We leverage technology, data analysis, innovative practices, and the use of alternative resolutions to ensure that justice is administered fairly and equitably. Our office culture is built around camaraderie and incorporating diverse perspectives in our day-to-day work. We are also committed to our team members' wellbeing outside of the workplace - we emphasize the importance of work-life balance, provide numerous resources to support health and personal development, and offer a comprehensive benefits package including substantial paid time off, generous holiday schedules, work from home flexibility, and a dog-friendly office. Education: Bachelor's Degree Experience: Work Experience: Minimum three years Certifications: Languages: Category: District Attorney Office
    $60k-90k yearly Auto-Apply 2d ago
  • Services Specialist 9-12 - South Central - Wayne County

    State of Michigan 4.2company rating

    Detroit, MI jobs

    The Services Specialist will utilize child welfare practice skills to ensure children are protected from abuse and neglect. When child abuse or neglect is indicated, specialists work closely with families and the legal system toward a goal of reunification, independent living, or other permanent living situation. The physical location of this position is CFS South Central Wayne County, 1801 E. Canfield Detroit, MI 48207 Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview. Zip codes serviced within this location: 48201 48206 48211 48215 48224 48231 48243 48209 48202 48207 48212 48216 48225 48233 48120 48218 48204 48208 48213 48217 48226 48234 48122 48229 48205 48210 48214 48222 48230 48236 48126 Review the position description at: Position Description (9-P11), Services Specialist 12 Position Description Review the job specification at: Job Specification The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. Follow us on LinkedIn for more job opportunities! #MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.
    $44k-56k yearly est. 33d ago
  • Community Services Specialist- Job #479

    North County Regional 3.8company rating

    Los Angeles, CA jobs

    COMMUNITY SERVICES SPECIALIST - QA The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the Community Services Supervisor. The Position and Job Summary (These are examples of the types of duties that may be performed. Additional duties may be added.) Supports service providers in continually improving service levels through consultation on best practices, program, monitoring, problem identification and exploration, complaint investigation, and providing group and individual training. Collects service satisfaction information from consumers and families and agency staff. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, follow-ups on implementation. (Quality Assurance (QA) emphasis. Surveys agency staff, references performance contract to identify resource development needs. Locates potential providers, provides information and consultation on regulatory requirements, business issues. Provides technical support during development. Trains potential providers on best practices in service delivery. Represents the agency in transactions with Community Care and Health Care licensing, State Development Centers (SDC), the Department of Developmental Services (DDS), community agencies, and regulatory agencies. Creates, maintains informational material for use by providers, regional center staff, consumers, and families. Consults with Consumer Services staff and assists in resolution complex service planning issues. May act in a dedicated role as part of the agency's Community Placement Plan (CPP) by providing monitoring and quality assurance activities to vendored programs that are developed through the CPP Request for Proposals (RFP) process to serve individuals placed into the community from SDC, or individuals who are at risk of placement into an SDC. Collaborates with other Community Services Specialists (QA) as needed for monitoring and reporting. Reports to CPP committee regarding findings and observations of service implementation. May complete reports and update databases related to CPP projects as necessary for internal and external reporting. Performs all other assigned duties as needed. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience A typical way to obtain the knowledge and skills would be: A Bachelor's degree and four years of related experience. A Master's degree in a related subject may be substituted for two years of experience. Developmental disabilities, service provision techniques, current values and best practices, ability to understand and apply regulatory and statutory information during reviews or investigations, familiarity with day programs, supported employment and SLS services. Skills and Abilities Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures. Ability to develop and facilitate trainings. Ability to conduct professional presentations. Ability to understand complex organizational systems and interdependencies with community resources. Exceptional ability to create rapport and manage collaborative relationships with numerous project partners. Proficiency in numerous standard Office Suite software programs and ability to learn new software applications. Essential Requirements A valid California Driver's License and transportation, or acceptable substitute is required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays - NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid - remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This position is non - exempt. NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Compensation This position is non-exempt. Regular Salary: $29.49 - $41.66 per hour
    $29.5-41.7 hourly Auto-Apply 5d ago
  • ASSOCIATE OPERATIONS SPECIALIST, FRANCHISE TAX BOARD

    State of California 4.5company rating

    Sacramento, CA jobs

    The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** Associate Operations Specialist / Analyst II - Title change effective January 1, 2026. This classification is advertised as an Associate Operations Specialist (5334) and will be converted to the Analyst II (5393) classification on January 1, 2026. As a Budget Analyst in the Audit Budget and Administration Section, the incumbent will work both independently and under the technical leadership of the Lead Budget Specialist and the Administrator I to develop strategies for gathering, tracking, and evaluating performance measures for the Audit Division. The incumbent gathers and updates information for the fund condition, and production reports, establishes new task and revenue codes, performs monthly cost analysis and creates cost reports utilizing FTB systems. Other duties may include tracking training expenditures, overtime, travel, and other divisional spending. The incumbent may also prepare reports for strategic issues as well as run routine reports utilizing Taxpayer Information (TI), Business Entities Tax System (BETS), Fi$cal, and TimePortal/eTime. The incumbent will maintain a primary workload and act as a backup to other critical workloads in the Budget Unit. The incumbent may have to provide responses to questions or major issues initiated by outside control agencies, as well as other areas within the department such as the Internal and External Budget Sections that are often of a sensitive nature with short turnaround times. Additional positions may become available (RPA 2526-01187). Please complete this optional survey letting us know how you heard about this position by clicking here. Position(s) may be in any of the following office locations: * Sacramento (central) You will find additional information about the job in the Duty Statement. Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. This position is eligible for limited remote working based on departmental guidelines and operational need. Once training is complete, FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * ASSOCIATE OPERATIONS SPECIALIST, FRANCHISE TAX BOARD Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501555 Position #(s): ************-XXX Working Title: Budget Analyst Classification: ASSOCIATE OPERATIONS SPECIALIST, FRANCHISE TAX BOARD $6,031.00 - $7,547.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/29/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: T. Kelly P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Attn: T. Kelly 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A cover letter is required and must be included Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". * Experience with budgets including revenue, costing, and the use of Fi$cal reports. * Experience with California Automated Travel Expense Reimbursement System (CalATERS) Knowledge of departmental budget policies, procedures, and programs (e.g. Budget Change Proposals, Budget Letters,etc) * Experience in Taxpayer Information (TI) and Business Entities Tax System (BETS) * Experience in developing and presenting information and materials to diverse groups * Ability to effectively analyze issues, define problems, and recommend effective solutions * Strong organizational skills including the ability to multi-task, pay attention to detail, provide accurate work, and the ability to adjust to changing priorities with quick turnaround times * Ability to ask relevant, probing questions to solve a problem * Ability to promote trust and credibility with customers and peers * Ability to work independently and in a team environment while demonstrating initiative, integrity, ownership, and accountability * Strong skills utilizing Microsoft Office products including Outlook, Word, and Excel with Pivot Tables Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification & Hiring ************** Hiring Unit Contact: Traci Kelly ************** ********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL APPLICATION INSTRUCTIONS A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. EXAMINATION INFORMATION Candidates who currently have list eligibility are encouraged to apply. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
    $52k-84k yearly est. 3d ago
  • Health and Nutrition Services Specialist

    Arizona Department of Education 4.3company rating

    Phoenix, AZ jobs

    Health and Nutrition Services Specialist Type: Public Job ID: 131292 County: East Maricopa Contact Information: Arizona Department of Education 1535 W. Jefferson Phoenix, AZ 85007 District Website Contact: Human Resources Phone: ********** Fax: District Email Job Description: Arizona Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. Health and Nutrition Services Specialist Job Location: Health and Nutrition Services Division Phoenix Location Posting Details: Salary: $64,000 - $68,000 Grade: 21 Closing Date: 11/12/2025 Job Summary: * This position is on the Onboarding, Renewal, and Point of Contact Team and serves as a subject matter expert and point of contact for program operators and provides technical assistance and support to sponsors and school food authorities (SFA) statewide for all of the USDA child nutrition programs. * The specialist reviews entity applications for participation and maintains all working documentation within established web-based technology systems. This position is responsible for reviewing budgetary, planning and service systems of new and existing program operators. * This position is also responsible for learning, interpreting and applying technical program regulations to assure compliance, primarily during the application and renewal phases of program participation and through the duration of the year. * Occasional in-state and out-of-state travel is required for this position. The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate. Job Duties: * Effectively apply knowledge of program regulations and procedures to review highly technical and fiscal information on program applications using web-based technology systems; acts as authorizing official for state-level program participation approval * Engage in a high degree of collaboration within the division to ensure high-quality services to operators and align the internal processes for program/grant application processing with other division initiatives and services, specifically in the areas of program improvement, growth, nutrition, budgeting and compliance; maintain awareness of program participation trends of program operators * Establish and maintain effective working relationships to provide program guidance and technical assistance to program operators daily via phone and written communication * Accurately and proactively compose professional correspondence regarding program information to assigned entities * Occasionally travel statewide to conduct on-site visits to ensure entity processes align with the program application information submitted to the state agency * Seek and absorb new information pertaining to technical program regulation/procedural changes, new funding opportunities, and recognize opportunities for program operators * Initiate professional learning of new information by attending team and agency meetings and participate in professional learning or training sessions at the local, state, and national level Knowledge, Skills & Abilities (KSAs): Knowledge in: * Federal regulations, state laws, and policies pertaining to all Child Nutrition Programs * Grant application processes and funding objectives * Federal or state-funded program administration * Budgeting and business finance practices * Programs and financial compliance for applications and budgets * A Bachelor's degree with emphasis in nutrition, dietetics, or public health; or equivalent experience to substitute for the degree, is required. Skills in: * Simplifying complex regulatory language to provide differentiated technical assistance and support * Interpersonal skills * Verbal and written communication * Intermediate skills in using Microsoft Excel, Word, Teams, SharePoint, and Outlook * Effective use of electronic file storage systems Ability to: * Manage a variety of different tasks and monitor progress * Deliver courteous, helpful customer service, and approach work as service-minded * Review, synthesize, interpret, and apply technical, specialized assistance * Collaborate successfully in a team environment * Perform to stated deadlines and produce expected results * Absorb highly technical, specialized knowledge related to the USDA Child Nutrition Programs and other federal, state, and local programs Selective Preferences: Preference will be given to those applicants with: * Work experience in schools or child nutrition or health programs or other federal programs * Registered Dietitian (DTR) * School Nutrition Specialists (SNS) * Serve Safe certified Food Safety Manager Pre-Employment Requirements: * Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation. * If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Driver's License Requirements. * All employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Retirement: You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date. Benefits: The State of Arizona provides an excellent comprehensive benefits package including: * Affordable medical, dental, life, and short-term disability insurance plans * Top-ranked retirement and long-term disability plans * 10 paid holidays per year * Vacation time accrued at 4.00 hours bi-weekly for the first 3 years * Sick time accrued at 3.70 hours bi-weekly * Deferred compensation plan * Wellness plans For a complete list of benefits provided by The State of Arizona, please visit our benefits page Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. To submit your resume, click the "APPLY NOW" button below. Having trouble applying for this position? Call ************** for assistance. Other: Job ID: 536970- Job Closing Date - 11/12/2025 - o Visit ********************************************** o Click on Current Openings o Select Department of Education from the Department drop down list o Click on desired position o Click Apply Now - Salary Range - $64,000 - $68,000
    $64k-68k yearly 39d ago
  • Area Operations Specialist

    The USO 4.4company rating

    Albany, NY jobs

    Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do. Don t take our word for it. The external Great Place To Work survey found that: The USO is a Certified Great Place to Work 2023-2024 93% feel good about the ways we contribute to the community. 93% are proud to tell others they work here. 88% feel their work has special meaning: this is not "just a job." 89% feel that when you join the company, you are made to feel welcome. 91% feel people here are treated fairly regardless of their race. 87% feel people here are treated fairly regardless of their gender. The Area Operations Specialist position is responsible for operations and for delivering programs and services at multiple USO centers and/or field program delivery sites within an assigned geographic area; assisting in evaluating current programs, activities and events, and suggesting program improvements or new programs. The position may also coordinate communications with Area media outlets. Principal Duties and Responsibilities (*Essential Duties) Deliver area-wide programs, activities and events and assist in their evaluation. Develop, document and maintain standard operating procedures, program kits, and program reference manuals. Assist in reviewing program and service needs within assigned area and in researching and recommending changes or new programs, activities and events based on results. Implement suggested and/or required changes.* In cooperation with higher level colleagues, develop, improve and maintain working relationships with U.S. Military, local business, and community leadership to support procurement and growth of financial and other in-kind resources necessary for area operations.* Execute special fundraising events within assigned area. Help to develop area-wide public awareness plans that support sustainable growth of sponsorships and other fundraising.* Coordinate with area media outlets including online, print and broadcast, to inform and ensure coverage of programs and events.* Monitor programs budget and assist with budget creation. Prepare, review and complete budget and expense reports. Serve as liaison between internal USO resources, external vendors and donors in order to facilitate prompt problem resolution.* May lead and mentor Area operations support staff and/or volunteers. May be required to operate a USO or personal motor vehicle. Backfill as requested for higher level operations staff and perform other duties as assigned. Job Specifications High school diploma or equivalent required. 2+ years progressively responsible work experience in an administrative, business operations, programs, events or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license. Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions) Must be a strong advocate of the USO s mission. Details This position is a fully remote position. Applicant must reside within 90 minutes of Albany, NY. The salary range for this position is $56,000 - $70,000. Travel of 40% in NY Resume and cover letter are required for full consideration. Background check education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. #the USO Apply today. Join the mission. Join Team USO.
    $56k-70k yearly 60d+ ago
  • Part-time, Call Specialist-Contact Center, Overnight

    Opportunityalliance 3.9company rating

    South Portland, ME jobs

    Call Specialist Part-Time / Overnight 211 Maine - Contact Center Pay rate: $19.00/hour The Opportunity Alliance is looking to hire a part-time Call Specialist to jump in and support the Contact Center/211 Maine in an overnight schedule. 211 Maine is a free, confidential information and referral service. Our Call Specialists receive calls, texts and emails from individuals seeking access to health and human services and guidance to help them connect with essential community services. In this role, our specialists are expected to provide quality customer service, empathetic care, and informed problem-solving skills for individuals in need. This position will also require complete, thorough and accurate documentation as required by the program with timeliness to meet program standards. Comfort with multiple platforms is crucial to the successful completion of training. Schedule: PART-TIME, 24 hours. OVERNIGHT schedule. 211 Maine is a 24-hour program, flexibility is required. Location: Office is based in South Portland, ME. Remote work may be an option to be discussed during an interview. Will be required to attend an on-site orientation and some on-site training may be required. Qualifications: High School Diploma or equivalent required. Associates Degree preferred. Ability to obtain certification as an Information and Referral Specialist (CIRS) within 3 years. Computer proficiency in Microsoft Office required. Strong working knowledge of computers and software programs required. Previous experience (in a call center or providing Information & Referral) preferred High degree of accuracy and attention to detail at all times and an ability to plan and utilize time in an efficient manner required. Ability to take initiative required. Excellent written and verbal communication skills required. Must be able to successfully pass a criminal background, child protective service check & sex offender check. Must not be on the state or federal suspension and disbarment list. Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds. Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility. Benefits: Our benefits include but are not limited to: (offered to full-time and part-time employees) Generous paid time off accrual 9 paid holidays per calendar year and up to 3 floating holidays per calendar year Excellent medical benefits at very reasonable cost Dental and Vision insurance options Agency paid basic life insurance and STD & LTD disability insurances 403(b) retirement with a generous agency match (all employees are eligible) Tuition Reimbursement - offered once per year through an application process The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program. To learn more about our benefits please visit, ******************************************************** Who we are… The Opportunity Alliance is “Helping People Reach for a Brighter Future”. Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service: Mental Health & Wellness Community Building Family & Early Childhood Education Economic Resources ____________________________________________________________ If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply . Please submit a cover letter and resume along with your application. Thank you!
    $19 hourly Auto-Apply 29d ago
  • Administrative Services Officer 3 - Human Resources

    Arizona Department of Administration 4.3company rating

    Phoenix, AZ jobs

    ATTORNEY GENERAL (DEPT OF LAW) ADMINISTRATIVE SERVICES OFFICER 3 - HUMAN RESOURCES Posting Details: Salary: $70,000 - $80,000 Grade: 22 Closing Date: 10/30/2025 Job Summary: The Arizona Attorney General's Office Operations Division/Human Resources Section is seeking an Administrative Services Officer 3 - Human Resources. This position carries out Human Resources lead responsibilities in the following functional areas: • Benefits administration, employee relations, performance management, on-boarding, recruitment/employment, and employment law compliance. • Composes and places announcements and print advertising via internal and external web sites and newspapers; • Qualifies applicants, advises employees, applicants, and supervisors on hiring procedures; • Communicates with internal and external departments to facilitate personnel, position changes, and classification actions; • Updates and maintains AGO employee's electronic files in the Human Resources Information System (AZ360); • Maintains AGO positions, administration and employee personnel files; • Interprets personnel rules, agency policies and procedures, and applicable Federal laws and State statues to provide advice on classifications and personnel actions; • Works closely with the Human Resources Administrator/Supervisor and Section/Division leadership; • Creates and maintains databases and tables for tracking Human Resources related information and statistics; • Design and create standard reports and queries for use by Human Resources. This position may offer the ability to work remotely two days a week based upon the department's business needs and continual meeting of expected performance measures. Job Duties: Human Resources lead responsibilities: Benefits administration, employee relations, performance management, on-boarding, recruitment/employment, and employment law compliance. Composes and places announcements and print advertising via internal and external web sites and newspapers; Qualifies applicants, advises employees, applicants, and supervisors on hiring procedures; Communicates with internal and external departments to facilitate personnel, position changes, and classification actions. Performs Human Resources Information System (AZ360) data entry and personnel file maintenance; Creates and maintains databases and tables for tracking Human Resources-related information. Interprets personnel rules, agency policies and procedures, and applicable Federal laws and State statues to provide advice on employee relations, classifications, personnel actions, benefits, and recruitment. Assists the Human Resources Supervisor with special projects and new employee orientation. Knowledge, Skills & Abilities (KSAs): KNOWLEDGE Knowledge of human resources practices and principles including employment, benefits, employee relations, payroll and compensation; Knowledge of Human Resources Information System (AZ360); Knowledge of applicable personnel-related federal and state laws; Knowledge of statewide Personnel Rules; Knowledge of Attorney General's Office organization, procedures and policies. SKILLS Effective oral and written communication skills; Exceptional skill in building and maintaining positive work relationships within the agency Skill in evaluating and reviewing records; Skill in file organization; Proficient in Microsoft Office: Word, Excel, Outlook (calendaring), PowerPoint and Visio (or comparable software program). ABILITIES Ability to plan, analyze, coordinate activities and establish priorities; Ability to effectively communicate verbally and in writing; Ability to take direction, follow instructions, and produce expected results of assigned tasks in a timely manner; Multi-task and deal with interruptions throughout the day, maintain workflow, and change priorities as needed; Ability to maintain confidentiality and quickly recognize confidential matters, responding appropriately; Ability to demonstrate excellent customer service skills. Selective Preference(s): College degree preferred. Previous public service Human Resources experience. Pre-Employment Requirements: • Travel is required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically. • All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Attorney General's Office offers a comprehensive benefits package to include: Student Loan Assistance Sick leave Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) Vacation with 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS). • Please note, enrollment eligibility will become effective after 27 weeks of employment. Contact Us: If you have any questions, please feel free to contact Human Resources at ************** or email us at ***********************. During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at ************** or via e-mail at ***********************. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: **************, Fax: **************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $70k-80k yearly 60d+ ago
  • Administrative Services Officer 2

    Arizona Department of Administration 4.3company rating

    Phoenix, AZ jobs

    ATTORNEY GENERAL (DEPT OF LAW) ADMINISTRATIVE SERVICES OFFICER 2 Posting Details: Salary: $57,000 - $68,000 Grade: 21 Closing Date: 12/17/2025 Job Summary: The Arizona Attorney General's Office Operations Division / Human Resources Section is seeking an Administrative Services Officer 2. This position carries out general human resources responsibilities with a focus on onboarding, recruitment/employment, maintaining employee records, assigning employee training, administering benefits, and employment law compliance. The position utilizes the HR information system for tasks like processing new hires, managing data, and reporting. This position communicates with internal and external departments to facilitate personnel, position changes, and classification actions; updates and maintains AGO employee's electronic files in the Human Resources Information System (HRIS); Maintains AGO positions, administration and employee personnel files; Interprets personnel rules, agency policies and procedures, and applicable Federal laws and State statues to provide advice on classifications and personnel actions. This position may conduct, or assist with, new employee orientation training. This position may offer the ability to work remotely two days a week, based upon the department's business needs and continual meeting of expected performance measures. Job Duties: Advertises job postings; qualifies applicants, advises employees, applicants, and supervisors on hiring procedures; processes personnel actions; communicates with internal and external departments; facilitates personnel, position changes, and classification actions; processes data using the HRIS system; maintains records. Interprets personnel rules, agency policies and procedures, and applicable Federal laws and State statues to provide advice on employee relations, classifications, personnel actions, benefits, and recruitment. Assists with general human resources projects, training, and new employee orientation. Other duties as assigned as related to the position. Knowledge, Skills & Abilities (KSAs): KNOWLEDGE Knowledge of human resources practices and principles including employment, benefits, employee relations, payroll and compensation; Knowledge of Human Resources Information Systems (Currently AZ360); Knowledge of applicable personnel-related federal and state laws; Knowledge of statewide Personnel Rules; Knowledge of Attorney General's Office organization, procedures and policies. SKILLS Effective oral and written communication skills; Exceptional skill in building and maintaining positive work relationships within the agency Skill in evaluating and reviewing records; Skill in file organization; Proficient in Microsoft Office: Word, Excel, Outlook (calendaring), PowerPoint and Visio (or comparable software program). ABILITIES Ability to plan, analyze, coordinate activities and establish priorities Ability to effectively communicate verbally and in writing; Ability to take direction, follow instructions, and produce expected results of assigned tasks in a timely manner; Multi-task and deal with interruptions throughout the day, maintain workflow, and change priorities as needed. Ability to maintain confidentiality and quickly recognize confidential matters, responding appropriately.; Ability to demonstrate excellent customer service skills. Selective Preference(s): College degree preferred. Previous public service Human Resources experience. Pre-Employment Requirements: • Travel is required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically. • All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Attorney General's Office offers a comprehensive benefits package to include: Student Loan Assistance Sick leave Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) Vacation with 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS). • Please note, enrollment eligibility will become effective after 27 weeks of employment. Contact Us: If you have any questions, please feel free to contact Human Resources at ************** or email us at ***********************. During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at ************** or via e-mail at ***********************. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: **************, Fax: **************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $57k-68k yearly 13d ago
  • Job 2905 Debt SetOff Operations Specialist V

    Arizona Department of Administration 4.3company rating

    Phoenix, AZ jobs

    , you must use the following link. ************************************************************************************************ Other applications will not be considered. JOB TITLE: Debt SetOff Operations Specialist V JOB #: 2905 DIVISION: Court Services HIRING SALARY: $60,621.00 annualized CLOSING DATE: All positions are open until filled. EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply). POSITION SUMMARY: This is an essential position within the Consolidated Collections Unit and is primarily responsible for providing solutions for the enforcement of court-ordered financial obligations. This position will provide court users and other participating entities with crucial training and guidance on the Debt Setoff (DSO) program. The DSO Specialist reviews all payments received for DSO, manually splits payments, pays across multiple courts, and provides training weekly, both in-person and virtually. The position is responsible for developing, revising and maintaining the Debt Setoff (DSO) Program manual and training. The position monitors DSO activity and serves as the program coordinator between the Administrative Office of the Courts (AOC), Arizona Department of Revenue (DOR), Arizona Lottery, Arizona Department of Gaming, DSO participants, and the public. The DSO Operations Specialist also assists the DSO and FARE Financial Specialists with financial reporting analysis of collection programs and special projects as assigned. Additional responsibilities include, overseeing court user accessibility and security of the TIP (Tax Intercept Program) and NPRS (Nationwide Public Records Search) applications; provide ad hoc reports for data clean-up or direct support for resolving court data issues or discrepancies; conduct frequent training for users virtually, in-person or a hybrid model; and provide second-level support for the Fines, Fees and Restitution Enforcement Program (FARE). After an initial period of at least three months in person, this position may offer the ability to work remotely up to two days per week, based upon the department's business needs and continual meeting of expected performance measures. Public Service Loan Forgiveness (PSLF) Program qualified employer. MINIMUM REQUIREMENTS: The successful candidate will have a Bachelor's degree in social science, judicial management, criminal justice, justice studies, business management, or a related field and four years of related experience or the equivalent. Directly relevant experience may substitute for education. This position requires excellent oral and written communication skills, teamwork and problem-solving skills, and experience providing virtual and in-person training to both large and small groups. This position also requires the ability to handle and prioritize multiple tasks and inquiries effectively, understand and interpret legislation, rules, administrative orders, policies and procedures, interpret legislation, rules, administrative orders, policies and procedures, and work effectively with judges, court staff and the public. The preferred candidate will have knowledge of and/or experience with the Debt Setoff Program as well as experience with the Tax Intercept Program (TIP) software. Travel level: up to 25%. SELECTION PROCESS: Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Exempt position. BENEFITS: The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include: Accrued vacation pay and sick leave 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion. RETIREMENT: Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment. The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer
    $60.6k yearly 13d ago
  • Administrative Services Officer 1

    Arizona Department of Administration 4.3company rating

    Washington jobs

    DEPT OF ENVIRONMENTAL QUALITY We are looking for results-oriented, driven individuals with a thirst for problem solving. At Arizona Department of Environmental Quality (ADEQ) our mission is to protect and enhance public health and the environment in Arizona. Through consistent, science-based environmental regulation; and clear, equitable engagement and communication; with integrity, respect and the highest standards of effectiveness and efficiency. Because Arizonans treasure the unique environment of our state and its essential role in sustaining well-being and economic vitality, today and for future generations. We are currently looking for employees who are committed to our Agency, passionate to excel in their career and engaged in our mission. Only this caliber of employee will be successful in driving our Agency towards accomplishing our mission. ADMINISTRATIVE SERVICES OFFICER 1 Business & Finance Job Location: MISSION PARTNERS DIVISION 1110 W. Washington Street, Phoenix, AZ 85007 Posting Details: Salary: $50K-$53K Grade: 19 Closing Date: Open until filled Job Summary: We have an immediate opening for a Billing and Collections Specialist (ASO 1) in our Business & Finance Unit, Mission Partners Division. This position works under the direction of the Accounts Receivable Manager. The ASO 1 will perform billing and data entries into key systems and external files. The Billing and Collections Specialist is responsible for collections outreach and responding to inquiries. This position also completes assigned collection calls and monitors collections progress including researching disputes. This position is responsible for skip tracing, and updating customer contact information. The Billing and Collections Specialist assists with mailings and check deposits. The ASO 1 will assist in preparation of reports, charts, reconciliation and other accounting related duties as needed. THIS IS AN IN-OFFICE POSITION BASED OUT OF THE PHOENIX OFFICE. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: • Keeps accurate billing records and assist with billing questions or reconciliations as needed. • Updates any related logs or provides feedback to programs related to billing completion. • Logs and researches returned mail and invalid E-mail addresses. • Skip trace to find correct customer contact info and enter that info into the appropriate system. • Follows-up to on disputes/inquiries to ensure resolution. • Participate in collection call drives, outreach, and responses to customers. • Works closely with Attorney General team on delinquent accounts. • Updates customer call notes in the system. • Assists in demand letter mailings and other clerical functions related to collections / billing as needed. • Assist with daily deposits and payment logs. Knowledge, Skills & Abilities (KSAs): KNOWLEDGE OF: • Microsoft Office and Google suite. Preferred knowledge of intermediate to advanced Excel formulas • General accepted accounting principles (GAAP). • Knowledge of or the ability to learn department policies and procedures. • Knowledge or the ability to learn of the principles, concepts, practices, methods and techniques of government accounting according to the State of AZ Accounting Manual (S.A.A.M.). • Accounts receivable processes and collections. • Collections methods and techniques. • Researching and compiling information. • State statutes, rules and regulations as they pertain to the Department and section. • State government and department organizational structure. • Confidentiality. SKILLS: • Strong communication skills. • Customer service and the ability to effectively interact with a wide range of internal and external customers. • Critical thinking skills. • Proficiency in Microsoft Excel, including the ability to create and utilize VLOOKUPs, Pivot Tables, and simple financial formulas. • Data entry skills. • Teamwork and collaboration skills. • Adaptability skills. • Strong work ethic. • Attention to detail. • Gathering of facts and information. • Effective time management. • Statistical and abstract analysis. • Read and clearly write/update standard work procedures. ABILITY TO: • Work individually and collaboratively. • Analyze, interpret, and communicate data orally and in writing. • Enter data accurately into various systems as needed and to apply critical thinking to resolve errors / problems. • Knowledge of or ability to learn, and apply with rigor, ADEQ AMS Lean concepts, principles and tools used to create and deliver the most value from the customer's perspective while consuming the fewest resources, and engaging people in continuous problem solving. • Work under pressure meeting deadlines. • Exhibit personal initiative. • Prioritize effectively. • Adapt to changing assignments and priorities. • Respond to inquiries with tact, diplomacy, and appropriate timely information. • Work as a team player within several divisions. • Organize, prioritize and perform multiple tasks on a daily basis. • Establish and maintain effective and positive working relationships with agency staff and the public. • Complete assigned tasks accurately. • Work independently with minimal supervision. • Report work status, issues, and inquiries timely. • Be analytical. • Professional. • Problem solve. • Display sound judgment. Selective Preference(s): • Preferred Bachelor's degree or equivalent industry experience • 2-5 years of administrative, accounting or accounts receivable experience (preferred) or in a related field. Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: · 10 paid holidays per year · Accrual of sick and annual leave beginning at 12 and 13 days per year respectively for full-time employees · Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). · A top-ranked retirement program with lifetime pension benefits · A robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability · An incentivized commuter club and public transportation subsidy program · We promote the importance of work/life balance by offering workplace flexibility · We offer a variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: ASRS Lifetime Benefits Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting *************. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $50k-53k yearly 31d ago
  • Fleet Truck Service Specialist

    BP 4.5company rating

    Westlake, OH jobs

    Job SummaryThe Truck Service Specialist is a key operational leader responsible for ensuring consistent execution of company standards across multiple locations within an assigned area. This role holds full accountability for supporting operational excellence, compliance, and customer satisfaction while driving initiatives that enhance profitability and brand reputation. Truck Service Specialist partners closely with Leadership to ensure staffing, training, and performance objectives are met, while fostering a culture of accountability, safety, and continuous improvement. Key ResponsibilitiesLeadership & Talent DevelopmentPartner with Group Managers to ensure locations have accurate staffing targets and assist with recruiting efforts as needed. Support the development of team members by ensuring timely and accurate completion of training programs. Coach and mentor employees to improve performance and prepare for future leadership roles. Promote a culture of accountability, recognition, and professional growth across all assigned locations. Operational ExcellenceMonitor KPI's for assigned sites/region, identifying performance opportunities. Partner with operations to identify root causes for the opportunities and to develop action plans for remediation. Lead Return to Green meetings to ensure action plans are completed and expected metric improvements are realized. Apply Lean, Six Sigma, and other methodologies to independently identify process gaps and systemic issues and identify sustainable long term scalable solutions, partner with continuous improvement team where needed, and engage operations for successful implementation across sites. Support project implementation release and stabilization phases, ensuring solutions are embedded and continuously improved. Participate in and/or Facilitate root cause analysis and corrective action planning for quality and compliance issues. Support Value Stream Maps and Kaizen Events through all stages (A3 charter ideations/creation, pre-work identification and completion, regular follow-up, and sustainment). Ensure consistent execution of company programs, policies, and procedures across all locations. Conduct regular site visits to monitor compliance with operational standards, safety protocols, and service quality. Maintain awareness of competitive practices, market conditions, and opportunities for automation that could impact business performance. Financial & Business PerformanceSupport Truck Service Directors and Group Managers in achieving or exceeding regional budget goals. Monitor inventory levels, pricing compliance, and expense control measures to optimize profitability. Ensure accurate and timely completion of required reports and financial documentation. Customer & Brand ExperienceChampion a customer-first attitude by ensuring superior service and a clean, safe environment at all locations. Actively solicit and incorporate customer and employee feedback to improve operations. Apply data analysis to analyze customer feedback and operational data to identify trends and solution improvement opportunities that enhance experience and performance. Resolve brought up customer concerns promptly and professionally. Compliance & SafetyEnsure adherence to all federal, state, and local regulations impacting site operations. Promote a culture of safety for employees and customers; enforce compliance with all safety protocols. Safeguard company assets, equipment, and inventory through strict adherence to loss prevention and audit policies. Key Performance Indicators (KPIs) Compliance with company programs and operational standards. Achievement of regional financial targets and expense control goals. Completion of all required training programs within established timelines. Customer satisfaction scores and resolution of called out issues. Safety compliance and reduction of incident rates. What We'd Like to SeeHigh School Diploma or GED required; Associate's or Bachelor's degree in a related field preferred, or equivalent hands-on experience in commercial vehicle repair, service management, or a related industry. 7+ years of progressive leadership experience in truck service, fleet maintenance, or a related industry. Proven success managing multi-site operations and leading large teams. Strong discernment, including experience managing budgets, P&L, and operational KPIs. Knowledge of Root Cause Analysis tools and Problem Solving techniques. Excellent communication, coaching, and conflict resolution skills to lead diverse teams effectively. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and operational understanding of POS software. Travel requirement is approximately 50-75%. Valid driver's license With Us, You'll EnjoyCompetitive salary and annual bonus opportunity Medical, dental, vision, and life insurance 401(k) with company match Paid vacation and holidays Tuition reimbursement Company-paid training and advancement opportunities Relocation assistance (relocation not required) Not all benefit plans are available to all team members. For a full list, visit: ************ ta-petro. com/careers/working-at-ta-travel-centers Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can return every traveler to the road better than they came only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Typical Physical DemandsThis role requires frequent verbal communication and strategic engagement with field leaders, and cross-functional partners. While primarily focused on planning, and oversight, this role occasionally visits service locations and inspect operations, which may involve standing, walking, or navigating shop environments. Lifting or moving objects up to 50 lbs may be required on rare occasions. Visual acuity is essential for reviewing operational data, facilities, and service documentation. All tasks are performed with or without reasonable accommodation. Work EnvironmentThis role operates in a dynamic field-based environment, including regular travel to indoor and outdoor service locations across all seasons. This role may involve occasional exposure to diesel fumes, mechanical noise, moving parts, and vibration during site visits. Workspaces may include contact with grease, oil, and other substances typical of a commercial vehicle repair facility. Proper safety protocols and protective equipment are provided and expected to be used during site inspections. DisclaimerThis may not list all duties for this position. The incumbent in this position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason. Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits ( **************************** com/landing. html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $43k-69k yearly est. 9d ago
  • Veteran Services Officer

    Van Buren County 3.8company rating

    Paw Paw, MI jobs

    Department: Veteran Services Job Status: Full-Time Rate of Pay: $22.71 - 31.04 based on experience JOB SUMMARY: Counsels, advises, and assists veterans and their dependents in obtaining benefits provided for them by County, State, and Federal Law. Acts as an advocate and case manager for veterans in need of such services. Assists the director of the office as needed to advocate, educate and grow the programs for Veterans in Van Buren County. This position reports to the Veterans' Services Director. ABILITIES, KNOWLEDGE, AND SKILLS: Must possess impeccable Customer Service Experience Must possess a thorough knowledge of state and federal laws and regulations governing the provision of veterans' services. Exceptional planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing and writing reports and presentations. Strong planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing reports and presentations. Ability to deliver excellent oral and written communication skills in a manner appropriate to the audience. Exceptional interpersonal and problem-solving skills. Proficient with Adobe, MS Word, PowerPoint, Excel, and Outlook. Ability to complete work online, in the field or in a remote environment. Skill in managing a budget. Work independently and with and team. Excellent customer service skills. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Conducts interviews of Veterans and/or their dependents and widows and advises them of their rights under County, State and Federal law. Provides referrals to other agencies to help meet the needs of the clients that cannot be met by the available benefits. Monitors progress of such referrals to ensure services are coordinated and received. Provides assistance and/or files claims for Veterans' benefits. Specifically, VA Health Care, Compensation Claims, Appeals, Aid and Attendance Claims, Care Giver Claims, Dependency and Indemnity Compensation Claims, Burial Services and Pensions. Monitors all claims filed to assure compliance with all State and Federal law. Provides assistance to Veterans and dependents in the preparation and follow-up of applications for State and Federal benefits. Research medical conditions and obtain necessary medical records from physicians to support claims. Obtain necessary financial information and corroborating information as needed. Contact and assist survivors of a deceased veteran in obtaining death information. Apply for benefits such as burial in a national cemetery, burial allowances, government grave marker, government life insurance proceeds and survivor benefits. Advise and assist veterans on all phases of government life insurance. Assist a veteran, or the eligible survivor of a veteran, in obtaining Veterans' Administration home loan benefits. Ensure timelines are met to expedite benefit claims. Assist veterans/dependents in appealing denied claims. Establishes and maintains confidential client files. Develops and maintains professional relationships with local agencies serving Veterans including: Veterans Administration, Senior and Disabled Services, Adult and Family Services, Michigan Department of Veterans Affairs and others service organizations. Maintains current Veterans publications such as Federal, State and County information and instructions and resource material on V.A. Medical Centers, outpatient clinics and their programs. Coordinates with Van Buren County Transit Veterans' transportation program to provide services as needed. Composes correspondence and reports regarding inquiries on other Veterans related matters. Assists with grant submissions and reporting requirements. Orders supplies and services for the Veterans' Services Office. Executes an outreach program to provide services to Veterans and their dependents particularly in senior living/adult care facilities in Van Buren County. Assist in Management of Emotional Support Animal Program. Assist in the management and execution of the Van Buren County Horticulture Program. Assist in the Execution of the Veterans Standdown in the Fall. QUALIFICATIONS / EXPERIENCE: Associates Degree and one to three years of experience in a related field; or an equivalent combination of education and experience in veterans' services, human relations, social service fields or business. Must have a valid driver's license. Service in the Armed Forces of the United States, with a discharge under honorable conditions is preferred. Veterans' Services Officers must complete the National Association of County Veterans' Service Officer training and Department of Veterans' Services certification process within one (1) year of their initial hire date and continuing Education Units (CEU's) every year thereafter. OTHER REQUIREMENTS: Must be willing to travel as needed. Employment is dependent on background check, criminal history, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES: Direct Reports: None Delegation of Work: Not applicable Supervision Given: Not applicable Reports To: This position reports to the Veterans' Services Director WORK LOCATION AND PHYSICAL DEMANDS: The primary work location is in an office environment. Work may also be done in the community or remotely. Position is physically comfortable; individual has discretion about sitting (80%), walking (10%), and standing, etc. Occasional lifting, pushing, climbing, and pulling may be required of around twenty-five pounds. Occasional evening and/or weekend work may be required. Send Applications To: Van Buren County Administration Building 219 E. Paw Paw Street, Suite 302 Paw Paw, MI 49079 Applications are available from Human Resources Division Phone: ************** Website: ****************************************** Or apply online through our Career Portal! Van Buren County Government is An Equal Opportunity Employer
    $22.7-31 hourly Auto-Apply 15d ago
  • Veteran Services Officer

    Van Buren County 3.8company rating

    Paw Paw, MI jobs

    Job Description Department: Veteran Services Job Status: Full-Time Rate of Pay: $22.71 - 31.04 based on experience JOB SUMMARY: Counsels, advises, and assists veterans and their dependents in obtaining benefits provided for them by County, State, and Federal Law. Acts as an advocate and case manager for veterans in need of such services. Assists the director of the office as needed to advocate, educate and grow the programs for Veterans in Van Buren County. This position reports to the Veterans' Services Director. ABILITIES, KNOWLEDGE, AND SKILLS: Must possess impeccable Customer Service Experience Must possess a thorough knowledge of state and federal laws and regulations governing the provision of veterans' services. Exceptional planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing and writing reports and presentations. Strong planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing reports and presentations. Ability to deliver excellent oral and written communication skills in a manner appropriate to the audience. Exceptional interpersonal and problem-solving skills. Proficient with Adobe, MS Word, PowerPoint, Excel, and Outlook. Ability to complete work online, in the field or in a remote environment. Skill in managing a budget. Work independently and with and team. Excellent customer service skills. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Conducts interviews of Veterans and/or their dependents and widows and advises them of their rights under County, State and Federal law. Provides referrals to other agencies to help meet the needs of the clients that cannot be met by the available benefits. Monitors progress of such referrals to ensure services are coordinated and received. Provides assistance and/or files claims for Veterans' benefits. Specifically, VA Health Care, Compensation Claims, Appeals, Aid and Attendance Claims, Care Giver Claims, Dependency and Indemnity Compensation Claims, Burial Services and Pensions. Monitors all claims filed to assure compliance with all State and Federal law. Provides assistance to Veterans and dependents in the preparation and follow-up of applications for State and Federal benefits. Research medical conditions and obtain necessary medical records from physicians to support claims. Obtain necessary financial information and corroborating information as needed. Contact and assist survivors of a deceased veteran in obtaining death information. Apply for benefits such as burial in a national cemetery, burial allowances, government grave marker, government life insurance proceeds and survivor benefits. Advise and assist veterans on all phases of government life insurance. Assist a veteran, or the eligible survivor of a veteran, in obtaining Veterans' Administration home loan benefits. Ensure timelines are met to expedite benefit claims. Assist veterans/dependents in appealing denied claims. Establishes and maintains confidential client files. Develops and maintains professional relationships with local agencies serving Veterans including: Veterans Administration, Senior and Disabled Services, Adult and Family Services, Michigan Department of Veterans Affairs and others service organizations. Maintains current Veterans publications such as Federal, State and County information and instructions and resource material on V.A. Medical Centers, outpatient clinics and their programs. Coordinates with Van Buren County Transit Veterans' transportation program to provide services as needed. Composes correspondence and reports regarding inquiries on other Veterans related matters. Assists with grant submissions and reporting requirements. Orders supplies and services for the Veterans' Services Office. Executes an outreach program to provide services to Veterans and their dependents particularly in senior living/adult care facilities in Van Buren County. Assist in Management of Emotional Support Animal Program. Assist in the management and execution of the Van Buren County Horticulture Program. Assist in the Execution of the Veterans Standdown in the Fall. QUALIFICATIONS / EXPERIENCE: Associates Degree and one to three years of experience in a related field; or an equivalent combination of education and experience in veterans' services, human relations, social service fields or business. Must have a valid driver's license. Service in the Armed Forces of the United States, with a discharge under honorable conditions is preferred. Veterans' Services Officers must complete the National Association of County Veterans' Service Officer training and Department of Veterans' Services certification process within one (1) year of their initial hire date and continuing Education Units (CEU's) every year thereafter. OTHER REQUIREMENTS: Must be willing to travel as needed. Employment is dependent on background check, criminal history, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES: Direct Reports: None Delegation of Work: Not applicable Supervision Given: Not applicable Reports To: This position reports to the Veterans' Services Director WORK LOCATION AND PHYSICAL DEMANDS: The primary work location is in an office environment. Work may also be done in the community or remotely. Position is physically comfortable; individual has discretion about sitting (80%), walking (10%), and standing, etc. Occasional lifting, pushing, climbing, and pulling may be required of around twenty-five pounds. Occasional evening and/or weekend work may be required. Send Applications To: Van Buren County Administration Building 219 E. Paw Paw Street, Suite 302 Paw Paw, MI 49079 Applications are available from Human Resources Division Phone: ************** Website: ****************************************** Or apply online through our Career Portal! Van Buren County Government is An Equal Opportunity Employer Powered by JazzHR mAwJubZLr0
    $22.7-31 hourly 15d ago
  • Dispatch/Operations Specialist

    Franklin County, Oh 3.9company rating

    Columbus, OH jobs

    Purpose Coordinates dispatching functions for Metro Parks and supports specialized functions within the Operations Department. Performs and coordinates the dispatching function of Metro Parks, including developing assigned dispatching schedules to maximize dedicated dispatch operations. Provides guidance, training, feedback, instruction, and functional supervision of Park Rangers when they are assigned to dispatching functions. Maintains and reviews dispatching logs to ensure accuracy and completion. Responds to requests for dispatch log information from parks and outside agencies. Follows-up on inquiries requiring additional information. Trains new Park Rangers on dispatching functions, including expectations, systems, methods, and requirements. May instruct during in-service training relative to the dispatching/communications program. Evaluates and ensures that dispatch equipment is operational and coordinates any needed repairs to equipment. Works with vendors. Drafts and recommends changes in policies and procedures relative to the dispatch function and communication endeavors. Ensure appropriate records, including dispatch logs and training records, are maintenance consistent with established programs and guidelines. Serves as lead dispatcher for assigned special events, critical incidents, and other situations when Incident Command Management (ICM) is activated. Serves as a coordinator with the unhoused population. Connects unhoused population to appropriate resources. Trains staff regarding best practices and procedures. Assist in coordinating Mobile Data Terminals (MDTs), radios, and LEADS programs, including purchasing, maintaining, and arranging for repairs, and updating equipment and software. Ensures staff are properly trained in the use of MDTs and in compliance with established policies. Ensures necessary certifications are up to date with outside agencies. Assists in the management and coordination of the security camera program; serves as a resource on the use of cameras in investigations; troubleshoots and reports issues with security cameras throughout Metro Parks. Prepares criminal analysis and other statistical reports; analyzes data and logs looking for patterns or trends in criminal activity within Metro Parks. Serves as a liaison with other agencies, including Franklin County Sherriff's office and Columbus Police, relative to communication activities. Oversees evidence lockers and lost & found programs throughout Metro Parks. Serves as a liaison with outside organizations as needed. Engages with visitors, addresses complaints, and activating responses from outside agencies as situations warrant. May be assigned to work special events and major public programs. May assist Human Resources and Ranger staff in conducting background investigations. Performs all other duties as assigned or required. Qualifications Must be at least 21 years of age. Education/Experience: Associate's degree or above in Natural Resources Management, Natural Resources Law Enforcement, Parks and Recreation, or equivalent combination of related education and experience. Experience with dispatching required. Experience working with the public required. Experience working in a park setting desired. Language Skills: Ability to communicate effectively and courteously through speech and in writing with coworkers, supervisors, local law enforcement agencies, and the general public on a daily basis. Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills. Attendance: Being present at work is an essential function of the position. Mathematical Skills: Ability to calculate fractions, decimals, and percentages. Reasoning Ability: Ability to quickly recognize and assess conditions/situations and take appropriate actions; define problems, collect data and draw valid conclusions; ability to make sound decisions quickly, and logically approach a situation. Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Possession of valid First Aid/CPR/AED certification and completion of OC chemical spray class within twelve (12) months of employment. Physical Demands: While performing the duties of this job, the employee is regularly required to walk, stand, talk and hear, operate two-way radio, sit, work with hands, drive park vehicles. The employee is frequently required to use hands to complete reports, use personal computers, etc. Work Environment: While performing the regular duties of this job, the employee may work both inside in an office environment and outside in a variety of weather conditions. The noise level in either work environment is usually moderate. Attention to Detail: Ability to complete routine forms, reports, and memos accurately and efficiently. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: Scioto Audubon Park Manager. Given: Functional supervision of all levels of Park Rangers involved in dispatching functions. FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
    $42k-53k yearly est. 60d+ ago
  • Client Engagement Specialist

    Cleveland Rape Crisis Center 3.5company rating

    Cleveland, OH jobs

    Job Title: Client Engagement Specialist Location/Schedule: Drop In Center, Cleveland, OH (Hybrid work), M-F 10:00am - 6:00pm Employment Type: Full-time, Non-Exempt About Cleveland Rape Crisis Center Cleveland Rape Crisis Center (CRCC) supports survivors of rape and sexual abuse, promotes healing and prevention and advocates for social change. CRCC was founded in 1974 in response to Cleveland's long-standing need for services to assist survivors of sexual assault. CRCC offers services in Cuyahoga, Ashtabula, Geauga and Lake counties such as legal advocacy, case management, and therapy services. We also do education and outreach work, to educate the community on sexual violence and human trafficking prevention. The Client Engagement Specialist (CES) is responsible for providing ongoing trauma-informed support and client engagement services to the guests of the Human Trafficking Drop-In Center. The CES position provides a broad range of services as the guests visit and engage in programming. Key Responsibilities Assure that all guests and visitors to the Human Trafficking Drop-In Center are greeted warmly Assist guests in a trauma-informed manner, provide information, crisis support, crisis intervention, and de-escalation Conduct engagement sessions including all necessary paperwork Create and maintain new and returning guest's client records Assist guests with daily living skills, including laundry, budgeting, locating safe and affordable housing, referrals to community linkages, applying for federal food assistance or medical assistance, and workforce development Assist Case Management with administrative duties to ensure quality of care Assist with developing curricula and facilitates training for guests Follow opening/closing procedures at the Drop-In Center Assist with ensuring that the drop-in center is presentable for guests. Perform housekeeping tasks (e.g. launder towels, clean restrooms/shower rooms, empty trash, vacuum/clean floors, and general housekeeping) Interface with building-related providers as needed (e.g. plowing, landlord) Build connections with community partners and make presentations about CRCC's services Maintain the confidentiality of clients at all times Maintain client files, outreach, and activities in agency's database Outreach and Tabling Education, Experience, Licenses, & Certifications High school diploma/GED 2 years of experience in a related field providing direct services to the community in a human services capacity (e.g. donations for homeless, shelters, churches, community counseling/drop-in centers) May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position Salary & Benefits Salary Range: $42,000 - $44,000 annually Comprehensive benefits package including but not limited to health, dental, and vision insurance, 403b retirement and match, 10 paid holidays, generous PTO, and professional development opportunities - for employees who meet benefit eligibility requirements This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC.
    $42k-44k yearly 3d ago
  • Hospitality Operations Specialist

    Hidden Valley Orchards 4.4company rating

    Lebanon, OH jobs

    Job Description We are a working destination farm where agriculture meets hospitality. Guests visit to enjoy our orchards, seasonal food and beverages, retail shops, and family activities. While farming and the outdoors are at our core, exceptional hospitality and seamless operations are what set us apart. Position Overview We are seeking seasonal team leaders who love the outdoors and thrive in fast-paced, guest-focused environments. This role is ideal for experienced food service, retail, or operations professionals ready to take ownership of an area of the farm during our high season. As a Farm Operations & Hospitality Lead, you will direct daily activity in your assigned section-from kitchen production and point-of-sale service to farm facility operations-while mentoring seasonal staff and ensuring every guest enjoys a safe, clean, and memorable visit. Key Responsibilities Food & Beverage Prepare and serve meals following established recipes and quality standards Oversee cooking duties such as frying, grilling, baking, and sautéing Enforce food-safety and sanitation practices Maintain and clean kitchen equipment * Retail & Guest Experience Manage point-of-sale stations and counter service Support merchandise sales and guest interactions with a focus on friendly, efficient service Lead and train seasonal staff to deliver remarkable customer experiences * Farm Operations Coordinate daily facility set-up, cleanliness, and trash removal Operate light farm equipment (training provided if needed) Respond quickly to on-site needs to keep operations running smoothly Qualifications Proven experience in food service, hospitality, retail, or facility operations Comfort working outdoors in a seasonal, hands-on environment Strong leadership and mentoring skills for managing junior/seasonal staff Commitment to kindness, safety, and cleanliness as core principles Ability to multitask and adapt in a lively guest setting Why Join Us Competitive pay and the chance to take real ownership of your work A dynamic role that blends culinary, retail, and farm operations The opportunity to create unforgettable memories for thousands of guests and help grow a unique agritourism destination Benefits Job Types: Part-time, Temporary Pay: $20.00 - $30.00 per hour Expected hours: 20 - 30 per week Work Location: In person
    $20-30 hourly 18d ago
  • Hospitality Operations Specialist

    Hidden Valley Orchards 4.4company rating

    Lebanon, OH jobs

    We are a working destination farm where agriculture meets hospitality. Guests visit to enjoy our orchards, seasonal food and beverages, retail shops, and family activities. While farming and the outdoors are at our core, exceptional hospitality and seamless operations are what set us apart. Position Overview We are seeking seasonal team leaders who love the outdoors and thrive in fast-paced, guest-focused environments. This role is ideal for experienced food service, retail, or operations professionals ready to take ownership of an area of the farm during our high season. As a Farm Operations & Hospitality Lead, you will direct daily activity in your assigned section-from kitchen production and point-of-sale service to farm facility operations-while mentoring seasonal staff and ensuring every guest enjoys a safe, clean, and memorable visit. Key Responsibilities Food & Beverage Prepare and serve meals following established recipes and quality standards Oversee cooking duties such as frying, grilling, baking, and sautéing Enforce food-safety and sanitation practices Maintain and clean kitchen equipment * Retail & Guest Experience Manage point-of-sale stations and counter service Support merchandise sales and guest interactions with a focus on friendly, efficient service Lead and train seasonal staff to deliver remarkable customer experiences * Farm Operations Coordinate daily facility set-up, cleanliness, and trash removal Operate light farm equipment (training provided if needed) Respond quickly to on-site needs to keep operations running smoothly Qualifications Proven experience in food service, hospitality, retail, or facility operations Comfort working outdoors in a seasonal, hands-on environment Strong leadership and mentoring skills for managing junior/seasonal staff Commitment to kindness, safety, and cleanliness as core principles Ability to multitask and adapt in a lively guest setting Why Join Us Competitive pay and the chance to take real ownership of your work A dynamic role that blends culinary, retail, and farm operations The opportunity to create unforgettable memories for thousands of guests and help grow a unique agritourism destination Benefits Job Types: Part-time, Temporary Pay: $20.00 - $30.00 per hour Expected hours: 20 - 30 per week Work Location: In person
    $20-30 hourly Auto-Apply 60d+ ago
  • Veterans Service Officer (4585-70)

    Hamilton County, Ohio 2.9company rating

    Cincinnati, OH jobs

    Appointing Authority: Veterans Service Commission Civil Service Status: Classified Classification Title: Veterans Service Officer Employment Status: Full-Time Reports to: Claims Manager FSLA Status: Exempt GENERAL DESCRIPTION: Under the direction of the Executive Director and supervision of the Claims Manager, the Veterans Service Officer advises and assists active military personnel, veterans, spouses, surviving spouses, children, parents, and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal, state and county laws. QUALIFICATIONS: Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years' experience working with the public; or equivalent combination of education and/or professional experience. LINCENSURE OR CERTIFICATION REQUIREMENTS: Possess a valid driver's license; Remain insurable under the county's vehicle insurance policy; Maintain necessary certification as a Veterans Service Officer; and Complete and pass a BCI/FBI background check. EQUIPMENT OPERATED: Motor vehicles, personal computer, fax machine, copier, calculator, micro-fiche, paper shredder, printers, and/or other modern office equipment. ESSENTIAL FUNCTIONS OF THE POSITION: Advises and assists persons in the Armed Forces of the United States, veterans' spouses, surviving spouses, children, parents, and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state, including but not limited to service-connected compensation, non-service disability pension, survivors' pension, documents and award requests, discharge upgrades, health benefits, and educational benefits; Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident, service history, employment verification and documentation, custody document); makes recommendation on financial assistance applications in a timely manner; Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local, county, state, and federal agencies to advocate for clients; Refers clients to the HCVSC Emergency Financial Assistance program; Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents. OTHER DUTIES AND RESPONSIBILITIES: May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process; Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies; Attends continuing education classes; maintains awareness of all laws, policies, and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel; Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and Performs other job-related duties as required. MINIMUM ACCEPTABLE CHARACTERISTICS: Knowledge of budgeting, accounting, government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and Ability to interpret a variety of instructions in written, oral, picture, or schedule form; calculate fractions, decimals, and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results, draw conclusions, and take recommended action; develop and maintain effective work relationships, including individuals, departments, and/or agencies; travel to and gain access to work site. DEADLINE TO APPLY: Until position is filled. Submit CV and Resume to *********************************** ----------------------------------------------------------------------------------------------------------------------------------------- The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. Appointing Authority: Veterans Service Commission Civil Service Status: Classified Classification Title: Veterans Service Officer Employment Status: Full-Time Reports to: Claims Manager FSLA Status: Exempt GENERAL DESCRIPTION: Under the direction of the Executive Director and supervision of the Claims Manager, the Veterans Service Officer advises and assists active military personnel, veterans, spouses, surviving spouses, children, parents, and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal, state and county laws. QUALIFICATIONS: Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years' experience working with the public; or equivalent combination of education and/or professional experience. LINCENSURE OR CERTIFICATION REQUIREMENTS: Possess a valid driver's license; Remain insurable under the county's vehicle insurance policy; Maintain necessary certification as a Veterans Service Officer; and Complete and pass a BCI/FBI background check. EQUIPMENT OPERATED: Motor vehicles, personal computer, fax machine, copier, calculator, micro-fiche, paper shredder, printers, and/or other modern office equipment. ESSENTIAL FUNCTIONS OF THE POSITION: Advises and assists persons in the Armed Forces of the United States, veterans' spouses, surviving spouses, children, parents, and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state, including but not limited to service-connected compensation, non-service disability pension, survivors' pension, documents and award requests, discharge upgrades, health benefits, and educational benefits; Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident, service history, employment verification and documentation, custody document); makes recommendation on financial assistance applications in a timely manner; Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local, county, state, and federal agencies to advocate for clients; Refers clients to the HCVSC Emergency Financial Assistance program; Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents. OTHER DUTIES AND RESPONSIBILITIES: May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process; Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies; Attends continuing education classes; maintains awareness of all laws, policies, and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel; Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and Performs other job-related duties as required. MINIMUM ACCEPTABLE CHARACTERISTICS: Knowledge of budgeting, accounting, government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and Ability to interpret a variety of instructions in written, oral, picture, or schedule form; calculate fractions, decimals, and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results, draw conclusions, and take recommended action; develop and maintain effective work relationships, including individuals, departments, and/or agencies; travel to and gain access to work site. DEADLINE TO APPLY: Until position is filled. Submit CV and Resume to *********************************** ----------------------------------------------------------------------------------------------------------------------------------------- The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law.
    $35k-44k yearly est. 60d+ ago

Learn more about Florida Department of Transportation jobs

Most common jobs at Florida Department of Transportation

View all jobs