At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.
This is a remote, work from home position. You must reside in the state of Alabama to be eligible.
Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application.
Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customerservice, and the opportunity to grow your career - then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customerservice.
Pay starts at $16/hr plus commission!
Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What's in it for You:
* Great pay and robust monthly bonus eligibility
* Convenient schedules- no graveyard shifts!
* Medical, Dental, Vision benefits
* Various Employee Discount Programs
* At home opportunities
Requirements
* Experience in Sales/CustomerService
* Ability to connect over the phone
* Comfortable using Microsoft Windows applications
* High school diploma or GED
* Pass background and drug screening
* Able to work some weekends
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.
This is a remote, work from home position. You must reside in the state of Alabama to be eligible.
Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application.
Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customerservice, and the opportunity to grow your career - then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customerservice.
Pay starts at $16/hr plus commission!
Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What's in it for You:
* Great pay and robust monthly bonus eligibility
* Convenient schedules- no graveyard shifts!
* Medical, Dental, Vision benefits
* Various Employee Discount Programs
* At home opportunities
Requirements
* Experience in Sales/CustomerService
* Ability to connect over the phone
* Comfortable using Microsoft Windows applications
* High school diploma or GED
* Pass background and drug screening
* Able to work some weekends
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.
This is a remote, work from home position. You must reside in the state of Alabama to be eligible.
Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to your interview may result in automatic rejection of your application.
Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customerservice, and the opportunity to grow your career - then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customerservice.
Pay starts at $16/hr plus commission!
Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What's in it for You:
* Great pay and robust monthly bonus eligibility
* Convenient schedules- no graveyard shifts!
* Medical, Dental, Vision benefits
* Various Employee Discount Programs
* At home opportunities
Requirements
* Experience in Sales/CustomerService
* Ability to connect over the phone
* Comfortable using Microsoft Windows applications
* High school diploma or GED
* Pass background and drug screening
* Able to work some weekends
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.
Is your enthusiasm and passion for helping people contagious? Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customerservice, and the opportunity to grow your career - then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customerservice.
Pay starts at $16/hr plus commission!
Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What's in it for You:
* Great pay and robust monthly bonus eligibility
* Convenient schedules- no graveyard shifts!
* Medical, Dental, Vision benefits
* Various Employee Discount Programs
* At home opportunities
Requirements
* Experience in Sales/CustomerService
* Ability to connect over the phone
* Comfortable using Microsoft Windows applications
* High school diploma or GED
* Pass background and drug screening
* Able to work some weekends
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
$16 hourly Auto-Apply 5d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Columbus, OH jobs
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Vision insurance
CUSTOMER RELATION SPECIALIST
Retail Furniture Bedding Appliances
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$25k-36k yearly est. 19d ago
Client Experience Specialist (100%Remote - Chicago Area Preferred)
Win Home Inspection 4.0
Chicago, IL jobs
Job Description for Client Experience Specialist (100% Remote - Chicago Area Preferred):
👉 Do you thrive on creating positive experiences and solving problems for others?
We're hiring a Client Experience Coordinator to support our franchise owners by building strong relationships, coordinating with internal teams, and helping deliver solutions that make an impact.
About the Role
We're looking for a Client Experience Specialist who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed 🌟. In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations.
Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence.
This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.
What You'll Do:
Serve as a trusted point of contact for franchise owners, building strong relationships
Champion and coordinate requests with internal marketing, training, and operations teams
Provide responsive, empathetic support and follow-through on client needs
Contribute to projects such as training programs, marketing reviews, and process improvements
Deepen your knowledge of our systems and processes to provide more direct guidance over time
What We're Looking For:
Friendly and empathetic with strong people and communication skills
Natural leader with a drive to grow professionally and personally
Quick learner, organized, and persistent in getting things done
3+ years of Experience collaborating with cross-functional teams (marketing, training, or operations)
Why WIN
100% remote role (Chicago-area candidates preferred)
Collaborative, inclusive culture built on respect and growth
Health, dental, vision insurance + PTO + 401(k) match
Career development and advancement opportunities
A team that values working hard, having fun, and celebrating success together
$61k-109k yearly est. Auto-Apply 60d+ ago
Insurance Customer Service Rep
Family First Financial 3.9
Saint Petersburg, FL jobs
Job Description
Family First Financial is a family-owned insurance agency founded in 2006 with a simple mission: to treat every client like part of the family. We take pride in educating our clients and helping them make confident, informed decisions about their coverage. Our team is built on trust, collaboration, and integrity, creating a supportive workplace where employees thrive both personally and professionally.
We are seeking an Insurance CustomerServiceRepresentative who is friendly, reliable, and driven to make a positive impact on our clients and team. In this role, you will provide top-quality service by assisting clients with policy changes, answering coverage questions, and supporting our sales and retention efforts. Youll be part of a collaborative, client-focused environment that values honesty, education, and long-term relationships.
Base pay: $20-$30 per hour (based on experience)
Paid time off (PTO)
Flexible schedule
Career growth opportunities in sales or management
Monday-Friday schedule with evenings and weekends off
Potential for hybrid remote work after training and proven production
If you value teamwork, growth, and meaningful customer relationships, apply today!
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Weekends Off
Responsibilities
Assess client needs and recommend appropriate coverage options
Quote, rewrite, and cross-sell policies to existing customers
Process policy changes, renewals, and updates accurately
Maintain thorough knowledge of carriers, pricing, and coverage details
Build and maintain positive, lasting relationships with clients
Organize and prioritize daily tasks to meet service goals
Support a team-driven culture focused on customer education and satisfaction
Requirements
Active 4-40, 2-20, or 20-44 insurance license (required)
Prior experience in insurance or customerservice
Excellent communication and interpersonal skills
Positive, patient, and professional demeanor
Strong organizational and multitasking abilities
Sales-oriented mindset with genuine care for client needs
$20-30 hourly 3d ago
Remote customer service representative
Meriton 3.5
Texas City, TX jobs
We are hiring a customerservicerepresentative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
CustomerServiceRepresentative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customerservice process.
Managing a team of junior customerservicerepresentatives.
Ensure customer satisfaction and provide professional customer support.
CustomerServiceRepresentative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
$26k-33k yearly est. 60d+ ago
CRC Benefits - Customer Service representative - Employee Benefits (Hybrid)
CRC Group 4.4
Englewood, CO jobs
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Ensure a high level of customer satisfaction and exceed the expectation of our customers by providing quality information and superior customerservice for a defined scope of issues and post enrollment inquires.
Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home.
At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Provides quality information and accurate solutions for a defined scope of customer issues via telephone and email correspondence.
• Maintains 100% of available phone time and/or electronic service goals every day, in accordance with current standards and as directed by management.
• Determines when customer issues need to be escalated and uses appropriate channels to timely resolution.
• Provides quality customerservice for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquires.
• Provides information to brokers or agents on ID, password and address change requests.
• Keeps up to date on all Company's policies and promotional offerings.
• Actively participates in regular team meetings, providing input to contribute to the team's overall success in achieving customer satisfaction.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or GED equivalent
• 2+ years of related experience in CustomerService environment in the healthcare/insurance field.
• Working knowledge of customer database tools such as HCM solutions.
• Working knowledge of medical conditions/terminology and insurance products.
• Prior experience dealing with multiple customerservice issues.
CERTIFICATIONS, LICENSES, REGISTRATIONS
• None
FUNCTIONAL SKILLS
• Possess a good understanding of HIPAA laws and guidelines.
• Knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient with various web browsers.
• Communicate effectively with all levels of internal and external personnel, both verbally and in writing.
• Ability to read, analyze and interpret Explanation of Benefits (EOB).
• Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts.
• Maintain complete confidentiality of information.
• Determine when problems should be escalated.
• Work in and contribute to a positive team environment.
• Complete tasks on time while managing multiple tasks simultaneously.
The annual base salary for this position is $48,000.00 - $51,000.00.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
$48k-51k yearly Auto-Apply 15d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Marion, OH jobs
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$25k-36k yearly est. 11d ago
CRC Benefits - Customer Service Representative - Benefits Services (Hybrid)
CRC Group 4.4
Dallas, TX jobs
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Ensure a high level of customer satisfaction and exceed the expectation of our customers by providing quality information and superior customerservice for a defined scope of issues and post enrollment inquires.
Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home.
At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Provides quality information and accurate solutions for a defined scope of customer issues via telephone and email correspondence.
• Maintains 100% of available phone time and/or electronic service goals every day, in accordance with current standards and as directed by management.
• Determines when customer issues need to be escalated and uses appropriate channels to timely resolution.
• Provides quality customerservice for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquires.
• Provides information to brokers or agents on ID, password and address change requests.
• Keeps up to date on all Company's policies and promotional offerings.
• Actively participates in regular team meetings, providing input to contribute to the team's overall success in achieving customer satisfaction.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or GED equivalent
• 2+ years of related experience in CustomerService environment in the healthcare/insurance field.
• Working knowledge of customer database tools such as HCM solutions.
• Working knowledge of medical conditions/terminology and insurance products.
• Prior experience dealing with multiple customerservice issues.
CERTIFICATIONS, LICENSES, REGISTRATIONS
• None
FUNCTIONAL SKILLS
• Possess a good understanding of HIPAA laws and guidelines.
• Knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient with various web browsers.
• Communicate effectively with all levels of internal and external personnel, both verbally and in writing.
• Ability to read, analyze and interpret Explanation of Benefits (EOB).
• Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts.
• Maintain complete confidentiality of information.
• Determine when problems should be escalated.
• Work in and contribute to a positive team environment.
• Complete tasks on time while managing multiple tasks simultaneously.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
$27k-33k yearly est. Auto-Apply 4d ago
Customer Service Representative
Royal Star Realty 3.8
Fort Lauderdale, FL jobs
Job Description
Royal Star Realty Inc. is seeking a reliable and customer-focused Remote CustomerServiceRepresentative to support our clients and internal team. This role is ideal for individuals who enjoy helping customers, managing communications, and working independently from home.
Responsibilities
Answer customer inquiries via phone, email, and online platforms
Provide information about services, listings, and appointments
Schedule appointments and route requests to the appropriate team members
Maintain accurate records of customer interactions
Resolve customer concerns professionally and escalate when needed
Perform basic administrative tasks and data entry
Qualifications
High school diploma or equivalent
Previous customerservice or call-center experience preferred
Strong communication and interpersonal skills
Comfortable using computers, email, and office software
Ability to work independently in a remote environment
Reliable internet connection and quiet workspace
Preferred
Experience in real estate or administrative support
Strong organizational and problem-solving skills
Job Details
Job Type: Full-Time or Part-Time
Work Location: Remote (Work from Home)
Schedule: Flexible shifts available
Why Join Us
100% remote position
Supportive team and training provided
Opportunity for long-term growth
$24k-31k yearly est. 6d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Portsmouth, OH jobs
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#BSSALES
$25k-35k yearly est. 16d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Cincinnati, OH jobs
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
$25k-35k yearly est. 16d ago
Cold Call Representative
JAGS Mechanical 4.0
Cincinnati, OH jobs
Ready to turn conversations into opportunities? JAGS Mechanical in Cincinnati, OH is hiring a full-time Cold Call Representative to join our customerservice team. If you love connecting with people and thrive on making things happen, this is your chance to shine. Apply today and start building a rewarding customerservice career!
PAY: $20-$23 per hour
BENEFITS:
401(k) with employer match
Health, vision, and dental insurance (premiums are 80% employer-paid)
Short- and long-term disability (100% employer-paid)
Paid vacation
Holidays
Sales budget for customer lunches and gifts
QUALIFICATIONS
Proficient with computers
Comfortable speaking with strangers on the phone
Customerservice or sales experience is preferred.
We're looking for someone energetic, personable, and ready to take initiative. If this sounds like you, apply today to be our Cold Call Representative!
A DAY IN THE LIFE OF A COLD CALL REPRESENTATIVE
This is a full-time position, Monday through Friday, 8 AM to 5 PM.
In this role, you'll cold call restaurants, retirement facilities, and other businesses, pitching promotions and scheduling walkthroughs for our sales team. You'll also check in with existing customers to ensure they're happy with our service. Every call you make helps us grow and keeps our clients satisfied.
ABOUT US
At JAGS, we see ourselves as more than just a business; we're a community of innovators excited to merge modern ideas with time-honored practices. Our goal is to set new industry benchmarks by designing comfortable, efficient spaces. We emphasize teamwork, provide opportunities for personal and professional growth, and foster a culture that honors accomplishments while supporting each individual's path.
ARE YOU READY TO JOIN US?
Take the next step toward a role that rewards your drive and ambition! Apply now and join a team that values your talent! Our initial application process is quick, easy, and mobile-friendly. Start your journey with JAGS Mechanical today!
Must have the ability to pass a background check and drug screening test.
$20-23 hourly 40d ago
Cold Call Representative
JAGS Mechanical 4.0
Cincinnati, OH jobs
Job Description
Ready to turn conversations into opportunities? JAGS Mechanical in Cincinnati, OH is hiring a full-time Cold Call Representative to join our customerservice team. If you love connecting with people and thrive on making things happen, this is your chance to shine. Apply today and start building a rewarding customerservice career!
PAY: $20-$23 per hour
BENEFITS:
401(k) with employer match
Health, vision, and dental insurance (premiums are 80% employer-paid)
Short- and long-term disability (100% employer-paid)
Paid vacation
Holidays
Sales budget for customer lunches and gifts
QUALIFICATIONS
Proficient with computers
Comfortable speaking with strangers on the phone
Customerservice or sales experience is preferred.
We're looking for someone energetic, personable, and ready to take initiative. If this sounds like you, apply today to be our Cold Call Representative!
A DAY IN THE LIFE OF A COLD CALL REPRESENTATIVE
This is a full-time position, Monday through Friday, 8 AM to 5 PM.
In this role, you'll cold call restaurants, retirement facilities, and other businesses, pitching promotions and scheduling walkthroughs for our sales team. You'll also check in with existing customers to ensure they're happy with our service. Every call you make helps us grow and keeps our clients satisfied.
ABOUT US
At JAGS, we see ourselves as more than just a business; we're a community of innovators excited to merge modern ideas with time-honored practices. Our goal is to set new industry benchmarks by designing comfortable, efficient spaces. We emphasize teamwork, provide opportunities for personal and professional growth, and foster a culture that honors accomplishments while supporting each individual's path.
ARE YOU READY TO JOIN US?
Take the next step toward a role that rewards your drive and ambition! Apply now and join a team that values your talent! Our initial application process is quick, easy, and mobile-friendly. Start your journey with JAGS Mechanical today!
Must have the ability to pass a background check and drug screening test.
Job Posted by ApplicantPro
$20-23 hourly 10d ago
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
Big Sandy Superstore 4.0
Franklin Furnace, OH jobs
CALL CENTER CUSTOMERSERVICEREPRESENTATIVE
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our
Call Center CustomerServiceRepresentatives
are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
Evenings and Weekends required.
The Call Center CustomerServiceRepresentatives mission is to answer incoming phone calls and assist customers with product and/or service information. By acting as a liaison between customers and service technicians, the CustomerService Rep will schedule, confirm and follow-up on service appointments, maintain accurate contact records and provide progress updates to ensure the efficient workflow on behalf of the service department.
Required Abilities include:
Greet customers in a friendly and professional manner
Obtain all information from the customer needed to look up the invoice (name, phone, date of purchase, etc.)
Open customers work order in an efficient and timely manner
Verify units warranty and email warranty company for verification if necessary
Transfer call to appropriate department (scheduling, triage, etc.)
Notate work order with necessary details (technician initials, warranty information, etc.)
Ensure work orders are placed in proper status and job type within Dispatchtrack.
Evenings and Weekends required.
Qualities:
Excellent verbal and written communication skills require.
Customer-oriented mindset with a strong focus on providing a positive experience.
A self-starter with strong multitasking skills
The ability to work independently or within a team environment
Minimum Qualifications:
High School Graduate or GED
Strong computer skills with efficiency in Microsoft Office suite
Strong interpersonal skills
Company reserves the right to add or delete from job description as needed
$27k-34k yearly est. 4d ago
Event CSR/Bartender
3CDC 4.4
Cincinnati, OH jobs
The Cincinnati Center City Development Corporation (3CDC) is a 501(c)(3), tax-exempt, private, non-profit corporation. The organization's mission and strategic focus is to strengthen the core assets of downtown by revitalizing and connecting the Central Business District and Over-the-Rhine (OTR). 3CDC works in close collaboration with the Cincinnati corporate community and City of Cincinnati to carry out its mission. With an annual operating budget of $20 million, the organization has a team of approximately 170 full-time staff and 180 part-time staff engaged in real estate development, real estate management, civic space management and programming and business district management.
Real Estate Development - To date, 3CDC has played a direct role in nearly $1.7 billion in development projects in downtown Cincinnati and the adjacent neighborhood of Over-the-Rhine. In completing over 100 development projects, 3CDC has reimagined key civic spaces, added market-rate and affordable housing to the urban core and created density through mixed-use residential and office projects that support local small businesses.
Real Estate Management - 3CDC leases and manages over 660,000 square feet of commercial space and over 5,100 parking spaces with annual operating revenues exceeding $32 million.
Civic Space Management and Programming - 3CDC manages and programs six civic spaces - Fountain Square, Washington Park, Ziegler Park, Memorial Hall, Court Street Plaza and Imagination Alley. 3CDC hosts nearly 1,600 free family-friendly events each year at these spaces.
Business District Management - The organization manages two special improvement districts - the Downtown Cincinnati Improvement District and Over-the-Rhine South Special Improvement District - providing clean and safe services, homeless outreach, beatification efforts and marketing support to both districts.
Job Summary:
The CustomerServiceRepresentative (CSR-Event) assists the Operations teams and other seasonal staff in facilitating event beverage sales at 3CDC managed civic spaces. CSRs are integral to our success at supplying a quality experience to each and every visitor to our public spaces. Primary responsibilities include bartending and bar support. The CSR is also responsible for adhering to company policies to maximize sales and minimize error, allowing the public spaces to meet their revenue goals. This is an hourly seasonal position.
The CSR-Event is responsible for working with the 3CDC staff to (1) provide top level customerservice to all visitors within our civic spaces and entertainment districts. (2) achieve a mission of “class A” physical maintenance of our civic spaces and entertainment districts, and (3) ensure safety for the residents and patrons of our civic spaces and entertainment districts.
Tasks:
Ensuring each patron at our events has an enjoyable and safe visit by tending to all needs as directed by supervisors and coordinators.
Assisting with event setup, beverage sales setup, beverage sales tear down, and event teardown.
Deliver quality customerservice experiences by appropriately addressing patron needs to increase guest satisfaction and drive sales.
Drive traffic to our revenue generators by engaging patrons through communication, information, and hospitality.
Operate POS register system for beverage sales, ticket sales, and/or merchandise.
Prepare and serve beverages (you must be at least 21 years old to serve alcohol).
Follow all loss prevention and cash handling policies and procedures, including completing transactions, making change, counting tills, securing cash and currency, and completing daily paperwork.
Maintain the safety and cleanliness of employee bathrooms, offices, supply rooms, common areas, and beverage storage areas to support the efficiency of the civic spaces.
Other duties as assigned.
This job description is not intended to be all inclusive. The employee will also perform other reasonably related business duties as assigned by their immediate supervisor and other management as required.
Qualifications:
Excellent customerservice skills.
Ability to work extended and flexible hours including nights, weekends and holidays.
$27k-35k yearly est. 60d+ ago
Customer Service Representative - Bilingual
Inhabit 3.6
Mason, OH jobs
Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.
About ePremium Insurance
As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.
The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.
Job Description
The CustomerServiceRepresentative will answer inquiries; resolve problems; and fulfill customer requests. This position reports directly to the CustomerService Supervisor.
Functions and Responsibilities
Call Handling: Handle incoming telephone calls and correspond with the customer via email, electronic document submission or chat. Ensure a positive client/customer relationship is built by referencing customer name frequently during calls. Representatives are responsible for bringing up account details for the customer via computer screen to reference specific account details. The representative will update customer records with details of the inquiry and the response.
Call Resolution: Make every attempt to handle customers inquiries on the first call (this could include but not limited to new policy set up, resolving customer complaints, making changes on policies, cancelling policies, or taking payments). If an issue cannot be resolved on the initial call, the representative is responsible for following up with the customer or transferring the call to a supervisor based on the circumstances. The goal should be to base calls on quality versus time.
Outbound Calls: CustomerServiceRepresentatives are responsible for making outbound calls during quiet periods. The primary goal of the outbound call is to reconcile Pending Cancellations by requesting the customer to bring their policy current or reinstate a canceled policy.
* Build rapport with customers by greeting them in a courteous, friendly, and professional manner
* Listen attentively to customer needs and concerns; demonstrate empathy
* Answer customer inquiries by clarifying desired information; researching, locating, and providing information
* Prepare complete and accurate work and update customer files.
* Verify all information on file is correct
* Learn and utilize the underwriters systems to be able to execute customer requests
* Contact the underwriter for the customer if additional help is needed on the policy
* Notate call summary in policy notes of correct customer
* Remind the customer of upcoming payments/renewals scheduled
* Provide documents via email or paper request to insured or leasing office per insured request
* Take initial claims information and submit electronically to start the claims process
* Be punctual for all scheduled shifts
* Complete daily list of outbound pending cancellation calls and notate accounts accordingly
* Remain open to feedback and help with continual improvement opportunities via team standups.