Customer Service Representative jobs at Florida's Best Realty

Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $19.50 Required: Bilingual (English/Spanish) This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs. DUTIES AND RESPONSIBILITIES: * Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes: * Entering each call received into tracking system. * Resolving issues, independently and effectively. * Identifying when an escalation to management will result in best overall customer satisfaction for the motorist. * Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program. * Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. * Generate consumable/heavy wear orders when requested by inspection stations. * Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). * Other duties as needed to ensure the smooth operation of the program as assigned by management. EDUCATION AND WORK EXPERIENCE: * High School Diploma or equivalent. * Bilingual fluency in Spanish and English. * Two to four (2-4) years working in a Customer Service or Call Center environment. * Experience in successful conflict resolution preferred. * MUST pass an Emission Inspector Certification training class and any additional certification as determined by management. PREFERRED KNOWLEDGE AND SKILLS: * Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations. * Strong verbal, written, organizational skills. * Strong teamwork orientation. * Ability to work in a fast paced environment. * Competency with Microsoft Office programs, including basic data entry skills * Must be able to work at least 2 Saturdays per month.

Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $18.50 This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs. DUTIES AND RESPONSIBILITIES: * Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes: * Entering each call received into tracking system. * Resolving issues, independently and effectively. * Identifying when an escalation to management will result in best overall customer satisfaction for the motorist. * Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program. * Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. * Generate consumable/heavy wear orders when requested by inspection stations. * Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS). * Other duties as needed to ensure the smooth operation of the program as assigned by management. EDUCATION AND WORK EXPERIENCE: * High School Diploma or equivalent. * Bilingual fluency in Spanish and English a plus. * Two to four (2-4) years working in a Customer Service or Call Center environment. * Experience in successful conflict resolution preferred. * MUST pass an Emission Inspector Certification training class and any additional certification as determined by management. PREFERRED KNOWLEDGE AND SKILLS: * Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations. * Strong verbal, written, organizational skills. * Strong teamwork orientation. * Ability to work in a fast paced environment. * Competency with Microsoft Office programs, including basic data entry skills. * Must be able to work at least 2 Saturdays per month.

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES

Job Description for Client Experience Specialist (100% Remote - Chicago Area Preferred): 👉 Do you thrive on creating positive experiences and solving problems for others? We're hiring a Client Experience Coordinator to support our franchise owners by building strong relationships, coordinating with internal teams, and helping deliver solutions that make an impact. About the Role We're looking for a Client Experience Specialist who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed 🌟. In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations. Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence. This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset. What You'll Do: Serve as a trusted point of contact for franchise owners, building strong relationships Champion and coordinate requests with internal marketing, training, and operations teams Provide responsive, empathetic support and follow-through on client needs Contribute to projects such as training programs, marketing reviews, and process improvements Deepen your knowledge of our systems and processes to provide more direct guidance over time What We're Looking For: Friendly and empathetic with strong people and communication skills Natural leader with a drive to grow professionally and personally Quick learner, organized, and persistent in getting things done 3+ years of Experience collaborating with cross-functional teams (marketing, training, or operations) Why WIN 100% remote role (Chicago-area candidates preferred) Collaborative, inclusive culture built on respect and growth Health, dental, vision insurance + PTO + 401(k) match Career development and advancement opportunities A team that values working hard, having fun, and celebrating success together

Job Description Family First Financial is a family-owned insurance agency founded in 2006 with a simple mission: to treat every client like part of the family. We take pride in educating our clients and helping them make confident, informed decisions about their coverage. Our team is built on trust, collaboration, and integrity, creating a supportive workplace where employees thrive both personally and professionally. We are seeking an Insurance Customer Service Representative who is friendly, reliable, and driven to make a positive impact on our clients and team. In this role, you will provide top-quality service by assisting clients with policy changes, answering coverage questions, and supporting our sales and retention efforts. Youll be part of a collaborative, client-focused environment that values honesty, education, and long-term relationships. Base pay: $20-$30 per hour (based on experience) Paid time off (PTO) Flexible schedule Career growth opportunities in sales or management Monday-Friday schedule with evenings and weekends off Potential for hybrid remote work after training and proven production If you value teamwork, growth, and meaningful customer relationships, apply today! Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Evenings Off Weekends Off Responsibilities Assess client needs and recommend appropriate coverage options Quote, rewrite, and cross-sell policies to existing customers Process policy changes, renewals, and updates accurately Maintain thorough knowledge of carriers, pricing, and coverage details Build and maintain positive, lasting relationships with clients Organize and prioritize daily tasks to meet service goals Support a team-driven culture focused on customer education and satisfaction Requirements Active 4-40, 2-20, or 20-44 insurance license (required) Prior experience in insurance or customer service Excellent communication and interpersonal skills Positive, patient, and professional demeanor Strong organizational and multitasking abilities Sales-oriented mindset with genuine care for client needs

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

Job Details Windsor Mill, MD Fully Remote Full Time High School $15.00 - $19.00 HourlyDescription About Us: At RELI Group, our work is grounded in purpose. We partner with government agencies to solve complex challenges, improve public health, strengthen national security, and make government services more effective and efficient. Our team of over 500 professionals brings deep expertise and a shared commitment to delivering meaningful outcomes. Behind every solution is a group of experts who care deeply about impact-whether we're supporting data-driven decisions, modernizing systems or safeguarding critical programs. Responsibilities: Contribute positively to a work environment that is flexible, adaptable, and team-based Provide, receive, and seek feedback in a positive manner to encourage team building Participate in the development and attainment of team and operational goals Perform special projects and assignments as needed Acquire, demonstrate, and apply effective leadership skills Thoroughly understand Customer regulations and expectations Complete daily expectations of specified work Maintain quality expectations as outlined by management Monitor and report workloads on a daily/weekly/monthly basis Prioritize workloads to ensure timeliness/quality standards are met Respond to incoming inquiries, telephone and/or written, from providers Research and resolve inquiries in a professional, timely, and accurate manner Document all inquiry activities in the appropriate reporting system Provide responses to inquiries in writing Knowledgeable in all major NPI operating systems Identify processing deficiencies and initiate corrective actions Suggest ways to improve work processes Continuous learning Actively participate in ongoing training Participate in weekly meetings Be prompt, present, and actively participate in required meetings and training Complete assessments in a timely manner and to meet/exceed standards as outlined by management Seek learning opportunities Qualifications Understanding of basic customer regulations Ability to work both independently as well as in a team environment Ability to assess workload, meet deadlines, and adjust as needed High school diploma or GED Minimum six (6) months customer service experience preferred Excellent communication skills: verbal and written Comprehensive reading and interpretive skills Maintain professional telephone etiquette in a variety of call situations Basic PC skills Keyboard skills (typing, 10-key, alpha/numeric) EEO Employer: RELI Group is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. HUBZone: We encourage all candidates who live in a HUBZone to apply. You can check to see if your address is located in a HUBZone by accessing the SBA HUBZone Map. The hourly range for this position is $15.00 to $19.00. Actual compensation will depend on a range of factors, including but not limited to the individual's skills, experience, qualifications, certifications, location, other business and organizational needs, and applicable employment laws. The estimate displayed represents the typical salary range for this position and is just one component of the total compensation package for employees. RELI Group provides a variety of additional benefits to its employees. For additional details on the benefits that RELI Group offers click here

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Ensure a high level of customer satisfaction and exceed the expectation of our customers by providing quality information and superior customer service for a defined scope of issues and post enrollment inquires. Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home. At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Provides quality information and accurate solutions for a defined scope of customer issues via telephone and email correspondence. • Maintains 100% of available phone time and/or electronic service goals every day, in accordance with current standards and as directed by management. • Determines when customer issues need to be escalated and uses appropriate channels to timely resolution. • Provides quality customer service for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquires. • Provides information to brokers or agents on ID, password and address change requests. • Keeps up to date on all Company's policies and promotional offerings. • Actively participates in regular team meetings, providing input to contribute to the team's overall success in achieving customer satisfaction. EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or GED equivalent • 2+ years of related experience in Customer Service environment in the healthcare/insurance field. • Working knowledge of customer database tools such as HCM solutions. • Working knowledge of medical conditions/terminology and insurance products. • Prior experience dealing with multiple customer service issues. CERTIFICATIONS, LICENSES, REGISTRATIONS • None FUNCTIONAL SKILLS • Possess a good understanding of HIPAA laws and guidelines. • Knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient with various web browsers. • Communicate effectively with all levels of internal and external personnel, both verbally and in writing. • Ability to read, analyze and interpret Explanation of Benefits (EOB). • Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts. • Maintain complete confidentiality of information. • Determine when problems should be escalated. • Work in and contribute to a positive team environment. • Complete tasks on time while managing multiple tasks simultaneously. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales

RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 56 facilities, of which 37 are manufacturing facilities in ten countries and our market capitalization is approximately $7.0 billion. JOB TITLE/LOCATION: Customer Service Representative - Mentor, OH DESCRIPTION: We are currently looking for a Customer Service Representative. The CSR will provide positive service, while responding to quote requests and other proposals with customers in a timely accurate manner to optimize new orders. This position will work closely with the Engineering and Sales teams to obtain cost estimates for new products. ESSENTIAL FUNCTIONS OF THE JOB: Establish and maintain rapport with customers and offer world-class friendly service. Maintain the philosophy of always giving the customer more than they ask for. Receive (via phone and fax) customer orders and inquiries for price and delivery quotations for stock catalog and special items. Prepares formal quotes and faxes to customer as required. Support sales staff by preparing quotes to customer requests on an immediate basis for quick turn around. Respond to leads generated by advertising and websites and recommends the most appropriate channel, i.e. direct quote or forward to the most appropriate stocking distributor. Sell and educate customer on Climax products and product attributes as well as alternatives. Use tacit knowledge to guide customers towards stock items whenever possible. Prepare all CSIR paperwork as appropriate, make copies and decimate. Receive and respond to expedite / delivery requests from customers and communicates to operations to communicate customers urgency. Act as a customer advocate within the Company to communicate customer needs. Respond to customer requests for literature, prints, and technical information. Participate in new product development initiatives. Assist Marketing efforts by providing leads and input, working with staff, and, in particular, with proactive calling efforts. Attendance at work is an essential function of the job EDUCATION: Minimum High School Diploma or GED EXPERIENCE: Minimum 3 years of Customer Service experience preferably in manufacturing SKILLS / CERTIFICATIONS: Understanding and expertise relating to Power Transmission and Fastener Distributors Professional selling and customer service skills (both inside & outside sales experience) Product knowledge of Shaft Collars and Rigid Couplings and KLA's, coatings, finishes, materials, applications, KLDs, etc. Excellent verbal and written communication skills (especially telephone skills) Experience with CRM and ERP, specifically Salesforce.com Microsoft Office and Access Excellent problem solving skills RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.

CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our Call Center Customer Service Representatives are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. Evenings and Weekends required. The Call Center Customer Service Representatives mission is to answer incoming phone calls and assist customers with product and/or service information. By acting as a liaison between customers and service technicians, the Customer Service Rep will schedule, confirm and follow-up on service appointments, maintain accurate contact records and provide progress updates to ensure the efficient workflow on behalf of the service department. Required Abilities include: Greet customers in a friendly and professional manner Obtain all information from the customer needed to look up the invoice (name, phone, date of purchase, etc.) Open customers work order in an efficient and timely manner Verify units warranty and email warranty company for verification if necessary Transfer call to appropriate department (scheduling, triage, etc.) Notate work order with necessary details (technician initials, warranty information, etc.) Ensure work orders are placed in proper status and job type within Dispatchtrack. Evenings and Weekends required. Qualities: Excellent verbal and written communication skills require. Customer-oriented mindset with a strong focus on providing a positive experience. A self-starter with strong multitasking skills The ability to work independently or within a team environment Minimum Qualifications: High School Graduate or GED Strong computer skills with efficiency in Microsoft Office suite Strong interpersonal skills Company reserves the right to add or delete from job description as needed

Job Details Cincinatti, OH $14.00 Description Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. Role Summary Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. Responsibilities Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room openings and availability. Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. Accurately handle all cash and charge transactions. Make cash drops in the safe. Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. Take work orders from residents and process correctly in the system. Receive and distribute mail to residents. Maintain a clean and inviting office Other duties as assigned Qualifications HS Diploma or equivalent 6 months customer service experience Legally able to work within State and Federal guidelines Physical Requirements / Working Conditions Continuous standing and walking throughout the duration of each shift. Bending, lifting, and carrying up to 25 pounds. Constant face-to-face interactions with customers. Ability to multi-task and remain positive in busy working conditions. Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. Comply with the brand and Company uniform and hygiene policies. Fun, fast-paced, upbeat environment

Part-time Description Job Title: Customer Service Representative Department: Operations Reports To: General Manager Part - Time Shift/Schedule: 1st Shift, Part-Time, FLEX Salary: $18.00/Hourly Purpose of PositionAccurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations. Values and Business Practices: Customer First - We deliver on what we promise to our customers with a positive attitude. We treat everybody with respect and dignity. We operate with high business ethics. We are a good corporate citizen. We value our professional relationships. We strive to have a “Continuous Improvement Culture”. We are committed to the safety of our employees and our equipment/facilities. Company ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points. Attitude Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others. Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change. Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc… Promote teamwork and assist in all areas and processes in the operation as needed / required. Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of “Only Handle It Once - OHIO”, by completing work correctly the first time. Follows directions: Follows all written and verbal instructions provided by management, project leader, etc… Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position. Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise. Position Competency: Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers. Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills. Proficient and accurate data entry skills. Must be able to sit for extended periods. Must be able to twist, squat and reach above shoulder level Position Expectations Productivity: Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame. Enter and complete all inbound and outbound orders and extra billing by end of work shift. Review open receipts and orders daily and communicate any issues to your manager. Assign trailers to designated dock doors to ensure efficient warehouse flow. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Safety: Follow established Dock Safety Policy. Follow safety and security policies and SOPs. Follow established Visitor Policy. Follow Inbound Trailer Security and Outbound Trailer Security SOP. Quality: Ensure that all system entries are accurately entered. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers. Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart. Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.) Initiative Knowledge of multiple accounts and/or job functions within given operation. Customer Service: Interface directly with the customer and maintain a professional and courteous relationship with all customers. Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response. Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors). These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution. Salary Description $18.00/Hourly

Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. About ePremium Insurance As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management. The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company. Job Description The Customer Service Representative will answer inquiries; resolve problems; and fulfill customer requests. This position reports directly to the Customer Service Supervisor. Functions and Responsibilities Call Handling: Handle incoming telephone calls and correspond with the customer via email, electronic document submission or chat. Ensure a positive client/customer relationship is built by referencing customer name frequently during calls. Representatives are responsible for bringing up account details for the customer via computer screen to reference specific account details. The representative will update customer records with details of the inquiry and the response. Call Resolution: Make every attempt to handle customers inquiries on the first call (this could include but not limited to new policy set up, resolving customer complaints, making changes on policies, cancelling policies, or taking payments). If an issue cannot be resolved on the initial call, the representative is responsible for following up with the customer or transferring the call to a supervisor based on the circumstances. The goal should be to base calls on quality versus time. Outbound Calls: Customer Service Representatives are responsible for making outbound calls during quiet periods. The primary goal of the outbound call is to reconcile Pending Cancellations by requesting the customer to bring their policy current or reinstate a canceled policy. * Build rapport with customers by greeting them in a courteous, friendly, and professional manner * Listen attentively to customer needs and concerns; demonstrate empathy * Answer customer inquiries by clarifying desired information; researching, locating, and providing information * Prepare complete and accurate work and update customer files. * Verify all information on file is correct * Learn and utilize the underwriters systems to be able to execute customer requests * Contact the underwriter for the customer if additional help is needed on the policy * Notate call summary in policy notes of correct customer * Remind the customer of upcoming payments/renewals scheduled * Provide documents via email or paper request to insured or leasing office per insured request * Take initial claims information and submit electronically to start the claims process * Be punctual for all scheduled shifts * Complete daily list of outbound pending cancellation calls and notate accounts accordingly * Remain open to feedback and help with continual improvement opportunities via team standups. Qualifications Minimum Qualifications * Minimum of 1 year in a customer service or office work environment * Bilingual (English and Spanish) required * Ability to multi-task and work in a fast-paced environment * Strong attention to detail and organization skills * Strong customer service skills and professionalism * Ability to adapt to changing software and support parameters frequently * Ability to work individually and as a member of a team * Strong written and verbal communication skills * Strong data entry, computer and clerical skills Education Requirements * High School Diploma or equivalent required Type * Full-time; Hourly Location * Mason, OH * We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday. Benefits * Competitive Pay * Health Insurance: Medical, Dental, Vision and Prescription Plans * Health Savings Accounts * Flexible Spending Account * Dependent Flexible Spending Account * Critical Illness * Accident * Retirement Savings Plan (401K) with discretionary company match * Short and Long Term Disability * Company Paid $25,000.00 life insurance * Supplemental Life and AD&D Insurance * Employee Assistance Program * Paid Holidays * Paid Vacation * Paid Volunteer Time * Inhabit Employee Discount Programs Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants. #Inhabithires

100% Remote or Local At Point, we're on a mission to make homeownership more valuable and accessible for our customers. Collectively, we understand that homeownership is often a very long, highly unique, and individualistic journey. By unlocking the potential held within home equity, we help our homeowners gain financial flexibility, build debt resiliency, and accelerate their highly personal, and often, life-changing goals. With over $175M in backing from world-class investors like Andreessen Horowitz, Greylock, and Prudential, we're scaling quickly, and you will have a front-row seat to building something category-defining. Meaningful Impact: When the money homeowners need seems inaccessible or out of reach, you'll help them find the gap and a path forward to meeting their ambitions. High-performance Culture: We value grit, ambition, discipline, and a relentless drive to improve and get good so that we can best serve our customers. Trust & Credibility: 4.7 Trustpilot rating, A+ from the BBB. Remote-First Team: Thrive from anywhere in the U.S., while staying deeply connected through virtual collaboration and gatherings. What You'll Do Maximize lead-to-funding conversion: In understanding our prospects' need to leverage homeownership and our timely solutions, the overarching goal for reps is to maximize conversion from marketing qualified lead to funding while always delivering an excellent homeowner experience. Own a large, warm pipeline: Balance speed with intentionality as you manage a large pipeline of leads. Leverage Salesforce to segment and prioritize work based on deal readiness, engagement, and qualification criteria. This role's success hinders on rapidly moving homeowners to next steps in the process while protecting pipeline discipline and high quality documentation. Convert with consultative selling: Run high‑volume call blocks, uncover homeowners' goals with empathy, and tailor financing options. Clearly set expectations and confidently drive towards funding decisions. Drive your own growth: Play an active participant to role-plays, call reviews, and coaching. Plan out your day, track performance, test new tactics, and iterate for performance based on results. Collaborate across teams: Work with Operations, Underwriting, and Customer Success to ensure a smooth, compliant homeowner journey. Share feedback from the front line to refine sales effectiveness and process improvements. Why Top Performers Choose Point Earning potential: Your ambition drives your income. Earnings scale directly with activity, consistency, and the overall efficiency of pipeline execution. Equity + ownership: You share in our mission and our future. Purposeful work: This isn't transactional selling. You're personally helping 100s of homeowners each year to improve their lives and financial outcomes. Real recognition: We publicly celebrate performance and provide meaningful advancement opportunities. World-class support: Weekly coaching, clear metrics, and strong leadership help you win. Who You Are Top-tier performer: You don't just hit your quota, but it's your professional goal to exceed it consistently. Mission-aligned: You believe in our product's impact and truly want to guide qualified homeowners to make well-informed, opportune, and future-oriented decisions. Curious and coachable: You absorb feedback, experiment, and continuously improve. Highly organized: You thrive when creating structure to manage large pipelines and maintain thoughtful, timely follow-up with prospects across multiple stages of the funnel. Empathetic communicator: You ask thoughtful questions, really listen, and translate complex financial concepts into clear, compelling conversations. Adaptable & resilient: Processes, underwriting policies, and scripts evolve quickly. You are someone who embraces timely change, learns from failure, and finds resiliency through a consistent practice of reflection and accountability for your own self-improvement. Qualifications At least 1 year of phone sales experience in financial services or a related field, including closing experience on the product sold. Experience managing a customer pipeline and driving deals to close. Ability to register as a Mortgage Loan Originator (MLO) in the NMLS shortly after hire; multi-state licensing may be required. Bachelor's degree in Finance, Business, or a related field is preferred but not required. Comfortable using G Suite tools (Gmail, Calendar, etc.); CRM experience (like Salesforce) is a plus. Familiarity with U.S. real estate or mortgage processing is helpful but not required. Strong computer skills, attention to detail, and a proactive, problem-solving mindset. Excellent communication skills, adaptable to change, and a collaborative team player. Must be able to travel for two mandatory onsite events per year. Must have a home office and be able to operate in a space without outside distraction. This position requires that you obtain and maintain a Mortgage Loan Originator (MLO) license under the terms of the SAFE Act and Regulation Z. You must secure this license within 60 days of your start date and keep it in good standing throughout your employment. As part of the licensing process, you will be subject to the required NMLS registration, which includes a criminal background and credit check. Point will cover all costs associated with obtaining your MLO license. Employment in this role is contingent upon meeting and maintaining these licensing requirements. Our benefits Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement. Point has detailed the expected annual base salary and OTE for this role: All US metro areas | $60,000 base Additionally, this position offers uncapped commission, meaning your earnings potential is directly tied to your performance. For those meeting their targets, the expected On-Target Earnings (OTE) is approximately $90,000 in the first year. However, since commission is uncapped, top performers can earn well above OTE. To support new hires during their ramp-up period, we provide a $1,500 monthly commission guarantee for the first 3 months. Most Account Managers ramp up within 3-4 months, and from there, commissions typically increase as they gain experience and confidence in the sales process. This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. California Consumer Privacy Act Notice

Job Description 100% Remote or Local About Point At Point, we're on a mission to make homeownership more valuable and accessible for our customers. Collectively, we understand that homeownership is often a very long, highly unique, and individualistic journey. By unlocking the potential held within home equity, we help our homeowners gain financial flexibility, build debt resiliency, and accelerate their highly personal, and often, life-changing goals. With over $175M in backing from world-class investors like Andreessen Horowitz, Greylock, and Prudential, we're scaling quickly, and you will have a front-row seat to building something category-defining. Meaningful Impact: When the money homeowners need seems inaccessible or out of reach, you'll help them find the gap and a path forward to meeting their ambitions. High-performance Culture: We value grit, ambition, discipline, and a relentless drive to improve and get good so that we can best serve our customers. Trust & Credibility: 4.7 Trustpilot rating, A+ from the BBB. Remote-First Team: Thrive from anywhere in the U.S., while staying deeply connected through virtual collaboration and gatherings. What You'll Do Maximize lead-to-funding conversion: In understanding our prospects' need to leverage homeownership and our timely solutions, the overarching goal for reps is to maximize conversion from marketing qualified lead to funding while always delivering an excellent homeowner experience. Own a large, warm pipeline: Balance speed with intentionality as you manage a large pipeline of leads. Leverage Salesforce to segment and prioritize work based on deal readiness, engagement, and qualification criteria. This role's success hinders on rapidly moving homeowners to next steps in the process while protecting pipeline discipline and high quality documentation. Convert with consultative selling: Run high‑volume call blocks, uncover homeowners' goals with empathy, and tailor financing options. Clearly set expectations and confidently drive towards funding decisions. Drive your own growth: Play an active participant to role-plays, call reviews, and coaching. Plan out your day, track performance, test new tactics, and iterate for performance based on results. Collaborate across teams: Work with Operations, Underwriting, and Customer Success to ensure a smooth, compliant homeowner journey. Share feedback from the front line to refine sales effectiveness and process improvements. Why Top Performers Choose Point Earning potential: Your ambition drives your income. Earnings scale directly with activity, consistency, and the overall efficiency of pipeline execution. Equity + ownership: You share in our mission and our future. Purposeful work: This isn't transactional selling. You're personally helping 100s of homeowners each year to improve their lives and financial outcomes. Real recognition: We publicly celebrate performance and provide meaningful advancement opportunities. World-class support: Weekly coaching, clear metrics, and strong leadership help you win. Who You Are Top-tier performer: You don't just hit your quota, but it's your professional goal to exceed it consistently. Mission-aligned: You believe in our product's impact and truly want to guide qualified homeowners to make well-informed, opportune, and future-oriented decisions. Curious and coachable: You absorb feedback, experiment, and continuously improve. Highly organized: You thrive when creating structure to manage large pipelines and maintain thoughtful, timely follow-up with prospects across multiple stages of the funnel. Empathetic communicator: You ask thoughtful questions, really listen, and translate complex financial concepts into clear, compelling conversations. Adaptable & resilient: Processes, underwriting policies, and scripts evolve quickly. You are someone who embraces timely change, learns from failure, and finds resiliency through a consistent practice of reflection and accountability for your own self-improvement. Qualifications At least 1 year of phone sales experience in financial services or a related field, including closing experience on the product sold. Experience managing a customer pipeline and driving deals to close. Ability to register as a Mortgage Loan Originator (MLO) in the NMLS shortly after hire; multi-state licensing may be required. Bachelor's degree in Finance, Business, or a related field is preferred but not required. Comfortable using G Suite tools (Gmail, Calendar, etc.); CRM experience (like Salesforce) is a plus. Familiarity with U.S. real estate or mortgage processing is helpful but not required. Strong computer skills, attention to detail, and a proactive, problem-solving mindset. Excellent communication skills, adaptable to change, and a collaborative team player. Must be able to travel for two mandatory onsite events per year. Must have a home office and be able to operate in a space without outside distraction. This position requires that you obtain and maintain a Mortgage Loan Originator (MLO) license under the terms of the SAFE Act and Regulation Z. You must secure this license within 60 days of your start date and keep it in good standing throughout your employment. As part of the licensing process, you will be subject to the required NMLS registration, which includes a criminal background and credit check. Point will cover all costs associated with obtaining your MLO license. Employment in this role is contingent upon meeting and maintaining these licensing requirements. Our benefits Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement. Point has detailed the expected annual base salary and OTE for this role: All US metro areas | $60,000 base Additionally, this position offers uncapped commission, meaning your earnings potential is directly tied to your performance. For those meeting their targets, the expected On-Target Earnings (OTE) is approximately $90,000 in the first year. However, since commission is uncapped, top performers can earn well above OTE. To support new hires during their ramp-up period, we provide a $1,500 monthly commission guarantee for the first 3 months. Most Account Managers ramp up within 3-4 months, and from there, commissions typically increase as they gain experience and confidence in the sales process. This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. California Consumer Privacy Act Notice

100% Remote or Local About Point At Point, we're on a mission to make homeownership more valuable and accessible for our customers. Collectively, we understand that homeownership is often a very long, highly unique, and individualistic journey. By unlocking the potential held within home equity, we help our homeowners gain financial flexibility, build debt resiliency, and accelerate their highly personal, and often, life-changing goals. With over $175M in backing from world-class investors like Andreessen Horowitz, Greylock, and Prudential, we're scaling quickly, and you will have a front-row seat to building something category-defining. Meaningful Impact: When the money homeowners need seems inaccessible or out of reach, you'll help them find the gap and a path forward to meeting their ambitions. High-performance Culture: We value grit, ambition, discipline, and a relentless drive to improve and get good so that we can best serve our customers. Trust & Credibility: 4.7 Trustpilot rating, A+ from the BBB. Remote-First Team: Thrive from anywhere in the U.S., while staying deeply connected through virtual collaboration and gatherings. What You'll Do Maximize lead-to-funding conversion: In understanding our prospects' need to leverage homeownership and our timely solutions, the overarching goal for reps is to maximize conversion from marketing qualified lead to funding while always delivering an excellent homeowner experience. Own a large, warm pipeline: Balance speed with intentionality as you manage a large pipeline of leads. Leverage Salesforce to segment and prioritize work based on deal readiness, engagement, and qualification criteria. This role's success hinders on rapidly moving homeowners to next steps in the process while protecting pipeline discipline and high quality documentation. Convert with consultative selling: Run high‑volume call blocks, uncover homeowners' goals with empathy, and tailor financing options. Clearly set expectations and confidently drive towards funding decisions. Drive your own growth: Play an active participant to role-plays, call reviews, and coaching. Plan out your day, track performance, test new tactics, and iterate for performance based on results. Collaborate across teams: Work with Operations, Underwriting, and Customer Success to ensure a smooth, compliant homeowner journey. Share feedback from the front line to refine sales effectiveness and process improvements. Why Top Performers Choose Point Earning potential: Your ambition drives your income. Earnings scale directly with activity, consistency, and the overall efficiency of pipeline execution. Equity + ownership: You share in our mission and our future. Purposeful work: This isn't transactional selling. You're personally helping 100s of homeowners each year to improve their lives and financial outcomes. Real recognition: We publicly celebrate performance and provide meaningful advancement opportunities. World-class support: Weekly coaching, clear metrics, and strong leadership help you win. Who You Are Top-tier performer: You don't just hit your quota, but it's your professional goal to exceed it consistently. Mission-aligned: You believe in our product's impact and truly want to guide qualified homeowners to make well-informed, opportune, and future-oriented decisions. Curious and coachable: You absorb feedback, experiment, and continuously improve. Highly organized: You thrive when creating structure to manage large pipelines and maintain thoughtful, timely follow-up with prospects across multiple stages of the funnel. Empathetic communicator: You ask thoughtful questions, really listen, and translate complex financial concepts into clear, compelling conversations. Adaptable & resilient: Processes, underwriting policies, and scripts evolve quickly. You are someone who embraces timely change, learns from failure, and finds resiliency through a consistent practice of reflection and accountability for your own self-improvement. Qualifications At least 1 year of phone sales experience in financial services or a related field, including closing experience on the product sold. Experience managing a customer pipeline and driving deals to close. Ability to register as a Mortgage Loan Originator (MLO) in the NMLS shortly after hire; multi-state licensing may be required. Bachelor's degree in Finance, Business, or a related field is preferred but not required. Comfortable using G Suite tools (Gmail, Calendar, etc.); CRM experience (like Salesforce) is a plus. Familiarity with U.S. real estate or mortgage processing is helpful but not required. Strong computer skills, attention to detail, and a proactive, problem-solving mindset. Excellent communication skills, adaptable to change, and a collaborative team player. Must be able to travel for two mandatory onsite events per year. Must have a home office and be able to operate in a space without outside distraction. This position requires that you obtain and maintain a Mortgage Loan Originator (MLO) license under the terms of the SAFE Act and Regulation Z. You must secure this license within 60 days of your start date and keep it in good standing throughout your employment. As part of the licensing process, you will be subject to the required NMLS registration, which includes a criminal background and credit check. Point will cover all costs associated with obtaining your MLO license. Employment in this role is contingent upon meeting and maintaining these licensing requirements. Our benefits Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement. Point has detailed the expected annual base salary and OTE for this role: All US metro areas | $60,000 base Additionally, this position offers uncapped commission, meaning your earnings potential is directly tied to your performance. For those meeting their targets, the expected On-Target Earnings (OTE) is approximately $90,000 in the first year. However, since commission is uncapped, top performers can earn well above OTE. To support new hires during their ramp-up period, we provide a $1,500 monthly commission guarantee for the first 3 months. Most Account Managers ramp up within 3-4 months, and from there, commissions typically increase as they gain experience and confidence in the sales process. This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.