Remote Support Specialist jobs at Atrium Health Floyd

Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site) Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa. As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology. Responsibilities Answer inbound customer calls in a professional and courteous manner. Diagnose, troubleshoot, and document customer issues in detail. Provide technical guidance for installation and configuration of our products. Support both individual customers and professional auto shops. Use our Shopify-based platform to update customer records and input order details. Qualifications Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field. Strong problem-solving skills with proven ability to handle both hardware and software issues. Excellent communication skills with 100% English fluency. Reliable high-speed internet connection, laptop, and mobile phone. Familiarity with automotive systems and comfort with diagnosing software issues. Eagerness to learn our product line inside and out (comprehensive training provided). Position Details & Compensation Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET). Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses. Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.

As an Advantage Care Cancer Specialist, you'll be the initial point of contact for members diagnosed with cancer. Your role involves providing emotional support, actively listening, and offering prayers as they process this difficult news. You'll walk alongside members and their families throughout their cancer journey. Additionally, you'll collaborate with various CHM departments and work closely with our nurse navigator to connect members with high-quality treatment providers at cost-effective rates. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Role and Responsibilities Obtain necessary treatment details. Assess membership level, CHM Plus, offer pertinent programs based on the membership details and the type of cancer diagnosis. Acquire necessary documentation for a sharing determination. Effectively communicate with the members, supervisors, team members, the nurse navigator, and various departments. Multitask and maintain strong attention to detail. Interact with members to understand their needs, provide information, and help throughout the sharing determination process. Respond to member inquiries, issues, and concerns in a timely and professional manner through various communication channels, including communication with the nurse navigator, phone and/or email. Maintain accurate and organized records of members interactions, inquiries, orders, and other relevant information in CHM's database Collaborate with various internal teams to ensure effective communication, smooth transitions, and a seamless member experience. Seek opportunities for process improvement, suggest enhancements to processes, and provide feedback to member experience and overall effectiveness. Set up negotiating agreements with providers. Bill processing of cancer related Single Case Agreements and Memorandum of Understandings. Guide members to financial assistance program options specific to diagnosis. Assist members to help optimize their lifetime maximum amount when limitations exist. Qualifications High school diploma or successful completion of a high school equivalency Must possess excellent verbal and written communication skills to effectively interact with CHM members and team members across various channels. Proficient PC operating routine office equipment (e.g., faxes, copy machines, printers, multi-line telephones, etc.) Experience with medical bills preferred. Strong analytical and problem-solving skills. Demonstrated history of effective phone communication skills. Obtain knowledge of CHM guidelines. Ability to handle stressful and sensitive situations. Knowledge of cancer related benefit programs is helpful but not required. Note: The qualifications and responsibilities outlined above are subject to change as the needs of the organization evolve. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Provider Engagement Specialist is responsible for developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth. This role partners with providers on strategies to increase patient retention and growth, while also driving performance across key quality and utilization metrics. The Provider Engagement Specialist serves as the main point of contact for providers, offering education, support, and tools to achieve goals. Position Summary: The Provider Engagement Specialist is responsible for developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth. This role partners with providers on strategies to increase patient retention and growth, while also driving performance across key quality and utilization metrics. The Provider Engagement Specialist serves as the main point of contact for providers, offering education, support, and tools to achieve goals. General Duties/Responsibilities (May include but are not limited to): Build and maintain collaborative relationships with providers and their staff to support growth, retention, and performance improvement. Partner with providers to improve performance on key performance indicators (KPIs), including but not limited to growth, retention, Annual Wellness Visits (AWVs), HEDIS gap closures, hospital and ER utilization, risk adjustment and other quality indicators. Conduct initial provider onboarding and provide support for ongoing provider education on Alignment tools, clinical programs, PCP incentives, Member benefit offerings, Model of Care and other compliance requirements, and Alignment initiatives. Assist in the development of training and educational materials/tools. Create provider in-service and implementation packets. Facilitate and serve as a single point of resolution for provider issues, including but not limited to UM, prior authorization, claims, encounter data, eligibility, provider rosters and directory validation. Represent Alignment Health at provider meetings, trainings, and community events. Document meeting minutes and action items as needed. Consistently utilize, update and maintain department databases and tracking tools to ensure provider engagement activities, provider visits and outcomes are documented and monitored. Negotiate and implement standard physician and ancillary agreements; obtain provider credentialing; utilize network database to track recruitment activity. Maintain weekly summary of activity and submit reports on a weekly basis. Attend and participate in all staff meetings as required. Perform special projects as assigned. Supervisory Responsibilities: N/A Minimum Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Experience: Two years related experience and/or training; or equivalent combination of education and experience. Experience in provider relations / contracting with an HMO or IPA, medical group or institutional provider required Education/Licensure: B.A./B.S. or equivalent combination of education and experience Other: Bi-lingual English/Spanish - preferred . Organized, detail driven and a self-starter. Strong analytic, quantitative, and problem-solving skills. Strong verbal and written communication skills. Relationship-builder and team-player Strong presentation skills and ability to address diverse audiences appropriately and effectively. Computer Skills: Proficient user in MS office suite (Word, Excel and PowerPoint). 80% or more travel by car routinely required (In assigned market). Travel by plane required as needed. Maintenance of reliable means of transportation and valid driver's license and automobile insurance required. Extended works hours, as needed. Remote work on approval. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Pay Range: $54,434.00 - $81,651.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary This role is responsible for making outbound calls to potential customers, introducing them to our US Family Health Plan (TRICARE Prime), and converting leads into sales. The Outbound Call Specialist will work closely with the Sales team to achieve weekly and monthly goals. The Outbound Call Specialist is often the customer's first contact with Martin's Point, therefore it is a key role in ensuring the kind of positive experience that promotes membership growth and leads to long-term member loyalty. Job Description Key Outcomes: * Initiates contact with potential customers via phone to introduce company products/services. * Identifies customer needs, answer queries, and assess whether the lead qualifies for further engagement. * Uses persuasive techniques to turn qualified leads into sales, achieving individual and team sales targets. * Accurately updates customer information, interactions, and sales progress in the CRM system. * Develops in-depth knowledge of our US Family Health Plan to provide accurate and compelling information to prospective members. * Conducts follow-up calls to nurture leads and close sales opportunities. * Completes online enrollment applications for new members. * Relays customer feedback to the sales and marketing teams to refine outreach strategies. * Tracks and report on key metrics such as call volume, lead conversion rate, and sales numbers. Education/Experience: * High School Diploma required, Bachelor's degree in sales, marketing or related field a plus * 2 years of proven experience in outbound sales, tele sales, or a similar role * Experience with CRM software (e.g. Salesforce, HubSpot) a plus Skills/Knowledge/Competencies (Behaviors): * Excellent verbal communication and interpersonal skills * Strong persuasive abilities * Resilience when handling rejection/objection * Goal Oriented with a demonstrated ability to meet and exceed sales targets * Ability to manage multiple tasks and meet deadlines. * Flexibility to adapt to customer responses and refine sales tactics. * Customer-Centric: A strong focus on customer satisfaction and building lasting relationships. * A solid knowledge of Microsoft Office Suite. * The ability to learn and adapt quickly to new applications, including CRM and telephonic systems. This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

The Enterprise Accreditation Specialist III is responsible for supporting the organization to obtain and maintain appropriate accreditations, distinctions and recognitions through NCQA, URAC or other accrediting bodies. This person will serve as the subject matter expert for various accreditations, including but not limited to NCQA Health Plan Accreditation, LTSS Distinction, Health Equity, UM, and Population Health. This person will work cross-functionally with business owners to identify gaps and deficiencies between current processes and the accreditation requirements and assist in implementing any necessary mitigation activities as needed. They will also ensure all changes made by accrediting bodies are communicated and incorporated into business processes. Essential Functions: Serve as subject matter expert in accreditation standards, including NCQA Health Plan, LTSS Distinction, Health Equity, UM and Population Health. Clearly define deliverables associated with delegation agreements including appropriate responsible parties Maintain a strong understanding of the business processes within the assigned Market Collaborate with the business owners to obtain documents, reports, and materials for accreditation submission Provide oversight and monitoring of all surveys and deliverables within assigned Market Monitor, track, and document deliverables related to accreditation process by applying accreditation standards to CareSource processes and documents in conjunction with the business owners Act as advisor to business areas on appropriate documentation and data analysis needs for required improvement opportunities to meet the intent of the NCQA standards Maintain an in-depth knowledge of the standards within the scope of work and ensure that changes made by NCQA are communicated and incorporated into business processes Review and analyze documents, reports, and materials for submission. Ensures accuracy prior to submission Facilitate ongoing annual qualitative and quantitative analyses, assuring business owners are acting on their opportunities for improvement Responsible for preparing materials including but not limited to updating and reformatting for submission to accrediting entities in accordance with standards, coordinating efforts with internal business owners, and tracking readiness against work plans and timelines Manage survey submission process for assigned Market Maintain accreditation roadmaps/workplans Identify and communicate survey status, gaps, and escalations and ensure mitigation plans are implemented, gaps are closed and escalations are resolved Provide management recommendations for improvement related to accreditation processes and document processes Ensure all workplans and dashboards are updated for reporting Manage and execute on multiple module activities consistency Perform a variety of complex work in planning, coordinating, and managing accreditation activities Provide education to staff and business owners on accreditation standards and provide timely updates to affected departments including accreditation activities, survey dates and timelines for deliverables Act as a mentor to the Accreditation Specialist II Assist with the onboarding of new team members on module and Market specific requirements Participate in Market Quality Committees and other applicable committees as required Perform any other job duties as assigned Education and Experience: Bachelor's degree in science, arts, healthcare or other related field or equivalent years of relevant work experience is required. Minimum of three (3) years of experience in a Managed Care Organization or other healthcare related field is required Project Management Experience is preferred Accreditation experience is required Knowledge of IHI, DMAIC, or other process improvement methodologies preferred Competencies, Knowledge and Skills: Knowledge of accreditation bodies and various forms of accreditations, distinctions and recognitions. Expert knowledge of the NCQA Submission process Strong interpersonal skills and high level of professionalism Strong critical thinking/listening skills Excellent problem-solving skills with strong attention to detail Excellent written and verbal communication skills Ability to work independently and within a team environment Ability to develop, prioritize and accomplish goals Analytical and organizational skills Ability to coordinate complex projects and multiple meetings Proficient in Microsoft Office Suite to include Word, Excel, Adobe Pro and SharePoint Excellent written and verbal communication skills Proficient knowledge of the healthcare field and with Medicaid, Medicare, and Marketplace Training/teaching and technical writing skills Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Create an Inclusive Environment Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-JM1

* Full-Time Partnership track * 100% Neuroradiology - Practice exclusively within your subspecialty * Multiple Schedule Options: M-F, 7 on/7 off or 7 on/14 off * Multiple Shift Options * Radiology Partners offers a highly competitive salary, generous PTO, and a wide range of benefits for individuals and families DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Completion of a residency in Diagnostic Radiology from an ACGME-accredited U.S. training program * Fellowship training in Neuroradiology * Board-certified/eligible American Board of Radiology or the American Osteopathic Board of Radiology * Possession of a valid Texas medical license or the ability to obtain one COMPENSATION: The salary range for this position is $400,000-$550,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). For More information or to applY: For inquiries about this position, please contact Anna Longoria at ************************** or ************. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners participates in E-verify. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Teammate at **************************.

Charge Description Master Specialist \*Remote-Most states eligible* As a member of the PSJH System Revenue Integrity Chargemaster (RICDM) team, the CDM Specialist shall ensure that the Chargemaster (CDM) is consistent with all coding and billing regulations and accurately represents services provided. The CDM Specialist acts as the liaison between the Hospital ministry and the PSJH System Revenue Integrity/Chargemaster (RI/CDM Department), and researches CDM maintenance requests for adherence to the PSJH System standard CDM in a timely manner. The CDM Specialist responds to Hospital ministry inquiries regarding Chargemaster issues and is responsible for the training of Hospital ministry staff regarding the CDM Maintenance process, coding updates and charge capture improvement. The CDM Specialist is entry level RICDM position, and works collaboratively with other CDM Leads, Sr. Specialists and CDM Specialists, to research and resolve requests in a timely manner. The CDM Specialist uses available department CDM tools and resources to ensure chargemaster compliance. The CDM Specialist coordinates the daily CDM maintenance workflow between the PSJH System and the Ministries and monitors the alignment of the individual ministries to the PSJH System's standard CDM. The CDM Specialist is responsible for the documentation of all policies and procedures regarding CDM Maintenance and charge process. The CDM Specialist reviews clinical department charges to ensure Chargemaster and coding compliance. The CDM Specialist also coordinates with Hospital ministry, IS, Clinical Informatics and Integration personnel on technology projects impacting charge entry, charge dictionaries, and charge interfaces. Providence caregivers are not simply valued - they're invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Bachelor's Degree in Healthcare, Sciences, Finance, Accounting or other related field of study, or an equivalent combination of education and experience. + Minimum 3 years of Hospital chargemaster experience, including the use of CDM Maintenance software and experience with inpatient and outpatient billing requirements (UB-04) and CMS Medicare reimbursement methodology. Knowledge of CPT, HCPCS and ICD10 coding principles. + 3 years experience with Hospital charging practices. + 2 years experience working with EMR related to Chargemaster, preferably EPIC (EAP). Preferred Qualifications: + Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. + 1-2 years Operational performance improvement and/or project management experience. + 1-2 years Coding experience. Salary Range by Location: AK: Anchorage: Min: $35.66, Max: $55.37 AK: Kodiak, Seward, Valdez: Min: $37.17, Max: $57.71 California: Humboldt: Min: $37.17, Max: $57.71 California: All Northern California - Except Humboldt: Min: $41.70, Max: $64.75 California: All Southern California - Except Bakersfield: Min: $37.17, Max: $57.71 California: Bakersfield: Min: $35.66, Max: $55.37 Idaho: Min: $31.73, Max: $49.27 Montana: Except Great Falls: Min: $28.71, Max: $44.57 Montana: Great Falls: Min: $27.20, Max: $42.23 New Mexico: Min: $28.71, Max: $44.57 Oregon: Non-Portland Service Area: Min: $33.24, Max: $51.61 Oregon: Portland Service Area: Min: $35.66, Max: $55.37 Texas: Min: $27.20, Max: $42.23 Washington: Western - Except Tukwila: Min: $37.17, Max: $57.71 Washington: Southwest - Olympia, Centralia & Below: Min: $35.66, Max: $55.37 Washington: Tukwila: Min: $37.17, Max: $57.71 Washington: Eastern: Min: $31.73, Max: $49.27 Washington: South Eastern: Min: $33.24, Max: $51.61 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 393906 Company: Providence Jobs Job Category: Patient Financial Services Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4001 SS RC CHARGE DECR MSTR Address: TX Lubbock 3615 19th St Work Location: Covenant Medical Center Workplace Type: Remote Pay Range: $see posting - $see posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Details LifeLong Herrick - Berkeley, CA Full Time 2 Year Degree $24.00 - $28.00 Hourly DayDescription Responsibilities include but not limited to provide Desktop, Software and Network Support services remotely and on-site. The role requires strong technical skills with an emphasis on delivering superior customer service within our SLAs. In addition, the analyst will participate in projects such as PC refresh, and other projects based on business needs. This position reports to the Help Desk Manager. JOB DUTIES: Provides excellent customer service at all times to internal customers in a business, medical and dental environment Provides remote and on-site technical support Create incident/request tickets, prioritize, update and close tickets per SLAs Setup and configuration of new computers, software installation, updates and upgrades Setup and configuration of mobile devices Troubleshoot network issues Setup and troubleshoot printer, copier, scanner and fax issues Able to resolve technical issues independently and work with minimal supervision Interfaces with multiple departments to solve problems and improve process quality. Follows internal documentation and updates documentation as necessary. Updates software inventory as needed. Participates in a rotational after-hours on-call support Will be required to travel to different locations to support end-users if issue(s) cannot be resolved remotely Work with other IT departments and third-party vendors to resolve technical issues, and may serve as the primary liaison between internal IT teams and vendors Participates in special projects as assigned Qualifications JOB QUALIFICATIONS: 3 plus years of relevant desktop support experience or equivalent combination of education and work experience Strong problem and troubleshooting skills, excellent customer service skills, including professional phone and email interactions Able to work under pressure in a positive, friendly and professional manner Very good understanding of desktop and network administration fundamentals, Windows installations/upgrades, and problem solving analytical skills Vehicle transportation and able to lift 25 lbs. is required

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of the Supervisor, the Tissue Donation Specialist (TDS) is responsible for screening potential tissue donor referrals from hospitals and other agencies throughout Wisconsin. The TDS facilitates all aspects of the tissue donation process in order to provide high quality and safe allograft tissues for transplant. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Evaluates potential tissue donors through medical chart review, staff interviews, and medical examiner/coroner reports using predefined criteria. Presents tissue donor information to affiliated tissue processing and/or research agencies. Obtains both legal informed authorization for tissue donation and a thorough medical and behavioral health history on potential tissue donors. Follows communication protocols to ensure effective interactions with stakeholders including Eye Banks, Funeral Homes, Medical Examiners, and Hospital Staff. Maintains records of all tissue referrals and donors and ensures all necessary information is shared with eye banks and tissue processing facilities. Coordinates and/or participates in various donation related community activities/events as assigned. Maintains competence through attendance at mandatory and other job-related educational opportunities. Actively participates in Lean and continuous improvement activities. Follows applicable laws, regulations, standards, policies, and procedures that impact specific job responsibilities and functions set forth by AATB (American Association of Tissue Banks), FDA (Food and Drug Administration, AORN (The Association of Perioperative Registered Nurses), OSHA (Occupational Safety and Health Administration), and JCAOH (Joint Commission on Accreditation of Healthcare Organizations). Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team. Contributes to core and wider teams in consistently proactive and cooperative manner. Consistently displays positive approach to working with others, and where appropriate, passes constructive feedback to colleagues. Proactively seeks continued professional development. Other duties, as assigned. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education Associate's Degree degree in a related healthcare field. required Bachelor's Degree degree in a related healthcare field. preferred Experience 1-3 years In lieu of degree, experience required: 3+ years in health care with manager and HR approval. required 1-3 years of experience in a health care, science, or funeral home field. required Experience in a tissue bank/donation setting preferred Experience working with grief, loss, or end of life care preferred Knowledge, Skills and Abilities Ability to use a personal computer, Microsoft Office and the internet for data entry and retrieval of information. required Strong attention to detail and ensures accuracy in completing paperwork. required Ability to organize and prioritize work in a fast-paced environment, multi-task in challenging and stressful situations, and utilizing conflict resolution skills to provide a productive work flow. required Knowledge of basic medical terminology, medications, disease processes and human anatomy. required Excellent interpersonal communication and rapport-building skills including the ability to listen actively and respond with empathy, tact, and sensitivity. required Ability to apply judgment and fact finding to solve problems. required Takes a positive approach to working within a team and is flexible with others. required Licenses and Certifications American Associate of Tissue Banks (AATB) certification within 3 years of hire. required Tools and Technology General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Not ready to apply? Connect with us for general consideration.

Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking. Responsibilities Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs. Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates). Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes). Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments). Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates. Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures. Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs. Coordinate warranty/repair, RMA, and hardware inventory updates. Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients. Create/update knowledge base articles, quick start guides, and runbooks. Identify recurring issues, propose fixes, and escalate appropriately. Requirements: Technical degree in an information technology related field 1 years in a help desk or desktop support role in a Windows enterprise environment. Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks. Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance. Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals. Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts). Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting. Strong communication skills; ability to explain technical topics to non-technical users. Preferred: Bachelor's degree in Computer Science or a related field CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator) Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune). Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution. Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics. Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune. #LI-ONSITE Wisconsin pay range $55,000-$67,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy

Description This is a per-diem, PRN as needed, role in the Kingsport area. We are seeking a clinician to work in patient's homes completing set ups for our medical equipment.Job Summary The Clinical Field Specialist assists Inogen in ensuring that the equipment placed in the client's home meets their clinical needs through a remote or direct assessment of the patient using the equipment. The Clinical Field Specialist will be able to instruct the patient on the use and care of Inogen supplied equipment and answer basic service questions. The Clinical Field Specialist will deliver and setup equipment, perform remote or direct service calls, and pickup and package equipment for return. Most activities performed by the Clinical Field Specialist are performed from Inogen branches. Responsibilities (Specific tasks, duties, essential functions of the job) Conduct equipment set-up both remotely (telephone) and directly (home visits). Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient. Complete service calls, both remotely and directly, documenting activities and results in a timely manner. Maintain a current calendar reflecting availability for patient appointments. Clinicians must present themselves in a professional manner while interacting with patients, family members/caretakers, medical staff and Inogen employees. Other duties include acting as a clinical resource for completing clinical appointments. Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist with any other duties as assigned. Knowledge, Skills, and Abilities Demonstrate skills required to remotely and directly assess and instruct patients in the safe use of Inogen supplied equipment. Knowledge of the current clinical issues/treatments of cardio-pulmonary disease processes as they relate to Inogen provided services. Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services. Ability to work self-manage and work independently. Must have strong work ethic. Excellent oral and written communication skills required. Attention to detail is required. Qualifications (Experience and Education) Associate's degree in Healthcare, Nursing, Respiratory Therapy or related field, required; Bachelor's, preferred. Licensed or Registered Respiratory Therapist or registered Nurse, required. 3 years' experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), required. Intermediate knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $31.42 and $36.14 hourly plus $100 set up stipend and mileage reimbursement. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Duties and Responsibilities: The Clinical Field Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Field Specialist will work with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Field Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met. Responsibilities : Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products. Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products. Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion. Assist in sales and ongoing support of TriNav to promote consistent utilization. Transfers account knowledge and other requested information to the Sales Manager on a weekly basis. Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required. Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders. Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes. Understand company's and competitors' products and workflows and provide recommendations on improvements Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change. The ability to work independently within a teamwork environment. The Clinical Field Specialist reports to the Area Sales Director. Qualifications Education & Certifications: BA/BS or equivalent in related discipline preferred Work Experience: Clinical teaching/in-servicing, medical training (RN, IR Technician, etc.) preferred. 5+ years of directly related experience in heathcare industry preferred Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred. Proven skills in leadership, management and communication including presentations Knowledge, Skills & Abilities: Ability to influence clinical decision making Ability to work independently in the context of a team environment Ability to meet vendor credentialing requirements Proven ability to build maintain positive relationships with peers and colleagues across organization levels Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction Computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Up to 50% domestic and overnight travel to meet the client's needs - required

Are you passionate about supporting others in their recovery journey? Join Chestnut in Maryville, IL as a full-time Recovery Support Specialist or Technician in our Adult Residential Program. This overnight position (Sunday through Thursday, 11:00 p.m. - 7:30 a.m.) on the Men's Residential Unit offers a unique opportunity to make a meaningful impact in a trauma-informed, person-centered environment. Chestnut Health Systems ™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Model and promote recovery-oriented, trauma-informed care including hope, empowerment, and wellness. Support consumers in personal responsibility, self-advocacy, and building natural support systems. Deliver services aligned with consumer-driven treatment/recovery/safety plans. Facilitate referrals, linkages, and advocacy for community resources and discharge planning. Maintain accurate and timely documentation, including progress notes and shift reports. Provide basic first aid and assist with daily residential unit tasks. Answer incoming calls, monitor video surveillance, and manage mail distribution. Ensure a safe and sanitary living environment in collaboration with staff and residents. Participate in staff meetings, trainings, and supervision sessions. Uphold Chestnut's customer service standards and confidentiality policies. Perform other duties as assigned or negotiated with supervisor. Qualifications Must be at least 21 years of age. High school diploma or equivalent required. To qualify as a specialist: Additional qualifications include either five years supervised mental health experience, a bachelor's degree in a human services field, or CRSS certification. Demonstrated skills in human services and ability to work constructively with consumers and within organizational structure. Personal recovery experience and willingness to share recovery journey appropriately. Valid driver's license, private auto insurance, and insurability. Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and EMR systems. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Saturday through Wednesday from 7:00am to 3:30pm in the Crisis Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time as-needed position to provide coverage for any of three shifts - 7:00am to 3:30pm, 3:00pm to 11:30pm, or 11:00pm to 7:30am. Position can be filled as a Client Care or Recovery Support Techician/Specliast and is based in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift pay differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Or a bachelor's degree; or a total of 5 years' experience and college combined. Various other certifications will be required depending on experience level. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here. Summary The Client Support Coordinator II provides clerical and administrative support for a single TRIMEDX customer. The Client Support Specialist organizes and develops information and materials necessary for meetings, special projects, and reports and also acts as a liaison between Manager and Divisional Business Manager. This position acts as a resource and provides support for the Manager. This position also provides database support, and professionally represents TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values. Responsibilities Administrative Support (40%) Provide clerical and administrative support for staff Organize and develop information/materials necessary for meetings, special projects, presentations, and reports Interact with and provide support to all departmental infrastructure, including human resources, payroll, benefits, service operations, finance, and information technology Manage travel arrangements and expenses, as needed. Place orders for Indirect items in Workday as outlined by TRIMEDX Supply Chain Perform additional support tasks: coordinate meetings (including QVRs and team meetings), prepare documents, take notes/minutes, send reminders/responses, maintain files and records. Maintain all Technician training certifications. Maintain documents: WAFs, EOC Reports, QVR documents and minutes, and other documents as needed (Org chart/pictures) Schedule meetings as requested. Provide regional support for company sponsored events. Data Support (40%) Establish and maintain record keeping systems and processes Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs. Compile daily, weekly, and monthly reports from RSQ for Managers and Director. Act as a data resource and assist other departments, Managers and Director as needed. Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed by Managers and Director. Project Management (20%) Participate in obtaining information for various projects by contacting subject matter experts and resources at TRIMEDX and the hospital as required. Monitors compliance to various Divisional and TRIMEDX projects and tasks Coordinates and consolidates data collection and information requests, from Region(s) or System(s) All other duties as assigned. Skills and Experience Minimum 3 years office experience providing clerical and administrative support is preferred Experience in data management preferred Must be organized and able to communicate effectively (written or orally) Must be task oriented and able to complete assigned tasked on time Must be able to multi-task in support of the TRIMEDX program for a single customer Education and Qualifications High school or equivalent degree required; associates degree preferred At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth. We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter. TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace. Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

Description This is a per-diem, PRN as needed, role in the South Atlanta area. We are seeking a clinician to work in patient's homes completing set ups for our medical equipment.Job Summary The Clinical Field Specialist assists Inogen in ensuring that the equipment placed in the client's home meets their clinical needs through a remote or direct assessment of the patient using the equipment. The Clinical Field Specialist will be able to instruct the patient on the use and care of Inogen supplied equipment and answer basic service questions. The Clinical Field Specialist will deliver and setup equipment, perform remote or direct service calls, and pickup and package equipment for return. Most activities performed by the Clinical Field Specialist are performed from Inogen branches. Responsibilities (Specific tasks, duties, essential functions of the job) Conduct equipment set-up both remotely (telephone) and directly (home visits). Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient. Complete service calls, both remotely and directly, documenting activities and results in a timely manner. Maintain a current calendar reflecting availability for patient appointments. Clinicians must present themselves in a professional manner while interacting with patients, family members/caretakers, medical staff and Inogen employees. Other duties include acting as a clinical resource for completing clinical appointments. Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist with any other duties as assigned. Knowledge, Skills, and Abilities Demonstrate skills required to remotely and directly assess and instruct patients in the safe use of Inogen supplied equipment. Knowledge of the current clinical issues/treatments of cardio-pulmonary disease processes as they relate to Inogen provided services. Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services. Ability to work self-manage and work independently. Must have strong work ethic. Excellent oral and written communication skills required. Attention to detail is required. Qualifications (Experience and Education) Associate's degree in Healthcare, Nursing, Respiratory Therapy or related field, required; Bachelor's, preferred. Licensed or Registered Respiratory Therapist or registered Nurse, required. 3 years' experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), required. Intermediate knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $31.42 and $36.14 hourly plus $100 set up stipend and mileage reimbursement. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

The Clinical Field Specialist assists Inogen in ensuring that the equipment placed in the client's home meets their clinical needs through a remote or direct assessment of the patient using the equipment. The Clinical Field Specialist will be able to instruct the patient on the use and care of Inogen supplied equipment and answer basic service questions. The Clinical Field Specialist will deliver and setup equipment, perform remote or direct service calls, and pickup and package equipment for return. Most activities performed by the Clinical Field Specialist are performed from Inogen branches. Responsibilities (Specific tasks, duties, essential functions of the job) Conduct equipment set-up both remotely (telephone) and directly (home visits). Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient. Complete service calls, both remotely and directly, documenting activities and results in a timely manner. Maintain a current calendar reflecting availability for patient appointments. Clinicians must present themselves in a professional manner while interacting with patients, family members/caretakers, medical staff and Inogen employees. Other duties include acting as a clinical resource for completing clinical appointments. Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist with any other duties as assigned. Knowledge, Skills, and Abilities Demonstrate skills required to remotely and directly assess and instruct patients in the safe use of Inogen supplied equipment. Knowledge of the current clinical issues/treatments of cardio-pulmonary disease processes as they relate to Inogen provided services. Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services. Ability to work self-manage and work independently. Must have strong work ethic. Excellent oral and written communication skills required. Attention to detail is required. Qualifications (Experience and Education) Associate's degree in Healthcare, Nursing, Respiratory Therapy or related field, required; Bachelor's, preferred. Licensed or Registered Respiratory Therapist or registered Nurse, required. 3 years' experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), required. Intermediate knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $31.42 and $36.14 hourly plus $100 set up stipend and mileage reimbursement. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.