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Front desk agent jobs in Broken Arrow, OK - 91 jobs

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  • Front Desk Agent

    Hilton 4.5company rating

    Front desk agent job in Muskogee, OK

    Every day we work with our guests colleagues and business partners to drive better outcomes. A career with offers a rewarding path for career development and an opportunity to join a team of growing energetic professionals. Come and join our growing family! Responsible for checking guests in and out of the hotel making reservations and assisting with general information. A Guest Service Agent is responsible for completing shift checklist as required by Guest Services Manager/Supervisor and maintaining the high standards of service and hospitality. General Accountability: · Provide the highest quality of service to the customer at all times · Promptly and effectively handle guest complaints and requests · Check guests in and out efficiently and in a friendly manner · Post guest charges and compute guest bills collect payment and make change for hotel guests · Follow all cash handling procedures as required · Handle guest mail and messages per established procedures · Develop a thorough knowledge of room locations room rates amenities and selling strategies · Take reservations on property · Block rooms and handle special requests · Monitor room availability · Handle safe deposit boxes used by guests per established procedures · Keep lobby and desk area clean and presentable · Have a thorough knowledge of emergency and security procedures · Offer and properly handle requests for wake-up calls · Ensure all rooms are check in property and a valid and working form of payment is collected · Communicate with incoming staff and management by logging pertinent information in the pass on log · Keep maintenance informed of all maintenance needs · Must wear proper uniform at all times in accordance with Standards · Participate in any sales lead generator (will vary by property) Specific Essential Tasks/Duties: · Must be able to complete all required training in timely manner as required by the brand · Participate in daily and weekly team meetings · Be familiar with daily hotel revenue goals and execute tasks and responsibilities to achieve these goals · Process guest arrivals and departures including all necessary payments. · Handle & coordinate room assignments and pre-arrivals. · Handle guests concerns. · Offer referral for services and handle requests for information. · Handle and store guest luggage. · Assist with the check-in and check-out of groups and tours · Answer switchboard with standards of proper telephone etiquette · Communicate with housekeeping on any issues guest request early arrivals late departures · Perform all duties as indicated in the shift checklist report · Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate and culture. · Must be able to work varying shifts and time schedules as needed (days nights weekends and holidays). Behaviors Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Motivations Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Goal Completion: Inspired to perform well by the completion of tasks Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Self-Starter: Inspired to perform without outside help General Notes · This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. · Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. · If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Work schedule 8 hour shift Supplemental pay Bonus pay Benefits Health insurance
    $22k-26k yearly est. 60d+ ago
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  • Ambassador Hotel Tulsa - Front Desk Agent

    Coury Hospitality 3.5company rating

    Front desk agent job in Tulsa, OK

    Front Desk Agent DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS: Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent - Hyatt Place Downtown Tulsa

    Lexima

    Front desk agent job in Tulsa, OK

    The Hyatt Place in downtown Tulsa is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers. Responsibilities · Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. · Handle check-ins and check-outs in a friendly, efficient and courteous manner. · Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. · Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.). · Ensure delivery of packages, mail and messages as needed to guests. · Follow all Lexima/Brand credit policies. · Be aware of all rates, packages, and special promotions. · Be familiar with all in house groups. · Be aware of closed out and restricted dates. · Obtain all necessary information when taking room reservations and follow rate quoting guidelines. · Fully understand and be able to operate all relevant aspects of the front desk computer system. · Focus on his/her role in contributing to guest satisfaction surveys. · Demonstrate appropriate phone skills. · Use Lexima/brand selling guidelines as part of the inquiry call process. · Consistently perform above average in the mystery call process. · Follow up on all wait list reservations. · Manage suite inventory. · Complete shift responsibility checklist. · Keep front office area clean and organized. · Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations · Participate in all-employee meetings, events and other functions required by management. · Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology. · Develop full understanding of hotel amenities and services. · Understand emergency procedures and be prepared to help when necessary. · Operate radios efficiently and professionally in communicating with the hotel staff. · Ensure correct and accurate cash handling while at the front desk. · Use proper radio etiquette when communicating with other employees. · Perform any other duties as requested by management. Qualifications · High school diploma or equivalent required. · A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred. · Previous hospitality experience preferred. · Knowledge of accounting principles. · Experience handling cash, accounting procedures and general administrative tasks. · Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. · Must work well in stressful, high pressure situations. · Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. · Must maintain composure and objectivity under pressure. · Effective oral and written communication skills. · Weekends and Holidays are required. · Must have a valid driver's license. · Must be fluent in English. Physical Requirements · Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear. · Occasionally lift and/or move up to 25 pounds. · Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. · Ability to stand during the entire shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $23k-27k yearly est. 60d+ ago
  • Front Desk Agent

    MCR Hotels

    Front desk agent job in Tulsa, OK

    Hampton Inn & Suites Tulsa South-Bixby SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
    $23k-27k yearly est. 9d ago
  • Front Desk Agent - Part-Time

    Crescent Careers

    Front desk agent job in Tulsa, OK

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The DoubleTree by Hilton Tulsa Downtown is a premier full-service hotel located in the heart of downtown Tulsa. Connected to the Cox Business Convention Center via a Sky bridge, our hotel offers 411 stylish guest rooms, over 24,000 square feet of flexible meeting space and exceptional dining options. We are looking for our next great team member to join us on our Front Office team. Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members. Hotel Room discounts at Hilton brand properties worldwide Here is what you will be doing each day: As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have prior experience as a Front Desk Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Hilton brand experience a plus. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
    $23k-27k yearly est. 60d+ ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk agent job in Sand Springs, OK

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $13 - $15 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $13-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent at Choice Hotels Catoosa/Tulsa

    Choice Hotels Catoosa/Tulsa

    Front desk agent job in Catoosa, OK

    Job Description Rodeway Inn Catoosa/Tulsa in Catoosa, OK is looking for one front desk agent to join our team. We are located on 18725 E Admiral Pl. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to receiving your application. Thank you. Available shifts and compensation: We have available shifts all days of the week. Compensation is $10.00 - $11.00/hour. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $10-11 hourly 7d ago
  • Center Receptionist

    Biolife 4.0company rating

    Front desk agent job in Broken Arrow, OK

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Critical, high value position available for receptionist looking for more than answering phones! About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. How you will contribute: * You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills * You will assist donors with appointments; create or pull donor record files * You will provide customer service to donors (external) and fellow employees (internal) * You will maintain orderly filing system, purging records * You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - OK - Broken Arrow U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - OK - Broken Arrow Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $16 hourly 5d ago
  • Front Desk Attendant Opening Position

    Bobby Jones Links

    Front desk agent job in Broken Arrow, OK

    Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive. Bobby Jones Links is hiring for an Administrative Assistant. Primary responsibilities include: Maintains filing systems as assigned. Creates simple Excel and Word documents. Oversees telephone services, email correspondence, and mail distribution. Processes invoices and checks. Answers member and guest questions in a professional and friendly manner. Responds to and resolves administrative inquiries and questions. Qualifications Required Skills Verbal and written communication skills. Organizational skills. Basic computer skills including Excel, Word, and Outlook. Basic bookkeeping skills. Basic understanding of how to operate standard business equipment. Physical Demands & Work Environment Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to: Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus. Spend time making repetitive motions such as typing. Lift up to 25+ lbs. occasionally and to lift overhead and push/pull, move lighter objects. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may: Be indoors, in an environmentally controlled location. Occasionally may be exposed to outside weather conditions. Noise Levels may be distracting or uncomfortable.
    $18k-24k yearly est. 10d ago
  • Receptionist

    Swift Recon

    Front desk agent job in Broken Arrow, OK

    Swift Recon is committed to serving auto dealers and fleets with the highest levels of quality, service, convenience, and innovation available in the auto body and recon industry. Our receptionist is responsible for providing administrative support for our body shop and Swift Recon operations. We strive for a workplace where everyone is valued, continually trained, and recognized for their contributions to the team. Our teammates are provided with a safe, positive work environment, competitive pay, industry-leading benefits, and skills training/certifications. Start your journey to a rewarding career with Swift Recon. Responsibilities and Qualifications: Professionally and pleasantly greet guests as they arrive. Directs guests to the resources that will best meet the guests' needs. Answers incoming phone calls in a prompt, polite, and professional manner. Screens incoming calls and directs them to the appropriate party, and/or obtains enough information to allow for convenient follow-ups for the guest. Schedules all guest/client appointments. Collects and records cash, checks, and credit card payments from guests. Reconciles cash drawer daily, as directed by the accounting office. Opens and closes repair orders for all incoming and outgoing vehicles in a timely manner. Provides clerical support as requested. Operates office equipment and computer systems as needed. Body shop or automotive receptionist experience is a plus. Employee Incentives Competitive Pay Plans Employee-centered atmosphere. Heated and cooled facility. Paid Holidays, Paid Time Off, Medical, Dental, Vision, and more Paid Holidays, Paid Time Off, Medical, Dental, Vision, and more.
    $22k-28k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Barracuda Staffing

    Front desk agent job in Tulsa, OK

    We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. This person will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support to ensure smooth daily operations. Pay: $18-$20 per hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM Responsibilities: Greet and assist visitors, clients, and team members in a professional and welcoming manner Answer and direct incoming phone calls and emails Maintain front desk and lobby areas to ensure a clean and organized appearance Schedule appointments, meetings, and conference room usage as needed Receive, sort, and distribute mail and deliveries Assist with data entry, filing, and basic administrative tasks Support other departments with clerical and organizational duties Maintain office supplies inventory and reorder as needed Uphold company policies and confidentiality at all times
    $18-20 hourly 29d ago
  • Front Desk Associate

    Genesis Health Clubs 3.8company rating

    Front desk agent job in Tulsa, OK

    Job DescriptionWe are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Responsibilities: Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones and checking-in members Take prospective members on tours of the facility Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring the facility is clean and safe Qualifications: Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Complete our short application today!
    $21k-27k yearly est. 23d ago
  • Medical Front Desk Receptionist - $15/hr

    Key People Key Positions

    Front desk agent job in Tulsa, OK

    Job DescriptionKey Personnel is seeking an experience Medical Front Desk Receptionist to join a medical center in the Tulsa, OK area. Medical Front Desk Receptionist Payrate: $15/hr. Medical Front Desk Receptionist Schedule: Monday to Friday, Hours TBD Medical Front Desk Receptionist Summary:We are seeking a friendly, professional, and detail-oriented Medical Front Desk Receptionist to serve as the first point of contact for patients in a fast-paced medical office. This role is essential to creating a positive patient experience while supporting daily administrative and clerical operations. Medical Front Desk Receptionist Responsibilities: Greet and check in patients in a courteous and professional manner Answer multi-line phones and route calls appropriately Schedule, confirm, and manage patient appointments Verify patient demographics, insurance information, and collect co-pays Scan, file, and maintain patient records in the electronic health record (EHR) system Communicate effectively with providers, clinical staff, and patients Maintain a clean, organized, and HIPAA-compliant front office Handle general administrative tasks such as copying, faxing, and data entry Medical Front Desk Receptionist Qualifications: Previous experience in a medical front desk role required Knowledge of medical terminology and insurance verification Experience with EHR systems Very strong customer service and communication skills Ability to multitask and remain calm in a fast-paced environment Proficient with basic computer applications (Microsoft Office, email, scheduling systems, typing) Key Personnel Benefits:While on Key Personnel's payroll, you can access Key's benefits package, including health, dental, vision, accident, critical illness, term life, short-term disability, PTO, and more! For additional job openings, visit: *************** Key Personnel is an Equal Opportunity Employer. A drug screen and background check may be required. #INDPR36
    $15 hourly 6d ago
  • Receptionist

    Us Tech Solutions 4.4company rating

    Front desk agent job in Bartlesville, OK

    + Handle complex and confidential secretarial and administrative assignments. + Coordinate and plan the organization of events, ensuring all logistical and operational aspects are covered. + Oversee and manage the ""called in"" process, handling all related actions. + Manage the payment process of invoices. + Oversee the inventory of PPE and boots, ensuring all items are adequately stocked and maintained + Coordinate all visitor arrangements (Hotel, driver etc...) + Type and proofread formal letters, correspondence, and miscellaneous documents; compose correspondence and responses to inquiries independently. **Responsibilities:** + Answer telephone and handle requests for information at an advanced level. + Contact for daily visitors - Prepare Badge, Visitor Access, Answering Doors + Set up and maintain department records and files. + Arrange travel schedules and reservations. **Experience:** + 2-3 years of experience. **Skills:** + Supervise and train others. + Monitor accuracy, completeness and timeliness of all critical business systems transactions. + Coordinate meetings and office communications. + Schedule conference rooms, audio/visual equipment and other materials as requested. **Education:** + HSD **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $24k-30k yearly est. 60d+ ago
  • Receptionist

    Alwahban Management

    Front desk agent job in Tulsa, OK

    Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner. Greets, screens and directs incoming customers and vendors in a professional manner. Operates standard office equipment including: photocopy machine facsimile machine computer and printer typewriter multi-line telephone system Collects money and credit cards for payment of goods and services from customers and places in cash drawer. Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily. Types and files various correspondences and other documentation as required. Maintains a professional office environment and promotes a positive image for the company. Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested. Performs other related duties as assigned. 12. Experience in the automotive field preferred Skills: Interpersonal Skills Oral Communication Skills Written Communication Skills Reading Skills Computer Literacy Keyboard Skills Telephone Etiquette Customer Relations Customer Service Diplomacy Professionalism Filing Math Aptitude Organization Time Management Quickbooks Proficient preferred
    $22k-28k yearly est. 60d+ ago
  • Legal Front Office Clerk (English/Spanish)

    Rivas & Associates

    Front desk agent job in Tulsa, OK

    The Front Desk Clerk is responsible for ensuring smooth communication flow and providing a welcoming first impression of our firm. Responsibilities/Duties: Mail Management: Retrieve mail from the PO Box daily to ensure timely internal and external mail distribution. Efficiently open, sort, and scan incoming mail, facilitating accurate and secure delivery. Log the receipt of all mail with timestamps, maintaining accurate records for tracking purposes. Directly distribute processed mail to designated staff members within the firm, fostering efficient communication. Effectively manage outgoing mail by transporting it to the appropriate postal service, FedEx, or other designated carrier as required. Client Services: Provide a warm and professional welcome to walk-in clients, addressing their inquiries and directing them as needed. Process client payments efficiently using a designated system. Scan client documents using appropriate equipment, ensuring their secure storage and efficient retrieval. Return scanned documents to clients promptly. Communicate client arrivals to appropriate staff members via phone or internal messaging system, facilitating prompt client service. Requirements: Education: High school diploma or GED (minimum requirement) Language Skills: Bilingual in English and Spanish Experience: At least 6 months of customer service experience Technical Skills: Proficiency in using Google applications; familiarity with Microsoft Suite is a plus Background check required Notice: This position is a direct hire. We are not partnering with any third-party staffing agencies or recruiters for this role. Any candidates submitted by third parties will not be considered, and Rivas & Associates will not be responsible for any fees regarding unsolicited candidates. Equal Opportunity Employer Statement: Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-28k yearly est. 4d ago
  • Front Desk/Host

    Daveandbusters

    Front desk agent job in Tulsa, OK

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.8 hourly Auto-Apply 60d+ ago
  • Spa Coordinator / Front Desk Staff / Tub Attendant

    Spa Southern Hills

    Front desk agent job in Tulsa, OK

    ✨ Join Our Team at Spa Southern Hills ✨ Spa Coordinator / Front Desk Staff / Tub Attendant Spa Southern Hills is growing, and we're looking for a friendly, reliable, and guest-focused team member to join our Front Desk & Spa Coordination team. If you love creating calm, beautiful experiences and thrive in a wellness-centered environment, we'd love to meet you. What You'll Love About Working With Us Part-time & full-time positions available Competitive hourly wages Generous spa credits & employee discounts Discounts for friends & family Flexible scheduling that supports work-life balance Open daily from 10:00 AM - 6:00 PM (no late nights!) Supportive, positive work environment Opportunities for professional growth within the spa About the Role This is a dynamic, multi-functional position. You'll float between three key roles based on the needs of the day, helping ensure every guest experience is smooth, relaxing, and memorable. ♀️ Spa Coordinator Coordinate communication between clients, therapists, and front desk staff Manage therapist schedules and assist with daily flow Ensure treatment and relaxation areas run seamlessly Front Desk Concierge Greet guests with warmth, professionalism, and care Schedule appointments, answer phones, emails, and inquiries Handle check-ins, checkouts, and point-of-sale transactions Create a welcoming first and lasting final impression Tub Attendant Prepare, reset, and maintain our signature Hydrotherapy Tub Soaks and Oxygen Treatments Enhance guest experiences with thoughtful details such as chilled neck wraps, beverages, and Epsom salt infusions Maintain cleanliness and organization of treatment areas We're Looking for Someone Who Is: Naturally warm, calm, and friendly - even during busy moments Excellent with communication, multitasking, and guest service Comfortable improvising and problem-solving Reliable and team-oriented Available for a flexible schedule between 9:00 AM - 7:00 PM, including some weekends as part of a shared team schedule Bonus: Experience in hospitality, customer service, or spa/wellness environments Why Spa Southern Hills? We believe wellness starts with how people are treated - both our guests and our team. If you're passionate about people, wellness, and creating peaceful, elevated experiences, you'll feel right at home here. Apply today and grow with us at Spa Southern Hills!
    $16k-23k yearly est. 60d+ ago
  • Front Desk Staff

    Excel Fitness

    Front desk agent job in Tulsa, OK

    All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities -Greet members, prospective members and guests, providing exceptional customer service. -Responsibilities could include: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements -Customer service background preferred. -Basic computer proficiency. -Upbeat and positive attitude! -Punctuality and reliability is a must. -Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. -Strong listener with the ability to empathize and problem solve. -Demonstrate diplomacy in all interactions while using appropriate behavior and language. -High School diploma/GED equivalent required. -Must be 18 years of age or older. Physical Demands -Continual standing and walking during shift. -Continual talking in person or on the phone during shift. -Must be able to occasionally lift up to 50 lbs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16k-23k yearly est. Auto-Apply 60d+ ago
  • Guest Services Agent

    Crescent Careers

    Front desk agent job in Tulsa, OK

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Availability to work both 1st and 2nd shifts, weekends, and holidays is required. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guest NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
    $21k-27k yearly est. 30d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Broken Arrow, OK?

The average front desk agent in Broken Arrow, OK earns between $21,000 and $30,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Broken Arrow, OK

$25,000

What are the biggest employers of Front Desk Agents in Broken Arrow, OK?

The biggest employers of Front Desk Agents in Broken Arrow, OK are:
  1. Cherokee Nation Businesses
  2. Choice Hotels Catoosa/Tulsa
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