Front desk agent jobs in Lakewood, NJ

Property Description Wave Resort, located in the picturesque beachfront community of Long Branch, New Jersey, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious resort that offers unparalleled service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort showcases modern design, stunning ocean views, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Wave Resort team, you'll have the chance to provide exceptional service to our guests, work in a beautiful coastal setting, and be a part of a renowned hospitality destination. Join us in delivering memorable moments and become a valued member of our team at Wave Resort in Long Branch, NJ! Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $19.00 - USD $19.00 /Hr.

Job DescriptionThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values integ Rity, dEdication, consis Tency, expe Rience and inn Ovation! Requirements A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multi-task. Customer service oriented. Punctual, responsible and pays attention to detail. CPR/AED training preferred. Prior sales experience in a retail setting is preferred. Successful completion of all Retro University courses. Environment Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member Greeting and checking in members as they come in. Resolving member issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. Ensuring a safe and clean environment for all members and staff. Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. Opening and closing the facility if scheduled. Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.

Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Branchburg, NJ First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. Hourly Wage Range: $16.00-$17.00 an hour *Actual rate offered will be based upon experience, location, and position. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

Come join our Front Desk team in creating "monumental experiences" for our guests! We are seeking a friendly, spirited, outside-the-box thinker to join our team. Above all, we are looking for someone who puts guest relations and the guest experience above all else. The Front Desk is the Hub of the hotel, which means you will have the most interaction with our hotel guests and will coordinate their whole experience with all other departments. This position is Part Time Front Desk Agent/Night Auditor. The ideal candidate will be: · Fun and approachable · Calm, cool and collected under pressure · Resourceful and able to think on their feet · Highly organized and detail-oriented · A strong communicator able to liaise with guests + share pertinent information across departments · Someone who lives and breathes hospitality Job duties will include but not be limited to: · Utilizing Property Management System software to conduct the bulk of work duties · Checking guests in with a warm welcome and big smile · Anticipating guests needs and finding creative ways to go above and beyond · Identifying VIPs and assign rooms appropriately based on guest needs · Consistently coordinating with Housekeeping and Engineering · Ensuring billing is correct + post correct charges · Answering phone calls, guest questions, and requests · Handling guest complaints calmly and swiftly · Communicating effectively via email for internal and external communication · Checking out guests while ensuring they enjoyed their stay + fixing any issues prior to departure Qualifications: · Previous hotel experience strongly preferred, but prior Customer Experience is required · Fun, outgoing, and warm personality · Fluent in written and spoken English - other languages a plus · Excellent oral and email composition skills · Ability to multitask with a smile The Hotel is open 24/7 - this means availability to work mornings, evenings, overnights, weekends, and holidays. Shifts can be 7am-3pm, 3pm-11pm or 11pm-7am. Join Our Team and Enjoy Outstanding Benefits! At Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team: 401(k) Retirement Plan Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings! Paid Time Off After 90 days of service, Part Time Associates are eligible to earn sick time based on hours worked. Employee Referral Program Help grow our team and earn rewards when you refer friends or family. Travel Perks Enjoy discounted room rates at Marriott properties worldwide! Daily Meals Complimentary meals are provided to all associates during their shift. EOE/ M / F /D/V Shift can be either: 7:00 am-3:00 pm; 3:00 pm-11:00 pm or 11:00 pm - 7:00 am

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16-$18 per hour

Job Details ICONA Grand Victorian LLC - Spring Lake, NJ Seasonal Hospitality - HotelDescription Job Title Front Desk Agent Classification Non-Exempt Reports to Front Desk Manager Summary/Objective The Front Desk Agent is responsible for welcoming guests, checking guests in/out and making guests feel comfortable in their environment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Coordinates with various departments to ensure rooms are ready for check-in. Answers inquiries regarding hotel area and services. Provide luggage service when needed. Provide suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays. Travel No travel is expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience.

Benefits: 401(k) Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Vision insurance The Woodhouse Spa is seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our valued guests. This individual will provide exceptional customer service, assist with appointment bookings, handle guest inquiries, and promote spa services and products. The ideal candidate should have a background in sales and hospitality, with the ability to multitask in a fast-paced, luxury environment while maintaining a professional and welcoming demeanor. Key Responsibilities: Greet and welcome guests warmly upon arrival, ensuring a positive and inviting experience. Answer phone calls, respond to emails, and manage guest inquiries about services, products, and scheduling. Efficiently schedule and confirm appointments, handling bookings and cancellations. Promote and upsell spa services, treatments, and retail products. Maintain accurate records of guest preferences, transactions, and appointments. Process payments and balance the cash register at the end of each shift. Ensure the front desk area and lobby are clean, organized, and stocked with necessary materials. Assist guests with special requests, ensuring that all needs are met to create a luxurious experience. Stand and remain attentive throughout the shift, anticipating and addressing guest needs. Collaborate with spa therapists, managers, and other team members to ensure smooth daily operations. Handle guest complaints or concerns with professionalism and escalate issues to management as necessary. Qualifications: Previous experience in hospitality, guest services, or luxury retail is required. Sales experience, particularly in a high-end or luxury environment, is highly preferred. Excellent communication, interpersonal, and organizational skills. Ability to remain professional, friendly, and calm under pressure. Must be able to stand and remain on your feet for the duration of the shift (8+ hours). Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Discounts on spa treatments and retail products Opportunity for growth within the company Health, dental, and vision benefits (for full-time employees) Job Type: Full-time Pay: $17.33 - $18.09 per hour Expected hours: 35 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Evening shift Monday to Friday Weekends as needed Ability to Commute: Red Bank, NJ 07701 (Required) Ability to Relocate: Red Bank, NJ 07701: Relocate before starting work (Required) Work Location: In person Compensation: $17.00 - $20.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

The Holiday Inn at The Mainland Manahawkin/LBI located at 151 Route 72 West in Manahawkin, New Jersey is currently hiring for a full-time Front Desk Agent. The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. This position requires weekends, holidays, and ability to work 7a to 3p, 12p to 8p, and 3p to 11p shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus BENEFITS You are also eligible to receive the following benefits: (FT Only) Paid time off & vacation Health, dental, vision insurance Voluntary life and critical ill insurance 401k Annual performance reviews Holiday pay (PT only) Paid time off 401k Annual performance reviews

The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The dual role of the Rooms Coordinator/Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Rooms Coordinator manages reservations and room inventory, ensuring efficient allocation and scheduling of accommodations. They handle group bookings, coordinate guest requests, and communicate with various departments and clients to ensure smooth operations and guest satisfaction. Responsibilities include maintaining accurate records, managing room blocks, and resolving guest issues. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Has 2-3 years of experience Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records. Communication Skills: Excellent written and verbal communication for interacting with guests and colleagues. Customer Service: Strong focus on providing excellent service and resolving guest issues. Attention to Detail: Ensuring accuracy in reservations, billing, and other tasks. Problem-Solving: Ability to identify and resolve issues related to reservations, guest requests, and other operational challenges. Technical Proficiency: Familiarity with reservation systems, databases, and other relevant software. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Job DescriptionBenefits: Flexible schedule Free uniforms Paid time off Training & development We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable. Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Perform other duties as requested by management. PREREQUISITES: Experience: Previous hotel-related experience desired. Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Day shift Holidays Night shift Weekends as needed Education: High school or equivalent (Preferred)

As a office team member, you'll be on the fore-front of cutting edge technology, high end training and sophisticated systems through our Office Department. As a member of our Office Staff Team your main role will be to generate leads by developing a rapport with clients, understanding our service opportunities, helping with qualifying and closing sales and more importantly keep each of our clients and their businesses informed about new products or services that they may require or wish to purchase from time to time. You'll Plan, develop business opportunities at your assigned desk. Initiate sales process by collecting and understanding clients requirements. Build rapport with potential clients, clearly presenting our value proposition and capabilities; overcome objections and negotiate while keeping the company's best interest at heart. Grow clients by both introducing them to new products/ services and by expanding existing product/service offered. Contribute by sharing competitive products information and customer needs to our clients and their businesses. Achieve revenue goals by leading customers through an end-to-end sales cycles by completing technical work fast and effectively. You'll have 7+ years of relevant work experience in business development and service work. Experience in highly cross-functional, fast-moving, global environment. Experience working with executive level business and marketing leaders within client organization. Passion to learn and solve complex customer requirement. Our Office Staff Team Job Description & Requirements Secretary and Phone Operator. Helps with office work, by straightening the office desks. Handles answering the operator extension. Handles the everyday Secretarial duties. Handles, keeping the office clean and neat for management. Requires Secretarial skills and computer knowledge to go with said title.

Job Description For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you! It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures. DUTIES Phone Call Management Quick and Accurate Reservations Entry Providing Excellent Customer Service to all Clients Providing Dispatch Support Upselling Packages and VIP Services Trip Management and Administration QUALIFICATIONS Knowledge of local area and routes strongly preferred Excellent attention to detail required Excellent customer service skills required 40 WPM typing skills required Education: High School Diploma or equivalent required Experience: 1-3 years related experience preferred Certification/Licensure: N/A Software/Hardware: An understanding of MS Office Applications Job Posted by ApplicantPro

City, State:Warren, New Jersey Title: Guest Service Agent FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $18/hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule required, including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-12-08 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

←Back to all jobs at LBI NATIONAL GOLF AND RESORT ROOM COORDINATOR/FRONT DESK AGENT The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! Perks for being a LBI team member: · Free Golf · Benefits for Full-time team members · 401k for Full-time team members · Discounted merchandise and dining · Discounts on hotel stays at all VIVÂMEE Hospitality resorts · Exciting work culture · Promote and portray the VIVÂMEE Values. Position Summary: The Rooms Coordinator is responsible for supporting the efficient operation of the rooms division, including reservations, guest services, and housekeeping coordination. This role ensures that room assignments, room blocks, special requests, and guest preferences are managed accurately and that interdepartmental communication flows effectively to deliver exceptional guest experience Key Responsibilities: Manage and coordinate daily room assignments based on reservations, VIPs, and special requests Liaise with housekeeping to ensure timely room readiness and accurate status updates Track and communicate guest preferences and special occasions (e.g., birthdays, anniversaries, VIPs) Support front office and reservations teams with pre-arrival planning and guest follow-up Monitor inventory of rooms and communicate overbookings, out-of-order rooms, and room discrepancies Assist in maintaining guest profiles in the PMS (Property Management System) Respond to internal and external communications in a timely and professional manner Support seamless check-in and check-out processes through effective coordination Ensure guest satisfaction by following up on room-related issues and coordinating service recovery when needed Perform administrative tasks such as coordinating event room blocks, compiling reports, handling emails, and updating tracking sheets Qualifications: · Prior experience in front office, reservations, creating room blocks or hotel operations preferred · Strong organizational skills and attention to detail · Excellent verbal and written communication skills · Proficient in hotel management systems (e.g., Opera, OnQ, Maestro, etc.) · Ability to multitask and remain calm in a fast-paced environment · 2-3 years' experience · Full availability with schedule and shifts, Holidays, weekends a MUST · A team player with a guest-first mindset · High school diploma or equivalent; hospitality degree or certification a plus · Position is typically based in an office within the front desk or rooms division area Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer. Please visit our careers page to see more job opportunities.

Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The role of the Hotel Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Hotel LBI Part-Time $17.00 an Hour We are looking for a qualified front desk agent with a positive mindset to join our team. Are you a people person? Do you aim to provide a memorable experience with every interaction? If so, we would love to have you on our team! Applicant must have strong interpersonal and administrative skills. Key Requirements: Please have solid references Successful history as a front desk agent or related hospitality/Customer Service experience Seeking outgoing person with a team mindset Flexible to cross train and for emergency coverage Punctual and Reliable Task-driven individual Prior Guest Service Experience Can work weekends and holidays Standing required entire shift Work as a team Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments Maintain a clean and neat front desk area To Apply: Submit resume detailing your experience

Job Description The culture at LBI National is built on our shared core VIVÂMEE Values - JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team. Come join a fun team with an amazing culture while working in a beautiful environment! LBI is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. VIVÂMEE Hospitality, plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault. Perks for being a Renault team member: Free Golf Benefits for Full-time team members Discounted merchandise and dining Exciting work culture More perks coming soon… The dual role of the Rooms Coordinator/Front Desk Agent is to ensure quality service to all hotel and visiting guests. The Front Desk Agent is the first and last impression most of the time. Their role is to understand the Resort facilities and make our guest(s) feel comfortable and answer their questions. Rooms Coordinator manages reservations and room inventory, ensuring efficient allocation and scheduling of accommodations. They handle group bookings, coordinate guest requests, and communicate with various departments and clients to ensure smooth operations and guest satisfaction. Responsibilities include maintaining accurate records, managing room blocks, and resolving guest issues. Responsibilities: Promote and portray the VIVÂMEE Values. Know, understand, and adhere to company established policies and procedures. Accommodate hotel guests in meeting their needs and requests. Ensure quality service to all hotel-visiting guests. Handle hotel promptly and with courtesy. Check in and out hotel guests. Perform night audit(s), if working the overnight shift. Document, report, and bring to management's attention inappropriate guest behavior. Direct all incoming phone calls to the appropriate departments. Prepare check in packets. Be the “information hub” for the hotel guests and helping them be comfortable and having an enjoyable experience at Renault Winery Resort. Set up, maintain and breakdown the continental breakfast and coffee station when appropriate and required by the Hotel Manager. Attend to guest needs, i.e. help with baggage, give directions, get blankets etc. To complete assignments as directed by the Hotel Manager. Must be able to lift a minimum of 15 lbs. Inform hotel guests of company policies and procedures. Utilizes knowledge of room dynamics, seating capacities and assignments Communicate to restaurant manager when inventory items need reordering. Controls and maintains all paper products and promotional material Answers the phone with proper phone etiquette and assist the guest with professionalism at all times. Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties. Assists service personnel assigned or specified by manager. Verifies and checks in deliveries in absence of the restaurant manager. Seeks approval of bar and station cleanliness from manager prior to end of shift. Ensures the menus are clean and that a appropriate number of menus are available. Accepts payments, completes transactions and complies with all established check procedures. Performs and executes closing paperwork and deposits within established procedures. Has extensive knowledge of menu, daily specials, promotional offerings, and be able to convey overall knowledge of property events and locations. Must be able to work any shift Requirements Has 2-3 years of experience Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain detailed records. Communication Skills: Excellent written and verbal communication for interacting with guests and colleagues. Customer Service: Strong focus on providing excellent service and resolving guest issues. Attention to Detail: Ensuring accuracy in reservations, billing, and other tasks. Problem-Solving: Ability to identify and resolve issues related to reservations, guest requests, and other operational challenges. Technical Proficiency: Familiarity with reservation systems, databases, and other relevant software. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LBI National at Vivamee is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.