Front desk agent jobs in Largo, FL - 521 jobs

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Download PSP orders into NDS system after review and correction of ROE Edit List. When necessary, manually enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item "outs". Ensures COAs, and Spec Sheets are provided to Customers as necessary. Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Research customer, Sales Rep and BAKEMARK Affiliate inquiries. Back up to Will-Call and other positions as directed by Supervisor. Provide Sales Representative vacation relief. Files documents as directed. Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input. Treat all customers both externally and internal with dignity and respect. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties will be assigned as needed to meet company goals and objectives. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Coordinates patient check-in procedure, collects patient payments, and manages all information necessary for patient visit. REPORTS TO: Clinic or Practice Manager RESPONSIBILITIES Duties include but are not limited to: Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed Ensures patient information is complete and accurate; updates patient profiles and scans required documents in Greenway if necessary Collects co-payments and outstanding balances Manages patient monies collected and closes batches at end of day Provides necessary release and HIPAA forms to patient for completion and signature Informs clinical staff or other appropriate parties of patient arrivals Generates fee tickets when patients arrive and assembles patient charts for next day visits Ensures patient referrals are obtained as required by managed care plans Monitors schedule and organizes patient flow for office appointments; communicates end of day no shows to the scheduling area Maintains clean and orderly waiting area, coordinates patient movement, reports problems or irregularities to Practice Manager Meets or exceeds quality and productivity standards as set by the Practice Manager Answers emails and voicemails and returns patient calls in a timely and efficient manner Completes requests for information from other UD staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information Participates in staff meetings as directed by the Practice Manager Participates in marketing activities as directed by the Practice Manager Cross trains and performs other Practice functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Practice Manager Any other duties and/or special projects as assigned REQUIRED EDUCATION, SKILLS, AND EXPERIENCE High School Diploma or GED required; Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology experience preferred. Front Desk representative must be computer literate and able to operate Greenway and multiple Microsoft Practice applications. ADDITIONAL SKILLS AND EXPERIENCE Front Desk Representative must be able to: Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect Displays a professional outgoing warm and helpful attitude Possesses compassion for dealing with people who are ill and need help Plan, prioritize, and complete multiple tasks as delegated by the Practice Manager Work under pressure; assess, respond, and communicate issues in a timely manner Communicate clearly with patients and coworkers through the telephone, email, and in-person Interpret and apply clinical and non-clinical policies and procedures PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS Requires sitting and standing associated with a normal Practice environment; travel as business needs dictate. DRUG FREE WORKPLACE United Digestive is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening. EQUAL OPPORTUNITY EMPLOYER United Digestive is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, color, or national origin in its employment practices.

The purpose and objective of this position is to assist in the coordination and operation of the Front Office to ensure that all guests' needs are met. This position is responsible for communicating with guests who wish to use our facilities and/or stay in the hotel. The Front Desk staff is responsible for establishing a good working relationship between department heads, supervisors and employees of the Resort in order to ensure that the needs of the guests are responded to promptly and efficiently. DUTIES & RESPONSIBILITIES: Responsible for greeting and assisting every guest upon their arrival and departure. Responsible for checking guests in and out of the hotel in an efficient and hospitable manner using approved computer systems. Responsible for providing courteous guest service by responding promptly and efficiently to inquiries, requests and complaints. Responsible for maintaining a cash bank issued to the individual employee. Ensuring that all cash drops and nightly paperwork are completed fully and promptly and that the bank level is maintained to be able to give change to guests upon request. Responsible for answering all incoming calls from outside and internal phone lines in a courteous manner and ensuring the caller is directed to the proper person or department. Responsible for answering all guest inquiries and following up with the guest to ensure a satisfactory resolution. Must have an enthusiastic, pleasing and helpful attitude toward each guest and fellow employees. Responsible for being professionally groomed in prescribed uniform including nametag, close-toe shoes and access to bank on each scheduled shift. Responsible to listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other resort services, directions to local attractions or function rooms, car rentals, airline shuttle service, taxi service, etc. Responsible for giving out and sharing with resort guest's pertinent information about the resort and its services and informs guests at every opportunity. Responsible for complying with all Safety Harbor Resort and Spa policies and procedures. Responsible for knowing daily event schedules and has ability to direct guests to functions. Responsible for keeping up to date with spa services and room packages to be able to share with guests. Also, must be able to book room rate/packages in hotel pms system. Responsible for reporting to the front desk on time and in full uniform for scheduled shift. Responsible for booking walk-in and phone in reservations using PMS system. Required to be visible and available to the guests at all times. Responsible for attending all required meetings. Responsible for properly keeping all logs current. This includes the Guest Call Back log, Room Move log, Food & Beverage promo log, etc. This log is located and must be kept at the front desk or PBX phone area at all times. Responsible for recording all wake-up calls properly. Also, giving courteous, friendly and prompt wake-up calls at all recorded times. Responsible for assisting guests with any special needs assistance, such as obtaining wheelchair. Responsible for routing all incoming faxes to proper department or guests in a timely manner. Responsible for assisting guests in business center. Responsible for issuing and returning safety deposit boxes to guests as needed. Responsible for making reservations, appointments and arranging for transportation for guests as needed. Responsible for reporting any safety concerns to appropriate manager/supervisor. REQUIREMENTS AND QUALIFICATIONS: MUST HAVE PREVIOUS HOTEL EXPERIENCE. Must be able to work a flexible schedule, nights, weekends and holidays. Must have strong guest service skills. Must be able to read, write and communicate in the English language. Must be able to lift and carry a minimum of 15 lbs. Must be able to stand on feet for long periods. Must be able to work in and with groups of different cultures and backgrounds. Must be able to work with multiple computer systems for long periods. Must be a team player. Must be able to walk, run, bend, stoop, reach and stand. Must be able to work in a fast-paced environment. Must be able to remain calm and guest services orientated during heavy check-in and checkout periods. Must be able to walk length of resort continuously throughout the scheduled daily shift. Must be able to work on a computer for long periods of time.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation Rate: $15-$19 Hourly Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

We are looking for highly organized candidates with excellent people skills for the position of Front Desk Agent. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. About Us: Lido Beach Resort is renowned for its beautiful beachfront location, upscale dining options, and vibrant atmosphere. Our resort offers a unique blend of relaxation and activity, with amenities like two heated pools, a poolside bar, and direct access to Lido Beach. Our staff is celebrated for their friendly and attentive service, making every guest feel at home. We pride ourselves on being a workplace where team members are valued as our most important resource. At Lido Beach Resort, we believe our team members are the heart of our success. We offer a dynamic work environment where you can grow professionally while enjoying the beauty of Sarasota's Gulf Coast. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Proficient in HMS Properly close out end of day Ensure all numbers match across the board prior to importing them into the system Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verification's, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Property Description The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are ample opportunities for career growth and advancement. Our resort offers stunning oceanfront views, upscale amenities, and a prestigious reputation, creating a truly exceptional work environment. As a member of The Don CeSar team, you'll have the chance to provide unparalleled service to our esteemed guests, work in a supportive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable memories for our guests and become a valued member of our team at The Don CeSar! Overview We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today! Qualifications High school diploma or equivalent Previous experience in hospitality or customer service preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Excellent organizational skills and attention to detail Basic computer skills and experience with reservation software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow in the role Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Welcome to DoubleTree Tampa Rocky Point Waterfront! We're thrilled that you're considering joining our team. At the Rocky Point DoubleTree you can enjoy all the perks of working for the Hilton brand while working at a beautiful hotel with a family-oriented team. At DoubleTree, we also offer a range of amenities including 291 comfortable rooms, a well-equipped fitness center, a business center, versatile meeting rooms, an inviting outdoor pool, and a popular on-site restaurant. Situated in Tampa, Florida, our hotel provides convenient access to Clearwater Beach, Tampa International Airport, and Downtown Tampa, all while enjoying the serene beauty of our waterfront location. Come be a part of our exceptional team and help us deliver outstanding experiences to our guests! We are in search of an experienced Front Desk Agent with open availability. Hilton PEP experience highly preferred. We offer competitive wages that commensurate with experience. The position is mid and/or 3-11PM shifts. Start pay is $16.50 per hour for Hilton front desk experience. We are seeking a friendly and professional Front Desk/Guest Service Agent to join our team. You will be the first point of contact for our guests and provide exceptional customer service. If you have excellent communication skills, a positive attitude, and enjoy working in a fast-paced hospitality environment, we would love to hear from you. This position will also be required to drive the shuttle van on occasion so must have a valid driver's license and be comfortable driving a work van. Duties: - Greet and welcome guests upon arrival with a warm and friendly demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Answer phone calls and respond to guest inquiries in a timely manner - Handle guest requests and resolve any issues or complaints promptly - Process payments and maintain accurate records of guest transactions - Assist with night audit duties as needed - Maintain a clean and organized front desk area Experience: - Previous experience in a customer service role, preferably in the hospitality industry - Strong phone etiquette and communication skills - Multilingual abilities are a plus - Familiarity with hotel management software systems - Knowledge of front desk operations and guest services Benefits: - Competitive pay based on experience - Opportunities for career advancement within the hospitality industry If you are looking for an exciting opportunity to work in a dynamic hotel environment where you can make a positive impact on guests' experiences, please apply with your resume. We look forward to hearing from you! Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Paid time off Referral program Vision insurance

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Overview: A Kolter Hospitality Gallery Host delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality and Hyatt Place standards, policies and procedures. Performance Expectations: Assist guests with check-in and check-out processes. Coordinate all guest requests. Inform guests of hotel services, features and room amenities. Welcome the guest by name whenever possible. Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards. Set up and break down meeting space. Prepare food for meetings/events. Follow the hotel's rate structures, discounts and sell/upsell strategies. Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc. Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats. Cancel room reservations according to policy. Report any items in need of repair. Follow all safety procedures while working. Behavioral Expectations: Be effective and innovative in handling and solving problems in the workplace. Remain positive and helpful while working in a fast-paced environment. Committed to the success and growth of the company. Act honorably, even when no one is watching. Eagerness to grow and/or develop within the company Passionately provide personalized guest service Equal Opportunity Employer M/F/Veteran/Disability Drug Free Workplace Kolter Hospitality Participates in E-Verify Qualifications General Requirements: Able to work most weekends and holidays. Report to work on time and in proper uniform. Experience: None. Customer service experience in Hospitality a plus. Education: None Physical Requirements: Ability to stand/walk for up to 8 hours. Occasional lifting, pushing and pulling Kolter Hospitality is proud to be an Equal Opportunity Employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical benefits after 60 days of employment PTO and Holiday Pay 401K after one year of employment Employee Appreciation Program Employee Lunches Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications FOSSE experience strongly preferred Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Customer service experience Excellent communication and organizational skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests Must be able to work a flexible schedule that includes night, holidays and weekends Front Desk Agent Experience preferred NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. Benefits Free Parking Matching 401-K Room Discounts

About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction: Be the welcoming presence that creates great first impressions. As a Front Desk Agent, you'll support daily operations through positive, professional interactions. Responsibilities: Greet visitors in a friendly and professional manner. Direct guests and assist with front-area coordination. Maintain an organized and welcoming environment. Support team members with daily needs. Represent the organization with professionalism. What We Offer: On-the-job training. Growth and advancement opportunities. Performance recognition and incentives. A respectful, team-oriented atmosphere. If you enjoy being the first friendly face, apply today! Qualifications Polished and approachable. Strong communication skills. Organized and dependable. Enjoys working with people. Additional Information Competitive salary Growth opportunities within the organization Professional development and skill-building support Collaborative and structured work environment Stable, full-time position with long-term potential

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, a true gem in the heart of the city of Tampa. With 210 stylishly appointed guest rooms and 13,042 sq ft. of versatile meeting space, our hotel is not just a destination; it's an experience. As a member of the Pyramid Family, we take pride in fostering a culture that sets us apart as the premier employer in the area. Every member of our team plays a pivotal role in delivering outstanding service and creating memorable experiences for our guests. We don't just want to be a hotel people pass through; we aim to be distinguished by our excellent culture. Discover today what a fulfilling career with Pyramid Global Hospitality at Hotel Flor Tampa Downtown can mean for you! What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. What are we looking for? Qualifications: High school diploma or equivalent. A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Originally opened in 1949, the Beachcomber's name captures the essence of the property. It's all about the beach. Put your toes in the sand and soak in the sun on 200 feet of private beachfront. As was the norm in the early iterations of Florida hotels, Beachcomber's rooms all open up to a lush courtyard featuring tropical gardens, pools and endless spots to relax in the shade. No matter where you are, at the Beachcomber, you're always just steps from the beach and within earshot of live music emanating from our legendary beach bar, Jimmy B's! What you will have an opportunity to do: We're looking for a friendly, reliable, and guest-focused Front Desk Agent to be the welcoming face of our resort! This role plays a key part in creating memorable first and last impressions by delivering warm service, efficient check-ins and check-outs, and genuine hospitality throughout every guest interaction. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. After submitting your application, you will receive an invitation to complete a brief assessment. Completion of this assessment is required in order to be considered for the position. What You'll Do Greet guests with a positive, professional, and welcoming attitude Handle check-ins, check-outs, room assignments, and guest requests Provide information about the resort, amenities, and local attractions Accurately process payments and maintain guest accounts Respond to guest concerns with care and a solutions-oriented mindset Communicate effectively with Housekeeping, Engineering, and leadership teams Maintain a clean, organized, and professional front desk area Why Join Our Team Competitive hourly pay Medical, dental, and vision benefits (eligible employees) Paid time off and holiday pay 401(k) with company match Hotel discounts and resort perks Supportive team environment with growth opportunities What are we looking for? Qualifications Previous customer service or hospitality experience in a resort setting Strong communication and interpersonal skills Ability to multitask and remain calm in a fast-paced environment Flexible availability including weekends, holidays, and evenings Basic computer skills, hotel system experience preferred (Maestro experience a plus, not required) Passion for delivering exceptional guest service Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Join Our Team as a Guest Relations Expert at J. Joseph Salon! Are you a polished professional with a passion for sales and exceptional service? J. Joseph Salon, an upscale European-style salon, is looking for a dedicated Guest Relations Expert to deliver a welcoming experience for every guest. We offer both part-time and full-time roles for individuals who thrive in a fast-paced, high-end environment. What You'll Do Greet and welcome guests warmly Check guests in/out and manage appointments Provide salon tours and maintain a clean, inviting environment Promote specials, manage gift card sales, and assist with promotions Support salon managers with various tasks as needed Schedule Expectations Open availability Must be available to work evenings and weekends Shifts may start as early as 8:30 AM and end as late as 9:00 PM Flexibility to cover opening, mid-day, and closing shifts as needed Consistent reliability and commitment to scheduled shifts are required Why Join J. Joseph Salon? Competitive Pay: $14-$20 per hour Comprehensive Benefits: Dental, health, vision insurance, paid time off, and employee discounts Career Growth: Ongoing education, training, and advancement opportunities Flexible Schedule: Full-time and part-time shifts available, including evenings and weekends. Supportive Team: Work in a salon known for excellence, creativity, and continuous learning What We're Looking For 21 years of age or older Fluent in spoken and written English Strong computer skills Previous sales and customer service experience preferred Ability to work evenings and weekends Professional, charismatic, and guest-focused Ready to deliver an exceptional guest experience and grow your career in the beauty industry? Apply today! Requirements Must be 21 years of age or older. Fluent in spoken and written English. Strong computer skills are essential. Previous experience in sales and customer service is preferred. Ability to work evenings and weekends. Salary Description $14 - $20 / Hour

The Marina Concierge/Front Desk Agent (part time) at The Resort at Longboat Key Club provides exceptional guest service by managing front desk operations and assisting marina guests with their needs. This role requires a professional and friendly demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate will be the first point of contact for guests, ensuring a welcoming and seamless experience throughout their stay. Responsibilities Greet and welcome marina guests and resort visitors with a warm and professional attitude. Manage check-in and check-out procedures efficiently and accurately. Provide information about the resort & club, marina services, local attractions, and amenities. Coordinate reservations and maintain accurate records of marina slip assignments. Respond to guest inquiries and resolve complaints promptly and courteously. Assist with administrative tasks such as phone handling, data entry, and billing. Maintain a clean, organized, and attractive front desk and lobby area. Collaborate with other resort departments to ensure excellent guest service and operational efficiency. Requirements Previous experience in front desk, concierge, or customer service role preferred. Previous experience in a Marina setting preferred. Strong interpersonal and communication skills. Ability to multitask and remain composed in a busy environment. Proficient with basic computer applications and reservation systems. Flexible availability, including weekends and holidays. Professional appearance and a guest-focused attitude. Must be at least 18 years of age. Benefits Competitive hourly wage of $16.00 - $17.00, paid bi-weekly. Part-time schedule offering work-life balance. Opportunities for professional development within the resort community. Employee discounts and access to resort amenities. Supportive and friendly work environment. About the Company The Resort at Longboat Key Club is a premier luxury resort located in Longboat Key, FL, offering world-class accommodations, dining, and recreational experiences. Known for its exceptional service and stunning waterfront setting, the resort is a sought-after destination for travelers seeking relaxation and adventure alike. Join our team and become part of a community dedicated to delivering memorable experiences to each guest. ```

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! • Maintain complete knowledge at all times of: • All hotel features, services, hours of operation. • All room types, numbers, layout, decor, appointments and location. • All room rates, special packages and promotions. • Daily house count and expected arrivals/departures. • Room availability status for any given day • Scheduled daily group activities. • Maintain complete knowledge and comply with all hotel and departmental policies and procedures. • Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. • Meet with supervisor to review daily assignments and priorities. • Meet with departing Front Desk Agent to review business status and follow up items. • Access all function of computer system according to established procedures and standards. • Set up work station with necessary supplies; maintain cleanliness throughout shift. • Answer department telephone within three rings, using correct greeting and telephone etiquette. • Promote positive guest relations to all individuals approaching the Front Desk. • Accommodate all requests for information in a congenial manner. • Process all guest check ins according to established hotel requirements: • Confirm reservation in system and review all noted information • For guests without a reservation, sell a room type as agreed upon • Register guest in computer and generate a registration card • Verify registration card information with guest, obtain back up information for guest credit or payment method and input into system; collect cash when designated • Assign guest room • Advise guest of any messages, mail, faxes, etc. received for them • Inform guest of room safe and mini bar key and room key procedures • Issue parking passes validate valet parking tickets and enter information in computer • Communicate services and amenities included in packages to guests on packages • Obtain proper identification for tax exempt guests and attach form to registration card • Obtain guest signature for designated paperwork • Obtain Bell Person to escort guest and transport their luggage to the room. • Maintain guest history files on all guests. • Communicate VIP arrivals to designated personnel for escort and delivery of amenities. • Set up accurate accounts for each guest checking in according to their requirements (sharing, separate room, tax, incidentals) • File registration cards and vouchers in bucket by room number. • Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests. • Accommodate room changes expediently. • Handle guest complaints according to the six step procedures, ensuring guest satisfaction. • Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction. • Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals. • Offer detailed information on the voice mail system to callers and guests wishing to leave message. • Accept and record wakeup call requests; deliver to PBX. • Issue safe deposit boxes to guests and ensure security of keys. • Distribute all guest and department mail. • Monitor, send and distribute guest faxes. • Document and confirm reservations and cancellations. • Block rooms in the computer and follow through on designated requirements. • Pre-register designated guests and prepare key packets. • Communicate pertinent guest information to designated departments/personnel (special requests, amenity delivery). • Generate, print and distribute daily and weekly reports. • Resolve discrepancies on the room status report with Housekeeping. • Match the bucket check to in house guest ledger report; report discrepancies to manager. • Process all check outs according to established hotel requirements. • Resolve any late charges • Present folio to guest and resolve any disputed charges • Settle guest accounts following Accounting procedures • Retrieve guest room key from guest • Request guest comments on their stay • Process express check outs throughout the shift. • Handle requests for late check outs according to established hotel procedures. • Conduct group check ins and outs according to established hotel procedures. • Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information. • File guest room keys and ensure the safe keeping of keys at the Front Desk. • Adhere to all cashiering procedures: • Process adjustment vouchers, paid outs, correction vouchers, miscellaneous charges. • Make change for guests • Cash guests' personal checks/travelers checks. • Post charges • Settle room accounts • Run closing reports • Count bank at end of shift • Complete designated cashier reports • Balance receipts • Drop receipts • Secure bank • Legibly document pertinent information in the log book HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.