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Front desk agent jobs in Normal, IL

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  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Champaign, IL

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $15.00
    $28k-34k yearly est. 18d ago
  • Guest Service Agent

    Drury Hotels 4.4company rating

    Front desk agent job in Champaign, IL

    Starting at $14.50 an hour! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus. What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public Demonstrated attention to detail while handling multiple tasks simultaneously Familiarity with handling money, making change, and using office machines in day-to-day activities Ability to speak and receive direction (written and verbal direction) in English Willingness and ability to work alone as scheduled Rise. Shine. Work Happy.Hiring Immediately! The pay range is $16.01 - $24.03 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis.
    $16-24 hourly Auto-Apply 60d+ ago
  • Part-Time Sales Receptionist

    Milan Laser Hair Removal 3.9company rating

    Front desk agent job in Peoria, IL

    Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team! Pay: $17.00 an hour + Potential Monthly Bonus Status: Part-Time (19-21 Hours Per Week) Schedule: 3 Days Per Week (Rotating) * Week 1: Tuesday, Wednesday, Thursday * Week 2: Wednesday, Thursday, Saturday Position Summary: With our continued growth and success, we are excited to hire a part-time Sales Receptionist to be a part of our dynamic team in eoria, IL. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time. Responsibilities: Client Experience & Sales: * Actively engage with the clinic team to promote a culture of collaboration and drive sales growth. * Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction. * Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty. * Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews. Operational Support: * Efficiently complete clinic operational tasks with minimal direction. * Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records. * Assist with cleaning the treatment rooms and help clients to their rooms. Other Duties: * Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives Requirements: * High school diploma or equivalent (e.g., GED) required * Administrative and/or sales experience preferred * Exceptional communication skills, both written and verbal required * Ability to demonstrate initiative and work independently required * Works well in a team environment required * Ability to maintain highly confidential information required * Ability to use a computer and sales software required * Ability to display a passion for the aesthetics industry required * Willingness to work weekends and evenings as needed by the business required Benefits Include: * 401k retirement plan with vested employer match * Employee and spouse or legal partner receive free laser hair removal services * Commission opportunities * Career advancement opportunities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Equal Opportunity Employer
    $17 hourly 22d ago
  • Receptionist

    Victory Honda Peoria

    Front desk agent job in Peoria, IL

    : Dealership Receptionist Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. They set the tone for our company by being an outstanding listener and information source and knowing all points-of-contact for every department within the company to promptly assist customers. In addition, they perform administrative duties as needed daily. The ideal candidate has some experience in a position of similar responsibility (front desk, administrative assistant, etc.). They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Greets all customers in a warm, sincere, and helpful manner Directs customers to the appropriate department or point-of-contact Manages inbound phone inquiries and routes calls accordingly Coordinates questions and issues with the appropriate department personnel Provides administrative assistance as needed Attends all staff meetings, training, and educational classes as required Performs other duties as assigned Job Requirement:Requirements Customer Service experience preferred Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!
    $25k-32k yearly est. 4d ago
  • Receptionist- Community

    The Michaels Organization

    Front desk agent job in Bloomington, IL

    The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day. The Receptionist will answer incoming and resident phone calls, greet visitors, guests and residents, perform Customer Service for residents, and other office related duties. Customer Service, Schedule Events, Schedule Contractor services and Maintenance Request. Able to multi task Responsibilities 1. Answer phone calls from residents and external callers, directing calls to the proper person. 2. Greet and assist residents, guests, visitors, vendors and contractors on a daily basis. 3 Provide excellent customer service to residents 4 Assist Manager with special projects as required. 5 May organize Special Events for residents as required. 6 May enter work orders, invoices or other items into company systems. 7 May order supplies, perform filing and assist with other office duties as required. 8 Perform other tasks at the direction of the Community Manager as requested. Qualifications Required Experience: 1 or more years previous experience in a reception position. Required Education/Training: HS Degree or GED required Associates degree preferred Required Skills and Abilities: Excellent writing and communication skills, time management, organization skills, detailed orientated, must have basic computer knowledge. Working Conditions: Primarily an office position in a typical office environment. Salary Range Information: The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Rewards & Benefits: We know Michaels' promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program. Help make the world a better place in a team-oriented environment. Grow with our organization through various professional development opportunities. Collaborate and thrive in a company culture where all are welcome Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website. Come join our team. You're going to love it here! Salary Range $16.00 per hour
    $16 hourly Auto-Apply 1d ago
  • Receptionist

    Villas of Holly Brook

    Front desk agent job in Bloomington, IL

    Job Description Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world. Responsibilities •Perform front-desk reception duties, providing information and assistance to visitors and telephone callers •Participate in security and emergency measures; monitor residents and visitors in lobby area; restrict inappropriate entry or exit •Filing, making copies, etc. •Community tours and information •Performs administrative functions Screens phone calls, redirects calls, directs complaints to proper channels, and completes special assignments •Perform other related duties as required Qualifications •Exceptional People skills •Reliable •Microsoft Office experience •Strong and effective spoken and written communication skills •Ability to effectively organize work and determine priorities Benefits Offered to full-time staff •Medical, dental, vision insurance •Paid time off Accrue immediately! •Life Insurance paid by company •Short term Disability •Long term Disability •Accident Insurance •401k with match starting immediately upon hire Benefits for all staff •DailyPay © (Advanced pay product). Work today, Get paid tomorrow! •Discount meals while working: $3/meal Villas of Holly Brook, Reflections Memory Care and Villas of South Park are an equal opportunity employer.
    $25k-32k yearly est. 4d ago
  • Opening Receptionist

    Styles Studios Fitness

    Front desk agent job in Peoria, IL

    Looking for a responsible and reliable early morning opener 3-5 weekdays per week from 4.30am to 8.30/9am Mon to Fri. Must be friendly and great at customer service. Requires a basic knowledge of computers. Willingness to learn systems and operation procedures. Willing to complete various tasks including but not limited to greeting members, making smoothies, cleaning tasks, answering phones, helping members with account and other questions and more. Entry level position. Minimum wage $13 per hour. No experience required but some experience is encouraged. If interested please apply now. Position commences in April. View all jobs at this company
    $13 hourly 60d+ ago
  • Front Desk Supervisor

    Atrium Hospitality LP 4.0company rating

    Front desk agent job in Normal, IL

    Hotel : Normal Marriott201 Broadway AveNormal, IL 61761Full time Compensation Range : $18.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between. Coach, train, and motivate front desk associates-you're the team's go-to guru. Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone. Monitor cash handling, shift reports, and compliance with brand and safety standards. Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with VIP arrivals. What We Are Looking For Customer service and leadership experience - You've led teams, kept things calm under pressure, and know how to create a welcoming vibe. Strong communication skills - You'll coordinate with guests, staff, and other departments like a pro. Detail-oriented and organized - From shift reports to guest requests, you keep the little things from becoming big problems. Tech confident - Hotel systems, emails, reports-nothing fazes you. Able to lift 50 lbs and stay on your feet - Because leading by example sometimes means grabbing a luggage cart. Why Atrium: Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. ___________________________________________ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: ************************************************
    $18 hourly Auto-Apply 5d ago
  • Hotel Front Desk Clerk

    Par-A-Dice Hotel Casino

    Front desk agent job in East Peoria, IL

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Sell rooms utilizing excellent customer service skills and yield management. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Complete all registration forms and computer input. Retrieve and distribute room keys. Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. Communicate with Executive Hosts regarding hotel stays. Utilize computer to run necessary reports. Balance all transactions at the end of shift (audit out). Operate manual procedures in the event of computer failure. Other duties as assigned by management. Qualifications Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus. Ability to communicate with guests and staff in English. Knowledge of hotel key system. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Ability to add, subtract, and audit accounts. Money handling experience and ability to operate electronic draft system. Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation pay range - $15.00 - $16.25 an hour Boyd Benefits 2025.pdf Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $15-16.3 hourly 60d+ ago
  • Hotel Front Desk Guest Service Agent - Second Shift, Part Time

    Residence Inn East Peoria 3.8company rating

    Front desk agent job in East Peoria, IL

    Job Description Do you need a flexible work schedule? We have that! Residence Inn by Marriott in East Peoria, is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals with a flexible schedule who are able to work Part-Time, 2nd shift: 3pm-11pm Fri/Sat/Sun/Mon Who We Are: Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered. Essential Duties and Responsibilities: Provides high-quality customer service. Handles guest reservations. Answers and transfers phone calls. Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department. Qualifications and Requirements: Previous hotel or relevant customer service experience. Proficient in Microsoft Excel, Word, and Outlook. Ability to work a flexible schedule including weekends. Hotel Address: 201 Eastlight Court, East Peoria, Illinois 61611 EOE/AA/Disabled Veteran Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
    $23k-27k yearly est. 9d ago
  • Office Associate

    Interstate 3.8company rating

    Front desk agent job in Champaign, IL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Effectively operate front desk position for distributorship including phones, paperwork and general accounting. Job Components: Upload and download handhelds on a weekly basis. Process handheld data in a timely manner. Maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to IBSA policy and procedure, preparing customer invoices, purchase orders and delivery tickets accurately and timely. Maintain and diplomatically collect accounts receivable within budgeted targets for day's sales outstanding and percent current to 60 days past invoice date. Verify deposits to be timely and accurate. Maintain dealer files. Back-up computer on a daily basis. Run End of Month efficiently, accurately and on a timely basis including transmission of operating results, reports and expenses to corporate office in time for month end accounting close and preparation of Distributorship's financial statements. Process and copy (if necessary) mail on daily basis. Keep office stocked with supplies. Maintain inventory count and research variations between physical count and accounting records. Qualifications: Minimum 1-year Accounts Payable/Accounts Receivable experience. Basic computer skills required, i.e. Microsoft Word and Excel. Ability to collect past due accounts without losing client relationship. Excellent phone skills. Minimum 1-year accounting or bookkeeping experience including appreciation of basic audit procedures. One-year administration experience. Preferably in wholesale distribution industry. Touch ten key ability. Scope Data: Works under general supervision. Work receives regular review by Manager. Work Environment: Ability to sustain posture in a seated position for prolonged periods of time. Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to occasionally lift and/or move 10+ lbs. Office environment but may be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals. Prolonged use of personal computer & telephone. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $29k-35k yearly est. Auto-Apply 9d ago
  • Guest Service Agent

    Forsyth Residence Inn By Marriott

    Front desk agent job in Forsyth, IL

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $24k-30k yearly est. 11d ago
  • Office Associate

    Interestate Batteries

    Front desk agent job in Champaign, IL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Effectively operate front desk position for distributorship including phones, paperwork and general accounting. Job Components: * Upload and download handhelds on a weekly basis. * Process handheld data in a timely manner. * Maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to IBSA policy and procedure, preparing customer invoices, purchase orders and delivery tickets accurately and timely. * Maintain and diplomatically collect accounts receivable within budgeted targets for day's sales outstanding and percent current to 60 days past invoice date. * Verify deposits to be timely and accurate. * Maintain dealer files. * Back-up computer on a daily basis. * Run End of Month efficiently, accurately and on a timely basis including transmission of operating results, reports and expenses to corporate office in time for month end accounting close and preparation of Distributorship's financial statements. * Process and copy (if necessary) mail on daily basis. * Keep office stocked with supplies. * Maintain inventory count and research variations between physical count and accounting records. Qualifications: * Minimum 1-year Accounts Payable/Accounts Receivable experience. * Basic computer skills required, i.e. Microsoft Word and Excel. * Ability to collect past due accounts without losing client relationship. * Excellent phone skills. * Minimum 1-year accounting or bookkeeping experience including appreciation of basic audit procedures. * One-year administration experience. Preferably in wholesale distribution industry. * Touch ten key ability. Scope Data: Works under general supervision. Work receives regular review by Manager. Work Environment: * Ability to sustain posture in a seated position for prolonged periods of time. * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to occasionally lift and/or move 10+ lbs. * Office environment but may be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals. * Prolonged use of personal computer & telephone. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $28k-37k yearly est. Auto-Apply 7d ago
  • Dental Receptionist

    Secure Dental

    Front desk agent job in East Peoria, IL

    The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations. We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplinedin our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented. OBJECTIVES Greet patients in a friendly and professional manner Answer and manage incoming calls, routing to appropriate department when necessary Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments Maintain a clean and organized front desk and reception areas Attend and participate in internal meetings and complete required training Performs other related duties as assigned by management COMPETENCIES Understand dental terminology, how to read radiographs, and explain basic procedures Experience successfully maintaining a positive attitude while working in a team environment with competing priorities Ability to maintain confidentiality with individual interactions with team members Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite Outstanding organization and administrative accountability Strong written and verbal communication skills Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence EDUCATION AND EXPERIENCE High school diploma or equivalent 1 year of front desk experience in a medical or dental office PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time sitting at a desk using a computer Ability to lift at least 15 pounds BENEFITS Health Insurance 401(k) Retirement Plan Paid Time Off Opportunity for Incentive Compensation Leadership Autonomy Work Life Balance with Fixed hours Professional Training & Development Opportunities COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email ************************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.
    $32k-40k yearly est. Easy Apply 26d ago
  • Receptionist/GROW - Full Time

    Gibson Area Hospital 4.5company rating

    Front desk agent job in Gibson City, IL

    Job Details Gibson City, IL Full Time $16.00 - $25.00 HourlyDescription Greets, ascertains needs, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician and Mid-level practitioner. Collects information from the patients for entry into computer system for use by the physicians, mid-level practitioner, other staff, and billing. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To provide personalized, professional healthcare services to the residents of the Communities we serve. PRINCIPAL DUTIES AND RESPONSIBILITES 1. Responsible for opening up office @ 8am and closing office at end of day after last patient has left the building and at or after 5pm. (most likely after 5pm most days). Opening includes: turning on any office equipment, turn off night message for phones at 8am to allow calls to go thru, unlock any front office file cabinets needed for the day, unlock cash drawer, make sure waiting room is in neat & orderly manner. Closing includes: turn on night message for phones after 5pm, locking any necessary front office file cabinets, counting money in cash drawer and locking cash drawer, taking any money collected throughout the day and placing in a deposit bag and putting deposit bag in managers mailbox, placing any mail and any completed fee tickets in manager's mailbox,wiping waiting room seats down with sani-cloth wipes using gloves for personal protection, turning off all applicable lights. 2. Courteously answers multi-line telephone and directs calls to appropriate party or takes accurate message. Required use of multiple phone functions including placing calls on hold, paging system, and message system. 3. Courteously greets visitors and directs appropriately on to assess needs. 4. Checks-in all patients using multiple electronic health records systems. Verify insurance coverage, patient addresses, phone numbers, and co-pays and money owed on all patient accounts. Photo ID for proof of identity & insurance card is to be presented at each patient visit. Verify Health Care of Family Services (HFS) for those who have IL Medicaid as coverage using insurance verification web-site MEDI and also verify Primary Care Provider (PCP) of patient. If patient has another PCP listed & patient wants to change PCP to provider scheduled with, staff must call the IL Medicaid managed care company in order to receive reference number to be paid for visit. OB/Gyn visits are excluded for PCP change along with other listed exempt services stated by HFS. Medicaid patients may be seen if they have regular IL Medicaid, Aetna Better Health, BCBS Medicaid, Molina or Meridian insurance. If patient has Molina insurance, go to Molina website to verify patients PCP on Molina website as well as MEDI site. If patient has Aetna Better Health, BCBS Medicaid, or Meridian, go to the Onesource website to verify patients PCP on Onesource as well as MEDI site. Medicare Part B patients completed “Medicare Questionaire” electronic Form in NextGen must be completed, dated, and saved. 5. Attaches “Vaccines For Children” eligibility form to fee ticket for all children who have HFS that are receiving immunizations at visit. 6. Attached CDC Milestones form to fee ticket for applicable age of child for all well-child visits CDC Milestones are for. 7. Prepares Encounter or “Fee Ticket” forms for patients with appointments & verify with patients that all information is correct before handing over to nursing staff. 8. Collects money from patients at time of service for co-pays, co-insurance, deductibles, payment of service, or balance on account(s). Checks are to be written payable to Gibson Area Hospital. Credit cards for office related payments are to be swiped with card reader after creating a quickbatch in NextGen or logging on to hospital bill pay website for hospital bills or outside department bills. Three credit card receipts are to be printed, 1 for client to keep, 1 for client to sign, and 1 more additional copy. The two remaining receipts are to be placed appropriately in cash box in locked cabinet behind front desk for office manager to complete deposit to send to GAH finance department. 9. Communicates in a professional manner at all times. 10. Schedules appointments for the Physicians and/or Mid-level Practitioner and nurse schedules. Schedules all patient appointments for Dr. Katherine Austman for both Watseka location & Gibson City location. 11. Check appointment reminder status for the next business day by double clicking on the scheduled appointments in NextGen and check “details” section to make sure automated reminder system has reached all patients scheduled. If any bad numbers or unable to reach patient is in this field, review chart and contact patient for reminder. 12. Instructs various patients on proper urine collection procedures and escorts to location of restroom facility in order to obtain more accurate specimens for examination if applicable. 13. Scans all patient related information into the computer system, such as registration information, insurance cards, hospital reports, ER reports, labs, X-ray reports, and other physician consultation notes, patient photos & IDs etc. for Practice Partners. Scans all patient insurance cards & patient IDs into NextGen. 14. All other duties assigned by the Office Manager/Physician/Mid-level Practitioner. Qualifications PHYSICAL REQUIREMENTS/MENTAL DEMANDS: 1. Requires sitting or standing for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifts files or paper weighing up to 30 pounds. 2. Requires manual dexterity to operate a keyboard, type at minimum of 40wpm, operate a computer, calculator, multi-line telephone, copy/fax machine, and other office equipment. 3. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts to hear patient's verbal communication and gather data to relay. 4. Involves frequent contact with staff and patients and may require dealing with angry or potentially violent people. 5. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful. 6. Clarity of speech for others to be able to understand instructions and interpretation given. 7. Ability to tell when something is wrong or is likely to go wrong. 8. Emotional stability conductive to dealing with patients and family members. 9. May be required to work beyond regular clinic hours. 10. Exposure to communicable diseases and other conditions common to clinic setting. 11. Physical strength to perform the following lifting tasks: • Floor to waist - 20 pounds • 14” to waist - 30 pounds • Waist to shoulder - 20 pounds • Shoulder to overhead - 10 pounds • Carry 30 pounds for 30 feet • Push 10 pounds/force for 15 feet • Pull 10 pounds/force for 15 feet REPORTING RELATIONSHIP Report to Office Manager/Respective Physician or Mid-Level Practitioner. EDUCATION, KNOWLEDGE AND ABILITES REQUIRED: 1. High school graduate or equivalent. 2. Ability to deal with the public in a pleasing and efficient manner. 3. Ability to use various computer applications and other office equipment. 4. Ability to speak clearly and concisely 5. Ability to establish and maintain effective working relationships with patients, employees, and the public. 6. Knowledge of patients' rights. 7. CPR training will be required to pass. INFECTION EXPOSURE RISK LEVEL Category 2 - Minimal Risk - This job may expose you occasionally or in emergency situation to blood, body fluids, or tissue. The Hepatitis B vaccine shall be made available. WORKING CONDITIONS 1. Will work in an office with co-workers where traffic may be constant, subjecting you work to interruptions, which can produce stress and fatigue. 2. Involves frequent contact with staff, patients, and the public and may involve dealing with angry or upset people. 3. Works in an office where there are relatively few discomforts due to dust or dirt. There are some exposures to print noise. 4. May be required to work beyond regular clinic hours.
    $29k-34k yearly est. 54d ago
  • Dental Front Office Assistant

    Affordable Care 4.7company rating

    Front desk agent job in Peoria, IL

    **We are looking for a Front Desk Assistant to join our team!** **Affordable Dentures & Implants is an** opportunity to do what **you** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. **JOB PURPOSE:** The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. **ESSENTIAL FUNCTIONS:** + Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily + Ensure patients are comfortable while in the office + Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing + Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) + Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier + Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances + Inventory and order office supplies and forms as instructed + Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers + Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office + Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly + Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department + Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed + May perform chair-side assisting as needed + Perform miscellaneous job-related duties as assigned + Minimal travel may be required for training and/or continuing education purposes + Other duties as assigned **Educational Requirements:** + Must have 2 - 5 years' experience working in a dental office (including patient scheduling) **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Strong organization skills + Ability to work in a high volume, fast paced environment + Ability to multi-task + Leadership skills/experience + Dentrix experience preferred + CareCredit experience preferred + Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes **Job Details** **Pay Type** **Hourly** **Job Category** **Practice Staff**
    $29k-33k yearly est. 48d ago
  • Receptionist - Franchise Location

    H&R Block, Inc. 4.4company rating

    Front desk agent job in Streator, IL

    What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $15.00 - $17.00/Hr. Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office
    $15-17 hourly Auto-Apply 60d+ ago
  • Front Office Assistant

    Community Health Partnership of Illinois 3.6company rating

    Front desk agent job in Champaign, IL

    Job Description Position: Front Office Assistant (Full Time) Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor. Key responsibilities: - Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed Qualifications: - High school diploma or equivalent - Previous experience in a customer service or administrative role preferred - Strong communication and interpersonal skills - Proficient in Microsoft Office applications - Ability to multitask and prioritize tasks effectively - Professional and friendly demeanor -Bilingual Spanish/English required Licenses & Certifications: Valid Driver's license and automobile insurance. CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual. Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.
    $24k-31k yearly est. 18d ago
  • Dental Receptionist

    Secure Dental

    Front desk agent job in East Peoria, IL

    The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations. We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented. OBJECTIVES Greet patients in a friendly and professional manner Answer and manage incoming calls, routing to appropriate department when necessary Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments Maintain a clean and organized front desk and reception areas Attend and participate in internal meetings and complete required training Performs other related duties as assigned by management COMPETENCIES Understand dental terminology, how to read radiographs, and explain basic procedures Experience successfully maintaining a positive attitude while working in a team environment with competing priorities Ability to maintain confidentiality with individual interactions with team members Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite Outstanding organization and administrative accountability Strong written and verbal communication skills Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence EDUCATION AND EXPERIENCE High school diploma or equivalent 1 year of front desk experience in a medical or dental office PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time sitting at a desk using a computer Ability to lift at least 15 pounds BENEFITS Health Insurance 401(k) Retirement Plan Paid Time Off Opportunity for Incentive Compensation Leadership Autonomy Work Life Balance with Fixed hours Professional Training & Development Opportunities COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to **********************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.
    $32k-40k yearly est. Easy Apply 60d+ ago
  • Front Office Assistant

    Community Health Partnership of Illinois 3.6company rating

    Front desk agent job in Champaign, IL

    Position: Front Office Assistant (Full Time) Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve. We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor. Key responsibilities: - Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed Qualifications: - High school diploma or equivalent - Previous experience in a customer service or administrative role preferred - Strong communication and interpersonal skills - Proficient in Microsoft Office applications - Ability to multitask and prioritize tasks effectively - Professional and friendly demeanor -Bilingual Spanish/English required Licenses & Certifications: Valid Driver's license and automobile insurance. CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual. Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.
    $24k-31k yearly est. 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Normal, IL?

The average front desk agent in Normal, IL earns between $24,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Normal, IL

$29,000
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