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Front desk agent jobs in Rowlett, TX - 952 jobs

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  • AGENT, GUEST SERVICES (SEASONAL) - ANCHORAGE TRANSPORTATION AND GUEST SERVICES (ANCHORAGE, AK)

    Acme Inc. 4.6company rating

    Front desk agent job in Dallas, TX

    Job Duties: Performs a variety of entry-level customer service tasks. Routinely, provides customer assistance to passengers. Provides direction, assists with questions and queries. Job Requirements: High school completion or equivalent certification. Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. Some experience in positions involving customer service is normally preferred for this job. Must be minimum age of 18 and possess current, valid Alaska driver's license with clean driving record. Must be eligible to work in the United States.
    $26k-32k yearly est. 7d ago
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  • Attendance Clerk - Elementary

    Arlington Independent School District 3.8company rating

    Front desk agent job in Grand Prairie, TX

    - Clerk - Campus Job Number 0000763460 Start Date Open Date 10/15/2025 Closing Date ROLE AND PURPOSE: The primary purpose of this position is to maintain data for student enrollment, scheduling, attendance, and any other duties which affect accountability, student services, and district funding. QUALIFICATIONS: Education/Certification: High School Diploma/GED from an accredited institution, required. Experience: 2 years of data entry experience (preferred). General Clerical Experience. SPECIAL KNOWLEDGE/SKILLS: Bilingual Preferred. Ability to maintain confidential, accurate and auditable records. Ability to use computer and software to develop spreadsheets, databases, and do word processing. Proficient typing, keyboarding, and file maintenance skills. Ability to multitask, work well in a fast-paced environment, and meet established deadlines. Strong organizational, communication, and interpersonal skills. Detail Oriented. MAJOR RESPONSIBILITIES AND DUTIES: I. ADMINISTRATION SUPPORT: Monitors daily absences and makes contact with parents for absences. Reports and tracks excessive absences in collaboration with truancy officer. Creates and maintains master schedule. Generates campus reports for accuracy of PEIMS data. Conducts student scheduling, oversees registration process, fulfills T-Rex requests, and maintains up to date records and storage of student records. II. OTHER DUTIES: Serve as the primary receptionist for students, teachers, parents and visitors. Safeguard digital and paper copies of student records and maintain confidentiality. Writes passes and records student late arrivals, early departures, and movements during the school day. Answers the telephone, directs calls to the proper person and/or takes messages. Maintains student attendance records and monitors absences. Serves as campus level PEIMS clerk. Registration, Enrollment and Withdraw of students. Creates, maintains and updates student cumulative record. Assists with data entry, filing, and maintenance of machines. Assists in the campus clinic, supporting basic student needs and maintaining a safe environment. III. PROFESSIONALISM AND VISITOR INTERACTION Maintain a professional, courteous, and welcoming environment for all students, staff, families, and visitors. Serve as the first point of contact for the campus, providing respectful communication, a helpful attitude, and professional appearance at all times. Ensure the front office is organized, clean, and inviting to reflect a safe and student-centered school culture. IV. WORKING CONDITIONS MENTAL DEMANDS / PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS: Tools/Equipment Used: Standard office equipment, including computers and peripherals; standard instructional Posture: Moderate standing; occasional kneeling, squatting, bending, and stooping. Motion: Moderate walking. Lifting: Regular light lifting and carrying (less than 15 pounds). Environment: Work inside and outside (exposure to sun, heat, cold, and inclement weather); exposure to noise Mental Demands: Work with frequent interruptions; maintain emotional control under stress. Duty Days 198 Pay Grade Admin Support 2
    $29k-34k yearly est. 7d ago
  • Receptionist

    Confidential Company 4.2company rating

    Front desk agent job in Dallas, TX

    Confidential Receptionist / Office Administrator Hours: 9:00 AM - 5:00 PM Compensation: $60,000 base + overtime A highly respected real estate firm is opening a brand-new Dallas office and is seeking a polished, enthusiastic Receptionist / Office Administrator to be the face of the office. This is an excellent opportunity for an early-career professional (including 2025 graduates with strong internships) who is eager to grow, gain mentorship, and work closely with senior leadership in a high-touch environment. The Role This is a sole receptionist position with a balanced 50/50 split between reception and administrative support. The current receptionist is being promoted and will work closely with this hire to provide training and mentorship. You will support a professional, fast-paced office while delivering a true white-glove experience to guests and internal stakeholders. Key Responsibilities Greet and welcome guests with professionalism and warmth Answer and direct incoming calls on the main line Notify employees of guest arrivals Assist with conference room scheduling Coordinate local messenger services Maintain organization of mailroom and copy rooms Sort and distribute daily mail Order general office supplies Assist with administrative projects as needed Occasionally provide coverage/support for administrative staff Light travel coordination and expense support for two senior executives Handle ad hoc projects as assigned Qualifications 0-1+ years of relevant experience (administrative, reception, hospitality, client service, or professional services) Strong verbal and written communication skills Polished, professional demeanor with excellent interpersonal skills Highly organized with strong attention to detail Ability to multitask and adapt in a dynamic environment Self-starter with a team-oriented mindset Proficiency in Microsoft Office Undergraduate degree preferred (not required) Interview Process Video interview with Talent Video interview with Senior Leadership Onsite interview This role is ideal for someone who is eager to learn, professional, service-oriented, and excited to help establish and represent a new Dallas office.
    $60k yearly 2d ago
  • Utility Clerk Full Time

    BJ's Wholesale Club, Inc. 4.1company rating

    Front desk agent job in Forney, TX

    Responsible for performing general maintenance and cleaning duties and maintaining high standards of safety and sanitation for members and team members. Gathers and returns carts/flatbeds from the parking lot to the club entrance to ensure ready acce Clerk, Utility, General Maintenance, Retail, Grocery, Parking
    $25k-30k yearly est. 7d ago
  • Front Desk Receptionist

    Insight Global

    Front desk agent job in Dallas, TX

    A client of Insight global is seeking a polished front desk receptionist to be the first point of contact for their office. This role requires someone with experience in high-end environments who is confident engaging with high-net-worth individuals. Details on-site in Dallas, 5 days/week Professional, welcoming presence at the front desk Strong communication & interpersonal skills Qualifications Front desk reception experience in a luxury service environment Experience working with HNW individuals
    $25k-32k yearly est. 1d ago
  • Receptionist - Part-time

    P10, Inc.

    Front desk agent job in Dallas, TX

    P10 is looking to hire a Part-time Receptionist at our Uptown Dallas office. As the Part-time Receptionist at P10, this individual will play a pivotal role in creating a positive and efficient office atmosphere. They will be the first point of contact for clients, investors, and team members, ensuring a seamless experience. The ideal candidate will be a solutions-oriented self-starter who has exceptional interpersonal skills, a keen attention to detail, and the ability to uphold the highest standards of professionalism. Work Schedule: Part-time position (24 hours/week) Monday-Thursday, 9AM-3PM Primary Responsibilities: Welcome and greet visitors with professionalism and courtesy. Answer and direct incoming phone calls, taking messages when necessary. Maintain a polished and organized reception area. Ensure a high level of hospitality for clients and guests. Serve as a liaison between clients, investors, and internal staff. Handle inquiries with discretion and direct calls to the appropriate parties. Manage incoming and outgoing mail and packages. Provide administrative support to team members as needed. Assist with catering and technology needs in conference rooms. Coordinate conference room reservations and logistics. Ensure the office space reflects the professionalism and high standards of the firm. Monitor, order and replenish snacks and beverages. Ensure the kitchen area is clean and organized. Coordinate with building management for office maintenance. Periodically inspects printers to ensure good operating condition. Perform any special projects, additional duties and tasks as assigned. Qualifications High School Diploma or equivalent. 2 or more years of proven experience as a receptionist or in an administrative role, preferably at a professional services firm. Team player with proven ability to interact with employees and business partners at all levels. Impeccable professional appearance and demeanor. Strong organizational and multitasking abilities. Excellent verbal, written and interpersonal communication skills. Proficiency in Microsoft Office Word and Outlook and the ability to learn and utilize a variety of applications and systems. P10 is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at P10 are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. Americans with Disabilities Act (ADA) P10 will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at ************** or *******************.
    $23k-30k yearly est. 2d ago
  • Attendance Clerk

    International Leadership of Texas 4.3company rating

    Front desk agent job in Fort Worth, TX

    Primary Purpose: Maintain accurate attendance records for the campus. Under close supervision, perform data entry including attendance, Public Education Information Management System (PEIMS) data, and grades. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to use software to develop spreadsheets and databases, and do word processing Proficient in keyboarding, 10-key numerical data entry, and file maintenance Ability to meet established deadlines Experience: Two years of data entry experience preferred Major Responsibilities and Duties: Records and Reports 1. Collect and enter attendance and PEIMS data into established database and verify accuracy according to prescribed procedures. 2. Maintain student records and process requests for student information and transcripts. Process new student records, including requesting transcripts and records from other schools. 3. Assist parents, students, and faculty with questions regarding student attendance. 4. Contact parents/guardians to verify student absences as needed and report attendance problems to designated administrator. 5. Compile, maintain, file, and distribute all reports, records, and other documents as required following established procedures. Other 6. Assist in campus office as needed. 7. Maintain confidentiality. Additional Duties 8. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None.
    $30k-38k yearly est. 2d ago
  • Front Desk

    Pearl Street Dental Group 4.0company rating

    Front desk agent job in Denton, TX

    Professional and enthusiastic office looking for a Dental Front Office Receptionist in Denton, TX. We're searching for a passionate, team-oriented, and highly skilled office management, insurance treatment planning, and schedule management! Candidates must be professional, organized and experienced in managing the day-to-day operations of a dental practice. We are a thriving dental practice with a high level of commitment to patient care and are looking forward to the newest addition to our team! The right candidate will exhibit professionalism and leadership and be detail-oriented and compassionate. Requirements: At least 1 year of Dental Front Office Open Dental experience preferred but not required Bilingual in Spanish required Job duties include but are not limited to: Greeting patients & checking patients in Accounts payable and receivable Appointment scheduling Day to day general office duties, filing, patient care… Assist in office maintenance, general utilities, cleaning, etc... is completed Benefits Medical Vision Life Insurance 401k with matching Aflac Supplemental insurance Dental Coverage Most major holidays are offered for PTO Quarterly bonuses available Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Experience: Dental receptionist: 1 year (Preferred) Work Location: In person
    $25k-31k yearly est. 17d ago
  • Travel Reservations Agent

    Xperience Xscape Travels

    Front desk agent job in Dallas, TX

    As a Travel Reservations Agent, you'll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you'll be their trusted point of contact. At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued. Key Responsibilities Respond promptly and kindly to client questions via email, phone, and chat. Assist with itinerary updates, travel changes, and special requests. Share accurate information about travel requirements and destination details. Conduct follow-ups to confirm satisfaction and gather feedback. Handle concerns with empathy and problem-solving skills. Benefits Remote freedom - work anywhere with flexible hours. Travel perks, discounted rates, and insider access. Growth opportunities through training and team support. Join a mission-driven team that loves creating memorable experiences. What We're Looking For Excellent written and verbal communication. Customer service background (travel experience is a plus). Organized, detail-oriented, and proactive work style. Comfortable learning new tools and systems. Passion for travel and helping others. Working Place: Remote Company : Xperience Xscape Travels
    $24k-31k yearly est. 20d ago
  • Reservation Agent Specialist

    Corporate Hospitality Service

    Front desk agent job in Irving, TX

    Job DescriptionJob Title: Reservation Agent Specialist Company: Corporate Hospitality Services (CHS) Job Type: Full-Time General Description Corporate Hospitality Services (CHS) is seeking a dedicated and detail-oriented Reservation Agent Specialist to join our growing team. This position plays a critical role in delivering accurate, timely, and cost-effective lodging solutions for our clients within the oilfield hospitality industry. The ideal candidate will possess strong communication skills, exceptional attention to detail, and the ability to perform effectively in a fast-paced, high-volume environment while maintaining CHS's standard of service excellence. Essential Duties and Responsibilities Answer and screen incoming calls in a professional, courteous, and efficient manner Accurately collect client lodging requirements and enter all data into the reservation queue system Monitor and respond to reservation and lodging-related emails, assigning or escalating tasks as necessary Book lodging accommodations accurately and within required timeframes Coordinate directly with hotels to confirm reservations, modify bookings, and resolve lodging issues Communicate lodging confirmations, updates, and issues to clients promptly and professionally Negotiate and confirm hotel rates to ensure cost-effective solutions for clients Review Salesforce entries to prevent duplicate or conflicting reservations Inform clients of applicable hotel policies that may result in additional charges, including cancellation fees, parking fees, or other hotel-imposed costs Address and resolve client concerns related to CHS lodging facilities in a timely manner Complete nightly check-in call lists and thoroughly document all communications and actions in Salesforce Experience and Qualifications Minimum of three (3) years of experience as a Lodging Coordinator or in a comparable reservation role (required) Previous experience in the hospitality or lodging industry (preferred) Strong customer service and interpersonal communication skills Demonstrated ability to multitask, prioritize workload, and work effectively under pressure Strong attention to detail and organizational skills Ability to work collaboratively as part of a team while maintaining a positive and professional attitude Compensation and Benefits (After 90 Days of Employment) Health Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) After one (1) year of continuous service, CHS provides comprehensive coverage for allied medical expenses at no cost to the employee. Additional Information To explore other career opportunities, please visit our Careers page: ************************************ Learn more about Corporate Hospitality Services: ******************************************* Equal Employment Opportunity Statement Corporate Hospitality Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.
    $24k-31k yearly est. 13d ago
  • Reservations Agent

    Auberge Resorts Collection 4.2company rating

    Front desk agent job in Fort Worth, TX

    Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Job Description Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $31k-35k yearly est. 1d ago
  • Office Worker

    RCCP LLC

    Front desk agent job in Whitewright, TX

    Job Description Will train on the job for specific criteria. Able to support multiple departments. Job is located in an office setting. Ensure standards are being met. Strong computer skills. Strong communication skills. Position has room for growth. Monday- Friday: 7am-3:30pm
    $31k-54k yearly est. 22d ago
  • Front Office Agent

    Omni Hotels & Resorts

    Front desk agent job in Dallas, TX

    The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city. The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities •Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures •Empathetically listen to guest inquiries and provide appropriate responses •Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) •Block rooms in the computer and follow through on designated requirements •Pre-register designated guests and prepare key packets •Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) •Maintain confidentiality of all guests and hotel information •Employ attention to detail in order to ensure security of guest room access. •Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments •Maintain guest history files on all guests •Accommodate room changes expediently •Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction •Issue safe deposit boxes to guests and ensure security of key •Monitor, send and distribute guest faxes •Generate, print and distribute daily and weekly reports •Resolve discrepancies on the room status report with Housekeeping •Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone •Ability to accurately and efficiently input information into computer systems •Ability to work cohesively with co-workers both within and outside of your department •Ability to compute accurate mathematical calculations •Ability to think clearly, quickly and make concise decisions •Ability to prioritize, organize and follow up •Ability to work well under pressure, dealing with many arrivals and departures within a short period of time •Previous customer service experience •Previous hotel front desk experience is strongly preferred •Previous cashiering experience is preferred •Fluency in a foreign language is preferred •Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $26k-33k yearly est. Auto-Apply 9d ago
  • Reservations Agent

    Exchange Hotels Management

    Front desk agent job in Fort Worth, TX

    ABOUT HOTEL DROVER: Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards. Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life's simple pleasures and genuine Texas hospitality. So, dust off your boots, grab your hat and join us at Hotel Drover. WHO WE'RE SEEKING: We're seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community - someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community. We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day. We have poured our passion, energy, and excitement into crafting an extraordinary place and brand - and we know that the right Reservations Agent for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you! The Reservations Agent's job is to ensure all incoming and internal calls are answered swiftly and appropriately according to brand standards. Answer In Room Dining calls and take orders accordingly. Handle guest inquiries and issues and ensure service recovery is efficient and appropriate. Some of your responsibilities include: Embody the shared values of Hotel Drover. Ability to manage multiple functions and deliver results in a demanding, fast paced environment. Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand. Always maintain a professional and high-quality service-oriented environment Answer all incoming calls to the hotel and transfer/direct appropriately Answer all internal calls including guests, and other departments and assist accordingly. Assist with calls for room reservations. Handle guest service requests and dispatch accordingly to appropriate departments. Use the Marriott GXP Program to live chat with guests, take service requests, and log incidents. Handle guest mail and packages to ensure proper storage and communication. Know all emergency procedures including hotline numbers for local authorities and institutions. Manage the hotel phone list to ensure accuracy and updated information. Perform other job-related duties as assigned Qualifications MUST HAVES: Strong knowledge of the City of Fort Worth and other parts of the DFW metropolitan area Ability to communicated effectively and graciously Flexible schedule, able to work evenings, weekends, and holidays. Strong interpersonal and relationship building abilities; passion for collaboration QUALIFICATIONS: Previous hotel experience preferred. Ability to multi-task Good problem-solving skills. Strong eye for details. Strong written and verbal communication skills. OUR CORE VALUES: Hit the Mark, Every Time Blaze New Trails Spark Warmth Be Intentional Honor All Do Right Stay Curious Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.
    $24k-31k yearly est. 5d ago
  • Reservations Agent

    Bowie House

    Front desk agent job in Fort Worth, TX

    Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Job Description Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $24k-31k yearly est. 35d ago
  • Agent, Guest Services (Seasonal) - Anchorage Transportation And Guest Services (Anchorage, Ak)

    Work at Acme.com

    Front desk agent job in Dallas, TX

    Job Duties: Performs a variety of entry-level customer service tasks. Routinely, provides customer assistance to passengers. Provides direction, assists with questions and queries. Job Requirements: High school completion or equivalent certification. Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. Some experience in positions involving customer service is normally preferred for this job. Must be minimum age of 18 and possess current, valid Alaska driver's license with clean driving record. Must be eligible to work in the United States.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Front Office Agent

    Loewshotels

    Front desk agent job in Arlington, TX

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.
    $26k-33k yearly est. Auto-Apply 16d ago
  • Front Office Agent

    Loews Arlington Hotel

    Front desk agent job in Arlington, TX

    Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $26k-33k yearly est. 16d ago
  • Guest Service Agent

    Sandman Hotel Group

    Front desk agent job in Irving, TX

    Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team, Texas Stars AHL Team, Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, and The Sutton Place Hotels. First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team. JOB REQUIREMENTS: Completion of a two-year apprenticeship program in front desk operations or hotel management preferred 1 year of experience as a Hotel Front Desk Clerk Preferred Experience in all aspects of customer service and people management Strong working knowledge of accounting practices and principles Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required Exceptional conflict resolution, negotiation, and objection handling skills Able to effectively communicate both verbally and in writing High level of proficiency Opera/Opera Cloud DUTIES: To provide a warm, welcoming and friendly environment Responsible for checking guests in and out of the Hotel. Luggage assistance Issues room keys, pamphlets, discount cards, etc. Answers various questions from guests and arranges transportation for guests. Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties. Book telephone reservations Computes bills, collects payment and makes change for guests. Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift. Print updated in-house, arrival, departure, and room status reports every two hours Check all unresolved departures. Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day. Write all wake-up call requests on specified form and enter on switchboard. Complete welcome calls. Clean and tidy front desk area. Refer all inquiries to the appropriate individuals, divisions, or departments across the organization. As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions. Provide information to staff and/or clients about special activities. Observe and report any security issues to the Manager. APPLICABLE SKILLS: Excellent customer relations. Must have time-management skills. Adaptable to change and be able to handle multiple priorities under pressure. Eager and focused to exceed guest expectations. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS Rewards & Recognition Free Parking Discounted Hotel Stays for Team Members and Family & Friends rates too! Ongoing Employee events, incentives & recognition Growth Opportunities- Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Preferred Rates for Dallas Stars NHL Games Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays Milestone Rewards SUMMATION: The Sandman Hotel Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - *********************************************************************** Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in United States of America to apply Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE
    $24k-30k yearly est. 28d ago
  • Receptionist

    International Leadership of Texas 4.3company rating

    Front desk agent job in Fort Worth, TX

    Primary Purpose: Under close supervision provide reception and clerical assistance for the efficient operation of the campus office. Qualifications: Education/Certification: • High school diploma or GED Special Knowledge/Skills: • Proficient keyboarding skills • Effective organization, communication, and interpersonal skills • Ability to understand and follow detailed written and verbal instructions • Ability to operate multi-line phone system • Bilingual Spanish, preferred Experience: • Previous clerical experience in office setting Major Responsibilities and Duties: Reception and Phones 1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff. 2. Greet and direct campus visitors. 3. Represent ILTexas in a professional and welcoming way to all internal and external stakeholders. 4. Ensure campus safety by utilization of Raptor, visitor logs, and visitor passes. 5. Assist parents in checking students in and out of school. 6. Assist with the receipt and distribution of student materials, including homework requests. 7. Receive, sort, and distribute mail, messages, documents, and other deliveries. Other 8. Provide clerical assistance as needed including assisting with the scheduling of appointments. 9. Compile, maintain, and file all reports, records, and other documents as required. 10. Assist with all front office duties as needed. 11. Provides back up for campus attendance clerk. 12. Maintain confidentiality. Additional Duties: 13. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress
    $24k-30k yearly est. 3d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Rowlett, TX?

The average front desk agent in Rowlett, TX earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Rowlett, TX

$26,000

What are the biggest employers of Front Desk Agents in Rowlett, TX?

The biggest employers of Front Desk Agents in Rowlett, TX are:
  1. Driftwood Hospitality Management
  2. Lexima
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