Front Office Associate
Front desk associate job in Anderson, IN
Nmble Medical has partnered with a leading pediatric dental practice dedicated to providing exceptional oral healthcare in a fun, caring, and comfortable environment for children. We believe in creating a positive experience for every family that walks through our doors, and our team is the key to making that happen. We are seeking a dynamic and experienced Front Office Manager to join our team and help us maintain our high standards of patient care and operational excellence.
Key Responsibilities
Assist in managing, training, and mentoring front office staff, including receptionists and scheduling coordinators. Foster a positive and collaborative team environment.
Serve as a point of contact for patient inquiries, concerns, and feedback. Ensure a warm, welcoming, and professional atmosphere for all patients and their families.
Oversee the patient scheduling system to optimize schedules. Manage and troubleshoot scheduling conflicts, cancellations, and no-shows.
Assist with verifying patient insurance coverage, processing claims, and managing patient accounts. Handle financial arrangements and ensure accurate billing procedures.
Maintain and organize patient records in compliance with HIPAA regulations.
Identify opportunities to improve front office workflows and efficiency. Develop and implement protocols to enhance the patient experience and operational effectiveness.
Generate and analyze reports on key performance indicators.
Qualifications
Minimum of 3-5 years of experience in a dental or medical office setting.
Strong knowledge of dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).
Familiarity with dental insurance plans, billing codes (CDT), and claims processing.
Excellent communication, interpersonal, and problem-solving skills.
Proven ability to lead and motivate a team.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
A friendly, patient, and professional demeanor, especially when interacting with children and parents.
The Front Office Manager will work closely with the Practice Manager to oversee the day-to-day administrative and front office operations of the practice. This role is crucial in ensuring a seamless patient experience from scheduling to check out. The ideal candidate will be a highly organized, detail-oriented leader with excellent communication skills and a passion for working with children and their families.
Mobile Office Associate
Front desk associate job in Indianapolis, IN
We are seeking a highly organized, adaptable, and service-oriented Mobile Associate to support multiple client sites. In this role, you will travel between locations to provide coverage in mail, copy/print, office services, hospitality, conference room, and front desk operations. Your flexibility, professionalism, and customer service excellence will ensure seamless daily operations wherever you are assigned.
Shift: Varies, to cover absences. 8hr shifts to vary between 7am - 6pm
Responsibilities
Provide coverage for office services including mail distribution, shipping/receiving, supply management, and copy/print production.
Support hospitality operations such as meeting room setups, catering coordination, and maintaining conference rooms to company standards.
Deliver front desk and reception services, including greeting guests, managing access, and handling inquiries with professionalism.
Quickly adapt to new environments and workflows, ensuring smooth integration into each team.
Maintain strong communication with the Workforce Management team regarding schedule, travel, and site updates.
Demonstrate proactive problem-solving and attention to detail in all assigned tasks.
Represent the company with a polished, client-first approach at every site.
Qualifications
High school diploma or equivalent; college degree preferred.
Minimum 1 year of experience in office services, hospitality, mailroom, or administrative support.
Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly.
Excellent communication, interpersonal, and multitasking skills.
Reliable transportation and valid driver's license required.
Ability to lift up to 50 lbs and perform physical tasks as needed.
Professional appearance, strong work ethic, and commitment to exceptional service.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
Veterinary Receptionist
Front desk associate job in Westfield, IN
The Integrative Veterinary Clinic has an exciting opportunity for a Veterinary Receptionist to join our team! About Us: Great work culture. We provide integrated services such as acupuncture, laser therapy, herbal treatments, in addition to general practice medicine. Lots of opportunity to learn in grown within our clinic.
Pay Range: $16.00 - $17.00
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including paid time off inclusive of vacation and sick leave, medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyFront Desk Associate
Front desk associate job in Greenwood, IN
Job DescriptionThe Resource Center Associate is responsible for supporting the entire customer service and print production activities according to the contracted company policies and procedures. This will involve the daily operational processes of the assigned customer site and duties will vary by site. Primary responsibility will be to cover a front desk reception area at our customer site, located in Greenwood, IN (US 31 & East Worthsville Rd). Hours are Monday-Friday. No evenings or weekends!
BenefitsAt Van Ausdall & Farrar, our people are our number one asset. Our employees are the driving force that allows us to be successful now, and in the future. Below is an overview of our comprehensive benefits:
Generous PTO
7 paid holidays + 1 personal holiday of your choosing
Weekly Employee Engagement Activities
Paid volunteer time
Monthly Fitness Reimbursement
Tip Lead/Business Referral Program
Medical, Dental & Vision with corresponding Flexible Spending Account (FSA) and Health Savings Account (HSA)
What You Have
Excellent verbal and written communication skills
Friendly and approachable demeanor
Excellent interpersonal and customer service skills
Excellent time management skills, with a proven ability to prioritize and meet multiple deadlines
Ability to function well in a high-paced and at times stressful environment for production center
Dependable and punctual
Collaborative team player, willing to take on any job to help the team as a whole
Ability to take direction and work independently
Strong attention to detail
Resiliency
Confidentiality with proprietary information
Reliable transportation
Ability to do a lot of walking within a production/manufacturing environment (depending on site)
Be able to lift approximately 50 pounds
What You'll Do
Ensure that Resource Center Manager is kept up to date on site activities - particularly those activities that may have an impact on the overall client relationship/expectations
Organize his/her own work and resources systematically with a sense of objectives, practicing time management and the ability to prioritize so that efforts produce desired business results
Ability to serve all metropolitan sites based on home-base site
Being proactive in seeking out opportunities to be helpful during idle time
Providing outstanding customer service in all encounters
Put in initial service tickets on equipment
Phone queue management
Follow dress code, attendance, and customer experience policies
Become fully cross-trained in all site processes across the organization
Production Center:
Operate high volume production equipment
Create and assemble booklets, manuals, stapled packets, marketing materials, and other print materials
Bulk mail runs (site dependent)
Conduct onsite & off-site mail runs (pick-up and delivery), which includes operating VAF company vehicles & customer vehicles (site dependent)
Triage issues with virtual meeting equipment
Refresh of meeting rooms
Mail- sometimes receiving pallets- different types of mail centers. Triage issues with virtual meeting equipment (Cummins). Refresh the meeting rooms.
Trouble shoot print and copy equipment, escalating to a technician when needed
White Glove Service:
Conducting mail runs
Being proactive in seeking out opportunities to be helpful and provide great customer service
Provide administrative services as outlined in the Customer Scope of Work, including (but not limited to):
a. Front Desk supportb. Answering phones and managing emailc. Greeting guests & customersd. Handling scanning projectse. Mail Services, including processing, pick-up and deliveryf. Using production equipment to create booklets, documents, and other services as requested
What You'll Bring to the Role
A high school diploma or equivalent
1-3 years' work experience in a customer facing role
Prior experience working in an administrative capacity, highly desired
Reliable transportation
A valid Indiana state driver's license
Motor vehicle report (MVR) with clean driving history
About VAFVan Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community.
At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us to request reasonable accommodation to participate in the job application or interview process.
Ready to take your career to the next level? Apply today and join a team that's redefining technology solutions for the modern workplace.
Front Desk Agent
Front desk associate job in Indianapolis, IN
Full-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Coordinator - Carmel, IN
Front desk associate job in Carmel, IN
Chiropractor - Part-Time - includes some weekdays and weekends
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a dedicated and patient-centered Chiropractor to join our clinic team. This part-time role focuses on delivering exceptional patient care in a supportive, streamlined environment, allowing you to focus on what you do best, improving lives through routine chiropractic care.
Key Responsibilities
Consult with patients by reviewing health and medical histories, examining, and evaluating neuromusculoskeletal systems
Perform manual adjustments to the spine and other joints to correct musculoskeletal conditions
Educate patients on the benefits of routine chiropractic care and recommend treatment plans
Maintain accurate and timely patient records
Arrange for diagnostic imaging when medically necessary and analyze results
Build positive doctor-patient relationships
Support membership sales through care-focused conversations
Qualifications
Doctor of Chiropractic (D.C.) degree from an accredited college
Valid DC license in the applicable state
Passing scores for NBCE Parts I-IV or recent SPEC exam
Eligibility for malpractice insurance
Strong communication and interpersonal skills
Schedule
This role requires availability part-time and includes some weekdays and weekends.
Compensation and Benefits
$15 to $17 per hour, depending on experience
Opportunities for future growth and development
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyCLINIC FRONT DESK - CHECK OUT
Front desk associate job in Fishers, IN
Job Description
The Clinic Front Desk is responsible for scheduling, coordinating, and rescheduling the patient's appointments accurately. This individual collects and post payments and guides patients to additional internal locations required for additional testing or referrals. Individuals in this position ensures financial obligations for patient care are complete and updated prior to the patient leaving the clinic. This individual will be responsible for maintaining and balancing a cash box. Cross-training with registration and greeter position is required.
Type: Full Time
Location: Fishers, IN office
Schedule: M-F 8:00 am - 5:00 pm
Responsibilities:
Schedules, coordinates, and reschedules patients' appointments accurately and relays necessary messages to clinical staff.
Answers questions regarding patient appointments and schedules additional appointments, such as follow-ups, as necessary.
Ensures accurate scanning of forms, fee slips, and paperwork into the patient record.
Receives and applies payments from patients and issues receipts for services, and reconciles daily cash ensuring balancing accuracy and troubleshooting differences as needed.
Places a high priority on and maintains strict confidentiality in all situations.
Participates in professional development activities and maintains applicable professional affiliations and certifications as required.
Attends and participates in required organizational meetings and committees as requested.
Perform additional related duties as assigned.
Education, Experience and Certification/License Requirements:
Minimum high school diploma or GED required. At least one year of previous administrative or secretarial experience is required. Knowledge of medical terminology and experience with processing insurance preferred. Previous experience working in a medical office setting preferred.
Working conditions / Physical Demands:
Standard work environment is an office setting. Work requires sitting for long periods of time. Position requires viewing and typing on a computer for long periods. Occasionally bending, lifting, and reaching required dealing with files, paper, supplies, etc., including lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment (computer, telephone, copier, etc.) regularly. Vision must be correctable to 20/20. Hearing must be in the normal range for telephone contacts and to interact directly with employees. Regularly interacts with the staff, physicians, and the public, which may involve dealing with angry or upset people.
Front Desk Agent
Front desk associate job in Carmel, IN
Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career.
At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!
Job Description
Completes check in/out procedure with guests while ensuring it is more than a transaction.
Ensures proper billing of accounts
Helps directs guests around hotel and local area
Is a point of contact for all guest requests, complaints, issues, and recovery
Qualifications
Must have an outgoing personality and able to maintain a smile in you voice.
Must be able to multi task by talking with guests and utilizing computer at the same time
Background in Hospitality preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.
Front Desk Agent
Front desk associate job in Carmel, IN
Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Qualifications
Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experience with hotel reservations software, like OnQ or Opera
Customer service experience
Excellent communication and organizational skills
Company Blurb
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Agent
Front desk associate job in Carmel, IN
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers…we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Agent!
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security & liability measures to protect the assets of the hotel and the Company.
BENEFITS:
Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!
ESSENTIAL FUNCTIONS:
Maintain professional dress and conduct at all times.
Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action. Follow Brand standards including brand loyalty programs.
Provide information about our hotel, available rooms, rates and amenities
Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
Inform customers about payment methods and verify that I.D. and payments method match
Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
Maintain cash bank per policy guidelines. Comply with all accounting procedures.
Consistently adhere to uniform, grooming and appearance standards.
Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions
Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
Maintain knowledge of standards and company policies
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
Understand and operate front office telephone and computer systems.
Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.
Must be able to work flexible work hours/schedule.
Performs other duties and responsibilities as requested.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
Previous experience as a hotel Front Desk Agent preferred
Must have excellent communication and organizational skills
Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
Must be familiar with a computer and be able to type using a computer keyboard
Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
Ability to apply commonsense understanding to carry out instructions given
Ability to comply in standardized situations with only occasional or no variables
Ability to work flexible shifts
Must have excellent customer service skills
Must be able to work without constant supervision
PHYSICAL DEMANDS:
While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
High school education or equivalent is required. Some college preferred.
Preferred six (6) months related experience in hotels or customer service training
Must be able to work in team environment
EEO Employer
Front Desk Attendant - Hanna Commons, Indianapolis
Front desk associate job in Indianapolis, IN
Full-time Description
Job Summary: The Front Desk Attendant is responsible for maintaining a safe and secure environment for all employees, visitors, and residents. The Front Desk Attendant performs light clerical and janitorial tasks, as well as security duties such as signing in and out visitors.
Duties & Responsibilities:
· Greet all residents and visitors with a smile and be ready to provide excellent customer service.
· Monitor entrance and departure of visitors, and other persons, ensuring they sign the in and out log.
· Maintain accurate records of all visitors and deliveries with date, time, and destination.
· Write reports of daily activities and irregularities.
· Prevent severe damage to buildings and tenant property by reporting incidents to the appropriate authorities.
· Monitor and operate security systems such as security cameras and alarms.
· Assist with emergency evacuation procedures.
· Complete detailed incident reports for all security incidents for appropriate management personnel.
· Assist with clerical duties during down time, such as sorting, photocopying, faxing, scanning and file administration.
· Assist with basic custodial duties as needed, such as trash removal from front office area, dusting, and light cleaning.
Knowledge, Skills & Abilities:
· Excellent customer service and interpersonal skills.
· Positive attitude, good judgement, and problem-solving skills.
· Observant with a notable focus on ensuring safety and security.
· Ability to remain firm yet calm and professional in challenging situations.
· Self-starter with demonstrated high degree of independent initiative.
· Proficient with Excel and Microsoft Word.
Education & Experience:
· High School Diploma or equivalent required.
· 2+ years of relevant experience preferred. Familiarity with property management industry is a plus.
· Must have a valid driver's license, clean driving record, and the ability to travel as needed between work locations.
Physical Demands:
· Long periods of working on a computer and communicating via phone and email. Extensive keyboarding.
· Ability to move throughout building and worksites as necessary
· Regularly required to communicate verbally and understand conversation both in person and via phone.
· May occasionally lift and/or move up to 20 pounds.
· Drive personal vehicle between worksites as needed.
Other Duties: This job description does not encompass all responsibilities and activities of the position. Management may add or change duties as needed.
EEO Statement: UPHoldings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, promotion, termination, compensation, and training.
Salary Description $14.00
Front Desk Receptionist
Front desk associate job in Carmel, IN
Position Type: Part-Time/Full-Time
Salary Range: $12 - $16 per hour (based on experience)
Rejuve Salon Spa is a vibrant Aveda lifestyle salon committed to providing exceptional client satisfaction. We cultivate a welcoming atmosphere where team members collaborate to deliver outstanding customer service and create memorable salon experiences.
Responsibilities:
Create a warm and inviting welcome for clients, ensuring a positive first impression.
Assist clients in scheduling appointments, managing bookings, and addressing inquiries both in person and over the phone.
Provide knowledgeable information about our services, products, and membership packages to enhance client engagement.
Offer personalized retail recommendations, showcasing our Aveda products.
Ensure a pristine salon environment by managing tasks such as washing towels, maintaining the front area, and restocking retail shelves.
Contribute to the opening and closing of the salon premises, ensuring operational efficiency.
Collaborate seamlessly with stylists and team members to foster a harmonious and efficient salon atmosphere.
Serve beverages to clients and attend to their comfort during their visit.
Facilitate membership and package sign-ups, explaining benefits and features.
Assist with essential bookkeeping tasks, inventory management, and tracking retail sales.
Qualifications:
Flexible schedule with ability to work Friday & Saturdays. Includes a combination of morning and evening shifts.
Self-starter with the ability to demonstrate initiative and work independently.
Outgoing and personable demeanor, showcasing exceptional interpersonal skills.
Enthusiasm for learning and adapting to salon operations and Aveda products.
Strong organizational skills, coupled with meticulous attention to detail.
Exceptional friendliness and a natural inclination for teamwork.
Clear and articulate communication skills, both in-person and over the phone.
Flexibility to work part-time or full-time schedules, including open and closing shifts.
While previous salon experience is beneficial, it is not required.
Customer service experience, whether in-person or via phone, is preferred.
Benefits:
Competitive salary with potential for retail commission.
Paid Time Off (PTO) and vacation time for full-time team members.
Access to continued education opportunities to enhance your skillset.
401k plan with company match.
Discounts on salon products and services.
Comprehensive benefits package, including medical, dental, vision, and short-term disability insurance.
Opportunity to be a part of a dynamic team dedicated to excellence in the salon industry.
Supportive Salon environment
If you are passionate about providing exceptional customer service, eager to be part of a collaborative team in a dynamic salon environment, and ready to take advantage of comprehensive benefits, we encourage you to apply!
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Front Desk Agent
Front desk associate job in Indianapolis, IN
Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.
Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.
Job Description
$17 per hour plus free parking!
For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other!
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Agent
Front desk associate job in Indianapolis, IN
We are seeking a friendly and professional Front Desk Agent to join our team at Schahet Hotels in Indianapolis, Indiana. As a Front Desk Agent, you will be the first point of contact for our guests and responsible for providing exceptional customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for hospitality.
Compensation & Benefits:
This is a full-time, salaried position with a competitive compensation package of $14 to $16 per hour, paid biweekly. In addition, we offer excellent benefits including health insurance, 401(k) matching, paid time off, and employee discounts at any of our hotel locations.
Responsibilities:
- Greet and check-in guests in a friendly and efficient manner
- Answer phone calls and make reservations for guests
- Respond to guest inquiries, requests, and complaints in a timely and professional manner
- Register guests and assign rooms
- Process payments and balance cash drawers
- Maintain accurate guest records
- Monitor and ensure the security of the property
- Assist with housekeeping and maintenance requests
- Coordinate with other departments to ensure guest satisfaction
- Maintain a neat and organized front desk area
- Follow all company policies and procedures
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication, interpersonal, and problem-solving skills
- Ability to multitask and work under pressure
- Proficient in computer systems and software
- Availability to work weekends and holidays
- Must be able to stand for long periods of time and lift up to 25 lbs
- Must have a positive and outgoing personality
EEOC statement:
Schahet Hotels is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.
Auto-ApplyMedical Office Specialist
Front desk associate job in Avon, IN
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will provide support to two pain management Medical Administrative Assistants and have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. These roles will help pave the way for your transition to the interventional pain department. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc.
Job Duties
Front Desk
Opens the office and monitors the organization of the waiting room.
Maintains an orderly and welcoming reception area at all times during normal business hours.
Warmly welcomes all patients, exhibiting excellent customer service skills.
Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise.
Verifies insurance and personal information with patient.
Collects co-payments, pre-payments, account balances, etc.
Logs monies collected from patients and notes amount paid on visit slip.
Balances cash receipts daily.
Ensures HIPAA compliance in all aspects of workflow.
Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur.
Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs.
Connects patient to the Financial Counselor for questions or problems.
Indicates no show, cancels, etc. in computer system.
Other duties as assigned.
Patient Rooming
Ensures efficient patient flow while obtaining vital signs, and verifying complete case information.
Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs.
Assists provider with patient care when appropriate.
Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record.
Cleans, stocks, and turns over rooms post patient visit.
Monitors supply list and stocking clinical office supplies as needed.
Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received.
Prints appointment lists, visit slips, and medical profile sheets.
Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list.
Requests films, labs, etc. from hospital, referring providers, or GCBS offices.
Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing.
Other duties as assigned.
Check Out
Answers routine, general & non-clinical patient medical questions.
Works closely with providers for continuity of patient Customer Service.
Verifies visit slip, testing requested, billing info, physician orders are complete and legible.
Schedules follow-up appointments if no other testing or procedures are required.
Streamlines check out of office visits with no testing or procedures ordered.
Collects any remaining monies due at checkout.
Keys payments and charges at time of visit.
Processes miscellaneous charges and payments received at office.
Balances charges/payments and batch daily.
Completes return to work statements as requested.
Other duties as assigned.
Medical Administrative Assistant
Triage Phone Calls
RMD calls; Any available MD calls
Established patient incoming calls
Distribute to appropriate departments (medical records, billing, nurses, etc)
Answer appropriate questions
Non-medical judgment issues
Information read from the patients chart/transcription
Per standard orders of provider based on written protocols
Procedures scheduled with Goodman Campbell Surgery Scheduler per doctors' orders and protocols.
Schedule ancillary vendors, physicians, equipment, and services when indicated. This process will be continuously reviewed and may change in the future.
Complete and document surgery orders and submit to surgical facility
Ensure films are available for surgery per physician preference
Verify that all items are “checked-off” on surgery scheduling screen prior to surgery date
Billing
Collect surgical charges from providers.
Ensure all diagnosis, procedure codes, and operative notes are included.
Send paperwork to the medical coder.
Transcription
Obtain provider signature in timely manner.
Route signed transcription to MR for filing & processing.
Build orders in the EMR
Notify provider of provider non-covered benefits as determined by Referral Coordinator.
Request alternative treatment options from provider.
Notify patient of non-covered benefits and potential changes in treatment plan.
Refer patient to Accounts Receivable Representative to coordinate payment options.
Scheduling all new patient visits as requested
Process provider Mail.
Maintain provider calendar. -
Keep calendars current and inform providers, office, scheduling, etc. of changes.
Notify Central Scheduling of physician template preferences and changes.
Notify Central Scheduling of need to reschedule individual patients or general schedule changes.
Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the Goodman Campbell providers and to take calls at all times during normal business hours.
At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours.
Other duties as assigned.
Knowledge, Skills and Abilities Required
Genuine dedication to excellent customer service/
Exceptional attention to detail.
A can-do attitude that does not hesitate to jump in to help others.
Respect for organizational policies, procedures, systems, and objectives.
Alignment with HIPAA regulations.
Ability to drive to efficiency and accuracy in a fast-paced environment
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers and patients.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen).
Educational and Experience Required
Education :
High school diploma or equivalent
Medical assistant or LPN certification preferred
Preferred Experience:
3-5 years of experience in a physician office or hospital setting
1-3 years of experience in neurosurgery or spine surgery
Physical Demands
Substantial amount of patient interaction requiring standing, bending and stooping.
Moderate to heavy patient volume requiring efficiency and speed.
Occasional moderate lifting.
Able to sit for an extended period of time in focused work.
Auto-ApplyFront Desk Receptionist - Dental
Front desk associate job in Zionsville, IN
Front Desk Receptionist Opportunity at a glance
- No experience is necessary; we train you
- Work-life balance is prioritized
- We help you to love your career
- We inspire and educate patients to live their best lives
Searching for a rewarding career? Look no further!
At Haven Dental Studio, we are committed to creating a positive work experience for you while we deliver exceptional care to our patients. We strive to provide a positive experience for our patients and teams. We know the demands of dentistry and the challenges you may experience when treating patients all day. We provide an excellent support system, training, and teamwork to make everyone's day enjoyable. We recognize that when Team Members are supported, our patients, in return, receive exceptional care.
How do we make a positive impact on this world? We spark a positive change!
We inspire and educate patients to live their best lives.
People traditionally do not like seeing the dentist. Dentistry and overall health are tightly connected, and our mission is to help patients to become healthier and overcome dental fears in a friendly, warm, and judgment-free environment.
These are the values we want our Team Members to prioritize:
Teamwork
Supporting and being kind to each other
Accountability in your area of expertise
Empathy toward each other and patients
Compassionate care for patients
Non-judgmental attitude toward patients and teams
What perks do we offer at Haven Dental Studio?
Flexibility to balance your family and work-life
An office culture with positive energy
Team members prioritize teamwork
Job Description:
The front desk receptionist is crucial for the practice's overall success.
We help you excel in these areas:
Designing the perfect schedule
Managing doctor's and hygienists' schedule
Communicating with patients effectively via phone, email, text, or in person
Setting up financial arrangements with patients
Helping patients manage dental insurance
Managing patient information in multiple software programs
Helping patients have a positive dental experience
Making a positive impact to help patients to live their best life.
Benefits:
Employee discount
Paid time off
Retirement plan
Uniform allowance
Schedule:
Day shift
No weekends
Work Location: In person
Front Desk Attendant
Front desk associate job in Lafayette, IN
Job DescriptionFront Desk Attendant
Position Type: Part Time
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.
Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play.
Job Summary:
Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment.
Key Responsibilities:
• Handle money transactions while keeping the front desk area clean and organized
• Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Communicate daily with team members
• Maintain a safety-focused, top customer service attitude at all times
Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
APPLY NOW!
Front Bar Receptionist
Front desk associate job in Westfield, IN
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Weekday and Weekends, Saturdays and Sundays mandatory
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Front Desk Receptionist
Front desk associate job in Fishers, IN
Job Description
Seeking highly motivated and out-going individuals looking to join an upscale massage and facial front desk and sales team. If you are looking to be a part of a fun, positive culture with career growth opportunities then you may be who we are looking for.
Full time positions available at our Carmel, Ironworks, and Fishers locations.
A career with Massage Heights allows you to fulfill your passion of improving lives everyday. Grow into a meaningful and rewarding career that includes:
Competitive Hourly Rate (starting at $14+/hour)
Commissions Paid on Sales
Paid Vacation
Growth Opportunities into Management (positions available)
Health Insurance Partner
Monthly massage or facial provided to take care of you! (50% OFF any additional massages or facials)
Qualifications are as follows:
Excellent Guest service and communication skills
Must have sales or retail and Guest service experience
Previous membership sales experience a plus
Strong understanding of basic computer software
Positive, energetic attitude
Available to work flexible hours and days; including evenings and weekends
High School diploma or equivalent preferred
Become part of a Team that stands above the rest in terms of values, organization, guest service, and teamwork. Reach out to Elevate Your Career with Massage Heights!
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Front Desk Agent- Courtyard by Marriott
Front desk associate job in Indianapolis, IN
SUMMARY STATEMENT Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries
PRIMARY DUTIES AND ACCOUNTABILITIES
Room Assignments, Changes, and Issues
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues.
Guest Service
Offers guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
Ensures that the lobby and front desk area are clean, organized, visually appealing, and well stocked with all necessary supplies.
Properly compiles, completes, and distributes reports to all management and relevant staff.
Reports any maintenance, security, or safety issues to the appropriate staff.
SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE
High School Diploma or GED required.
Previous front desk experience is highly preferred.
Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred.
Excellent organizational and prioritization skills.
Ability to work well and collaborate with others.
Superior customer service skills.
Excellent communication skills.
May be required to stand for an extended period of time.
Able to work holidays and weekends (Saturday and Sunday)
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Evening shift
Holidays
Morning shift
Weekends as needed
Experience:
hotel front desk: 1 year (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Preferred)
Work Location: In person
If offered, employment is contingent on cleared Background check.