Systems Administrator jobs at FullStory - 120 jobs

Hex is changing the way people work with data. Our platform makes analytics workflows more powerful, collaborative, and shareable. Hex solves key pain points with today's data and analytics tooling, and is loved by thousands of users all over the world for the beautiful UI, new superpowers, and boundless flexibility. We are a tight-knit crew of engineers, designers, and data aficionados. Our roadmap is full of big ideas and little details, and we would love your help bringing them to life. Hex has raised over $100m from great VCs and angels, giving us many years of runway and the ability to pay competitive salaries, offer great benefits, and provide meaningful equity. We're seeking an experienced infrastructure engineer to join us as a technical leader who will shape the future of our platform architecture! You'll work directly with our engineering leadership to drive infrastructure strategy, mentor our growing team, and build systems that scale with our ambitious growth plans. We recently raised a Series C and are experiencing rapid growth not just in the number of customers and users, but also in the kinds of data workflows we can support with our kernel compute backend. This isn't a hands-off leadership role - you'll be deeply technical while providing strategic direction. We need someone who has strong opinions backed by experience and isn't afraid to make the hard decisions that come with rapid scaling. What you will do Strategic Leadership Define and execute our infrastructure roadmap across our multi-tenant and single-tenant stacks Establish engineering standards, practices, and tooling across the infrastructure team Collaborate with product and engineering teams to align infrastructure investments with business objectives Lead deep database performance optimization and scaling strategies Lead infrastructure cost optimization and capacity planning initiatives Technical Ownership Architect and implement scalable solutions on our AWS/Kubernetes/PostgreSQL/Redis stack Design container orchestration strategies with Kubernetes patterns and resource optimization Design and build robust CI/CD pipelines and deployment strategies Drive reliability engineering practices including monitoring, alerting, and incident response Evaluate and integrate new technologies that enhance our platform capabilities Team Development Mentor engineers and help grow their technical skills Participate in hiring and building out the infrastructure team Foster a culture of technical excellence and continuous learning Lead technical design reviews and architecture discussions About You Technical Expertise 7+ years of infrastructure engineering experience with 3+ years in technical leadership roles Deep expertise with AWS services (EC2, RDS, EKS, networking, security) Production experience with Kubernetes orchestration and container management Experience with database performance engineering - query optimization, execution plan analysis, and datastore selection for different workload patterns Proficiency with infrastructure as code (Terraform, CloudFormation, or similar) Solid understanding of application deployment and scaling Knowledge of security best practices and compliance frameworks Leadership Qualities Track record of leading technical initiatives in fast-growing companies Strong opinions on engineering best practices with the flexibility to adapt Excellent communication skills and ability to influence across organizations Comfortable with ambiguity and rapid decision-making in a startup environment Startup Experience Understanding of the unique challenges of scaling infrastructure during hypergrowth Ability to balance technical debt with feature velocity Experience with resource constraints and scrappy problem-solving Bonus Points Advanced Kubernetes operators development and custom resource definitions Background with observability tools (Datadog, New Relic, Prometheus/Grafana) Contributions to open source infrastructure projects Experience with multi-region deployments and disaster recovery planning Our stack Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack. In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $215,000 - $270,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. #J-18808-Ljbffr

A fast-growing AI startup in San Francisco is seeking Applied AI Engineers to design and deploy production-grade AI agents. The role involves close collaboration with enterprise customers to integrate large language models into workflows, ensuring reliability and performance. Ideal candidates have a degree in Computer Science, strong programming skills in Python or JavaScript, and experience with LLMs. Enjoy a supportive work culture with numerous perks, including flexible remote work and extensive vacation time. #J-18808-Ljbffr

A leading AI infrastructure firm seeks a Senior Rust Full-Stack Engineer to design and optimize systems supporting AI data pipelines. The role is remote and requires 20-40 hours of commitment weekly. Ideal candidates will have 3-5+ years writing production Rust and strong skills in building distributed services. A competitive hourly rate of $50-$75 based on experience is offered. Join us to contribute to impactful AI workflows. #J-18808-Ljbffr

Remote - Canada 🚀 The Role As a Forward Deployed Engineer (FDE) at Narvar, you'll combine your customer empathy and technical expertise to build predictive systems that power delivery confidence for millions of shoppers. You'll work directly with Narvar's customers, diagnosing data issues, integrating APIs, and deploying AI-driven solutions that make delivery promises smarter, faster, and more reliable. This is an ideal role if you've spent the last few years implementing or supporting complex products (ERP, analytics, SaaS platforms, etc.) and are now ready to build the systems yourself, using AI, automation, and production‑grade engineering to deliver at scale. 🧩 What You'll Do Collaborate with customer and internal teams to design, integrate, and deploy predictive models that improve delivery‑date accuracy. Build and maintain data pipelines that power real‑time insights and reporting. Use AI agents and automation to replace manual customer workflows and diagnostics. Own customer‑facing delivery performance dashboards and reporting systems. Debug integrations, latency, and data quality issues across multiple environments. Operate as both engineer and consultant, translating real‑world needs into durable, scalable systems. 🎯 Qualifications 5-8 years of experience in software engineering, implementation, or technical consulting. Strong programming fundamentals (Python preferred) and a curiosity to grow into AI/ML systems. Proven track record working directly with customers or external partners on technical deployments. Ability to debug and integrate APIs, ETL pipelines, or data mapping workflows. Familiarity with modern AI tools, LLM APIs, workflow automation, or prompt engineering. Excellent communication skills and empathy across business and engineering stakeholders. A bias for learning, iteration, and delivering measurable outcomes. Prior experience in e‑commerce, logistics, or time‑series forecasting. Hands‑on experience with AI/ML‑powered automation. Certification or coursework in data science, machine learning, or analytics. 📈 Success in 6-12 Months Deploy delivery prediction for multiple customers with measurable accuracy gains. Use AI automation to eliminate manual reporting across internal and customer teams. Grow into a subject‑matter expert on predictive delivery and operational AI. Influence product roadmap priorities based on customer feedback and live data performance. Why Narvar? We're on a mission to simplify the everyday lives of consumers. Post‑purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post‑purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct‑to‑consumer companies to retail's most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post‑purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits. The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location. $180,000 - $230,000 CAD Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it. #J-18808-Ljbffr

Come Find Your Spark at Quartz! Quartz is seeking a team-oriented, problem-solver to join our Infrastructure Team as a Systems Administrator. The Systems Administrator will provide expertise in design, administration, maintenance, and support of the infrastructure systems and processes Quartz relies on to provide world class insurance solutions to its members. This position will build solutions, implement new software and hardware, provide training and mentoring, troubleshoot and remediate anomalies, and assist in the development of overall IT strategy. This role will also collaborate with business owners, technical staff, and project teams across the business to implement and support efficient systems and processes using the ITIL and ITSM frameworks. Benefits: Ability to bring Azure infrastructure skills to Quartz to help us deliver and execute our cloud migration strategy. Apply DevOps automation experience (Terraform, Docker, etc.) and help us mature our fully-automated operations. Work with strong technical resources in a collaborative, team environment. Starting salary range is based upon skills and experience: $77,200 - $96,500 plus robust benefits package. Responsibilities Perform server and system administration tasks, including group policies, print services and queue management, event log monitoring, security permissions, drive and volume management, OS provisioning, migrations, upgrades, and performance tuning. Aid in the design, build, test, and deployment of new systems, services, and processes to meet ongoing business needs. Perform routine maintenance including, updates, patching, backups, snapshots, configuration management, and disaster recovery. Support internal and cloud infrastructure standards, ensuring best practices are developed and followed. Develop and maintain scripts to automate routine tasks. Administer and maintain applications required to support network, servers, and technical operations and service. Provide technical expertise on team systems and services and aid in troubleshooting, identifying root cause, and recommending and implementing solutions to remediate. Develop, implement, and maintain documentation, diagrams, and procedures for systems and processes. Work closely with teammates, vendors, project teams, and management to support projects and initiatives across the enterprise by collaborating, designing, challenging, optimizing, implementing, and enhancing deliverables through their lifecycles. Support audit and compliance activities as needed. Participate in on-call rotation. Qualifications Bachelor's degree with 2+ years of experience in systems administration role OR associate degree with 5+ years of experience in a systems administration role OR high school equivalency with 8+ years of experience in a systems administration role Experience with the following: Basic Linux administration Provisioning and managing SAN/vSAN/HCI infrastructure Managing certificate infrastructure Managing backups MFA (Multi-Factor Authentication) solutions MS Office 365 Supporting services in an ITSM framework Quoting solutions with vendors and partners Proficiency writing, supporting, and updating & writing scripts in SCCM (PowerShell) Proficiency in VMware vSphere, SRM administration Knowledge of cloud infrastructure elements and functions (Azure or AWS) Knowledge of network, web and application related protocols and infrastructure (VPNs, vlans, TCP/IP, IPsec, HTTPS, SSL/TLS, routing, switching, firewalls) Knowledge of ITIL framework Ability to effectively communicate and work with multiple vendors, managed service providers Ability to work outside of business hours as needed Must be inquisitive and seek out answers without being asked Ability to manage multiple priorities simultaneously, work independently, under pressure, and be adaptable to change Excellent interpersonal, oral, and written communication skills Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check. Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.

Come Find Your Spark at Quartz! Quartz is seeking a team-oriented, problem-solver to join our Infrastructure Team as a Systems Administrator. The Systems Administrator will provide expertise in design, administration, maintenance, and support of the infrastructure systems and processes Quartz relies on to provide world class insurance solutions to its members. This position will build solutions, implement new software and hardware, provide training and mentoring, troubleshoot and remediate anomalies, and assist in the development of overall IT strategy. This role will also collaborate with business owners, technical staff, and project teams across the business to implement and support efficient systems and processes using the ITIL and ITSM frameworks. Benefits: Ability to bring Azure infrastructure skills to Quartz to help us deliver and execute our cloud migration strategy. Apply DevOps automation experience (Terraform, Docker, etc.) and help us mature our fully-automated operations. Work with strong technical resources in a collaborative, team environment. Starting salary range is based upon skills and experience: $77,200 - $96,500 plus robust benefits package. Responsibilities Perform server and system administration tasks, including group policies, print services and queue management, event log monitoring, security permissions, drive and volume management, OS provisioning, migrations, upgrades, and performance tuning. Aid in the design, build, test, and deployment of new systems, services, and processes to meet ongoing business needs. Perform routine maintenance including, updates, patching, backups, snapshots, configuration management, and disaster recovery. Support internal and cloud infrastructure standards, ensuring best practices are developed and followed. Develop and maintain scripts to automate routine tasks. Administer and maintain applications required to support network, servers, and technical operations and service. Provide technical expertise on team systems and services and aid in troubleshooting, identifying root cause, and recommending and implementing solutions to remediate. Develop, implement, and maintain documentation, diagrams, and procedures for systems and processes. Work closely with teammates, vendors, project teams, and management to support projects and initiatives across the enterprise by collaborating, designing, challenging, optimizing, implementing, and enhancing deliverables through their lifecycles. Support audit and compliance activities as needed. Participate in on-call rotation. Qualifications Bachelor's degree with 2+ years of experience in systems administration role OR associate degree with 5+ years of experience in a systems administration role OR high school equivalency with 8+ years of experience in a systems administration role Experience with the following: Basic Linux administration Provisioning and managing SAN/vSAN/HCI infrastructure Managing certificate infrastructure Managing backups MFA (Multi-Factor Authentication) solutions MS Office 365 Supporting services in an ITSM framework Quoting solutions with vendors and partners Proficiency writing, supporting, and updating & writing scripts in SCCM (PowerShell) Proficiency in VMware vSphere, SRM administration Knowledge of cloud infrastructure elements and functions (Azure or AWS) Knowledge of network, web and application related protocols and infrastructure (VPNs, vlans, TCP/IP, IPsec, HTTPS, SSL/TLS, routing, switching, firewalls) Knowledge of ITIL framework Ability to effectively communicate and work with multiple vendors, managed service providers Ability to work outside of business hours as needed Must be inquisitive and seek out answers without being asked Ability to manage multiple priorities simultaneously, work independently, under pressure, and be adaptable to change Excellent interpersonal, oral, and written communication skills Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check. Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability. We can recommend jobs specifically for you! Click here to get started.

About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques-we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement. We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide. We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality. We give back. To those in need. To the community. To the industry. Does this sound like you? In this Role You Will: Maintain and support DCO sensor platforms as part of a mobile field team operating in tactical environments. - Configure and maintain Linux-based systems (CentOS, Ubuntu) - Troubleshoot software, hardware, and container issues in isolated setups - Script with Bash and Python for automation and diagnostics - Conduct system hardening, licensing, and pre-mission readiness checks - Support after-action reviews and technical documentation Key Requirements: - 7+ years administering Linux systems in production or field conditions -Must be a US citizen and possess a US passport - Experience with containers (Docker, Podman) - Familiarity with DCO tools like Zeek, ELK Stack, Suricata - Ability to operate without remote support in disconnected environments - DoD 8570 IAT Level II certification preferred Must Haves: Strong diagnostic and Linux skills; capability to work in high-stress, dynamic field conditions. Security Clearance: TS with SCI eligibility required. Travel Requirements: 8-12 weeks annually, CONUS and OCONUS, potentially with short notice. Remote work is available during non-deployment periods.

will work PT time zone. Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower all of Omada. Job Overview: The IT Staff Systems Engineer is a senior technical expert responsible for architecting, securing, and operating Omada's core IT infrastructure across identity, endpoint management, networking, and enterprise SaaS platforms. This role combines deep technical expertise with cross-functional leadership to ensure that our systems are reliable, scalable, compliant, and aligned with the needs of a fast-growing, highly regulated healthcare organization. This role serves as a subject matter authority on infrastructure architecture, identity and access patterns, system lifecycle management, and enterprise automation. The Staff Systems Engineer drives complex initiatives with minimal direction, anticipates long-term operational and architectural needs, and implements solutions that materially improve the stability, efficiency, and security of Omada's environment. This role operates at the intersection of Infrastructure, Security, Compliance, Finance, Care Delivery, P&C, and Engineering. Success requires exceptional ownership, the ability to break down ambiguity, strong communication across technical and non-technical teams, and a relentless focus on building scalable systems, eliminating operational friction, and enhancing the company's security and compliance posture. Infrastructure & Operations: Architect, implement, and own the lifecycle of Omada's core IT infrastructure-covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. Ensure all systems are designed for scalability, security, reliability, and ease of operation. Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort. Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment. Serve as a senior escalation point within the infrastructure support rotation, resolving complex issues and eliminating root causes through systemic fixes and improved patterns, tooling, and documentation. Establish long-term infrastructure strategies and roadmaps that guide architectural decisions, technology investments, lifecycle plans, and sequencing of major initiatives. Lead mission-critical infrastructure projects from initial design through successful delivery, ensuring solutions meet reliability, performance, compliance, and security requirements. Own system lifecycle and cost governance, including end-of-life planning, decommissioning, capacity forecasting, SaaS and tool rationalization, and continuous optimization of licensing, consumption, and infrastructure spend. Own operational governance across infrastructure systems, including technical change management (with SOX-aligned controls), configuration standards, architecture diagrams, security baselines, and maintaining audit-ready evidence for internal and external audit partners. Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements. Develop reusable automation and infrastructure patterns-including infrastructure-as-code modules, Tines automations, and standardized workflows-that scale operational efficiency and reduce recurring toil across IT and partner teams. Cross-functional Partnership and Services: Partner with teams across Security, Compliance, Engineering, Care Delivery, Finance, People & Culture, and other business units to align infrastructure capabilities with organizational needs and long-term technology strategy. Collaborate with InfoSec and Compliance to ensure infrastructure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements, proactively identifying risks and implementing remediation strategies. Contribute to the vendor onboarding, evaluation, and renewal process for infrastructure-owned applications, partnering with Legal, Finance, and Procurement to ensure alignment on contracts, controls, and cost efficiency. Engage with business stakeholders to understand operational needs and deliver secure, reliable, and scalable technology services that support their workflows and strategic initiatives. Partner with business units on process mapping, value-stream analysis, and workflow redesign, identifying opportunities to streamline operations, clarify ownership, and reduce friction across internal systems. Represent Infrastructure in technical governance forums, contributing architectural recommendations, dependency assessments, and operational insights that shape cross-functional planning and technology decisions. Support internal and external audits by providing evidence, strengthening controls, and ensuring infrastructure systems and processes remain audit-ready throughout the year. Partner with the IT Automation team and other cross-functional groups to design and deliver automation initiatives, providing subject matter expertise and ensuring solutions meet operational, compliance, and security standards. Collaborate with Finance, Security, and IT leadership to define and optimize technical change management processes, ensuring all infrastructure changes meet internal policies and SOX expectations. Serve as a technical advisor to partner teams, helping them adopt secure patterns, identity standards, and infrastructure best practices as they build or modify their downstream tools and workflows. What Great Looks Like: Demonstrates deep subject matter expertise across identity, networking, endpoint management, automation, and core SaaS platforms, consistently delivering reliable, scalable, and secure infrastructure solutions. Leads complex initiatives with minimal direction, anticipating edge cases, risks, and downstream impacts while driving initiatives to successful, on-time delivery. Builds strong cross-functional relationships across IT, Security, Compliance, Finance, Engineering, Care Delivery, P&C, and other partners-operating as a trusted advisor who brings clarity, technical leadership, and operational excellence to shared initiatives. Thinks several steps ahead, identifying long-term infrastructure needs, capacity challenges, compliance gaps, architectural risks, and opportunities for simplification or automation before they become urgent. Establishes high operational standards, ensuring runbooks, documentation, observability metrics, and configuration baselines are accurate, current, and drive predictable, scalable operations. Drives measurable improvements in reliability, performance, and cost efficiency through systematic problem-solving, automation, infrastructure-as-code, and the elimination of recurring operational pain points. Proactively improves security posture by implementing secure patterns, hardening configurations, reducing attack surface, and partnering closely with Security to maintain audit-ready infrastructure. Influences technology strategy by contributing architectural recommendations, shaping roadmaps, designing scalable patterns, and advocating for solutions grounded in business value and operational longevity. Elevates the entire IT ecosystem by building reusable automation frameworks, standardized workflows, and infrastructure patterns that accelerate work for peers, partner teams, and future engineers. Operates with exceptional ownership, clarity, and accountability-ensuring commitments are met, risks are surfaced early, and stakeholders remain aligned throughout complex technical initiatives. Candidate Requirements: 10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems. Bachelor's degree in Information Systems or related field Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration. Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows. Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX). Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization. Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards. Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting. Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams. Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions. High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement. Benefits: Competitive salary with generous annual cash bonus Equity Grants Remote first work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: **************************** Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $161,000 - $201,300*, Colorado Base Compensation Ranges: $154,000 - $192,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

Candidates must reside on the East Coast in the U.S. Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. As an IT Systems Engineer, you will play a critical role in supporting and improving the day-to-day technology experience for Omadans. You will contribute to the planning, implementation, and operation of systems that enable secure, efficient, and user-friendly internal workflows across the company. Your remit includes hands-on support for endpoints, SaaS applications, systems automation, and compliance-aligned IT processes. This role is ideal for someone who is energized by problem-solving, thrives in a fast-paced environment, and takes initiative to improve how things work. You'll leverage a deep understanding of endpoint and SaaS management tools to streamline support operations, ensure compliance, and enhance employee experience. You'll also bring a user-first mindset and contribute to ongoing automation and standardization efforts to support scale. You will work closely with IT Support, Infrastructure, Security, Compliance, and cross-functional teams to continuously improve how IT enables productivity at Omada. IT Support & Operations: Provide high-quality autonomous technical support across mac OS, Windows, and SaaS environments, meeting or exceeding established SLAs and CSAT expectations, leveraging complete knowledge and specialization in our core systems. Independently process and manage tickets through their lifecycle, including triage, resolution, documentation, and escalation, while adhering to established internal SLAs. Execute new hire end-to-end onboarding and offboarding processes, including hardware provisioning, account setup, understanding our established Tines automation workflows, Zero Touch deployment using JAMF Pro and Workspace ONE, and setting high expectations for new hire experiences at their start. Support and manage a fleet of devices, understanding policies, configuration profiles, and administrative managed actions through MDM tools such as JAMF, Workspace ONE, and Meraki MDM. Manage user access and licensing for SaaS applications including Google Workspace, Okta, Slack, Zoom, O365, Zendesk, Asana, Adobe, 8x8, and others. Support and manage physical inventory, on-location, 1-2 times a week, helping to facilitate ongoing inventory reconciliation as well as pre-hire machine builds if necessary. Perform endpoint and asset lifecycle management in Oomnitza-ensuring real-time data accuracy and process compliance, while adhering to established procedures and producing status-based metrics on a cadenced reporting schedule to retain a high level of accuracy. Oversee the complete lifecycle of maintaining deployable machine inventory, including asset inventory reporting, procurement of computers, receival processing, and ensuring the orderly organization and cleanliness of our Oyster Point office to maintain a functional and efficient workspace for deployment. Creating, updating, and maintaining clear, comprehensive, and accessible technical documentation that promotes self-service, supports compliance requirements, enables team members, while independently identifying improvements to existing documentation practices. Support audit-readiness activities by following proper IT operational processes and contributing to internal controls (e.g., access reviews, hardware tracking, license usage reviews). Identify opportunities for automation, leveraging deep technical knowledge and analytical skills to evaluate existing workflows, identify inefficiencies, and contribute to Tines-based automation solutions that enhance scalability and promote streamlining repetitive tasks. Collaborate with peers and cross-functional partners to actively support operational initiatives, effectively communicate shared objectives, and promote system enhancements, fostering trust and driving towards aligned interests. Contribute to team projects, learning and iterating with technical proficiency and minimal oversight. Participate in cross-functional onboarding efforts with HR, Recruiting, and Departmental Leads for large-scale hiring events (e.g., Health Coach waves), ensuring seamless Day 1 experience What Great Looks Like: Consistently delivers high-quality IT support by applying deep knowledge of endpoint management, access provisioning, and SaaS administration. Demonstrates ownership by proactively identifying and solving user issues with empathy, timeliness, and clarity. Plays a key role in onboarding initiatives by coordinating closely with Recruiting and P&C to ensure new hires are set up for success from Day 1, leveraging established processes. Contributes meaningfully to audit-aligned practices, such as accurate asset tracking, access control hygiene, and compliance documentation. Takes ownership of the asset inventory management platform, leveraging established processes to maintain a high level of accuracy and maintaining a structured, tidy, and detailed space, both physically and digitally, to track the entirety of supported computing equipment. Drives improvements to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk automations) and process refinement. Collaborates cross-functionally with our Security, HR, Recruiting, and Infrastructure teams, communicating clearly with technical and non-technical stakeholders. Balances day-to-day support work with small project execution and proactive system maintenance. Demonstrates a growth mindset, continuously learning new tools and technologies while sharing knowledge with peers. Applies an AI-first mindset to explore opportunities for efficiency and enhanced user support experiences. Candidate Requirements: 5+ years of relevant IT experience with a strong track record of delivering hands-on support and systems management in a modern, fast-paced environment. Deep expertise with mac OS and Windows endpoint administration using JAMF Pro and Workspace ONE (or equivalent). Strong experience supporting SaaS applications such as Google Workspace, Okta, Slack, Zoom, Office 365, and Zendesk. Familiarity with IT asset management platforms (e.g., Oomnitza) and best practices for hardware lifecycle tracking and reconciliation. Experience with identity and access management principles, including account provisioning/deprovisioning and audit-aligned access reviews. Solid understanding of network fundamentals and the ability to troubleshoot basic LAN/WAN/WiFi issues (Meraki experience is a plus). Demonstrated ability to contribute to IT documentation, process improvements, and knowledge-sharing within a team environment. Proven experience working with or supporting IT automation tools (e.g., Tines, scripting, or RPA platforms) to drive operational efficiencies. Experience working in or supporting compliance-driven environments (e.g., HIPAA, SOC 2, HITRUST, or SOX). Strong communication and interpersonal skills; able to explain complex technical concepts to non-technical stakeholders with clarity. Detail-oriented, organized, and self-motivated, with a strong sense of ownership and follow-through. Comfortable navigating ambiguity and solving problems independently using analytical thinking and sound judgment. Bachelor's degree in Information Technology or a related field, or equivalent experience. Benefits: Competitive salary with generous annual cash bonus Equity Grants Remote first work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: **************************** Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $110,400 - $138,000*, Colorado Base Compensation Ranges: $105,600 - $132,000*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Please click here for more information on our Candidate Privacy Notice.

About Smarter Technologies Smarter Technologies is transforming healthcare technology through innovative automation, AI-driven workflows, and a commitment to improving outcomes for providers. With deep expertise across health tech and a rapidly expanding footprint, we're scaling fast and looking for engineers who can help keep our systems and data safe. Role Overview We're seeking an IT Systems Engineer to build, manage, automate, and continuously improve our IT infrastructure as well as our global endpoint ecosystem, which primarily consists of mac OS and Windows devices. You'll be instrumental in ensuring our environment is secure, reliable, and highly automated, integrating our systems, including M365, O365, Okta, Slack, MDM solutions, and more. This role is for an engineer passionate about integrating systems and managing endpoints, leveraging Configuration-as-Code (CaC), GitOps principles, and automation to create a connected, intelligent, and adaptive IT environment that scales with the company. Primary tech stack: mac OS, Windows, MDM solutions, Okta, Microsoft 365, Python, Bash, Git. Key Responsibilities Integrate complex systems into Identity Management and implement new systems into the environment as they're added. Help manage Microsoft 365 / Office 365 Services such as OneDrive, SharePoint online, and Exchange Online. Own and manage an MDM for device management. Implement, test, and maintain GitOps workflows to ensure repeatable, auditable, and version-controlled changes across the client platform. Develop and maintain scripts, policies, and configuration profiles to enforce compliance and automate device setup using scripting languages like Python and Bash. Automate IT business processes. Leverage APIs, webhooks, and automation to build and maintain visibility dashboards for device posture, compliance, and provisioning metrics. Maintain vulnerability management processes and patch cadence across platforms. Create technical and standard operating procedure documentation for workflows and policies. What Success Looks Like The deployment and configuration of mac OS and Windows endpoints are primarily managed through automated and version-controlled GitOps workflows. Users have a technology experience they love, the tools they need, and as consumers of an experience as possible. Successfully assist with complex migrations of dispersed applications to a centralized environment. Cross-functional collaboration with IT and Security teams results in a seamless and highly secure user experience for all employees. Onboarding and Offboarding workflows are optimized. Minimum Qualifications 4+ years of experience as an IT Systems Engineer with a heavy hand in MDM solutions and endpoint management. Proficient with scripting and automation using Bash, Python, or similar languages. Experience managing SaaS products and configuring SSO solutions such as Okta. Experience with Git, CI/CD pipelines, and Infrastructure-as-Code or GitOps methodologies. Strong knowledge of mac OS, Windows, endpoint automation, and enterprise support. Strong understanding of API-based integrations (e.g., REST, Graph API) for SaaS platforms. Experience managing Microsoft 365/Office 365 and associated services. Excellent troubleshooting, documentation, and communication skills. Bonus Points Experience with Swift or Python for building internal tools or lightweight agent applications. Familiarity with compliance frameworks such as SOC 2 or ISO 27001 and working in HIPAA-regulated HITRUST environments or similar. Linux Client Platform Engineering experience. Why Smarter Technologies? Competitive compensation Equity participation: Employee Stock Health benefits: Comprehensive medical, dental, and vision insurance Time off: Generous leave policies and paid company holidays

Our Mission We're building infrastructure for modern healthcare delivery Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered-longitudinally and collaboratively, with the patient at the center. Healthie is the world's leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs-EHR, scheduling, patient engagement, billing, and more-all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 1 billion API calls are made to Healthie every month, as thousands of organizations-working with more than 13 million patients in total-rely on Healthie to deliver care across a spectrum of specialties, from preventative health and wellness to complex chronic care management. We believe in the power of technology to improve access to healthcare-and we're building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We're customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we're building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at **************************** About the role We're hiring a Staff Infrastructure Engineer to scale and secure the platform that powers Healthie. You'll design and evolve systems on AWS to ensure high availability, performance, and reliability as usage grows. Your focus will be on infrastructure automation, observability, and CI/CD pipelines-supporting millions of API calls and data transactions. You'll work closely with product engineers to provide a stable foundation for rapid development while shaping our long-term platform strategy. We move quickly and you'll have autonomy to make high-impact decisions, collaborate across teams, and mentor others while solving complex scaling challenges in healthcare technology. Our ideal candidate has deep experience with AWS infrastructure, monitoring and observability at scale, and building CI/CD systems that enable both speed and reliability. You're motivated by building resilient systems that directly improve the customer experience Details, details This is a full-time, remote position and U.S. work authorization is required. The salary range is $205,000- $235,000 plus benefits, equity, and annual bonus About you You have 8-10+ years of experience building and scaling infrastructure for SaaS platforms, with deep expertise in AWS. You're confident in designing resilient systems and have a strong toolkit that allows you to get up to speed quickly. Bonus points if you've worked in healthcare technology or other high-compliance environments. You'd consider yourself a full-spectrum engineer with strong foundations in cloud infrastructure, observability, and CI/CD automation. You're fluent in concepts like distributed systems, load balancing, caching, monitoring, and database optimization, and you know how to design infrastructure that supports rapid product growth without compromising reliability. You're a clear communicator who can break down complex technical concepts for both engineers and cross-functional partners. As part of a remote team, your writing and async communication skills are critical to your success. You are organized and self-directed. You thrive in environments where you can do great work independently, while collaborating effectively with peers across engineering and product. When you don't know something, you dig in, ask thoughtful questions, and embrace the chance to grow. You are a strong problem-solver who balances pragmatism with long-term vision. You're well-versed in the tools of the trade: AWS ECS, Kubernetes, Terraform, CI/CD pipelines (We use github and circleci), and observability platforms like Datadog, Grafana, SumoLogic, or AppSignal and you have familiarity with OTEL. This isn't just a stepping stone. You want to play a long-term role in shaping Healthie's infrastructure, mentoring others, and solving the complex scaling challenges that come with growth. Interview Process Quick chat with Katie, Director of Talent or Aaron, Senior Technical Recruiter (20 minutes) Interview with Cavan, CTO + cofounder (30 minutes) Technical Pairing Interview with Chris M, Staff Engineer, Platform (45 minutes) Group Interviews: Peer Interview with Platform Team members (30 minutes) Cross Functional Interview (30 minutes) Reference checks To learn more about Working at Healthie & our benefits, click here. Healthie participates in e-verify Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.

In addition to the core Lightning Network Daemon software and end-user applications, the Lightning Network ecosystem includes supporting systems like watchtowers (a form of backup), peer availability/network monitoring, advanced liquidity provisioning tools, automated channel management, and other services. We're looking for a systems-oriented engineer to design and build out the key components that will support the initial bootstrapping and growth of the network. These tools will lower the barrier to entry for operating routing nodes[1] and enable existing routing node operators to more effectively manage their infrastructure. An ideal candidate would have a strong passion for Bitcoin and a desire to make using Bitcoin cheap, fast, and simple for everyone. Roles: - Write advanced software tooling for automated channel management and initial client channel selection (autopilot) - Implement algorithms for ongoing capital management and optimization (fee maximization and capital efficiency) - Design and maintain a suite of monitoring and alert infrastructure for routing nodes - Develop and collect metrics to passively analyze of the health of the network based on graph and node level signals - Design and build novel systems designed to help nodes/users acquire and manage liquidity on the Lightning Network Skills: - Experience building and operating secure, scalable, highly-available systems - Experience developing and supporting publicly available APIs - Familiarity contributing to open source projects preferred - Experience in systems programming languages such as Go, C or C++ - Security and adversarially-oriented mindset - Knowledge of Bitcoin and applied cryptography; understanding of the Lightning Network protocol preferred Check out our Github repos at: *************************************** ************************************* ***************************************** **************************************** *************************************** ***************************************** [1] ****************************************************************

#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Meet Your Future Neighbors This IT Systems Engineer role is pivotal in designing, building, and maintaining enterprise identity and access management across Okta and integrated SaaS systems. By owning identity governance at scale, including SSO/SCIM integrations, automated employee lifecycle (Joiner/Mover/Leaver), and self-service access workflows, you'll help reduce security risks and improve operational efficiency. Working with stakeholders in Business Technology, People, and Engineering, you'll build event-driven automations, enforce access policies, and maintain SOX/compliance standards through reliable integrations and processes. This work drives strategic growth and supports the company's digital transformation. The Impact You'll Make If you excel at resolving complex Okta and identity issues, thrive as the escalation point for IT support, and enjoy building automation that removes friction for employees, this is the role for you. Your work will ensure reliable, secure access to the tools our teams rely on every day, reduce time-to-resolution for critical incidents, and enhance our team's capabilities through better processes, documentation, and mentorship. Your responsibilities will include: Administer Okta by managing SSO/SAML/OIDC, SCIM provisioning, groups, policies, MFA, and app assignments with clear ownership and audit trails, ensuring security and efficiency that support organizational success Design and operate self-service access workflows through Okta Request conditions, including approval routing, compliance tracking, and Jira integration for visibility and auditability Build and maintain integrations across People (Workday), identity platforms (Okta), and SaaS applications (Google Workspace, Atlassian) using Okta Workflows, Tray.io, Workato, and API/webhook patterns to automate processes and increase efficiency Own end-to-end employee lifecycle automation (Joiner/Mover/Leaver), including provisioning, access grants, and deprovisioning workflows. Document recovery paths for exceptions and verify alignment with the downstream systems Implement secure workarounds for SaaS applications that don't support SSO, including service account management, credential governance, and automated deprovisioning Serve as the escalation point for complex support and/or access-related issues originating from Level 1/2 helpdesk teams Partner with Compliance and Company stakeholders on periodic UARs (access reviews), RBAC tuning, and audit support, using Request Conditions history and ticket linkages What You'll Bring To The Team 3+ years of experience in Okta administration across SSO/SAML/OIDC, SCIM, group mapping, and policies, with a strong understanding of audit/SOX implications and documentation needs 5+ years of IT Support experience with escalation management and documentation Proven hands-on experience with iPaaS and automation platforms (Okta Workflows, Tray.io, Workato) to implement approval flows, listeners, and provisioning logic tied to event triggers Proficiency working with APIs and webhooks to integrate SaaS systems; ability to design workflows with retries and clear error handling paths Administration of SaaS apps like Google Workspace, Atlassian (Jira/Confluence), and Slack in an enterprise setting, aligned to identity governance and service management practices Clear stakeholder communication mindset and strong project management skills, helping align IT initiatives with business priorities and driving cross-functional impact Experience incorporating AI tools (e.g., LLMs like OpenAI, Agents) into everyday processes to improve operational efficiency, empowering you to drive meaningful innovation within the team Experience evolving self‑service models to improve user productivity while preserving scope boundaries Comfort implementing compliant exceptions when SSO is not supported by a vendor, using owner/service accounts with traceability in Okta logs and downstream automation Bonus Points Experience with Okta logging, SIEM monitoring tools (Splunk, etc.), and reporting Okta Certified Administrator or Okta Certified Professional/Consultant Certification Other IT certifications (Jamf, A+, Network+, Google IT Support, etc.) Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. Compensation may also vary by geography. The starting salary for this role is expected to range from $120,000 to $130,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants' personal information, please see Nextdoor's Personnel Privacy Notice, found here.

About the role Alignerr connects top technical experts with leading AI labs to build, evaluate, and improve next-generation models. We work on real production systems and high-impact research workflows across data, tooling, and infrastructure.PositionSenior Systems Engineer - AI Data & Infrastructure (Go, Rust, Python, or C++) Type: Contract Commitment: 20-40 hours/week Compensation: Competitive, hourly (based on experience and location) Role Responsibilities- Design, build, and optimize high-performance systems using Go, Rust, Python, or C++- Develop tooling and backend services for large-scale data annotation, validation, and evaluation workflows- Build and maintain reliable data pipelines supporting AI training and benchmarking- Improve performance, scalability, and safety across existing codebases- Collaborate with data, research, and engineering teams on model-facing infrastructure- Identify bottlenecks, edge cases, and failure modes in data and system behavior- Participate in synchronous reviews to iterate on architecture and implementation decisions QualificationsMust-Have- 5+ years of professional experience in Go, Rust, Python, or C++- Strong systems or backend engineering background- Experience building production services, tooling, or data pipelines- Ability to reason about performance, reliability, and correctness- Clear written and verbal communication skills- Ability to commit 20-40 hours per week Preferred- Experience with data annotation, data quality, or evaluation systems- Familiarity with AI/ML workflows, model training, or benchmarking pipelines- Experience with distributed systems or high-throughput data processing- Background in developer tooling or internal infrastructure Application Process- Submit your resume- Complete screening and assessment- Project matching and onboarding

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting. Responsibilities: Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. Ensure reliability of multi-cloud Kubernetes clusters and pipelines. Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications. Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers. Automate operations and engineering. Focus on automation so we can spend energy where it matters. Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets. What we are looking for: 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field. Deep proficiency with coding languages such as Golang or Python. Deep familiarity with container-related security best practices. Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus. Production experience with Kubernetes templating tools such as Helm or Kustomize. Production experience with IAC tools such as Terraform or CloudFormation. Production experience working with AWS and services such as IAM, S3, EC2, and EKS. Production experience with other cloud providers such as Google Cloud and Azure is a bonus. Production experience with database software such as PostgreSQL Experience with GitOps tooling such as Flux or Argo. Experience with CI/CD such as GitHub Actions. Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Paid parental leave to support you and your family Monthly Health & Wellness allowance Work from home office stipend to help you succeed in a remote environment Lunch reimbursement for in-office employees PTO: 3 weeks in Canada Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. This posting will be used to fill a newly-created role. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Automattic, the tech powerhouse behind WordPress.com, Jetpack, Tumblr, and WooCommerce, is looking for the world's best systems engineers. On our Systems team, you'll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month-from 30 private data centers in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world. As part of a small and vertically integrated team responsible for a huge setup, you'll have a unique opportunity to participate in all aspects of the management of our infrastructure, including: Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures; Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary; Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters; Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers-usually in a matter of minutes, sometimes seconds; Here's a real-time traffic map. Each color represents an Automattic data center: ********************************************* The Systems Engineer position might be a good fit if you: Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability; Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity; Have experience running and debugging PHP applications at scale; Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc; Have deep operational and maintenance experience with very large and complex public facing web hosting systems; Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements; Possess extreme attention to detail and strive for unparalleled operational excellence; Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person. Want to know more about how we do things? Watch: We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. Salary range: $120,000-$180,000+ USD. Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate. We're pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn't your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI About Automattic Now in our 20th year, we're the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place. We're a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we're united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly-regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company and Disability Confident Committed. (Here's what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups. If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. To learn about how we handle your data, please review our Privacy Policy. You can track your application status and more at MyGreenhouse. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Automattic participates in the E-Verify program in certain locations, as required by law.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit **************** At Saviynt, we're passionate about providing exceptional technical support to our customers who rely on our cutting-edge Identity Governance and Administration (IGA/IAM) cloud solutions. This role is critical in ensuring our Technical Support team delivers outstanding customer experiences and effectively resolves complex technical challenges. As a Soft Skills Training Specialist, you will empower our team to excel by developing and delivering engaging training programs that blend essential soft skills with technical expertise. You will be vital in driving customer satisfaction, improving team performance, and fostering a culture of continuous learning within our dynamic and supportive environment. This role is based in Sandy Springs, Georgia, with a hybrid schedule requiring 3 days per week in the office. Candidates must be able to commute to the office as needed.WHAT YOU WILL DO: Develop and deliver comprehensive support of the product that combine soft skills with technical knowledge, equipping the Technical Support team to handle complex issues with empathy, clarity, and efficiency. Design and facilitate interactive workshops, role-playing exercises, and case study sessions focused on enhancing communication, active listening, problem-solving, and conflict-resolution skills in the context of technical support interactions. Understand , Troubleshoot and resolve issues in IGA/IAM solution for Saviynt product Collaborate with technical trainers and product experts to integrate product-specific scenarios and troubleshooting techniques into soft skills training. Assess training needs through observation, feedback, and performance data, continuously refining content to align with business goals, team requirements, and evolving customer needs. Coach and mentor Technical Support team members on customer interaction best practices, including building rapport, managing expectations, handling difficult situations, and effectively escalating issues. Stay abreast of industry trends and best practices in technical support and soft skills training to ensure the team remains at the forefront of customer service excellence. Continuously measure and improve the training program based on feedback, evaluations, and trainee performance. Survey new hires to understand areas for improvement and execute those improvements in the training program WHAT YOU BRING: Strong Experience supporting IGA/IAM solutions with Saviynt or related technology Minimum 2-3 years operating at a senior or lead level, even if not formally titled “Principal” in technical support, systems engineering, in IAM/IGA with Saviynt experience Strong knowledge of Saviynt product or related technology/product Experienced with soft skills or technical support training, with a demonstrated passion for developing others. Strong understanding of customer service principles in a technical environment, particularly within a phone-based, email-based, and/or chat-based support setting. Excellent presentation, communication, and interpersonal skills, with the ability to engage and motivate diverse learners. Familiarity with IGA/IAM solutions is required and working with complex, enterprise-grade products Exceptional verbal and written communication skills, including communicating technical information clearly and concisely. Active listening, empathy, and patience in handling customer interactions, especially in stressful situations. Strong analytical and problem-solving skills, with the ability to identify and address technical and interpersonal challenges. Proficient in training needs assessment, curriculum design, and delivering engaging training sessions. Adaptability and a willingness to learn and embrace new technologies and training methodologies. Understanding of Global Cultures and how to connect with Customers across regions. Experience in the SaaS industry, particularly in identity or security solutions. Familiarity with relevant tools and technologies used by the Technical Support team (e.g., CRM systems, ticketing systems, remote support tools). Experience working with diverse teams across different geographies. If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): > Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organisations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the TeamAs a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product investments or training for our own team. But every pattern begins with one conversation - and we have the commitment, empathy, urgency and expertise to meet every interaction with the respect everyone deserves. The RoleThe Technical Support Engineer is the face of Outreach and the voice of the customer. You help customers get their business back on track and advocate to help them achieve their goals. This role will give you the opportunity to be an expert in all things Outreach and be the point of contact for our customers when they need help Location: This is a hybrid position 2-3 days in our Atlanta office Your Daily Adventures will Include Working both independently and as a team, in a fast paced environment, directly with our customers Managing inbound support emails, chats, and phone calls, as well as outgoing customer calls Providing articulate, high quality support to customers by helping resolve support questions, identifying and reporting on trends and educating on best practices Collaborating with teams across different departments Software tools and systems you'll use daily: Outreach, GSuite, Zendesk, Slack, Salesforce, Twilio Our Vision of You 1-3+ years of technical support experience supporting a SaaS platform or Bachelor's degree in related field You have a demonstrated commitment and a passion for resolving customer issues and approach those with a strong sense of empathy for customers. You have a high attention to detail and you don't just provide an answer to address a symptom, you solve the overall problem to prevent an issue from happening again. You understand sales, you're technical, communicate clearly, are driven for those around you (customers, peers, yourself) to excel and are ready to have a lot of fun in the process Experience with the technologies we use, including some, but not limited to: Outreach, Gmail, Zendesk, Slack, Salesforce, Microsoft Office, Twilio, MS Dynamics, BMC Remedy, ServiceNow, Freshworks, RingCentral, 8X8 We are seeking customer obsessed individuals with technology support and customer facing expertise to provide differentiated support services for the Outreach Platform Able to work independently and make decisions. Demonstrate ability to manage priorities in a fast-paced environment You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other's back no matter what, we're one with our customers, and we find strength in diversity and inclusion Preferred Qualifications You've supported enterprise customers You're a SFDC admin You know Exchange like the back of your hand You have SaaS product support experience You have experience with the technologies we use, including... Outreach MS365 Zendesk Salesforce Exchange Slack Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organisations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the Team As a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product investments or training for our own team. But every pattern begins with one conversation - and we have the commitment, empathy, urgency and expertise to meet every interaction with the respect everyone deserves. The Role The Technical Support Engineer is the face of Outreach and the voice of the customer. You help customers get their business back on track and advocate to help them achieve their goals. This role will give you the opportunity to be an expert in all things Outreach and be the point of contact for our customers when they need help Location: This is a hybrid position 2-3 days in our Atlanta office Your Daily Adventures will Include * Working both independently and as a team, in a fast paced environment, directly with our customers * Managing inbound support emails, chats, and phone calls, as well as outgoing customer calls * Providing articulate, high quality support to customers by helping resolve support questions, identifying and reporting on trends and educating on best practices * Collaborating with teams across different departments * Software tools and systems you'll use daily: Outreach, GSuite, Zendesk, Slack, Salesforce, Twilio Our Vision of You * 1-3+ years of technical support experience supporting a SaaS platform or Bachelor's degree in related field * You have a demonstrated commitment and a passion for resolving customer issues and approach those with a strong sense of empathy for customers. * You have a high attention to detail and you don't just provide an answer to address a symptom, you solve the overall problem to prevent an issue from happening again. * You understand sales, you're technical, communicate clearly, are driven for those around you (customers, peers, yourself) to excel and are ready to have a lot of fun in the process * Experience with the technologies we use, including some, but not limited to: Outreach, Gmail, Zendesk, Slack, Salesforce, Microsoft Office, Twilio, MS Dynamics, BMC Remedy, ServiceNow, Freshworks, RingCentral, 8X8 * We are seeking customer obsessed individuals with technology support and customer facing expertise to provide differentiated support services for the Outreach Platform * Able to work independently and make decisions. Demonstrate ability to manage priorities in a fast-paced environment * You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other's back no matter what, we're one with our customers, and we find strength in diversity and inclusion Preferred Qualifications * You've supported enterprise customers * You're a SFDC admin * You know Exchange like the back of your hand * You have SaaS product support experience You have experience with the technologies we use, including... OutreachMS365ZendeskSalesforceExchangeSlack $54,000 - $79,000 a year The annual base salary range for this role is $54,000-$79,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations. Why You'll Love It Here * Flexible time off * 401k to help you save for the future * Generous medical, dental, and vision coverage for full-time employees and their dependents * A parental leave program that includes options for a paid night nurse, and a gradual return to work * Infertility/ assisted reproductive services benefit * Employee referral bonuses to encourage the addition of great new people to the team * Snacks and beverages in the Office, along with fun events to celebrate * Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.