Assistant Manager
Assistant manager job at Gas N Shop
Job DescriptionDescription:
Responsibilities
Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location
· Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service
· Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction
· Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement
· Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards
· Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up or resources have been provided
· Promotes an environment focused on customer service, satisfaction and store cleanliness
· Maintains high staff retention by helping to develop leaders, empower employees and encourage increased employee productivity
· Helps perform and supervise all minor maintenance tasks; follows procedures for additional repairs and maintains work orders
· Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
· Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement
· Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparation and execution of foodservice products
· Promotes store sales and selling initiatives and encourages the team to strive to reach goals/objectives. Provides suggestions for improving sales, margins and execution of all programs
· Motivates and coaches store associates on proper upselling techniques. Reviews sales reports to ensure the store is on track to achieve selling point goals and promotions
· Ensures promotional signage and displays are properly updated per guidelines
· Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels
· Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed
· Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities
· Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees
· Ensures that employees are properly trained to order merchandise and products
· Conducts area pricing surveys, at the request of the General Manager, reports the results and adjusts sales prices as directed
· Follows and complies with all health and sanitation procedures and adheres to safe work practices
· Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion
· Completes other duties as assigned by Management
Requirements:
Requirements
Education Requirements:
· High School Diploma or GED
Experience Requirements:
· Minimum 2 years previous supervisory experience required
· Retail experience a plus
· Completion of required training program
Skill Requirements:
· Basic Computer Skills
· Good understanding of SAP functions and navigation
· Excellent communication skills and the ability to research and resolve issues
· Knowledge of ways to handle customer and employee injuries, incidents and accidents
· Ability to perform repeated bending, kneeling, twisting and overhead reaching
· Ability to stand for an entire shift (8-10 hours)
· Ability to frequently lift between 5 to 20 pounds
· Ability to occasionally lift up to 50 pounds
Additional Requirements:
· Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods including Holidays
· Must have a valid Driver's License
Dealer District Manager
Chicago, IL jobs
Job Title: District Manager - Dealer Operations
Payroll Status: Exempt/Salaried
Reports to: Whole sale operations manager-west
Purpose: To develop and implement sales strategies for assigned area that produces results and grows our portfolio of fuel customers. Works to set and achieve target performance standards; provides feedback and takes appropriate action to achieve sales results. Able to generate sales and builds sales and marketing infrastructure for the organization. Develops and builds lasting relationships with customers and prospects to develop future growth.
Duties and Responsibilities:
Develop and maintain marketing and account penetration plans to identify and monitor opportunities. Plans include, but are not limited to, assessment of current state of account, competition within the target, key decision-makers, overall fuel budget, issues/pain points within the target and within the customer's marketplace, current solutions, technologies and products, opportunities for new product and service offerings, and action plan to optimize spend potential throughout the assigned account.
Acts as primary negotiator on behalf of True North in contract negotiations, renewal negotiations, terms and execution. Ability to evaluate all aspects of a customer's business to negotiate the best deal possible.
Further develop existing relationships and establish new business relationships throughout current or target markets.
Monitors competition by gathering current marketplace information on pricing, products, marketing, techniques, etc.
Establishes new accounts by planning and organization of daily work schedule to call on existing or potential customers/prospects.
Manage assigned dealer network in all aspects of the business including credit, delivery, software, hardware, sales, promotion, maintenance, capital and insurance.
Develop annual goals and initiatives and report on progress.
Ensure assigned dealers maintain required image standards; ensure expectations are met by visiting each location and performing MMP and White Glove inspections.
Ability to problem solve when equipment, site, software needs repair or replacement.
Ability to guide dealers in direction to maintain and /or purchase new equipment.
Achieve weekly, monthly, quarterly and yearly new business goals.
Prepare weekly/monthly/quarterly reports as required.
Other duties as assigned.
Qualifications and Requirements
Bachelor's Degree in Marketing or related field preferred.
Previous sales experience in the oil and energy industry.
Previous point of sale experience required.
Must be proficient in Microsoft Office software, word and excel.
Demonstrated ability to work with/through others to achieve desired results.
Excellent negotiation and communication skills.
Must possess and maintain a valid driver's license and eligibility for coverage under the company's motor vehicle insurance policy.
Must be highly motivated, have a strong sense of urgency, initiative and able to work independently with little supervision.
Must be able to lift and move objects weighing up to 75 pounds.
While performing the duties of this job, the employee is regularly required to talk and hear.
This position requires standing, walking, bending, stooping, climbing and reaching throughout the course of the shift. Frequent use of hands and fingers to handle or feel and reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
True North LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sales Supervisor, Plaza De Lago
Wilmette, IL jobs
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Plaza De Lago location.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Assistant Store Manager - Chicago, Rush Street
Chicago, IL jobs
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The Assistant Store Manager reports to the Store Manager
Responsibilities:
Strategic:
Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Support the execution of business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
Support a positive work environment with teams and throughout store network including cross functional partners
Attract, retain talent from outside of the store
Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support performance management initiatives with store teams
Attend and lead store meetings as required by the business (Store Level and Corporate)
Ensure that work schedules are aligned with store goals
Ability to manage and resolve conflict in the workplace
Visuals:
Ensure the image of the store is in line with corporate standards and store team is upholding these standards
Support VM of the store is completed in accordance with VM guidelines
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Ensure the completion of merchandise receipts and transfer requests
Protect all company assets including cash handling, inventory, expenses etc.
Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures
Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 2+ years of experience in a retail managerial position
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Assistant Manager
Channahon, IL jobs
The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store. The Assistant Store Manager serves as the second in charge of operations to the Store Manager. Duties include delivering a Legendary Customer Experience, providing leadership and direction to the store team, and performing operational activities throughout the store. The Assistant Store Manager is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
Proficient in all Team Leader and Receiver functions.
Create and foster a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
The Assistant Store Manager is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment.
Perform Opening/Closing procedures.
Transport and make deposits to the bank.
Resolve customer complaints/issues and ensure the customer has a positive shopping experience.
Ensure the customer has a Legendary shopping experience that differentiates from the competition.
Champion the Customer Experience in the store and execute the role of the GURA Sales Leader.
Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
Operate cash register/computer.
Supervise cash handling procedures.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Operate Forklift and Baler.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Assist customers with loading purchases.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license.
Education
: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Ability to perform and execute principle responsibilities of Team Members.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
This position is non-sedentary.
It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
Ability to successfully complete all required training and certification.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Full Time Associate Manager / Keyholder
Schaumburg, IL jobs
About the job
: Full Time Associate Manager
Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit *************
Brand Detail:
INTEGRITY
Our standards are exceptional, and we stand by everything we do.
PASSION
We treat our products, people and clientele with the total dedication they deserve.
INNOVATION
When it comes to forward thinking, we are foremost.
GLOBALISM
We are all Global Citizens and look to contribute to a global community.
ENTREPRENEURIAL SPIRIT
Each of us is empowered to create personal and collective progress.
Position Summary:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
Associate Benefits:
Career pathing
Work-life balance
Training
Paid time off
Medical, dental, vision, life insurance
Pet Insurance
Tuition Reimbursement
Tumi…. Perfecting the Journey
This job description is not an exhaustive list of all functions that may be required, and this description may be subject to change. Nothing in this description restricts TUMI's right to assign or reassign duties and responsibilities to this position at any time. Employees or applicants who believe they need a reasonable or religious accommodation should request one from management or Human Resources. The Company complies with all applicable accommodation requirements.
Cross Functional Store Manager
Algonquin, IL jobs
Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies.
Principle Duties and Responsibilities:
Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines
Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs
Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed
Actively monitors and adjusts staffing levels based on business needs and staffing model
Opens and closes the store per schedule. Provides management coverage for the entire store
Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities
Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
Resolves associate issues in a timely manner and takes appropriate partners
Interviews, hires, trains and promotes associates to support store operations and company growth
Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk
Partners with and develops associates to resolve customer issues
Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed
Partners with appropriate departments and regional team members as needed
Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions
Executes AOR responsibilities according to company guidelines and checklists
Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles
Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements
Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time
Performs duties and tasks while reporting to the Location General Manager § Displays financial responsibility through P&L management
Uses all CarMax software and media effectively
Complies with all local, state and federal regulations
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Work requires ability to:
Partner with others when facing complex problems
Prioritize competing responsibilities appropriately
Multi-task, organize work and manage time well
Model and encourage exceptional team behaviors
Speak, listen and write effectively in dealing with associates and customers
Ability to make independent judgments regarding critical business decisions
Complete CarMax provided training as required
Working Conditions:
Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
Requires walking or standing for an extended periods of time.
Wears CarMax clothing (acquired through company) at all times working in the store.
Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
Showroom Manager
Chicago, IL jobs
Lightology is the largest contemporary lighting showroom in North America. Our goal is to educate our customers on the intricacies of lighting design. And with this knowledge, our customers come to appreciate the significant impact that great lighting design can have on their home, office, store or restaurant. This knowledge, accompanied by a partnership with our staff and our exceptional product line gives our customers all the tools necessary to create an atmosphere uniquely suited to their needs.
Find us at ******************
Position: Showroom Manager
Position reports directly to: CEO
Location: 215 W. Chicago Ave, Chicago, IL 60654
Job Type: Full-Time
Salary: $55,000 - $80,000
We are looking for a dedicated and motivated leader to run our flagship award-winning downtown Chicago location. Lead our team of sales representatives and support staff in providing luxury service to our customers. You will be responsible for all store operations, merchandising and overall performance and development of the store.
Responsibilities
Maintain best-in-class in-store customer experience for each of our guests.
Developing and creating an environment of exceptional customer service.
Identify, address, and resolve escalated client-service cases.
Implement process and service improvement plans.
Manage in-store merchandising display production and rotation.
Oversee in-store recruitment, mentoring and scheduling.
Maintain and nurture existing business relationships and partnerships.
Collaborating with marketing teams to develop and implement sales and marketing strategies, including organizing and facilitating showroom events.
Analyzing sales data, generating reports, and implementing strategies to improve sales performance.
Overseeing the design, layout, and organization of the showroom, including visual merchandising and display of products.
Supervising and training showroom staff, including sales associates and design consultants.
Other duties may be requested as assigned.
Requirements
Bachelor's degree or equivalent
Sales experience required; Sale Furniture Store/Retail Preferred.
Sales management preferred.
At least 3-5 years of experience leading a team in a brick-and-mortar environment.
I must be able to work on weekends.
At least 1-2 years of experience working with NetSuite.
Self-motivated and driven individual - not satisfied with the status quo.
Passionate about customer experience
Thrives in a busy retail environment.
Solid history of meeting and exceeding sales goals
Proven ability to lead, inspire and train a team.
Self-starter- can project-manage and multitask.
Benefits
Competitive pay
Health, Dental, and Vision Insurance enrollment the 1st of the month after 30 days of employment
401(k) Retirement plan after 6 months of employment
80 hours of accrued vacation time, prorated your first year
40 hours of Sick Time off annually, prorated your first year
Paid company holidays, starting after 30 Days of employment
Company sponsored Life with AD&D Insurance Policy Coverage
Short Term, Long-Term Disability, Life, and AD&D optional Insurance benefits the 1st of the month after 30 days of employment
Salary Description $55,000 - $80,000 per year
Retail Co-Manager
Peoria, IL jobs
Embark on a meaningful journey with us. We're seeking individuals inspired by the teaching of compassion and care. Join our team as a Co-Manager, where making a positive impact is not just a job, it's a calling. As a successful Co-Manager:
* You, along with the Store Manager, will be integral in providing operational leadership within your assigned location.
* You will lend your merchandising prowess to enhance and maintain high levels of presentation throughout your assigned area.
* You will be a leader and mentor to new and existing Hobby Lobby team members and will work to ensure their success.
Starting salary range: $70,200 to $75,400 plus bonus annually.
Job Description - Requirements
* Previous retail management experience.
* An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment.
* Open to relocation for promotion.
Benefits:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Sick / Personal Pay
* Employee Discount
* Life Insurance and Long-Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.
Co Manager
Chicago, IL jobs
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Co-Manager (CM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The CM leads the Operations Manager (OM) and is accountable for all operational aspects of a single retail store. This position provides a developmental experience for leaders who demonstrate potential to do more. This leader drives their store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The CM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth, and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., shipment, replenishment, cycle counts, Destroy In Fields (DIFs), Return to Vendors (RTVs), planograms, inventory, and ad set processes) on time, and within payroll budget.
* Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
* Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the CM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
* Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Model a culture of teamwork and operational excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
* Adhere to and enforce Ulta Beauty's dress code.
* Ensure the execution of all operational focuses, inclusive of the inventory life-cycle related processes (e.g., truck, shipment, cycle counts, inventory, damages, testers, and Return to Vendors) as well as ad set and planogram processes.
* Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives.
* Use the company's task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
Experience
* 2-3+ years of fast-paced, retail management, or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Attend off-site meetings, which may require overnight travel
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent bending, pushing, reaching, twisting during shift
* Frequent lifting and/or moving up to 10 lbs. during shift; ability to lift and/or move up to 40 lbs.
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $30.00 - $37.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Co-Manager
North Riverside, IL jobs
Job Details Management 09 North Riverside - North Riverside, IL Full Time High School Retail - ManagementThe Windsor Story:
Windsor was founded in 1937 as a family owned women's fashion store in Southern California. Today, we continue to be all about dressing up by helping our girl make moments matter with on-trend fashion for special occasions, a big night out, or just everyday. We've grown from our humble beginnings to nearly 200 stores with 2,100 team members across the country, and are still expanding with more stores opening. If you are a passionate individual and you think you have what it takes to keep our legacy going, apply and join our Windsor team today!
Job Expectations and Performance Standards:
Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a member of management to meet company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.
Job Summary:
Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.
Essential Job Functions:
Applies and coaches others on 4 Step Selling Techniques
Achieves Personal Sales Goals of Black Dot/Gold Star Performance
Achieves Company KPI Goals and Expectations
Follows Loss Prevention Procedures and controls shrink and expenses
Cleans and maintains good housekeeping
Adheres to Company Dress Code Policy
Delegates daily operational duties
Assists in conducting training and recruiting and staffing
Enforces and follows all company policies, procedures, guidelines and programs
Ensures work environment is safe and clean at all times
Maintains Company Visual Standards
Makes deposits, holds keys
Protects company assets
Any other duties as may be assigned by management
Adheres to Mission Statement Values:
Works hard and has fun as a team player
Integrity (mandatory)
Need to improve all the time
Does more with less and creates value
Smiles and listens. Makes guests happy
Organized and plans in ridiculous detail
Respects our caring and loyal family
Qualifications/Requirements:
Minimum 1 year Retail Management experience or 6 months at Windsor working at a store
Proven leadership experience, ability to develop and motivate a team of up to 25 employees
Able to resolve issues as they arise with customers and associates
Communicates well and effectively in a one on one setting and in a group setting
Physical/Environmental Demands:
Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.
*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
Co-Manager
Lombard, IL jobs
Job Details Management 09 Lombard - Lombard, IL Full-Time/Part-Time High School Retail - ManagementThe Windsor Story:
Windsor was founded in 1937 as a family owned women's fashion store in Southern California. Today, we continue to be all about dressing up by helping our girl make moments matter with on-trend fashion for special occasions, a big night out, or just everyday. We've grown from our humble beginnings to nearly 200 stores with 2,100 team members across the country, and are still expanding with more stores opening. If you are a passionate individual and you think you have what it takes to keep our legacy going, apply and join our Windsor team today!
Job Expectations and Performance Standards:
Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a member of management to meet company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.
Job Summary:
Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.
Essential Job Functions:
Applies and coaches others on 4 Step Selling Techniques
Achieves Personal Sales Goals of Black Dot/Gold Star Performance
Achieves Company KPI Goals and Expectations
Follows Loss Prevention Procedures and controls shrink and expenses
Cleans and maintains good housekeeping
Adheres to Company Dress Code Policy
Delegates daily operational duties
Assists in conducting training and recruiting and staffing
Enforces and follows all company policies, procedures, guidelines and programs
Ensures work environment is safe and clean at all times
Maintains Company Visual Standards
Makes deposits, holds keys
Protects company assets
Any other duties as may be assigned by management
Adheres to Mission Statement Values:
Works hard and has fun as a team player
Integrity (mandatory)
Need to improve all the time
Does more with less and creates value
Smiles and listens. Makes guests happy
Organized and plans in ridiculous detail
Respects our caring and loyal family
Qualifications/Requirements:
Minimum 1 year Retail Management experience or 6 months at Windsor working at a store
Proven leadership experience, ability to develop and motivate a team of up to 25 employees
Able to resolve issues as they arise with customers and associates
Communicates well and effectively in a one on one setting and in a group setting
Physical/Environmental Demands:
Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.
*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
Co-Manager
Rosemont, IL jobs
Requirements
Qualifications:
Prior retail sales management and customer service experience necessary; experience with luxury goods a plus
Passion for fashion, trends and style
Demonstrate strong leadership ability; approachable, engaging and proven conflict resolution skills
Operates well in a fast-paced environment; adapts well to changes in traffic patterns, environments, tasks, etc.; proven time management and organizational skills
Positive attitude and approach to work; remains engaged, motivated and productive during downtime
Excellent verbal and written communication skills; is able to adapt style, as needed
Proficient in Microsoft Excel, Word and eMail
Proven analytical skills
Strong attention to detail
Confident and mature
Reliable and punctual
Able to work flexible hours, including nights, weekends and Holidays
Ability to stand for long periods of time
Ability to climb a ladder
Ability to lift and carry 25 pounds
College degree preferred
*Hours may vary due to regulations set forth by specific states
Salary Description FT Hourly
Co-Manager
Gurnee, IL jobs
Job Details Management 05 Gurnee - Gurnee, IL Full-Time/Part-Time High School Retail - ManagementThe Windsor Story:
Windsor was founded in 1937 as a family owned women's fashion store in Southern California. Today, we continue to be all about dressing up by helping our girl make moments matter with on-trend fashion for special occasions, a big night out, or just everyday. We've grown from our humble beginnings to nearly 200 stores with 2,100 team members across the country, and are still expanding with more stores opening. If you are a passionate individual and you think you have what it takes to keep our legacy going, apply and join our Windsor team today!
Job Expectations and Performance Standards:
Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a member of management to meet company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.
Job Summary:
Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.
Essential Job Functions:
Applies and coaches others on 4 Step Selling Techniques
Achieves Personal Sales Goals of Black Dot/Gold Star Performance
Achieves Company KPI Goals and Expectations
Follows Loss Prevention Procedures and controls shrink and expenses
Cleans and maintains good housekeeping
Adheres to Company Dress Code Policy
Delegates daily operational duties
Assists in conducting training and recruiting and staffing
Enforces and follows all company policies, procedures, guidelines and programs
Ensures work environment is safe and clean at all times
Maintains Company Visual Standards
Makes deposits, holds keys
Protects company assets
Any other duties as may be assigned by management
Adheres to Mission Statement Values:
Works hard and has fun as a team player
Integrity (mandatory)
Need to improve all the time
Does more with less and creates value
Smiles and listens. Makes guests happy
Organized and plans in ridiculous detail
Respects our caring and loyal family
Qualifications/Requirements:
Minimum 1 year Retail Management experience or 6 months at Windsor working at a store
Proven leadership experience, ability to develop and motivate a team of up to 25 employees
Able to resolve issues as they arise with customers and associates
Communicates well and effectively in a one on one setting and in a group setting
Physical/Environmental Demands:
Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.
*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
Co-Manager
Schaumburg, IL jobs
Job Details Management 09 Schaumburg - Schaumburg, IL Full-Time/Part-Time High School $19.88 - $24.50 Hourly Retail - ManagementThe Windsor Story:
Windsor was founded in 1937 as a family owned women's fashion store in Southern California. Today, we continue to be all about dressing up by helping our girl make moments matter with on-trend fashion for special occasions, a big night out, or just everyday. We've grown from our humble beginnings to nearly 200 stores with 2,100 team members across the country, and are still expanding with more stores opening. If you are a passionate individual and you think you have what it takes to keep our legacy going, apply and join our Windsor team today!
Job Expectations and Performance Standards:
Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a member of management to meet company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.
Job Summary:
Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.
Essential Job Functions:
Applies and coaches others on 4 Step Selling Techniques
Achieves Personal Sales Goals of Black Dot/Gold Star Performance
Achieves Company KPI Goals and Expectations
Follows Loss Prevention Procedures and controls shrink and expenses
Cleans and maintains good housekeeping
Adheres to Company Dress Code Policy
Delegates daily operational duties
Assists in conducting training and recruiting and staffing
Enforces and follows all company policies, procedures, guidelines and programs
Ensures work environment is safe and clean at all times
Maintains Company Visual Standards
Makes deposits, holds keys
Protects company assets
Any other duties as may be assigned by management
Adheres to Mission Statement Values:
Works hard and has fun as a team player
Integrity (mandatory)
Need to improve all the time
Does more with less and creates value
Smiles and listens. Makes guests happy
Organized and plans in ridiculous detail
Respects our caring and loyal family
Qualifications/Requirements:
Minimum 1 year Retail Management experience or 6 months at Windsor working at a store
Proven leadership experience, ability to develop and motivate a team of up to 25 employees
Able to resolve issues as they arise with customers and associates
Communicates well and effectively in a one on one setting and in a group setting
Physical/Environmental Demands:
Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.
*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
Co-Manager
Norridge, IL jobs
Job Details Management 09 Norridge - Norridge, IL Full-Time/Part-Time High School Retail - ManagementThe Windsor Story:
Windsor was founded in 1937 as a family owned women's fashion store in Southern California. Today, we continue to be all about dressing up by helping our girl make moments matter with on-trend fashion for special occasions, a big night out, or just everyday. We've grown from our humble beginnings to nearly 200 stores with 2,100 team members across the country, and are still expanding with more stores opening. If you are a passionate individual and you think you have what it takes to keep our legacy going, apply and join our Windsor team today!
Job Expectations and Performance Standards:
Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a member of management to meet company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.
Job Summary:
Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.
Essential Job Functions:
Applies and coaches others on 4 Step Selling Techniques
Achieves Personal Sales Goals of Black Dot/Gold Star Performance
Achieves Company KPI Goals and Expectations
Follows Loss Prevention Procedures and controls shrink and expenses
Cleans and maintains good housekeeping
Adheres to Company Dress Code Policy
Delegates daily operational duties
Assists in conducting training and recruiting and staffing
Enforces and follows all company policies, procedures, guidelines and programs
Ensures work environment is safe and clean at all times
Maintains Company Visual Standards
Makes deposits, holds keys
Protects company assets
Any other duties as may be assigned by management
Adheres to Mission Statement Values:
Works hard and has fun as a team player
Integrity (mandatory)
Need to improve all the time
Does more with less and creates value
Smiles and listens. Makes guests happy
Organized and plans in ridiculous detail
Respects our caring and loyal family
Qualifications/Requirements:
Minimum 1 year Retail Management experience or 6 months at Windsor working at a store
Proven leadership experience, ability to develop and motivate a team of up to 25 employees
Able to resolve issues as they arise with customers and associates
Communicates well and effectively in a one on one setting and in a group setting
Physical/Environmental Demands:
Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.
*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
Co-Manager
Orland Park, IL jobs
Job Details 09 Orland Park - Orland Park, IL Full Time High School $19.00 - $25.00 Hourly Retail - ManagementDescription
#JOINTHEOASIS
Who we are:
Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a womans life. Our mission is to create an oasis that inspires and empowers women.
Why you matter:
As a full time Windsor Co-Manager, you are the Store Managers right hand. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses.. You coach and motivate a high performing team of fashion loving Assistant Managers and Stylists while treating everyone with dignity and respect.
Qualifications
What you do:
You're a business driver: As a member of the sales-directing team you are able to drive sales to ensure the overall success of the store. As the Host of the Party you build brand loyalty by providing an omni channel Oasis experience to every customer. You are able to analyze KPI reporting and translate numbers into behaviors. You take on challenges and deliver business solutions to do more with less and create value for the brand.
You're an expert at finding and retaining great talent: You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure you have a wide talent pool. You're committed to an exceptional onboarding experience that supports the company retention goals.
Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You're proficient with analyzing reports and communications to support payroll compliance, execute operations and create the Oasis for your customers.
You have a passion for leading people: You place a high priority on training and developing your team. You lead by example, communicate clearly and foster a culture of continuous improvement through recognition, coaching, feedback, and utilizing company tools and programs.
You do the right thing: You know integrity is mandatory and follow all Windsor policy and procedures.
You take pride in your store: In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsors Visual Guidelines and make smart merchandising decisions.
You're our culture champion: You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment.
What makes you stand out:
You have at least 1 year of retail management experience
You have proven leadership experience and an ability to develop and motivate team of up to 25 employees
You are a quick thinker and able to resolve issues as they arise with customers and associates
You are an effective communicator in both a group setting and one on one
You welcome feedback and are ready to improve always
You have a flexible and reliable schedule
What else you'll love:
Medical, Dental, Vision and Life Insurance
401k with company match
Vacation, Personal and Sick time
A generous 40% discount on all Windsor products year round. (Additional discounts periodically)
Opportunities for development, ongoing training and potential for advancement.
Physical Demands:
Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.
*
Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
Showroom Keyholder - Chicago
Chicago, IL jobs
We are excited to be looking for a Keyholder to join our growing team as an integral part of our showroom leadership. This role is perfect for someone who thrives on leadership, coaching, operational excellence, and delivering a first-in-class guest experience. You'll empower the team in real-time, act as a Guest Experience Manager, and play a crucial role in driving sales and achieving showroom goals.
As a key leader, you'll be relied upon to "run the show” in the showroom manager's absence, overseeing daily operations and providing leadership in onboarding and developing new team members. The ideal candidate will have a passion for selling, an ability to meet and exceed sales goals, and the potential to grow into a Showroom Manager role, possibly already possessing experience suited for that position.Responsibilities
Lead by example in selling VRAI's bridal and fine jewelry collections, meeting and exceeding personal and team goals while empowering the team and driving success.
Lead efforts to provide a superior customer experience, ensuring customers receive personalized attention throughout their journey.
Open and close the showroom, ensuring completion of all operational tasks, and adhering to company policies.
Participate in stretch projects that support business growth, preparing for future advancement opportunities.
Work closely with the showroom and virtual sales teams on clienteling, custom design projects, and team development initiatives.
Requirements
E-commerce or retail sales experience with proven ability to close sales in a high-volume environment.
Diamond expertise and jewelry experience are strongly preferred-certified Gemologists from a reputable institution are a strong plus.
Independent, motivated, and well-organized, with excellent writing and communication skills, previous leadership experience highly desirable.
Compassionate, positive, patient, people-person, and technologically savvy.
Available weekends.
Auto-ApplyRetail Co-Manager - Illinois
Illinois jobs
Are you a retail manager ready to build your team? Building a strong team is not just about finding the right skills. It is about creating a culture where individuals thrive and collectively achieve greatness. Find this today at Hobby Lobby!
Currently hiring experienced retail managers! Make your career move NOW!
Starting salary range: $68,900 to $74,100 plus bonus annually.
Job Description - Requirements
* Must possess an entrepreneurial spirit with the ability to make sound decisions pertaining to your store operations and personnel
* Must be a motivational leader with the willingness to develop and work alongside their team
* Must have previous management, preferably in "Big Box" retail environment
* Must have a willingness to relocate for the right opportunities
Benefits:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Sick / Personal Pay (SPP)
* Employee Discount
* Life Insurance and Long-Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.
Assistant Manager in Training
Assistant manager job at Gas N Shop
Job DescriptionDescription:
Responsibilities
Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location
· Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service
· Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction
· Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement
· Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards
· Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up or resources have been provided
· Helps perform and supervise all minor maintenance tasks; follows procedures for additional repairs and maintains work orders
· Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
· Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement
· Ensures promotional signage and displays are properly updated per guidelines
· Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels
· Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed
· Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities
· Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees
· Ensures that employees are properly trained to order merchandise and products
· Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion
· Completes other duties as assigned by Management
Requirements:
Requirements
Education Requirements:
· High School Diploma or GED
Experience Requirements:
· Minimum 2 years previous supervisory experience required
· Retail experience a plus
· Completion of required training program
Skill Requirements:
· Basic Computer Skills
· Good understanding of SAP functions and navigation
· Excellent communication skills and the ability to research and resolve issues
· Good understanding of intra-department functions, store operations and corporate business plans
· Good understanding of profit and loss statements and financial overview of the store
· Knowledge of retail business management practices
· Knowledge of all types of store transactions and related programs
· Knowledge of ways to handle customer and employee injuries, incidents and accidents
· Ability to perform repeated bending, kneeling, twisting and overhead reaching
· Ability to stand for an entire shift (8-10 hours)
· Ability to frequently lift between 5 to 20 pounds
· Ability to occasionally lift up to 50 pounds
Additional Requirements:
· Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods including Holidays
· Must have a valid Driver's License and the ability to travel to varies Gas N Wash locations for training purposes