Customer Experience Manager jobs at Genuine Parts

Inside the Role Ensure that customers in the U.S./Canada market receive premium aftersales services through the Daimler Buses network. Lead the Field Services Technicians and the Warranty Recovery Supervisor in managing their day-to-day operations to ensure cost-effective, high quality service delivery to all customers. Support the Customer Service & Parts Manager on all matters regarding network development including the appointment and authorization process for new network partners. Support the service network on organizational matters and technical issues. Ensure compliance with Daimler Buses Customer Services policies and procedures. Challenge and encourage Customer Service staff and identify areas for development and training needs. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $128,000.00 - $164,000.00 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual variable pay bonus program; eligible for the use of a company vehicle; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age.; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health care plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNA Planning & Budgeting * Monitor budgeting and forecasting of all Service activities to ensure aftermarket performance and safeguard financial targets * Contribute to the development of service concepts for the U.S. market incl. activity and implementation plan always considering the Daimler Buses Service Strategy Operational Tasks * Lead the Field Services Technicians and the Warranty Recovery Supervisor in managing their day-to-day operations to ensure cost-effective, high quality service delivery to all customers * Ensure compliance with Daimler Buses Customer Services policies and procedures * Co-ordinate the resolution of service issues in conjunction with the Field Service Technicians and the Spare Parts Manager * Supervision, approval and coordination of activities regarding technical support issues * Organize the technical information flow within the Service department and the authorized service partner network * Day-to-day supervision of the decentralized Field Service Technician team * Network support for workshop organization issues and technical services offered Quality Management/Warranty & Policy/Service Campaigns/Service Contracts * Monitor and report, feedback product quality situation to CSP Manager and Daimler Buses HQ, creating of technical products reports (TRP) * Attending, documenting and reporting product liability claims * Processing warranty claims between Service net and HQ Daimler Buses * Resolving warranty decision conflicts between market and HQ Daimler Buses * Generate monthly warranty reporting, derive measures from the report * On request of the CSP Manager support special incident investigations, accident reconstructions and liaise with local authorities * Budgeting, coordinating, communicating and implementing service campaigns, safety recalls and field actions * Complying with national and international laws by notifying governmental institutions and regional bodies about the local and foreign service measures * Monitoring service campaign completion rates in the market, taking corrective measures when necessary * Support sales team in case maintenance & repair contracts are required during a tender/bid proposal * Align and agree with Daimler Buses HQ on maintenance & repair contract calculation logic and final offers to the customer * Manage existing maintenance & repair contracts * Support sales department on official approval and homologation for road service * Support sales department on official approval and homologation for road service * Managing of all incoming inquiries and complaints regarding Customer Service and Parts * Collecting of all inquiry & complaint related details and evolving of an mutually acceptable solution * Follow up and follow-through on all customer contacts (call, letter, e-mail etc.) * Involve authorized network partner to collect detailed information and to develop a joint solution * For difficult customer cases cooperate with Field Service Technicians and Legal Department * Ensure that customer database is systematically updated by team members Network Development * Support the Customer Service & Parts Manager in managing the service network including the appointment and authorization process for new network partners * Monitor and communicate, report network performance to the CSP Manager * Plan, set-up and contribute actively to network visits, conferences * Build and maintain close relationships with all network partners * Support the service network on organizational matters and technical issues. * Implement CSP network standards, target agreements and bonus systems * Ensure appropriate aftersales training for the authorized network and support in new training concepts (e.g. virtual classroom training) Personnel Management * Define and assign tasks to all team members * Monitor and communicate individual and team performances/results to team members * Encourage teamwork at all CSP functions * Challenge and support Customer Service staff and identify areas for development and training needs * Follow-up and follow-through of all training needs with personnel department * Establish and cultivate Daimler Buses' vision, mission, core values and leadership principles as basis for all operations Knowledge You Should Bring * Bachelor degree in related field and 8 years of relevant experience in automotive, commercial vehicle industry sales or customer service role * Proven experience in managing a service organization * Leadership and management skills, with an ability to motivate others * Understanding and ability to explain complex technical product in details * Ability to work with people at various levels from shop floor to senior management * Excellent communication, presentation, interpersonal, problem-solving, and organizational skills. Proficient in MS Office, typical computer systems / skills * Problem-solving: able to use critical and creative thinking to identify and resolve issues with products, programs and orders. * Time management and organization: master a variety of organization methods, to handle multiple projects at one time and completing tasks efficiently and accurately. * High level of personal and professional integrity, honesty and accountability. * An attached resume is required. #LI-RR1 #LI-Hybrid Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Jacksonville, FL US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria. Schedule Type: Onsite At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information * This position is not open for Visa sponsorship or to existing Visa holders * Applicants must be legally authorized to work permanently in the country the position is located in at the time of application * Final candidate must successfully complete a criminal background check * Final candidate may be required to successfully complete a pre-employment drug screen * Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions * EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************.

Love. It's what makes Subaru, Subaru . As a leading auto brand in the US, we strive to be More Than a Car Company . Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise . SUMMARY As part of our commitment to be more than a car company, Subaru wants to ensure that our customers receive an extraordinary experience-- from purchase throughout the ownership life cycle. The Love Promise Customer Experience Manager works in conjunction with our Zone, field personnel, and retailers to implement Love Promise University training to retailer management and their customer-facing team members. Market Territory: Atlanta, GA Zone PRIMARY RESPONSIBILITIES Acts as an advocate and ambassador for Subaru and ensures that all customer-facing retailer employees understand the Love Promise University mission. Facilitates offsite Love Promise University customer experience training for retail employees in their respective Zone. Utilizes Owner Loyalty Program (OLP), Reputation Management, and Customer Advocacy Department (CAD) cases to identify and diagnose retailer opportunities for customer experience improvement to develop an action plan for improvement. Develops and communicates corrective action plans and strategies for retailer management and personnel for customer experience improvement. Ensures that plans include details about issues including employees and processes so that retailer leadership can understand and address. The primary contact for Love Promise Champions for all things LPU. Demonstrates proficiency at follow-up with retailers that is both persistent but professional to ensure positive change. Utilizes incentives to help encourage desired behavior and actions. Produces contact reports promptly for all retailer visits. Shares noteworthy contact reports with National Sales Training and Field Operations. Monitors improvements and declines in retailer performance and provides recognition and counseling for retailer management and individuals. Develops and executes the customized retailer training and recognition for the Love Promise Program including curriculum and delivery and event planning in conjunction with Regional and Zone personnel. ADDITIONAL RESPONSIBILITIES Lead an active role in planning and preparation for national, regional and zone conferences and at times facilitate in front of a large audience. Facilitate training on camera/video. Qualifications Bachelor's Degree required At least 6-8 years required Strong ability to motivate and inspire. Excellent interpersonal skills. Excellent communication skills including ability to communicate well across all levels including retailer executives. Proven history of willingness to have difficult conversations while ensuring discussions are constructive and positive. Adept at presenting training/educational material in a clear and effective format with a history of success of training facilitation. Proficiency in all Microsoft Office applications including Word, PowerPoint, and Excel. Thorough knowledge of retail operations and retail personnel responsibilities, duties, and challenges. Ability to collaboratively work with internal Subaru of America (SOA) departments and external partners. Strong analytical skills. Creative thinking with willingness to innovate and collaborate. WORK ENVIRONMENT & TRAVEL REQUIRED: Physical Requirements: Ability to lift up to 20 lbs. Travel Required: Up to 75% Driving Required: Must possess a valid driver's license and maintain a driving record that is acceptable or probationary under the SOA Driving Record Evaluation Criteria Policy. Must enroll and maintain approval by internal risk management to operate company vehicles. SALARY RANGE: The recruiting base salary range for this full-time position is $92,100 - $127,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal grade: M1) WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes: Total Rewards & Benefits: Medical, Dental, Vision Plans Pension, Profit Sharing, and 401K Match Offerings 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays Tuition Reimbursement Program: $15,000 yearly benefit Vehicle Discount Programs Learning & Development: Professional growth and development opportunities Direct partnership with senior leadership Formal Mentorship Program LinkedIn Learning License Visit our Careers landing page to learn more about our compensation and benefit programs.

Inside the Role Ensure that customers in the U.S./Canada market receive premium aftersales services through the Daimler Buses network. Lead the Field Services Technicians and the Warranty Recovery Supervisor in managing their day-to-day operations to ensure cost-effective, high quality service delivery to all customers. Support the Customer Service & Parts Manager on all matters regarding network development including the appointment and authorization process for new network partners. Support the service network on organizational matters and technical issues. Ensure compliance with Daimler Buses Customer Services policies and procedures. Challenge and encourage Customer Service staff and identify areas for development and training needs. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $128,000.00 - $164,000.00 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual variable pay bonus program; eligible for the use of a company vehicle; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age.; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health care plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNA Planning & Budgeting Monitor budgeting and forecasting of all Service activities to ensure aftermarket performance and safeguard financial targets Contribute to the development of service concepts for the U.S. market incl. activity and implementation plan always considering the Daimler Buses Service Strategy Operational Tasks Lead the Field Services Technicians and the Warranty Recovery Supervisor in managing their day-to-day operations to ensure cost-effective, high quality service delivery to all customers Ensure compliance with Daimler Buses Customer Services policies and procedures Co-ordinate the resolution of service issues in conjunction with the Field Service Technicians and the Spare Parts Manager Supervision, approval and coordination of activities regarding technical support issues Organize the technical information flow within the Service department and the authorized service partner network Day-to-day supervision of the decentralized Field Service Technician team Network support for workshop organization issues and technical services offered Quality Management/Warranty & Policy/Service Campaigns/Service Contracts Monitor and report, feedback product quality situation to CSP Manager and Daimler Buses HQ, creating of technical products reports (TRP) Attending, documenting and reporting product liability claims Processing warranty claims between Service net and HQ Daimler Buses Resolving warranty decision conflicts between market and HQ Daimler Buses Generate monthly warranty reporting, derive measures from the report On request of the CSP Manager support special incident investigations, accident reconstructions and liaise with local authorities Budgeting, coordinating, communicating and implementing service campaigns, safety recalls and field actions Complying with national and international laws by notifying governmental institutions and regional bodies about the local and foreign service measures Monitoring service campaign completion rates in the market, taking corrective measures when necessary Support sales team in case maintenance & repair contracts are required during a tender/bid proposal Align and agree with Daimler Buses HQ on maintenance & repair contract calculation logic and final offers to the customer Manage existing maintenance & repair contracts Support sales department on official approval and homologation for road service Support sales department on official approval and homologation for road service Managing of all incoming inquiries and complaints regarding Customer Service and Parts Collecting of all inquiry & complaint related details and evolving of an mutually acceptable solution Follow up and follow-through on all customer contacts (call, letter, e-mail etc.) Involve authorized network partner to collect detailed information and to develop a joint solution For difficult customer cases cooperate with Field Service Technicians and Legal Department Ensure that customer database is systematically updated by team members Network Development Support the Customer Service & Parts Manager in managing the service network including the appointment and authorization process for new network partners Monitor and communicate, report network performance to the CSP Manager Plan, set-up and contribute actively to network visits, conferences Build and maintain close relationships with all network partners Support the service network on organizational matters and technical issues. Implement CSP network standards, target agreements and bonus systems Ensure appropriate aftersales training for the authorized network and support in new training concepts (e.g. virtual classroom training) Personnel Management Define and assign tasks to all team members Monitor and communicate individual and team performances/results to team members Encourage teamwork at all CSP functions Challenge and support Customer Service staff and identify areas for development and training needs Follow-up and follow-through of all training needs with personnel department Establish and cultivate Daimler Buses' vision, mission, core values and leadership principles as basis for all operations Knowledge You Should Bring Bachelor degree in related field and 8 years of relevant experience in automotive, commercial vehicle industry sales or customer service role Proven experience in managing a service organization Leadership and management skills, with an ability to motivate others Understanding and ability to explain complex technical product in details Ability to work with people at various levels from shop floor to senior management Excellent communication, presentation, interpersonal, problem-solving, and organizational skills. Proficient in MS Office, typical computer systems / skills Problem-solving: able to use critical and creative thinking to identify and resolve issues with products, programs and orders. Time management and organization: master a variety of organization methods, to handle multiple projects at one time and completing tasks efficiently and accurately. High level of personal and professional integrity, honesty and accountability. An attached resume is required. #LI-RR1 #LI-Hybrid Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Jacksonville, FL US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria. Schedule Type: Onsite At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************.

The Sales and After Sales Customer Experience Research Manager will lead projects related to internal surveys, syndicated studies, ad-hoc customer research, and insights socialization. A strong understanding of consumer research methodologies and insights development in the arena of customer experience is required. We are looking for a high-energy, self-starter, creative, with a sense of urgency individual who works equally well with a diverse set of stakeholders. The ideal candidate will have demonstrated experience conducting research that drives decision-making in a business environment, have a proven track record of success being “in the trenches” with research and be able to design and analyze customer feedback solutions in a fast-paced environment while being flexible and managing multiple priorities. Main Duties: Provide insights regarding customer experience feedback as they relate to sales, service and other touchpoints along the customer journey and ownership experience to inform tactical and strategic decisions Lead primary customer experience research initiatives from beginning to end using a variety of quantitative and qualitative research methods Manage all phases of research projects: assessing needs, designing research, conducting research (coordination, project management), developing insights, creating reports and presentations, from simple to more complex multi-phase projects (e.g., whitespace-ideation-validation research, human centered design application) Lead the survey design, methodology and implementation of all Sales and Service surveys to assess SSI/CSI/NPS and experience gap analysis Be a strategic partner to internal stakeholders: sales, aftersales, field operations, connected services, brand, marketing, digital, translating their S/AS customer experience insights needs into research objectives and designs Conduct analysis of qualitative and quantitative data using text analytics, data tabulations, and other tools to turn data into insights Clearly summarize (via reports, video summaries, and other deliverables) insights and effectively socialize them throughout the organization in a concise, compelling way that influences decision-making Lead relationship with J. D. Power related to syndicated studies from creating and approving deliverables request list to publishing internally and attending to follow-up inquiries, in addition to deep-dive analysis Partner with global teams to identify synergies and best practices related to Customer Experience Benchmarking and Survey Methodology

The Customer Experience Project Manager will be responsible for planning, organizing and directing the completion of Voice of the Customer (VoC) projects while ensuring the projects are on time, on budget and within scope. This role will collaboratively support the CX research team and report to the VoC Program Manager for North America. This role will interface with other team members within the Stellantis organization as well as field/dealer personnel and business partners. Main point of contact and management of all activities regarding Customer Experience (CX) Sales and After Sales (S/AS) survey & platform, including collecting and creating requirements documentation in partnership with vendor business partner Triage of help desk escalations between internal/field and survey platform business partner Create and distribute field communications regarding survey findings, text analytics, JD Power research and key behaviors when appropriate Redesign current process flows and act as focal point for diverse areas and internal/external clients Design and implement processes and communication strategies to gain information flow consistency, increase credibility and optimize information consumption Troubleshoot daily inquiries while creating a knowledge base to improve processes and promote continuous improvement (ex. FAQs, SOPs) Develop and manage a priority matrix for all troubleshooting needs Point of contact for Transportation Recall Enhancement, Accountability & Documentation (TREAD) compliance related to customer feedback collection Monitor Service Level Agreements (SLAs) with vendor business partners and alert internal team and business partners for any non-compliance Develop survey, text analytics & research timelines and ensure research team is on track using Microsoft Project or equivalent tool Develop internal communications regarding Voice of the Customer (VoC) data and share with the organization, including presentations and data analysis distributions to internal departments/ brands/ IT/field Develop PowerPoint communications for VoC activities (national dealer council, field, internal) Assist other program managers with communications as needed (Courtesy Transportation, Online Reputation Mgt, CX Operations, etc.) Main point of contact for organizing, scheduling and documenting operational meeting minutes with CX engagement (incl: Sales/Service/Quality/Customer Care/Brands) Point of contact for organizing, scheduling and documenting operational meeting minutes for survey platform meetings Assist as needed in other projects including: CX Journey, Dealer and Customer Focus Groups, Ownership Lifecycle Survey Touchpoints Point of contact with Stellantis Performance Institute for all survey and platform information, syndicated survey information, Global CX methodology, and any key behaviors that need to be communicated to the dealerships/field for training purposes

Inside the Role Ensure that customers in the U.S./Canada market receive premium aftersales services through the Daimler Buses network. Lead the Field Services Technicians and the Warranty Recovery Supervisor in managing their day-to-day operations to ensure cost-effective, high quality service delivery to all customers. Support the Customer Service & Parts Manager on all matters regarding network development including the appointment and authorization process for new network partners. Support the service network on organizational matters and technical issues. Ensure compliance with Daimler Buses Customer Services policies and procedures. Challenge and encourage Customer Service staff and identify areas for development and training needs. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $128,000.00 - $164,000.00 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual variable pay bonus program; eligible for the use of a company vehicle; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age.; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health care plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNA Planning & Budgeting Monitor budgeting and forecasting of all Service activities to ensure aftermarket performance and safeguard financial targets Contribute to the development of service concepts for the U.S. market incl. activity and implementation plan always considering the Daimler Buses Service Strategy Operational Tasks Lead the Field Services Technicians and the Warranty Recovery Supervisor in managing their day-to-day operations to ensure cost-effective, high quality service delivery to all customers Ensure compliance with Daimler Buses Customer Services policies and procedures Co-ordinate the resolution of service issues in conjunction with the Field Service Technicians and the Spare Parts Manager Supervision, approval and coordination of activities regarding technical support issues Organize the technical information flow within the Service department and the authorized service partner network Day-to-day supervision of the decentralized Field Service Technician team Network support for workshop organization issues and technical services offered Quality Management/Warranty & Policy/Service Campaigns/Service Contracts Monitor and report, feedback product quality situation to CSP Manager and Daimler Buses HQ, creating of technical products reports (TRP) Attending, documenting and reporting product liability claims Processing warranty claims between Service net and HQ Daimler Buses Resolving warranty decision conflicts between market and HQ Daimler Buses Generate monthly warranty reporting, derive measures from the report On request of the CSP Manager support special incident investigations, accident reconstructions and liaise with local authorities Budgeting, coordinating, communicating and implementing service campaigns, safety recalls and field actions Complying with national and international laws by notifying governmental institutions and regional bodies about the local and foreign service measures Monitoring service campaign completion rates in the market, taking corrective measures when necessary Support sales team in case maintenance & repair contracts are required during a tender/bid proposal Align and agree with Daimler Buses HQ on maintenance & repair contract calculation logic and final offers to the customer Manage existing maintenance & repair contracts Support sales department on official approval and homologation for road service Support sales department on official approval and homologation for road service Managing of all incoming inquiries and complaints regarding Customer Service and Parts Collecting of all inquiry & complaint related details and evolving of an mutually acceptable solution Follow up and follow-through on all customer contacts (call, letter, e-mail etc.) Involve authorized network partner to collect detailed information and to develop a joint solution For difficult customer cases cooperate with Field Service Technicians and Legal Department Ensure that customer database is systematically updated by team members Network Development Support the Customer Service & Parts Manager in managing the service network including the appointment and authorization process for new network partners Monitor and communicate, report network performance to the CSP Manager Plan, set-up and contribute actively to network visits, conferences Build and maintain close relationships with all network partners Support the service network on organizational matters and technical issues. Implement CSP network standards, target agreements and bonus systems Ensure appropriate aftersales training for the authorized network and support in new training concepts (e.g. virtual classroom training) Personnel Management Define and assign tasks to all team members Monitor and communicate individual and team performances/results to team members Encourage teamwork at all CSP functions Challenge and support Customer Service staff and identify areas for development and training needs Follow-up and follow-through of all training needs with personnel department Establish and cultivate Daimler Buses' vision, mission, core values and leadership principles as basis for all operations Knowledge You Should Bring Bachelor degree in related field and 8 years of relevant experience in automotive, commercial vehicle industry sales or customer service role Proven experience in managing a service organization Leadership and management skills, with an ability to motivate others Understanding and ability to explain complex technical product in details Ability to work with people at various levels from shop floor to senior management Excellent communication, presentation, interpersonal, problem-solving, and organizational skills. Proficient in MS Office, typical computer systems / skills Problem-solving: able to use critical and creative thinking to identify and resolve issues with products, programs and orders. Time management and organization: master a variety of organization methods, to handle multiple projects at one time and completing tasks efficiently and accurately. High level of personal and professional integrity, honesty and accountability. An attached resume is required. #LI-RR1 #LI-Hybrid Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Jacksonville, FL US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria. Schedule Type: Onsite At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************.

Bachrodt on State / Bachrodt Byrider of Rockford Customer Engagement Manager With commissions, bonuses, and incentives the this position earns approximately $45,000 to $75,000 a year! Job Overview - How You'll Contribute: Do you have an entrepreneurial spirit and love building relationships with Customers? Come and grow with us! We offer a fun, fast-paced, and positive work environment! As a Bachrodt On State/Byrider of Rockford Customer Engagement Manager, you will be responsible for overseeing, managing, and directly handling the internet inquiries to generate sales with customers that contact the dealership or who have visited the dealership This highly accountable and process-oriented position uses lead management tools, advanced Customer Relationship Management software and the internet to manage inquiry flow, update customer files, and closely track customer interest Ensuring all leads are responded promptly, professionally and courteously to all internet leads. This includes training sales staff on all processes and managing their success. Creating and Providing scripts and workflow tools to ensure uniform customer service Ensuring that all staff members are promptly and accurately entering all customer inquiry data into CRM software Overseeing the generation of appointments Effectively utilizing lead management tools Compiling all necessary reports, forms and other documentation on a timely basis Understand buying patterns of telephone prospects Exhibiting ethical behavior, providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction Work with management and ensures all marketing is planned, executed and is delivering results. Develop, create and implement social media posts and campaigns with Marketing director. Interface with other department heads Participate in management meetings Qualifications - What You Need to be Successful: The Customer Engagement Manager should be technically proficient or be able to be trained to be technically proficient in using in-house, customer service, data mining and campaigning tools and to develop a deep understanding of all dealership products and services offered to drive an overall positive customer experience Ability to teach and train staff to be disciplined, process-oriented and sales-driven through inbound, outbound appointment and service calls, internet leads and internally generated customer opportunities Ability to gain overall knowledge of automotive sales and service department operations Strong organizational and leadership skills Excellent Communication skills utilizing texting, email, social media and telephones to timely communicate with clients and schedule appointments. Knowledge of social media, social media channel marketing and social media blogging Ability to create and edit social media posts as needed Ability to manage and motivate staff members Ability to gain overall knowledge of automotive sales and service department operations Knowledge of social media, social media channel marketing and social media blogging Prolonged periods sitting at a desk and working on a computer About Bachrodt on State / Byrider of Rockford: On the job training in a supportive environment. Market-leading pay (based on experience), plus bonuses. A great working environment, with the latest equipment. Structured, self-paced and paid training opportunities. We offer career paths tailored to every stage of your life. How to apply: Please visit our website, **************** . What We Offer - Why You Want to Work With Us: Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all. Benefits: Health Insurance Vision Insurance Dental Insurance Long-Term Disability Life Insurance Accident Coverage Critical Illness 401k with Company Match Company Provided Benefits: Bachrodt Paycheck Safety Net (Short-Term Disability) Bachrodt Paid Maternity Leave Bachrodt Parental Bonding Leave Employee Assistance Program Paid-Time Off: Sick Pay Paid Vacation Paid Paternity Leave Paid Holidays Paid Bereavement Leave Discounts: Vehicle Purchase Parts & Service Detailing Causes We Care About: Salvation Army Boys and Girls Club Hope for Haitians St. Elizabeth's Center People Helping People Baraboo Historical Society And Much More About the Lou Bachrodt Auto Group - Who We Are: We are a company that provides a Best-in-Class experience that includes, promotes and celebrates the diversity within our company and community. Best-in-Class is our mission for ALL Customer and Associate experiences at Lou Bachrodt. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team! Lou Bachrodt has been family-owned and operated since 1953, and has had the privilege to serve the Greater Rockford Community. Lou Bachrodt offers career opportunities with the following brands - Chevrolet, Buick, GMC, BMW, Chrysler, Dodge, Jeep, RAM, and VW. A post offer driving/criminal background check, as well as a drug screen, will be required. Lou Bachrodt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lou Bachrodt complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in the Charlotte, NC HQ; hybrid work policy model. All About the Role: The Customer Experience Manager will lead a team of Sales Operations Analysts focused on delivering a seamless B2B purchase experience. This role manages sales orders from forecast to delivery, ensuring timely and complete fulfillment. The Manager partners with cross-functional teams-including Sales, Supply Chain, Logistics, Finance, and IT-to streamline operations and drive customer satisfaction. Key Responsibilities: Lead, coach, and develop a team of 4-6 direct reports, ensuring strong performance, growth, and role coverage. Foster a customer-centric environment focused on seamless OTIF order fulfillment and continuous process improvement. Oversee end-to-end order management, prioritizing delivery accuracy, compliance, and customer satisfaction. Collaborate cross-functionally to proactively resolve order and supply chain issues impacting fulfillment. Manage customer compliance reporting and reduce fines through effective tracking and issue resolution. Deliver timely insights to Sales and Executive Leadership through regular reporting and demand planning input. Support broader Sales Operations goals by sharing best practices, aligning with company objectives, and contributing to cross-team initiatives. Minimum Qualifications Bachelor's degree 5 + years of experience in Sales Operations, Supply Chain, or Customer Service Minimum of 3 years in a leadership or people management role Strong business acumen and experience in a manufacturing environment Advanced Excel skills (including pivot tables); proficiency in PowerPoint and Outlook; experience with SAP, IBP, and Power BI is a plus. Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The primary goal of the Customer Care Lead is to develop and build a world-class customer experience and service to Lucid vehicle owners. The ideal candidate will coach the Customer Care team to exhibit technical acumen, but also exhibit a strong understanding of empathy, professional drive, and passion for customer service. The ability to develop excellent relationships with Lucid vehicle owners, as well as internal departments to effectively address customer concerns is crucial. The hours for this role will be 12:00pm - 8:30 pm EST The Role Help develop and build team processes and scripts in an ongoing manner. Accountable for a team of Specialists, ensuring they are meeting team metrics, and providing on-the-spot guidance for questions or escalations. Coach team to provide the highest level of support to customers via inbound phone calls, chats and tickets for technical inquiries, or determine if roadside assistance is needed. Work closely with the Customer Care Manager to strategize advancements by determining improvements to processes, metrics, training or comprehension. Resolve customer cases and escalations, communicating efficiently with internal departments when needed. Advocate for the customer to improve Lucid services or offerings based on requests and reported bugs. Champion customer experiences and process improvements. Model Product Expertise to team of specialists to educate Lucid vehicle owners, generating confidence in the operation of a Lucid vehicle. Must be comfortable to answer vehicle equipment questions, vehicle operations, discuss concerns around mechanical or cosmetic issues. Capable of masterfully guiding both adept and amateur technical customers and mechanics through app and website, through a personal technical aptitude. Triage car condition or operational concerns during escalations of initial vehicle production Qualifications Availability to work weekends, or a flexible schedule to eventually support customers 24/7, 365 days of the year. Minimum 3 years of experience in customer service, or contact center experience, as well experience building workflows, processes and scripts. Positive attitude, friendly demeanor, empathetic mindset, and commitment to providing a great customer experience. Eagerness to take on new responsibilities. Excellent communication and comprehension skills. Detail-oriented and highly precise. Flexible, proactive, attention to details, and inclination to contribute with strong critical thinking and common sense. Exceptional time management skills, and multitasking capabilities, rapidly but effectively able to handle multiple customer cases. Remains organized with a sense of priority, adapt to work in a high pressure and fast pacing environment Understands both Mechanical and Cosmetic repair times, skills and cost management. Willingness to learn new and innovative automotive technologies. Familiar with Outlook, and MS Office Suite. Verbal and written skills in English. Verbal and written skills in Canadian French and Arabic. Start up, or NPI experience preferred but not required. Automotive industry experience preferred but not required. Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (hourly): $25 - $28 USD At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

We are looking for a Customer Identity and Access Management leader who will report directly to the Head of IAM and will be responsible for overseeing the strategy, implementation, and governance of CIAM solutions. You will be the main point of contact for all CIAM design and architecture matters, and you will ensure secure and seamless customer authentication, authorization, and identity management. Key responsibilities: Drive the vision, strategy, and execution of customer identity and access management initiatives. Lead the CIAM strategy, aligned with business objectives. Cross-Functional Collaboration: Work collaboratively with sales, marketing, customer support, and other teams to ensure cohesive messaging and a seamless customer experience. Review and update the CIAM roadmap and budget, ensure that they are aligned with the organization's needs, expectations, and resources. Define and enforce policies, standards, and best practices for customer identity management. Ensure compliance with security and data privacy regulations, such as GDPR, SOX. Developer Engagement: Create and execute strategies to drive developer adoption of the CIAM solution, including the development of comprehensive documentation, SDKs, APIs, and other resources. Ensure seamless integration of CIAM platforms with digital services Product Development: Collaborate closely with engineering, design, and QA teams to define product requirements, prioritize features, and oversee the product development lifecycle. Collaborate with cybersecurity teams to enhance security posture through IAM controls Research and evaluate new technologies, trends, and best practices in the CIAM domain, and recommend solutions that can enhance the CIAM capabilities and efficiency. Customer Feedback: Gather and analyze feedback from developers and customers to continuously improve the product and ensure it addresses their needs effectively. Establish and monitor key performance indicators and metrics for the CIAM portfolio and provide regular reports and feedback to the Head of IAM and other stakeholders. Act as the IAM design authority representative and spokesperson in internal and external events, meetings, and forums.

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at ZIPS Car Wash located at 3107 W Wedington Dr, Fayetteville, AR, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $14 / hour + Bonus & Commission Pay! Rewards for YOU: * Competitive Hourly Pay * Incentive/Commission Pay * DailyPay. Get paid daily! * Flexible Scheduling; Morning & Evening Shifts Available * Tuition Reimbursement * Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our Customer Service Associate position! Responsibilities * Welcome and engage with customers in a warm, friendly manner * Engage customers while selling and promoting our Unlimited Wash Club * Safely and efficiently load every vehicle with clear hand signals and a smile * Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests * Maintain all aspects of the site to ensure it runs beautifully * Keyholder responsibilities: Perform opening & closing the site for service Skills & Qualifications * 18 years of age or older * Positive attitude * Preferred: Previous car wash industry experience * Preferred: Previous leadership experience * Ability to work flexible hours including weekends and holidays LCSA_ARFAY_Wedington Job number: 162073 Apply Now

Job Schedule: Full Time, On site Degree Level: Bachelor's Degree Sponsorship: No Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a Manager Customs Trade to join our team in Franklin, TN. The Americas Regional Export Compliance Manager is responsible for developing, implementing, and overseeing strategic export control and sanctions compliance programs across the Americas region for Nissan Motor Corporation. This role ensures adherence to all applicable international trade regulations, including U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and global sanctions regimes, while supporting Nissan's global compliance framework and business objectives. A Day in the Life: Strategic Leadership * Develop and execute regional export control and sanctions compliance strategies aligned with global corporate policies. * Serve as the primary subject matter expert for export controls and sanctions within the Americas region. Regulatory Compliance * Ensure compliance with U.S. and applicable foreign export control laws, sanctions programs, and trade regulations. * Monitor regulatory changes and assess their impact on Nissan's operations in the Americas. Risk Management * Conduct risk assessments related to export controls and sanctions exposure. * Implement mitigation measures and internal controls to reduce compliance risks. Policy & Procedure Development * Draft, maintain, and enforce local export compliance policies and procedures that align with global practices. * Coordinate with global compliance teams to ensure consistency and effectiveness. Training & Awareness * Develop and deliver training programs for employees on export controls and sanctions compliance. * Promote a culture of compliance across all business units in the region. Licensing & Classification * Oversee product classification under EAR/ITAR and other relevant regulations. * Manage export license applications and ensure timely approvals. Audits & Investigations * Lead internal audits and investigations related to export compliance issues. * Report findings and corrective actions to senior management and regulatory authorities as required. Cross-Functional Collaboration * Partner with Legal, Supply Chain, Customs, and Business Units to ensure compliance integration into operational processes. * Act as liaison with government agencies and external stakeholders on export compliance matters. Travel Requirements * Ability to travel up to 10% within the Americas region and occasionally internationally for audits, training, and compliance reviews. Who We're Looking for: Education: * Bachelor's degree in International Business, Law, Supply Chain, or related field (Master's or JD preferred). Experience: * Minimum 7-10 years of experience in export controls, sanctions compliance, or international trade within a multinational corporation. * Proven experience managing compliance programs across multiple jurisdictions. Skills: * Deep knowledge of U.S. export control laws (EAR, ITAR) and global sanctions regimes. * Strong analytical, problem-solving, and risk management skills. * Excellent communication and stakeholder management abilities. * Ability to lead projects and influence cross-functional teams. Certifications (Preferred): * Certified Export Compliance Professional (CECP) or similar credentials. Reporting Structure * Reports to: Deputy General Manager - Global Export Compliance within the Customs and Trade organization. * Works closely with various stakeholders: Regional Customs and Trade teams, Global and/or Regional Compliance Office, Legal, Supply Chain, and Regional Business Units. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future. Franklin Tennessee United States of America

The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do . Hours of operation are mon-sat 10-9 and Sunday 12-8 No late nights Open availability preferred Compensation based on experience Paid breaks and employee meals Must fill out paper application 1155 e stop 11 rd 13173008748 Www.thetamaleplace.com Additional Information All your information will be kept confidential according to EEO guidelines.

Hampton Inn Columbia 101 Woodcross Dr. Columbia, SC 29212 The Guest Services Manager is responsible for leading a department that meets and exceeds all guest expectations, especially during check-in and check-out. Responsibilities Training, developing, and counseling all front desk employees Completing work schedules for front desk department staff in a timely and effective manner Conducting regular staff meetings and promoting the QTR culture and the core ideology Communicating and is knowledgeable of guest satisfaction scores Operating within budgetary guidelines Promoting and encouraging team work at all times Making sound decisions and identifying problems and offering solutions Demonstrating knowledge of O&R and brand success plans Providing information to guests about hotel policies, services, and amenities Responding to requests from guests for assistance and information about the local area (e.g. directions, restaurants, attractions, etc.) Entering/changing reservations information, posting charges to guest rooms, and selling rooms to customers Processing payments from guests and reviewing and balancing guest accounts Informing housekeeping department about room status/availability Listening and responding to guests' requests and complaints Operating hotel switchboard Maintaining daily logs and balancing shift work and cash drawers Maintaining front desk department audit standards Monitoring and maintaining property security Responsible for purchasing, monitoring, and controlling store inventory Requirements Prior supervisory experience is preferred Prior hospitality experience is strongly preferred Strong initiative and work ethic Punctual , reliable, and regular attendance Strong attention to detail Customer-service oriented Strong multitasking and organizational skills Ability to work in a fast-paced environment Excellent communication skills - verbal and written Excellent interpersonal skills Excellent time and project management skills

PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today

PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $16-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today

PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today

Hampton Inn Christiansburg 380 Arbor Dr. Christiansburg, VA 24073 The Guest Services Manager is responsible for leading a department that meets and exceeds all guest expectations, especially during check-in and check-out. Responsibilities Training, developing, and counseling all front desk employees Completing work schedules for front desk department staff in a timely and effective manner Conducting regular staff meetings and promoting the QTR culture and the core ideology Communicating and is knowledgeable of guest satisfaction scores Operating within budgetary guidelines Promoting and encouraging team work at all times Making sound decisions and identifying problems and offering solutions Demonstrating knowledge of O&R and brand success plans Providing information to guests about hotel policies, services, and amenities Responding to requests from guests for assistance and information about the local area (e.g. directions, restaurants, attractions, etc.) Entering/changing reservations information, posting charges to guest rooms, and selling rooms to customers Processing payments from guests and reviewing and balancing guest accounts Informing housekeeping department about room status/availability Listening and responding to guests' requests and complaints Operating hotel switchboard Maintaining daily logs and balancing shift work and cash drawers Maintaining front desk department audit standards Monitoring and maintaining property security Responsible for purchasing, monitoring, and controlling store inventory Requirements Prior supervisory experience is preferred Prior hospitality experience is strongly preferred Strong initiative and work ethic Punctual, reliable, and regular attendance Strong attention to detail Customer-service oriented Strong multitasking and organizational skills Ability to work in a fast-paced environment Excellent communication skills - verbal and written Excellent interpersonal skills Excellent time and project management skills

PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today