Heavy Duty Specialist
Specialist job at Genuine Parts
If you love heavy duty trucks, and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn, train and really grow within a company ...If you think you've got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.
Responsibilities
* We're looking for a Heavy-Duty Counter Parts Professional who...
* Gets a charge out of helping customers with their heavy-duty parts questions, and parts needs.
* Is driven to share knowledge about heavy duty part features, benefits, and warranty info.
* Can shift into high gear in our fast-paced retail stores.
* Will jump into helping team members.
* Is able to operate a cash register and navigate computer and paper catalog systems.
* Steers toward continuous improvement in store processes and procedures
* Strives to be winners in professional appearance, attitude, and performance.
Qualifications
* Know How -- Heavy Duty Parts Knowledge and/or Experience.
* ASE Heavy Duty Parts Certification is a PLUS
* Passion for delivering Customer Care
* Excellent Verbal and Written Communication skills
* Motivated to train and learn.
* Ability to thrive and have fun in a Busy, Fast-Paced retail environment.
* Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS
Requirement(s)
* Valid Driver's License and/or Reliable Transportation
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyCustomer Experience Specialist - Vehicle Delivery
Burton, MI jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $17-$19 hourly
Starting Pay: $17/hr
At 3 Months: $17.50/hr
At 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Experience Specialist - Vehicle Delivery
West Elkton, OH jobs
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below:
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Location: This position will be based out of our Inspection Center in Trenton, OH, 45067.
Base compensation of $20 per hour.
Opportunity to increase hourly compensation by .50 cents every 3 months based on performance!
You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer.
Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more!
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana)
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Auto Body Paint Correction Specialist
Rochester, NY jobs
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Paint Correction Specialist*
Commission-based uncapped earning potential.
First year earning potential: $45,000-$60,000
Long-term earning potential: $60,000-$110,000+
This position is 100% commission based. Actual earnings will vary based on individual performance.
Do you like working with customers and being on the move? Are you interested in learning innovative paint techniques that drive value? Our Paint Defect Correction process represents our commitment to excellence, innovation, and customer satisfaction in automotive paintwork perfection. Through our comprehensive training and advanced techniques, we strive to deliver unparalleled service quality. Join our growing team as a Paint Correction Specialist start a rewarding career with uncapped earning potential!
*Job Summary:*
As a Paint Correction Specialist, you will be responsible for identifying and rectifying imperfections in automotive paintwork, such as scratches, swirl marks, oxidation, and other blemishes. Using Dent Wizard's proprietary techniques and tools, including our Paint Defect Correction Kit, you will ensure vehicles achieve a flawless finish that meets our high standards of quality and customer satisfaction.
*What you'll do:*
* Travel to customers to conduct thorough assessments to identify paintwork imperfections and determine the most effective correction techniques.
* Perform detailed paint defect correction using machine sanding, buffing, and various paint application methods to achieve a flawless finish.
* Master the use of Dent Wizard's unique tools and techniques, including UV Clear application, to enhance paintwork appearance and durability.
* Complete touch-up repairs with precision, employing a variety of application methods for different types of damage.
* Educate customers on the paint correction process, setting realistic expectations for outcomes.
* Ensure all services are completed efficiently, achieving same-day turnaround times to minimize vehicle downtime.
* Contribute to route building efforts by maintaining high productivity and quality standards, aiming for 8-10 units per day.
*What we're looking for:*
* Proven experience in automotive paintwork, detailing, or a related field.
* Strong understanding of paint correction techniques and tools.
* Excellent manual dexterity and attention to detail.
* Ability to work independently and manage time effectively.
* Strong communication skills, with the ability to educate and inform customers.
* Commitment to ongoing training and skill development.
What We Offer:
* *Unlimited, uncapped earning potential - *the harder you work, the more you can make
* *Excellent benefits - *medical, dental, vision, 401(k), paid vacation, and more
* *Awesome perks - *tools and supplies, company vehicle, gas card, mobile phone, and more
* *Independence - *manage your day without micromanagement
* *Supportive team - *work with a fun, dynamic crew that's got your back
* *Ongoing training - *including color matching systems and certifications with PPG, BASF, and more
* *Clear career path - *five levels from Senior Tech to World-Class Tech, with bonuses and recognition at every step
* *
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Paint Correction Specialist
Pittsburgh, PA jobs
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Paint Correction Specialist*
Commission-based uncapped earning potential.
First year earning potential: $45,000-$60,000
Long-term earning potential: $60,000-$110,000+
This position is 100% commission based. Actual earnings will vary based on individual performance.
Do you like working with customers and being on the move? Are you interested in learning innovative paint techniques that drive value? Our Paint Defect Correction process represents our commitment to excellence, innovation, and customer satisfaction in automotive paintwork perfection. Through our comprehensive training and advanced techniques, we strive to deliver unparalleled service quality. Join our growing team as a Paint Correction Specialist start a rewarding career with uncapped earning potential!
*Job Summary:*
As a Paint Correction Specialist, you will be responsible for identifying and rectifying imperfections in automotive paintwork, such as scratches, swirl marks, oxidation, and other blemishes. Using Dent Wizard's proprietary techniques and tools, including our Paint Defect Correction Kit, you will ensure vehicles achieve a flawless finish that meets our high standards of quality and customer satisfaction.
*What you'll do:*
* Travel to customers to conduct thorough assessments to identify paintwork imperfections and determine the most effective correction techniques.
* Perform detailed paint defect correction using machine sanding, buffing, and various paint application methods to achieve a flawless finish.
* Master the use of Dent Wizard's unique tools and techniques, including UV Clear application, to enhance paintwork appearance and durability.
* Complete touch-up repairs with precision, employing a variety of application methods for different types of damage.
* Educate customers on the paint correction process, setting realistic expectations for outcomes.
* Ensure all services are completed efficiently, achieving same-day turnaround times to minimize vehicle downtime.
* Contribute to route building efforts by maintaining high productivity and quality standards, aiming for 8-10 units per day.
*What we're looking for:*
* Proven experience in automotive paintwork, detailing, or a related field.
* Strong understanding of paint correction techniques and tools.
* Excellent manual dexterity and attention to detail.
* Ability to work independently and manage time effectively.
* Strong communication skills, with the ability to educate and inform customers.
* Commitment to ongoing training and skill development.
What We Offer:
* *Unlimited, uncapped earning potential - *the harder you work, the more you can make
* *Excellent benefits - *medical, dental, vision, 401(k), paid vacation, and more
* *Awesome perks - *tools and supplies, company vehicle, gas card, mobile phone, and more
* *Independence - *manage your day without micromanagement
* *Supportive team - *work with a fun, dynamic crew that's got your back
* *Ongoing training - *including color matching systems and certifications with PPG, BASF, and more
* *Clear career path - *five levels from Senior Tech to World-Class Tech, with bonuses and recognition at every step
All candidates selected for offer will undergo post-offer, pre-employment screening appropriate to the role. This may include, but is not limited to, a physical examination, vision assessment, background check, and drug screening. Any such screening will be appropriate for the role, the same for all employees entering the same job category, and conducted in accordance with applicable laws and regulations.
* *
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Automotive Paint Correction Specialist
Greensboro, NC jobs
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Work out imperfections & work in a superior shine. Be a wizard.*
Dent Wizard is at the forefront of automotive reconditioning, offering a wide range of services aimed at enhancing vehicle appearance and value. Our Paint Defect Correction process represents our commitment to excellence, innovation, and customer satisfaction in automotive paintwork perfection. Through our comprehensive training and advanced techniques, we strive to deliver unparalleled service quality.
*Job Summary:*
As a Paint Correction Specialist, you will be responsible for identifying and rectifying imperfections in automotive paintwork, such as scratches, swirl marks, oxidation, and other blemishes. Using Dent Wizard's proprietary techniques and tools, including our Paint Defect Correction Kit, you will ensure vehicles achieve a flawless finish that meets our high standards of quality and customer satisfaction.
*Responsibilities:*
* Conduct thorough assessments to identify paintwork imperfections and determine the most effective correction techniques.
* Perform detailed paint defect correction using machine sanding, buffing, and various paint application methods to achieve a flawless finish.
* Master the use of Dent Wizard's unique tools and techniques, including UV Clear application, to enhance paintwork appearance and durability.
* Complete touch-up repairs with precision, employing a variety of application methods for different types of damage.
* Educate customers on the paint correction process, setting realistic expectations for outcomes.
* Ensure all services are completed efficiently, achieving same-day turnaround times to minimize vehicle downtime.
* Contribute to route building efforts by maintaining high productivity and quality standards, aiming for 8-10 units per day.
*Requirements:*
* Proven experience in automotive paintwork, detailing, or a related field.
* Strong understanding of paint correction techniques and tools.
* Excellent manual dexterity and attention to detail.
* Ability to work independently and manage time effectively.
* Strong communication skills, with the ability to educate and inform customers.
* Commitment to ongoing training and skill development.
* High school diploma or equivalent; technical certification in automotive repair a plus.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Franchise Operations Specialist
Seattle, WA jobs
Division:
TBC Corporate Services
Reports to:
Division Vice President
The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible for hands-on support designed to improve and evolve all systems, resources and processes in order to achieve operational goals at Divisional and National levels. The FOS role must be able to effectively support new and existing stores and transitions, take ownership of operational components and program initiatives, enhance same store sales growth, and consistently deliver required training in the field.
Specific duties & responsibilities include:
In-Store Training: Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service.
Franchisee Onboarding: Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards.
Special Events: Support the rollout and training of new company initiatives, coordinate vendor training sessions, and assist with regular franchisee meetings and conferences.
Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunities
Review and interpret Profit & Loss statements to support financial performance and accountability
Facilitate group training sessions for store-level teams and franchisees
Develop and deliver engaging presentations using PowerPoint and other tools
Utilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communication
Adapt quickly to various POS platforms and internal systems
Support multiple initiatives and projects simultaneously, maintaining a strong sense of urgency and attention to detail
Job Requirements:
Minimum of 3 years in an automotive service management or multi-unit operational role (preferred)
Strong understanding of automotive store operations, customer service processes, and team leadership
Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, etc.)
Experience with reading and analyzing POS reports and P&L statements
Strong presentation and communication skills; comfortable speaking in front of groups
Technologically fluent, with the ability to learn new systems and software quickly
Self-motivated and organized; capable of independently managing a dynamic workload with shifting priorities
Able to travel extensively (up to 85%) across multiple states, including some nights and weekends
Demonstrable Skills
Public speaking
Ability to challenge, motivate, influence, and communicate effectively.
Results focused and goal orientated.
Strong organizational, territory, time management, and customer follow-up skills
Microsoft Office Skills: PowerPoint, Word, and Excel
Ability to effectively manage costs/expenses.
Customer service orientation and a high level of professional integrity and understanding that success through other people's performance is vital to the job
Strong telephone, verbal, and written communication skills
Possesses the ability to work well under pressure and handle multiple tasks.
Why Join Midas?
At Midas, we're more than just a car care brand, we're a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.
Franchise Operations Specialist
Las Vegas, NV jobs
Division:
TBC Corporate Services
Reports to:
Division Vice President
The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible for hands-on support designed to improve and evolve all systems, resources and processes in order to achieve operational goals at Divisional and National levels. The FOS role must be able to effectively support new and existing stores and transitions, take ownership of operational components and program initiatives, enhance same store sales growth, and consistently deliver required training in the field.
Specific duties & responsibilities include:
In-Store Training: Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service.
Franchisee Onboarding: Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards.
Special Events: Support the rollout and training of new company initiatives, coordinate vendor training sessions, and assist with regular franchisee meetings and conferences.
Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunities
Review and interpret Profit & Loss statements to support financial performance and accountability
Facilitate group training sessions for store-level teams and franchisees
Develop and deliver engaging presentations using PowerPoint and other tools
Utilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communication
Adapt quickly to various POS platforms and internal systems
Support multiple initiatives and projects simultaneously, maintaining a strong sense of urgency and attention to detail
Job Requirements:
Minimum of 3 years in an automotive service management or multi-unit operational role (preferred)
Strong understanding of automotive store operations, customer service processes, and team leadership
Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, etc.)
Experience with reading and analyzing POS reports and P&L statements
Strong presentation and communication skills; comfortable speaking in front of groups
Technologically fluent, with the ability to learn new systems and software quickly
Self-motivated and organized; capable of independently managing a dynamic workload with shifting priorities
Able to travel extensively (up to 85%) across multiple states, including some nights and weekends
Demonstrable Skills
Public speaking
Ability to challenge, motivate, influence, and communicate effectively.
Results focused and goal orientated.
Strong organizational, territory, time management, and customer follow-up skills
Microsoft Office Skills: PowerPoint, Word, and Excel
Ability to effectively manage costs/expenses.
Customer service orientation and a high level of professional integrity and understanding that success through other people's performance is vital to the job
Strong telephone, verbal, and written communication skills
Possesses the ability to work well under pressure and handle multiple tasks.
Why Join Midas?
At Midas, we're more than just a car care brand, we're a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.
AdTech Client Specialist
Franklin, TN jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyAdTech Client Specialist
Atlanta, GA jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyAdTech Client Specialist
Plano, TX jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyAdTech Client Specialist
Detroit, MI jobs
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyClient Onboarding Specialist
Southfield, MI jobs
700Credit - Client Onboarding Specialist
About 700Credit
700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. We offer an excellent compensation/benefit package.
Summary
700Credit is looking for a reliable Client Onboarding Specialist to join the team in Southfield, MI. As a Client Onboarding Specialist, you will be responsible for ensuring that the company and its clients are in compliance with our vendor partners' requirements. The Client Onboarding Coordinator also helps onboard new customers, handles phone calls from customers and consumers, and handles customer case tracking. This role is essential to the continued success of 700Credit and will have a direct impact on achieving company goals.
Responsibilities
Execute Seamless Client Onboarding: Collaborate with internal support personnel to coordinate and execute all aspects of new customer onboarding, ensuring a smooth and professional experience.
Ensure Vendor Compliance: Maintain a deep understanding of vendor partner requirements to ensure full compliance with onboarding standards and contractual obligations.
Facilitate Contract and Documentation Collection: Work closely with the sales team and new clients to gather necessary contracts, forms, and supporting documentation to initiate services efficiently.
Maintain Customer Data Integrity: Set up new customers in internal systems accurately, including the entry and ongoing maintenance of product and pricing information.
Support Compliance and Audit Readiness: Assist existing customers with ongoing compliance activities, including document management and preparation for vendor audits.
Provide Responsive Customer Service: Collaborate with the customer support team to handle inbound service inquiries, ensuring timely and effective resolution of client issues.
Requirements
Experience, Skills, and Knowledge
2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred
Highly organized and high attention to detail
Excellent communication and customer service skills
Highly accountable, flexible, and effective under pressure in a fast-paced environment.
Proven ability to multitask
Effective problem-solving skills
Strong ability to work well in a team environment
Proficiency in Microsoft Office suite
Salesforce CRM experience a plus
Commercial Coordinator Specialist II - CDL
Birmingham, AL jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
CDL Driver
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
75% of Job Responsibilities:
. You'll develop and manage relationships with internal and external business partners,
and you'll assist with auction operations from start to finish, right up to notifying
customers of the latest news.
. You'll assist with the coordination and execution of sale day activities.
. You'll input vital vehicle info into the Application System /400 and database.
. You'll establish, update, verify, and maintain vehicle and pricing files.
. You'll team up with our title department to ensure that titles and other must-have
documents are in hand for each vehicle before the auction.
. You'll use your eagle eye for details to manage vehicle inventory reports, investigate
errors, and verify sale eligibility.
. You'll partner with departments to prepare and notify customers of the sale run process.
. You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for
missing info and issues to ensure smooth auction operations.
. You'll communicate with our accounting team to balance sales and perform post-sale
invoicing as needed.
. You'll provide administrative/clerical support, and assist with special projects, admin
support, and graphics requests.
25% of Job Responsibilities:
• Operate a car carrier semi tractor-trailer in a safe and legal manner in compliance with
DOT regulations. Load and unload vehicles safely and free of damage.
• Drive service truck to disabled vehicle and, with equipment provided on the truck and
under the direction of the supervisor, provide automotive services as needed, such as
jump-starts, battery installation, tire inflation, refueling, etc.
• As appropriate, assist in unlocking customer vehicles, re-keying and disarming security
systems. Aid vehicles broken down in transit.
• Provide light mechanical and preventive maintenance work on service truck and ensure
that it is properly stocked.
• Operate and maintain tow truck, and provide routine maintenance per manufacturer
specifications (i.e. oil changes, lubes, filter changes, etc.).
• Acquire drop-receipt or pick up authorization. As directed by supervisor, properly affix
truck to vehicle needing tow avoiding damage to customer vehicle.
• If operating rollback truck, load and properly secure customer vehicle to the truck bed
as not to cause frame or tie-down damage.
• Safely tow or haul vehicle to designated area, release or unload vehicle from truck, and
ensure that vehicle is left in a safe, immobile manner.
• Write condition reports on customer vehicles that are picked up at another location and
transported to the Auction.
• Visibly demonstrate safety commitment by following all safety and health procedures
and modeling the behaviors related to such. Actively participate in support of all safety
activities aligned with Safety Excellence.
• Perform other duties as assigned by management.
Qualifications:
• High School Diploma or equivalent preferred.
• 1 to 3 years of experience driving a service, tow, or rollback truck required.
• Experience loading and unloading cars on a car hauler including chaining, operating
hydraulics, etc.
• Valid CDL Class A driver's license and a safe driving record.
• Dependable and able to work varied hours as required.
• Ability to drive all types of vehicles.
• Ability to sit and drive for prolonged periods of time.
• Physical ability to load and unload vehicles on carrier.
• Ability to walk long distances.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyE-Commerce Marketing Specialist
Teachey, NC jobs
Bradshaw Supply is a family owned and operated small business that specializes in hydraulic hose assembly, hardware and parts. We offer our farmers and locals access to fuel and piping as well. We are searching for a candidate who has experience in website sale, website management, E-Commerce, retail sales, hardware parts and farming as this will be beneficial for assisting our customers. We are an essential business who cater to farmers, loggers, local and non-local customers and are trusted to have the knowledge and efficiency needed to assist them correctly.
We sell and ship our products worldwide with our most frequent customer in the US and Canada.
Main Responsibilities
Managing our website, third party e-commerce platforms and occasionally filling in as a sales cashier if needed.
Top Position Duties
Website Management: Maintain, edit and manage our E-Commerce website. Send and modify invoices, email notifications and respond to website messaging system inquiries in a timely manner. This may include light website coding, integrate new site apps and ensuring product details are correct for all categories.
E-Commerce Inventory Management: Adding products to the website, editing composition and quality of product images, and capability of adding correct item details from manufacturer packets or sites.
Shipping: Fulfill online orders from the website and third-party platforms which include, picking items off shelf; ordering products from vendor; shipping products; navigating the shipping interface on Shopify; being mindful of items that are getting low on in-store stock; and reordering shipping supplies when needed.
Computer Apps: Utilizing Excel, Word, OneNote, Outlook, Microsoft360, Shopify, Point of Sale systems and other computer programs on desktop, laptop, tablet, phone or other devices. You will be expected to assist in any software or hardware issues, updates and set up tasks for in-store or online equipment.
Phone Calls: Occasionally, you may need to make phone calls to our shipping carriers such as UPS, USPS and Fedex for damaged packages, missing packages or errors in shipping. This position requires frequent calls to customers, vendors and manufacturers as well.
Cashiering: Additionally, you may need to fill in cashiering to complete sales on the point-of-sale register and process cash, card and charge account payment methods. This includes, assisting in store customers; ringing up items at the register; making on-account payments; and completing any tasks necessary for daily workflow.
Tracking: Track out of stock product online. If managing any departments in store, must note out of stock items, restock and price if needed.
Assisting Customers
Answer customer phone calls regarding the website or our vendors.
Make sales by asking the right questions, resolving customer inquiries and learning the aspects of farm machinery and the products we sell.
Be ready and willing to answer any questions a customer has and help them find a solution for what they are needing.
Occasionally, assist customers in finding products throughout the store if needed.
Work efficiently and timely with customers and during tasks or projects.
Other Daily Responsibilities
Efficiently multitask.
Keep your work area organized and tidy.
Work efficiently, diligently and focused in a very fast paced, self-start environment.
Potentially price and stock items on specific displays.
Any tasks, projects or other work that is expected, requested and required.
Qualifications/Requirements
Tech-savvy: Must be comfortable, experienced and technically proficient using computers, windows desktop, tablets, phones and computer programs.
Previous Experience: E-commerce sales, in-store sales, website management, customer service.
Familiarity: Sales, e-commerce, third party selling platforms, agriculture and industrial parts. Familiarity with hydraulic parts, irrigation systems, fasteners and general hardware is a big plus as that is our best sellers.
Proficiency: Computers, windows desktop, Office360 apps and using point of sale systems.
Ability: To be sitting or on your feet frequently and lifting up to 60Ibs during your shift to fulfill orders.
Skills: Strong communication skills and ability to problem solve.
Knowledge: Knowledge of farm related parts highly preferred and encouraged.
Willingness: Learn all aspects of each store department and its contents.
Ability: Be a self-starter employee that can adapt to fast paced clientele and time sensitive tasks.
Willingness: to adhere to all policies set forth by Bradshaw Supply and to make this a career that you want to exceed in.
Highly Preferred Qualifications:
1-2 years working in sales with the same company.
1-2 years managing e-commerce business.
1-2 years experience with agricultural/industrial parts such as bolts, fittings, general hardware, tools, plumbing with the same company or farm.
Upon hire, you will be required to learn technical aspects of the products we sell. Current knowledge and experience with these parts is a big PLUS and preferred, but we will train someone eager to learn. Commission will be based on website sales. You will be expected to meet certain quotas after 30-90 days.
Submit your application and resume' today. Screenings, interviews and follow ups will be done through this application's messaging system. Please avoid calling our store line to inquire about our job listings. Communcation will be sent and received via email only.
Bradshaw Supply offers various competitive benefits in addition to a competitive salary and commissionable sales.
Auto-ApplyE-Commerce Return Specialist - Atlantic Tire Distributors
North Carolina jobs
E-Commerce Product Return Specialist
Atlantic Tire Distributors 100% Employee-Owned Company
Atlantic Tire Distributors, a proudly 100% employee-owned company, is seeking a motivated and detail-oriented E-Commerce Product Return Specialist to join our growing team. In this role, you will manage the return process for tires purchased through our e-commerce platforms, ensuring each return is handled efficiently, accurately, and with outstanding customer service.
The ideal candidate is a self-starter who takes initiative, stays organized in a fast-paced environment, and communicates clearly with customers, suppliers, and team members. Responsibilities include processing return requests, coordinating logistics for tire pickups and replacements, verifying product conditions, and ensuring timely refunds or exchanges.
At Atlantic Tire Distributors, every employee has a stake in the company s success your hard work directly contributes to our shared growth. If you take pride in your work, value teamwork, and want to be part of a company that rewards dedication through ownership, we d love to have you on our team.
Work Styles:
Attention to Detail- Job requires being careful about detail and thorough in completing work tasks.
Dependability- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Independence- Job requires guiding oneself with little or no supervision and depending on oneself to get things done.
Integrity- Job requires treating people with respect, keeping commitments, working ethically and upholding organizational values.
Stress Tolerance- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Work Environment:
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually loud. The environment may or may not be air conditioned/heated seasonally. The employee must regularly lift up to 100 pounds, frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. As a result, minor workplace injuries are not uncommon, but employees usually can avoid serious accidents if safe practices are observed.
Education:
High school or equivalency, and/or related experience is preferred but not required. Experience operating a forklift is also preferred but not required.
EEO Policy Statement
Colony Tire Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Colony Tire Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Commercial Coordinator Specialist II - CDL
Birmingham, AL jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile CDL Driver Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
75% of Job Responsibilities:
. You'll develop and manage relationships with internal and external business partners,
and you'll assist with auction operations from start to finish, right up to notifying
customers of the latest news.
. You'll assist with the coordination and execution of sale day activities.
. You'll input vital vehicle info into the Application System /400 and database.
. You'll establish, update, verify, and maintain vehicle and pricing files.
. You'll team up with our title department to ensure that titles and other must-have
documents are in hand for each vehicle before the auction.
. You'll use your eagle eye for details to manage vehicle inventory reports, investigate
errors, and verify sale eligibility.
. You'll partner with departments to prepare and notify customers of the sale run process.
. You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for
missing info and issues to ensure smooth auction operations.
. You'll communicate with our accounting team to balance sales and perform post-sale
invoicing as needed.
. You'll provide administrative/clerical support, and assist with special projects, admin
support, and graphics requests.
25% of Job Responsibilities:
* Operate a car carrier semi tractor-trailer in a safe and legal manner in compliance with
DOT regulations. Load and unload vehicles safely and free of damage.
* Drive service truck to disabled vehicle and, with equipment provided on the truck and
under the direction of the supervisor, provide automotive services as needed, such as
jump-starts, battery installation, tire inflation, refueling, etc.
* As appropriate, assist in unlocking customer vehicles, re-keying and disarming security
systems. Aid vehicles broken down in transit.
* Provide light mechanical and preventive maintenance work on service truck and ensure
that it is properly stocked.
* Operate and maintain tow truck, and provide routine maintenance per manufacturer
specifications (i.e. oil changes, lubes, filter changes, etc.).
* Acquire drop-receipt or pick up authorization. As directed by supervisor, properly affix
truck to vehicle needing tow avoiding damage to customer vehicle.
* If operating rollback truck, load and properly secure customer vehicle to the truck bed
as not to cause frame or tie-down damage.
* Safely tow or haul vehicle to designated area, release or unload vehicle from truck, and
ensure that vehicle is left in a safe, immobile manner.
* Write condition reports on customer vehicles that are picked up at another location and
transported to the Auction.
* Visibly demonstrate safety commitment by following all safety and health procedures
and modeling the behaviors related to such. Actively participate in support of all safety
activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* High School Diploma or equivalent preferred.
* 1 to 3 years of experience driving a service, tow, or rollback truck required.
* Experience loading and unloading cars on a car hauler including chaining, operating
hydraulics, etc.
* Valid CDL Class A driver's license and a safe driving record.
* Dependable and able to work varied hours as required.
* Ability to drive all types of vehicles.
* Ability to sit and drive for prolonged periods of time.
* Physical ability to load and unload vehicles on carrier.
* Ability to walk long distances.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCall Center Support Specialist
Cincinnati, OH jobs
Ready to step behind the wheel to develop and execute marketing plans for one of the most innovative and high-growth companies in the US, in one of the most innovative industries, Automotive Service! Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 45 years ago, we have been raising the bar in the tire and automotive service business. As the country's largest family-owned and operated automotive service provider, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now, with new products and services needed to maintain modern vehicles, Tire Discounters and its many other brands like Chip's Auto Glass and Butler Tires and Wheels are growing and expanding like wildfire.
Over 2000 strong, our team members are the best in the business and are actual employers of choice. We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and more!
Call Center Support Specialist responsibilities include Responding to customer queries in a timely and accurate way via phone, email, or chat, identifying customer needs, and helping customers use specific POS features. The employee will maintain and create tickets for all calls and will be held accountable for maintaining SLAs set by management. This employee is at the front lines of support and will be required to investigate solutions to all issues that come through the support desk.
ESSENTIAL FUNCTIONS:
* Monitor and document Service Desk tickets and respond to user requests and incidents as received in Service Desk in a timely, effective manner according to SLAs set by management.
* Be well organized and create dialogue with users to ensure users understand the progress of ticket resolution.
* Have a courteous, professional approach and attitude to work with all levels of management and personnel.
* Educate customers on policies and procedures.
* Investigate and coordinate resolution to user concerns. Provided IT relationship management support for all IT & customers.
* Identifies trends by tracking events and patterns of recurring problems and escalate to tier 3 or management to assist in identifying root causes and mitigate future issues surrounding the same structural problems.
* Serve as a point of contact and assist different groups in hands-on work, including but not limited to Network, various workstation and site-specific projects, telecommunications, server teams, and security teams.
* Support includes but is not limited to POS, and basic troubleshooting of IT-related equipment.
CUSTOMER SERVICE:
* Strong phone skills
* Strong Customer service skills
* Multitask between assisting stores and corporate office users.
* Create and update KB articles.
* Ensure all customer follow-ups are completed in a timely manner.
KNOWLEDGE, SKILLS, AND ABILITIES:
* Excellent listening, written, and verbal communication skills.
* Ability to problem-solve in a fast-paced environment with a solution-focused attitude.
* Flexible in shift assignments and work environment
* Ability to follow up on tasks to completion with minimal supervision required.
* Proficiency in standard software programs.
EDUCATION AND WORK EXPERIENCE:
* At least 1 year of experience in a Call Center or Help Desk environment.
* At least 1 year of troubleshooting IT-related issues.
* Automotive knowledge a plus
* General understanding of office and retail operations.
PHYSICAL DEMANDS:
* Operates in both an office setting and within our retail operations.
* Routinely uses standard office equipment such as computers and phones.
* Walking, standing, sitting, listening, and talking on a wide variety and continual basis.
* Required to stand, walk, use hands and fingers, handle and feel, lift/carry up to 25 pounds, and reach with hands and arms.
ADDITIONAL REQUIREMENTS:
* Must be authorized to work in the USA
Commercial Truck Specialist
Fox Lake, IL jobs
Job Description
Job Title: Commercial Truck Specialist Department: Sales Reports To: Sales Manager / General Manager
The Commercial Truck Specialist is responsible for building and maintaining relationships with local businesses, contractors, municipalities, and fleet customers to promote and sell the dealership's commercial truck and van inventory. This role focuses on understanding the unique needs of commercial clients, providing tailored vehicle solutions, and delivering exceptional customer service to maximize sales and long-term partnerships.
Key Responsibilities
Prospect, develop, and manage business-to-business (B2B) relationships with commercial clients, small businesses, and fleet accounts.
Understand client needs and recommend appropriate trucks, vans, upfits, and accessories.
Maintain expert knowledge of commercial vehicle inventory, specifications, manufacturer programs, and upfit options.
Conduct product demonstrations and presentations for clients, both on-site at the dealership and at client locations.
Coordinate with the service department, finance team, and upfit partners to ensure smooth and timely vehicle delivery.
Maintain a strong pipeline of leads through networking, cold calling, referrals, community events, and digital outreach.
Achieve monthly and annual sales targets while providing an exceptional customer experience.
Keep up to date with industry trends, incentives, and manufacturer fleet programs.
Represent the dealership professionally at trade shows, local events, and business expos.
Qualifications
Previous sales experience in automotive, commercial trucks, or B2B sales strongly preferred.
Knowledge of commercial vehicle applications, towing, payload, and upfitting solutions is a plus.
Strong communication, negotiation, and relationship-building skills.
Self-motivated, goal-oriented, and able to manage time effectively.
Proficiency with CRM systems and Microsoft Office/Google Workspace tools.
Valid driver's license with a clean driving record.
Compensation & Benefits
Competitive base salary plus commission/bonus opportunities.
Health, dental, and vision insurance options.
401(k) retirement plan with company match.
Collections Specialist
San Antonio, TX jobs
$50,000-$60,000/Year
$50,000-$60,000/Year
Account Manager
The Payment Center Specialist plays a critical role in supporting the collections process and ensuring timely resolution of customer payment issues. This position is responsible for
building and maintaining positive, long-term relationships with customers, promoting repeat business and referrals. As a Payment Center Specialist, you will work directly with customers to address payment concerns, offer solutions, and ensure a seamless and positive experience. You must demonstrate strong problem-solving skills, excellent communication, and a commitment to delivering high-quality customer service to achieve complete customer satisfaction.
Key Responsibilities:
Collections Support: Assist in the dealership's collections efforts by managing customer accounts, following up on overdue payments, and resolving any payment-related issues in a timely and professional manner.
Customer Relationship Building: Establish and maintain positive relationships with customers and their references, ensuring that interactions are handled with respect and empathy. Foster long-term loyalty to encourage at business and referrals.
Problem Resolution: Identify and resolve payment or account issues by proactively addressing customer concerns and finding mutually agreeable solutions. Work with customers to create realistic payment plans when necessary.
High-Quality Customer Service: Handle all interactions with the highest level of professionalism and courtesy. Ensure that each customer feels heard, valued, and supported throughout the payment processk .
Documentation and Reporting: Maintain accurate records of customer communications, payments, agreements, follow-ups. Prepare regular reports to track collections progress and outcomes.
Team Collaboration: Work closely with the finance and collections teams to ensure alignment and effective resolution of customer payment issues. Share insights and best practices to improve processes and outcomes.
Qualifications:
Strong customer service and communication skills, with the ability to engage professionally and empathetically with customers.
Proven problem-solving abilities and the ability to handle sensitive situations with tact and professionalism.
Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously.
Experience in collections, auto finance, or a related field is a plus, but not required.
Ability to work in a fast-paced environment and manage a high volume of calls and inquiries.
High school diploma or equivalent; college degree preferred.
Professional Development:
At Midtown Motor Company, we are deeply committed to the growth and success of our Team Members. Professional development is not just encouraged - it is a keyrequirement of the role. You will be expected to actively engage in training and mentorship programs provided by the company, while also dedicating personal time to furthering your own growth. This may include pursuing relevant certifications, participating in industry webinars,reading professional development materials, or seeking other opportunities to enhance your skills and expertise. We believe that investing in your own personal growth outside of company time is essential to your success and will contribute to both your career advancement and the overall success of the team.
Skills & Attributes:
Customer-Centric: Committed to delivering an exceptional customer experience at every touchpoint.
Resilient: Able to handle challenging situations with patience and persistence.
Team-Oriented: Collaborates well with others and contributes to a positive, supportive workenvironment.
Adaptable: Flexible and able to adjust to changing customer needs and business priorities.
Work schedule
10 hour shift
Weekend availability
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Paid training
Referral program
401(k) matching