Customer Operations Manager jobs at Geodis Wilson USA Inc - 1290 jobs

Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost- effectiveness. Key Responsibilities: Oversee and streamline customs clearance activities, ensuring timely and compliant processing. Train and implement policies and procedures that uphold our service standards. Lead and develop a talented team, providing coaching and performance management. Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity. Collaborate on policy development to enhance our customs operations. What We're Looking For: Mandatory - Extensive knowledge of importing regulations and customs brokerage practices. Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. Strong analytical and problem-solving skills. Excellent communication skills-verbal, written, and interpersonal. Proficiency in computer applications, including spreadsheets and databases. Demonstrated leadership experience in coaching and developing staff. Financial acumen, including budgeting experience. A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. A Customs Brokerage License is required. In-depth understanding of ACE and experience with US Customs regulations and PGAs. Familiarity with Northern Border Customs Entries (Canada to USA). Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2

Role & Responsibilities: Plan, monitor, direct, and assign workload to station staff. Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly. Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time. Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented. Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals. Daily report monitoring validating that KPIs are being met including but not limited to: Properly filing AES On Time Billing Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring. Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers. For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations. Other duties as assigned by management. Qualifications: Bachelor's degree in related field. Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required. Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations. DG, Hazmat, TSA Certification. Knowledge of Incoterms. Experience handling bonded freight and out-of-gauge or project cargo required. A basic understanding of the fundamentals of warehouse and trucking operations required. Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement. Must be self-motivated, customer-service oriented, and eager to ensure the success of the team. Knowledge in Microsoft Office required, CW1 preferred. MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need. Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists. Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients. Required Work Experience 1 - 2 years of experience in logistics and customer service is required. Experience working in logistics, travel, and/or healthcare sector is desirable· Experience in a phone-based or call center environment is desirable. Experience working in a fast-paced, demanding environment. If interested, please apply Submit application for International Operations Specialist Trainee

Role & Responsibilities: Plan, monitor, direct, and assign workload to station staff. Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly. Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time. Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented. Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals. Daily report monitoring validating that KPIs are being met including but not limited to: Properly filing AES On Time Billing Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring. Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers. For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations. Other duties as assigned by management. Qualifications: Bachelor's degree in related field. Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required. Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations. DG, Hazmat, TSA Certification. Knowledge of Incoterms. Experience handling bonded freight and out-of-gauge or project cargo required. A basic understanding of the fundamentals of warehouse and trucking operations required. Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement. Must be self-motivated, customer-service oriented, and eager to ensure the success of the team. Knowledge in Microsoft Office required, CW1 preferred. MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

YOUR ROLE The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives. WHAT ARE YOU GOING TO DO? Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations. Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships. Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues. Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines. Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth. Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking. Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability. Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up. Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership. WHAT ARE WE LOOKING FOR? Education and Experience Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.) Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations. Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities. Skills & Characteristics Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites. Proficiency in Microsoft Office, internet-based tools, and job-specific software applications. Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics. Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies. In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings. Excellent planning, time management, collaboration, decision-making, and organizational skills. Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Role & Responsibilities: Plan, monitor, direct, and assign workload to station staff. Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly. Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time. Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented. Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals. Daily report monitoring validating that KPIs are being met including but not limited to: Properly filing AES On Time Billing Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring. Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers. For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations. Other duties as assigned by management. Qualifications: Bachelor's degree in related field. Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required. Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations. DG, Hazmat, TSA Certification. Knowledge of Incoterms. Experience handling bonded freight and out-of-gauge or project cargo required. A basic understanding of the fundamentals of warehouse and trucking operations required. Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement. Must be self-motivated, customer-service oriented, and eager to ensure the success of the team. Knowledge in Microsoft Office required, CW1 preferred. MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

Role & Responsibilities: Plan, monitor, direct, and assign workload to station staff. Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly. Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time. Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented. Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals. Daily report monitoring validating that KPIs are being met including but not limited to: Properly filing AES On Time Billing Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring. Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers. For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations. Other duties as assigned by management. Qualifications: Bachelor's degree in related field. Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required. Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations. DG, Hazmat, TSA Certification. Knowledge of Incoterms. Experience handling bonded freight and out-of-gauge or project cargo required. A basic understanding of the fundamentals of warehouse and trucking operations required. Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement. Must be self-motivated, customer-service oriented, and eager to ensure the success of the team. Knowledge in Microsoft Office required, CW1 preferred. MEC values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Sick, and Vacation. MEC reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

YOUR ROLE The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives. WHAT ARE YOU GOING TO DO? Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations. Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships. Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues. Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines. Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth. Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking. Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability. Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up. Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership. WHAT ARE WE LOOKING FOR? Education and Experience Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.) Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations. Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities. Skills & Characteristics Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites. Proficiency in Microsoft Office, internet-based tools, and job-specific software applications. Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics. Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies. In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings. Excellent planning, time management, collaboration, decision-making, and organizational skills. Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

YOUR ROLE The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives. WHAT ARE YOU GOING TO DO? Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations. Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships. Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues. Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines. Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth. Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking. Manage multiple high-volume logistics and transportation facilities, primarily across the Central United States, with full P&L accountability. Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up. Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership. WHAT ARE WE LOOKING FOR? Education and Experience Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.) Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations. Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities. Skills & Characteristics Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites. Proficiency in Microsoft Office, internet-based tools, and job-specific software applications. Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics. Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies. In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings. Excellent planning, time management, collaboration, decision-making, and organizational skills. Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

YOUR ROLE The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives. WHAT ARE YOU GOING TO DO? Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations. Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships. Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues. Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines. Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth. Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking. Manage multiple high-volume logistics and transportation facilities, primarily across the Southwestern United States, with full P&L accountability. Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up. Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership. WHAT ARE WE LOOKING FOR? Education and Experience Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.) Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations. Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities. Skills & Characteristics Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites. Proficiency in Microsoft Office, internet-based tools, and job-specific software applications. Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics. Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies. In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings. Excellent planning, time management, collaboration, decision-making, and organizational skills. Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

YOUR ROLE The Ground Product Sr. Manager provides senior operational leadership and strategic direction for CEVA's ground transportation operations. This position is accountable for end-to-end oversight of service delivery, financial performance, business growth, safety, quality, and operational excellence across multiple facilities and customer contracts. The Sr. Manager partners closely with customers, carriers, and internal cross-functional teams to design effective transportation solutions, strengthen long-term relationships, optimize assets and resources, and consistently deliver profit and performance objectives. WHAT ARE YOU GOING TO DO? Lead the Ground Transportation Product Line with clear strategic direction and disciplined oversight of high-volume domestic logistics and distribution operations. Define and execute customer-focused business development strategies aimed at revenue growth, retention of key accounts, and sustainable long-term partnerships. Build and maintain strong professional relationships with executive-level customers and transportation providers, while collaborating effectively with CEVA colleagues. Provide leadership to operations management teams through coaching, mentoring, talent selection, and professional development within company guidelines. Develop and lead business cases to justify capital investments and resource needs, including deployment and allocation of assets required to support operational growth. Oversee planning and implementation for the start-up and expansion of new operations, including resource modeling and performance tracking. Manage multiple high-volume logistics and transportation facilities, primarily across the Southwestern United States, with full P&L accountability. Maximize profitability by ensuring superior customer service, prompt communications, effective issue resolution, and disciplined operational follow-up. Oversee the preparation and presentation of management and financial reports, budgets, forecasts, and operational performance reviews to senior leadership. WHAT ARE WE LOOKING FOR? Education and Experience Bachelor's Degree in Logistics, Supply Chain, Transportation, Business, or a related field, required. Master's Degree, strongly preferred. (Equivalent professional experience may be substituted for a degree when the background is directly within transportation or 3PL environments.) Minimum 5 to 7 years managing large-scale logistics, distribution, or transportation operations. Minimum 5 years in a senior leadership role with experience overseeing multiple, geographically dispersed facilities. Skills & Characteristics Demonstrated success driving revenue growth, retaining strategic customers, and managing profitability across multiple sites. Proficiency in Microsoft Office, internet-based tools, and job-specific software applications. Strong applied knowledge of domestic logistics and ground transportation operations, including labor planning, carrier management, and performance metrics. Advanced understanding of project and program management methodologies with the ability to implement practical, solution-driven strategies. In-depth, experience-based expertise managing budgets, EBITDA performance, operational problem solving, and customer service in high-volume logistics settings. Excellent planning, time management, collaboration, decision-making, and organizational skills. Ability to develop short and long-range operational plans and communicate effectively with diverse audiences, from frontline teams to executive leadership. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Greensburg, PA JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO's vision and the consistent, high-quality execution required across multiple offices. This is a unique opportunity to step into a role where operational excellence, people development, and culture-building are as important as performance outcomes. This individual will take ownership of creating the systems, structure, and leadership support necessary for sustainable scalability. With responsibility spanning multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development, the Director of Operations will shape the framework that enables the organization to grow intentionally and successfully. The ideal candidate is a builder-someone who thrives in a fast-growing, mission-driven environment and is energized by the opportunity to elevate processes, people, and performance across a thriving dental practice. Responsibilities Translate CEO directives into actionable plans and ensure alignment and execution across all locations. Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines. Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently. Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences. Standardize and optimize systems, policies, and procedures across locations. Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management. Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks. Develop clear career pathways and leadership pipelines to support organizational expansion. Build and nurture a culture of respect, accountability, and opportunity across the organization. Coordinate with marketing to execute growth campaigns aligned with CEO strategy. Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow). Oversee compliance for all locations, providers, and equipment. Manage accounts payable and budgets in collaboration with CEO. Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively. Report weekly scorecards and performance summaries to the CEO with recommended adjustments. Requirements Bachelors degree required, Masters degree preferred. 5-10+ years of multi-site operational leadership, preferably within dental environment. Demonstrated ability to translate executive vision into actionable operational plans. Proven success in building scalable systems, processes, and SOPs across multiple locations. Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management. Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards). Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers. Familiarity with compliance requirements within healthcare or similarly regulated industries. Background in managing accounts payable, budgeting, and working closely with executive teams. Salary Range 100-110k + variable compensation JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Nationally recognized flight school in business for over 80 years seeks Assistant Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.

About the role: As a Business Expansion and Strategy Manager for TQL you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization. What's in it for you: Competitive base salary Paid relocation to Cincinnati, OH Join a well-established, respected, industry leader and brand Unmatched opportunity through the explosive growth of existing business and new services Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: Drive the expansion of existing and new service lines in alignment with TQL's strategic growth initiatives Conduct gap analyses to assess current vs. target state operations and recommend actionable strategies Identify, lead and implement risk management and continuous improvement projects Manage cross-functional teams to ensure projects are delivered on time and within budget Support change management efforts through effective communication and training across teams and departments Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives Lead and develop a small team responsible for customer onboarding, operational best practices and performance reporting What you need: Bachelor's degree in business or a related field 3-5 years of experience in project management or business leadership Proficiency in Microsoft Office, especially Excel Experience in customer-facing roles Proven success leading change management initiatives across cross-functional teams Strong organizational skills with the ability to manage multiple projects in a fast-paced environment Strategic mindset with attention to tactical details and a bias for action Excellent communication skills with the ability to tailor messaging to different audiences Knowledge of the transportation or logistics industry is preferred Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

The Operations Manager (High Value) will oversee our High Value teammates that consist of both procurement teammates and customer service. This role will be responsible for ensuring we are covering shipments, following our SOPs, communicating updates Operations Manager, Operations, Manager, Leadership, Customer Service, Manufacturing, Freight