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Sales Associate And Customer Service jobs at Goodwill Industries of Central NC - 171 jobs

  • Outlet Sales Associate

    Goodwill Industries of Central Texas 3.7company rating

    Sales associate and customer service job at Goodwill Industries of Central NC

    The Outlet Sales Associate is responsible for providing excellent customer service as a first point of contact for the Outlet customers. Additionally, this position has cash handling responsibilities. This position partners with team members in a fast-paced environment to expedite merchandise to and from Outlet sales floor; and provides operational support to the management team. Role and Responsibilities * Provide professional and friendly customer service support by greeting customers and explaining store/outlet layout. * Accurately handle cash, including, but not limited to, making change, operating and maintaining the cash register and credit card machine, and using a calculator when needed. * Maintain knowledge of merchandise and answer customer's questions courteously and promptly. * Maintain Outlet sorting tables stocked with merchandise, keep floor merchandise neat and orderly (furniture), and assist customers with purchase selection/pricing if requested. * Maintain a professional appearance and adhere to Goodwill uniform standards. * Maintain a professional demeanor at all times. * Adhere to work schedule set by supervisor. * Maintain an orderly and clean register area. * Maintain familiarity with store security procedures and exercise security practices when necessary. * Perform Outlet store upkeep duties as needed to include sweeping, mopping and wiping production tables. * Occasionally, assist donors and customers outside of the Outlet, greet donors, receive donations, and supply donors with receipts. * Communicates our mission and vision effectively to our donors and customers. * Other duties as assigned. Supervisory Responsibility This position does not have supervisory responsibilities. Required Skills & Qualifications * A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred. * Ability to understand English and interact with customers and employees. * Ability to provide exceptional customer service to all of our customers. * Ability to perform basic math computations (e.g., computing percentages). * Ability to work well under pressure and maintain accuracy. * Basic working knowledge of computer applications and the internet. * Willing and able to adapt to multiple demands and shifting priorities. * Ability to work flexible hours and days including weekends and holidays. * Bilingual preferred. Physical Requirements * Must be able to lift up to 30 pounds at times. * Ability to work in a non-climate controlled environment. * While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. * The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus * Ability to use hands and fingers to operate a telephone and keyboard. * While performing the duties of this job, the employee is frequently exposed to airborne particles. What We Offer * Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy. * Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays. * Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event. * Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses. * Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym memberships and mental health support. * Employee Recognition Programs: We celebrate our team members' achievements with recognition awards. * Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.
    $20k-26k yearly est. 60d+ ago
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  • Customer Service Associate III

    Texas A&M 4.2company rating

    Laredo, TX jobs

    Job Title Customer Service Associate III Agency Texas A&M International University Department Bursar's Office Proposed Minimum Salary $14.43 hourly Job Type Staff Job Description Works under general supervision, provides general information, administrative support, and customer service to multiple departments, programs or offices. Supervises work of other Customer Service staff. Essential Duties and Responsibilities Supervises daily service area activities. Provides training and advice to other support personnel Serves as an information resource for the department or office. Ensures adherence to policies and procedures within the department or office and assists in the development of office procedures. Oversees records management. Makes recommendations for process improvement or administrative changes. Oversees service delivery for the department or office. Resolves customer problems and complaints. Adds, verifies, retrieves, and changes customer or order information and conducts periodic audits for accuracy. Compiles data to prepare correspondence, forms, reports or other documents. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Minimum Requirements Education - High school diploma. Experience - Five years of related experience. An equivalent combination of education and experience may be considered. Preferred Education and Experience Post Secondary Education - Bachelor's degree preferred. Experience providing responsible office/secretarial support and assistance in a higher education setting. Knowledge and Abilities Knowledge of: Word processing, spreadsheet, and database applications. Ability to: Multitask and work cooperatively with others. Strong verbal and written communication skills. Strong customer service skills and detail-oriented. Preferred Knowledge and Experience Advanced knowledge of word processing, spreadsheet and database applications, particularly with Microsoft Office Tools. Bilingual English-Spanish. One to two years of experience in customer service. Experience working with sensitive or confidential information. Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position generally does not supervise employees. Other Requirements Evening and weekend work may be required. Position requires on campus, face-to-face interactions. Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $14.43/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience " has an area provided under Resume/CV to drop or upload files. Be sure to include: Resume Cover Letter 3 -5 professional references and their full contact information Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $14.4 hourly Auto-Apply 60d+ ago
  • TRICARE Global First Call Desk Customer Service Executive

    International Sos 4.6company rating

    San Antonio, TX jobs

    Overall purpose of the role The TRICARE Customer Service Executive (CSE) would be the first point of contact for the client, providing a full range of operational support to those seeking access to the TRICARE Overseas Program (TOP). Responding to inbound calls or contact from our beneficiaries based around the world, either current or former members of the US military and their families, who want to access medical services. Start Date: Monday, November 10th Location: 654 Richland Hills Drive, San Antonio, TX 78245 Salary: base pay will be $20 per hour to be paid on a bi-weekly schedule. Note: Candidates must be available to work shifts scheduled between 8:00 AM and 8:00 PM. Schedule: Training will be for the first 6 weeks (5 days a week/ 9 hours per day w/ 1 hr unpaid lunch) and will consists of 4 weeks classroom training + 2 weeks on-the-job training. After you graduate from training, Agents could be scheduled for Sun-Thurs, Sat - Wed, or the entire weekend, between the hours of 8A-8P (5 days a week/9 hours per day w/ 1 hr unpaid lunch). Agents are scheduled based on business needs. Weekends are rotating based on our work optimization report and all employees are required to work 3 holidays per year. This position is fully office based. Key Responsibilities Answering telephone calls and inquiries from US military personnel and their families to facilitate healthcare access. Redirecting calls to appropriate teams to resolve callers' needs. Using Salesforce CRM to manage and record cases, allocate tasks, send authorization letters, and follow up on actions. Escalating cases as needed and providing timely updates to stakeholders. Demonstrating professionalism, positivity, and empathy when assisting callers. Helping customers with healthcare inquiries, enrollment, and claims requests. Ensuring medical service requests comply with TRICARE policy. Coordinating treatment authorizations by liaising with global third-party providers (e.g., hospitals and clinics). Booking and modifying medical appointments for clients. Following up with customers when necessary. Logging customer feedback for quality improvement and handling service recovery. Researching relevant information for customers using available resources. Strictly adhering to HIPAA policies. Consistently embodying company values and promoting International SOS policies and procedures. Completing annual mandatory training as directed. Submitting weekly timesheets through the government timekeeping system. Performing other reasonable duties as assigned by the manager. Meeting and maintaining performance standards. Required Qualifications Required Work Experience • Worked in a call center environment. - Call handling, transfers, inbound and outbound • Understand call and email etiquette. • Worked in a health insurance, medical or any related business. • Exposed to administrative work like claims processing, enrollments, billing etc. • Experience with SAP or Salesforce is a plus • Or equivalent military experience Required Qualifications • Must be able to work a shift-based position with fixed schedules • This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate. • Proficient at typing • Proficient at basic computer applications (MS Suite, Web browsing) • Preferably educated to High School level or equivalent • College Graduate Preferred Required Languages • English language skills (oral and written) • Ability to speak, read and write in Spanish preferred. • Bilingual in any other language is preferred International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
    $20 hourly 60d+ ago
  • Customer Service Associate II

    Texas A&M Agrilife 4.2company rating

    College Station, TX jobs

    Job Title Customer Service Associate II Agency Texas A&M Agrilife Extension Service Department Soil & Crop Sciences Proposed Minimum Salary Commensurate Job Type Staff Job Description Works under general supervision, supervises daily service area activities and provides customer support to a service area. The Customer Service Associate II, under general supervision, provides support for the laboratory data assembly, development of customer statements and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and attention to documented service laboratory's standard operating procedures and agency policies. Responsibilities: - Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and developing client invoices/statements and reports. - Provide first person contact with visiting clients and offer limited client phone support. -Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR spectrophotometers for non-destructive forage/plant tissue analyses. -Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation. -Greets customers and responds to difficult customer inquiries and complaints. -Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures. -Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service. -Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments. -Other duties as required. Required Education and Experience: -High school diploma or equivalent combination of education and experience. -Three years of related experience. Required Knowledge, Skills and Abilities: -Knowledge of word processing, spreadsheet, and database applications. -Strong verbal and written communication skills. -Strong customer service skills and detail-oriented. -Ability to type accurately and use Word, and Excel documents. -Ability to multitask and work cooperatively with others. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $22k-27k yearly est. Auto-Apply 60d+ ago
  • Head of Customer Solutions US - Austin TX (m/f/d)

    Robco 3.9company rating

    Austin, TX jobs

    Your Mission As the Head of Customer Solutions for the US (m/f/d), you will take ownership of shaping and leading our Customer Solutions organization in the United States. You will have a defining influence on how we deliver, deploy, and support our modular robotics solutions with customers across the country. Your mission is to build a high-performing, customer-centric, and operationally excellent team that brings RobCo's technology to life reliably, professionally, and at scale. You'll hire and develop a team of Solutions Engineers, Field Technicians and Technical Program Managers, set a high bar for execution, and establish the processes, routines, and culture that will define our customer experience in the US. You love technology, take ownership naturally, and are motivated by seeing real products come alive with customers. You have the leadership maturity to inspire a team, the operational discipline to deliver consistently, and an entrepreneurial mindset that thrives in environments where structure needs to be created and shaped thoughtfully. You will be the operational force multiplier for RobCo in the US, trusted by customers, relied upon by your team, and seen as a key partner by our global engineering, product, and sales organizations. Your Responsibilities Team Leadership & Development Directly lead, coach, and develop a team of Field Solutions Engineers, Technicians and Technical Program Managers, responsible for the deployment and integration of RobCo's robotic automation systems. Foster a culture of accountability, openness, and high performance; set clear expectations, provide regular feedback, and support individual growth. Identify and mentor future team leads as the organization scales. Operational Excellence Ensure your team delivers consistent, high-quality customer outcomes: on time, every time. Team resource planning, project assignments, and deployment scheduling in collaboration with Technical Program Managers. Drive continuous improvement in all aspects of field execution: safety, process, documentation, and customer communication. Proactively identify and resolve bottlenecks, recurring field issues, or skills gaps. Customer Focus Act as an escalation point for deployment issues and complex customer situations, balancing commercial, technical, and relationship needs. Ensure the field team communicates effectively with customers, translating technical complexity into practical action and building trust. Champion a customer-first mindset while holding the team to robust technical and process standards. Collaboration & Process Building Work closely with Product Engineering, Customer Value Engineering and Sales to close feedback loops between the field and the rest of RobCo globally. Standardize and continuously improve team routines: onboarding, training, documentation, and field support tools. Contribute to the development and refinement of processes and best practices as we scale across new regions and products. Your Profile Demonstrated leadership experience in a technical, customer-facing environment (e.g., machinery, automation, industrial engineering, or similar). Proven ability to develop and lead diverse teams, including engineers and technicians, ideally in a fast-pace scale-up or transformation context. Strong operational and problem-solving mindset: you see around corners, act proactively, and thrive in high-change environments. Ability to structure, document, and drive repeatable processes without sacrificing flexibility or customer focus. Exceptional communication skills: you coach technical staff to be clear, pragmatic, and customer-oriented. Relentless about safety, quality, and professionalism. Willingness to travel as needed to support customers and team members on site across the US. Why us? Work with us on groundbreaking technology in software-defined modular robotics and pioneer solutions to address the skills shortage in the industry. Diverse, responsible, and independent work in a dynamic startup environment. Flat hierarchies with an open and direct feedback culture, including 360° development feedback aimed at holistic professional growth. A rare opportunity to build and lead Customer Solutions in the US with true ownership and measurable impact. Do you share our passion for our groundbreaking robotic technology and want to be part of our dynamic growth? You will carry out your own projects, implement innovative solutions, and be recognized for your successes! About us RobCo is spearheading a revolution in robotics, empowering businesses to thrive by supercharging productivity and freeing them from labor shortage. We are searching for you to build RobCo into the category-leading robotics company in Europe and the US. We've raised more than $50 million from the world's best VCs, such as Sequoia Capital and Lightspeed, as well as the founders of UiPath, Helsing, Pitch, and other companies to fulfill our mission. At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability or sexual orientation. All decisions throughout the recruitment process are based solely on the qualifications, skills, knowledge and experience of the applicants and the relevant business requirements.
    $41k-59k yearly est. 60d+ ago
  • Customer Service Associate II - Part Time-1

    Texas A&M 4.2company rating

    Stephenville, TX jobs

    Job Title Customer Service Associate II - Part Time-1 Agency Tarleton State University Department Campus Bookstore Proposed Minimum Salary Commensurate Job Type Temporary/Casual Staff (Fixed Term) Job Description Works under general supervision, supervises daily service area activities, and provides customer support to a service area. Work hours: This position requires 19 hours per week on campus. Serves as a Campus Security Authority (CSA). Essential Duties and Responsibilities · Greets customers and responds to difficult customer inquiries and complaints. · Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures. · Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes requests for service. · Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between the service area and other units. Enters billing charges and may accept payments. · Process deliveries of general merchandise and move checked-in items to the sales floor. · Shelf, arrange, clean, and organize products or space within the store. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Minimum Requirements Education - High school diploma or equivalent combination of education and experience. Experience - Three years of related experience. Knowledge of - Knowledge of word processing, spreadsheet, and database applications. Ability to - Ability to multitask and work cooperatively with others. Strong verbal and written communication skills. Strong customer service skills and detail-oriented. Work hours: This position requires a maximum of 19 hours per week on campus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: The target base base hourly compensation is $11.50 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $11.5 hourly Auto-Apply 60d+ ago
  • Blood Collection Staff - Customer Service

    American Red Cross 4.3company rating

    Merrillville, IN jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule: Variable Schedule Rotating Weekends and Holidays To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: (Optional but preferred. REQUIRED in the states here, as well as remotely. Please use language in the link for all states and remote/WFH positions) Starting rate $18.20/hour. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. (list if applicable or remove) DOT certification is required, you must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $18.2 hourly Auto-Apply 6d ago
  • Blood Collection Staff - Customer Service

    American Red Cross 4.3company rating

    Evansville, IN jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. * Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. * Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused * May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Evansville, Indiana): * To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. * Schedule is provided two to three weeks in advance Pay Information: * Starting rate $17.32/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * High school diploma or equivalent is required * Customer service experience and effective verbal communication skills are required * A current, valid driver's license with a good driving record is required. * Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. * At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. * Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): * Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) * Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental, and Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting 15 days a year; based on type of job and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% company match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $17.3 hourly Auto-Apply 20d ago
  • Blood Collection Staff - Customer Service

    American Red Cross 4.3company rating

    Indianapolis, IN jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Indianapolis, Indiana): To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: Starting rate $18.20/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. DOT certification may be required for this role. If you are identified for an offer, the certification process-including the DOT physical and related requirements-will be completed during the background check. You must pass applicable DOT physical and related requirements and be able to posses or obtain a medical certificate valid for at least one year. Please note: This certification is not required prior to applying. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $18.2 hourly Auto-Apply 6d ago
  • Associate, Client Operations

    IEQ 4.2company rating

    Dallas, TX jobs

    Who are we? IEQ Capital is a Registered Investment Advisor seeking to transform traditional wealth management. Our quest is to integrate the Intellectual and Emotional Quotient, generating exceptional investment results driven by a values-oriented culture that fosters connection and collaboration with our clients. We are an independent, predominantly employee-owned company, adhering to the fiduciary standard to put our clients' interests first. We focus our efforts on helping clients meet their investment objectives without the distractions and limitations that can arise within much larger organizations. The Role IEQ Capital is seeking a motivated, detail-oriented professional to join our team as a Client Operations Associate. In this role, you will play a key part in supporting the day-to-day operations that power our client service platform. Working closely with advisors, custodians, and internal teams, you will help ensure that client accounts are opened, maintained, and serviced with exceptional accuracy and efficiency. This position offers a strong foundation for career growth within IEQ Capital, providing exposure to our operational infrastructure, client onboarding process, and the broader investment management ecosystem. Duties and responsibilities include, but are not limited to: · Prepare and generate new account paperwork for a variety of account types and custodians. · Process and track signed documentation to ensure timely completion. · Coordinate with custodians to facilitate account openings and resolve any outstanding items. · Maintain accurate and compliant client files, including Know Your Customer (KYC) records and other regulatory documents. · Pre-fill and process Private Placement Documents for alternative investment subscriptions. · Track investment funding and subscription status, ensuring completion and accuracy. · Enter and update client and account data in the firm's Customer Relationship Management (CRM) system (Salesforce). · Support data consistency initiatives to improve operational accuracy and efficiency. · Provide proactive status updates to internal stakeholders on account and transaction progress. · Partner with advisors and other operations team members to resolve issues and streamline processes. · Contribute to process improvement initiatives and documentation of best practices. Qualifications · Bachelor's degree required. · 0-2+ years of relevant experience in operations, financial services, or a related field. · Strong organizational skills with meticulous attention to detail. · Proven ability to think critically, identify issues, and propose solutions. · Excellent written and verbal communication skills. · Strong emotional intelligence and the ability to build relationships across teams. · Comfortable working in a fast-paced, high-volume environment with multiple deadlines. · Experience with Salesforce and/or Addepar is a plus. · A “no task is too small” mindset and a willingness to learn and grow within the firm.
    $39k-64k yearly est. Auto-Apply 16d ago
  • Customer Service Coordinator

    System One 4.6company rating

    Dallas, TX jobs

    We are currently seeking a proactive and detail-oriented Customer Service Coordinator to join our Dallas, TX team. This role is central to providing excellent service to our customers, supporting day-to-day office operations, and ensuring accurate order processing and front-office coordination. Key Responsibilities Customer Support & Front Office Duties + Serve as the first point of contact for customers via phone, email, and in-person visitors + Greet and assist walk-in guests, ensuring a positive and professional first impression + Promptly and accurately respond to customer inquiries and service-related questions + Manage inbound calls, route messages appropriately, and support general office communications Order Processing & Administrative Tasks + Enter and manage customer orders with accuracy in QuickBooks and/or ERP systems + Prepare customer quotes, invoices, and related documents + Support daily postings, documentation, and file organization + Assist with basic office duties such as mail distribution, supply management, and scheduling Cross-Functional Support + Collaborate with logistics, purchasing, and operations teams to ensure seamless order fulfillment + Maintain detailed and organized records of transactions, communications, and client interactions + Provide backup support to other team members as needed Requirements + High school diploma required; associate degree or relevant coursework preferred + 2+ years of experience in customer service, administrative, or order entry roles + Proficient in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook) + Excellent communication and interpersonal skills + Ability to stay organized, multitask, and manage time effectively in a fast-paced environment Ideal Candidate Will + Deliver high-quality work with attention to detail and accuracy + Be comfortable working in a busy, hands-on shop environment and adaptable to a setting that is more active than a typical office + Communicate clearly, listen actively, and build strong relationships + Stay calm under pressure and remain solution-focused when resolving issues + Be proactive, dependable, and willing to jump in wherever needed Ref: #160-Wind Texas System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
    $27k-35k yearly est. 31d ago
  • Inside Sales Representative (Ad Sales) - Remote

    Care.com 4.3company rating

    Dallas, TX jobs

    Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Here, entrepreneurs, self-starters, team players, and big problem solvers unite behind a common cause. Here, we're applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you. Position Overview You will proactively build client relationships while consistently achieving and exceeding revenue objectives. This is a full-time, mid level (2+ yrs) inside sales position that requires both cold calling and warm follow-up with potential clients. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients. * Target Start Date: Monday, March 8th 2026 * Work Environment: Remote * On Target Earnings: $80,000-$100,000 annually (base + uncapped commission) What You'll Do: * Interact with small to medium size business owners, to offer Care.Com Marketing Solutions to help build their customer base and achieve their business goals. Those businesses include child and senior care facilities (daycare, skilled nursing, senior/memory/adult care). * Maintain a consistent and balanced pipeline of opportunities and close deals through the sales cycle. * Monitor the daily volume of calls, messages, & touch points * Achieve individual sales goals/quota on a consistent weekly and monthly basis * In-depth understanding of company services/products, industry, and competitive knowledge, and trends with a focus on value * Work closely with the Care.com management team to analyze sales and financial metrics while retaining your book of business Who You Are: * 2+ years in B2B sales is required * Experience with cold-calling sales is required. * Must commit to 100 dials, and a minimum of 3 hours of talk time, each day. * Organized and process-driven in approach and prioritization of targets & tasks - be able to manage activities across the sales cycle * Problem-solving & closing skills - the ability to handle objections, persuade, and consistently close deals * Ability to maintain accurate information on each account in a sales automation system * Motivation, drive, and a self-starting mentality- this position requires a high level of activity and resilience * A quiet, dedicated space that allows you to work free from distractions * A minimum internet speed of 100mps * Work in a collaborative environment- and be able to interact with groups with the best approaches for success * Strong verbal and written communication skills * A positive, hardworking demeanor combined with a constant "what's up next?" mentality as you'll be working with multiple accounts at once * We provide a comprehensive training program. During your first three weeks of employment, no more than 2 full hours of training can be missed, as it will cause you to fall behind. Please Note: In compliance with federal employment laws, all candidates must be legally authorized to work in the United States and must permanently reside within the United States for the duration of their employment. Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), Washington (WA), West Virginia (WV), Wyoming (WY), Vermont (VT). ____________________________________________________________________________________________________________________________ Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). #LI-Remote Apply
    $80k-100k yearly 12d ago
  • Bilingual Call Center Specialist

    Map 4.2company rating

    North Richland Hills, TX jobs

    Job Description Bilingual Call Center Specialist Map Communications is seeking dedicated and detail-oriented Call Center Specialists to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. Key Responsibilities: Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor. Accurately gather and relay essential information, ensuring all message details are thorough and precise. Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day The ability to speak, read, and write in Spanish and English No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Join a company where your future is our priority! We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us. Compensation and Benefits: Compensation: $19/hr Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full Time Part Time Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro
    $19 hourly 2d ago
  • Bilingual Call Center Specialist NRH

    Map 4.2company rating

    North Richland Hills, TX jobs

    Bilingual Call Center Specialist Map Communications is seeking dedicated and detail-oriented Call Center Specialists to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position. We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply. Key Responsibilities: Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor. Accurately gather and relay essential information, ensuring all message details are thorough and precise. Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated. Qualifications: A welcoming voice and an upbeat, professional tone. Strong command of the English language, including excellent spelling and grammar. Proficiency in a Windows-based computer environment. Ability to type 35 words per minute or more. Excellent attendance record. Availability to work one weekend day The ability to speak, read, and write in Spanish and English No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success. Join a company where your future is our priority! We are seeking team members who are passionate about building a lasting career and a stable future. Our Employee Stock Ownership Plan (ESOP) and excellent retirement benefits are designed to help you build wealth and security alongside us. Compensation and Benefits: Compensation: $19/hr Full-time employees are eligible for a robust benefits package including: Employee Stock Ownership Comprehensive Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance Policy Legal Assistance Shifts: Full Time Part Time Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
    $19 hourly 2d ago
  • Overnight Call Center Specialists

    Map 4.2company rating

    North Richland Hills, TX jobs

    Job Description Map Communications is eagerly awaiting your application for our Full Time Overnight Positions! Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus,but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17 / Hour Shifts Offered: Full Time - 40 hours per week, 8 hour shifts Overnight Hours Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today! Job Posted by ApplicantPro
    $17 hourly 24d ago
  • Overnight Call Center Specialists NRH

    Map 4.2company rating

    North Richland Hills, TX jobs

    Map Communications is eagerly awaiting your application for our Full Time Overnight Positions! Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus,but not required. This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17 / Hour Shifts Offered: Full Time - 40 hours per week, 8 hour shifts Overnight Hours Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today!
    $17 hourly 11d ago
  • Call Specialist/Receptionist - Rural

    Family Service 4.1company rating

    Texas jobs

    Job Functions: Ensures that clients have access, as needed, to all five pillars of the social determinants of health with a trauma informed lens through Agency services and/or community partners. Call Specialist Answer a multi-line telephone and route incoming calls promptly; accurately relay, verbally or in writing, all messages; place outgoing calls as requested; and regularly check the voicemail and change outgoing greetings as necessary. Manage all incoming telephone calls by addressing questions of callers and connecting them to the correct department or directing them to the appropriate community resource. Answer questions about the agency and provide callers with address, directions, and other information. Receptionist Greet and welcome all visitors to the office, and follow guest registration procedures and accurately track all visitors that enter and exit the office/building; and monitor visit access and issue passes when required. Maintain a welcoming and safe waiting area for all visitors. Keep an accurate and up-to-date database, as assigned, to track postage, visitor registration, copier totals and/or other required end-of-the-month reports and submit to the business office on time as requested. Accept, date stamp, and route incoming mail; make timely distribution of incoming and outgoing mail; log any received checks on the daily control sheet with the date and signature; and forward to appropriate contact in the business office. Manage client-related financial matters such as accepting and recording payments, issuing receipts, posting payments, recording client hours for billing purposes, and/or distributing information for billing to the business office. Complete and submit the required daily “Cash Custodian Report” to the business office. Manage client activities as assigned, such as scheduling client appointments, documenting scheduled appointments, and registering clients for classes and activities. Organize and maintain filing system including attaching clinical appointments, documenting scheduled appointments, and registering clients for classes and activities. Maintain good relationships with stakeholders (including current and potential clients, community and co-workers), focusing on providing excellent and culturally sensitive customer service and presenting a positive image of the agency in all community and stakeholder interactions. Maintain a working environment which encourages mutual respect, promotes respectful and congenial relationships between employees and is free from all forms of harassment. Perform other duties as assigned, including presentations to community groups and organizations, in accordance with the agency's “team” philosophy. QUALIFICATIONS: To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above. Education/Training/Experience: High school diploma with special training in general office tasks; or high school diploma with demonstrated competence in general office tasks attained through on-the-job training; 1-2 years experience in a customer service role preferred. Familiarity with and working knowledge of Microsoft Office products such as Word, Excel, and Outlook. Knowledge of agency and community resources and services. Fluent in English and Spanish (read, write, and speak) desirable. Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation. Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner. State of Texas vehicle operator's license and proof of liability insurance, as applicable. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear, and taste or smell. You may be able to lift up to 25 pounds, have close vision, color vision, depth perception, and ability to adjust your focus with good hand-eye coordination. Qualifications Education Required High School or better. Experience Required 1. High school diploma with special training in general office tasks; or high school diploma with demonstrated competence in general office tasks attained through on-the-job training; 1-2 years experience in a customer service role preferred. 2. Familiarity with and working knowledge of Microsoft Office products such as Word, Excel, and Outlook. Preferred 3. Knowledge of agency and community resources and services. 4. Fluent in English and Spanish (read, write, and speak) desirable Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $26k-32k yearly est. 60d ago
  • Supervisor - Call Center Student Service FT (31854)

    Goodwill San Antonio 3.3company rating

    San Antonio, TX jobs

    In 1945 Goodwill San Antonio's founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work ” in a new era of 21st century skills. Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations. We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: WorkforGoodSA.org. Qualifications POSITION SUMMARY This position provides operational support and assistance to call center Operations Manager, Account Manager and/or Program Manager with the coordination of activities of Team Members providing contact/service center support services, via phone, email, social media, text messaging, and chat, to inquiries from a wide spectrum of inquiries related to the Alamo Colleges District student support operations to include Financial Aid, Admissions, Business Offices, and Continuing Education. This position supports strategic objectives through the sharing best practices, providing performance coaching and presenting quality monitoring feedback. Team leaders must possess the analytical skillset to retrieve, review and analyze reports in order to support operational and team member decisions. This position works in a high volume production/quality-based environment serving current, former and perspective students. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with scheduling staff to ensure adequate coverage of all customer service channels to include inbound and outbound phones, email, Chat, social media, and other assigned channels. Supports contact center leadership in communicating updates with respect to Alamo Colleges District programs and other anticipated/unanticipated events. Helps monitor productivity of assigned team members and provides training/retraining as necessary. Under the guidance of a manager, executes action plans formulated through comprehensive reviews of call, email, social and webchats. Monitors assigned team members' customer contacts to identify and act on both positive and negative performance trends to ensure attainment of contractual obligations and performance targets. Supports operational decisions by leveraging available technology to produce and analyze reports. Answers questions, recommends and implements corrective procedures to address and proactively reduce customer complaints. Provides communication and follow up to ensure Team Members are fully informed of all new information related to products, procedures, customer needs and Agency related issues, changes or actions. Serves as a point of reference for escalated matters requiring higher-level customer/student support. Utilizes available tools provided to run performance reports at the team member level, and develops coaching & quality. Conducts performance evaluations and provides feedback to team members. REQUIREMENTS Must be a U.S. citizen and successfully pass background check (upon hiring and periodic). High School Diploma required; Associates Degree in Business Management or related field strongly preferred. Equivalent combination of education, experience and/or military training may be substituted for educational requirement. 3 years' experience supervising production teams in customer service/call center environment. Strong understanding of business intelligence systems and methods to support analytical requirements. Knowledge of BANNER student information system strongly desired. Proven experience providing student support services in the higher education setting strongly preferred. Must be able to meet the physical requirements of the position. For positions that require driving, must maintain a valid driver's license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business. To learn more about Goodwill San Antonio and to view available positions visit: ****************** . Equal Opportunity Employer/Veterans/Disabled
    $24k-32k yearly est. 6d ago
  • Inside Sales Representative (Ad Sales)

    Care.com 4.3company rating

    Dallas, TX jobs

    Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Here, entrepreneurs, self-starters, team players, and big problem solvers unite behind a common cause. Here, we're applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you. Position Overview You will proactively build client relationships while consistently achieving and exceeding revenue objectives. This is a full-time, mid level (2+ yrs) inside sales position that requires both cold calling and warm follow-up with potential clients. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients. Target Start Date: Monday, March 8th 2026 Work Environment: Remote On Target Earnings: $80,000-$100,000 annually (base + uncapped commission) What You'll Do: Interact with small to medium size business owners, to offer Care.Com Marketing Solutions to help build their customer base and achieve their business goals. Those businesses include child and senior care facilities (daycare, skilled nursing, senior/memory/adult care). Maintain a consistent and balanced pipeline of opportunities and close deals through the sales cycle. Monitor the daily volume of calls, messages, & touch points Achieve individual sales goals/quota on a consistent weekly and monthly basis In-depth understanding of company services/products, industry, and competitive knowledge, and trends with a focus on value Work closely with the Care.com management team to analyze sales and financial metrics while retaining your book of business Who You Are: 2+ years in B2B sales is required Experience with cold-calling sales is required. Must commit to 100 dials, and a minimum of 3 hours of talk time, each day. Organized and process-driven in approach and prioritization of targets & tasks - be able to manage activities across the sales cycle Problem-solving & closing skills - the ability to handle objections, persuade, and consistently close deals Ability to maintain accurate information on each account in a sales automation system Motivation, drive, and a self-starting mentality- this position requires a high level of activity and resilience A quiet, dedicated space that allows you to work free from distractions A minimum internet speed of 100mps Work in a collaborative environment- and be able to interact with groups with the best approaches for success Strong verbal and written communication skills A positive, hardworking demeanor combined with a constant "what's up next?" mentality as you'll be working with multiple accounts at once We provide a comprehensive training program. During your first three weeks of employment, no more than 2 full hours of training can be missed, as it will cause you to fall behind. Please Note: In compliance with federal employment laws, all candidates must be legally authorized to work in the United States and must permanently reside within the United States for the duration of their employment. Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), Washington (WA), West Virginia (WV), Wyoming (WY), Vermont (VT). ____________________________________________________________________________________________________________________________ Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). #LI-Remote
    $80k-100k yearly Auto-Apply 11d ago
  • Inside Sales PVF

    MIM International Inc. 4.1company rating

    Houston, TX jobs

    Job DescriptionBenefits: Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Inside Sales PVF Job Type: Full-time Eligibility: U.S. Citizens or Permanent Residents only. No relocation assistance provided. Company Overview: MIM International, Inc. is a well-established import-export and distribution company specializing in industrial pipe, valves, and fittings (PVF) since 1991. We are currently seeking a motivated and detail-oriented Inside Sales Representative to join our team. Position Summary: This role is responsible for managing the full sales cycle, with a strong focus on industrial valves, and supporting product lines including fittings and pipes. The ideal candidate will have a proven track record in industrial sales, account management, and customer service. Bilingual fluency in English and Spanish is required. Key Responsibilities: Manage the complete sales cycle: from RFQs to order fulfillment and post-sale support. Generate quotes, process orders, and handle returns using CRM and ERP systems. Maintain accurate customer records and sales activity logs. Collaborate with Operations, Procurement, and Warehouse teams to ensure timely delivery. Source new sales opportunities via inbound/outbound calls, emails, and video meetings. Provide technical support and product recommendations to customers. Track inventory, pricing, and delivery schedules. Assist with sales reporting, customer performance analysis, and cost evaluations. Support inventory audits and cycle counts as needed. Coordinate customer meetings, training sessions, and events. Resolve customer issues related to quality, delivery, or invoicing. Maintain up-to-date knowledge of product lines, pricing, and market trends. Qualifications: Experience: 3+ years in inside sales within the PVF industry (valve knowledge required) or 5+ years in a technical sales role in a related industrial field. Education: Associate degree in Business or Mechanical Engineering (Bachelors preferred). Skills: Proficient in MS Office 365 (Excel and SharePoint required). Experience with CRM and ERP systems. Strong communication, organizational, and analytical skills. Ability to read technical catalogs and spec sheets. Self-motivated, detail-oriented, and results-driven. Valid Texas drivers license and reliable transportation. Bilingual in English and Spanish (required). Work Schedule: Monday to Friday, 9:00 AM 6:00 PM Occasional weekends for inventory-related tasks :Work Environment & Physical Demands Office-based with occasional work in warehouse settings (PPE required). May involve lifting to 25 lbs and occasional travel. Benefits: Health insurance support Paid Time Off (PTO) Floating days Paid holidays Equal Opportunity Employer. MIM International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected characteristics. Final candidates may be subject to a background check.
    $35k-46k yearly est. 5d ago

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