Systems Engineer jobs at Grantek

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

💼 We're Hiring: IT Systems Administrator Industry: Technology / Engineering / R&D Salary Range: $100k to $120k We're looking for a hands-on, highly skilled IT Systems Administrator to support a global workforce while owning on-site IT operations. This role blends end-user support, infrastructure management, cloud administration, and security operations-ideal for someone who thrives in a dynamic environment and values reliability, security, and continuous improvement. 🔧 What You'll Do IT Service Delivery & Support Deliver secure, reliable, and high-performing IT services aligned with SLAs and business needs. Provide exceptional end-user support with proactive communication and issue resolution. Offer Smart Hands support, including hardware installs, troubleshooting, testing, and maintenance. Assist staff with technical issues and provide training on IT and security best practices. Facilities IT Ownership Serve as the primary IT point of contact for the physical office(s). Own all site-specific IT operations, performance, and asset management. Collaborate with global IT teams to ensure seamless integration and operational uptime. Cloud & Endpoint Administration Administer the Office 365 suite (Exchange, Teams, SharePoint, OneDrive). Manage Microsoft Intune, Entra ID (Azure AD), Microsoft Security Center, and Purview. Deploy and manage Windows devices using Microsoft Autopilot. Administer JAMF Pro for iOS fleet management, security, and compliance. Support and optimize Windows and iOS environments for high engineering productivity. Security Operations & Incident Response Oversee cybersecurity operations including firewalls, IDS/IPS, endpoint protection, and patching. Monitor SOC alerts through SIEM tools and Microsoft Defender. Perform Tier 1 / Tier 2 incident response: investigate, contain, mitigate, and document events. Administer physical security systems such as access control, CCTV, alarms, and badge management. Help safeguard sensitive IP, design data, and R&D assets. System & Infrastructure Administration Maintain servers, networks, storage, and critical applications. Ensure high availability, strong performance, and disaster-recovery readiness. Support engineering tools, EDA environments, and design workflows.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Position Summary: We are seeking an experienced Physical Security Systems Contractor to provide break-fix support for our enterprise security infrastructure. This role will focus on troubleshooting and resolving issues reported by our Global Security Operations Center (GSOC) team through our Jira ticketing system. The contractor will work on-site in San Francisco with cutting-edge security technologies and coordinate with field integrators to ensure rapid resolution of critical security system issues. Key Responsibilities: Monitor and respond to break-fix tickets in Jira submitted by GSOC team during business hours Perform troubleshooting and diagnostics on physical security systems including: Access Control Systems Video Management Systems (VMS) Visitor Management Systems Network-connected security devices Analyze device and network connectivity issues using system logs and diagnostic tools Determine root cause of system failures and implement software-based solutions when possible Coordinate with field integrators when hardware replacement or on-site intervention is required Provide clear dispatch instructions and technical guidance to integrators Ensure proper resolution validation before integrator departure from site Maintain detailed documentation of troubleshooting steps and resolutions in Jira Escalate complex issues to appropriate vendor support channels when necessary Participate in post-incident reviews to identify preventive measures Required Technology Experience: Video Management: Axis cameras and video solutions, Genetec Security Center VMS, Sureview immersive video management Access Control: Wayvelinx cloud-based access control systems AI/Analytics: Alcatraz.ai facial authentication, Ambient.ai computer vision analytics Network troubleshooting for IP-based security devices Enterprise security system architecture and integration Required Qualifications: Minimum 5 years of hands-on experience with enterprise physical security systems Strong experience with IP networking, VLANs, and network troubleshooting Proficiency with Jira or similar ticketing systems Experience coordinating with field technicians and integrators Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to work independently and manage multiple concurrent issues Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location Preferred Qualifications: Industry certifications (e.g., Genetec, Axis, networking certifications) Experience with enterprise-scale deployments Knowledge of cybersecurity best practices for physical security systems Previous GSOC or NOC experience Experience with vendor escalation processes Bay Area experience preferred Key Performance Metrics: Average ticket resolution time First-call resolution rate Customer satisfaction scores from GSOC team Successful integrator dispatch coordination rate Working Conditions: Full-time on-site presence required at San Francisco location Standard business hours: 8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for critical system issues Professional office environment Compensation Estimated Pay Range: 75K-85K Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Stefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call Sangeeta Dasadhikary at ************ or email at ********************************** for faster processing! Job Description As part of an R&D project team, the Senior Systems and V/V engineer provides technical contributions to the system design and Verification/Validation of a complex medical device from concept through commercialization and/or through the full life cycle of the product. A senior engineer focuses on defining the customer needs; creating or modifying product system requirements and architecture necessary to meet those needs; evaluates constraints and makes trade off decisions; contributes to the development or modifications to module level design requirements; contributes to the product safety and security risk management activities including DFMEA's; contributes to the identification of technical risks and mitigations, develops the verification and validation plans, protocols, scripts, execution, regression, and reports. The senior engineer works in close collaboration with the Lead engineer, project manager, and other functional team members to ensure the project/product success. The senior engineer provides guidance to other engineers in design reviews and helps resolve issues. What you'll be doing Primary focus of role will be in Systems and V&V Engineering for Sustaining legacy product portfolio and/or new product development responsible for all systems and/or V&V engineering deliverables Generate alternatives and take reasonable risks while solving technical problems Complete detailed, high quality technical documentation to capture and communicate designs Seek knowledge of the business, market, industry and competitive environment Use existing tools and best practices to report and track product and process metrics Inform others proactively about developments or issues that affect their work, and their ability to meet commitments Other duties may be assigned What you'll bring Bachelor's degree in engineering 3+ years of experience Ability to generate alternative solutions to problems or processes Strong Interpersonal skills with the ability to work collaboratively with others in a team environment Ability to adapt to change Good judgment in selection methods and techniques to acquire results Knowledge of Medical Device Regulations and Standards including design control and risk management is preferred Proficient in systems engineering tools such as DOORS, Polarion, and Minitab Knowledge of different subject areas making up systems including electrical, mechanical, pneumatic, software, materials, and/or wireless connectivity Strong technical writing and communication skills

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

Job Title: R&D Technical Writing Analyst (Packaging R&D) Contract: 12 months to start About the Role We are seeking an experienced R&D Technical Writing Analyst to join our Packaging R&D team. This role is responsible for developing regulatory-compliant end-user product labeling that supports business and quality requirements. The analyst will contribute to both new product development and sustaining engineering activities, including label design and release, artwork development, and process improvements for efficiency and compliance. This position works closely with cross-functional teams, actively removes roadblocks, meets key labeling milestones, and leads or supports continuous improvement initiatives with measurable business impact. Key Responsibilities Create clear, compliant product labeling and associated documentation for new and existing products. Develop, update, and release label artwork/images; maintain congruency between product labeling and IFUs. Support IFU development and release in PLM for new products and design changes. Manage tasks related to IFU/literature printing suppliers and translation vendors. Research and communicate product, technology, and test method information in a logical and user-friendly manner. Drive continuous improvement initiatives, including NCs, CAPAs, quality plans, and best-practice identification. Support internal and external audits: gather documentation, provide explanations, and participate in front/back-room activities. Ensure all documentation complies with Good Documentation Practices (GDP) and internal quality policies. Deliver high-quality technical documents (SOPs, work instructions, technical literature, engineering content) that meet standards and audience needs. Review and audit documentation from other teams to ensure accuracy and consistency. Provide weekly activity summaries, manage multiple priorities, and communicate progress with stakeholders. Required Qualifications 2-4 years of relevant technical writing, labeling, or R&D experience. Bachelor's degree in Graphics, Language, or related field (Advanced degrees may offset years of experience). Ability to manage a high-volume, varied workload and meet tight deadlines. Strong communication and organizational skills. Commitment to quality, compliance, and continuous improvement. Technical Skills Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio). Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator). Hands-on experience with database-driven labeling systems, such as: Prisym ID Label View Loftware Bartender NiceLabel EasyLabel

Requirements Support Client's FENX testing and installation effort, Execute pre-built TestRail test cases and validate software/hardware integration. Perform device configuration, firmware loading, and onsite hardware verification. Identify, document, and retest defects in collaboration with engineering. Provide daily execution summaries and phase-end test reports. Support installation punch lists, network validation, and device readiness checks. Card-Based Processing Onboarding and training on faregate devices. Executing test cases for card-based processing. Compiling test results and generating detailed TestRail test reports. Post-launch testing for bugs/issues identified during the pilot. Open Payment Processing + Fare Detection System Executing test cases for open-payment processing workflows. Compiling test results and generating detailed TestRail test reports. Post-launch testing for bugs/issues identified during Phase 2 pilot. Core Tech Stack AFC & Fare Collection Systems Cubic FENX, NextCity, validators, gates, TVMs. Fare device firmware tools & diagnostic utilities. Back-office transaction systems, API logs, and device communication protocols. Testing & QA Tools TestRail (required). Jira, Azure DevOps, or ServiceNow for defect management. Confluence for documentation. Git/GitHub/Bitbucket (for configuration review as needed). Hardware & Network Tools Linux/Windows diagnostics. Wireshark / packet capture utilities. Serial/Ethernet communication validation. OEM device provisioning tools. Multimeters and electrical verification tools. Required Skill Set Experience in testing and validating fare-collection systems (Cubic preferred). Strong functional, regression, and integration testing ability. Hands-on experience with faregates and payment-processing workflows. Firmware loading, device configuration, and hardware validation. Low-voltage installation familiarity (Cat5/6, power, grounding). Ability to read installation diagrams and diagnose field issues. Strong documentation and reporting discipline. Experience in transit, AFC, or industrial technical environments Daily execution status summaries. Defect logs with detailed reproduction steps and retest confirmations. Installation punch list and hardware verification checklist. Final Test Completion Summary Report per phase.

Our client, a leading financial services company is hiring a Physical AI Engineering & Strategy, Senior Consultant on a long-term contract basis. Pay is $90-$100/hr + W2. DOE. Job ID 83255 A Critical requirement for a unique skill set that is not currently available internally at Specifically, we are seeking an AI specialist with expertise in programming robot dogs and humanoids from the Chinese manufacturer, Unitree, and proficiency with NVIDIA Omniverse. Merely having experience with robots will not be sufficient for this role. The team is in the process of establishing various AI labs, primarily located in Alpharetta, though we are open to considering other locations as well. This position is intended to be a permanent role, and we are looking for a long-term commitment. The Opportunity Our Artificial Intelligence and Data team is at the forefront of integrating cutting-edge technology with physical systems. As a Senior Consultant in Physical AI, you will collaborate closely with clients and interdisciplinary teams at to develop innovative solutions that leverage the power of robotics, software, and open-source technologies. This role offers a unique opportunity to engage in continuous learning and research, driving advancements in how businesses utilize AI across various industries. You will be instrumental in shaping the future of Physical AI, with the chance to influence new methodologies and technologies that address complex challenges. Key Responsibilities In this role, you will be responsible for delivering state-of-the-art Physical AI solutions. Your key responsibilities will include: • Developing and implementing scalable demos that highlight the integration of software and hardware in Physical AI applications. • Showcase innovations and speak at -hosted events, including innovation summits & technology showcases. • Conduct analytics and monitor market trends to inform solution development, identify emerging opportunities, and position the teams capabilities strategically within the evolving Physical AI landscape. • Utilizing strong knowledge of the NVIDIA ecosystem to design and execute solutions that meet stakeholder needs. • Leading development in robotics, focusing on kinetics, perception, and decision making to enhance operational efficiency and safety. • Collaborating with a variety of stakeholders to understand requirements and provide technical leadership throughout the project lifecycle. Skills and Attributes for Success To thrive in this role, you will need a combination of technical expertise and strong interpersonal skills. Key attributes include: • A passion for innovation and a proactive approach to problem-solving. • Excellent communication skills to effectively convey complex concepts to diverse audiences. • Strong analytical skills to guide project direction and decision-making. • Ability to build and maintain relationships with clients and team members, fostering a collaborative environment. • A commitment to delivering high-quality client services and continuous improvement. To Qualify for the Role, You Must Have • A Bachelors degree in a relevant field (e.g., Robotics, Computer Science, Mechanical Engineering, Electrical Engineering). • 3-6 years of full-time working experience in Robotics, Digital Twin, and Computer Vision/Deep Learning/Reinforcement Learning. • Proven experience in developing and implementing scalable AI systems that integrate software and hardware components effectively. • Strong proficiency in programming languages such as Python, C++, or Java, with hands-on experience in robotics frameworks (e.g., ROS) and simulation environments (e.g., Isaac Sim). • Extensive knowledge of the NVIDIA ecosystem, including experience with their offerings and implementation strategies for robotics and AI applications. • Solid understanding of robotic systems, including kinematics, dynamics, control algorithms, and sensor integration (e.g., LIDAR, cameras). • Familiarity with machine learning techniques and algorithms, particularly in the context of robotics, automation, and decision-making processes. • Experience designing, building, and maintaining robotics systems and digital twin models, with a focus on real-time data integration and simulation. • Proficiency in using data manipulation and analysis tools (e.g., Pandas, NumPy) to derive insights from sensor data and simulations, along with experience in popular ML frameworks such as TensorFlow or PyTorch. • Experience with DevOps tools (e.g., GIT, Azure DevOps) and Agile methodologies (e.g., Jira) to develop and deploy analytical solutions with multiple features, pipelines, and releases. • Excellent communication skills to clearly convey findings, recommendations, and opportunities for improvement to clients and team members. • Willingness to travel as needed to engage with clients and stakeholders. Ideally, Youll Also Have • An advanced degree (Masters or Ph.D.) in Robotics, Computer Science, Mechanical/Aerospace Engineering, Electrical Engineering, or a related quantitative field; graduate school years can substitute for some industry experience. • Previous experience in research projects related to robotics, automation, or digital twin technologies, including contributions to academic journals or conferences that showcase research findings and technical expertise. • Proficiency in computer vision techniques and libraries (e.g., OpenCV) for object detection, tracking, and recognition, with practical applications in robotics. • Experience in designing and implementing control systems for robotic applications, including PID controllers, state-space control, and adaptive control techniques. • Ability to develop and optimize algorithms for tasks such as path planning, motion planning, and decision-making in robotics, enhancing system performance and efficiency. • Familiarity with Hardware-in-the-loop (HIL) testing techniques to validate the performance of robotic systems in real-time by integrating hardware components with simulation models. • Strong understanding of and/or interest in Agentic AI and Generative AI, with the ability to explore and implement innovative applications in these areas. • Experience with Cosmos or similar data management platforms to facilitate the integration and analysis of large datasets in AI applications..

We are excited that you've taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn't stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you're looking to develop into a management position or establish yourself as an industry expert - we are here to support you. DTEX Systems helps hundreds of organizations worldwide better understand their workforce, protect their data, and make human-centric operational investments. At DTEX, our philosophy towards our business is the same as our philosophy towards technology: people come first. Our future depends on bright, energetic, talented people who share a passion for building the next generation of user behavior intelligence. We invite you to bring your talent to one of our offices and help create our future, expanding our reach and influence worldwide. Learn more about DTEX Systems mission to make businesses more secure through technology at ******************** LinkedIn DTEX Systems: Overview | LinkedIn Why you should choose DTEX as your next career: Opportunity to be part of a disruptive high growth success story. DTEX is a great place to work because of its mission-oriented culture and passion for protecting customers. We offer exciting growth opportunities and an excellent platform for individuals to contribute to thought leadership as experts in their field. We are uniquely positioned to solve highly relevant and complex risks and challenges associated with insider risk. Opportunity to be part of a business that's passionate about creating first-of-a-kind solutions. Best in class benefits What is the Role: DTEX is seeking an experienced Infrastructure Engineer with a strong software engineering background to help drive modernization of our infrastructure and operations. This is a high-impact role where you will design and implement automation solutions to manage customer environments and enable the business to scale beyond what manual operations allow. You will be instrumental in our efforts to transition from legacy operations to modern, automated Infrastructure as Code best practices, applying software engineering principles to solve complex operational problems and build resilient systems. What You Will Do: Design, write, and maintain software, primarily in Python, to automate the provisioning, deployment, and configuration management of our infrastructure Contribute to the adoption and maturation of Terraform, establishing and maintaining best practices for state management, modularization, and version control. Utilize Ansible and/or Saltstack to ensure consistency, repeatability, and standardization across all environments. Develop robust CI/CD pipelines for both infrastructure and application deployments, replacing manual processes. Implement and mature monitoring, logging, and alerting systems to proactively improve system reliability. Participate in a “follow the sun” on-call rotation, focusing on sustainable incident response, blameless postmortems, and driving continuous improvement. Champion SRE principles, automation, and coding best practices within the team and across the organization. We are looking for you if you have: Essential Technical Skills: 3+ years of hands-on experience managing production environments in AWS and/or GCP. Strong proficiency in Python. Demonstrated ability to write clean, maintainable, and testable code to solve infrastructure problems. Experience with Terraform, including best practices for state management and modular design in complex environments. Strong knowledge of Linux internals and high competency in Bash scripting and command-line operations. Proficiency with Ansible and/or Saltstack as configuration management tools. Expert level understanding of Git and collaborative workflows, such as branching strategies and code review best practices. Highly Desirable Skills: Proven track record of transitioning legacy/manual operations environments to automated, IaC-driven approaches. Experience with containerization in the context of Docker or Kubernetes, and how container orchestration is used in modern systems. Experience building and managing CI/CD pipelines for infrastructure automation. Familiarity with Zabbix, Prometheus, Grafana and other tools. Experience operating and querying Opensearch/Elasticsearch. ...and these other things: A strong desire to solve complex problems, the resilience to work through significant technical debt, and enthusiasm for driving cultural and technical change. A desire to work in enterprise and government focused computing environments with robust security and reliability requirements. MS/BS in Computer Science/Computer Engineering or related field of study (or equivalent experience) Must meet all personnel screening requirements as specified by applicable federal contracts or agency regulations, which may include US citizenship. This position is open to U.S. based candidates only. Unfortunately, we are unable to provide work visa sponsorship at this time. We take good care of our people. Our benefits include: Comprehensive health, vision, and dental coverage Flexible time off Company computer hardware of your choice Work from home setup reimbursement Wellness perks including access to mental healthcare, gym discounts and personal care concierge Virtual events, happy hours, trivia, and fun Monthly Internet & Phone Reimbursement Opportunities to learn and grow DTEX Systems is one of the most trusted and innovative brands in the cyber security market. We have received significant financial backing from leading VC firms and have just set a record-breaking year of growth. So why not trust DTEX with that all important next step in your career? DTEX Systems is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, national origin, age, disability, or genetics. Exact compensation may vary based on skills, experience, and location. Base salary range (SF Bay Area): $150k-$190k.

Band1 Network Engineer Site address 2100 Citygate Dr suite b, Columbus OH 43219 The data Centre Technician will be doing : Racking and Stacking of Network Switches Replace SSD and STP connector of Switches Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently. Collaboration and Communication.

IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction. Position Overview for the Technical Support Engineer - Platform Technologies: Manage and resolve challenging issues related to the ServiceNow platform Act as the first point of escalation within the technical support team Mentor junior team members across various technologies Develop a deep understanding of the ServiceNow platform and related systems Engage in customer-facing interactions requiring strong interpersonal skills Requirements for the Technical Support Engineer - Platform Technologies: Demonstrated ability to troubleshoot difficult technical issues Working knowledge of components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

The Role: The IT Operations team designs, builds, and maintains the corporate technology infrastructure that powers our people and systems. We're seeking a highly skilled and proactive IT Support Engineer Lead to provide advanced technical support, strategic guidance, and hands-on leadership across our distributed workforce and helpdesk operations. In this role, you will oversee the deployment, configuration, and optimization of hardware and software solutions while ensuring reliability, security, and scalability. You'll play a key role in designing and implementing performance enhancements, streamlining IT operations through automation, and guiding the team toward best-in-class service delivery. Location: This role requires a hybrid work schedule, with 2-3 days per week in our San Francisco, CA office to foster collaboration and teamwork. Responsibilities: Lead and mentor the IT support team, setting standards for timely, high-quality technical assistance across mac OS, Windows, and SaaS platforms. Develop and execute strategies for end-user support, device configuration, and system maintenance to improve reliability and user experience. Administer and manage devices using MDM tools such as Intune, Kandji, and Automox, ensuring compliance and security standards are maintained. Manage and support critical SaaS platforms including Slack, Microsoft 365, Atlassian, Okta, and Zoom, handling integrations, permissions, and user lifecycle management. Configure and maintain core network services (DNS, DHCP), VoIP systems, and A/V confe rencing solutions to enable seamless collaboration. Collaborate cross-functionally with other teams to identify technical improvements, contribute to architectural decisions, and support organizational initiatives. Design and deliver training sessions for employees on software tools, hardware usage, and IT best practices to foster self-sufficiency and adoption. Drive automation and process improvement initiatives to increase efficiency and reduce manual intervention across IT workflows. Qualifications: 5-8 years of IT support experience in a fast-paced, dynamic environment, including 3+ years in a Lead or Level 2 role. Deep expertise with MDM platforms (Intune, Kandji) and endpoint management. Strong hands-on skills in hardware, software, and network troubleshooting, with a structured and analytical problem-solving approach. Experience managing Microsoft 365, Okta, and other SaaS ecosystems at scale. Solid understanding of networking protocols and configuration (DNS, DHCP, VPNs, VLANs, firewalls). Demonstrated success in mentoring junior IT staff, managing escalations, and improving helpdesk workflows. Familiarity with VoIP and A/V systems configuration and troubleshooting. Excellent communication and documentation skills, with the ability to translate technical concepts for non-technical users. A mindset focused on security, automation, and continuous improvement. Physical requirements: operate a computer for 8 hours per day; give and receive detailed information through verbal and written communication

Job Title:- OBD Test Engineer Employment Type:-Contract/Fulltime Conduct and document engine or vehicle testing to validate OBD monitors for newly developed diesel products Responsibilities Using established work instructions and input from development engineers, write test plans to assess On-Board Diagnostic (OBD) monitors on diesel on-highway engines in engine or chassis dynamometer test cells Execute test plan with support of technicians from Test Operations. Troubleshoot issues with engine or vehicle, and test-cell that prevent execution of the test plan Work with OBD Tuning Development engineer, to understand OBD monitor testing and review test plans on test cycles are appropriate and thorough Conduct basic quality checks and standard analysis on resulting data using established work instructions and procedures Organize and communicate data and results to OBD tuning development engineers Document results for submission to regulatory agencies. Periodically on call nights and weekends to address issues at the test cells to keep tests running Requirements: BS in an engineering field Experience running or directing an engine or chassis dynamometer test cell. Experience with analysis of test data

2-7 years of experience in software testing. Strong understanding of STLC, SDLC, and defect lifecycle. Camera Testing experience is mandatory. Good communication and problem-solving skills.

Racking and Stacking of Network Switches Replace SSD and STP connector of Switches RJ 45 & RJ 11 connectors replacement Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently. Collaboration and Communication.