Collections Associate jobs at Greenberg, Grant & Richards - 203 jobs

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission

At Consumers Credit Union, we're not just "The People in Your Corner," we're a certified Great Place to Work! We're currently looking for a Collector to join the team. We're looking for a Collector to support members who are experiencing all stages of delinquency or default. In this role, you'll combine empathy, education, and professionalism to guide members toward smart payment solutions and financial success. You'll also help safeguard credit union assets by assessing accounts and determining appropriate next steps, such as initiating repossession, while also supporting members through the redemption process when applicable. Schedule/Location: Ability to work between the hours of Monday - Friday 8:00 am - 6:00 pm; Saturdays up to twice per month from 9:00 am-1:00 pm. This is a hybrid position with work from home days along with onsite days based at our Lake Forest corporate office. Local Northern IL/Southeastern WI candidates only! What you'll do as a Collector: Assisting members with their financial hardships through inbound and outbound calls or emails. Analyzing the financial situation of delinquent borrowers, educating them on their payment assistance options, offering payment arrangements, or assigning accounts for further action when appropriate. Maintaining accurate, and up to date documentation on all collections activity. Sharing insights, trends, and collaborate with team members and management on daily processes to drive efficiency and support continuous improvement. Collaborating with other departments and assist with other tasks as CCU or member needs evolve. What we are looking for: High school diploma or equivalent 1+ years' experience in Banking, Collections or Related Verbal and written professional communication skills; Bilingual in Spanish preferred Computer proficiency and high comfort level working in/toggling between multiple programs simultaneously Ability and desire to educate members on credit union tools and resources Positive, helpful, team-oriented focus and adaptable to change Compensation: The salary range for this role is $20.16 to $30.24 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20. For more information about benefit offerings, please visit our careers page: about/what-we-do/careers About CCU: Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org Equal Opportunity Employer: CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements. Essential duties and responsibilities Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations Act as the Ops point of contact for client and business requests Identify, address and escalate Operational Risks incidents Support and Oversee Billing activity Help with budgeting and forecasting of staff resources to align with business growth and trading activity Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations Qualifications Bachelor's degree required, advanced degree or relevant certifications a plus Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator) 5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities. Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only) Familiariry with Clearpar and Loan IQ systems is a strong advantage Strong analytical and problem-solving skills with a track record of mitigating Operational Risk Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire) Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance

Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: The Bilingual Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered. Compensation: $20-25/hr + bonus Location: Onsite in Houston, TX Hours: Mon-Fri, 7am-4pm cst Key Responsibilities: Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate Manage inbound and outbound calling queues via automated calling system Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience Perform other job-duty related issues as assigned What you'll need to be successful: High School Diploma, GED, or equivalent experience Minimum 2 years of experience in mortgage servicing Minimum 2 years of experience in a Collections environment Bi-lingual required Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills Solid analytical skills with the ability to exercise prudent judgment Exceptional organization and time management a must Comfortable being a team player Strong interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally and respectfully Attention to detail What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

***The Hourly rate will be $20-25/hr + bonus based off experience*** The Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered. Key Responsibilities: Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate Manage inbound and outbound calling queues via automated calling system Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience Perform other job-duty related issues as assigned Qualifications: High School Diploma, GED, or equivalent experience Minimum 2 years of experience in mortgage servicing Minimum 2 years of experience in a Collections environment Bi-lingual skills a plus Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills Solid analytical skills with the ability to exercise prudent judgment Exceptional organization and time management a must Comfortable being a team player Strong interpersonal skills in addition to verbal/written communication Ability to work through stressful situations professionally and respectfully Attention to detail Who we are... Cornerstone Capital Bank is the product of a recent merger between Cornerstone Home Lending and Roscoe State Bank. Cornerstone Capital Bank holds more than $380 million in regulatory capital and greater than $1.5 billion in assets. We have created the highest initially capitalized new bank in Texas history and intend to leverage our leading national home lending platform to provide growth opportunities for the Bank! Our mission is to use and improve on our God-given talents to make a difference to the lives of our team members, customers, shareholders, and the people who provide services to us. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. Cornerstone Capital Bank and its subsidiaries have been recognized by Workplace Dynamics as a "Top 100 Workplace" for 12 consecutive years. March 1, 2023, marked the beginning of Cornerstone's 35th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations. Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and a performance-based bonus. Where you come in: We're a great company with great people, and we're looking for a Collections Specialist who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier banking and home lending professionals. This professional will work in a tight-knit, goal and growth-oriented team. What to do next: If Cornerstone Capital Bank sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning Compliance team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable team member. As many of our team members can tell you, there's something special about working at Cornerstone. It really feels like home. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This is a temporary employment opportunity. Preferred office location is Stuart, FL however will consider other Seacoast office locations within Florida. The Debit Card Operations Payments Specialist is responsible for the daily operational functions of debit cards, ATM, external transfers, Bill Payment and Zelle. In addition, the Debit Card Operations Payments Specialist provides guidance and support to the branch staff in resolving client disputes. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as subject matter expert for the Bank's debit card program and all the auxiliary systems: Data Navigator; Falcon; Card Management Services (CMSe); Customer Service Tool (Zelle and Bill Pay); FIRE Reporting and TRIPS (Reg E and other claims). Be a source for internal and external member problem solution. Identify fraud trends and variances in daily processing and work with FIS on creating new alerts. Completes timely execution of Reg E claims. Assist teammates in research and completion of tasks. Provide ongoing training to other stakeholders and team members of the bank. Daily balancing of the Bank's networks and surcharge networks (NYCE, Visa & EFT). Performs other duties and responsibilities as required or assigned by manager. Supports management in executing Business Continuity Plan. Adheres to Seacoast Bank's code of conduct. EDUCATION and/or EXPERIENCE: 3+ years Banking experience; or a combination of education and experience PC proficient, including MS Word and MS Excel Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities. *** This role is Remote, with Central Time work hours. *** Responsibilities Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team. Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries. Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame. Escalate orders to leadership as necessary to ensure timely invoicing. Attend team meetings and provide insights on trends, resolution steps, and exceptions. Prepare, update, and maintain Excel spreadsheets as needed. Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible. Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines. Apply knowledge of sales orders, including cost, sell commission margins, and adjustments. Review freight charges and accurately apply or remove them as needed. Independently manage order holds and release workflows. Adapt to specific workflows that may vary depending on the team assignment. Requirements: 2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable. Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams Experience in working in NetSuite and SharePoint is highly preferred Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM). Strong verbal and written communication skills. Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines. Ability to multi-task and perform well under pressure. Positive and professional demeanor with a strong customer service orientation. Proven problem-solving and critical thinking capabilities. Flexibility to work both independently and in a team environment. Willingness to work overtime when required. Ability to independently manage the invoicing process with minimal supervision. Preferred Skills Previous experience working directly with customers or sales teams in a billing or finance-related environment. Knowledge of sales order processes, commission structures, and margin adjustments. Experience identifying billing trends and proposing process improvements. Experience in Freight billing. Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives. Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability. Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

Come join our amazing team and work a hybrid schedule! The Late Stage Collections Specialist II will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Negotiate loan workouts and/or modifications, occasionally needing to refer the most complex situations to a higher level Late Stage Collections Specialist. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role is the intermediate level of the Late Stage Collections Specialist job family and incumbents generally perform work of moderate complexity. Incumbents are able to perform both the collections activities and loan workout / modification functions performed by the Late Stage Collections Specialist job family. This level of Late Stage Collections Specialist becomes the single point of contact for borrowers. The pay for this position is $22.50 per hour + monthly incentive, in addition of a pay differential of $1.50 per hour for fully bilingual English/Spanish. What you'll do: Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls and conducts manual outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by offering loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, assembles and provides the required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. Functions as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of loan servicing functions including loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, payment/credit disputes, escrow refunds, vendors for REO properties, repayment plans, and down payments on foreclosure pending mortgages. Perform other duties as assigned. What you'll need: High school diploma or equivalent work experience. Two (2) years of collections, loss mitigation, or single point of contact experience in a call center environment. A minimum of two (2) years' experience in the Banking, Mortgage/Loan Servicing industries. Strong knowledge of Fair Debt Collection Practices Act. Strong knowledge of relevant and industry-specific computer software packages. Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. Negotiation skills that allows the Late Stage Collections Specialist to control the call and come to a proper resolution for both the company and the borrower. Proficient higher level math skills needed to calculate and communicate borrower payments. Ability to understand moderately complex collection issues and to collaborate and explore alternative solutions. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Part-time Description Basic Function: Call-center environment handling inbound and outbound calls to verify debtor employment and locate individuals related to delinquent accounts. This position is fully onsite in San Antonio, TX. Principal Accountabilities (Essential Functions) Determine the most effective recovery method by skip tracing and locating debtors, including identifying employment, earnings, liabilities, assets, and ability to pay. Review delinquent accounts deemed uncollectable and ensure all reasonable recovery efforts have been exhausted before escalation. Skip tracing tools: TLOxp, LexisNexis, People Finder, etc. Use dialers (ACD systems) and CRM/collections platform (GUI/Quantrax), Payment negotiation training, Customer service & compliance knowledge. Work closely with agents and internal teams to coordinate skip tracing and recovery strategies. Update contact information for the rest of the collections team, once contact info is found, either turn over to a Full-Cycle Collector and continue engagement. Requirements Experience, Knowledge and Skills Required (Know How) This position requires experience in interacting with consumers/members/debtors via phone and dialer. Professional appearance and conduct at all times. Reliable, punctual, and consistent attendance is required. Must pass a criminal background check and drug test. Must have good oral communication skills, bilingual skills is a plus. 1-2 years of computer experience and organizational skills required. Problem Solving/Decision Making Decisions are made regarding priorities of work to be done daily, weekly, and monthly in attempt to collect the accounts. Contacts and Relationships Internally reports collected to supervisor. Externally works with debtors to ensure proper payment arrangement. Physical Environment This position exists in an office environment. Heavy computer usage as well as heavy telephone contact with debtors. Salary Description $16.00

Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees Collections Specialist The Collections Specialist is part of a high performing Collections team responsible for supporting Risk Management by handling a variety of responsibilities that include conducting loss mitigation functions that impact department performance ratios (delinquency). This role performs collection functions associated with the timely recovery and disposition of collateral, certain legal action, and bankruptcies in accordance with established department guidelines and procedures. This is a temporary position (approximately 3-6 months) and can be hybrid after training. What you will do… Review and recommend repayment solutions, including completing hardship request documents for extensions and modifications. Process in-house and external debt management programs to assist members who are experiencing financial difficulties. Promote Loan Modifications and Deferments to support PEFCUs membership and contribute to a reduction of overall delinquencies by negotiating solutions that are mutually beneficial to the member and Credit Union. Review and prepare legal documents related to collections, including pleadings, affidavits, and court filings. Process garnishments, tax warrants, any other legal notices received by PEFCU. Perform logistical, organizational, and report generation duties to support the efficient operation of the assigned areas of expertise, to include the preparation and maintenance of needed reports, tracking statistical information for those reports and balancing the identified reports. Initiate and monitor ongoing legal proceedings, including attorney demand letters, complaints, stipulated orders, forbearance agreements, and post judgment actions. Oversee and evaluate distressed assets or underperforming Consumer loans within the portfolio and develop effective workout strategies to mitigate financial risk and minimize losses. Maintains accurate documentation on all special payment arrangements including Troubled Loan Modifications. Ensure all related Collections general ledgers are balanced and maintained in accordance with internal standards. Post payments on delinquent loans/credit cards, charged-off accounts, and for members working with debt management companies. May assist Asset Recovery Specialists with levies, garnishments, attorney demand letters and complaints, bankruptcies and repossessions. Perform such other duties and functions as might be required for the efficient and effective operation of the Credit Union. (Examples include but are not limited to… processing monthly charge offs, Reporting of Negative Share write-offs, answering disputes on Credit Bureaus, processing court/third party orders that come in for Garnishment/Levies/Child support, Collateral Protection Insurance (CPI) tracking, Account Adjustments, etc.) Occasionally serves as backup support for other non-collection agent functions such as Bankruptcy, Repossession, Legal and Third-Party Agency relationship. Responsible for abiding by all policies, procedures and standards set forth by the department and Credit Union. What you need.... Minimum 2 years of collections experience at a financial institution. High School Diploma required. This role requires a high level of attention to detail, excellent communication skills and the ability to navigate complex financial scenarios while maintaining empathy and professionalism. Strong critical thinking skills. Excellent oral and written communication skills. Excellent negotiation and de-escalation skills. Strong ability to balance the needs of individual members with those of the entire membership. Looks for friction points that impede an ability to resolve issues. High-level ability to actively listen and identify root cause. Ability to remain calm and think clearly toward identifying solutions under duress. Demonstrated ability to multi-task while maintaining quality.

As a Collections Specialist at FlexiVan, you will be responsible for collecting outstanding receivable balances on delinquent customer accounts to minimize financial loss. You will manage inbound and outbound customer calls and emails and document interactions. This role partners with internal teams and external customers to perform collection functions, respond promptly to inquiries, and provide effective solutions. Key responsibilities: Monitor accounts receivable aging and manage overdue accounts Contact delinquent customers via phone and email to secure payment Document customer financial status, collection efforts, and interactions Respond to ad hoc reporting requests to ensure timely review and analysis of the portfolio Research and resolve billing discrepancies and disputes promptly Coordinate with the A/R team on payments, credit memos, and account adjustments Coordinate with Sales on Lease customers with delinquent accounts and recommend offhire Coordinate with Chassis Ops on chassis recovery and Casualty Value invoices Escalate problem accounts to Management as needed Provide invoices, credit memos, statements and billing support to customers upon request Run credit reports and review accounts for existing and potential accounts for risk exposure Perform additional accounts receivable and credit-related duties as assigned Technical Skills and Competencies Required: Must possess excellent communication skills (written and verbal) Solid collection, analytical, and reconciliation skills Problem-solving skills Sense of urgency Strong customer service skills Must be able to multi-task in fast paced, high transaction business environment Ability to work both independently and in a team setting with minimal supervision Must be able to work on your own and be a self-starter Great attention to detail with strong time management skills Strong organizational skills Exceptional knowledge of Excel and Microsoft Office Education and Experience: High school diploma with college degree a plus 3 - 5 years credit and collections experience, with strong preference for Maritime and/or Transportation industry NetSuite ERP experience a plus

Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus. Responsibilities: Provide excellent customer service while meeting collection goals Manage a daily call queue. Takes payments and assists management with requests for due date/deferments. Light skip tracing on accounts Identifies and recommends accounts for repossession. Performs other essential functions as assigned. Minimum qualifications: Strong negotiation skills with proven ability to effectively handle difficult customers. Ability to work in a fast-paced environment. Able to adapt to change. Problem Solving Drive for Results Basic computer skills with the ability to type 30 wpm Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred) Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required) Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Mid Finance Florida is an equal opportunity employer and a drug free work environment.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. Job Responsibilities: Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers. You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients. Typically, you will be handling the following call types\: advising of account status, consequences, and offering payment solutions, as well as reducing day's delinquent and preventing call and account escalations. Maintain high level of integrity and compliance while working with customer information Minimum Qualifications: Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics. Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations. Experience managing your own client portfolio Excellent written and verbal communication skills Bi-Lingual spanish speaking a plus High School Diploma or GED Preferred Qualifications: Knowledge of Fair Debit Collection Practice Act and laws Skip tracing experience Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience Commercial collections experience Experience with Risk initiatives as they pertain to client level dunning Call center experience Ability to work independently, while still being a team player within the structured service center environment. Additional Requirements\: Flexibility to work Monday-Friday 5\:00am-16\:00 Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week. Location\: 18850 N 56th St. Phoenix, AZ 85054 Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Meaningful, rewarding work performed with integrity. Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do. Minimum Qualifications: Deliver world-class customer service, whilst responding to Customers inquiries and problems Excellent negotiation, probing, influencing and resourcefulness skills Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express Make decisions based on risk assessment and the Customer profile Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card Meet and exceed quality goals, compliance regulations and productivity targets Handling inbound and outbound calls from our consumer and small business card members Document necessary information Re-prioritize to adapt to the ever-changing environment Demonstrate personal excellence by remaining positive and resilient in difficult situations Able to demonstrate empathy whilst being assertive to achieve the required outcome Display a passion to serve by delivering outstanding service in every interaction with our customers The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis Strong interpersonal, communication and listening skills Strong verbal and written communication skills Assertiveness to handle difficult conversations Analytical and problem-solving skills with strong attention to detail Outstanding organizational skills Bi-Lingual Spanish speaking a plus Navigate multiple systems and digital tools to service our customers Preferred Qualifications: Previous collections or outside agency experience preferred Schedule\: Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6\:30pm EST, Sunday 10am-8\:30pm EST Shift differentials for nights and weekends are provided. Candidates must be flexible as shifts will be provided during the training period. This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. Location\: 18850 N 56th St. Phoenix, AZ 85054 (Desert Ridge)

Job Title: Collections Specialist Department: Early-Stage Collections Reports To: Collections Team Lead, Officer FLSA Status: Non-Exempt (Hourly) Essential Duties and Responsibilities include the following. Other duties may be assigned. Locate and notify customers of delinquent accounts (early stage, 11-34 days) by telephone or email to solicit payment on motorsport loans. Advise customers of necessary actions or strategies for repayment, negotiate payment arrangements and research discrepancies (terms of sales, service, or credit contracts). Trace delinquent customers to new addresses through research (inquiries to credit bureaus, phone companies). Answer incoming calls. Answer customer questions, take payments and service current accounts. Perform office duties such as coordinating correspondence, answering emails and creating internal reports. Ensure operational integrity through compliance with all policies, procedures and regulations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One to three years of collections experience, auto or motorsports collections preferred, with demonstrated oral/written communication, negotiation and active listening skills. Strong attention to detail while also maintaining accuracy and speed in fast paced office environment. Basic knowledge of bankruptcy chapters 7 and 13, skip tracing, state/federal collections laws and queue management techniques. Ability to maintain strict confidentiality. Ability to remain calm and professional in stressful situations. Willing to work flexible schedule, weekends and overtime as necessary to meet business needs. Bilingual (English & Spanish) preferred Computer Skills Proficient in Microsoft Word, Excel, and Outlook. General working knowledge of internet-based applications or Jack Henry SilverLake desired. Supervisory Responsibilities This position has no supervisory duties. Equal Opportunity Employer Evergreen Bank Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, gender, sexual orientation, gender identity, national origin, veteran status, or disability. Federal Deposit Insurance Corporation Evergreen Bank Group is Member FDIC

Job Title: Collections Specialist Department: Early-Stage Collections Reports To: Collections Team Lead, Officer FLSA Status: Non-Exempt (Hourly) Essential Duties and Responsibilities include the following. Other duties may be assigned. Locate and notify customers of delinquent accounts (early stage, 11-34 days) by telephone or email to solicit payment on motorsport loans. Advise customers of necessary actions or strategies for repayment, negotiate payment arrangements and research discrepancies (terms of sales, service, or credit contracts). Trace delinquent customers to new addresses through research (inquiries to credit bureaus, phone companies). Answer incoming calls. Answer customer questions, take payments and service current accounts. Perform office duties such as coordinating correspondence, answering emails and creating internal reports. Ensure operational integrity through compliance with all policies, procedures and regulations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One to three years of collections experience, auto or motorsports collections preferred, with demonstrated oral/written communication, negotiation and active listening skills. Strong attention to detail while also maintaining accuracy and speed in fast paced office environment. Basic knowledge of bankruptcy chapters 7 and 13, skip tracing, state/federal collections laws and queue management techniques. Ability to maintain strict confidentiality. Ability to remain calm and professional in stressful situations. Willing to work flexible schedule, weekends and overtime as necessary to meet business needs. Bilingual (English & Spanish) preferred Computer Skills Proficient in Microsoft Word, Excel, and Outlook. General working knowledge of internet-based applications or Jack Henry SilverLake desired. Supervisory Responsibilities This position has no supervisory duties. Equal Opportunity Employer Evergreen Bank Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, gender, sexual orientation, gender identity, national origin, veteran status, or disability. Federal Deposit Insurance Corporation Evergreen Bank Group is Member FDIC

We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies. Key Responsibilities Proactively manage collections for all customer accounts to ensure timely payments. Monitor and actively reduce AR aging, escalate delinquent accounts as needed. Follow up on outstanding invoices via phone and email with professionalism and urgency. Work with project managers and clients to resolve billing disputes or payment delays. Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases. Coordinate and submit payment applications as needed to support collections. Maintain accurate AR records, document collection activities, and note customer communication. Negotiate payment plans when necessary while aligning with company policies. Prepare and present weekly collections reports to management. Assist with month -end closing activities relating to AR balances. Ensure compliance with state lien laws and contract payment terms. Requirements 1+ years of collections or accounts receivable experience in the construction industry required. Strong understanding of lien rights, retainage, and progress payments. Familiarity with construction contracts and payment terms. Experience with Textura, GC Pay, or similar platforms. Experience with Sage is a plus. Excellent communication and negotiation skills. Ability to handle difficult collection conversations professionally. Highly organized and able to manage priorities to drive results. Proficient in Microsoft Excel and AR tracking tools. Preferred Skills Experience resolving payment disputes and short -pays. Familiarity working with general contractors and subcontractors. Understanding of job costing and progress billing. Experience with prevailing wage or certified payroll (a plus). Benefits 401(k) matching Health insurance Paid time off Paid sick time

Company Information: Equify Financial, LLC., is a privately-owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and a strong future for their business. We are an independent, collateral-based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in-depth understanding of our customers' financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses. LinkedIn: **************************************************** Website: *********************** Position Summary: We're searching for a Collections Specialist-a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships. In this role, you will not only lead our collections efforts but also respond to customer inquiries, ensuring a high level of service is maintained in all interactions. You'll oversee ensuring smooth title transitions and taking part in asset management, all while maintaining our high standards of customer service. Key Roles / Responsibilities: Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships. Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success. Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy. Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail. Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability. Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner. Required Education, Experience, and Qualifications: Bachelor's degree in business administration, Finance, or related field. Experience, for us, is just as valuable. 5 plus years of experience in collections experience, preferably within a financial institution or non-bank lender. Familiarity with heavy machinery, transportation equipment, and other industrial assets is a bonus. Superior customer service skills, embodying our empathetic approach. Strong communication and negotiation skills, crucial to our collections process. Proficiency with Microsoft Office Suite or related software, the tools of our trade. Capability to handle sensitive situations with tact and diplomacy. Organized and focused, with an ability to prioritize and multitask in a dynamic environment. A thorough understanding of the regulations that govern our operations. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Positions self to install equipment, including under desks. Moves throughout the building to access files. Must be able to comprehend and follow written and oral instructions. Must be able to complete tasks even with frequent interruptions. Must be able to use discretion and independent judgment as needed. Must be able to speak clearly on the phone and to fellow workers. Benefits: Competitive Compensation Package Medical + Dental + Vision Coverage 401K + Company Match Life Insurance + Long Term Disability Coverage - 100% Company Paid Health Savings Account (HSA) Gym Reimbursement Program Tuition Reimbursement Program Wellness Check Program - Insurance Premium Discounts EAP Resources Paid Holidays Paid Time Off (PTO) This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible. I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation. #EQUIFYFINANCIAL#LI-ONSITE #LI-JC1