Post job

Representative jobs at Hackensack Meridian Health - 74 jobs

  • Patient Intake Rep - Part Time - Evening

    Hackensack Meridian Health 4.5company rating

    Representative job at Hackensack Meridian Health

    Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Education, Knowledge, Skills and Abilities Required: + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. + Good organizational skills; ability to set priorities effectively. + Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 175408 Starting at $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $20.3 hourly 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Patient Intake Representative

    Hackensack Meridian Health 4.5company rating

    Representative job at Hackensack Meridian Health

    Our team members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The **Patient Intake Representative** is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. **Education, Knowledge, Skills and Abilities Required:** + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. + Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. + Good organizational skills; ability to set priorities effectively. + Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! 171307 Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $20.3 hourly 60d+ ago
  • Medical Billing Customer Service Representative

    Saint Peter's Healthcare System 4.7company rating

    Piscataway, NJ jobs

    Resource Services The Medical Billing Customer Service Representative will: * Answer incoming calls from assigned queue. Provide answers regarding general inquiries on patient bills. Handle patient payments over phone, guide patients with electronic payments over hospital website's patient portal. Direct any concerns regarding any billing issues or questions needing additional guidance to direct supervisor. Document all calls in notes in hospital system. * Retrieve and respond to voicemail messages within 24 hours (or 72 hours from Friday to Monday). Alert direct supervisor of any messages requiring adherence to department escalation policy. * Assist in enrolling patients in monthly payment plans. Provide information regarding plan, payment schedules and guidance in navigating third party website for enrollment. * Provide information and guidance on state financial assistance plans and initiate application process when necessary. * Handle incoming hard copy correspondence. Distribute items to appropriate parties including escalating documents for management review. Respond to basic requests for bills and enters insurance information in hospital system adhering to policy and procedure for billing. Process returned patient statements from posts office. Pursue updated address via web-based searches and document success in notes in hospital system. Requirements: * Bilingual (Spanish/English) preferred. * One (1) or more years experience as a Medical Insurance Biller or related responsibilities. Hospital billing strongly preferred. * Proficiency in Microsoft Office suite preferred. * Strong interpersonal skills necessary to lead or assist others and work effectively with all Resource Services, Patient Accounts and other facility staff as well as other internally and externally related groups/vendors. * Knowledge of Collection, A/R follow-up and billing. Knowledge of third-party payers, State and Federal Agencies (constantly changing) with regards to hospital billing and collection is helpful. * Understanding of HIPAA guidelines. Salary Range: 17.75 - 24.73 USD We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials. The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status. Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards. You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.
    $33k-38k yearly est. 54d ago
  • Registration Representative

    Saint Peter's Healthcare System 4.7company rating

    New Brunswick, NJ jobs

    Pediatric Ambulatory Clinic The Registration Representative will: * Identify primary and secondary payers. * Determine if services are in or out of network and alerts patients to cost differentials. * Identify and meet third-party payer requirements of immediate admission notification, precertification, referral or authorization inclusive of party payer requirements of immediate admission notification, precertification, referral or authorization. * Collect payment in full inclusive of co-payment and deposits. * Prepare patient's chart. * Communicate patient rights and responsibilities. Requirements: * Medical Terminology required * Bilingual English/Spanish strongly preferred * ICD coding experience * Strong customer service skills * Knowledge of third party payer, federal and state regulations desired * Highly motivated * Enthusiastic team player Salary Range: 17.30 - 23.36 USD We offer competitive base rates that are determined by many factors, including job-related work experience, internal equity, and industry-specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials. The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status. Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards. You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.
    $31k-37k yearly est. 31d ago
  • Patient Service Representative - $1,000.00 Sign on Bonus

    Hunterdon Healthcare 3.4company rating

    Bridgewater, NJ jobs

    Patient Service Representative - $1,000.00 Sign on Bonus # Position#Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties Qualifications Minimum Education: Required:#High School Diploma or Equivalent Preferred:#None Minimum Years of Experience (Amount, Type and Variation): Required:#None Preferred:#1-3 years experience in a Medical Office License, Registry or Certification: Required:#None Preferred:#None Knowledge, Skills and/or Abilities: Required:#Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred:#Knowledge of general office equipment # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Patient Service Representative - $1,000.00 Sign on Bonus Position Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties Qualifications Minimum Education: Required: High School Diploma or Equivalent Preferred: None Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office License, Registry or Certification: Required: None Preferred: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
    $33k-37k yearly est. 13d ago
  • Patient Representative-UCHC

    Rutgers University 4.1company rating

    Trenton, NJ jobs

    Details Information Recruitment/Posting Title Patient Representative-UCHC Job Category Staff & Executive - Administrative & Support - General Department UCHC Administration Overview University Correctional Health Care (UCHC), operating within Rutgers, The State University of New Jersey, is dedicated to excellence in providing physical, mental health, dental and sex offender treatment services to those involved in the criminal justice systems in New Jersey. UCHC operates with a total budget of $150 million and approximately 1,000 staff. We are committed to being a leader in the delivery of effective, compassionate and accessible care informed by research within correctional environments. We Care. We Teach. We Heal. We Improve. Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey's preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world. Posting Summary University Correctional Healthcare, operating within Rutgers, The State University of New Jersey, is seeking a Patient Representative, located in Trenton, NJ Under immediate supervision of the Quality Improvement Specialist - Ombudsman, investigates and problem solves grievances raised by incarcerated persons, issues raised by family or friends of inmates, and issues raised by the New Jersey Department of Corrections or other officials of the State of New Jersey concerning matters related to medical, mental health, and/or dental treatment Responsibilities include the following: * As the Patient Representative, investigates and problem solves issues raised by inmates, family, friends and /or advocates concerning issues related to medical, and/or dental treatment at the facility. * Finalizes investigation with a written report to be distributed according to policy and procedure. * Maintains daily work logs that summarize activity for monthly and yearly reports. * Provides follow-up on all grievances with merit to ensure problem resolution and propose systemic solutions to remedy problems. * Develops monthly grievance reports as assigned by the Quality Improvement Specialist - Ombudsman FLSA Exempt Grade 18S Salary Details Minimum Salary 51988.000 Mid Range Salary 61929.000 Maximum Salary 72984.000 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: * Medical, prescription drug, and dental coverage * Paid vacation, holidays, and various leave programs * Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options * Employee and dependent educational benefits * Life insurance coverage * Employee discounts programs For detailed information on benefits and eligibility, please visit: ************************************************** Position Status Full Time Working Hours 37.5 Standard Hours 37.50 Daily Work Shift Day Work Arrangement This position requires a full onsite work arrangement. Union Description HPAE 5094 Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP Qualifications Minimum Education and Experience Certifications/Licenses Required Knowledge, Skills, and Abilities * Bachelor's Degree, preferably in behavioral or social sciences, plus a minimum of two (2) years of experience in a hospital or other institutional health care setting with direct patient contact. * Valid Driver's License is required. Must possess own vehicle or alternative means of transportation from one site to another. * Equivalent experience, education and/or training may be substituted for the educational requirements Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Special Conditions Must be approved by the Department of Corrections (DOC) and adhere to all DOC requirements Posting Details Posting Number 25ST0294 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Off Campus City Trenton State NJ Location Details Central Administration Offices located in Trenton, NJ Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: *************************************************** Supplemental Questions Required fields are indicated with an asterisk (*). * * Do you have a Bachelor's Degree, preferably in a behavioral or social science? * yes * no * * How many years of experience in a hospital or other institutional health care setting with direct patient contact? (Open Ended Question) Applicant Documents Required Documents * Resume/CV Optional Documents * Cover Letter/Letter of Application
    $33k-37k yearly est. 16d ago
  • Patient Service Representative

    Hunterdon Healthcare 3.4company rating

    Flemington, NJ jobs

    Position#Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Registration/Checkout 2. Electronic Health Record 3. General Office Duties 4. Meeting Attendance # Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: One year of medical office experience License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Position Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Registration/Checkout 2. Electronic Health Record 3. General Office Duties 4. Meeting Attendance Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: One year of medical office experience License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
    $33k-37k yearly est. 60d+ ago
  • Patient Service Representative

    Hunterdon Healthcare 3.4company rating

    Flemington, NJ jobs

    Patient Service Representative # Position#Summary Provides clerical support and assistance to ensure that the business of the department is completed in the most effective, efficient, timely, accurate and customer friendly manner. Primary Position Responsibilities 1. Greets and checks in patients for scheduled appointments. 2.#Encounters patients in NextGen and bills accurately in Affinity. 3. Prepares documents for upcoming intakes. 4. Regularly reviews and updates insurance # demographic information required for billing. 5. Scans paperwork into appropriate folders in Next Gen and Affinity. 6. Provides telephone coverage on a daily basis. 7. Provides clerical support to clinical staff. Qualifications Minimum Education: Required:#High School Diploma or Equivalent Preferred:#None Minimum Years of Experience (Amount, Type and Variation): Required:#Minimum of two years experience in an office environment. Preferred:#None License, Registry or Certification: Required:#None Preferred:#None Knowledge, Skills and/or Abilities: Required:#Electronic Billing and Data collection systems. Preferred:#Familiar with Affinity and working knowledge of Next Gen EMR. # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. # The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Patient Service Representative Position Summary Provides clerical support and assistance to ensure that the business of the department is completed in the most effective, efficient, timely, accurate and customer friendly manner. Primary Position Responsibilities 1. Greets and checks in patients for scheduled appointments. 2. Encounters patients in NextGen and bills accurately in Affinity. 3. Prepares documents for upcoming intakes. 4. Regularly reviews and updates insurance & demographic information required for billing. 5. Scans paperwork into appropriate folders in Next Gen and Affinity. 6. Provides telephone coverage on a daily basis. 7. Provides clerical support to clinical staff. Qualifications Minimum Education: Required: High School Diploma or Equivalent Preferred: None Minimum Years of Experience (Amount, Type and Variation): Required: Minimum of two years experience in an office environment. Preferred: None License, Registry or Certification: Required: None Preferred: None Knowledge, Skills and/or Abilities: Required: Electronic Billing and Data collection systems. Preferred: Familiar with Affinity and working knowledge of Next Gen EMR. Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
    $33k-37k yearly est. 13d ago
  • Patient Service Representative

    Hunterdon Healthcare 3.4company rating

    Flemington, NJ jobs

    Position#Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties # Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Position Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
    $33k-37k yearly est. 40d ago
  • Patient Service Representative Pt Access

    Hunterdon Healthcare 3.4company rating

    Flemington, NJ jobs

    Position#Summary Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service. Primary Position Responsibilities Interviews patients and/or their representative Obtains and documents patient#s current demographic and financial information Verifies patient#s insurance eligibility and coverage Obtains signatures and completes all required and necessary forms and consents Collects point of service collections, copays, deductibles, , and coinsurance. Verifies eligibility with multiple insurance company websites. Refers patients with financial needs to financial counselors with hospital assistance department. Qualifications Minimum Education: Required: High School Diploma or Equivalent Preferred: None Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: One year of medical office or customer service experience License, Registry or Certification: Required: None Preferred: None Knowledge, Skills and/or Abilities: Required: PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills Preferred: Medical terminology, Insurance knowledge, Medical Front Office experience. # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Position Summary * Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service. Primary Position Responsibilities * Interviews patients and/or their representative * Obtains and documents patient's current demographic and financial information * Verifies patient's insurance eligibility and coverage * Obtains signatures and completes all required and necessary forms and consents * Collects point of service collections, copays, deductibles, , and coinsurance. * Verifies eligibility with multiple insurance company websites. * Refers patients with financial needs to financial counselors with hospital assistance department. Qualifications * Minimum Education: * Required: * High School Diploma or Equivalent * Preferred: * None * Minimum Years of Experience (Amount, Type and Variation): * Required: * None * Preferred: * One year of medical office or customer service experience * License, Registry or Certification: * Required: * None * Preferred: * None * Knowledge, Skills and/or Abilities: * Required: * PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills * Preferred: * Medical terminology, Insurance knowledge, Medical Front Office experience. Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
    $33k-37k yearly est. 60d+ ago
  • Patient Service Representative

    Hunterdon Healthcare 3.4company rating

    Raritan, NJ jobs

    Position#Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties # Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Position Summary Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care. Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office License, Registry or Certification: Required: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
    $33k-37k yearly est. 40d ago
  • Patient Service Representative

    Hunterdon Healthcare 3.4company rating

    Lambertville, NJ jobs

    Patient Service Representative # Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties Qualifications Minimum Education: Required:#High School Diploma or Equivalent Preferred:#None Minimum Years of Experience (Amount, Type and Variation): Required:#None Preferred:#1-3 years experience in a Medical Office License, Registry or Certification: Required:#None Preferred:#None Knowledge, Skills and/or Abilities: Required:#Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred:#Knowledge of general office equipment # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). Patient Service Representative Primary Position Responsibilities 1. Rev Cycle, Insurance Eligibility and Payments 2. Registration and Checkout 3. Scheduling 4. Electronic Health Record 5. General Office Duties Qualifications Minimum Education: Required: High School Diploma or Equivalent Preferred: None Minimum Years of Experience (Amount, Type and Variation): Required: None Preferred: 1-3 years experience in a Medical Office License, Registry or Certification: Required: None Preferred: None Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
    $33k-37k yearly est. 23d ago
  • Patient Services Rep

    Cooper University Health Care 4.6company rating

    Mount Laurel, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements * Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. * Must possess excellent communication skills both verbal and written. * You must be skilled in the use of computers. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00
    $35k-39k yearly est. Auto-Apply 60d+ ago
  • Patient Intake Rep - Per Diem - Day

    Hackensack Meridian Health 4.5company rating

    Representative job at Hackensack Meridian Health

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Rep at Hackensack Meridian Health includes: Communicates all pertinent information to patient/customer at initial and subsequent contacts. Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. Verifies insurance on all new referrals and screens appropriately for department specific needs. Documents all interactions with insurance representatives, patients/customers and interested parties. Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. Informs patient of co-payment/payment responsibilities and collects payment. Compiles new patient chart including department forms. Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. Good organizational skills; ability to set priorities effectively. Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $20.32 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $20.3 hourly Auto-Apply 57d ago
  • Healthcare Access Specialist

    Cooper University Health Care 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description * The HCA Patient Access Specialist communicates with insurance companies, patients, and healthcare providers to resolve discrepancies, update records, and ensure proper billing. Accuracy is crucial to prevent claim denials and facilitate smooth reimbursement processes. This role requires attention to detail, strong organizational skills, knowledge of insurance policies, sense of urgency to meet time-sensitive insurance requirements, and effective communication skills to navigate the complexities of healthcare billing. * The HCA Patient Access Specialist is responsible for ensuring quality patient registration, validation, and verification of insurance information. Collects and reviews all patient insurance information needed to complete the benefit verification process. Investigates missing data needed to complete the verification process. Troubleshoots and seeks solutions to problems related to questions and concerns over health insurance coverage. Knowledgeable with coordination of benefits and completing MSPQ episodically to ensure proper coordination for Medicare recipients. Additional responsibilities include point of service collections, positive telephone etiquette, and patient satisfaction in support of Cooper University Hospital Mission and Core Values. Must be able to work independently and as a team with an enthusiastic personality. * Knowledgeable of state and federal government funding programs such as Medicare, Medicaid, and requirements to satisfy timely notification of rights as it pertains to these programs. Additionally, securing and delivering proper correspondence needed to satisfy those requirements such as CMS IMM, CMS MOON, NJ Observation, and CMS NSA forms. * Uses all modes of electronic insurance verification, RTE, portals such as NaviNet, Availity, PEAR, Notivasphere, insurance verification websites as well as telephonic verification as needed. When appropriate, ensures the payer receives a Notice of Admission on all admissions, scheduled and non - scheduled, within 24 - hours or the next business day. Submits notice of admissions to all payors via electronic portal or fax transmittal as appropriate and timely. * The HCA Patient Access Specialist communicates as appropriate with the physicians, NJ Medical Examiners, the Sharing Network, and Funeral Directors to ensure timely handling of deceased patients. Initiates electronic death record via NJ EDRS. Experience Required * 2 years in -Minimum one year of registration or billing experience working in a medical facility. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * 3-5 years preferred. * Preferred Experience includes: * Minimum one year of registration or billing experience working in a medical facility. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * Epic experience preferred Education Requirements High School Diploma or Equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification or HFMA Certified Revenue Cycle certification (Preferred) Special Requirements * Excellent verbal and written communications skills * Experienced in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, * registration, and billing systems. * Exceptional customer service and interpersonal skills * Proficiency in working with payor on-line portals, i.e., NaviNet, Passport, Availity, and other third-party eligibility systems preferred. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Patient Intake Representative

    Hackensack University Medical Center 4.5company rating

    Representative job at Hackensack Meridian Health

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Intake Representative is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes: * Communicates all pertinent information to patient/customer at initial and subsequent contacts. * Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. * Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. * Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. * Verifies insurance on all new referrals and screens appropriately for department specific needs. * Documents all interactions with insurance representatives, patients/customers and interested parties. * Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. * Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. * Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. * Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. * Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. * Informs patient of co-payment/payment responsibilities and collects payment. * Compiles new patient chart including department forms. * Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. * Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. * Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. * Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. * Good organizational skills; ability to set priorities effectively. * Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $20.32 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $20.3 hourly Auto-Apply 27d ago
  • Patient Intake Representative

    Hackensack Meridian Health 4.5company rating

    Representative job at Hackensack Meridian Health

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Patient Intake Representative is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Representative at Hackensack Meridian Health includes: Communicates all pertinent information to patient/customer at initial and subsequent contacts. Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. Verifies insurance on all new referrals and screens appropriately for department specific needs. Documents all interactions with insurance representatives, patients/customers and interested parties. Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. Informs patient of co-payment/payment responsibilities and collects payment. Compiles new patient chart including department forms. Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. Good organizational skills; ability to set priorities effectively. Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $20.32 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $20.3 hourly Auto-Apply 60d+ ago
  • Patient Intake Representative - Health and Wellness Center

    Hackensack University Medical Center 4.5company rating

    Representative job at Hackensack Meridian Health

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. This Patient Intake Representative is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records. Responsibilities A day in the life of a Patient Intake Representativeat Hackensack Meridian Health includes: * Communicates all pertinent information to patient/customer at initial and subsequent contacts. * Answers incoming department calls within three rings. Fields department call volume: asks appropriate questions to screen calls, relays accurate information to caller, takes appropriate action. * Monitors voicemail and initiates appropriate follow-up. Relays messages to staff per department guidelines. * Obtain and document all pertinent information for scheduling intake to facilitate effective insurance verification, scheduling and registration processes. * Verifies insurance on all new referrals and screens appropriately for department specific needs. * Documents all interactions with insurance representatives, patients/customers and interested parties. * Pursues, researches and relays any discrepancies to insurance company representatives, patients and appropriate supervisors. * Compiles statistical information as needed per department needs. Prints daily scheduling reports. Forwards reports to referral sources documenting accurate information. * Follows department procedures for initiating required authorizations for services and verifying receipt of authorizations. * Pre-registers patients per department guidelines. Obtains insurance cards, prescriptions, insurance referrals along with other required registration forms. * Updates, revises and enters all information in registration system. Obtains patient signatures on all registration paperwork. * Informs patient of co-payment/payment responsibilities and collects payment. * Compiles new patient chart including department forms. * Schedules, re-schedules, coordinates and prioritizes scheduling of multiple service needs. Updates schedules per department guidelines. * Advises patient/customer of department guidelines related to scheduling, registration, cancellations and late arrivals. * Completes all scheduling processes prior to patient's first visit and assures that all involved parties have necessary information. * Other duties and/or projects as assigned. * Adheres to HMH Organizational competencies and standards of behavior. * Lifts a minimum of 5 lbs., pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day. Qualifications Education, Knowledge, Skills and Abilities Required: * High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. * Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting. * Good organizational skills; ability to set priorities effectively. * Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Minimum rate of $22.77 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved
    $22.8 hourly Auto-Apply 7d ago
  • Patient Account Rep Follow Up

    Cooper University Hospital 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Verify eligibility with insurance companies. Communicate with patients and insurance companies regarding co-pays, deductibles, denials, and Cost of Benefit (COB) issues. Resolve accounts timely and effectively. Provides excellent customer service. Experience Required 1 year healthcare billing experience. Hospital Medicaid experience preferred. Education Requirements High School Diploma or Equivalent required. Special Requirements Medical billing/coding knowledge; Comfortable with MS Office Suite (i.e. Excel, Word, PowerPoint); Excellent oral and written communication skills; Ability to successfully interact with insurance carriers, patients, and administration. Salary Min ($) USD $20.00 Salary Max ($) USD $31.00
    $33k-40k yearly est. Auto-Apply 36d ago
  • Patient Account Rep II PRN

    Cooper University Hospital 4.6company rating

    Camden, NJ jobs

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Performs billing functions. Insurance verification and patient communication regarding co-payment, deductible, etc. functions. Maintains accurate patient billing account information. Provides excellent customer service. Interfaces with all levels of staff, management & Physicians. Experience Required 2 years clerical experience. Excellent oral and written communication skills, computer literate, comfortable with MS Office software. Ability to successfully interact with researchers, patients, and administration are required. Education Requirements High School Diploma or Equivalent required. Salary Min ($) USD $17.50 Salary Max ($) USD $27.00
    $33k-40k yearly est. Auto-Apply 60d+ ago

Learn more about Hackensack Meridian Health jobs

View all jobs