Hart Medical Equipment jobs in Detroit, MI - 32 jobs

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time, M - F Location: Detroit, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: The Hospital Liaison serves as a vital link between healthcare providers, patients, and Hart Medical Equipment. This role focuses on facilitating smooth communication and coordination of care, ensuring patients receive timely and appropriate services. Responsibilities include managing referrals, educating patients and maintaining strong relationships with hospital staff and community partners. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Assists all internal and external customers in a professional manner. Maintain a positive, empathetic and professional attitude toward customers at all times. Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Establish relationships with referral sources such as physicians, hospitals, case managers, social workers, clinicians, medical assistants, etc. in order to grow the business and improve communication and operations. Grow the business in your respective hospital. Prepare presentations to present to referral sources In-service referral sources and provide meetings Work with referral sources to ensure proper documentation Sell/educate referral sources on the components of DME services and explain the interrelation of these services with healthcare payers Acquire and retain strong product knowledge Coordinates home equipment service request with Dispatch for prompt delivery. Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed. Provide customers with product and service information. Maintain current knowledge on Medicare, Medicaid and third party payer sources for equipment. Verifies medical necessity, insurance coverage and physician orders for all insurance assigned services. Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance. Understanding and striving to meet or exceed department metrics while providing excellent customer service. Making sales or recommendations for products or services that may complement client needs, as applicable. Other duties as assigned by management. SUPERVISORY RESPONSIBILITES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). 6 months of relevant customer service experience preferred. Skills & Abilities Excellent interpersonal, written and oral communication skills. Customer service orientation Attention to detail Good data entry skills Proficiency with computers, with strong typing skills Ability to work in a fast paced environment By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Element has an opportunity for an Inside Sales Team Lead. In this role, you will lead and coach a small team focused primarily on quotation management, ensuring quick and accurate turnaround of requests for quotes (RFQs) and related customer inquiries. While the primary emphasis is on service, accuracy, and responsiveness, the team also supports light selling activity through the management of house accounts and proactive follow-up with customers. This role is critical in ensuring a positive customer experience and driving operational excellence within Element's inside sales function. The Inside Sales Team Lead is detail-oriented, customer-focused, and highly organized. You thrive in a fast-paced environment where accuracy and speed are equally important. You will balance leadership responsibilities with hands-on involvement, ensuring your team delivers quotations quickly and correctly, while also supporting customer needs on house accounts. By setting high standards and coaching your team, you will help create a culture of accuracy, responsiveness, and customer satisfaction. Responsibilities * Lead and support a small team responsible for generating and delivering accurate customer quotations * Ensure timely response to inbound RFQs, with a strong emphasis on "first-time-right" accuracy and quick turnaround times * Provide coaching, training, and ongoing feedback to drive efficiency, accuracy, and customer satisfaction * Establish clear expectations for quotation response time, follow-up activity, and communication standards * Monitor team activity to ensure consistency in processes, quality of outputs, and use of CRM systems for tracking opportunities and customer details * Provide light sales support by overseeing house accounts, conducting follow-up on open quotations, and identifying opportunities to strengthen customer relationships * Partner with commercial and operational teams to resolve customer issues, align on pricing strategies, and share customer insights * Foster a collaborative and customer-first team culture, balancing efficiency with service quality * Ensure compliance with Element policies, trade regulations, and applicable governance requirements Skills / Qualifications * 3-5 years of sales support, customer service, or quoting experience, with some team leadership or mentoring responsibilities * Strong attention to detail with the ability to ensure accuracy and consistency in all quotations * Excellent organizational skills with the ability to manage multiple RFQs and deadlines at once * Effective written and verbal communication skills for customer-facing interactions and internal coordination * Proficiency with Microsoft Office applications (Word, Excel) and CRM systems * Strong problem-solving skills, with the ability to address customer questions and resolve issues efficiently * Demonstrated ability to coach or mentor peers and foster a high-performing team environment * Availability and flexibility to support business needs; some limited travel may be required #LI-TF1 Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

Hart Xpress Part-Time Delivery Driver (Gig-Economy Driver) Love to drive and make a difference? Do you want to pay it forward while getting paid? Enjoy helping others? GET PAID to help patients breathe easier by delivering oxygen cylinders and supplies to their homes. Join the Hart Xpress fleet of drivers using your minivan, conversion van, full-size cargo van, or box truck. Drive mornings, afternoons, or evenings - it's up to you! Why Hart Xpress? · Pay that is worth your time ($15 - $30/hr., including mileage reimbursement) · Live dispatch team to help you succeed · Be your own boss, work whenever you want · Get paid weekly · Part-time employee with W2 (no 1099) · Company provided PPE for COVID-19 precautions Hart Xpress allows you to work when you want, for as long you want (up to 29 hours each week), as a part-time employee. No matter your profession, supplement your weekly income by joining Hart Xpress. Even short term, seasonal workers looking for extra income during the fall, winter, spring, and summer are welcome. Previous experience is not necessary. Apply now! Requirements: · Must be at least 18 years old · Compassion for others · Valid driver's license · Pass a background check, including drug testing · Android or iPhone smartphone · Motor vehicle (minivan, conversion van, full-size cargo van, or box truck) with auto insurance · Must be able to lift at least 50 lbs. · Will be responsible for completing and turning in patient paperwork at the end of each day Job Type: Part-time Pay: $15.00 - $30.00 per hour By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Element has an opportunity for a Hydraulics Test Engineer at our Warren, MI lab to setup and perform various types of tests that utilize Hydraulic actuators by leading a team of technicians and interfacing with the customer. Testing services at Element Warren include: Materials testing (non-metallic), VOC testing, vibration testing, hydraulic testing including multi-axis simulation testing (MAST), interiors / exteriors testing, seat testing and environmental testing. If you are not currently authorized to work in the US, Element Materials Technology will not consider your job application. Any candidate must be lawfully eligible to work in the US as a US Citizen or Permanent Resident of the United States. Salary: $70-85K/year E Responsibilities * Oversee, manage, and conduct on-site testing of customer provided products based on provided standards or specifications. This includes understanding designs and schematics, validating project scope, equipment test setup and script writing, as well as delivering customer results * Core testing will include ultimate load testing, fatigue load testing, vibration durability testing * Provide technical and engineering leadership, supporting the development of new technologies and new test setups * Simultaneously support multiple projects, accountable for accurate and timely release of testing data to customers including writing reports * Oversee standard and/or routine technical problem-solving activities * Communicate project status and test results to customer, commercial team members, and management throughout testing, while providing on-going technical support to clients throughout the project * Provide input and support on business development opportunities with new or existing customers * Be adept at drawing on internal knowledge as well as industry and/or academic resources in reaching testing conclusions * Be accountable for accurate and timely release of testing data to customers including signoffs of quality control data as acceptable * Be expected to obtain guidance in non-routine situation testing * Have the ability to oversee standard and/or routine technical problem-solving activities * Interact with customers on technical issues and questions * Make both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders * Carry out crucial examination and implementation of testing concepts and data * Utilize an assortment of skill, methods, procedures and materials in advanced testing analysis Skills / Qualifications * Bachelors of Science degree in a engineering or testing related field; preferred focus in electrical or mechanical engineering * 0-5 years engineering experience * Strong customer service experience * Working knowledge of laboratory safety and quality management systems (preferred ISO17025) * Proficiency in Microsoft Applications (Word, Excel, Outlook) and database applications * Ability to interact professionally with employees, vendors, and customers * Must be self-motivated and adaptable, able to work independently in a fast-paced, rapidly changing environment * Excellent communication skills both verbal and written, organization, time-management, and customer service skills * In-depth understanding of testing concepts; able to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in diagrams or mathematical form, and deal with multiple abstract and concrete variables #LI-TF1 Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) "If you need an accommodation filling out an application, or applying to a job, please email ***********************"

Element has an opportunity for Maintenance and Calibration Engineer (Metrology) to join our growing team in Ann Arbor, MI. The Maintenance and Calibration Engineer (Metrology)is responsible for developing and executing installation, operational, and performance qualification protocols on instruments and equipment that is compliant with regulatory requirements, and leading repair efforts. Responsibilities * Maintain master list of lab instrument and equipment for Ann Arbor site. * Support instrument calibration schedules and coordinate outsourced calibrations. * Identify and manage instrument qualification/validation status' for regulated projects. * Coordinate purchasing, installation, and IQ/OQ/PQ of new instruments and equipment. * Work with other team members to manage the OpenLab chromatography data system software and hardware configuration. * Work with other team members to manage the ELPRO environmental monitoring system software and hardware configuration. * Conduct maintenance and verifications for GC-FID, GC-MS/MS, U/HPLC, and LC-MS/MS. * Coordinate purchasing and inventory of instrument preventative maintenance consumables. * Diagnose and repair equipment. * Schedule third party services. * Uses statistics to analyze measurement standards and processes * Develops calibration methods and techniques based on principles of measurement science, technical analysis of measurement problems, and accuracy and precision requirements. * Maintains qualification and calibration status of all instruments and equipment. * Recommends the purchase of equipment for the laboratory and coordinates ordering. * Performs preventative and routine maintenance on instruments and equipment. * Troubleshoots instrument and equipment issues and purchases parts as necessary. Skills / Qualifications * BS in chemistry, engineering or related fields, preferred, but experienced individuals with an associate degree or high school diploma are encouraged to apply. * Previous related experience preferred but not required * Excellent problem-solving abilities and an attitude of learning * Excellent verbal and written communication skills. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Ability to function well in a high-paced and at times stressful environment. * Proficient with Microsoft Office Suite or related software. * Proficiency with GC-FID and/or GC-MS strongly encouraged. * Proficiency with HPLC, LC-MS/MS, TGA, DSC, or FTIR are a major plus. * Good fundamentals and ability to learn quickly Physical Requirements: * Lifting up to 40 pounds on occasion * Sitting and/or standing for long periods of time * Walking throughout the day * Ability to read and write #LI-TK1 Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

Status: Full Time Location: This will start as a floating position, must be able to travel daily to either Dearborn, Detroit, Royal Oak, Macomb, Southfield or other Metro Detroit locations Hours: M-F, 8:30 - 5 Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: This position assesses patients, designs, fits and/or adapts orthotic/prosthetic equipment for patients with the highest level of customer service. This position will also interact with current and potential referral sources, including physicians, case managers, office managers, etc. as a point of contact between referrals and operations to ensure service and quality expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit. Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort. Instruct patients in the use and care of orthoses/prostheses. Maintain patient records. Confer with physicians to formulate specifications and prescriptions for orthotic and prosthetic devices. Repair and modify orthotic /prosthetic appliances. Update skills and knowledge by attending conferences and seminars. Show and explain orthotic /prosthetic appliances to healthcare workers. Activities include identification, development and retention of key referral sources. Work closely with management in developing sales goals and objective. Maintain knowledge of company policies and procedures as they relate to the above duties. Must maintain a genuine care and concern for patients and their families. Must be available to work on call. Must possess a personal vehicle in good working condition in order to perform site and home visits. Provide orthotics education for HME employees. Assist in the coordination of orthotics/prosthetics inventory levels. Conduct in-services for referral sources and other related groups. Must complete monthly expense/mileage reports as required by manager. Other duties as assigned by management. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). College degree in an allied health field or other related area preferred. Must be certified by ABC and/or BOC as a Certified Prosthetist Orthotist. A strong background in patient care and customer service. Familiarity with payer source requirements and legal aspects is beneficial. Two years of related clinical experience preferred. Skills & Abilities The ability to represent Hart Medical Equipment and self in a courteous, dynamic and engaging manner and to build confidence/trust with customers, referrals and other employees. Advanced written and verbal communication skills. Self- starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps. Ability to identify potential referral sources and develop relationships built on trust with these referral sources. Commitment to high ethical standards. Must be able to work independently in a fast paced environment. CERTIFICATES, LICENSES, REGISTRATIONS Must be certified by ABC and/or BOC as a CPO or BOCPO PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, occasionally 50 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: This will start as a floating position, must be able to travel daily to either Dearborn, Detroit, Royal Oak, Macomb, Southfield or other Metro Detroit locations Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: This position requires continual education and training in Medical Terminology, Anatomy & Physiology. The individual will develop skill sets with patient assessment and fitting “off the shelf” and prefabricated Orthosis. This path can be utilized as a transitionary position for an individual who strives to become a Certified Fitter of Orthotics. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit. Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort. Instruct patients in the use and care of orthoses. Maintain patient records. Experience with HDMS, Inventory Management & Purchasing. Experience verifying Insurance benefits Activities include identification, development and retention of key referral sources, including physicians, case managers, office managers, third party payors, etc. in physician offices, hospitals and clinics. Maintain knowledge of company policies and procedures as they relate to the above duties. Must maintain a genuine care and concern for patients and their families. Must possess a personal vehicle in good working condition in order to perform site and home visits. Assist in the coordination of orthotics inventory levels. Must complete monthly expense/mileage reports as required by manager. Work “On-Call” as needed. Other duties as assigned by management. SUPERVISORY RESPONSIBILITES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be professional, prompt, familiar with HDMS and able to multi task. Developing positive relationships with internal and external patients and staff. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). College degree in an allied health field or other related area preferred. Basic Anatomy and Medical Terminology. Strong background in patient care and customer relations. Familiarity with payer source requirements and legal aspects preferred. Athletic Trainer, Medical Assistant and Physical Therapy Assistant candidates will be strongly considered Skills & Abilities The ability to represent Hart Medical Orthotics & Prostetics and self in a courteous, dynamic and engaging manner and to build confidence/trust with patients, referrals and other staff. Advanced written and verbal communication skills. Self- starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps. Ability to identify potential referral sources and develop relationships built on trust with these referral sources. Commitment to high ethical standards. Must be able to effectively present information and respond to questions from groups of managers, referral sources, patients and colleagues. Language Skills Proficient English (written, verbal) Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure using a calculator. Analytical & Problem Solving Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Certifications preferred, but not a requirement PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment can be a Medical Building, Physicians office, or DME retail setting. Will be required to drive in all seasons. TRAINING Orientation and selected courses must be completed in the designated time frame. Training will consist of supervised on the job patient care, educational opportunities from colleagues and staff. The culmination of training will prepare the individual to sit for the ABC Certified fitter examination and apply to become a Certified Fitter of Orthotics. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Job Description Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Grand Blanc, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Ensures quality assurance for processed orders respecting Hart policies and insurance guidelines. Ensures the Certificate of Medical Necessity is completed to release claims. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Reviews documentation to confirm qualifications for insurance guidelines have been met. Creates Certificate of Medical Necessity within the system to encompass all billable items and qualifying diagnoses. Assists with unbilled report for applicable CMN holds - CMN Not Attached. Responsible for logging good/completed scripts for release of revenue. Reviews new and old accounts needing a Certificate of Medical Necessity (CMN), checking for accuracy and completeness. Update any patient information or diagnosis information as needed. Assists with unbilled report for applicable CMN holds - renewal of expired CMN's. Responsible for logging good/completed scripts or returned CMN's. Make phone calls regarding unreturned CMN's, meeting department phone call requirements, and trouble-shoot reasons CMN's are not returned. Answer incoming calls from patients and physicians. Perform appropriate communication to ensure the doctor table within HDMS is maintain, updated and accurate. Obtain completed ABN when necessary for non-compliant patients. Work daily problem CMN's that come back incomplete. Understanding and striving to meet or exceed department metrics, as well as continually tracking and taking ownership of all numbers that fall within the providership table. Maintain current knowledge on Medicare, Medicaid, and all third party payers for equipment coverage and continued compliance. Uphold positive attitude towards tasks and co-workers, as well as a commitment to teamwork throughout the documentation team and the organization. Implement changes as requested that affect A/R and audit compliance. Other duties as requested by Management. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience. Skills & Abilities Excellent interpersonal, written and verbal communication skills. Attention to detail Good data entry skills Proficiency with computers, with strong typing skills. Good organization skills Language Skills Proficient English (verbal, written) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment with moderate level noise. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR TxT8I4wBkj

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Southfield, MI but could be asked to cover in West Bloomfield, Rochester, and Macomb if needed. Hours: M-F, 8 - 5, plus On Call Hart Medical Equipment offers a competitive salary and benefits package. EOE We are looking for a patient focused respiratory therapist assistant to provide and coordinate respiratory care services under the direction of a Licensed Respiratory Therapist. Observing, assessing, and monitoring response of individuals to limited respiratory services. Development, implementation, and modification of respiratory treatment plans based on clinical pathways, referrals, and written, verbal, or telecommunicated orders of a physician; application, operation, and management of PAP therapy Non-clinical support of oxygen, suction, basic tracheostomy setup with no oxygen, and the HFHS VAD support. Must be able to read and interpret insurance documents, medical records and written orders. Must be able to chart in detail, both written and in applicable database, ongoing patient care. Coordinates and performs PAP set-ups, mask refits, pressure changes, and assist with patient owned equipment repair processing. Must be able to do basic respiratory procedures. This includes cpap, bipap, basic trach with no oxygen. This position will not do specialized or high tech equipment as determined by management. Provides appropriate deliveries, set-up, and instruction as assigned to respiratory customers. Provides plan of service / plan of treatment services to evaluate, assess and meet the customer's needs, goals and requirements and / or appropriateness of service / therapy. Assists the Medical Equipment Technicians with oxygen concentrator maintenance service as needed. Coordinates and performs quality assurance and maintenance services on respiratory therapy items as described in the maintenance reference manuals. Delivers and instructs customer and / or caregivers on the proper and safe use of oxygen concentrators, liquid oxygen systems, cylinder oxygen systems and respiratory items. Instructs customers and / or care givers on infection control procedures and are in compliance with internal and external regulations. Coordinates and/or completes all equipment maintenance management records as required by the company. Coordinates and assists with obtaining all prescriptions and / or Certificate of Medical Necessity forms required for internal and external policies and regulations and for billing to insurance companies. Conducts or arranges in-service for staff relating to respiratory equipment services. Gather any needed customer or insurance information as required. Fills out appropriate paperwork i.e. Plan of Care, order invoices, and maintains computer data base as needed. Performs Service calls as needed including assisting Medical Equipment Technicians with other DME deliveries when needed. Provides customer service support as needed to address patient calls, questions, or orders including triaging of trouble calls or equipment failures. Available for 24 hours on-call assignments, including nights, weekends, and holidays. Must possess a personal vehicle in good working condition in order to perform home visits. Education and/or Experience High school diploma or general education degree (GED). A medical related degree is preferred. One year of durable medical equipment, hospital or other relevant experience or a combination of education and experience. Must have a valid driver's license and insurance with a good driving record. Must be able to pass a background check. Skills & Abilities Excellent interpersonal, written and oral communication skills. Customer service orientation Attention to detail Good data entry skills Proficiency with computers, with strong typing skills Ability to work in a fast paced environment. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE Status: Full Time 2 positions Available! Hours: 8:30 - 5 Location: Southfield, MI SUMMARY: Provides exceptional patient care by delivering, setting-up and providing instruction on the proper use and care of equipment in a compassionate and respectful manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Delivers and picks up equipment from homecare patients. Sets up equipment and instructs patients on the proper care and use of the equipment. Assists patients in solving problems regarding equipment use. Deliver and/or pick up, on average, 3-4 medical and/or standard beds per day with the potential for more than average on any given day. Loads and unloads equipment onto delivery vehicle. Verifies all equipment and additional stock is loaded before leaving for deliveries. Complete vehicle inspection and ensure vehicle meets policy guidelines. Makes contact with patient with estimated time of delivery. Review daily orders/deliveries and communicates with dispatch regarding necessary changes. Unless directed by dispatch, follows numerical delivery route. Dispatch must be notified of any route changes immediately. Completes, maintains and signs the drivers log on a daily basis. Logs in and updates driver management system as day progresses. Responds to emergency calls and new patient orders to deliver equipment as needed during regular business hours and during on-call rotation as defined by respective leadership. Complete and turn in all paperwork at the end of each workday. Notify manager if you suspect physical abuse, an unsafe home environment or unsanitary conditions while making a delivery. Follows the Medial Equipment Technician Work Instructions (DTWI001). Completes warehouse duties during slow periods. Cleans equipment as needed. Regular onsite attendance and punctuality. Responsible for delivery in all of Hart's delivery area, not just home location. Wears Personal Protective Equipment (PPE) as required. Maintain an active chauffer's license at all times. Other duties as requested by management. Education and/or Experience High school diploma or general education degree (GED). Previous DME experience or relevant experience preferred. Skills & Abilities Strong interpersonal and customer service skills. Ability to remain professional in stressful situations. Must be able to pass applicable background check for location. Drug Screen (DOT where applicable) Physical (DOT where applicable) TB Testing State Criminal State/National Sex Offender Office of Inspector General Have and maintain a valid Chauffer's license. Working knowledge and comfort with smart phones. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions provided they do not pose an undue hardship on the Company. Medical Equipment Technicians (MET) are required to deliver all home medical equipment for the position. If an MET has a restriction, they will be paced in an open position that can accommodate the restriction, provided there is an open position available and the employee meets the qualifications for the position. If the restriction cannot be accommodated, they will follow the appropriate leave policy. Required to regularly walk, talk and hear. Required to sit for periods of time in vehicle. Regularly stand and lift objects, including but not limited to, medical and standard beds, over the bed tables, wheelchairs, and concentrators, from 1” to 36” high with weights ranging from 10 lbs. - 100 lbs., occasionally up to 170 lbs. Objects will be carried from 1 to 350 ft. This includes possible travel up and down stairs, ramps or elevators. Frequently required to push or pull objects, including but not limited to, oxygen tanks, hydraulic lifts, and wheelchairs, weighing from 20 lbs. - 100 lbs. through various surfaces using dollies or carts. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to pass the Department of Transportation physical. All employees are required to work in a safe manner Wear PPE as required. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Job Description Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time, M - F Location: Warren, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: The Hospital Liaison serves as a vital link between healthcare providers, patients, and Hart Medical Equipment. This role focuses on facilitating smooth communication and coordination of care, ensuring patients receive timely and appropriate services. Responsibilities include managing referrals, educating patients and maintaining strong relationships with hospital staff and community partners. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Assists all internal and external customers in a professional manner. Maintain a positive, empathetic and professional attitude toward customers at all times. Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Establish relationships with referral sources such as physicians, hospitals, case managers, social workers, clinicians, medical assistants, etc. in order to grow the business and improve communication and operations. Grow the business in your respective hospital. Prepare presentations to present to referral sources In-service referral sources and provide meetings Work with referral sources to ensure proper documentation Sell/educate referral sources on the components of DME services and explain the interrelation of these services with healthcare payers Acquire and retain strong product knowledge Coordinates home equipment service request with Dispatch for prompt delivery. Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed. Provide customers with product and service information. Maintain current knowledge on Medicare, Medicaid and third party payer sources for equipment. Verifies medical necessity, insurance coverage and physician orders for all insurance assigned services. Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance. Understanding and striving to meet or exceed department metrics while providing excellent customer service. Making sales or recommendations for products or services that may complement client needs, as applicable. Other duties as assigned by management. SUPERVISORY RESPONSIBILITES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). 6 months of relevant customer service experience preferred. Skills & Abilities Excellent interpersonal, written and oral communication skills. Customer service orientation Attention to detail Good data entry skills Proficiency with computers, with strong typing skills Ability to work in a fast paced environment By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR wt Ucti8CKy

Job Description Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: This will start as a floating position, must be able to travel daily to either Dearborn, Detroit, Royal Oak, Macomb, Southfield or other Metro Detroit locations Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: This position requires continual education and training in Medical Terminology, Anatomy & Physiology. The individual will develop skill sets with patient assessment and fitting “off the shelf” and prefabricated Orthosis. This path can be utilized as a transitionary position for an individual who strives to become a Certified Fitter of Orthotics. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit. Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort. Instruct patients in the use and care of orthoses. Maintain patient records. Experience with HDMS, Inventory Management & Purchasing. Experience verifying Insurance benefits Activities include identification, development and retention of key referral sources, including physicians, case managers, office managers, third party payors, etc. in physician offices, hospitals and clinics. Maintain knowledge of company policies and procedures as they relate to the above duties. Must maintain a genuine care and concern for patients and their families. Must possess a personal vehicle in good working condition in order to perform site and home visits. Assist in the coordination of orthotics inventory levels. Must complete monthly expense/mileage reports as required by manager. Work “On-Call” as needed. Other duties as assigned by management. SUPERVISORY RESPONSIBILITES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be professional, prompt, familiar with HDMS and able to multi task. Developing positive relationships with internal and external patients and staff. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). College degree in an allied health field or other related area preferred. Basic Anatomy and Medical Terminology. Strong background in patient care and customer relations. Familiarity with payer source requirements and legal aspects preferred. Athletic Trainer, Medical Assistant and Physical Therapy Assistant candidates will be strongly considered Skills & Abilities The ability to represent Hart Medical Orthotics & Prostetics and self in a courteous, dynamic and engaging manner and to build confidence/trust with patients, referrals and other staff. Advanced written and verbal communication skills. Self- starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps. Ability to identify potential referral sources and develop relationships built on trust with these referral sources. Commitment to high ethical standards. Must be able to effectively present information and respond to questions from groups of managers, referral sources, patients and colleagues. Language Skills Proficient English (written, verbal) Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure using a calculator. Analytical & Problem Solving Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Certifications preferred, but not a requirement PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment can be a Medical Building, Physicians office, or DME retail setting. Will be required to drive in all seasons. TRAINING Orientation and selected courses must be completed in the designated time frame. Training will consist of supervised on the job patient care, educational opportunities from colleagues and staff. The culmination of training will prepare the individual to sit for the ABC Certified fitter examination and apply to become a Certified Fitter of Orthotics. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR 6eSpRG0gjU

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Location: Southfield, MI Hours: Part time or full time. Flexible hours, willing to work with any schedule. Hart Medical Equipment offers a competitive salary and benefits package. EOE We are looking for a patient focused, compassionate Respiratory Therapist (RT) who provides preventative, diagnostic, therapeutic and rehabilitative services under the direction of a provider or by protocols. The RT must have current license in the State of Michigan. We are looking for graduates of accredited programs and/or one year of experience or a combination of both education and experience. The RT must have reliable transportation, a good driving record and will drive in all weather conditions. Must be able to lift and move up to 50 lbs. · Coordinates and performs clinical respiratory services provided to customers. · Provides appropriate deliveries, set-up, and instruction to clinical respiratory customers. · Provides plan of service / plan of treatment services to evaluate, assess and meet the customer's needs, goals and requirements and / or appropriateness of service / therapy. · Markets and promotes the clinical respiratory services of the company to the referral sources and the health care community. · Coordinates and performs quality assurance and oxygen concentrator maintenance service as described in the maintenance reference manuals. · Coordinates and performs quality assurance and maintenance services on respiratory therapy items as described in the maintenance reference manuals. · Delivers and instructs customer and / or caregivers on the proper and safe use of oxygen concentrators, liquid oxygen system, cylinder oxygen system and respiratory items. · Instructs customers and / or care givers on infection control procedures and are in compliance with internal and external regulations. · Coordinates and/or completes all equipment maintenance management records as required by the organization. · Coordinates and assists with obtaining all prescriptions and / or Certificate of Medical Necessity forms required for internal and external policies and regulations and for billing to insurance companies. Conducts or arranges in-service for staff relating to respiratory equipment services. · Gather any needed customer or insurance information as required. · Provides on-call services as required by the company. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Grand Blanc, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Coordinates insurance and billing related activities associated with the care of service provided to the customers of the company. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses. Initiate private pay collections after insurance cancellation, denial or other issue. Obtaining referrals and pre-authorizations as well as eligibility and verification of benefit when required. Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing. Following up on unpaid claims within standard billing cycle timeframe. Checking each insurance payment for accuracy and compliance with contract discount. Identifying and billing secondary or tertiary insurances. Maintain accuracy of tables as well as inform management with rate changes. Check to see if claims remain unpaid and follow up with patients and insurance companies to determine the cause of the delay and to keep the billing cycle on track. Look into claims that are denied and research how to modify the claim to ensure it is processed correctly at maximum reimbursement. Answer inquiries made by patients, insurance companies, or fellow employees regarding assigned accounts, the billing process or the appeals process. This includes reviewing for accuracy, completeness, and obtaining missing information. Maintain complete understanding and knowledge of all reimbursement requirements for assigned payer as well as general knowledge for payers outside of those assigned. Communicate policy changes/issues to management so information can be communicated out to other areas of company. Liaise between payers/provider representatives when necessary. Uphold positive attitude towards tasks and co-workers, as well as a commitment to teamwork throughout the billing team and the organization. Serves as troubleshooter for accounts receivable problems and as back-up troubleshooter for complete system. Other duties as requested by Management. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience. Skills & Abilities Excellent interpersonal, written and verbal communication skills. Attention to detail Good data entry skills Proficiency with computers, with strong typing skills. Good organization skills Language Skills Proficient English (verbal, written) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Status: Full Time Location: This will start as a floating position, must be able to travel daily to either Dearborn, Detroit, Royal Oak, Macomb, Southfield or other Metro Detroit locations Hours: M-F, 8:30 - 5 Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: This position assesses patients, designs, fits and/or adapts orthotic/prosthetic equipment for patients with the highest level of customer service. This position will also interact with current and potential referral sources, including physicians, case managers, office managers, etc. as a point of contact between referrals and operations to ensure service and quality expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit. Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort. Instruct patients in the use and care of orthoses/prostheses. Maintain patient records. Confer with physicians to formulate specifications and prescriptions for orthotic and prosthetic devices. Repair and modify orthotic /prosthetic appliances. Update skills and knowledge by attending conferences and seminars. Show and explain orthotic /prosthetic appliances to healthcare workers. Activities include identification, development and retention of key referral sources. Work closely with management in developing sales goals and objective. Maintain knowledge of company policies and procedures as they relate to the above duties. Must maintain a genuine care and concern for patients and their families. Must be available to work on call. Must possess a personal vehicle in good working condition in order to perform site and home visits. Provide orthotics education for HME employees. Assist in the coordination of orthotics/prosthetics inventory levels. Conduct in-services for referral sources and other related groups. Must complete monthly expense/mileage reports as required by manager. Other duties as assigned by management. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). College degree in an allied health field or other related area preferred. Must be certified by ABC and/or BOC as a Certified Prosthetist Orthotist. A strong background in patient care and customer service. Familiarity with payer source requirements and legal aspects is beneficial. Two years of related clinical experience preferred. Skills & Abilities The ability to represent Hart Medical Equipment and self in a courteous, dynamic and engaging manner and to build confidence/trust with customers, referrals and other employees. Advanced written and verbal communication skills. Self- starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps. Ability to identify potential referral sources and develop relationships built on trust with these referral sources. Commitment to high ethical standards. Must be able to work independently in a fast paced environment. CERTIFICATES, LICENSES, REGISTRATIONS Must be certified by ABC and/or BOC as a CPO or BOCPO PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, occasionally 50 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Job Description Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE Status: Full Time 2 positions Available! Hours: 8:30 - 5 Location: Southfield, MI SUMMARY: Provides exceptional patient care by delivering, setting-up and providing instruction on the proper use and care of equipment in a compassionate and respectful manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Delivers and picks up equipment from homecare patients. Sets up equipment and instructs patients on the proper care and use of the equipment. Assists patients in solving problems regarding equipment use. Deliver and/or pick up, on average, 3-4 medical and/or standard beds per day with the potential for more than average on any given day. Loads and unloads equipment onto delivery vehicle. Verifies all equipment and additional stock is loaded before leaving for deliveries. Complete vehicle inspection and ensure vehicle meets policy guidelines. Makes contact with patient with estimated time of delivery. Review daily orders/deliveries and communicates with dispatch regarding necessary changes. Unless directed by dispatch, follows numerical delivery route. Dispatch must be notified of any route changes immediately. Completes, maintains and signs the drivers log on a daily basis. Logs in and updates driver management system as day progresses. Responds to emergency calls and new patient orders to deliver equipment as needed during regular business hours and during on-call rotation as defined by respective leadership. Complete and turn in all paperwork at the end of each workday. Notify manager if you suspect physical abuse, an unsafe home environment or unsanitary conditions while making a delivery. Follows the Medial Equipment Technician Work Instructions (DTWI001). Completes warehouse duties during slow periods. Cleans equipment as needed. Regular onsite attendance and punctuality. Responsible for delivery in all of Hart's delivery area, not just home location. Wears Personal Protective Equipment (PPE) as required. Maintain an active chauffer's license at all times. Other duties as requested by management. Education and/or Experience High school diploma or general education degree (GED). Previous DME experience or relevant experience preferred. Skills & Abilities Strong interpersonal and customer service skills. Ability to remain professional in stressful situations. Must be able to pass applicable background check for location. Drug Screen (DOT where applicable) Physical (DOT where applicable) TB Testing State Criminal State/National Sex Offender Office of Inspector General Have and maintain a valid Chauffer's license. Working knowledge and comfort with smart phones. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions provided they do not pose an undue hardship on the Company. Medical Equipment Technicians (MET) are required to deliver all home medical equipment for the position. If an MET has a restriction, they will be paced in an open position that can accommodate the restriction, provided there is an open position available and the employee meets the qualifications for the position. If the restriction cannot be accommodated, they will follow the appropriate leave policy. Required to regularly walk, talk and hear. Required to sit for periods of time in vehicle. Regularly stand and lift objects, including but not limited to, medical and standard beds, over the bed tables, wheelchairs, and concentrators, from 1” to 36” high with weights ranging from 10 lbs. - 100 lbs., occasionally up to 170 lbs. Objects will be carried from 1 to 350 ft. This includes possible travel up and down stairs, ramps or elevators. Frequently required to push or pull objects, including but not limited to, oxygen tanks, hydraulic lifts, and wheelchairs, weighing from 20 lbs. - 100 lbs. through various surfaces using dollies or carts. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to pass the Department of Transportation physical. All employees are required to work in a safe manner Wear PPE as required. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR pVr2SqcS3e

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Grand Blanc, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Ensures physician documentation compliance and completion by collecting billable documentation, and educating referral sources: physicians, NPPs, clinicians, hospital staff, case managers, social workers, etc. Serves as subject matter expert with deployment and maintenance of documentation technology and platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Achieve goals established by organization related to obtaining documentation Assist in the development of technology deployment to reduce time to gather documentation and increase referral satisfaction Provide onsite meetings/in-services with referrals to get CMN signed, gather billable documentation, and educate on insurance requirements Work closely with sales team to coordinate efforts with referral sources. Educate referral sources on the components of DME services and explain the interrelation of these services with healthcare payers Promote and coordinate paperless CMNs and documentation Work with Hart's QA, CMN, Billing, and Revenue Compliance teams to coordinate areas of improvement to communicate outward to referral sources Acquire and retain strong documentation knowledge, including Hart's policies, Medicare and other insurance reimbursement procedures/policies and legalities Create weekly call route, prioritize accounts Maintain appointment calendars; timely follow up; i.e., phone calls, emails, etc. Manage mileage, expense reports Input referral and client account information/notes in applicable software system Assist with various projects and company initiatives Demonstrate high ethical and professional standards Always dress in business attire when meeting with Dr.'s offices Comply with HIPAA guidelines Assist in the development of goals and targets All other duties as assigned by manager SUPERVISORY RESPONSIBILITES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). Three years in the health care industry minimum. Skills & Abilities Excellent oral and written communication skills Strong customer service Compassion for people Knowledge of medical terminology Highly organized, including ability to effectively route to reduce mileage expense Problem solving Computer skills: MS Word, Excel, and PowerPoint are mandatory; HDMS and CRM a plus Good time management skills Self-starter High energy Calm and professional when dealing with dissatisfied customers Contribute positively to morale Maintain a clean and professional appearance Language Skills Ability to read and comprehend complex instructions, correspondence, and policy. Strong written and verbal skills in order to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure using a calculator. Analytical & Problem-Solving Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. This position will require driving up to 200 miles per day. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise levels in the office work environment are usually moderate. Driving within the service area will be required and will involve driving in inclement weather in all seasons. TRAINING Orientation and selected courses must be completed in the designated time frame. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Grand Blanc, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Coordinates insurance and billing related activities associated with the care of service provided to the customers of the company. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses. Initiate private pay collections after insurance cancellation, denial or other issue. Obtaining referrals and pre-authorizations as well as eligibility and verification of benefit when required. Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing. Following up on unpaid claims within standard billing cycle timeframe. Checking each insurance payment for accuracy and compliance with contract discount. Identifying and billing secondary or tertiary insurances. Maintain accuracy of tables as well as inform management with rate changes. Check to see if claims remain unpaid and follow up with patients and insurance companies to determine the cause of the delay and to keep the billing cycle on track. Look into claims that are denied and research how to modify the claim to ensure it is processed correctly at maximum reimbursement. Answer inquiries made by patients, insurance companies, or fellow employees regarding assigned accounts, the billing process or the appeals process. This includes reviewing for accuracy, completeness, and obtaining missing information. Maintain complete understanding and knowledge of all reimbursement requirements for assigned payer as well as general knowledge for payers outside of those assigned. Communicate policy changes/issues to management so information can be communicated out to other areas of company. Liaise between payers/provider representatives when necessary. Uphold positive attitude towards tasks and co-workers, as well as a commitment to teamwork throughout the billing team and the organization. Serves as troubleshooter for accounts receivable problems and as back-up troubleshooter for complete system. Other duties as requested by Management. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience. Skills & Abilities Excellent interpersonal, written and verbal communication skills. Attention to detail Good data entry skills Proficiency with computers, with strong typing skills. Good organization skills Language Skills Proficient English (verbal, written) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law. Powered by JazzHR KRF5vjuIuH

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: West Bloomfield, MI but could be asked to cover in Lansing and Essexville if needed. Hours: M-F, 8 - 5, plus On Call Hart Medical Equipment offers a competitive salary and benefits package. EOE We are looking for a patient focused respiratory therapist assistant to provide and coordinate respiratory care services under the direction of a Licensed Respiratory Therapist. Observing, assessing, and monitoring response of individuals to limited respiratory services. Development, implementation, and modification of respiratory treatment plans based on clinical pathways, referrals, and written, verbal, or telecommunicated orders of a physician; application, operation, and management of PAP therapy Non-clinical support of oxygen, suction, basic tracheostomy setup with no oxygen, and the HFHS VAD support. Must be able to read and interpret insurance documents, medical records and written orders. Must be able to chart in detail, both written and in applicable database, ongoing patient care. Coordinates and performs PAP set-ups, mask refits, pressure changes, and assist with patient owned equipment repair processing. Must be able to do basic respiratory procedures. This includes cpap, bipap, basic trach with no oxygen. This position will not do specialized or high tech equipment as determined by management. Provides appropriate deliveries, set-up, and instruction as assigned to respiratory customers. Provides plan of service / plan of treatment services to evaluate, assess and meet the customer's needs, goals and requirements and / or appropriateness of service / therapy. Assists the Medical Equipment Technicians with oxygen concentrator maintenance service as needed. Coordinates and performs quality assurance and maintenance services on respiratory therapy items as described in the maintenance reference manuals. Delivers and instructs customer and / or caregivers on the proper and safe use of oxygen concentrators, liquid oxygen systems, cylinder oxygen systems and respiratory items. Instructs customers and / or care givers on infection control procedures and are in compliance with internal and external regulations. Coordinates and/or completes all equipment maintenance management records as required by the company. Coordinates and assists with obtaining all prescriptions and / or Certificate of Medical Necessity forms required for internal and external policies and regulations and for billing to insurance companies. Conducts or arranges in-service for staff relating to respiratory equipment services. Gather any needed customer or insurance information as required. Fills out appropriate paperwork i.e. Plan of Care, order invoices, and maintains computer data base as needed. Performs Service calls as needed including assisting Medical Equipment Technicians with other DME deliveries when needed. Provides customer service support as needed to address patient calls, questions, or orders including triaging of trouble calls or equipment failures. Available for 24 hours on-call assignments, including nights, weekends, and holidays. Must possess a personal vehicle in good working condition in order to perform home visits. Education and/or Experience High school diploma or general education degree (GED). A medical related degree is preferred. One year of durable medical equipment, hospital or other relevant experience or a combination of education and experience. Must have a valid driver's license and insurance with a good driving record. Must be able to pass a background check. Skills & Abilities Excellent interpersonal, written and oral communication skills. Customer service orientation Attention to detail Good data entry skills Proficiency with computers, with strong typing skills Ability to work in a fast paced environment. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.