Senior Systems Engineer jobs at Harvard University

The Workday System Administrator supports and manages Babson College's Workday platform, with emphasis on the Student Information System, and specific areas of Finance. This role independently handles tenant management, system configuration, security administration, and upgrades, while also developing documentation and ensuring data integrity. Responsibilities include troubleshooting issues; monitoring system health; supporting custom application development via Workday Extend; staying current with platform updates; and collaborating closely with the Workday Platform Manager, Workday Operations team and campus stakeholders to maintain a secure, efficient, and well-aligned system environment. WHAT YOU WILL DO Maintain a complete understanding of the system to act as a liaison between IT and functional areas within Student Information System, Finance, and Human Capital Management. Serve as the secondary security administrator for the student portion of the Workday Platform (and Finance as needed). Extend custom application design, build, and deploy. This includes working independently to design, build, and deploy custom applications using Workday Extend-a platform that enables organizations to create tailored solutions that run natively within Workday. Extend functionality allows access to Workday data, business processes, and security models, enabling the development of apps that go beyond standard modules while maintaining a consistent user experience and compliance framework. Manage and maintain security groups, roles, and mapping to business processes, ensuring segregation of duties and compliance. Troubleshoot Workday Student area concerns related to business processes and domains, including access issues, conditional rules, and more. Independently support and communicate Workday releases and enhancements to maximize the system's capabilities, assisting with the implementation and testing of new features. Responsible for maintaining proper security to protect confidential information by documenting security changes and testing all security memberships. Follow and enhance change control processes for security related changes and integrations. Ensure a production quality system, by partnering and collaborating with Platform Manager and other cross functional leads across campus to troubleshoot and resolve production application issues; coordinate, review, test, and implement ongoing Workday system upgrades or patches. Be proactive in understanding inbound and outbound data integrations, monitoring system health, scheduled jobs, alerts and notifications and proactively addressing any key changes that are needed. Remain knowledgeable of the Workday roadmap and upcoming product releases, reviewing release notes, assessing new features and understanding the impacts to business processes and basic changes in functionality. Escalate any policy or process conflicts to Platform Manager. Participate in project scoping activities by collaborating with key Workday platform stakeholders, and at times campus partners, to assess integrations, define configurations, plan security and data needs, and support Workday Extend solutions-ensuring technical alignment, feasibility, and compliance with institutional goals. Sample project scope work includes the transition of Student Forms from ColdFusion to Workday Extend, enabling functionality enhancements to Procurement processes, and supporting learning program offerings aligned with undergraduate majors in the curriculum. Assume additional responsibilities as required. YOUR TEAM WILL INCLUDE N/A WHAT EDUCATION AND SKILLS YOU WILL NEED Bachelor's Degree A minimum of 3-5 years of experience in higher education and student information systems Must have 2-3 years of Workday experience including knowledge of Workday integrations (e.g., Studio, Core Connectors, EIBs, PICOFs, Web Services & REST APIs) Must have project management experience, leading multiple work-streams or small teams Must have excellent analytical and problem-solving skills Must have superior verbal and written communications skills with the ability to express technical concepts clearly and across all levels of an organization Ability to effectively handle multiple tasks and priorities Must have strong attention to detail and ability to meet deadlines Ability to be a motivated, independent learner with a passion for IT topics Ability to determine task priorities and plan and manage those priorities to move a project forward to completion Ability to manage ambiguity and thrive in a fluid environment Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results. Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. Must have strong computer skills including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar). Must be highly independent and able to take initiative HOW AND WHERE YOU WILL WORK Position can be hybrid; or fully remote in approved states. If remote, requires occasional campus visits for divisional meetings, etc.; the on-campus requirement is subject to modification based on organizational need. Some occasional travel to Workday training sessions May require occasional evening and/or weekend work ADDITIONAL SKILLS YOU MAY HAVE Prefer previous experience with Workday Extend Prefer previous experience in student system implementations Prefer Workday certification This is an exempt position with the following pay range: $92,666-$102,962 depending on the candidate's experience; the role is also eligible for bonuses based on performance and budget. Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week. Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits. Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President's holidays are determined each year. Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match. Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program. All questions or concerns about this posting should be directed to the Office of Human Resources at *************.

The User Operations Administrator will support the day-to-day management of users within the Huron Grants Management system. The successful candidate will be responsible for ensuring the smooth operation of user management systems, providing technical support, and resolving user-related issues. Responsibilities will include the management of user related accounts within the application, roles and responsibilities, onboarding and exiting of users, connectivity to active directory, documentation of key policies and procedures. This role will require strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. The User Operations Administrator will serve as a liaison to the IS&T group for user management systems that fall outside of tier 1 and tier 2 application support. The User Operations Administrator will also serve as a liaison to the greater university research community, providing clear and concise training and technical support to users, including troubleshooting and resolving user related issues within the Huron Grants Management system. Required Skills Bachelor's degree and at least 3 years of similar experience, additional experience may be substituted for the degree. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=188580 Requirements: MINIMUM QUALIFICATIONS: Excellent analytical skills\: detail-oriented; ability to grasp new concepts quickly, synthesize complex information effectively, and communicate complicated issues clearly and simply to present clear and actionable choices and recommendations. Experience with virtual environment. The candidate should have excellent written and oral communication skills. Demonstrated ability to manage and support Windows and Red Hat Linux Servers. Strong PowerShell scripting skills. Knowledge of current industry standard IT technologies and market trends. Experience with Microsoft 365, Exchange Online/on-prem, Entra AD and on-prem AD. Ability to work in a constantly evolving environment. Collaborative team-player who can find creative and practical solutions in a dynamic work environment. The ability to work effectively with a diverse faculty, staff, and student body. PREFERRED QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, or related field. Five (5) years of experience working with Active Directory, Microsoft Azure, Microsoft Exchange and VMware administration. Experienced in VMware, Azure, Veeam or similar Backup Software, Exchange management. Experience configuring and maintaining SANs, backups and DR. A solid foundation of basic networking concepts, including hands-on experience managing network devices Ability to handle ambiguity, juggle multiple matters at once, and quickly and seamlessly shift from one situation or task to another Bilingual (Spanish/English) Experience working with and supporting a culturally diverse population BACKGROUND CHECK\: Candidates will be required to pass a CORI and SORI check as a condition of employment. PHYSICAL DEMANDS: The employee must meet the physical demands and work environment of the position. This job requires frequent sitting, standing, and walking. Ability to lift and carry equipment weighing up to 50 pounds. Occasional travel between campus and/or to attend trainings. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job. WORK ENVIRONMENT: Primary office located on the Haverhill campus, standard office cubicle in shared office space. This is a collaborative team environment with regular interactions with other IT staff and occasional external department or vendor interactions. This position has the potential for after-hours or weekend work to perform system upgrades or respond to emergencies. Additional Information: SALARY: Anticipated starting salary range is $80,000.00 - $90,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. ANTICIPATED START DATE\: ASAP Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: Cover Letter, describing your qualifications and/or how you may be best suited for the role Resume/CV Review of applications will begin 5 business days from the posting date and will continue until the position is filled. **Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors) DEADLINE: Open until filled Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,************/ ***********************), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http\://*********************** Tell us about a friend who might be interested in this job. All privacy rights will be protected. PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=188580 About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION\: Full-Time Senior Systems Administrator (Staff Associate): IT NOC, Haverhill Campus but occasional travel between college locations (45 Franklin Street, Lawrence, MA) is required; 37.5 hours per week, Monday through Friday, 8\:00am - 4\:00pm; Non-Unit Professional Position; In person position SUMMARY: NECC is seeking a talented Senior Systems Administrator (SSA) who possesses excellent interpersonal skills and able to work as part of a team; will be self-motivated and proactive; will provide excellent customer service, technical support, and will become an integral member of a large team of personnel who provide technology services to the college and community. The SSA will be responsible for maintaining the server infrastructure, both physical, virtual and cloud environments, including Microsoft domain controllers, DHCP, DNS services. The SSA will plan the installation of and maintain systems and services hosted within the corporate infrastructure as well as the cloud hosted solutions. This position requires the ability to utilize systems analysis and scripting languages like PowerShell and other techniques to resolve issues and to design. In addition, the SSA makes recommendations for new products, technologies, and services to enhance user productivity, network and system performance, as well as security. It is critical that SSA is willing to cross-train and empower other technical staff. RESPONSIBILITIES: Responsible for engineering, support, monitoring, and maintenance of Windows and Linux servers and related services. Provide technical support and improvise solutions related to implementation, configuration, and maintenance of Windows Servers and Microsoft Active Directory in on-premises datacenters. Knowledge of computing resources and management\: subscriptions and licensing, resource groups, virtual machines, hypervisors, storage accounts, load balancers, application gateways, LANs, subnets, DNS. Responsible for maintaining and monitoring Microsoft SQL server, DB maintenance and backups. Responsible for Certificate installation, renewals, maintenance and monitoring for servers and services. Responsible for Infrastructure and Cloud monitoring with enterprise grade tools. Design, deploy and support hyperconverged server virtualization platform. Perform Windows and Linux Server OS administration, ensure server maintenance and upkeep. Install, configure, and upgrade server and infrastructure software. Perform regular updates and backup operations for data protection and recovery. Taking ownership of tickets, documenting related actions in the system, and closing tickets upon completion. Communicating regularly with team members, apprising them of ticket status and anticipated resolution timing. Prioritize and respond to requests for service and provide escalation support for IT Service Desk staff Provide timely and efficient customer service. Respond to technical issues in a professional and timely manner. Manage and respond to escalated client inquiries. Troubleshoot hardware and software errors. Document problems and resolutions and assess the impact of issues which may require escalation to Senior Management. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform root cause analysis and resolves faults and errors in applications. Research and implementation of new tools, products, and technologies to improve efficiency, performance, and cost effectiveness. Recommend, develop, plan, manage, implement, and fully document IT projects. Identify improvements to IT documentation, network maps, processes/procedures, and tickets. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Assist in infrastructure project work, including campus relocation, closure, opening, office relocation, expansion. Provide technical support to end users, via Helpdesk requests within specified time limits. Assist in maintaining network diagrams and documentation. Crosstrain with others on Infrastructure team to ensure proper backup of skills and abilities. Perform off-hour updates, upgrades and deployments. Perform other duties as assigned.

The CDS Data Systems, Software, and AI Engineer will serve as the technical lead on a portfolio of interdisciplinary projects spanning software engineering, data systems, and artificial intelligence. The position will guide individuals and teams in the design, development, deployment, and evaluation of (near) production-quality systems-whether software platforms, data infrastructures, or AI-powered solutions-aligned with CDS research, teaching, and operational priorities. Working closely with CDS leadership, this role will also be responsible for selecting, scoping, and resourcing projects. The engineer will play a central role in shaping a critical technical function within a pioneering academic unit, with the potential to impact cutting-edge research, student learning experiences, and the creation of innovative artifacts that advance academic and operational excellence at BU and beyond. This position will also serve as a key liaison with BU units involved in software, data, and AI infrastructure development, including IS&T, BU Spark! Solution Engineers, and BU SAIL. The engineer will supervise student interns and/or soft-funded research staff working on software, data, or AI engineering projects. Specific duties include: Development of Software, Data, and AI Infrastructures and Solutions - 50% Lead the design and implementation of integrated software systems, scalable data infrastructures, and AI-powered applications that support faculty research and clinic-based projects. Standardize development practices across domains by ensuring code quality, data governance, security protocols, and model evaluation. Develop open and extensible artifacts such as modular software platforms, MCP-based data repositories, and AI components, including large language models and agentic AI systems. Close collaboration with technical and administrative leads is required to deliver tailored solutions that meet both experimental and operational needs. Maintain an online repository of completed projects, datasets, software tools, and AI models to ensure transparency, accessibility, and reuse. Experiential Learning Support - 20% Support faculty in delivering high-quality experiential learning through CDS clinics and BU Spark! practicum offerings, with projects spanning software engineering, data science, and AI development. Responsibilities include assisting in project scoping, student applicant assessment, and quality assurance across technical domains. Provide mentorship and technical guidance to junior staff, student project managers, and interns working on software, data, or AI initiatives. In addition, represent CDS as the senior technical lead in meetings with both internal and external partners. Sponsored Research Support - 20% Collaborate with CDS faculty on sponsored research projects that require software prototypes, data pipelines, and AI systems. Support the development and deployment of pilots as well as production-ready artifacts across software, data, and AI domains. Serve as a liaison to BU departments providing computing resources or technical support, including IS&T Research Computing, the Hariri Institute's SAIL, and Medical Campus cores such as BEDAC and the Bioinformatics Core. Technical Consultancy - 10% Provide advisory support to faculty, students, and partners on the design and implementation of pilot projects involving software development, data engineering, and AI integration. Guide innovation efforts within CDS clinics, BU Spark! courses, and student-led initiatives, ensuring technical feasibility and alignment with best practices across all domains. Required Skills Bachelor's degree in Computer Science, Computer Engineering, Computational Sciences, Mathematics, Statistics, or related technical field required. 5-8 years of relevant experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

The Systems Administrator I is responsible for the management, maintenance, and optimization of the university's IT infrastructure, ensuring reliable, secure, and efficient systems to support academic and administrative operations. This role involves administering servers, networks, cloud-based systems, providing technical support, and collaborating with faculty, staff, and students to meet the institution's technological needs. This is a hybrid position that requires the candidate to commute and be onsite multiple days per week. Full time remote is not an option. Key Responsibilities: * System Administration: Manage and maintain on-premises and cloud-based servers (e.g., Windows, Linux, VMware), ensuring high availability, performance, and security. * System Upgrades & Deployment: Plan and execute system upgrades, software deployments, and migrations to minimize downtime and enhance functionality. * User Support: Provide tier 2/3 technical support for faculty, staff, and students, by resolving issues related to hardware, software, and system access. * Vendor Coordination: Liaise with vendors for hardware/software procurement, licensing, and support agreements. * Network Support: Assist in monitoring and maintaining network infrastructure, including switches, routers, and firewalls to ensure connectivity and security across campus. * Security & Compliance: Implement and monitor security protocols, patch management, and backups to protect sensitive data and ensure compliance with FERPA, HIPAA, and other regulations. * Collaboration: Work with academic departments and administrative units to support specialized software, learning management systems (e.g. Brightspace). * Monitoring & Optimization: Use monitoring tools to proactively identify and resolve performance bottlenecks, ensuring optimal system performance. * Documentation: Maintain accurate documentation of system configurations, procedures, and troubleshooting guides. * Disaster Recovery: Develop and test disaster recovery plans to ensure data integrity and system availability in case of outages or cyber incidents. Supervisory Responsibilities: Guides work of others who perform essentially the same work. May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions. Collaboration/Services: * Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Exchange detailed information or resolve varied problems. Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. * Exchange of routine, factual information and/or answering routine questions. Exchange detailed information or resolve varied problems. Decision Making/Problem Solving: * Decisions generally affect own job or specific functional area. * Problems are varied, requiring analysis or interpretation of the situation. Problems are resolved using knowledge, skills, and general precedents and practices. Essential Functions: * Maintain infrastructure monitoring systems including network traffic, system availability, backups. Create and update system and network documentation. 15% * Assist with the introduction and integration of new technologies and services into existing infrastructure and end user environment. Ensure the documentation of said technologies and services is complete and current. Demonstrate creativity to develop supplemental scripts and programs to increase reliability, stability, and expand services. 20% * Provides as needed support to the network engineer and other team members enabling quality application and service delivery. This position also works closely with various support and consulting vendors maintaining scope of work, deadlines and alignment of strategic initiatives. 15% * Maintains and updates application servers critical to campus operations. Primary focus on resource allocation, system stability, performance baselining, and log monitoring. Proactively remediates issues as necessary to minimize end user impact and escalating to other staff when appropriate. 30% * Assist with technical queries and administrative requests from end users by troubleshooting various application and service issues. Provide additional technical assistance to Laptop and Desktop team. Create and provide training to enable Help Desk to resolve frequent issues on first contact. 20% Minimum Education Required: A combination of education, relevant work experience, and professional certifications-such as industry-recognized credentials or international degree equivalencies-may be accepted in place of a bachelor's degree. For example, four years of relevant work experience along with a recognized professional certification may be considered equivalent to a bachelor's degree. * Bachelor's degree in computer science, information technology, or a related field is preferred. Minimum Work Experience & Knowledge: * 1 - 2 years * Working knowledge of fundamental concepts, practices and procedures and ability to apply in varied situations. Use instructions and guidelines to perform the job safety function. Periodic training will be required. * Networking & Routing Basics, DHCP, Active Directory, DNS, Group Policy, VMware, Windows Server, physical Data Center Infrastructure maintenance. SaaS/IaaS/PaaS understanding. Preferred Work Experience & Knowledge: * 2 - 4 years * Comprehensive knowledge of fundamental concepts, practices and procedures and ability to apply in varied situations. Use instructions and guidelines to perform the job safety function. Periodic training will be required. * Experience with PowerShell Scripting, Enterprise Class Storage, Office 365 Administration, Microsoft Teams, Exchange Online. Work Environment: Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. Position Details: At this time, the university is unable to sponsor applicants for H-1B visas. The job grade for this position is Grade 7. The expected wage range for this position is between $71,000 and $85,000 which reflects what we reasonably expect to pay for this role. Compensation and Benefits Wentworth Institute of Technology is committed to fair, transparent, and legally compliant compensation practices. We believe that clarity about pay structures and ranges supports equity, fosters trust, and ensures a positive workplace for all employees. Please visit here to see the comprehensive benefits package offered to support the best experience for our employees. *********************************************** Inclusive Excellence at Wentworth Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth. To find out more about the Wentworth's commitment to Inclusive Excellence, please visit the website ******************************************* All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at ***************. E-Verify for Employment Eligibility Verification (Form I-9) Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.

The Systems Administrator I is responsible for the management, maintenance, and optimization of the university's IT infrastructure, ensuring reliable, secure, and efficient systems to support academic and administrative operations. This role involves administering servers, networks, cloud-based systems, providing technical support, and collaborating with faculty, staff, and students to meet the institution's technological needs. This is a hybrid position that requires the candidate to commute and be onsite multiple days per week. Full time remote is not an option. Key Responsibilities: System Administration: Manage and maintain on-premises and cloud-based servers (e.g., Windows, Linux, VMware), ensuring high availability, performance, and security. System Upgrades & Deployment: Plan and execute system upgrades, software deployments, and migrations to minimize downtime and enhance functionality. User Support: Provide tier 2/3 technical support for faculty, staff, and students, by resolving issues related to hardware, software, and system access. Vendor Coordination: Liaise with vendors for hardware/software procurement, licensing, and support agreements. Network Support: Assist in monitoring and maintaining network infrastructure, including switches, routers, and firewalls to ensure connectivity and security across campus. Security & Compliance: Implement and monitor security protocols, patch management, and backups to protect sensitive data and ensure compliance with FERPA, HIPAA, and other regulations. Collaboration: Work with academic departments and administrative units to support specialized software, learning management systems (e.g. Brightspace). Monitoring & Optimization: Use monitoring tools to proactively identify and resolve performance bottlenecks, ensuring optimal system performance. Documentation: Maintain accurate documentation of system configurations, procedures, and troubleshooting guides. Disaster Recovery: Develop and test disaster recovery plans to ensure data integrity and system availability in case of outages or cyber incidents. Supervisory Responsibilities: Guides work of others who perform essentially the same work. May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions. Collaboration/Services: Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Exchange detailed information or resolve varied problems. Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. Exchange of routine, factual information and/or answering routine questions. Exchange detailed information or resolve varied problems. Decision Making/Problem Solving: Decisions generally affect own job or specific functional area. Problems are varied, requiring analysis or interpretation of the situation. Problems are resolved using knowledge, skills, and general precedents and practices. Essential Functions: Maintain infrastructure monitoring systems including network traffic, system availability, backups. Create and update system and network documentation. 15% Assist with the introduction and integration of new technologies and services into existing infrastructure and end user environment. Ensure the documentation of said technologies and services is complete and current. Demonstrate creativity to develop supplemental scripts and programs to increase reliability, stability, and expand services. 20% Provides as needed support to the network engineer and other team members enabling quality application and service delivery. This position also works closely with various support and consulting vendors maintaining scope of work, deadlines and alignment of strategic initiatives. 15% Maintains and updates application servers critical to campus operations. Primary focus on resource allocation, system stability, performance baselining, and log monitoring. Proactively remediates issues as necessary to minimize end user impact and escalating to other staff when appropriate. 30% Assist with technical queries and administrative requests from end users by troubleshooting various application and service issues. Provide additional technical assistance to Laptop and Desktop team. Create and provide training to enable Help Desk to resolve frequent issues on first contact. 20% Minimum Education Required: A combination of education, relevant work experience, and professional certifications-such as industry-recognized credentials or international degree equivalencies-may be accepted in place of a bachelor's degree. For example, four years of relevant work experience along with a recognized professional certification may be considered equivalent to a bachelor's degree. Bachelor's degree in computer science, information technology, or a related field is preferred. Minimum Work Experience & Knowledge: 1 - 2 years Working knowledge of fundamental concepts, practices and procedures and ability to apply in varied situations. Use instructions and guidelines to perform the job safety function. Periodic training will be required. Networking & Routing Basics, DHCP, Active Directory, DNS, Group Policy, VMware, Windows Server, physical Data Center Infrastructure maintenance. SaaS/IaaS/PaaS understanding. Preferred Work Experience & Knowledge: 2 - 4 years Comprehensive knowledge of fundamental concepts, practices and procedures and ability to apply in varied situations. Use instructions and guidelines to perform the job safety function. Periodic training will be required. Experience with PowerShell Scripting, Enterprise Class Storage, Office 365 Administration, Microsoft Teams, Exchange Online. Work Environment: Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. The job grade for this position is Grade 7. The expected wage range for this position is between $71,000 and $85,000 which reflects what we reasonably expect to pay for this role. Compensation and Benefits Wentworth Institute of Technology is committed to fair, transparent, and legally compliant compensation practices. We believe that clarity about pay structures and ranges supports equity, fosters trust, and ensures a positive workplace for all employees. Please visit here to see the comprehensive benefits package offered to support the best experience for our employees. *********************************************** Inclusive Excellence at Wentworth Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth. To find out more about the Wentworth's commitment to Inclusive Excellence, please visit the website ******************************************* All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at ***************. E-Verify for Employment Eligibility Verification (Form I-9) Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.

Shift: Night Exempt/Non-Exempt: Non Exempt Business Unit: UMass Chan Medical School Department: School - Facilities Mgt-Maintenance - W842012 Job Type: Full-Time -W20-AFSCME Trades and Building Svc Num. Openings: 1 Post Date: Dec. 2, 2025 Work Location: 100% Onsite Salary Minimum: USD $73,632.00/Yr. Salary Maximum: USD $101,608.00/Yr. GENERAL SUMMARY OF POSITION: Under the general supervision of the Lead Operating Engineer or designee, the Building System Operating Engineer is responsible for the safe and reliable operation of the building and its operating systems. Respond to all building-related problems reported by the staff, patients and visitors. Perform preventive maintenance procedures for systems, as assigned. MAJOR RESPONSIBILITIES: * Operate, monitor, inspect and test all mechanical, electromechanical, pneumatic, DDC controls medical gas, and utility systems throughout the complex. * Respond to and service the building related needs of staff, patients, visitors and animals. * Perform preventative maintenance routines on building equipment and systems. * Document procedures, work activities, daily events, and system operations. * Communicate all noteworthy incidents in a timely manner to supervisor and department head. * Repair equipment and systems as needed. * Has knowledge of the function and operation of building systems and utilities, including the locations of all control valves etc. * Work from technical manuals, drawings, sketches, service manuals and similar documents. * Assure the safe and orderly operation of the facilities. * Clean, lubricate, adjust, and paint all mechanical room space and equipment in the mechanical rooms. * While in the performance of routine duties; may be required, as needed to perform all work associated with all maintenance trades of an equal or lower grade classification, where the work or task does not require a specific license. * Troubleshoot and repair building control systems and components. * Work all shifts, all days and rotations as required. * Performs other duties as required. REQUIRED QUALIFICATIONS: * Trade school graduate, or equivalent experience * 4 years experience in operation of a complex building system, with demonstrable knowledge of complex, heating, ventilation and air-conditioning (HVAC), systems maintenance and operation, automatic & pneumatic controls, laws and accepted procedures of building utilities operations, technical sketches, flow diagrams, performance graphs, prepare reports and present facts clearly, oral and written. * Ability to operate all test equipment associated with maintenance and operation of building systems. * Ability to wear protective devices for short periods of time. * Ability to stand and walk for long periods of time, manual dexterity for handling large machines and small components/tools; ability to lift heavy objects; visual acuity for inspection and repair of systems and equipment. * Valid drivers license * Ability to travel to off-site locations. ENVIRONMENTAL WORKING CONDITIONS: * May perform work in all Medical Center facilities * Is subject to possible exposure to chemicals, gases, electrical shock; * May work in confined spaces on ladders * Ability to perform physically arduous tasks; normal dexterity, visual acuity, ability to lift up to 50 lbs.; * Ability to climb and work from ladders and scaffolding, and work in confined areas; * Ability to stand and walk for long periods of time, manual dexterity for handling large machines and small components/tools; * Ability to lift heavy objects; visual acuity for inspection and repair of systems and equipment; * Ability to wear protective devices for short periods of time. Posting Disclaimer: This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution. In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams. Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role. In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan. UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

The Client Systems Engineer is responsible for creating a stable, secure, and efficient client technology experience through the IT Service Center, which provides timely and direct technical assistance to the Babson community. Specifically responsible for effective configuration, provisioning, operation, maintenance, and support of client systems and related infrastructure; helping to define appropriate standards, policies, procedures, software toolsets; supporting peripherals to facilitate the management, accountability, functionality, and security of the client systems; and assisting with client problem resolution assistance either via telephone, remote access to client machines, email, direct interface with walk-in users, or on-site support at the user's location. WHAT YOU WILL DO Review, test, and distribute critical patches and updates to Windows/MAC workstations. Audit and implement group policy in our Active Directory Environment. Manage and administer the college's Intune Device Management Platform. Provide Tier 3 escalation level support for the college as well as primary support for C level employees. Package, update, distribute academic and administrative application for community consumption. Provide oversight of walk-in support issues and Tier 1 staff, ensure proper logging of problem type, and timely escalation to other IT areas as necessary. Assist with all aspects of hardware repair on college-issued laptop and desktop computers. This includes diagnosis, parts ordering, documentation, and repair. Communicate with end users, both verbally and in writing, regarding problem resolution status, upcoming system changes, ITSD policies, and any other necessary communication. Provide training to junior staff to ensure efficient and effective practices are followed with troubleshooting end-user technical issues. Create and reinforce scheduling, training materials, and policies to share with student staff. Manage and track asset inventory and incident tickets using Service Center tools, both software and hardware. Assume additional responsibilities as required. YOUR TEAM WILL INCLUDE N/A WHAT EDUCATION AND SKILLS YOU WILL NEED Bachelor's Degree, A+ technical certification, or related experience. 5+ years of experience in a technical support role desired. Must have extensive knowledge and support experience within the Windows OS ecosystem; Windows Server, Current Windows Operating Systems. Knowledge of Azure Cloud, Azure Virtual Desktop, Windows Active Directory, Microsoft 365 Core applications and administration. Must have broad experience with creation and distribution of Windows based images leveraging Intune and Autopilot. Must have knowledge of administering MAC OSX and iOS devices utilizing JAMF MDM, application distribution, patch management. Must have extensive working knowledge of networking (e.g., TCIP, DNS, DHCP). Must have in-depth knowledge of system security and backup/recovery. Must have excellent customer service skills and a proactive customer support attitude. Must have a passion for both customer service and technology, along with the ability to multi-task across clients and technologies while maintaining an appropriate level of professionalism and composure. Ability to motivate a team by communicating shared goals and celebrating group achievements. Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results. Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. Ability to work with a diverse and inclusive student body, faculty, staff, and other constituents. Ability and interest in learning and testing new campus technologies. Must have strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint) HOW AND WHERE YOU WILL WORK Hybrid schedule which requires work onsite a minimum of 3 days a week; the on-campus requirement is subject to modification based on organizational need. Must have had a valid unrestricted U.S. Driver's License for one year, and maintain throughout employment an insurable (as determined by the College's insurer's criteria) or a satisfactory driving record; must successfully complete and pass the College's vehicle training program within the first 60 days of employment; annual or more frequent review of employee's driving record based on the College insurer's criteria; and safety training as required by management. Must possess the ability to lift up to 40 pounds to assist with scheduled large-scale equipment deliveries and deployments. This is an exempt position with the following pay range: $74,329 - $82,588 depending on the candidate's experience; the role is also eligible for bonuses based on performance and budget. Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week. Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits. Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President's holidays are determined each year. Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match. Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program. All questions or concerns about this posting should be directed to the Office of Human Resources at *************.

Job Details Lasell University - Newton, MA $80000.00 - $90000.00 Salary/year Description The IT Operations Manager holds a dual role as both a strategic leader and an experienced technical professional, responsible for providing effective support and long-term planning for desktop technology and multimedia services at Lasell University and Lasell Village. This position oversees and manages the Client Services team, ensuring efficient operation and high-quality service delivery. The team is tasked with recording, categorizing, diagnosing, and resolving technology-related user requests, as well as communicating essential technology updates and outage information to both communities. Managerial Responsibilities: Directly supervises student workers and staff in IT Operations team and assures that the team upholds departmental procedures and University-wide policies & procedures Recruits, interviews, hires and manages IT Operations student workers and staff Promote independence among students and employees by maintaining a regularly updated knowledgebase of accessible self-help materials and media Directly communicates with clients who escalate service issues Ensure the fulfillment of IT service requests including new equipment and managing current inventory Manage IT projects related to hardware/software rollouts/refresh Maintain accurate inventory of IT hardware and software assets and conduct annual audits Enforce IT policies and procedures and provide areas of recommended improvements Oversee IT recycling process: gather recycling, organize storage, coordinate with internal teams and vendors Desktop Technology Responsibilities: Deploys new computers, printers and peripherals Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Maintain network printers Maintain Physical Security of computers Provide technical expertise and/or consults on difficult to solve problems, removing impediments from staff workflow, and providing advice and guidance in support of Lasell approved systems, software and equipment Provide “fixes” and modifications of installed software Install, configure, and maintain classroom and public printers & print management software Tests computer/OS images for classroom, academic lab and public spaces Computer setup/maintenance for classroom, academic lab and public spaces Multimedia & Audio-Visual Support: Respond to technology troubles in classrooms and academic spaces Perform setup / breakdown equipment for events and meetings Project management for academic space renovation and new construction Other duties as assigned Qualifications Education level: Bachelor's degree and certifications preferred Technology skills: Advanced (5+ years) PC/Mac/Printer configuration and troubleshooting skills Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment Proficiency in Microsoft 365, Windows and MacOS environments, SharePoint, Zoom Experience using and administering IT Service Management systems (TeamDynamix experience a plus) Experience installing and troubleshooting software and hardware Experience with asset management Other Skills/Requirements of the Job: 5+ years of progressively responsible managerial experience in an academic or similarly complex IT environment is essential Ability to collaborate within and outside the IT department Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload and schedule for self and assigned student staff in a wide variety of settings and situations Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: Technical Certifications Preferred or Related Experience

Under the general supervision of the Lead Operating Engineer or designee, the Building System Operating Engineer is responsible for the safe and reliable operation of the building and its operating systems. Respond to all building-related problems reported by the staff, patients and visitors. Perform preventive maintenance procedures for systems, as assigned. Responsibilities MAJOR RESPONSIBILITIES: * Operate, monitor, inspect and test all mechanical, electromechanical, pneumatic, DDC controls medical gas, and utility systems throughout the complex. * Respond to and service the building related needs of staff, patients, visitors and animals. * Perform preventative maintenance routines on building equipment and systems. * Document procedures, work activities, daily events, and system operations. * Communicate all noteworthy incidents in a timely manner to supervisor and department head. * Repair equipment and systems as needed. * Has knowledge of the function and operation of building systems and utilities, including the locations of all control valves etc. * Work from technical manuals, drawings, sketches, service manuals and similar documents. * Assure the safe and orderly operation of the facilities. * Clean, lubricate, adjust, and paint all mechanical room space and equipment in the mechanical rooms. * While in the performance of routine duties; may be required, as needed to perform all work associated with all maintenance trades of an equal or lower grade classification, where the work or task does not require a specific license. * Troubleshoot and repair building control systems and components. * Work all shifts, all days and rotations as required. * Performs other duties as required. Qualifications REQUIRED QUALIFICATIONS: * Trade school graduate, or equivalent experience * 4 years experience in operation of a complex building system, with demonstrable knowledge of complex, heating, ventilation and air-conditioning (HVAC), systems maintenance and operation, automatic & pneumatic controls, laws and accepted procedures of building utilities operations, technical sketches, flow diagrams, performance graphs, prepare reports and present facts clearly, oral and written. * Ability to operate all test equipment associated with maintenance and operation of building systems. * Ability to wear protective devices for short periods of time. * Ability to stand and walk for long periods of time, manual dexterity for handling large machines and small components/tools; ability to lift heavy objects; visual acuity for inspection and repair of systems and equipment. * Valid driver's license * Ability to travel to off-site locations. Additional Information ENVIRONMENTAL WORKING CONDITIONS: * May perform work in all Medical Center facilities * Is subject to possible exposure to chemicals, gases, electrical shock; * May work in confined spaces on ladders * Ability to perform physically arduous tasks; normal dexterity, visual acuity, ability to lift up to 50 lbs.; * Ability to climb and work from ladders and scaffolding, and work in confined areas; * Ability to stand and walk for long periods of time, manual dexterity for handling large machines and small components/tools; * Ability to lift heavy objects; visual acuity for inspection and repair of systems and equipment; * Ability to wear protective devices for short periods of time.

Job Title: DBA-SIS Administrator Reports To: Director of Information Technology Subordinates: None Position Type: Full-Time, Exempt Salary Range: $60,000 - $70,000 : Abby Kelley Public Charter School is seeking a highly motivated and self-directed technical support professional with superior problem-solving, communication, customer service, technical, organizational, and leadership skills to join the district team and assist and support teachers, students, staff, administrators, and parents. This is a demanding position in a complex, dynamic, and fast-moving team environment. The successful candidate must be able to function autonomously and as part of a team as they plan their projects, manage their time, and organize and complete their tasks in a way that maximizes effectiveness and efficiency. This includes maintaining an ongoing action plan for their projects, quickly and effectively handling service requests, and maintaining a schedule that includes a physical presence that is aligned with the schools and staff being served. They must be able to shift priorities as situations and problems dictate and escalate problems when appropriate to expedite resolution. They must balance multiple requests and projects by setting and adjusting workload priorities on the fly and consistently delivering results in a timely manner. They must be proactive in their partnership with their customers by identifying issues and anticipating needs so that they may head off potential problems and bring new and innovative solutions to their customers. This job description outlines the core duties and responsibilities for the position. It is not meant to be an exhaustive list of all tasks that may be required in this role. The ideal candidate should be flexible and adaptable in meeting the evolving needs of the District. Key Responsibilities: Technical Administration: Lead the technical administration of all district databases and related information systems, including student and staff data synchronization. Data Management: Manage account creation, maintenance, reporting, and improvements to data synchronization between SIS (PowerSchool) and third-party databases (e.g., call alerting software, teacher evaluation systems, state reporting, educational learning platforms, school nurse systems, and food service systems). Process Automation: Automate processes and reduce manual import/export tasks to ensure seamless communication between information systems (e.g., Active Directory, Google Workspaces, PowerSchool, Clever). Security and Compliance: Document and implement security procedures to protect sensitive data and ensure compliance with district policies. End-User Support: Provide end-user support and training for SIS systems, including PowerSchool, ensuring proper usage and troubleshooting issues. Professional Development: Organize and lead professional development sessions for staff to ensure SIS is used according to best practices. Training Materials: Create FAQs, guides, and training materials to support staff in using the SIS efficiently. Data Accuracy: Periodically evaluate SIS data and follow up with data owners to ensure accurate usage and data integrity. Technical Support: Troubleshoot and resolve technical issues related to SIS data entry, reporting, and integrations. Database Maintenance: Perform scheduled database maintenance, including backups, performance optimization, and disaster recovery planning. System Performance: Monitor and analyze logs, records, and network configurations to improve system performance and reliability. Documentation: Maintain and update IT documentation related to database structures, processes, and security policies. Helpdesk Support: Provide supplemental IT helpdesk support, including hardware/software installation, maintenance, troubleshooting, and upgrades. Device Management: Assist in managing Windows and Chrome OS-based devices within the school district. Other Duties: Perform other duties as assigned by the Director of Technology. Requirements: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Experience: 2-3 years of experience in database administration, SIS management, or IT support with a focus on data management. Technical Proficiency: Working knowledge of PowerSchool or similar SIS platforms, with a strong understanding of relational database architecture and management utilities (e.g., data import/export, backups, optimization, APIs, and synchronization). Problem-Solving Skills: High level of technical proficiency and aptitude for troubleshooting and problem-solving. Software Proficiency: Proficiency in spreadsheet software and database management tools. Communication: Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Team Collaboration: Ability to work collaboratively with a team and provide technical support to non-technical users. Technical Support: Experience with Windows and Chrome OS support environments. Preferred Qualifications: SIS Experience: Experience managing or supporting PowerSchool or similar SIS platforms. Relational Databases: Strong understanding of relational database management systems (RDBMS) and related technologies. Automation: Familiarity with automating processes for data synchronization and task optimization. Some Coding and html experience. Security Expertise: Knowledge of best practices for database security and data protection. Additional Requirements: Background check and fingerprinting as required by Massachusetts state regulations. Ability to work independently and as part of a team. Must be able to lift, move, or assist students when necessary. Completion of any required professional development or certifications as mandated by the district. Work Environment and Conditions: This position requires a physical presence on-site to serve the needs of the school district. Ability to manage multiple tasks and priorities effectively in a fast-paced and dynamic environment. Physical Demands: Frequent use of hands, fingers, and a keyboard. Ability to talk, hear, walk, stand, stoop, kneel, and reach. Occasional light lifting and carrying of IT equipment. Important Note: Applicants who are hired for this position and are found to have provided falsified or inaccurate information during the application process are subject to disciplinary action, up to and including termination of employment. Compensation and Benefits: Full-Time, Exempt Position with compensation based on relevant experience. This position is not on a salary scale. AKFCS also provides a comprehensive benefits package which includes the following: Massachusetts Teachers Retirement System (MTRS): Not Eligible Medical/Dental/Vision Life Insurance 403(b) & ROTH403(b) with Match Stipend for Professional/Personal Development Dash Pass (DoorDash) YMCA Discounts Comprehensive Private Leave of Absence Program (PFML) Sick Time with Sick Bank Personal Days Health Reimbursement Arrangement (HRA) & Flexible Spending Account (FSA) Abby Kelley Foster Public Charter School is an affirmative action employer, ensuring that its programs and facilities are accessible to the public. We do not discriminate on the basis of age, race, gender, religion, disability, gender identity, sex, pregnancy or pregnancy-related medical conditions, national origin, homelessness, marital status, sexual orientation, or any other status or class protected by state or federal law. Abby Kelley Foster Charter Public School Mission The mission of the Abby Kelley Foster Charter Public School is to assist families in their role as primary educators of their students by providing a liberal arts education representative of diverse works and global perspectives and aimed at academic excellence, musical competence, and character formation.

Job Title: DBA-SIS Administrator Reports To: Director of Information Technology Subordinates: None Position Type: Full-Time, Exempt Salary Range: $60,000 - $70,000 : Abby Kelley Public Charter School is seeking a highly motivated and self-directed technical support professional with superior problem-solving, communication, customer service, technical, organizational, and leadership skills to join the district team and assist and support teachers, students, staff, administrators, and parents. This is a demanding position in a complex, dynamic, and fast-moving team environment. The successful candidate must be able to function autonomously and as part of a team as they plan their projects, manage their time, and organize and complete their tasks in a way that maximizes effectiveness and efficiency. This includes maintaining an ongoing action plan for their projects, quickly and effectively handling service requests, and maintaining a schedule that includes a physical presence that is aligned with the schools and staff being served. They must be able to shift priorities as situations and problems dictate and escalate problems when appropriate to expedite resolution. They must balance multiple requests and projects by setting and adjusting workload priorities on the fly and consistently delivering results in a timely manner. They must be proactive in their partnership with their customers by identifying issues and anticipating needs so that they may head off potential problems and bring new and innovative solutions to their customers. This job description outlines the core duties and responsibilities for the position. It is not meant to be an exhaustive list of all tasks that may be required in this role. The ideal candidate should be flexible and adaptable in meeting the evolving needs of the District. Key Responsibilities: Technical Administration: Lead the technical administration of all district databases and related information systems, including student and staff data synchronization. Data Management: Manage account creation, maintenance, reporting, and improvements to data synchronization between SIS (PowerSchool) and third-party databases (e.g., call alerting software, teacher evaluation systems, state reporting, educational learning platforms, school nurse systems, and food service systems). Process Automation: Automate processes and reduce manual import/export tasks to ensure seamless communication between information systems (e.g., Active Directory, Google Workspaces, PowerSchool, Clever). Security and Compliance: Document and implement security procedures to protect sensitive data and ensure compliance with district policies. End-User Support: Provide end-user support and training for SIS systems, including PowerSchool, ensuring proper usage and troubleshooting issues. Professional Development: Organize and lead professional development sessions for staff to ensure SIS is used according to best practices. Training Materials: Create FAQs, guides, and training materials to support staff in using the SIS efficiently. Data Accuracy: Periodically evaluate SIS data and follow up with data owners to ensure accurate usage and data integrity. Technical Support: Troubleshoot and resolve technical issues related to SIS data entry, reporting, and integrations. Database Maintenance: Perform scheduled database maintenance, including backups, performance optimization, and disaster recovery planning. System Performance: Monitor and analyze logs, records, and network configurations to improve system performance and reliability. Documentation: Maintain and update IT documentation related to database structures, processes, and security policies. Helpdesk Support: Provide supplemental IT helpdesk support, including hardware/software installation, maintenance, troubleshooting, and upgrades. Device Management: Assist in managing Windows and Chrome OS-based devices within the school district. Other Duties: Perform other duties as assigned by the Director of Technology. Requirements: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Experience: 2-3 years of experience in database administration, SIS management, or IT support with a focus on data management. Technical Proficiency: Working knowledge of PowerSchool or similar SIS platforms, with a strong understanding of relational database architecture and management utilities (e.g., data import/export, backups, optimization, APIs, and synchronization). Problem-Solving Skills: High level of technical proficiency and aptitude for troubleshooting and problem-solving. Software Proficiency: Proficiency in spreadsheet software and database management tools. Communication: Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Team Collaboration: Ability to work collaboratively with a team and provide technical support to non-technical users. Technical Support: Experience with Windows and Chrome OS support environments. Preferred Qualifications: SIS Experience: Experience managing or supporting PowerSchool or similar SIS platforms. Relational Databases: Strong understanding of relational database management systems (RDBMS) and related technologies. Automation: Familiarity with automating processes for data synchronization and task optimization. Some Coding and html experience. Security Expertise: Knowledge of best practices for database security and data protection. Additional Requirements: Background check and fingerprinting as required by Massachusetts state regulations. Ability to work independently and as part of a team. Must be able to lift, move, or assist students when necessary. Completion of any required professional development or certifications as mandated by the district. Work Environment and Conditions: This position requires a physical presence on-site to serve the needs of the school district. Ability to manage multiple tasks and priorities effectively in a fast-paced and dynamic environment. Physical Demands: Frequent use of hands, fingers, and a keyboard. Ability to talk, hear, walk, stand, stoop, kneel, and reach. Occasional light lifting and carrying of IT equipment. Important Note: Applicants who are hired for this position and are found to have provided falsified or inaccurate information during the application process are subject to disciplinary action, up to and including termination of employment. Compensation and Benefits: Full-Time, Exempt Position with compensation based on relevant experience. This position is not on a salary scale. AKFCS also provides a comprehensive benefits package which includes the following: Massachusetts Teachers Retirement System (MTRS): Not Eligible Medical/Dental/Vision Life Insurance 403(b) & ROTH403(b) with Match Stipend for Professional/Personal Development Dash Pass (DoorDash) YMCA Discounts Comprehensive Private Leave of Absence Program (PFML) Sick Time with Sick Bank Personal Days Health Reimbursement Arrangement (HRA) & Flexible Spending Account (FSA) Abby Kelley Foster Public Charter School is an affirmative action employer, ensuring that its programs and facilities are accessible to the public. We do not discriminate on the basis of age, race, gender, religion, disability, gender identity, sex, pregnancy or pregnancy-related medical conditions, national origin, homelessness, marital status, sexual orientation, or any other status or class protected by state or federal law. Abby Kelley Foster Charter Public School Mission The mission of the Abby Kelley Foster Charter Public School is to assist families in their role as primary educators of their students by providing a liberal arts education representative of diverse works and global perspectives and aimed at academic excellence, musical competence, and character formation.

About the Opportunity About the opportunity: Join a mission-driven team developing advanced cybersecurity platforms that protect hospitals and clinics from cybersecurity threats. This position will help build Whole-Hospital Simulations (WHS)-realistic testbeds that emulate healthcare environments-and Vulnerability Mitigation Platforms (VMPs) that safeguard medical devices and both clinical and non-clinical networks. The work will directly impact patient safety and digital resilience in some of the most vulnerable healthcare settings. If successful, your engineering will revolutionize the healthcare pen testing marketplace to shift from compliance-based thinking to “how gracefully does your hospital fail and how quickly recover when under attack” thinking. The platforms will also cause a paradigm shift in the medical device security regulatory frameworks to shift evaluations from component-level thinking of individual medical devices to whole-hospital system thinking of oodles of interacting medical devices and more. This 100% externally funded position is a hybrid role, combining remote work with required in-person presence, and is reappointed annually based on the continued availability of funding. The position Reports to the team's Technical Lead. ● Works closely with WHS development teams, hospital IT partners, multiple technical teams, external vendors, federal program partners, and cybersecurity R&D teams. ● May supervise junior engineers or subcontractors involved in WHS setup and integration tasks. Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. Key Responsibilities & Accountabilities: (30%) Integrate emulators, detection tools, and remediation technologies from multiple technical teams into the Vulnerability Mitigation Platform (VMP), ensuring seamless interoperability and optimal performance within the Whole-Hospital-Simulation (WHS) environments. (25%) Design and lead the implementation of Whole-Hospital-Simulation (WHS) environments that emulate hospital operations and support the integration of autonomous detection and remediation tools into the Vulnerability Mitigation Platform (VMP). (20%) Design and implement secure, scalable DevSecOps pipelines that translate complex technical concepts into practical workflows aligned with hospital operations and staff capabilities, while actively engaging with operational hospitals to ensure platform features meet real-world IT and administrative needs through actionable system-level specifications. (15%) Facilitate deployment of autonomous vulnerability mitigation tools within WHS environments, ensuring remediations are implemented seamlessly without disrupting hospital operations or compromising patient care. (10%) Serve as the lead technical integrator across technical teams, driving interface design and data exchange protocols to ensure cohesive functionality among all component technologies. Core Qualifications: Technical Skills Bachelor's or Master's degree in Systems Engineering (Additional training in Computer Science, Cybersecurity, Electrical Engineering, or related fields is a plus). CSEP, ESEP, or equivalent systems engineering credential (preferred). 5+ years of experience in systems integration across hardware, software, and networked environments, preferably in healthcare IT, cybersecurity frameworks, or critical infrastructure. Expertise in digital twin technologies, network emulation, and simulation environments. Proficiency in integration testing, requirements validation, and interface definition. Experience deploying and integrating AI/ML-driven cybersecurity tools in operational environments. Strong understanding of hospital IT systems, legacy equipment, and interoperability challenges. Development & Testing Proven ability to design and manage WHS environments for sandbox testing. Experience integrating emulators, detection tools, and remediation engines into cohesive platforms. Skilled in continuous integration and DevSecOps practices for secure deployment pipelines. Collaboration & Leadership Demonstrated success in cross-functional coordination with hospitals, clinicians, and vendors. Ability to translate technical requirements into actionable designs for non-technical stakeholders. Strong communication skills to liaise between technical teams and hospital operations. Experience engaging stakeholders in under-resourced healthcare institutions. Preferred Experience Background in healthcare cybersecurity, medical device integration, or hospital IT infrastructure. Familiarity with federal R&D initiatives. Experience in field testing, pilot deployments, and real-world validation of cybersecurity platforms. Knowledge of self-healing systems and architectural orchestration patterns. Documents required: Resume Cover letter Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 114S Expected Hiring Range: $129,010.00 - $187,060.00 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

About Berklee At Berklee, we believe that creativity is a powerful force for change, and we are committed to inspiring and cultivating the next generation of music and performing arts leaders. We value innovation, student-centered learning, and collaboration across diverse disciplines. As a globally recognized institution, we provide an environment that fosters professional growth, continuous learning, and work-life balance, all while driving impactful, mission-driven work that transforms the future of music education. Role Overview Berklee is seeking a dynamic, experienced Senior Workday Solutions Architect to join our team. In this critical role, you will be the Berklee technical lead for projects and ongoing technical support for our Workday platform, including Workday Human Capital Management (HCM), Payroll, Financial Management, Adaptive, Extend, Prism, Learning, and Student modules. Your expertise will guide Berklee through system enhancements, integrations, and troubleshooting, ensuring the continued success of our Workday environment. This position will require close collaboration with stakeholders across the institution and the opportunity to mentor the Workday technical team. As part of Berklee's Information Technology Services (ITS) team, you will be a key player in shaping the technological solutions that power our community's academic and administrative systems. Key Responsibilities * Lead the design of Workday solutions across multiple modules (e.g., HCM, Finance, Payroll, Adaptive, and Student) to align with the Workday platform goals and long-term roadmaps. * Oversee and own the overall technical architecture, ensuring security, scalability, and performance * Collaborate with technical leads in Workday HCM, Finance, Adaptive, and Student modules to develop and implement system architecture and protocols. * Design, build, and maintain Workday custom reports, integrations, and dashboards in alignment with Berklee's goals and data security frameworks. * Troubleshoot and resolve production issues, ensuring data consistency and security across all Workday modules. * Partner with Berklee Enterprise technical team to support the integration between internal Berklee systems to maintain data integrity and system architecture alignment * Troubleshoot complex issues, conduct impact analyses for Workday updates, and provide expert guidance * Assist with the development and execution of a comprehensive Workday data governance program. * Maintain up-to-date knowledge of Workday's products and best practices, and contribute to system optimization and enhancements. * Who You Are You are a seasoned professional with 5-8 years of experience working with the Workday platform, including experience with Workday Financials, Adaptive, and Workday Student. You bring a strong technical background and have a passion for problem-solving, troubleshooting, and driving system improvements. You thrive in a collaborative, student-centered environment and are adept at managing competing priorities while providing exceptional service to stakeholders. Required Qualifications * Minimum of 5 years of related professional experience, with at least 3 years of experience in Workday Finance report writing. * Experience with Workday HCM, Financials, Adaptive, and Student modules (Workday Student experience is a plus). * Strong experience with Workday Studio, BIRT, Core Connector, API calls, and advanced calculated fields. * At least three Workday Pro certifications required, with a preference for certifications in Financials, Integrations, and Reporting. * Experience with data governance and reporting/integration processes. * Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. * Ability to work independently and proactively with a high degree of initiative. * BA in a technology-related field or commensurate professional experience. Why Berklee? At Berklee, we believe in work-life balance and a culture of inclusivity, creativity, and collaboration. We offer a supportive environment that encourages professional growth and development, with opportunities to mentor others and lead complex technical projects. As a Berklee employee, you will be part of a dynamic and innovative institution that places a strong emphasis on student success and community impact. Benefits and Perks * Competitive salary and comprehensive benefits package. * Generous paid time off, including holidays, vacation, and sick leave. * Flexible work environment: Primarily remote with occasional on-campus meetings at Berklee's Boston campus. * Access to professional development resources and training. * Opportunities to attend Workday training and conferences. * Collaborative and inclusive work culture with a focus on innovation and creativity. Hiring Range: $150,000 - $180,000; salary dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. * Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Staff

The MEP Manager (Mechanical, Engineering, and Plumbing is responsible for the full maintenance and operation of all mechanical heating, ventilating, air conditioning, sprinkler, storm and sanitary systems. Under the supervision of the Director, Energy Management and Sustainability, this position will manage a designated group of Mechanical, Electrical, and Plumbing (MEP) trades personnel. Responsibilities include coordinating preventative maintenance schedules, addressing work order requests, and leading emergency response efforts related to mechanical and plumbing systems across academic, residential, administrative, and recreational campus facilities. This role demands a proactive, solutions-oriented leader who is well-versed in campus infrastructure and capable of balancing hands-on technical work with supervisory duties. The supervisor must foster strong communication and collaboration with other facilities staff, custodial teams, contractors, campus safety, and administrative stakeholders to ensure that all building systems support a safe, comfortable, and sustainable learning and working environment for students, faculty, and staff. Essential Functions: Develops methods and techniques for the proper maintenance of all mechanical systems. Directs the steam fitting, plumbing, air conditioning and ventilating, and electrical trade staffs in their respective areas of work, allotting and assigning work, managing programs, projects, and daily work assignments. Provides diagnostic analysis in the events of failure or damage and assigns the methods of repair to be employed. Shall initiate purchase requests, work requests, and assist in the negotiating of contracts. Develop, manage, control, and improve preventative maintenance programs. Be available for "off-hours" problems due to system failures and/or campus emergencies (i.e. flooding, severe weather, etc.). Keep accurate records of the performance of all equipment maintaining the operation to the standards acceptable by the Pollution Control Board, Insurance Agency, Dept. of Safety, and all regulatory requirements. Make recommendations for energy management and control systems, conservation methods cogeneration, and facility modifications. Fiscal and budgetary management: energy, overtime, service contracts, utilities, supplies, etc. Supervisory responsibility for portion of HVAC / Plumbing and Electrical Maintenance Shop, to be determined with Director Establish performance measurements of in-house staff and contracted labor. Minimal Qualifications: Associate's degree in mechanical / engineering; License in Mechanical Trade in lieu of degree 7+ years of experience in HVAC, plumbing, or electrical related work Thorough knowledge of building mechanical, electrical, and plumbing systems, controls, and the necessary maintenance and repair Experience with Building Automation Systems Ability to work with others to achieve desired results by contributing to team projects, exchanging ideas and opinions, resolving conflicts, and developing positive working relationships. Strong organizational, time-management, and problem-solving skills Preferred Qualifications: Experience managing, supervising, training, and discipline of union labor staff Bachelor's degree License preferred Experience working with JCI / ENE BAS systems Position Details: This position is a full time, benefits eligible position, with a 37.5-hour on-site work schedule. This is an administrative non-represented position. Inclusive Excellence at Wentworth Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth. To find out more about the Wentworth's commitment to Inclusive Excellence, please visit the website ******************************************* All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at ***************. E-Verify for Employment Eligibility Verification (Form I-9) Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.

At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Machine Technician & Systems Engineer Hourly** **(Regular, Full-time )** to support the upkeep and functionality of our facilities in **Owatonna, MN** . This role is **40 hours per week** with possibility of overtime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 6 PM to 3 AM.** **Education, Knowledge and Experience** **■** High school graduate or equivalent preferred. ■ One (1) year experience in a related production position preferred but not required. **Other Skills and Abilities** **■** Has the ability to work effectively under tight deadlines required. ■ Has the ability to operate material handling equipment preferred. ■ Has the ability to produce high level of quality is required. **Primary Duties and Responsibilities** **■** Operate all department machines. ■ Make operating adjustments to equipment as trained. ■ Maintain logs and keep records as directed. ■ Work cooperatively in a team environment to process materials or documents. Wear necessary protective clothing and equipment as required. ■ Perform tasks involving the lifting and/or loading of materials. ■ Maintain work area in neat, orderly, and safe manner. ■ May perform higher classified work on occasional basis for training purposes. ■ Perform other related duties as assigned. ■ Support other departments as assigned. **Physical Requirements** **■** Must be able to lift 50 lbs. and move pallets of material with a pallet jack as needed in routine department functions. ■ Must be able to stand for long periods of time and push loaded carts of 650 lbs. Also frequent bending and twisting. ■ Must be able to push and load 1200 lb. or heavier Roll forms around. **Working Conditions** **■** Work occasionally requires situations where extreme caution must be observed. ■ Working environment may produce higher than normal noise levels and airborne dust particles but is maintained for safe and favorable working conditions. ■ Work may require off shift or irregular working hours to assure minimal disruption to regular operational functions Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: **The full-time starting pay rate is $20 per hour.** This position is benefits eligible effective on your hire date. For more information, you may visit ********************************************* * Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits. * Paid holidays, vacation, sick and personal days per the NCS Pearson policies. * 401(k) Retirement Plan with employer match. * Employee Stock Purchase Plan (bi-annual enrollment). * Tuition Reimbursement. * Company-paid life insurance and business travel insurance benefits. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Production **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** On-site **Req ID:** 21297 \#location

Engineer Solutions that Empower Students Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You'll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep's mission is to level the playing field in education by offering the most effective test preparation available - made accessible to all students. Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company's founding in 2012. MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, Javascript, and React Experience with SSO, specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards Skilled in integrating with Student Information Systems (SIS) Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays

About the Opportunity The Workday System Analyst, Data Modeling & Configuration is responsible to maintain and optimize Workday foundational data structures (supervisory orgs, job catalog, positions, cost centers, academic/administrative hierarchies). Conduct regular data audits, resolve inconsistencies, and ensure alignment across HR, Finance, and other institutional systems. Configure and maintain Workday business processes, calculated fields, condition rules and support data mappings and crosswalks. Follow established IT change control procedures, maintain documentation, ensure consistent data definitions and support testing cycles. 24/7 business continuity: This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and platforms. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must be able to quickly diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service. A strong commitment to system reliability and service continuity is essential for success in this position. Other duties as required: This role requires flexibility in performing duties outside of the primary responsibilities to support the evolving AI ecosystem at the university. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring consistent and reliable AI and platform operations. This may include assisting with knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements. A problem-solving mindset and willingness to tackle emerging challenges are essential for thriving in this dynamic environment. Hybrid work schedule: This role is hybrid and in the office a minimum of three days a week in Boston to facilitate collaboration with both technical teams and operations staff. In-office presence enables effective coordination with support teams, direct access to infrastructure, and hands-on troubleshooting of AI systems and platforms. Physical presence is particularly important for incident response, change management activities, and cross-functional problem-solving sessions that benefit from in-person collaboration and real-time communication. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. Minimum Qualifications Education: Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field required. Experience: 3-5 years of Workday configuration experience Demonstrated expertise with Workday HCM, Finance, and Payroll modules Background in higher education ERP systems strongly preferred Experience with Workday Student a plus Technical Competencies: Expert knowledge of Workday business process configuration and optimization Proficiency with Workday tools: Business Process Framework, EIBs, Calculated Fields, Custom Reports, BIRT, Workday Studio Understanding of Workday data model and reporting frameworks Experience with data conversion, migration, and validation processes Ability to troubleshoot system issues and coordinate with technical teams Required Skills: Strong understanding of higher education business processes (academic, HR, finance) Excellent analytical and problem-solving abilities Ability to translate business requirements into technical solutions Strong collaboration skills and ability to work effectively in team environments Excellent documentation and communication skills Strong organizational skills with ability to manage multiple priorities Experience with change management and ITIL processes Preferred Qualifications Workday Certification (HCM, Financials, or Student) Workday Pro or Partner certification Additional Workday module certifications (Absence, Benefits, Recruiting, Learning, Compensation) Experience with Workday Adaptive Planning or PRISM Analytics Knowledge of Workday Extend platform development Familiarity with Agile methodologies and iterative development approaches Experience with other higher education ERPs (Banner, PeopleSoft, Oracle) Familiarity with data analytics and visualization tools (Tableau, Power BI) Key Responsibilities Workday Configuration and Administration Configure and maintain business processes, notifications, and approval workflows across all Workday modules Manage organizational structures, supervisory organizations, and cost center hierarchies Administer custom fields, custom objects, and custom validations Configure and test functionality for Workday releases (bi-annual updates) and weekly service packs Maintain configuration workbooks and process documentation Implement and optimize business process definitions and routing Collaborate with functional teams (HR, Finance, Payroll, Student Services) on system requirements Lead configuration sessions for new implementations and modules Support business cycle configuration and system setup activities (payroll cycles, academic periods, financial periods) Manage system configuration requests through ServiceNow or ticketing system Facilitate training for functional users and super users Business Analysis and Process Optimization Conduct requirements gathering sessions with stakeholders Analyze current business processes and identify optimization opportunities Develop functional specifications and design documents Perform gap analysis between business requirements and system capabilities Create process flow diagrams and system documentation Design and implement custom reports and dashboards Conduct user acceptance testing (UAT) coordination and support Develop test scripts and testing scenarios Monitor system performance and user adoption metrics Create business intelligence dashboards for leadership visibility Support data governance initiatives and data quality improvements Maintain standard operating procedures and user guides Technical Support and Data Management Create and maintain EIB (Enterprise Interface Builder) templates for data imports/exports Monitor and troubleshoot EIB processes and data loads Provide technical support for system issues and coordinate resolution with appropriate teams Troubleshoot system errors and coordinate with Workday support as needed Support data validation and reconciliation activities Maintain data quality and integrity across Workday modules Document technical processes and data specifications Assist with data conversion and migration activities during implementations Stakeholder Engagement and Management Participate in Workday implementation and enhancement initiatives Collaborate with project management team on deliverables and timelines Serve as subject matter expert in cross-functional teams Facilitate requirements gathering sessions and workshops with stakeholders Support user story development and acceptance criteria definition Provide input for sprint planning and backlog prioritization Conduct user training and knowledge transfer sessions Partner with change management team on user adoption strategies Maintain strong relationships with business stakeholders across departments Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 112S Expected Hiring Range: $97,550.00 - $141,443.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified . JOB SUMMARY The Senior Identity & Access Manager (IAM) Engineer is responsible for designing, implementing, and managing the identity and access management framework within Northeastern University. Utilizes a deep understanding of IAM technologies, security protocols, and best practices to ensure the protection of sensitive information and compliance with regulatory requirements. Leveraging identity systems including Microsoft Active Directory, Entra, Savyint, Grouper and Shibboleth, provides senior operational support to these systems in support of Single Sign-On (SSO), User Provisioning, Privileged Access Management, and Role-Based Access Control (RBAC). Make recommendations for, and lead the implementation of changes through a formal change management process., working with cross-functional teams to align IAM initiatives with business objectives. Plays a critical role in shaping the security posture of the organization working with cutting-edge technologies and leading initiatives that have a significant impact on user experience, operations and security. **Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future MINIMUM QUALIFICATIONS · Bachelor's degree in computer science, Information Technology, or relevant experience · Minimum of 7 years of experience in Sr. IAM Engineering and implementation roles. · Extensive platform knowledge and experience working with Entra ID, Microsoft Active Directory, Entra Connect, Grouper, Shibboleth and Savyint, or equivalent tools. · Extensive Experience with security protocols and standards (e.g., SAML, OAuth, OpenID Connect) · Knowledge and experience of working with Shibboleth, Incommon Federation, or SailPoint, LDAP are nice-to-haves · Advanced proficiency in scripting tools, such as bash, SQL, PowerShell, and Jenkins or GitHub Actions, for automation and management tasks. Experience with automation tools and frameworks relevant to IAM is a plus · Excellent technical and communication skills, with the ability to articulate complex IAM concepts to non-technical stakeholders. Strong analytical and problem-solving abilities. Proven track record of working in complex production environments. KEY RESPONSIBILITIES & ACCOUNTABILITIES 1) Technology Implementation: Lead the deployment and integration of IAM technologies, leveraging Microsoft Active Directory (on-premises and Entra). Evaluate, select, and guide development of appropriate IAM tools and solutions to enhance security and user experience. 2) Operational Improvements: Create and implement operational best practices to ensure ongoing availability of identity systems. 3) Collaboration and Leadership: Work closely with IT, security, and business teams to understand access requirements and implement appropriate controls. Provide expert guidance and mentorship to IAM team members and other IT staff. 4) Automation and Optimization: Oversee the development of automation scripts and workflows (e.g., using PowerShell) to streamline provisioning and de-provisioning processes. Optimize existing IAM processes for efficiency and effectiveness. 5) Incident Management and Support: Act as the highest escalation point for complex access issues not resolved by the IT Service Desk. Oversee the resolution of IAM-related incidents and problems. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 113S Expected Hiring Range: $112,180.00 - $162,662.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.