Health Alliance jobs in Cincinnati, OH

The primary responsibilities of the TCHP Practice Administrator are to direct the business, technical and clinical support activities of all assigned practices. This individual will work in collaboration with the Physician Medical Directors/Providers and Director of Operations overseeing all administrative functions including operations, marketing, facilities, revenue cycle, human resources and regulatory compliance. This individual will be responsible for leveraging operational efficiency, leading improvement initiatives, and ensuring alignment of the individual practices supporting organizational initiatives. EDUCATION: Bachelor's Degree required YEARS OF EXPERIENCE: 5-7 years of progressive healthcare management experience required, preferably in an ambulatory environment with physician interaction. REQUIRED SKILLS AND KNOWLEDGE: Knowledge of federal and state regulations impacting healthcare delivery Exhibits strong, collaborative leadership qualities. Outstanding internal and external communication skills, with a demonstrated ability to connect with people. Strong organizational skills with the ability to prioritize and deliver on key initiatives. Demonstrated commitment to the highest standards of performance within time and budget constraints. High levels of initiative, drive and poise coupled with qualities of maturity, professionalism, flexibility, and patience. Unquestionable integrity and business ethics. Lead and project manage institutional projects across Division and/or ambulatory services. Must have performance improvement experience in Lean, Six Sigma, PDSA or other training. Ability to work independently. Operations Ensures high accountability for operations up to 3 or more physician ambulatory practices. Acts as a resource to billing providers, operations director and suport staff, for all daily operational needs. Focused on quality and efficiency of the pratices within oversight to ensure patient satisfaction and patient access. Oversees and leads performance improvement initiatives. Ensures routine facility/equipment maintenance is performed, problems corrected and systems in place to ensure a safe and comfortable environment is maintained for patients and faculty. Supports and takes the lead with any new physician practice transitions or acquisitions. Continually assess integration activities to ensure newly acquired entities have necessary resources and support services required for maxium operational efficiences. Staff Supervision Responsible for managing staff within physician practices, including efforts around recruitment, orientation, retention and termination. Responsible for managing staff mix, deployment and forecasting of staff to meet patient needs. Leads performance management efforts for each practice, including performance appraisal and evaluation season. Ensure staff competency through training and maintaining continuing education requirements. Typically responsible for 21 or more direct reports. Administration Participates in organization-wide committees to establish and/or improve customer service and administrative plans and policies. Assists and develops with operational Directors the capital and operating budget needs with budget expenditures. Monitors and analyzes fiscal areas (e.g. distribution, payors, aging and production) for up to 3 or more cost centers. Reviews patient satisfaction surveys and ambulatory scorecard and implements improvement initiatives as needed. Ensures quality assurance standards are met for patients. Patient volume is generally 10,000+ patient visits. Works closely and interfaces with 15+ Providers to support in quality patient care for all practices. Compliance Ensures compliance with state, federal and regulatory agency requirements for facilities, clinical care and staff. When appropriate, works with the Medical Directors/Providers to develop and implement new clinic specific policies and procedures. Ensures accreditations are maintained as necessary. Comply with research and sponsorship rules and regulations for research conducted in practices

To assess auditory function and habilitate hearing loss. To act as a resource for patients, families, physicians, staff and the community. May assist in the development and implementation of performance improvement plans for audiologists. KNOWLEDGE AND SKILLS: EDUCATION: Master's, Ph.D or Au.D. in Audiology YEARS OF EXPERIENCE: Minimum of 2 years in clinical setting (recent) or newly awarded AuD or PhD degree. REQUIRED SKILLS AND KNOWLEDGE: Full knowledge in audiological assessment, hearing aid and assistive device assessment, hearing aid fitting, and hearing aid management. Knowledge of state and federal regulations, coding, billing and documentation requirements. Knowledge of appropriate network of referrals. LICENSES & CERTIFICATIONS: LICENSE(S): Ohio Audiologist: Active Ohio Audiology License Kentucky Audiologist: Active Kentucky Audiology License preferred CERTIFICATION(S): Certificate of Clinical Competency, as issued by the American, Speech, Language, and Hearing Association and/or American Board of Audiology Certification, as issued by the American Board of Audiology Assess the Auditory Function of Patients per Protocol 1. Select and apply appropriate assessment tools. 2. Interpret test results accurately. 3. Document results and recommendations. 4. Communicate results and recommendations to the patient and referring physician. Consult with Patients to Enhance Hearing Capabilities 1. Recommend and fit hearing aids and assistive listening devices as appropriate. 2. Provide hearing aid maintenance and repair. 3. Maintain appropriate documentation per protocol. 4. Order devices and supplies at request of patient 5. Provide communication as requested. Equipment Management 1. Perform listening check prior to the start of clinic. 2. Coordinate annual calibration and maintain a copy of records. 3. Work with clinical engineering and vendors to complete repairs and maintenance. 4. Maintain supplies. 5. Set-up audiology equipment needs for all locations as needed. 6. Ensure all calibration needs are met at all service locations as needed. Maintain the Revenue Cycle for Audiology 1. Enter charges and ensure daily charges are complete and accurate. 2. Collect payments per policy. 3. Maintain log of hearing aid sales and payments to be completed quarterly. 4. Call and document insurance coverage for hearing aids. 5. Maintain hearing aid sales trends for all office locations based off reported logs, and communicate results and recommendations to designated persons as needed Maintain patient safety 1. Maintain a safe and clean environment with daily disinfecting procedure. 2. Ensure adherence to infection control policies. Communication 1. Provide education to patients, families, the community, staff and physicians as requested. 2. Communicate for paid-time-off clinic coverage needs 3. Maintain licensure and continuing education units, per licensure board, and submit credits to management. 4. Assist Manager in development and implementation of marketing and education plan for physicians and the community as needed. 5. Communicate for paid-time-off clinic coverage needs as requested. 6. Organize, communicate, and inform audiologists of any new procedure or new law to ensure standardization and adherence to law as needed.

The Mobility Service Lead will be responsible for administration of mobile devices including high-quality service delivery, device life-cycle management and IT/business collaboration. Working with the Endpoint/Mobility team, the Mobility Service Lead will develop plans, evaluate new technologies, and implement new enterprise solutions and best practices for mobile devices. The Mobility Service Lead will also oversee daily problem resolution and device order fulfillment. KNOWLEDGE AND SKILLS: EDUCATION: Bachelor's degree or relevant experience YEARS OF EXPERIENCE: Minimum 7yrs experience supporting mobile devices in a multi-site, enterprise environment. Minimum 3+ years in a team leadership role. REQUIRED SKILLS AND KNOWLEDGE: Excellent knowledge/experience with mobile devices/operating systems (iPhone/iPad, Android) Excellent knowledge/experience with Mobile Device Management solutions (Jamf, Workspace ONE, Intune) Expert knowledge of computer or network systems hardware and software Great communication skills (verbal & written) to work with novice to advanced users and in communicating technical concepts/information Experience with technical documentation and the creation of technical documentation Demonstrated mentoring and coaching skills Intermediate knowledge of project management methodology Function as the technical lead overseeing life-cycle management of the mobile devices supporting critical business functions at TCHHN. This management includes strategic planning, budgeting, service fulfillment, break/fix, and device refresh. Work with the Endpoint Systems Lead Engineer to plan and facilitate software updates, implement device software licensing and updates and evaluate new technologies and solutions. Serve as escalation point for mobile device issues. Work with Endpoint/Mobility team members to ensure timely resolution of support tickets and service requests. Identify areas for service delivery workflow and business process improvements. Participate in an on-call rotation with mobility and endpoint management engineers. Participate in IT Service Management processes.

To utilize established policies and procedures to perform concurrent and retrospective data abstraction, under the supervision of the manager. To ensure accuracy and quality of data collected, export data into the electronic data collection system, and review inaccuracies with the appropriate leadership teams. EDUCATION: Bachelor's Degree in a health-related field, health care management, or business management required, Master's Degree preferred. Registered Nurse from an accredited college of nursing with BSN degree preferred. YEARS OF EXPERIENCE: A minimum of three (3) years of accreditation or health care management related experience or 3-5 years of acute care nursing is required. Master's Degree may supersede need for years of experience. REQUIRED SKILLS AND KNOWLEDGE: The Performance Excellence (PE) data abstractor accurately abstracts required data. The PE data abstractor effectively communicates with peers, utilizes appropriate channels of communication, and maintains absolute confidentiality. Conducts medical record reviews and abstraction for designated core measure data and/or registry. Ensures complete data collection (both paper and EMR) and entry into an electronic database. Participates in the analysis and evaluation of collected data. Functions as a resource in formulating action plans related to findings. Maintains accuracy, integrity, and reliability of the data to support the data base. As assigned, functions as support to medical staff committees (peer review), interdisciplinary QI/PI teams, and hospital departments by performing the following activities: 1. Collects appropriate quality performance data and clinical information for data bases. 2. Analyzes and evaluates data and clinical information to identify quality issues and trends. Assumes responsibility of accurate data collection for specific reports and ensuring data distribution to the appropriate areas. Responsible for abstracting all clinical data requested of management and physicians from any electronic data collection system with the interpretation and presentation of conclusions via chart, graph, or spreadsheet format. Current knowledge of rules, regulations, policies, and procedures related to third party payers, The Joint Commission (TJC), CMS, and other regulatory agencies. Acts as a resource and educator for multidisciplinary team members. Assumes responsibility and accountability for personal professional growth and development. Manages workload effectively. Understands and maintains awareness of fiscal responsibility by utilizing time and resources appropriately.

The BMET II position is responsible for maintaining and repairing general and more advanced biomedical equipment throughout TCH Enterprise. Is expected to work independently and perform complex troubleshooting and repairs on designated equipment to the most basic level possible and with minimum call-in of the device manufacturer. This may include providing system configurations, programming, interfacing to EPIC or other IT systems and installations. This position is expected to provide guidance and training to other BMETs or clinical users as needed. Acts as a team leader in small groups with BMET I or with others that have less technical knowledge, experience, or training. This position will have primary roles in life-support or priority one systems or high cost systems in the general biomed area. May also backup Specialist I or II positions during vacations, sick time, or training. The BMET II position coordinates activities that improve the overall proficiency level in various departments throughout the organization such as, but not limited to, defining training objectives and providing specialized training for clinical staff. In this role, the BMET II is expected to have knowledge on most of the general biomedical and some of the specialized systems, and be able to diagnosis new technologies or systems when necessary. The BMET II position serves as the primary point of contact and acts as a liaison between the TCH Enterprise and the manufacturer; shall assist with quality problems, as well as the resolution and escalation of technical or clinical issues; and ensures preventive maintenance/repairs are performed in accordance with the manufacturer guidelines and requirement for accreditation. The BMET II will work at a more critical technical level with manufacturer, vendor, and clinical users, and act as an oversight or lead for the BMET I or Co-Op positions, as they learn new systems. The BMET II position is knowledgeable of medical terminology and clinical workflow combined with proactive customer service that will contribute to the improvement of TCH's clinical outcomes. Extensive knowledge of network, TCP/IP, HIPAA, HL-7, or the ability to learn how to interface or program devices to the EMR is required, and expected to train BMET I or Co-ops when needed. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: Minimum: Associate Degree in Biomedical Engineering Technology; Preferred: Bachelor degree in Electrical Engineering or Biomedical Engineering. Typical course topics may include: • Electronics - Analog, Digital and Microprocessor • Pneumatics/Pressure Systems • Biomedical Engineering Technology (Man-Machine Interface) • Anatomy and Physiology • Chemistry / Organic Chemistry / Light/Optics Physics • NFPA 99 codes and NEC 70 - JCAHO Requirements, Gas Safety, and Electrical Safety • Anesthesia System Training (by vendor and model) • TCP/IP and Networking (wired and wireless) • HL-7 and other interfaces providing communicating to EMR systems • Other operating room devices or systems as needed. • Windows Operating Systems, MS Office and other PC applications as required. YEARS OF EXPERIENCE: Minimum 2 years experience as a BMET I (or equivalent position) with AAMI BMET certification, or 6 years experience as a BMET I (or equivalent position) without the certification. Certification is highly recommended. Documented training in two or more advanced medical systems (specific OEM training: e.g. ICU monitoring, telemetry, EKG, fetal monitoring, etc.) with proven ability and history in successfully assuming new responsibilities. Also dependent on capabilities and skill sets. REQUIRED SKILLS AND KNOWLEDGE: This position requires the ability to troubleshoot, diagnose, and repair complex hardware and software biomedical, mechanical, computer, hydraulic and network systems to the most basic level, and is expected to be the “expert” on a variety of designated advanced systems, as well as general systems. Strong training skills with the ability to apply clinical workflow knowledge to enhance adoption and usage of system to improve patient safety and clinical outcomes is required. Proven ability to build and maintain strong relationships with the clinical end-users in a variety of clinical settings. The BMET II is expected to work independently and at a very high level of performance on the majority of advanced or general biomed systems in the hospital. Should be a team player and be able to build relationships intra department as well as inter department. Able to work with BMET I, Co-ops and Specialists, as well as the clinical users. BMET II must have advanced knowledge of test equipment,, software tools, and network systems. Advanced troubleshooting or diagnostic skills is also required. Based on experience, advanced training in two or more biomedical areas, and successful history of supporting systems are all required. Requires knowledge of anatomy, physiology, electronics, computer design/operation, hydraulics, electro-mechanical, JCAHO and other regulations or requirements, software skills and biomedical systems knowledge. Knowledge of JCAHO, OSHA, HIPAA, and SMDA policies and regulations; and experience in incident investigation and quality assurance inspections is preferred. LICENSES & CERTIFICATIONS: Certification as a Biomedical Equipment Technologists, or minimum of 6 years experience as a BMET I (or equivalent position) with a track record of successfully taking on or managing new systems. Also, A+ or other computer and network certifications/training is desirable. Assists in equipment operational issues and documents operator error problems. Provides additional clinical training to minimize unnecessary equipment downtime. Performs diagnosis, installation/upgrade, and service/repair on assigned systems. Understands various diagnostic techniques, including but not limited to root cause analysis to solve technical or clinical issues. Acts as a coordinator and conduit of information between vendors, other technical providers (e.g. IT and facilities), supervisors, other clinical engineering teams, and Director of Clinical Engineering. Maintains communications with customers (RNs, various clinical specialties, and clinical managers), IT team and departmental management to ensure resolution and proper follow-up. Keeps clinical engineering management or other clinical engineering teams informed of issues and requirements. Is able to implement and document devices used to test medical devices or medical device setups or software prior to use on procedures. Has the ability to understand design theory, including electrical, mechanical, pneumatic, hydraulic, biomedical, and software. Creates and provides training classes for various biomedical systems or setups for other biomedical staff and clinical staff. Utilizes root cause analysis techniques for effective problem solving while overseeing escalation of technical or clinical issues. Maintains communications with customers to ensure resolution and proper follow-up. Performs initial equipment inspection and setup on new devices and systems prior to use in procedures. Ensures setup meets all safety, manufacturer, and clinical engineering standards for medical equipment policies and procedures. Performs or ensures preventative maintenance, QA, and functional inspections are performed in accordance with the manufacturer guidelines and requirements and documents in accordance with clinical engineering medical equipment management program to meet Joint Commission, CMS, or other regulatory or accreditation agencies. Provides project management, attends meetings regarding new procedures or techniques, and is able to meet milestones or deadlines. Conducts training classes or events for other techs and clinical users as needed. Documents all work in Clinical Engineering medical systems management system in accordance with CE policies. On-call responsibility systems maintained by this position or other critical areas as deemed necessary by the manager, director, and administration. Other job duties as needed.

We are looking for someone who is passionate about technology with a strong work ethic and commitment to delivering the highest quality of service and support. The Field Support Intern is responsible for the administration, management and optimization of all user related devices for The Christ Hospital Health Network. Support will be provided via phone/email, in person, and remote control. For this position there is a strong need for someone with excellent communication & problem-solving skills. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: High School Diploma or equivalent EXPERIENCE: Entry level or previous desktop support REQUIRED SKILLS AND KNOWLEDGE: • Diagnosing and solving hardware/software issues • Demonstrate good communication (verbal and written), organization and interpersonal skills with the ability to work effectively individually and with a team. • Ability to work independently, assume responsibility and exercise good judgment. • Ability to work effectively in a service-oriented environment. • Demonstrated ability to support Windows 11 in an enterprise environment. • Demonstrated excellent customer service skills necessary to work with novice to advanced computer users. Including the ability to walk clients/users through problem solving process using pertinent questions & techniques. • Diagnosing and solving hardware/software issues • Good working knowledge of wireless communications, wiring/cabling, or similar preferred • Configure & install new workstations, peripheral equipment and software • Support audio & video equipment in conference rooms • Key technical skills: Window 11 Microsoft Office 365 Active Directory Antivirus/Malware software experience Imaging using SCCM or similar ServiceNow or similar ticket tracking/resolution experience Mobile device support LAN/WAN troubleshooting LICENSES & CERTIFICATIONS: Desired Certifications: • A+ Certification • MCP

Responsible for the decontamination, cleaning, processing, and sterilization of trays, instruments, supplies, and equipment following all infection control practices. Responsible for dispensing equipment upon request. Maintains accurate records and departmental inventory usage. Responsible for case cart building and responds to requests from surgery. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: Must have high school diploma or GED YEARS OF EXPERIENCE: 2 years Central Service experience required REQUIRED SKILLS AND KNOWLEDGE: LICENSES & CERTIFICATIONS: Certified Registered Central Service Technician (CRCST) Preferred, must be obtained within the first year of hire PERFORMS DECONTAMINATION FUNCTIONS: • Disassembles, cleans, and disinfects instruments and equipment used for patient care utilizing correct manual and mechanical processes. • Operates equipment used in the decontamination process, i.e. sonic washer, cart washers, washer sterilizers and decontaminators. • Performs cleaning tasks in work area as assigned. • Uses universal precautions when working in decontamination area (i.e., gloves, face shields, protective gown). • Makes rounds throughout the facility to retrieve reusable instruments and equipment and transports back to the Sterile Processing Department. ASSEMBLES INSTRUMENT TRAYS AND PACKS: • Unloads instruments from washer sterilizers and distributes to appropriate workstations. • Assembles instrument trays and packs utilizing written instructions and proper protocol. • Checks for sharpness and proper functioning of instruments. • Recognizes and memorizes a large variety of instruments. • Applies sterilization wrappers properly to maintain the integrity of the contents. • Utilizes heat sealer on packs as needed. • Each item is identified correctly on the outside packaging of each item. • Loads sterilizer carriage and transports trays to sterilization area. OPERATES STERILIZERS, DOCUMENTS LOADS, AND RETURNS STOCK TO APPROPRIATE AREA: • Checks trays, packs, and basins on sterilizer carriage making certain that correct procedures have been utilized. • Able to operate each type of sterilizer. Selects correct cycle and time period required for specified load. • Knowledgeable of all methods of sterilization (i.e., Sterrad, Steam) • Accurately documents all sterilization information. This can be completed manually or through the use of a computer. • Biological monitoring is completed per departmental policy. • Sterile instruments and supplies are handled properly and restocked in sterile storage area. All items are rotated as required. • All equipment is continuously monitored to ensure it is functioning properly. BUILDS SURGICAL CASES : • Surgical preference lists are obtained from computer to pull supplies for each case. • Location of instruments and supplies are labeled to increase efficiency. • Performs quality control final check before items leave the department. • Procedural carts used are restocked, stored, or returned to appropriate area. OTHER: • Fulfills requests from the OR and Pre-op/PACU when requested. • Assists with one-on-one training of other associates. • Responds to emergency codes when required. • Follows instructions and departmental guidelines regarding sterility. • Attends departmental-in-services and mandatory meetings. • Knowledgeable of all areas in the Sterile Processing Department. • Acts as a liaison between the Sterile Processing Department and all customers and communicates in a courteous manner. • Makes effective use of time and is able to distinguish between low and high priority activities.

Manages daily patient and physician scheduling using Practice Management system for ordering of labs, diagnostic test orders and scheduling doctor's visits, follow-up appointments and hospital procedures and surgeries as needed. Schedules appointments in order to optimize patient satisfaction, provider time and treatment room utilization. Confirms appointments and scans orders into Electronic Medical Record (EMR). Assignments may be of a confidential manner and require judgment and discretion at all times. EDUCATION: High School Diploma or equivalent. YEARS OF EXPERIENCE: One to three years' experience Customer Service required. Medical office experience and 1-year prior scheduling experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Copier, fax, telephone system, postage equipment, and computer skills (Microsoft Outlook, Word, and Excel) required. Must be able to multi-task and maintain confidentiality. Must pass skills assessment tests and have the following skills: * Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone. Excellent customer service skills. * Excellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. * Knowledge of health insurance coverage, requirements. * Ability to make change if co-pays are collected, to post, and to balance the log sheet (basic math). * Analytical skills required to make decisions based on the facility and clinical situation at hand. * Knowledge of and compliance with HIPAA privacy requirements. Answers telephone and directs calls to appropriate staff, makes daily patient, physician and other phone calls. Receives and routes messages, correspondence and administrative documents to the appropriate staff. Performs phone system/answering service functions. Manages the physician's outlook calendar as needed. Greets visitors and patients. Preforms patient check-in and check-out including full registration when necessary including determining all insurance coverage's as primary, secondary, tertiary, etc. and completing required paperwork for all appropriate patients. Responds to patient, prospective patient, drug reps and visitor inquiries in a courteous manner. Collects co-pays and outstanding balances. Obtains, records, and updates personal and financial patient information and signatures from Patients as determined by Medicare, State and Federal guidelines. Must stay abreast of current insurance rules and policies. Maintains cash drawer, logs co-pays and other payments, reconciles balances. May prepare and reconcile deposit slip. Verifies referrals and performs pre-certifications as appropriate. Types, mails, faxes correspondence as needed including sending patient letters, new patient paperwork, etc. Manages various work queues in EMR as needed. Orders office supplies and maintains front office and reception area cleanliness. All other clerical duties as assigned.

To provide services to The Christ Hospital Physician patients and families by assessing psycho-social needs and implementing brief therapeutic interventions in primary care and specialty practices. Work with individuals and families to promote optimum mental health. Work with an interdisciplinary team to support management of the behavioral components of chronic health issues. Provides psychosocial interventions, advocacy, and linkage with community resources when appropriate. REQUIRED KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. Exceptional skill interviewing patients and families in crisis and individuals with a wide range of physical and emotional problems. Ability to prioritize many simultaneous demands. Medical and psychiatric competence including knowledge of health policy, regulations, and legislation and community resources. Self-awareness, professionalism, and good judgment in dealing with emotional and confidential issues. Excellent verbal and written communication. Self motivated, organized yet flexible. Skill in mental health assessment and treatment modalities necessary to assess and treat individuals, families and groups. Ability to integrate social work philosophy and ethics into professional practice. EDUCATION: Masters Degree in Social Work (MSW) required YEARS OF EXPERIENCE: Behavioral health experience and at least 2 years of counseling experience in a community mental health setting or privately. Substance abuse counseling experience preferred. Must be able to select appropriate counseling methods in order to maximize treatment process and outcomes. LICENSES & CERTIFICATIONS: LISW required. State of Ohio Counselor, Social Worker PLAN DEVELOPMENT/IMPLEMENTATION Develop a plan of intervention, which is integrated with the interdisciplinary treatment team to establish continuum of care in congruence with ethical and legal considerations. Implements plan of care: • Provide psycho-social counseling and other therapeutic interventions for patient/family. • Provides education and crisis management for patient and family. • Facilitate healthcare decision making. • Provide psychosocial intervention for; neglect/abuse, adjustment to illness, bereavement, non-compliance and other psychosocial barriers to diagnosis and treatment and compliance. • Provide referral and linkage to health care and community resources. • Advocate, mediate and negotiate a cohesive plan for maintaining or improving social supports and patient safety. • Develop, monitor, evaluate effectiveness of, and modify care plan as needed. • Assist with the development of behavioral health brief intervention model in the primary care setting • Use technology to facilitate scheduled and on demand consultations with providers and patients. DOCUMENTATION • Provide clear, concise, objective written communication about the psychosocial assessment, treatment plan, progress of intervention and outcomes in compliance with regulatory and department standards. • Document interventions in a timely manner. • Assist with the development of reporting metrics to monitor effectiveness of interventions ASSESSMENT/SCREENING Assess the psycho-social needs of patients to: • Identify psycho-social barriers to treatment. • Identify psychosocial impacts of illness/hospitalization on the patient and family. • Identify chemical dependency and/or mental illness. • Identify patient/family/community support systems. • Identify age related/developmental issues. • Identify patient/family environmental risk factors (abuse, homelessness, domestic violence, etc.) CONSULTATION/EDUCATION/COLLABORATION • Collaborate with interdisciplinary team to enhance quality of care and efficiency. • Maintain a positive working relationship with healthcare team and community agencies and services. • Participate in interdisciplinary patient care rounds, care conferences and family conferences. • Assist interdisciplinary team in understanding significant social and emotional factors related to illness. • Identify barriers in service delivery systems and advocate for change. • Provide education to interdisciplinary team members • Evaluate patient outcomes and participate in process improvement. CONTRIBUTIONS TO • Assist in departmental planning, serve on committees and task forces and assume responsibility for delegated projects. • Provide mandatory and/or voluntary cross coverage when needed. • Participate in orientation of new staff. • Generate and support ideas to improve service delivery. • Identify complex clinical cases and seeks supervision when appropriate • Provide supervision to LSWs OTHER SERVICE-SPECIFIC DUTIES

Responsible for performing entry level job functions in the cafeteria and/or coffee shop, including setup and serving food, operating cash register, providing excellent customer service and sanitation. Responsibilities Creates goodwill for the department by greeting customers and identifying self when appropriate; recognizing the individual, making eye contact and showing an interest in helping; maintaining appropriate professional appearance that will allow work behind the cafeteria line as well as at the register; anticipating customer needs; communicating in a positive, prompt, helpful and courteous manner. Maintains a good knowledge of menu item ingredients and prices. Operates cash register with speed and accuracy. Assists customers with bagging any items for carry out orders, getting meal trays and assisting customers to dining room tables when needed. Takes cash register readings at all appropriate times during the shift. Fills out cashier reports accurately and on time. Properly marks voids. Turns in voids, coupons and meal tickets to Team Lead or FANS Manager daily. Counts cash drawer before and after each shift. Counts cash receipts accurately; records on daily cash sales report. Turns in cash reports to FANS Manager daily. Maintains clean and sanitary conditions in the café / coffee shop. Handles food properly during service. Follows HACCP principles and complies with hospital and Health Department standards. Accurately records temperatures of foods in HACCP Logs as needed. Labels and dates all items according to departmental guidelines. Completes and documents daily, weekly and monthly cleaning assignments. Reports any safety concerns to a FANS Manager. Complies with all food safety and physical safety protocols. Reports all food safety and or physical safety concerns to a FANS Manager. Attends meetings as required to enhance knowledge, job skills, and communication within the department. Follows acceptable practices related to: safety, sanitation, infection control, quality control, and customer relations. Performs other duties or responsibilities as assigned or needed. May assist in other areas as relief. Qualifications KNOWLEDGE AND SKILLS: In the sections below, please minimum education/training (degrees, certifications, and licenses) necessary to enter the job. Provide the minimum job-related, and industry experience necessary to enter the job. Be specific about what qualifications/skills are required to handle the responsibilities of the job. EDUCATION: High school diploma or equivalent preferred. YEARS OF EXPERIENCE: 1 year of customer service and/or food service experience. REQUIRED SKILLS AND KNOWLEDGE: Related food service knowledge and skills. Customer service skills. Basic reading, writing, and math skills. LICENSES REGISTRATIONS &/or CERTIFICATIONS: Other Credentials Required or Preferred: N/A

This is a float position between EVS (housekeeping) and Food and Nutrition Services. This position will change weekly between both departments and the employee will be responsible for knowing both areas. Responsibilities Environmental Services Technician Associate All patient areas are cleaned daily with approved germicide and cleaning chemicals. Wet floor signs or other caution alerts are used where a slippery or hazardous condition may exist. Infection control procedures are followed. Staff uses proper hand washing and aseptic technique and follows general precautions to include proper PPE in all patient areas. Is aware of and works with other hospital staff to ensure the utmost hospital experience. Follows department policies regarding placement and condition of equipment and cleanliness of closets. Dishroom Trayline Assistant Assembles Room Service meal trays with speed and accuracy. Portions food items according to meal tray ticket following menu standards. Familiarizes self with patient menu items for assigned station and is prepared to start meal service at the scheduled time with necessary serving utensils and supplies. Assists with the operation of tray service to ensure uninterrupted tray assembly. Restocks food and supplies on trayline and at workstations as necessary. Returns soiled tray carts to dishroom for proper cleaning and sanitation. Follows acceptable procedures and operations in the cleaning and sanitizing of dishes and smallwares, including proper operation of the dishmachine. Correctly fills the 3-compartment sink for cleaning and sanitation of pots and pans. Verifies proper dishmachine temps and chemical calibration and accurately records on appropriate log as needed. Café Services Assistant Maintains a good knowledge of menu item ingredients and prices. Operates cash register with speed and accuracy. Assists customers with bagging any items for carry out orders, getting meal trays and assisting customers to dining room tables when needed. Takes cash register readings at all appropriate times during the shift and ensures that cashier reports are filled out accurately and on time. Properly marks and turns in voids, coupons and meal tickets to Team Lead or Food and Nutrition Manager daily. Counts cash drawer before and after each shift. Counts cash receipts accurately; records on daily cash sales report. Turns in cash reports to Food and Nutrition Manager daily. Cleaning and Sanitizing Cleans patient rooms on a daily basis using proper chemicals and department cleaning procedures. Cleans non-patient areas such as nurses' stations, offices, public waiting rooms and restrooms, and other ancillary areas. Terminally cleans patient rooms upon patient discharge to prepare room for new admissions. Maintains clean and sanitary conditions in food service areas. Handles food properly during service. Follows HACCP principles and complies with hospital and Health Department standards. Accurately records temperatures of foods in HACCP Logs as needed. Labels and dates all open items according to departmental guidelines. Completes and documents daily, weekly and monthly cleaning assignments. Maintains cleanliness, orderliness, and sanitation of work areas, storage areas, coolers, and large equipment. Demonstrates competency in the safe handling of chemicals and their use in cleaning / sanitizing food service areas and equipment. Reports environmental, safety or food issues to the appropriate Food and Nutrition Services Manager or Environmental Services Manager. Customer Service Interacts daily with patients, visitors and staff promoting a service attitude. Assures that rooms are cleaned daily to the patients' satisfaction. Uses scripting to ask if there is anything else we can do for the patient. Leaves a housekeeper's note daily in each room to include housekeeper's name and department phone number. Leaves tent card with name and a hospital packet in every patient room upon discharge cleaning. Greet customers in a positive, prompt, helpful and courteous manner. Basic Computer Knowledge Ability to learn MS Office Outlook for emails. Ability to take and pass required annual Stat Tests. Learn the EPIC system to log into and out of bed tracking. Confidentiality Is aware of and follows hospital policy and federal regulations regarding patient confidentiality. Is tested annually on Safety and Confidentiality. Attends meetings as required to enhance knowledge, job skills and communication within the department. Follows acceptable practices related to: safety, sanitation, infection control, quality control, and customer relations. Performs other duties or responsibilities as assigned or needed. May assist in other areas as relief. Qualifications KNOWLEDGE AND SKILLS: EDUCATION: High School Diploma or GED preferred YEARS OF EXPERIENCE: 1 year of working experience preferred, but not required. REQUIRED SKILLS AND KNOWLEDGE: Basic reading, writing, and math skills required. Prefer basic customer service skills, but not required. LICENSES & CERTIFICATIONS: CHEST certification within 1 year preferred, but not required.

Shift: Days, 1.0 FTE. Includes weekend and holiday rotations as needed as well as OR call. Location: This position is at The Christ Hospital Main location, 2139 Auburn Ave Cincinnati, Ohio 45219 Position Description: This APP will be responsible for clinical coverage of the cardiac surgery service line as well as OR first assist responsibilities. Includes weekend and holiday rotations as needed as well as OR call. Required Skills: Must have 3+ years cardiac surgery first assist experience Job Overview: The Advanced Practice Provider (APP) may be an APRN or PA that has been prepared with the appropriate graduate level education and authorized to practice and prescribe as such. May provide general medical and/or surgical care and treatment to patients in a medical setting (office, telemedicine, hospital, Urgent Care, LTC, or Clinic) in collaboration with physician(s) for APP's where dictated. If the APP will be practicing in the hospital setting, the delineation of privileges will also dictate the scope of practice. Education: Graduate from accredited Certified Nurse Practitioner or Physician Assistant program. License/Certification: DEA license BLS and ACLS certified Certified Nurse Practitioner: Acute Care, Adult, or Family Nurse Practitioner certification verified by the American Association of Critical Care Nurses (AACN), American Association of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC). Current, valid license (registration) by the Ohio Board of Nursing or applicable state board. NP must have First Assist certification. OR Physician Assistant: Graduate from accredited physician assistant program with a Master's Degree Physician Assistant Certification (verified by the National Commission or the Certification of Physician Assistant - NCCPA. Current, valid license (registration) by the state Medical Board of Ohio or applicable state medical board. Current Certificate to prescribe by the State Medical Board of Ohio.

Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Performs and leads tests of software to ensure proper operation and freedom from defects. Responsible to guide and advise subject matter experts, team members, and end-users through analysis, definition, verification, and validation to ultimately ensure that the evolving application meets the strategic needs of the TCHHN. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: Associates degree preferred and / or commensurate experience and/or certifications acceptable with CIO review. YEARS OF EXPERIENCE: Three (3) to five (5) years healthcare IT experience in implementing and supporting Epic applications in a healthcare environment. 3-5 years healthcare hospital and/or outpatient experience. REQUIRED SKILLS AND KNOWLEDGE: Integrity/Honesty - Displays a high standard of ethical conduct and understands the impact of violating these standards on an organization, self and others; chooses an ethical course of action; is trustworthy. Oral Communications - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives, and makes recommendations. Interpersonal Skills - Shows understanding, courtesy, tact, empathy, and concern, develops and maintains relationships, deals with people who are difficult, hostile, and/or distressed, relates well to people from varied backgrounds and situations, and is sensitive to individual differences. Self-Management - Sets well defined and realistic personal goals, displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner, works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity, fosters commitment and team spirit, and works with others to achieve goals. LICENSES & CERTIFICATIONS: Up to date Certification in applicable Epic applications. Application and Project Support Develops technical and/or non-technical solutions to moderate to complex business needs. Delivers quality outcomes through applying continuous improvement efforts to technical solutions. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Ensures technical solutions are in compliance with IT and TCHHN policy and procedures, Joint Commission, HIPAA and other regulatory guidelines. Performs and assists other Application Analyst team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Supports and troubleshoots as needed. Responds to user calls as necessary. Maintains excellent levels of communication between the organizational departments and IT services. Serves as a liaison within the TCHHN to provide technical solutions to meet user needs. Participates in 24-hour on call rotation Application Coordination and Facilitation Coordinates appropriate aspects of assigned system development, implementation, operation and maintenance Leads delivery of technical consulting and support services and solutions with minimal management input, demonstrated by consistently performing the following tasks. Takes primary ownership for Epic and other applications software and file maintenance support for break-fixes/optimizations/ Special Updates /upgrades/implementations. Leads / facilitates system design, validation and/or remediation sessions Independently resolves highly complex, multi-function application errors and system issues Leads in assessment, coordination, documentation, Release Note review, testing and implementation of programming, upgrade, and project requests. Team Building and Leadership Provides leadership within and across teams as demonstrated by performing the following tasks. Assists and mentors team members and other staff, as well as serves as an orientation resource for new employees. Develops and maintains positive relationships with the team, department members and the organization. Participates in educational and leadership opportunities to enhance professional growth and expertise. Serves as a positive change agent within and across teams. Leads/facilitates team and cross-team meetings and initiatives. Performs other duties as necessary or assigned by the Chief Information Officer (CIO), IT director, or IT manager.

Under the guidance of the Supervisor and leadership team, conducts a wide range of laboratory tests to gather essential data for accurate diagnosis and effective treatment of diseases in a medical center. EDUCATION AND EXPERIENCE: Required Bachelor's degree in a chemical, biological, clinical or medical laboratory science or medical technology from an accredited institution; or Associate's degree in a laboratory science (chemical or biological science) or medical laboratory technology from an accredited institution; or Equivalent laboratory training and experience meeting the requirements defined in CLIA regulation 42CFR493.1489(b)(3)(ii) (see NOTE 2); or Successful completion of at least a 50 week official US military medical laboratory procedures training course and currently hold or have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician). Preferred Completion of certification/licensure requirements that meet CLIA/CAP requirements for the performance of high complexity testing YEARS OF EXPERIENCE: No experience required; 2 years of experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Knowledge of laboratory operations; familiarity with laboratory departments, functions, and processes; strong organizational and interpersonal skills; excellent written and oral communication skills; PC word processing, and spreadsheet skills. LICENSES & CERTIFICATIONS: Certified Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT)or certification through other national certifying agency preferred. Departmental Support: Conducts, directs, or assists in special projects, evaluations, or research initiatives. Participates in scheduled cross-training rotations while demonstrating ongoing competency across various sections of the Clinical Laboratory. Contributes to the enhancement of organizational performance by identifying areas for improvement, recommending effective methodologies for improvement initiatives, executing new procedures, collecting relevant data, and offering input during departmental discussions. Engages in the establishment of job requirements and goals and perform all duties at an expected level of competency. Technical Skills and Knowledge: Demonstrates the necessary skills to independently conduct a variety of laboratory tests, showing proficiency in each area. Efficiently operates laboratory instruments while performing checks, calibrations, preventative maintenance, and basic troubleshooting according to established written guidelines. Contributes to Quality Control procedures by accurately performing and reporting results, as well as identifying any discrepancies in Quality Control. Facilitates the preparation of samples for analysis and ensures proper storage and preservation of specimens. Assists in preparing reagents and monitors supply inventories, managing stock supplies as needed. Performs registration and sample collection as required by the location. Engages in routine procedures relevant to the discipline, including data collection and analysis that may impact patient care decisions. Collaborates on the development of new procedures and the enhancement of existing ones. After achieving proficiency in both basic and some advanced skills, provides training to bench personnel and students in laboratory procedures. May serve as a subject matter expert for the laboratory information system as needed and train staff where applicable. Professional Development: Maintains currency in the field, including any required licenses or certifications by engaging in continued education, attending conferences, meetings, in-services, networking opportunities, literature reviews, or seminars. Participates in all mandatory training sessions at The Christ Hospital. Utilizes the knowledge and skills acquired in work and department. May also participate in internal or external professional committees, agencies, councils, and related activities. Customer Service: Cultivates and maintains positive working relationships with clients, colleagues, and other important stakeholders. Responds to requests in a timely and effective manner. Strives to identify, understand, and accommodate customer needs and expectations. Shares relevant information with clients, colleagues, and key stakeholders to ensure clear communication and alignment. Quality and Accountability: Executes tasks with accuracy and care, striving for a consistently low error rate. Remains attentive to the needs of the section and actively contributes skills and expertise to address those needs. Takes ownership of actions and ensures that tasks are followed through to completion. Complies with relevant policies, guidelines, regulations, and accreditation standards, documenting compliance as necessary. Upholds the standards and code of ethics set forth by The Christ Hospital. Maintains an organized work environment that promotes safety, accessibility, and efficiency for team members, patients, and families alike.

Sets up, monitors and maintains all routine respiratory care equipment throughout the hospital. Locates and gathers respiratory equipment throughout the hospital. Cleans/disinfects according to hospital procedure prior to set-up. This includes the documentation of all appropriate procedures related equipment used on all age groups. Maintains respiratory care supplies throughout the hospital. KNOWLEDGE AND SKILLS: EDUCATION: Actively enrolled in a Respiratory Therapy program. YEARS OF EXPERIENCE: None REQUIRED SKILLS AND KNOWLEDGE: Entry level. LICENSES & CERTIFICATIONS: N/A Perform daily equipment processing of all respiratory equipment: Disassemble process, assemble, and test all respiratory care equipment on a daily basis according to department policies and procedures. Maintains respiratory supplies throughout the hospital. Looks for expiration dates, stocks as needed, and may transport oxygen, nitric, air, and other medical gas tanks. Identify and retrieve all electrical equipment due for calibration and regular preventative maintenance and deliver to the HTM department on a scheduled basis. Perform EKGs on nursing units covered by Respiratory Care Department. Other duties as assigned.

The Phlebotomist performs venipuncture and fingerstick blood collection from adults. Performs heelstick blood collection as needed from infants. Performs a variety of clerical duties related to the processing of laboratory orders and reports using the hospital and lab computer system, as well as other clerical and clinical office duties as needed. KNOWLEDGE AND SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: High School Diploma or Equivalent Required. Formal Phlebotomy training required. YEARS OF EXPERIENCE: 1 yr phlebotomy experience preferred. REQUIRED SKILLS AND KNOWLEDGE: Knowledge and skill to perform phlebotomy procedures. Interpersonal skills to communicate with customers, staff and associates with tact and good judgment. Manual dexterity is required to handle the equipment of the position- test tubes, needles, vials, computer terminals. Visual acuity is necessary to ready orders, labels, patient identification bracelets, and procedures. Must have excellent computer skills. Must pass skills assessment testing. LICENSES & CERTIFICATIONS: Laboratory Specimen Collection Performs venipunctures, finger sticks, heel sticks and IVY bleeding time studies. • Is able to judge proper collection technique and has knowledge of anatomy of venipunctures sites. Follows Lab protocol regarding collection attempts, backup procedures and utilizes lab resource manual for assistance as needed. • Adheres to safety policies of using gloves and protective barrier equipment, disposing of sharps according to hospital policy. • Has knowledge of various specimen tubes anticoagulants and proper sequence of tubes to be drawn. Follows lab medicine protocol regarding labeling of specimens, delivering in a timely manner, ordering test accurately and verifying ordered tests against specimens collected. Checks to make sure lab test is ordered correctly before sending specimens to lab. • Has a thorough understanding of special collection techniques. Uses sterile procedure for blood cultures, butterfly apparatus, etc. • Responds to, and is sensitive to, special needs of patients to include fainting, seizures or other adverse reactions to venipunctures procedures or fasting exams. Also to include patients special attention due to concerns and/or fears. • Verifies phlebotomy charges and submits label sheets daily for statistics. • Maintains work area, according to cleaning schedule, stocks work area with supplies, linens, etc. orders supplies as assigned, reports any unsafe areas to management as appropriate. Customer Service- Treats all customers (patients, medical staff, co-workers, visitors, etc.) in a courteous and respectful manner, making every effort to make them feel at ease and comfortable with their experience. • Uses the appropriate title and name of customers, introduces self and explains procedures to be performed and the time required. • Communicates clearly, explaining delays in a timely manner. • Responds to customer questions and/or concerns in a professional manner, instilling confidence, being observant of patient needs, offering assistance as needed, striving to reduce levels of concern or fear. • Handles upset, angry, or inconvenienced customers by listening without being defensive, offering apologies as appropriate, assuring that you will correct the problem or help and follow-up as needed, communicate the incident to the supervisor. • Demonstrates willingness to work with and assist co-workers in any way to provide timely patient service. Participates in department and hospital customer service programs to recognize others who provide exceptional customer service above and beyond the expectations listed. • Demonstrates ability to communicate with all age groups as appropriate. Assists with Clerical and Clinical Duties as assigned by Manager • Assists with clerical duties and patient reception as needed. Maintains skills as required to function as part of the testing team. • Collects, enters and codes demographic and financial data on hospital information system. Obtains consents for medical care, financial responsibility, including obtaining ABS when applicable, and insurance forms. Copies each patient's insurance card. • Assists in calling patients for information in preparation for their registration

Program Requirements: Currently enrolled in a bachelors degree program in Health Care Administration, Business Administration, Public Health, or related field of study (i.e. Finance or Accounting if pursuing the Finance track, Information Technology if pursuing the IT track) Desire to build a career in healthcare preferred Must possess excellent verbal and written communication skills to communicate effectively with peers and senior leadership Must be flexible in work arrangements and able to work throughout a variety of locations within the healthcare system Ready to help shape the future of Cincinnati's #1 Hospital? Your passion to make a difference is something we share. As a member of The Christ Hospital Health Network Health Administration Intern Program, you'll join an inclusive team committed to your success. You'll be respected as an individual and celebrated for your achievements. You'll discover a range of powerful opportunities to grow and experience the support of your leaders every step of the way. Because when you continue to thrive, we continue to improve the health of our community and create exceptional outcomes. Here's how you'll thrive: Work alongside the best at Cincinnati's #1 Hospital, 10 years and counting Dedicated team leadership as your preceptor Strategic and operational project focus Direct access to executive leaders through semi-monthly roundtable events Team Member Resource Groups ready for your voice Program Information: Program Dates: June 2026 - August 2026 Required Application Materials: Resume and Cover Letter indicating desired Functional Area Track Potential Functional Area Tracks: Finance/Accounting/Supply Chain Human Resources Marketing/Communications/Public Relations Information Technology/Health Information Management Revenue Cycle Program Requirements: Currently enrolled in a bachelors degree program in Health Care Administration, Business Administration, Public Health, or related field of study (i.e. Finance or Accounting if pursuing the Finance track, Information Technology if pursuing the IT track) Desire to build a career in healthcare preferred Must possess excellent verbal and written communication skills to communicate effectively with peers and senior leadership Must be flexible in work arrangements and able to work throughout a variety of locations within the healthcare system About Us For more than 130 years, The Christ Hospital been the beacon for exceptional healthcare in the Greater Cincinnati community. We're industry pioneers, always pushing boundaries and reimagining the future of healthcare. Our culture promotes collaboration, inclusion, and innovation. Together, as a team, we work tirelessly to enhance healthcare quality, accessibility, and safety.

This is a float position between EVS (housekeeping) and Food and Nutrition Services. This position will change weekly between both departments and the employee will be responsible for knowing both areas. Responsibilities Environmental Services Technician Associate All patient areas are cleaned daily with approved germicide and cleaning chemicals. Wet floor signs or other caution alerts are used where a slippery or hazardous condition may exist. Infection control procedures are followed. Staff uses proper hand washing and aseptic technique and follows general precautions to include proper PPE in all patient areas. Is aware of and works with other hospital staff to ensure the utmost hospital experience. Follows department policies regarding placement and condition of equipment and cleanliness of closets. Dishroom Trayline Assistant Assembles Room Service meal trays with speed and accuracy. Portions food items according to meal tray ticket following menu standards. Familiarizes self with patient menu items for assigned station and is prepared to start meal service at the scheduled time with necessary serving utensils and supplies. Assists with the operation of tray service to ensure uninterrupted tray assembly. Restocks food and supplies on trayline and at workstations as necessary. Returns soiled tray carts to dishroom for proper cleaning and sanitation. Follows acceptable procedures and operations in the cleaning and sanitizing of dishes and smallwares, including proper operation of the dishmachine. Correctly fills the 3-compartment sink for cleaning and sanitation of pots and pans. Verifies proper dishmachine temps and chemical calibration and accurately records on appropriate log as needed. Café Services Assistant Maintains a good knowledge of menu item ingredients and prices. Operates cash register with speed and accuracy. Assists customers with bagging any items for carry out orders, getting meal trays and assisting customers to dining room tables when needed. Takes cash register readings at all appropriate times during the shift and ensures that cashier reports are filled out accurately and on time. Properly marks and turns in voids, coupons and meal tickets to Team Lead or Food and Nutrition Manager daily. Counts cash drawer before and after each shift. Counts cash receipts accurately; records on daily cash sales report. Turns in cash reports to Food and Nutrition Manager daily. Cleaning and Sanitizing Cleans patient rooms on a daily basis using proper chemicals and department cleaning procedures. Cleans non-patient areas such as nurses' stations, offices, public waiting rooms and restrooms, and other ancillary areas. Terminally cleans patient rooms upon patient discharge to prepare room for new admissions. Maintains clean and sanitary conditions in food service areas. Handles food properly during service. Follows HACCP principles and complies with hospital and Health Department standards. Accurately records temperatures of foods in HACCP Logs as needed. Labels and dates all open items according to departmental guidelines. Completes and documents daily, weekly and monthly cleaning assignments. Maintains cleanliness, orderliness, and sanitation of work areas, storage areas, coolers, and large equipment. Demonstrates competency in the safe handling of chemicals and their use in cleaning / sanitizing food service areas and equipment. Reports environmental, safety or food issues to the appropriate Food and Nutrition Services Manager or Environmental Services Manager. Customer Service Interacts daily with patients, visitors and staff promoting a service attitude. Assures that rooms are cleaned daily to the patients' satisfaction. Uses scripting to ask if there is anything else we can do for the patient. Leaves a housekeeper's note daily in each room to include housekeeper's name and department phone number. Leaves tent card with name and a hospital packet in every patient room upon discharge cleaning. Greet customers in a positive, prompt, helpful and courteous manner. Basic Computer Knowledge Ability to learn MS Office Outlook for emails. Ability to take and pass required annual Stat Tests. Learn the EPIC system to log into and out of bed tracking. Confidentiality Is aware of and follows hospital policy and federal regulations regarding patient confidentiality. Is tested annually on Safety and Confidentiality. Attends meetings as required to enhance knowledge, job skills and communication within the department. Follows acceptable practices related to: safety, sanitation, infection control, quality control, and customer relations. Performs other duties or responsibilities as assigned or needed. May assist in other areas as relief. Qualifications KNOWLEDGE AND SKILLS: EDUCATION: High School Diploma or GED preferred YEARS OF EXPERIENCE: 1 year of working experience preferred, but not required. REQUIRED SKILLS AND KNOWLEDGE: Basic reading, writing, and math skills required. Prefer basic customer service skills, but not required. LICENSES & CERTIFICATIONS: CHEST certification within 1 year preferred, but not required.

The Activities Therapist, in collaboration with the multidisciplinary team will facilitate therapeutic, creative, physical, and social activities to meet the identified needs of the patient/ family in order to promote stabilization and wellness. KNOWLEDGE & SKILLS: Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position. EDUCATION: Bachelor's in psychology, Sociology, or applicable science with proof of group facilitation competencies. YEARS OF EXPERIENCE: 2 years' experience related to mental health Required KNOWLEDGE AND SKILLS: Demonstrated knowledge of community mental health resources. Well-developed communication and interpersonal skills. LICENSES & CERTIFICATIONS: Direct Service Assessment: 1. Provides service within parameters identified by Ohio Department of Mental Health 2. Identifies psycho-social barriers to treatment. 3. Identifies effects of illness on the patient and family/support systems. Identifies patient/family needs throughout the continuum of care, Identifies appropriate resources. Identifies age related changes. Develop a plan of intervention in collaboration with the inter-disciplinary treatment team. Implement plan of care: 1. Collaborates with the inter-disciplinary team in development of treatment and discharge plan that is reflective of the patient's level of functioning and identified needs. 2. Provide individual and group intervention. 3. Leads therapeutic activities to meet needs of patient/ family. 4. Provide/ assist with intervention as it relates to crisis management, healthcare decision making, resolution of discharge planning issues, elder abuse, adjustment to illness, bereavement, compliance issues as well as other psychosocial barriers to recovery. 5. Provides recommendation regarding cognitive functioning and strategies to assure continuity of care and treatment in the least restrictive manner. 6. Provides level appropriate therapeutic program and interventions. 7. Advocates for and encourages patient to actively participate in the therapeutic groups to improve/promote wellness on health continuum 8. Communicates changes in status and safety concerns promptly to charge nurse and/ or physician. Monitor and evaluates patient/family response to plan of care and interventions and modifies approach as needed. Documentation: 1. Provides clear written communication related to therapeutic plan and the individual's experience during therapeutic activity. 2. Completes documentation in a timely and accurate manner. Professional: Maintains and seeks responsibility professional development. Networks with colleagues to share ideas, trends, and innovations in areas of responsibility. Maintains membership and association in professional applicable organizations, incorporates standards into operations to keep current with community and national practice trends. Shares knowledge and information with peers, other team members and encourages changes in practice based on research and scientific principles. Meets organizational competency and educational requirements. Participates in unit meetings, shared governance, and performance improvement initiatives.