PRE-SERVICE ACCESS COORDINATOR - Remote - Part-Time - Days
Service coordinator job at Health Alliance
The Christ Hospital Health Network Pre-Services Coordinator provides the highest level of customer service to our patients. This individual understands that this patient interaction often determines the tone for the patients' healthcare experience. This position has contact with the patient to schedule their ordered services. This includes coordinating pre-service appointments necessary in advance of the ordered service. Additionally, demographic information is obtained from the patient and entered into the computer system that is necessary to support the care of the patient, billing process, and minimizing the amount of information that must be collected when the patient presents for service. Lastly, this position collects payment from the patient as determined by the estimate and arranges payment plans as necessary based on the patient's current financial situation. This position must also have expert knowledge of insurance plans, insurance regulations, and insurance benefit and coverages as they relate to the service rendered, so that the patients cost for the service can be explained in a manner that the patient understands and agrees to. These conversations are detailed and sensitive conversations so this individual must have the confidence yet compassion to support these conversations. This position is the single source of contact for our patients scheduling, pre-registration, and healthcare cost needs.
KNOWLEDGE AND SKILLS:
EDUCATION: High School Diploma or GED required. Associates Degree preferred or equivalent combination of education and experience.
YEARS OF EXPERIENCE: One to three years' experience in registration and scheduling required. One to three years of customer service experience required.
REQUIRED SKILLS AND KNOWLEDGE:
COMPUTER PROFICIENCY
Knowledge of basic computer applications such as Microsoft Office. Familiarity with accessing web applications over the Internet. Epic experience preferred.
COMMUNICATION
Demonstrate excellent communication skills and the ability to deal with customers who are often adversarial.
ATTENTION TO DETAIL
Ability to track details meticulously, without becoming overwhelmed by them; being exacting, precise, and accurate; spotting minor imperfections or errors and taking action to correct them.
Demonstrate attention to detail, teamwork skills and the ability to prioritize and meet deadlines.
INDEPENDENCE AND TEAMWORK
Ability to work both independently and in a team environment.
CRITICAL THINKING
Capable of using inductive and deductive reasoning to formulate general rules or principles and applying them to work; identifying flaws in logical reasoning; understanding complex conceptual relationships; accurately detecting underlying themes or patterns in data.
PROBLEM SOLVING
Ability to independently work through details of a problem to reach a positive solution. Skilled at making one phone call after another to reach desired productivity.
ENVIRONMENT
Ability to function in a fast-paced call center work environment with multiple responsibilities.
DIVERSITY APPRECIATION
Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself.
MEDICAL TERMINOLOGY
Preferred
LICENSES REGISTRATIONS &/or CERTIFICATIONS:
Annual Registration Competency Review
Other Credentials Required or Preferred: None
SCHEDULING/REGISTRATION
Call, schedule, pre-register, explain estimates, and collect on patient accounts via appointment scheduling work queues as well as incoming line. Work collaboratively in teams to efficiently handle call volume and manage call queues.
Confirms surgery appointment with patient once authorization/certification and estimate is complete.
Create Medical Record numbers and enter registration information following established guidelines.
Collect demographic and billing information in a courteous and professional manner.
Identify, document and provide feedback to management on issues that impact departmental workflow.
Participate in activities related to organizational, regulatory, and governmental compliance.
Document medical history as obtained from scheduling to complete patient questionnaires.
Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions.
Ensure accuracy, appropriate documentation, issues and reschedules following scripts as written.
Quality Improvement by remaining current on scheduling center protocols including daily updates.
Train and serve as a coach to new staff, as assigned.
ELECTRONIC ORDERS WORK QUEUE
Interpret orders for testing and compliance with divisional guidelines.
Affirms test name, diagnosis, and history and physician signature.
Schedule and register patient.
Initiate call to physician office to request an order, if applicable.
Accurately enter demographics.
Ability to create a new medical record number, mark orders as scheduled, including recalls.
INSURANCE KNOWLEDGE
Knowledgeable of price estimation requirements: coverage, allowable charges, and patient benefits in order to provide patient estimates at the time of service. This includes deductible, coinsurance, copay, and out-of-pocket maximum information.
Develop and maintain knowledge of insurance plans and account statuses.
Ensure that the patient's coverage reflects the correct filing order.
Create Guarantor accounts and ensure the appropriate account is selected for the patient's visit.
CASH HANDLING
Accurately collect and post according to specified protocols, all require and mandatory co-payments and patient liabilities.
Provide families with hospital Financial Assistance Programs, self-pay discount information, and applications for assistance.
If financial necessity dictates, place patients on a payment plan.
Auto-ApplyNortheast Ohio Medical University - Concierge Services Coordinator - The Christ Hospital
Service coordinator job at Health Alliance
Please note that Northeast Ohio Medical University is the employer for this position. If interested, please apply directly by following this link Northeast Ohio Medical University | Concierge Services Coordinator (Christ Hospital).
Serve as the primary liaison and “one stop” support resource at Christ Hospital for NEOMED faculty, staff, and students. Responsibilities include relationship building, faculty support, event and communication coordination, student support, academic and curriculum administrative support and requires continuous engagement to ensure a high-quality, supportive student and faculty experience.
Education
Bachelor's degree in education, higher education administration, public health or related field.
Minimum 3 years related work experience in higher education or health-related field.
Proficient in Microsoft Office Suite
Knowledge/Skills/Abilities
Knowledge of learning management systems preferred. Must be able to utilize phone, computer and other office equipment.
Salary Range
Starting salary range $47,689-$56,432, commensurate with experience. This position is on a monthly payroll.
Faculty Support: Interact professionally with healthcare practitioners, faculty, public, and students to create a favorable impression of NEOMED. Work collaboratively with Christ Hospital staff to enhance relationships between Christ Hospital and NEOMED. Facilitate faculty and resident onboarding as required. Assist Christ Hospital medical staff and residents with completing faculty appointment applications and processing. Assist Christ Hospital medical staff and residents with CV creation. Prepare and submit required documents to create email accounts, provide access to NEOMED faculty development programs, OhioLINK services, the NEOMED Faculty Information System, ongoing VITALS presentations, and university updates. Assist faculty as required accessing and utilizing these services. Educate faculty about the Master Teacher Guild and assist qualifying faculty with applying for membership. Advertise and provide faculty notification about university events, including but not limited to VITALS, university updates, scholarly presentations, faculty meetings, commencement, Celebration of Health Professions Education, and other similar events. Assist faculty as required with accessing, attending, and participating. Assist faculty, as required, with virtual consultations with the Institute for Teaching Excellence. Assist faculty with any required NEOMED administrative or academic activities, including but not limited to faculty reappointments, research presentations or publications, conference registrations, required training, etc. Conduct daily walk-arounds to meet physicians and faculty, meet new staff, educate Christ Hospital medical staff and support staff about NEOMED, offer assistance as requested or required.
Student Support: Work closely with the colleges to prepare for new students participating in clerkships or other research or educational experiences at NEOMED. Conduct orientation and onboarding of all NEOMED students coming to Christ Hospital. Function as the onsite “one stop” resource and support for NEOMED students for all student support services. Assist colleges with providing any academic activities for students (career counselling, etc). Assist students, as required, with arranging lodging, transportation, other required health and safety requirements. Connect students, as required, with student services at NEOMED for healthcare, mental health services, or other required services. Function as the onsite Curriculum Coordinator for the colleges to assist faculty with student evaluations and other required activities to ensure on-time submission, ensure didactic lectures are prepared, loaded, and ready. Work closely with the clerkship directors to provide any academic support as required. Collaborate with the colleges, specifically with the College of Medicine Office of Medical Education to start, to assure compliance with all relevant LCME requirements, including mid-clerkship feedback, grading timeliness, and faculty observation of student history, physical examination, and other clinical skills. Coordinate and maintain curricular content in LMS or designated software for assigned courses, including electronic student schedule with ability to maintain secure and confidential information, records, and materials. Assist students, as required, with arranging and preparing for interviews and applications to Christ Hospital residency programs. Identify and work to resolve any issues of student dissatisfaction. Proactively and continuously assess the student experience to ensure adherence to the factors that contribute to an Exceptional Student Experience.
NEOMED Liaison: Function as the primary liaison for “one stop” access to all NEOMED services and support. Represent NEOMED at all available Christ Hospital activities, functions, celebrations, ceremonies, and other events. Be an active participant in Christ Hospital events where NEOMED participation and support will enhance the partnership and increase NEOMED visibility. Connect Christ Hospital faculty with NEOMED faculty and other subject experts as required for research collaborations and other mutually beneficial activities. Identify additional collaborative opportunities for organizational leadership discussion, consideration, and approval. Support, as required, evolving and emerging activities at Christ Hospital that result from the NEOMED - Miami University partnership.
Miscellaneous Duties: Perform other duties as assigned.
Auto-ApplyHOME CARE & HOSPICE LIAISON
Shallotte, NC jobs
Liberty Cares With Compassion
At Liberty Home Care and Hospice we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients.
We are currently seeking an experienced:
HOME CARE & HOSPICE LIAISON
Full Time
(Covering Brunswick & Horry Counties)
Job Description:
Perform health care institution and physician office coordination activities.
Establish relationships with health care institutions to facilitate and manage the transfer of patients to the home.
Coordinate patient services activities.
Coordinate health care institution and physician education activities.
Coordinate community education activities and attend community events.
Interact with Branch Management and other appropriate intra company contacts.
Assist with continuous recruitment activities to attract qualified staff.
Job Requirements:
Requires a bachelor's degree or LPN, RN, SP, LPT, MSW.
Prefer two years' experience working with home health, hospice, hospitals, physicians, HMO's, outpatient services or social services concerning public relations or office procedures.
Knowledge of Medicare/Medicaid home health and hospice regulations preferred.
If licensed, successful completion from an approved school of nursing, physical therapy, or speech therapy is required.
Ability to coordinate the transfer of patients to home health and hospice services, resulting in uninterrupted continued medical care.
Strong knowledge of home health and hospice services, comprehension of federal, state, and ACHC guidelines.
Effective communication skills (oral and written).
Strong interpersonal and telephone skills.
Ability to travel as necessary.
Visit *********************** for more information.
Background checks/drug-free workplace.
EOE.
PIfb**********-37***********1
HOUSING SPECIALIST (Brentwood)
Brentwood, NY jobs
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Islands most vulnerable citizens.
SCHEDULE:
Tuesday - Saturday 9am-5pm
**$3,000 Sign-On Bonus!**
We offer a generous benefits package including the following:
Health and Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Retirement Savings Plan with a 5% employer contribution
Life and AD&D Insurance
Generous PTO (paid time off)
Up to 11 paid Holidays
Paid Sick Leave
Student Tuition Remission Program
Employee Assistance Program (EAP)
Company paid Short-Term and Long-Term Disability
May be eligible for Public Service Loan Forgiveness (PSLF)
Employee Discounts and more!
**$3,000 Sign-On Bonus!**
SUMMARY
Family Service League is seeking a full-time Housing Specialist for our homeless shelter in Brentwood. The Housing Specialist is responsible for assisting homeless families in obtaining permanent housing. The Housing Specialist will be experienced with the housing process, is familiar with housing resources, is able to form relationships with landlords and brokers, inspect apartments, accompany clients to apartment viewings, and collaborate with the Department of Social Services (DSS) to link apartments and utilize rental subsidy programs.
RESPONSIBILITIES
The Housing Specialist will conduct a comprehensive intake of each client within 5 business days of client arrival.
Develop individualized housing plan for each client. Instruct client on required housing log procedure.
Provide client with additional information, assist in the collection of necessary documentation, and build communication skills required to secure and maintain permanent housing.
Assist clients in the completion of all housing program applications and ensure the applications are submitted to housing programs in a timely manner.
The Housing Specialist will remain current on potential housing availability.
Collect required client housing logs weekly.
Complete monthly DSS housing logs cover sheet for each client.
The Housing Specialist will have a face-to-face meeting with each client semi-monthly.
The Housing Specialist will document all contact with and on behalf of the client in a progress note.
Connect with community realtors and housing agencies to develop new housing resources.
Escort clients to view apartments and other appointments as needed.
Arrange for the timely completion of housing inspections.
Assist clients in moving into permanent housing e.g. attend lease signing, ensure utilities are turned on, and coordinate transportation and moving.
Participate in team meetings, case conferences, department meetings, weekly individual supervisory sessions, and staff training.
All other duties as assigned.
QUALIFICATIONS
Associate's degree required. Bachelor's degree in human services or a related field preferred.
Minimum of 1-2 years of experience in human services required.
Knowledge of homeless population and DSS policies and regulations.
Excellent interpersonal and verbal and written communication skills required.
Proficient computer skills, including Microsoft Office required.
Excellent written and verbal communication skills.
Bilingual in Spanish is preferred.
Valid and clean NYS Drivers License required. xevrcyc
**$3,000 Sign-On Bonus!**
Compensation details: 4 Yearly Salary
PI974d45499578-38
ADVOCATE - $3,000 Sign-On Bonus! (Port Jefferson)
Port Jefferson Station, NY jobs
Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE
Monday Friday, 4pm-12am
SUMMARY
Family Service League is seeking a full-time Advocate for a homeless shelter in Port Jefferson Station, NY. The Advocate will be responsible for conducting client assessments and assisting clients in achieving self- sufficiency through advocacy, counseling, and resource referrals. The Advocate will perform client intakes, unit and perimeter checks, and overall support for clients.
**$3,000 Sign-On Bonus!**
We offer a generous benefits package including the following:
**$3,000 Sign-On Bonus!**
Health and Dental Insurance
Vision Insurance
Night Differential Pay
Flexible Spending Account (FSA)
Retirement Savings Plan with a 5% employer contribution
Life and AD&D Insurance
Generous PTO (paid time off)
Up to 11 paid Holidays
Paid Sick Leave
Student Tuition Remission Program
Employee Assistance Program (EAP)
Company paid Short-Term and Long-Term Disability
Employee Discounts and more!
RESPONSIBILITIES
Perform intakes for new clients upon arrival at the shelter.
Establish and maintain positive relationships with clients.
Assist clients to set goals, resolve problems, and make decisions.
Provide ongoing support and counseling for clients in reaching their goals.
Negotiate conflict resolution and crisis intervention between clients.
Conduct regular unit/perimeter checks for safety.
Issue violations for breaking of rules.
Accurately report and document in detail all incidents that occur onsite.
Transport clients in the Agency vehicle.
Complete all necessary training as required.
Obtain coverage when unable to work scheduled shift.
Arrive timely for all scheduled shifts, including during inclement weather.
All other duties as assigned.
QUALIFICATIONS
High School Diploma or equivalent required. Bachelors Degree in a human services or related field preferred.
Prior experience working with the homeless population is preferred.
Computer proficiency, including Microsoft Office, is required.
Excellent interpersonal, verbal and written communication skills, and the ability to work as part of a team are required.
Ability to multi-task, be flexible and prioritize are required.
Valid and clean NYS Drivers License required.
Flexibility to work at different sites is preferred.
PHYSICAL REQUIREMENTS
This position requires sitting and standing for extended periods of time, as well as moderate lifting up to 10-15 pounds. xevrcyc Must be able to go up and down stairs.
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
Compensation details: 33670 Yearly Salary
PI03fee2bb2d8e-38
Hospice Community Liaison
Cincinnati, OH jobs
At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve.
Position Detail:
The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers.
Key Responsibilities:
Business Development & Outreach:
Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons
Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers.
Identify and pursue new business opportunities to grow patient census across service lines.
Represent the organization at community events, health fairs, and professional networking functions.
Patient & Family Engagement:
Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice.
Serve as a compassionate and knowledgeable resource to guide families through the enrollment process.
Communication & Coordination:
Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information
Facilitate seamless communication between referral sources and internal clinical teams.
Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities.
Market Leadership:
Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families
Act as the face of the organization in the local market, promoting brand awareness and trust.
Monitor market trends and competitor activity to inform strategic planning.
Skills and Experience Required
Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field.
Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes:
Referral volume targets
Patient admission and conversion rates
Community engagement metrics
Timely follow-up and documentation standards
Relationship development with referral sources
Strong interpersonal and communication skills, with the ability to engage diverse audiences.
Knowledge of Medicare/Medicaid and other payer sources is a plus.
Knowledge of Hospice eligibility and levels of care is preferred
Knowledge of customer referral source CRM management systems for activity tracking
Ability to work independently and collaboratively in a fast-paced environment.
Valid driver's license and reliable transportation required.
Preferred candidates will have a track record of using data to drive decisions, improve outreach strategies, and contribute to overall business development goals.
Senior Coordinator, Case Management
Columbus, OH jobs
Senior Coordinator for Case Management, Mount Carmel East The Senior Case Management extender would work under the direction of the RN Care Managers, Utilization Review Care Manager and the Social Workers. This position functions with his/her peers and other care providers for problem solving and facilitating in-patient and post hospitalization care. And coordinate, oversee records and transmit information pertinent to the resource management of patients.
Minimum Requirements:
* Associate's Degree or High School Diploma and equivalent relevant experience required. Bachelor's degree preferred.
* Medical assistant or Licensed Practical Nurse (LPN) highly preferred.
* 5-7 years of customer service, medical assistance or secretarial experience preferred. Prior experience in a medical setting required
* Ability to organize and utilize work hours effectively and with minimal supervision
* Medical terminology preferred
Essential Responsibilities
* Enter authorization notes in Cerner-from insurance calls, faxes and authorizations in HealthQuest
* Communicate information received from payers to utilization review nurse.
* Transmit continued stay reviews and track authorizations
* Verify attendance at pain clinic/Suboxone/Methadone clinic and complete HENS/PASSR
* Scheduling PCP/follow up appointments
* Faxing and phoning agencies and facilities to assist with discharge referrals and continuity of care
* Assist with delivery of charity items-clothing/DME/meal cards, etc. and complete transportation application and arrange transportation as needed for patients at discharge
Position Highlights and Benefits:
Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
Retirement savings account with employer match starting on day one.
Generous paid time off programs.
Employee recognition programs.
Tuition/professional development reimbursement starting on day one.
RN to BSN tuition 100% paid at Mount Carmel's College of Nursing.
Relocation assistance (geographic and position restrictions apply).
Employee Referral Rewards program.
Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!
Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Population Health Coordinator
New York, NY jobs
The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay.
BSFHC is seeking a Population Outreach Coordinator to focus on outreaching to patients to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support outreach efforts to both patients and providers to assist with connecting patients to clinical and enabling services.
In this multi-faceted role, they will work with internal and external parties at all levels - representing BSFHC in the most positive light. They should be well-presented with strong oral, written, computer and organizational skills, as well as possess the understanding of an "outstanding patient experience."
Duties and Responsibilities include but not limited to:
Maintain ongoing tracking and appropriate documentation on referrals on databased to promote team awareness and ensure patient safety.
Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements.
Assist member with basic benefit information.
Assist patients with appointments for specialists, educational classes, and transportation.
Perform data entry of medical information; maintain tracking process and reports.
Assist Quality Management personnel to coordinate patients' appointments, equipment, social services, and home health needs.
Performs outreach to patients and patients to support completion of quality measures
Performs outreach to additional parties such as pharmacies, doctors' offices, labs, etc.
Documents all actions taken regarding contact related to member
Performs documentation reconciliation to support care and quality initiative.
Informs patients of insurer member rewards and incentive programs available to them, during outreach.
Qualifications:
2-3 years of experience working with patients and/or patients in a similar role
High school diploma or GED required (or working towards completion of same)
One or more years of experience in the medical field. Managed Care Experience a plus.
Strong customer service skills to coordinate service delivery including attention to patients/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for patients.
Bilingual candidates who are fluent in Spanish, Haitian Creole or French are strongly preferred.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.
Hourly rate: $20 - 21
BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER
Medicaid Coordinator
New York, NY jobs
Riverdale Rehab and Nursing Care Center is currently seeking for a Medicaid Coordinator Full time Day shift (9am-5pm) to join our dynamic organization.
Please email your resumes and Human Resources Department will contact you.
RESPONSIBILITIES:
Include but are not limited to:
Financial Interview for Medicaid application process
Attend weekly department meetings to identify potential Medicaid application recipients
Discuss with Private Pay residents' financial option in a timely manner
Attend Monthly Aging meetings
Educate residents and families about income payments/NAMI in a timely manner
Having resident/family/POA sign authorization and order all documents related to the Medicaid application
Filing Medicaid application/conversion through MEDS system
Yearly Medicaid re-certifications
Follow up and correspond with local HRA
Handle all rejected, deferred applications in a timely manner
File Fair Hearing and attend if necessary
Identify budget discrepancies and correct when necessary
Assist with enrollments/dis enrollments HMO/MLTC
Collect private/NAMI payments as necessary
Apply for Representative Payee as necessary
Submit Social Security Annual report
Guardianship petitions when necessary
Other duties as needed to ensure department operates at its maximum
QUALIFICATIONS:
EDUCATION / EXPERIENCE:
A Bachelor's degree in Human Services, Finance or related field
3 years of experience in Medicaid/Finance services
Bilingual preferred but not necessary
View all jobs at this company
Admissions Specialist -1pm-10pm Shift
Birmingham, AL jobs
Admissions Specialist (Previously Care Coordinator or Admissions Counselor)
DEPARTMENT: Access Team
REPORTS DIRECTLY TO: Access Manager
REPORTS DIRECTLY TO: Access Director
SUPERVISES: N/A
This position will interact directly with potential clients and/or their family members as well as new and existing referral sources and other internal Bradford stakeholders to facilitate the pre-admission process. The goal of these interactions is to collect relevant information regarding the impact of chemical dependency and/or substance use disorder on the lives of potential patients and to motivate those individuals into taking appropriate action regarding suggested treatment.
II. PRIMARY DUTIES AND RESPONSIBILITIES:
Create a strong first impression of Bradford Health Services to prospective clients, family members and referral sources by answering inbound calls, building rapport with those individuals, and gathering the initial information needed to capture them in our CRM system.
Complete pre-admissions screenings with prospective clients and compare against established intake criteria, policies, and procedures to move patients forward in the pre-admission process where possible and to escalate for supervisor review where necessary.
Where appropriate, speak with referral sources, family members and other patient stakeholders to gather relevant collateral information.
Evaluate patient insurance and financial eligibility, and discuss financial terms with clients and family members.
Use all information collected to motivate the patient into a decision-making process, helping them to understand the suggested level of care, and persuading them to start treatment as soon as possible.
Advocate for potential clients both internally and externally to clear any roadblocks to admission.
Appropriately collect, record, and convey pertinent client information to supervisors, clinical and medical teams, and other staff, as necessary.
Provide referrals to patients where necessary, connecting them with appropriate resources in their areas.
Send appropriate follow up materials - included screening summary letters, drug screens, etc - to referral sources where warranted.
Follow HIPAA and 42 C.F.R. Part 2 regulations to always ensure the protection of patient health information.
Track all potential patients not admitted to the appropriate level of care via and follow up where appropriate in an effort to convert to admission.
Complete all assigned on ongoing trainings and competencies.
Record daily all patient-related activities in the Customer Relationship Management system using clear, concise, accurate documentation.
III. ESSENTIAL JOB REQUIREMENTS:
A. Education and Experience:
Bachelor's Degree and experience or working knowledge of addiction and treatment is preferred
CRSS certification a plus.
Knowledge of chemical dependency preferred.
Customer service and/or sales experienced required.
Computer data entry skills required - type 40 wpm required. Customer Relationship Management software experience preferred.
B. Knowledge, Skills and Abilities:
Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 C.F.R. “Health Insurance Portability and Accountability Act” and 42 C.F.R. Part 2 “Confidentiality of Alcohol and Drug Abuse Patient Records” with respect to patient and potential patient identifying information and health information. This position has unrestricted access to identifying information and health information concerning patients, potential patients, and participants.
Be an example of our core values daily and hold yourself accountable to Bradford standards, policies and procedures.
Must have excellent listening skills combined with ability to interpret and apply what you hear.
Must possess strong attention to detail.
Must be self-motivated and able to work under minimal supervision.
Must be able to bond in a professional manner with potential patients and families.
Must be able to see 20/40 corrected in each eye and hear clearly (hearing assist devices accepted).
Must have valid driver's license and a safe driving record and reliable transportation.
Must exhibit high energy level and convey care and empathy while answering calls and completing consultations.
Must be emotionally and physically capable of functioning under stressful situations.
Must be able to operate in a metrics driven culture.
Must be able to work in a cooperative manner with co-workers, managers, patients, families and perspective patients and families.
Possess a working knowledge of chemical dependency signs and symptoms in adults and adolescents.
Possess a working knowledge of appropriate emergency, benevolent and/or self- help referral information.
Must be able to accurately discuss all services Bradford provides.
Ability to identify and escalate priority issues.
Regular attendance, consistently punctual and dependable for all scheduled shifts.
Displays a willingness to be flexible with daily schedule.
Other duties as assigned.
If recovering, two (2) years of continuous verifiable sobriety.
Auto-ApplyAdmissions Specialist -1pm-10pm Shift
Birmingham, AL jobs
Admissions Specialist (Previously Care Coordinator or Admissions Counselor) DEPARTMENT: Access Team REPORTS DIRECTLY TO: Access Manager REPORTS DIRECTLY TO: Access Director SUPERVISES: N/A This position will interact directly with potential clients and/or their family members as well as new and existing referral sources and other internal Bradford stakeholders to facilitate the pre-admission process. The goal of these interactions is to collect relevant information regarding the impact of chemical dependency and/or substance use disorder on the lives of potential patients and to motivate those individuals into taking appropriate action regarding suggested treatment.
II. PRIMARY DUTIES AND RESPONSIBILITIES:
* Create a strong first impression of Bradford Health Services to prospective clients, family members and referral sources by answering inbound calls, building rapport with those individuals, and gathering the initial information needed to capture them in our CRM system.
* Complete pre-admissions screenings with prospective clients and compare against established intake criteria, policies, and procedures to move patients forward in the pre-admission process where possible and to escalate for supervisor review where necessary.
* Where appropriate, speak with referral sources, family members and other patient stakeholders to gather relevant collateral information.
* Evaluate patient insurance and financial eligibility, and discuss financial terms with clients and family members.
* Use all information collected to motivate the patient into a decision-making process, helping them to understand the suggested level of care, and persuading them to start treatment as soon as possible.
* Advocate for potential clients both internally and externally to clear any roadblocks to admission.
* Appropriately collect, record, and convey pertinent client information to supervisors, clinical and medical teams, and other staff, as necessary.
* Provide referrals to patients where necessary, connecting them with appropriate resources in their areas.
* Send appropriate follow up materials - included screening summary letters, drug screens, etc - to referral sources where warranted.
* Follow HIPAA and 42 C.F.R. Part 2 regulations to always ensure the protection of patient health information.
* Track all potential patients not admitted to the appropriate level of care via and follow up where appropriate in an effort to convert to admission.
* Complete all assigned on ongoing trainings and competencies.
* Record daily all patient-related activities in the Customer Relationship Management system using clear, concise, accurate documentation.
III. ESSENTIAL JOB REQUIREMENTS:
A. Education and Experience:
* Bachelor's Degree and experience or working knowledge of addiction and treatment is preferred
* CRSS certification a plus.
* Knowledge of chemical dependency preferred.
* Customer service and/or sales experienced required.
* Computer data entry skills required - type 40 wpm required. Customer Relationship Management software experience preferred.
B. Knowledge, Skills and Abilities:
* Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 C.F.R. "Health Insurance Portability and Accountability Act" and 42 C.F.R. Part 2 "Confidentiality of Alcohol and Drug Abuse Patient Records" with respect to patient and potential patient identifying information and health information. This position has unrestricted access to identifying information and health information concerning patients, potential patients, and participants.
* Be an example of our core values daily and hold yourself accountable to Bradford standards, policies and procedures.
* Must have excellent listening skills combined with ability to interpret and apply what you hear.
* Must possess strong attention to detail.
* Must be self-motivated and able to work under minimal supervision.
* Must be able to bond in a professional manner with potential patients and families.
* Must be able to see 20/40 corrected in each eye and hear clearly (hearing assist devices accepted).
* Must have valid driver's license and a safe driving record and reliable transportation.
* Must exhibit high energy level and convey care and empathy while answering calls and completing consultations.
* Must be emotionally and physically capable of functioning under stressful situations.
* Must be able to operate in a metrics driven culture.
* Must be able to work in a cooperative manner with co-workers, managers, patients, families and perspective patients and families.
* Possess a working knowledge of chemical dependency signs and symptoms in adults and adolescents.
* Possess a working knowledge of appropriate emergency, benevolent and/or self- help referral information.
* Must be able to accurately discuss all services Bradford provides.
* Ability to identify and escalate priority issues.
* Regular attendance, consistently punctual and dependable for all scheduled shifts.
* Displays a willingness to be flexible with daily schedule.
* Other duties as assigned.
* If recovering, two (2) years of continuous verifiable sobriety.
Admissions Specialist -1pm-10pm Shift
Birmingham, AL jobs
Job Description
Admissions Specialist (Previously Care Coordinator or Admissions Counselor)
DEPARTMENT: Access Team
REPORTS DIRECTLY TO: Access Manager
REPORTS DIRECTLY TO: Access Director
SUPERVISES: N/A
I. POSITION SUMMARY:
This position will interact directly with potential clients and/or their family members as well as new and existing referral sources and other internal Bradford stakeholders to facilitate the pre-admission process. The goal of these interactions is to collect relevant information regarding the impact of chemical dependency and/or substance use disorder on the lives of potential patients and to motivate those individuals into taking appropriate action regarding suggested treatment.
II. PRIMARY DUTIES AND RESPONSIBILITIES:
Create a strong first impression of Bradford Health Services to prospective clients, family members and referral sources by answering inbound calls, building rapport with those individuals, and gathering the initial information needed to capture them in our CRM system.
Complete pre-admissions screenings with prospective clients and compare against established intake criteria, policies, and procedures to move patients forward in the pre-admission process where possible and to escalate for supervisor review where necessary.
Where appropriate, speak with referral sources, family members and other patient stakeholders to gather relevant collateral information.
Evaluate patient insurance and financial eligibility, and discuss financial terms with clients and family members.
Use all information collected to motivate the patient into a decision-making process, helping them to understand the suggested level of care, and persuading them to start treatment as soon as possible.
Advocate for potential clients both internally and externally to clear any roadblocks to admission.
Appropriately collect, record, and convey pertinent client information to supervisors, clinical and medical teams, and other staff, as necessary.
Provide referrals to patients where necessary, connecting them with appropriate resources in their areas.
Send appropriate follow up materials - included screening summary letters, drug screens, etc - to referral sources where warranted.
Follow HIPAA and 42 C.F.R. Part 2 regulations to always ensure the protection of patient health information.
Track all potential patients not admitted to the appropriate level of care via and follow up where appropriate in an effort to convert to admission.
Complete all assigned on ongoing trainings and competencies.
Record daily all patient-related activities in the Customer Relationship Management system using clear, concise, accurate documentation.
III. ESSENTIAL JOB REQUIREMENTS:
A. Education and Experience:
Bachelor's Degree and experience or working knowledge of addiction and treatment is preferred
CRSS certification a plus.
Knowledge of chemical dependency preferred.
Customer service and/or sales experienced required.
Computer data entry skills required - type 40 wpm required. Customer Relationship Management software experience preferred.
B. Knowledge, Skills and Abilities:
Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 C.F.R. “Health Insurance Portability and Accountability Act” and 42 C.F.R. Part 2 “Confidentiality of Alcohol and Drug Abuse Patient Records” with respect to patient and potential patient identifying information and health information. This position has unrestricted access to identifying information and health information concerning patients, potential patients, and participants.
Be an example of our core values daily and hold yourself accountable to Bradford standards, policies and procedures.
Must have excellent listening skills combined with ability to interpret and apply what you hear.
Must possess strong attention to detail.
Must be self-motivated and able to work under minimal supervision.
Must be able to bond in a professional manner with potential patients and families.
Must be able to see 20/40 corrected in each eye and hear clearly (hearing assist devices accepted).
Must have valid driver's license and a safe driving record and reliable transportation.
Must exhibit high energy level and convey care and empathy while answering calls and completing consultations.
Must be emotionally and physically capable of functioning under stressful situations.
Must be able to operate in a metrics driven culture.
Must be able to work in a cooperative manner with co-workers, managers, patients, families and perspective patients and families.
Possess a working knowledge of chemical dependency signs and symptoms in adults and adolescents.
Possess a working knowledge of appropriate emergency, benevolent and/or self- help referral information.
Must be able to accurately discuss all services Bradford provides.
Ability to identify and escalate priority issues.
Regular attendance, consistently punctual and dependable for all scheduled shifts.
Displays a willingness to be flexible with daily schedule.
Other duties as assigned.
If recovering, two (2) years of continuous verifiable sobriety.
Admissions Specialist
New York, NY jobs
Job Description
JOB TITLE: Admissions Specialist
REPORTS TO: Deputy Director of Admissions
DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035
Our Mission:
Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
MAJOR FUNCTION:
To provide effective and efficient advocacy service as part of the induction process
including program interviews, ascertaining information and orientating prospective
residents in the Odyssey House admissions process.
SPECIFIC DUTIES & RESPONSIBILITIES:
1. Ensure potential inductions are serviced immediately in a professional and concerned manner.
2. Make sure all documents are included in new charts prepared prior to transfer.
3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly.
4. Submit reports as required
5. Counsel, screen, interview, and induct residents.
6. Obtain medical and psychiatric clearances when necessary.
7. Participate in outreach engagements.
8. Develop files on new inductions.
9. Coordinate individual inactive charts/closure.
10. Other projects and assignments as required.
11. Follow up scheduled interviews/inductions.
REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES.
High School Diploma or equivalent with minimum of one year experience in a TC
and/or admissions knowledge and experience. CASAC/CASAC-T
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Admissions Specialist
New York, NY jobs
JOB TITLE: Admissions Specialist
REPORTS TO: Deputy Director of Admissions
DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035
Our Mission:
Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Pet Insurance
Legal Assistance
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
MAJOR FUNCTION:
To provide effective and efficient advocacy service as part of the induction process
including program interviews, ascertaining information and orientating prospective
residents in the Odyssey House admissions process.
SPECIFIC DUTIES & RESPONSIBILITIES:
1. Ensure potential inductions are serviced immediately in a professional and concerned manner.
2. Make sure all documents are included in new charts prepared prior to transfer.
3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly.
4. Submit reports as required
5. Counsel, screen, interview, and induct residents.
6. Obtain medical and psychiatric clearances when necessary.
7. Participate in outreach engagements.
8. Develop files on new inductions.
9. Coordinate individual inactive charts/closure.
10. Other projects and assignments as required.
11. Follow up scheduled interviews/inductions.
REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES.
High School Diploma or equivalent with minimum of one year experience in a TC
and/or admissions knowledge and experience. CASAC/CASAC-T
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Auto-ApplyCase Management Coordinator, Supervised Release Program
New York, NY jobs
Job Description
THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
Operating Programs that pilot new ideas and address local challenges;
Conducting original research to evaluate what works-and what doesn't; and
Providing expert assistance and policy guidance to reformers across the country and beyond.
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at **************************
THE OPPORTUNITY
The Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant's life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.
SIJC seeks a Case Management Coordinator for the borough's Supervised Release Program (SRP). Reporting to the SRP Director of Practice, the Case Management Coordinator is responsible for employing quality assurance measures to ensure the program is adhering to the program model and employing best practices aligned with organizational values, including a commitment to Operational Excellence. The Case Management Coordinator will provide direct supervision to Supervising Case Managers and group supervision to Case Managers and Senior Case Managers. Additionally, they will ensure that case management staff regularly engage in program-specific training and receive consistent and appropriate task supervision. The Case Management Coordinator will facilitate effective communication between this team and across all other SRP teams to ensure that the program builds on successes and proactively addresses challenges.
This position leverages significant direct practice and supervisory experience to support staff in the execution of their responsibilities. Through trauma-informed supervision, case conferencing, and interdepartmental communication, the Case Management Coordinator will ensure case management and peer staff adhere to the program model through a trauma-informed lens. Critically, this position is responsible for ensuring that staff maintain accurate and up-to-date records in the Center's SRP data management system and submit accurate and timely compliance reports for each participant supervised by the program.
Additionally, the Case Management Coordinator is responsible for the implementation of new policies and protocols, with the goal of supporting staff to deliver the best possible services to participants enrolled in the Supervised Release Program.
Responsibilities include but are not limited to:
Responsible for quality assurance, monitoring the team's compliance with program requirements and court reporting obligations;
Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced;
Responsible for convening Supervising Case Managers and their direct reports in response to deviations from the program model or other unfilled responsibilities;
Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
Facilitate bi-weekly meetings across the case management team;
Develop and maintain effective communication and collaboration with Coordinators and the Compliance team to align direct practice with fidelity to the program model;
Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team;
Maintain effective collaboration with site leadership including the Director of Practice, Director of Court Operations and Compliance, Clinical Director, and direct practice Coordinators to ensure comprehensive and aligned service delivery to participants and the program model;
Serve as the secondary supervisor for their team of case management frontline staff, ensuring Supervising Case Managers are providing their staff with trauma-informed supervision and opportunities for professional growth and development;
Provide trauma-informed individual task supervision to the Supervising Case Managers;
Oversee and coordinate de-escalation efforts in response to incidents;
Co-facilitate and participate in required de-escalation and crisis intervention training;
Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required;
Support the recruitment and hiring of and onboarding and training for new case management staff;
Ensure regular and equitable access to program-related external professional development and training opportunities for all staff;
Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings;
Please note that this role is not eligible for clinical hours; and
Additional relevant tasks, as necessary.
Qualifications:
Bachelor's degree required;
Minimum 2 years supervisory experience required;
5 years direct practice (i.e., therapeutic or case management) experience required;
Experience in pretrial services or other court-based programs required;
Master's degree and license in a mental health field strongly preferred, however individuals with demonstrated and exceptional clinical acumen and experience may be considered; and
Bilingual (English-Spanish) preferred.
Position Type: Full-time in-person work required, weekend and evening hours required, as needed.
Position Location: Staten Island, NY.
Compensation: The compensation range for this position is $80,000 - $89,500 and is commensurate with experience.
Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.
The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.
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Case Management Coordinator, Supervised Release Program
New York, NY jobs
THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
Operating Programs that pilot new ideas and address local challenges;
Conducting original research to evaluate what works-and what doesn't; and
Providing expert assistance and policy guidance to reformers across the country and beyond.
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at **************************
THE OPPORTUNITY
The Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant's life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.
SIJC seeks a Case Management Coordinator for the borough's Supervised Release Program (SRP). Reporting to the SRP Director of Practice, the Case Management Coordinator is responsible for employing quality assurance measures to ensure the program is adhering to the program model and employing best practices aligned with organizational values, including a commitment to Operational Excellence. The Case Management Coordinator will provide direct supervision to Supervising Case Managers and group supervision to Case Managers and Senior Case Managers. Additionally, they will ensure that case management staff regularly engage in program-specific training and receive consistent and appropriate task supervision. The Case Management Coordinator will facilitate effective communication between this team and across all other SRP teams to ensure that the program builds on successes and proactively addresses challenges.
This position leverages significant direct practice and supervisory experience to support staff in the execution of their responsibilities. Through trauma-informed supervision, case conferencing, and interdepartmental communication, the Case Management Coordinator will ensure case management and peer staff adhere to the program model through a trauma-informed lens. Critically, this position is responsible for ensuring that staff maintain accurate and up-to-date records in the Center's SRP data management system and submit accurate and timely compliance reports for each participant supervised by the program.
Additionally, the Case Management Coordinator is responsible for the implementation of new policies and protocols, with the goal of supporting staff to deliver the best possible services to participants enrolled in the Supervised Release Program.
Responsibilities include but are not limited to:
Responsible for quality assurance, monitoring the team's compliance with program requirements and court reporting obligations;
Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced;
Responsible for convening Supervising Case Managers and their direct reports in response to deviations from the program model or other unfilled responsibilities;
Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;
Facilitate bi-weekly meetings across the case management team;
Develop and maintain effective communication and collaboration with Coordinators and the Compliance team to align direct practice with fidelity to the program model;
Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team;
Maintain effective collaboration with site leadership including the Director of Practice, Director of Court Operations and Compliance, Clinical Director, and direct practice Coordinators to ensure comprehensive and aligned service delivery to participants and the program model;
Serve as the secondary supervisor for their team of case management frontline staff, ensuring Supervising Case Managers are providing their staff with trauma-informed supervision and opportunities for professional growth and development;
Provide trauma-informed individual task supervision to the Supervising Case Managers;
Oversee and coordinate de-escalation efforts in response to incidents;
Co-facilitate and participate in required de-escalation and crisis intervention training;
Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required;
Support the recruitment and hiring of and onboarding and training for new case management staff;
Ensure regular and equitable access to program-related external professional development and training opportunities for all staff;
Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings;
Please note that this role is not eligible for clinical hours; and
Additional relevant tasks, as necessary.
Qualifications:
Bachelor's degree required;
Minimum 2 years supervisory experience required;
5 years direct practice (i.e., therapeutic or case management) experience required;
Experience in pretrial services or other court-based programs required;
Master's degree and license in a mental health field strongly preferred, however individuals with demonstrated and exceptional clinical acumen and experience may be considered; and
Bilingual (English-Spanish) preferred.
Position Type: Full-time in-person work required, weekend and evening hours required, as needed.
Position Location: Staten Island, NY.
Compensation: The compensation range for this position is $80,000 - $89,500 and is commensurate with experience.
Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.
The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.
Auto-ApplyKinship Services Caseworker
Norwood, OH jobs
Job Details Norwood, OH Hybrid Full Time $21.58 - $26.00 Hourly 40 - 50%Description
The Buckeye Ranch is seeking a Kinship Caseworker to join our Shared Services department. The Kinship Service Caseworker is responsible for assessing relatives and non-relatives for both emergency and non-emergency placements, ensuring compliance with DCY regulations, TBR policies, and TBR contracts. This role involves close collaboration with Shared Services, Foster Care teams, TBR staff, and Placement Specialists. Flexibility is essential, as early mornings, evenings, and on-call hours may be required based on program and contract needs. The caseworker also leads outreach efforts to educate the public about foster and kinship care, recruits potential caregivers, organizes events to support and recognize foster parents, and assists caregivers with recertification and home study amendments.
Learn about The Buckeye Ranch:
For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they're empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives.
What you'll do:
Provide consistent follow up with every relative/non-relative provider to ensure support.
Give resources to relative/non-relative during duration of child's placement.
Works with relative/non-relative providers to assist with applying for ODJFS benefits, KPIP program, KSP benefits, and KGAP.
Provide availability to any relative/non-relative provider who needs any crisis resources.
Ensure timely completion of activity logs on contact with relative/non-relative contacts.
Participate in court hearings, if necessary.
Collaborate with TBR Foster Care and/or other foster care agencies when appropriate to support kinship caregivers wishing to become licensed as foster caregivers.
Our benefits:
Benefit effective date: First of the month following 30 days of employment.
Wonderful medical, dental, and vision insurance.
Paid Time Off (Three weeks within the first year)
Company Paid Life Insurance
Company Paid Short Term Disability
401K + Employer Contribution
Non-Profit Student Loan Forgiveness Program
Employee Assistance Program
Tuition Assistance
Employee Referral Program
Qualifications
Who you are:
You have a bachelor's degree in a human service related field.
You have a year of child protective experience.
You have an active driver's license and proof of auto insurance.
You are preferably Ohio CORE trained.
Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide employer sponsorship for a work visa. All candidates must be eligible to work in the United States, now and in the future, without the need for employer sponsorship.
#TBR002
Patient Services Coordinator
Cleveland, OH jobs
Mission Statement:
Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates for all of those in our Northeast Ohio community, especially the most vulnerable.
Requirements:
Position Summary:
Working with Care Alliance Health Center patients as part of the Patient- Centered Medical team, Patient Care Coordinators address and reduce barriers to care. Activities include health care navigation, benefits enrollment and usage, population-specific interventions, community case management, and patient advocacy.
Task Responsibilities:
*Include but are not limited to:
· Screen patients for eligibility, support enrollment, recertification, and follow up as appropriate. Benefits may include Medicaid, Medicare, SSI/SSDI, CHAP, SNAP, WIC, etc.
· Based on provider referral and patient screening, connect patients to available community resources such as reduced fare bus tickets, housing support, income and food support, job training, etc.
· Support patient comprehension of their diagnosis, treatment plan, and next steps, and connect patients to the appropriate licensed clinical professional.
· Work with providers to coordinate specialty care outside Care Alliance
· Assist patients with scheduling appointments; coordinating prior authorizations or insurance benefits; basic understanding of procedures; retrieval of specialty care reports, results, or visit summaries and appropriate follow up.
· Support enrollment and use of private benefits such as pharmaceutical assistance programs
· Identify and address non-medical barriers to health and self-sufficiency such as transportation, housing, income, recreation, and education.
· Establish and maintain positive relationships with community resources and social service agencies to link patients appropriately.
· Link patients to other experts such as Legal Aid or housing case managers and follow up with patients and external providers accordingly.
· Conduct daily review of outstanding referrals including appointments to be scheduled, patient navigation, and specialty visit results.
· Support engagement in primary care and provide support and assistance to clients in gathering and completing all necessary documents, submitting to applicable agencies, and appropriate follow up.
· Educate patients on how to use new insurance options such as basics on managed care network coverage and drug formularies.
Minimum Education and Experience:
Required:
· Associates degree and/or commensurate experience may be considered, BA degree in social work, family development, healthcare administration or a related field preferred.
· 1-3 years experience in at least one of the following areas: case management or counseling, experience, experience working with vulnerable populations, mental illness, and/or substance abuse.
· Experience using EPIC or another EHR is an added plus.
· Knowledge of relevant community resources and ability to work collaboratively with community service providers.
· Ability to work independently and as part of a multi-disciplinary team of staff at various skill and professional levels.
· Strong problem-solving skills
· Ability to plan, organize and complete paperwork in timely manner and maintain confidentiality
· Commitment to the mission of Care Alliance Health Center
PI406833bdc5cd-31181-37391597
Guardianship Caseworker
Struthers, OH jobs
SEEKING WORK, LIFE BALANCE, GREAT BENEFITS & OPPORTUNITIES FOR GROWTH?
COMPASS Mission: Help Individuals and Families build better lives and a stronger community
Part-time Guardianship Caseworker - Youngstown, OH
Shift: Monday - Friday, part-time
Salary: $21.00 per hour
Qualifications:
Degree in Social Work or bachelor's degree in finance or legal professional preferred
LSW or LPC licensure is beneficial
Prior experience working with probate court, estates, financial accounting and or retail banking operations
Strong working knowledge of issues which impact the elderly and the mentally ill.
Microsoft Office Products; Electronic Medical Records; Ability to participate in meeting virtually
Responsibilities:
Document All case activities in Credible, maintain original court documents in paper file and scan required documents into Electronic Record/Guardian Documents file on behalf of the ward.
Adhere to required time frames for Probate paperwork, advocate and maintain all communication with the attorney assigned to the case.
A minimum of a monthly visits to the ward to monitor the care the ward is receiving in the community, group home or nursing home. Collect and review medical information and make informed decisions regarding proper medical care.
Apply for all benefits and entitlements for the ward that shall include VA benefits, Medicaid, Social Security and Pension benefits.
Communicate and coordinate with the ward's family on decisions regarding their loved one that can include preneed and end of life decisions.
Assess and advocate for any cultural and religious practices that the ward and family may require in providing for their spiritual needs and making end of life decisions.
Assess for signs or verbal reports of abuse or neglect and report all incidents to the proper authorities.
Informs the court of significant changes in the case and files required reports with the court in a timely fashion.
Maintain a basic understanding of entitlements and benefits programs and how to apply for needed benefits.
Understanding Medicare and Medicaid rules as they pertain to nursing home placements, spend downs, and medical services provided under the ward's applicable insurance carrier.
The caseworker will assume on call duties as assigned during non-business hours. Periodically they may need to provide transportation for a ward. On occasion, the caseworker may need to respond to a crisis matter on a weekend or during the evening hours. Other duties as assigned by supervisor.
Benefits:
401(k) with Employer Match
Referral program
Retirement plan accompanied with company match
Miscellaneous requirements: Criminal background check; Pre-employment drug screen; Clear driving record; TB test and First Aid/CPR. Sensitive to the needs of the elderly. Ability to adapt to varied situations. Strong personal and organizational skills and the ability to work independently. Reliable transportation. If using personal vehicle to transport clients, must have at least the state minimum insurance coverage.
Non Exempt: Eligible for overtime
AN EQUAL OPPORTUNITY EMPLOYER - SERVICE PROVIDED THROUGH AFFIRMATIVE ACTION
EOE-M/F/H including persons with disabilities and veterans
Auto-ApplyGuardianship Caseworker
Struthers, OH jobs
SEEKING WORK, LIFE BALANCE, GREAT BENEFITS & OPPORTUNITIES FOR GROWTH?
COMPASS Mission: Help Individuals and Families build better lives and a stronger community
Guardianship Caseworker - Youngstown, OH
Shift: Monday - Friday, Part Time. $21.00 per hour
Salary: Competitive Salary based on experience, Comprehensive Benefit Package for Full Time
Responsibilities:
Secure all personal documentation and records in the agency safe.
Documental All case activities in Credible, maintain original court documents in paper file and scan required documents into Electronic Record/Guardian Documents file on behalf of the ward.
Adhere to required time frames for Probate paperwork.
Advocate and maintain all communication with the attorney assigned to the case.
Maintain consistent communication with supervisor
A minimum of a monthly visits to the ward to monitor the care the ward is receiving in the community, group home or nursing home. Collect and review medical information and make informed decisions regarding proper medical care.
Participate and advocate with nursing home staff at their plan of care meetings. Ensure that the ward's living environment is clean and safe, and they are in the least restrictive placement for their current level of care.
Apply for all benefits and entitlements for the ward that shall include VA benefits, Medicaid, Social Security and Pension benefits.
Communicate and coordinate with the ward's family on decisions regarding their loved one that can include preneed and end of life decisions.
Assess and advocate for any cultural and religious practices that the ward and family may require in providing for their spiritual needs and making end of life decisions.
Assess for signs or verbal reports of abuse or neglect and report all incidents to the proper authorities.
Understand a mental status exam as it relates to cognitive impairment.
Gather third party information during the assessment to collaborate need to Guardianship.
Contact family and significant other to discuss and gather information for the Guardianship application process.
Informs the court of significant changes in the case and files required reports with the court in a timely fashion.
Maintain a basic understanding of entitlements and benefits programs and how to apply for needed benefits.
Understanding Medicare and Medicaid rules as they pertain to nursing home placements, spend downs, and medical services provided under the ward's applicable insurance carrier.
Maintain a basic understanding of the differences between indigent case and estate cases.
Completes the appropriate application for the Probate Court within 10 days of the assessment.
Communicates and provides up to date accurate information to the Attorney assigned to the case within the required time frame.
The caseworker will assume on call duties as assigned during non-business hours. Periodically they may need to provide transportation for a ward. On occasion, the caseworker may need to respond to a crisis matter on a weekend or during the evening hours. Other duties as assigned by supervisor.
Qualifications:
Degree in Social Work or bachelor's degree in finance or legal professional preferred
LSW or LPC licensure is beneficial
Prior experience working with probate court, estates, financial accounting and or retail banking operations
Strong working knowledge of issues which impact the elderly and the mentally ill.
Microsoft Office Products; Electronic Medical Records; Ability to participate in meeting virtually
Benefits:
401(k) with Employer Match
Dental insurance, Disability insurance, Health insurance, Life insurance, Vision insurance
Health savings account
Paid time off
Referral program
Retirement plan accompanied with company match
Miscellaneous requirements: Criminal background check; Pre-employment drug screen; Clear driving record; TB test and First Aid/CPR. Sensitive to the needs of the elderly. Ability to adapt to varied situations. Strong personal and organizational skills and the ability to work independently. Reliable transportation. If using personal vehicle to transport clients, must have at least the state minimum insurance coverage.
Non Exempt: Eligible for overtime
AN EQUAL OPPORTUNITY EMPLOYER - SERVICE PROVIDED THROUGH AFFIRMATIVE ACTION
EOE-M/F/H including persons with disabilities and veterans
Auto-Apply