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Service Coordinator jobs at Health Alliance

- 2142 jobs
  • Pre-Service Access Coordinator - CBO Pre-Registration - Remote - Full Time - Days

    The Christ Hospital 4.1company rating

    Service coordinator job at Health Alliance

    The Christ Hospital Health Network Pre-Services Coordinator provides the highest level of customer service to our patients. This individual understands that this patient interaction often determines the tone for the patients' healthcare experience. This position has contact with the patient to schedule their ordered services. This includes coordinating pre-service appointments necessary in advance of the ordered service. Additionally, demographic information is obtained from the patient and entered into the computer system that is necessary to support the care of the patient, billing process, and minimizing the amount of information that must be collected when the patient presents for service. Lastly, this position collects payment from the patient as determined by the estimate and arranges payment plans as necessary based on the patient's current financial situation. This position must also have expert knowledge of insurance plans, insurance regulations, and insurance benefit and coverages as they relate to the service rendered, so that the patients cost for the service can be explained in a manner that the patient understands and agrees to. These conversations are detailed and sensitive conversations so this individual must have the confidence yet compassion to support these conversations. This position is the single source of contact for our patients scheduling, pre-registration, and healthcare cost needs. Responsibilities SCHEDULING/REGISTRATION Call, schedule, pre-register, explain estimates, and collect on patient accounts via appointment scheduling work queues as well as incoming line. Work collaboratively in teams to efficiently handle call volume and manage call queues. Confirms surgery appointment with patient once authorization/certification and estimate is complete. Create Medical Record numbers and enter registration information following established guidelines. Collect demographic and billing information in a courteous and professional manner. Identify, document and provide feedback to management on issues that impact departmental workflow. Participate in activities related to organizational, regulatory, and governmental compliance. Document medical history as obtained from scheduling to complete patient questionnaires. Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions. Ensure accuracy, appropriate documentation, issues and reschedules following scripts as written. Quality Improvement by remaining current on scheduling center protocols including daily updates. Train and serve as a coach to new staff, as assigned. ELECTRONIC ORDERS WORK QUEUE Interpret orders for testing and compliance with divisional guidelines. Affirms test name, diagnosis, and history and physician signature. Schedule and register patient. Initiate call to physician office to request an order, if applicable. Accurately enter demographics. Ability to create a new medical record number, mark orders as scheduled, including recalls. INSURANCE KNOWLEDGE Knowledgeable of price estimation requirements: coverage, allowable charges, and patient benefits in order to provide patient estimates at the time of service. This includes deductible, coinsurance, copay, and out-of-pocket maximum information. Develop and maintain knowledge of insurance plans and account statuses. Ensure that the patient's coverage reflects the correct filing order. Create Guarantor accounts and ensure the appropriate account is selected for the patient's visit. CASH HANDLING Accurately collect and post according to specified protocols, all require and mandatory co-payments and patient liabilities. Provide families with hospital Financial Assistance Programs, self-pay discount information, and applications for assistance. If financial necessity dictates, place patients on a payment plan. Qualifications KNOWLEDGE AND SKILLS: EDUCATION: High School Diploma or GED required. Associates Degree preferred or equivalent combination of education and experience. YEARS OF EXPERIENCE: One to three years' experience in registration and scheduling required. One to three years of customer service experience required. REQUIRED SKILLS AND KNOWLEDGE: COMPUTER PROFICIENCY Knowledge of basic computer applications such as Microsoft Office. Familiarity with accessing web applications over the Internet. Epic experience preferred. COMMUNICATION Demonstrate excellent communication skills and the ability to deal with customers who are often adversarial. ATTENTION TO DETAIL Ability to track details meticulously, without becoming overwhelmed by them; being exacting, precise, and accurate; spotting minor imperfections or errors and taking action to correct them. Demonstrate attention to detail, teamwork skills and the ability to prioritize and meet deadlines. INDEPENDENCE AND TEAMWORK Ability to work both independently and in a team environment. CRITICAL THINKING Capable of using inductive and deductive reasoning to formulate general rules or principles and applying them to work; identifying flaws in logical reasoning; understanding complex conceptual relationships; accurately detecting underlying themes or patterns in data. PROBLEM SOLVING Ability to independently work through details of a problem to reach a positive solution. Skilled at making one phone call after another to reach desired productivity. ENVIRONMENT Ability to function in a fast-paced call center work environment with multiple responsibilities. DIVERSITY APPRECIATION Understanding and showing respect and appreciation for the uniqueness of all individuals; leveraging differences in others' perspectives and ideas; appreciating cultural differences and adjusting one's approach to successfully integrate with others who are different from oneself. MEDICAL TERMINOLOGY Preferred LICENSES REGISTRATIONS &/or CERTIFICATIONS: Annual Registration Competency Review Other Credentials Required or Preferred: None
    $52k-66k yearly est. Auto-Apply 60d+ ago
  • Northeast Ohio Medical University - Concierge Services Coordinator - The Christ Hospital

    Health Alliance 4.1company rating

    Service coordinator job at Health Alliance

    Please note that Northeast Ohio Medical University is the employer for this position. If interested, please apply directly by following this link Northeast Ohio Medical University | Concierge Services Coordinator (Christ Hospital). Serve as the primary liaison and “one stop” support resource at Christ Hospital for NEOMED faculty, staff, and students. Responsibilities include relationship building, faculty support, event and communication coordination, student support, academic and curriculum administrative support and requires continuous engagement to ensure a high-quality, supportive student and faculty experience. Education Bachelor's degree in education, higher education administration, public health or related field. Minimum 3 years related work experience in higher education or health-related field. Proficient in Microsoft Office Suite Knowledge/Skills/Abilities Knowledge of learning management systems preferred. Must be able to utilize phone, computer and other office equipment. Salary Range Starting salary range $47,689-$56,432, commensurate with experience. This position is on a monthly payroll. Faculty Support: Interact professionally with healthcare practitioners, faculty, public, and students to create a favorable impression of NEOMED. Work collaboratively with Christ Hospital staff to enhance relationships between Christ Hospital and NEOMED. Facilitate faculty and resident onboarding as required. Assist Christ Hospital medical staff and residents with completing faculty appointment applications and processing. Assist Christ Hospital medical staff and residents with CV creation. Prepare and submit required documents to create email accounts, provide access to NEOMED faculty development programs, OhioLINK services, the NEOMED Faculty Information System, ongoing VITALS presentations, and university updates. Assist faculty as required accessing and utilizing these services. Educate faculty about the Master Teacher Guild and assist qualifying faculty with applying for membership. Advertise and provide faculty notification about university events, including but not limited to VITALS, university updates, scholarly presentations, faculty meetings, commencement, Celebration of Health Professions Education, and other similar events. Assist faculty as required with accessing, attending, and participating. Assist faculty, as required, with virtual consultations with the Institute for Teaching Excellence. Assist faculty with any required NEOMED administrative or academic activities, including but not limited to faculty reappointments, research presentations or publications, conference registrations, required training, etc. Conduct daily walk-arounds to meet physicians and faculty, meet new staff, educate Christ Hospital medical staff and support staff about NEOMED, offer assistance as requested or required. Student Support: Work closely with the colleges to prepare for new students participating in clerkships or other research or educational experiences at NEOMED. Conduct orientation and onboarding of all NEOMED students coming to Christ Hospital. Function as the onsite “one stop” resource and support for NEOMED students for all student support services. Assist colleges with providing any academic activities for students (career counselling, etc). Assist students, as required, with arranging lodging, transportation, other required health and safety requirements. Connect students, as required, with student services at NEOMED for healthcare, mental health services, or other required services. Function as the onsite Curriculum Coordinator for the colleges to assist faculty with student evaluations and other required activities to ensure on-time submission, ensure didactic lectures are prepared, loaded, and ready. Work closely with the clerkship directors to provide any academic support as required. Collaborate with the colleges, specifically with the College of Medicine Office of Medical Education to start, to assure compliance with all relevant LCME requirements, including mid-clerkship feedback, grading timeliness, and faculty observation of student history, physical examination, and other clinical skills. Coordinate and maintain curricular content in LMS or designated software for assigned courses, including electronic student schedule with ability to maintain secure and confidential information, records, and materials. Assist students, as required, with arranging and preparing for interviews and applications to Christ Hospital residency programs. Identify and work to resolve any issues of student dissatisfaction. Proactively and continuously assess the student experience to ensure adherence to the factors that contribute to an Exceptional Student Experience. NEOMED Liaison: Function as the primary liaison for “one stop” access to all NEOMED services and support. Represent NEOMED at all available Christ Hospital activities, functions, celebrations, ceremonies, and other events. Be an active participant in Christ Hospital events where NEOMED participation and support will enhance the partnership and increase NEOMED visibility. Connect Christ Hospital faculty with NEOMED faculty and other subject experts as required for research collaborations and other mutually beneficial activities. Identify additional collaborative opportunities for organizational leadership discussion, consideration, and approval. Support, as required, evolving and emerging activities at Christ Hospital that result from the NEOMED - Miami University partnership. Miscellaneous Duties: Perform other duties as assigned.
    $47.7k-56.4k yearly Auto-Apply 60d+ ago
  • Echocardiography Advanced Coordinator

    Piedmont Healthcare Inc. 4.1company rating

    Atlanta, GA jobs

    Responsibilities: JOB PURPOSE: Ensures that Piedmont Healthcare hospital echocardiography laboratories remain in compliance with all regulations and that all activities are being performed in accordance with approved procedures and regulatory requirements. Assists with activities related to obtaining and maintaining the technical requirements of Intersocietal Accreditation Commission (IAC) accreditation including maintenance of appropriate documentation. Assists with standardization and updates procedures, quality of images, competency and training of staff, quality control and quality assurance for Piedmont Healthcare hospital echocardiography laboratories. Assesses the educational needs and competencies of cardiac sonographer staff and develops, schedules, coordinates, and conducts educational programming for new and existing staff. Oversees the Residency Program. Assists with and provides clinical supervision and evaluation of patient care related to echocardiography. Available to perform inpatient and/or outpatient cardiac ultrasound testing to include 2D echo / Doppler, stress exams, and transesophageal echocardiograms as well as other duties assigned by manager or director. Provides complex technical care with the use of ultrasound technology for adolescent, adult, and geriatric patients and provides all necessary documentation and preliminary exam findings. Must have excellent understanding of structural heart procedures as they relate to echocardiography. Must also have full understanding of the use of 3D cardiac ultrasound. KEY RESPONSIBILITIES: 1. Oversee Residency Program a. Assists with activities related to echocardiography laboratory accreditation for Piedmont Healthcare hospitals to ensure compliance to IAC standards. b. Assists with monitoring and reporting on quality metrics identified by Piedmont Healthcare and associated with IAC standards. c. Compile physician and sonographer competency / registry and CME attendance records. d. Routinely review cardiac sonographer exams as part of a formal quality assurance program. 2. Training and Education a. Assess the educational needs and competencies of cardiac sonographer staff and interns and develop, schedule, coordinate, and conduct educational programming for new and existing staff to improve quality of care and reduce variation in workflow. b. Maintain an up to date knowledge of echocardiography trends and best practice and conduct, participate in, facilitate, and utilize research to foster evidence-based practice. c. Provide clinical supervision and evaluation of patient care related to echocardiography. d. Attend and participate in echocardiography leadership activities. e. Quality/Innovation on echo protocols, policies and procedures f. Maintain relationships with technical colleges and oversee student interns. 3. Clinical Support a. Perform patient evaluations including verifying patient identity, reviewing the medical record for orders and prior studies, and addressing patient questions and concerns. b. Perform echocardiograms including 2D / Doppler with and without contrast, dobutamine stress and exercise stress echo exams, and transesophogeal echocardiograms according to protocol. c. Complete appropriate documentation, post processing, and preliminary findings in the medical record and cardiovascular PACS system. d. Acquire and maintain training and competency in electronic health record system as required to perform duties. e. Maintain personal competency file if applicable. KNOWLEDGE, SKILLS, ABILITIES • Skill and competency in performing detailed cardiac ultrasound studies. • Skill and ability to communicate effectively both verbally and in writing. • Proficient in Microsoft windows-based computer software. • Experience with electronic health records and cardiovascular PACS systems. • Ability to work as a member of a team. • Demonstrated clinical expertise and interest and ability in providing education. • Self-starter with outstanding organizational, analytical, and project management skills. Qualifications: MINIMUM EDUCATION REQUIRED: Graduate of registry approved ultrasound college according to CAAHEP. MINIMUM EXPERIENCE REQUIRED: Seven (7) years clinical experience as a registered cardiac sonographer. MINIMUM LICENSURE / CERTIFICATION REQUIRED BY LAW: • Registered as a Cardiac Sonographer (RDCS) through the American Registry of Diagnostic Medical Sonography (ARDMS) or as a Registered Cardiac Sonographer (RCS) through the Cardiovascular Credentialing International (CCI). • Basic Life Support (BLS) certification. ADDITIONAL PREFERRED QUALIFICATIONS: • Experience with the IAC accreditation process. • Experience developing and administering educational material. • Knowledge of data collection, analysis, and presentation. • Bachelor's degree in Cardiac Sonography or a healthcare related field. Advanced Cardiac Sonographer registry through CCI Business Unit : Company Name: Piedmont Hospital
    $41k-55k yearly est. Auto-Apply 5d ago
  • LVAD Coordinator

    Piedmont Healthcare Inc. 4.1company rating

    Atlanta, GA jobs

    The LVAD Coordinator provides specialized outpatient care for patients with Left Ventricular Assist Devices (LVAD). This role focuses on patient and caregiver education, seamless care coordination across multidisciplinary teams, and adherence to regulatory standards to optimize patient outcomes. Responsibilities include guiding patients through peri-operative and long-term management, facilitating clinic visits, monitoring through established protocols, and supporting quality improvement initiatives. The position requires strong critical thinking, adaptability, and collaboration in a fast-paced environment. Responsibilities: Participates in the development, implementation, and maintenance of the left ventricular assist device (LVAD) program and the heart transplant program; to coordinate and manage the patient care of this high-risk patient population throughout the continuum. Qualifications: Education Graduate from a Registered Nurse Program Required Work Experience 4 years of professional clinical experience Required Cardiovascular focus experience Preferred 1 year experience caring for LVAD patients and heart transplant patients Preferred Licenses and Certifications Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required ACLS BLS and certification Required Business Unit : Company Name: Piedmont Hospital
    $41k-55k yearly est. Auto-Apply 4d ago
  • Health Services Coordinator RN

    Christian Health 3.7company rating

    Wyckoff, NJ jobs

    Salary Range: $105,000-$110,000 When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials. We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are. Why Join Our Team Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference - come join us! We have an exciting opportunity for a full-time, Health Services Coordinator RN to work in Longview, Christian Health's North Jersey's premier assisted living residence. The Health Services Coordinator RN provides supervision and directs the functions of the Longview/Courtyard unit in accordance with current federal, state and local standards governing Assisted Living Residences. Works closely with the DOHS, Administration and Charge Nurses, to ensure that the highest degree of quality care can be provided to the residents at all times. Demonstrates an understanding of, and embraces, the mission statement of Christian Health. Competencies: Supervises/monitors LPN, CMA and PCA personnel and provision of assignments/includes resident care instructions. Oversight of appropriate breaks. Demonstrates an understanding of Assisted Living principles including resident choice, privacy, independence, dignity in all interactions with resident. Demonstrates an understanding of the aging process, cognitive impairments, Alzheimer's disease and other dementias. Responsible for staff compliance regarding infection control/safety. Interacts with staff regarding resident condition. Receives and gives nursing office report at change of shift. Follow up on issues and communicates/delegates as needed to assure resident well-being. Responsible for oversight of the compliance with medication administration as required per facility policy, pharmacy policy and within guidelines of nursing practice. Maintain/records in resident records as required by facility policy to ensure proper documentation is maintained related to resident treatments, medications conditions and/or occurrences. Makes notation of family meetings. Ensures implementation/enforcement of resident rights. Follows up and communicates to DOHS/Administrators any complains and grievances. Assures that all personnel/residents are treated consistent with policies and applicable laws. Communicates significant changes to families and/or resident. Schedules service plan meetings with families and/or residents and encourage participation. Documents outcome in resident record. Establishing a good working relationship with other departments and community agencies. Makes daily rounds on unit and talks with staff to monitor resident treatment and medications to ensure residents are receiving proper care. Performs nursing assessments per policy. Assures the accurate and appropriate transcription of physician orders as per policy and provides follow through (e.g. call pharmacy for new medications, x-ray, family/resident notification, etc.) Makes reports and recommendations to DOHS/Administrator concerning operations of the Longview. Assists in developing and implementing methods for coordinating nursing services with other services/disciplines. Schedules Wellness checks on calendar each month and is responsible for seeing that each resident has check monthly/cosigns for documentation completed by LPN. Oversees documentation/monitoring of weight of each resident monthly (1st 7 days of each month). Meets with team weekly, and as needed, to discuss ideas/solve problems/review resident care issues. Maintains records and oversees care to assure compliance with Assisted Living regulations. Participates in surveys and inspections by government agencies. Is available in person and/or by telephone/cell for emergencies. Responds as needed. Provides on call coverage as needed/assigned. Oversees that each resident in Longview are scheduled for annual physicals and/or re-certifications. Provides direct nursing care and/or assists with med pass as necessary. Provides counseling, disciplining and correction actions as indicated of PCA/CMA personnel. Ensures timely and fair completion of performance evaluation; sends to DOHS/Administrators for review and signature. In coordination with every shift change nurse, ensures that all staff are aware of the plan of care and that service plans are used in providing nursing services to the resident. Reviews nursing notes and PCA documentation and monitors to assure services plans are being followed and resident needs are being met. Assures appropriate initiation and completion of service plan and/or health care record. Participates in the development, maintenance, implementation and updates of policies and procedures; manuals and objectives. Oversees the implementation and completion of the residents admission to the Longview unit in coordination with DOHS. Works with DOHS and scheduling coordinator to assure that all new staff to unit/shift receives appropriate training. Keeps record of each resident on antibiotic. Informs Infection Control Nurse of residents with communicable diseases. Returns discontinued medications to pharmacy. Assures timely destruction of other medication as per policy. Ensures that medical supplies are ordered as needed. On admission records follow up if second step is required for Mantoux, Pneumovac, Flu, Covid or RSV vaccine. If vaccines are not up to date obtain consent or declination of vaccine. Keeps records current. Communicates with pharmacy and reorders meds (refills). Checks in meds declined and updates POS/MAR/TAR. Maintains log of pharmacy errors, submits corresponding occurrence report and follows up with DOHS/Pharmacy Rep to resolve. Completes accident/incident reports as per facility policy. Maintains list of current labs as ordered by MD and schedules on calendar when needed. Communicates/faxes results to appropriate MD's. Provides leadership, direction, support to nursing/CMA/PCA personnel assigned to unit/shift. Makes MD appointment. Makes appointment for residents medical test (Includes pacemaker, X-rays, podiatry, psych consult). Communicates results with MD. Monitors resident conditions, and assures that the physician and family has been alerted to changes in condition, lab code etc., and obtains orders as indicated. Works with DOHS to develop, implement and coordinate appropriate CQI/PI standards. Schedule: 7am-3pm, Monday - Friday, On call coverage for one weekend each month. Education: Must be a graduate of an accredited school of nursing. Qualifications: 3 years experience working with the elderly and 1 year supervisory experience preferred. Must be a graduate of an accredited school of nursing. Must be at least 21. Obtain Train-the trainer Certification within 1st year with renewal every 5 years. Computer literate Christian Health offers a wide variety of benefits to full-time employees that includes: Discounted health insurance Dental Program Paid Vacation, Personal days, Holidays and New Jersey Sick leave 401k plan for all employees who are 21 or older. Group Life Insurance & Voluntary Life Insurance Tuition Reimbursement Flexible Benefit plan Employee Assistance Program Direct Deposit Credit Union Child Day Care Center on campus Gift shop on campus Free onsite parking on campus Free meals for all employees Pay differentials Exclusive employee discounts and special offers Access to earned wages prior to payday Demonstrates compliance with the CH ASPIRE Standards of Performance.
    $105k-110k yearly 4d ago
  • HOME CARE & HOSPICE LIAISON

    Liberty Health 4.4company rating

    Shallotte, NC jobs

    Liberty Cares With Compassion At Liberty Home Care and Hospice we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients. We are currently seeking an experienced: HOME CARE & HOSPICE LIAISON Full Time (Covering Brunswick & Horry Counties) Job Description: Perform health care institution and physician office coordination activities. Establish relationships with health care institutions to facilitate and manage the transfer of patients to the home. Coordinate patient services activities. Coordinate health care institution and physician education activities. Coordinate community education activities and attend community events. Interact with Branch Management and other appropriate intra company contacts. Assist with continuous recruitment activities to attract qualified staff. Job Requirements: Requires a bachelor's degree or LPN, RN, SP, LPT, MSW. Prefer two years' experience working with home health, hospice, hospitals, physicians, HMO's, outpatient services or social services concerning public relations or office procedures. Knowledge of Medicare/Medicaid home health and hospice regulations preferred. If licensed, successful completion from an approved school of nursing, physical therapy, or speech therapy is required. Ability to coordinate the transfer of patients to home health and hospice services, resulting in uninterrupted continued medical care. Strong knowledge of home health and hospice services, comprehension of federal, state, and ACHC guidelines. Effective communication skills (oral and written). Strong interpersonal and telephone skills. Ability to travel as necessary. Visit *********************** for more information. Background checks/drug-free workplace. EOE. PIfb**********-37***********1
    $47k-84k yearly est. 2d ago
  • Assisted Living Coordinator (LPN)

    The Heritage 4.3company rating

    Findlay, OH jobs

    JOIN TEAM TRILOGY: At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! WHAT WE'RE LOOKING FOR: The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs. Key Responsibilities Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus. Ensures that each resident's pre-admission screen is completed prior to move-in. Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements. Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration. Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers. Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner. Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON. Qualifications Active, unencumbered LPN license within the state CPR certification Previous assisted living and leadership experience preferred WHERE YOU'LL WORK : Location: US-OH-Findlay LET'S TALK ABOUT BENEFITS: Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. GET IN TOUCH: Andrea APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
    $30k-40k yearly est. 23h ago
  • Admissions Coordinator, Hospice

    Bayada Home Health Care 4.5company rating

    Pennsauken, NJ jobs

    BAYADA Home Health Care is currently seeking a Part Time Admissions Coordinator to join our Hospice Triage Services team for Weekend Coverage. The Admission Coordinator (AC) is responsible for receiving and coordinating hospice referrals from physicians, hospitals, facilities, and other community resources. The AC coordinates all hospice referrals and is the lead coordinator of all client referral/admissions activity. This role collaborates with different departments to obtain necessary billing and clinical preadmission information and build effective working relationships within the work group to benefit our clients and referral sources. The position works with and supports the families and clients directly at the beginning of their hospice experience, which may include explaining benefits, coordinating care, and sharing knowledge about the services provided. The AC will positively impact the experiences of our clients and families, as well as increase our response time to referral sources, all while creating a team environment between sales and operations. MINIMUM QUALIFICATIONS: Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. Four (4) year college degree. Minimum two (2) years of experience and/or training with hospice. Experience in a medical office environment, customer service role, and intake or inside sales experience are preferred. Licensed Practical Nurse (LPN) certification is preferred but not required. Has a positive attitude and willingness to learn throughout employment. Self-starter with excellent verbal and written communication skills. Ability to work in a demanding, high-stress environment. Sit, stand, bend, lift, and move intermittently and be able to lift at least 25 lbs. Move equipment and supplies necessary for job functions. Abide by all occupational safety and bloodborne pathogen protocols to minimize illness and/or injury and exposure to infectious and communicable diseases, chemicals, and repetitive motions. Demonstrates confidence to openly discuss the benefits of hospice and obstacles one may have when choosing hospice. Possesses a high sense of integrity, negotiation, advanced customer service skills, and effective organizational and interpersonal skills. Ability to work collaboratively with clinical, sales, and non-clinical staff members. Ability to work with outside physician offices, hospitals, and facility Administrators to coordinate client start of care. Learn and utilize HCHB, including hospice workflow tasks. Ability to think critically and manage multiple tasks and priorities at any given time. Willingness to learn hospice regulatory standards related to job-specific duties, including but not limited to hospice Medicare Conditions of Participation, etc. Extensive knowledge of hospice benefits, services and philosophy, phone etiquette, thoughtfulness, and initiative to obtain and relay information correctly and efficiently. Demonstrate effective communication skills working with the hospice program's clinical/ops team, sales team, referral sources, physicians, nurses, clinical management, and other healthcare personnel. High attention to detail and a willingness to assist the daily operations in all applicable methods and practices. Cope with work involving ill, disabled, and dying clients. Proficient in Microsoft Office Suite (including Excel and Teams). Ability to read, write and effectively communicate in English. PRIMARY RESPONSIBILITIES: Demonstrate and communicate the core values of BAYADA Home Health Care and The BAYADA Way. Develop working knowledge of BAYADA's mission, services, people, organization, policies and procedures. Ensure all activities performed align with the hospice leadership team. Serve as the lead coordinator for client pre-admission activities and is responsible for all aspects associated with the referral management processing of hospice referrals from physicians, hospitals, facilities, and other community sources. Coordinate BAYADA hospice services with referral sources, insurance companies, clients, and families. Process client referrals, coordinate client admissions, collaborate closely with hospice branch operations and sales team, and enter client admission data after all hospice requirements have been met and documented. Collaborate with different BAYADA functional offices to obtain necessary billing information, clinical information, referral source/account preferences, and build effective working relationships within the work group for the benefit of our clients. Perform an initial screening/verification of benefits according to Medicare, Medicaid, and third-party payor guidelines, coordinate equipment with contracted vendors, and gather supporting information and/or documents pertinent to client admission to the program. Ensure that operations remain in accordance with BAYADA policies and procedures, and applicable local, state, and federal regulations. Accept all new referral calls and monitor all referral fax lines and portals. Contact the client and family, liaison and/or Program Manager, referral source, and branch staff within one (1) hour of the referral. Enter all information gathered accurately into HCHB. Contact the insurance company for eligibility and authorization. Obtain sufficient client and insurance information to confirm the hospice service line. Perform an initial screening to determine suitability for admission to Hospice care according to Medicare, Medicaid, and third-party payer guidelines. Maintain discretion, as the position could be exposed to highly confidential information. Explain benefits to families and clients directly at the beginning of their hospice experience, working with and supporting them. Coordinate care and share knowledge about the services provided and hospice philosophy with the clients and their families. Positively impact the experiences of our clients and families, increase our response time to referral sources, and create a team environment between sales and operations. Confirm the benefit period and explain hospice services, benefits, and philosophy to clients, family members, and significant others. Ensure maximum reimbursement through initial payer source, benefits, eligibility verification, and authorization processes. Provide accurate insurance and admission information to admission staff to ensure appropriate disclosure of rights and responsibilities, financial liabilities, and benefit plan details to clients and their families. Completes required payer source verification forms. Schedule an appointment with the client and family for a hospice informational meeting. Secures a hospice order for evaluation/admission. Confirm and obtain Do Not Resuscitate. Coordinate hospice durable medical equipment/ comfort kits in place upon client arrival and with hospital staff upon discharge to ensure a smooth transition for the client when arriving home. Confirm and audit client charts in HCHB, ensuring all necessary documents are signed, dated, and uploaded to HCHB. Participate as a member of the marketing team by following up on pending referrals, developing and maintaining positive relationships with referral sources, and assisting in developing strategies and plans for site and company growth. Provide the Billing Coordinator, or designee, with insurance and billing documentation, client location, and client level of care as needed for final confirmation prior to admission. Maintain communication with pending clients, families, and referral sources and routinely follow the progress of any non-admissions. Participate in the service office morning stand-up calls. Ensure operations remain in accordance with BAYADA policies and procedures, and applicable local, state, and federal regulations. Attend in-services and continuing education programs when appropriate and assigned. Remain current on innovations, developments, new procedures, and techniques as they may pertain to referral information. Promote BAYADA's philosophy, mission statement, and administrative policies to ensure quality of care. Maintain client and staff privacy and confidentiality pursuant to the HIPAA Privacy Final Rule. Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff. Perform related duties, or as required or requested by supervisor. Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Check out our blog: Paid Weekly Base Pay: $20-23/ hour depending on qualifications As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex . click apply for full job details
    $20-23 hourly 23h ago
  • Geriatric Program Coordinator - F/T Days

    Hackensack Meridian Health 4.5company rating

    Neptune City, NJ jobs

    The Geriatric Program Coordinator plans, directs, develops and organizes the daily operation of the Geriatric Surgery Program. The Geriatric Program Coordinator partners with the Geriatric Services Program Director in ensuring the program obtains and maintains Geriatric Surgery Verification (GSV) certification, forming Geriatric Surgery Quality Committee, ensuring all GSV standards are met, maintaining performance improvement indicators, serving as the main point of contact with the ACS, overseeing the day-to-day operations of the GSV program, tracking the implementation progress of action items for the Geriatric Quality Committee and initiating and overseeing annual quality improvement initiatives and community outreach projects. We invite you to listen to a message from our CNO who shares what it's like to be part of Team HMH at Jersey Shore University Medical Center: Responsibilties: Essential Job Functions: Provides counseling, education and instruction. Evaluates that patient care is administered consistently through intervention, written documentation, observation and comparison to established standards. Demonstrates knowledge of adult medical surgical patients and the patho-physiology of the geriatric patient including but not limited to risk factors management, short and long term complications, nutrition, behavioral changes and patient education. Serves as a clinical resource regarding patient care concerns and issues. Ensures unit compliance with GSV policies, procedures and patient care documentation requirements. Assures program meets requirements of all certifying agencies and other institutional requirements and guidelines. Assists the GSV Program Director in the development and implementation of the Center's Geriatric Surgery operation protocols, and policies and procedures. Updates protocols, policies and procedures based on Quality Improvement data. Monitors compliance to protocols, policies and procedures. Assists Medical Director in developing forms, educational materials and brochures. Serves as a liaison for staff, administration and other departments. Other duties and / or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required: Bachelor of Science in Nursing OR graduate of an APTA accredited program or equivalent OR graduate of an AOTA Occupational Therapy program Minimum of 2 years of clinical practice with geriatric patients Well-developed critical thinking and analytical skills. Independent worker accustomed to clear accountability and reporting. High level or organizational skills to manage projects, timetables, and implementation plans. Licenses and Certifications Required Current valid New Jersey Nursing license OR Physical Therapist license OR Occupational Therapist license Licenses and Certifications Preferred: Gerontological nursing certification or Geriatric Specialty certification OR Geriatric Clinical Specialist Certification preferred
    $40k-53k yearly est. Auto-Apply 1d ago
  • Population Health Coordinator

    Bedford Stuyvesant Family Health Center 4.0company rating

    New York, NY jobs

    The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay. BSFHC is seeking a Population Outreach Coordinator to focus on outreaching to patients to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support outreach efforts to both patients and providers to assist with connecting patients to clinical and enabling services. In this multi-faceted role, they will work with internal and external parties at all levels - representing BSFHC in the most positive light. They should be well-presented with strong oral, written, computer and organizational skills, as well as possess the understanding of an "outstanding patient experience." Duties and Responsibilities include but not limited to: Maintain ongoing tracking and appropriate documentation on referrals on databased to promote team awareness and ensure patient safety. Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements. Assist member with basic benefit information. Assist patients with appointments for specialists, educational classes, and transportation. Perform data entry of medical information; maintain tracking process and reports. Assist Quality Management personnel to coordinate patients' appointments, equipment, social services, and home health needs. Performs outreach to patients and patients to support completion of quality measures Performs outreach to additional parties such as pharmacies, doctors' offices, labs, etc. Documents all actions taken regarding contact related to member Performs documentation reconciliation to support care and quality initiative. Informs patients of insurer member rewards and incentive programs available to them, during outreach. Qualifications: 2-3 years of experience working with patients and/or patients in a similar role High school diploma or GED required (or working towards completion of same) One or more years of experience in the medical field. Managed Care Experience a plus. Strong customer service skills to coordinate service delivery including attention to patients/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for patients. Bilingual candidates who are fluent in Spanish, Haitian Creole or French are strongly preferred. Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. Hourly rate: $20 - 21 BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER
    $20-21 hourly 60d+ ago
  • On Call Admissions Specialist, Children's Crisis

    Jefferson Center for Mental Health 4.0company rating

    Denver, CO jobs

    Job Description At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. The Admissions Specialist is responsible for reviewing and coordinating admissions for Jefferson Center's Children's Crisis Stabilization Unit (CSU). They implement efficient admissions procedures and processes that are customer friendly to children/youth, parents/guardians, and the referral source. They will interact with both outside agencies and with team members with diplomacy, respect and professionalism. We are looking for day and night shift coverage. Day shift: 7am to 7pm. Night shift 7pm to 7am. Jefferson Center's Children's Crisis Stabilization Unit (CSU)'s mission is to use an interdisciplinary team of clinicians, residential counselors, medical staff and admissions staff to provide brief, 3-5 day, crisis stabilization treatment for children and youth with behavioral health issues, including depression, suicidal thoughts, other trauma reactions, and family issues. Our team coordinates treatment and provides tools and safety planning for children/youth and families so that they can safely return to their homes and the community. We are committed to serving Colorado's children/youth while maintaining a non-judgmental and inclusive approach. Essential Duties: Monitor and coordinate timely admission-decisions and admissions of children/youth for the Crisis Stabilization Unit to promote safe and appropriate admissions while maximizing capacity. Admissions decisions should be made and communicated to the referral source in 30 minutes or less, except for cases with unusual complexity. Greet clients and visitors upon arrival, sign them in, obtain insurance information and any other information needed, process payments for copays & facilitate signing of consents. Answer multi-line phones and direct caller to the appropriate party or handle the caller's needs directly, demonstrating courteous and professional communication and prioritizing confidentiality. Serve as admissions liaison between all stakeholders to facilitate efficient, professional communication and problem-solving activities. Acquire pre-authorization and collect insurance information, including verifying Medicaid Eligibility. Enter incoming child/youth's information into the electronic medical records (EMR.) Also provide accurate and detailed billing information in EMR, to include documenting primary and secondary insurance information. Schedule transport for new clients, if needed. Assemble client's chart and distribute intake information to key individuals. Accurately and concisely complete the Census Report for the end of each shift. Provide ongoing feedback and information on the status of admissions to clinical team members to coordinate intake and admission efforts. Maintain strong customer service including supporting children/youths and parents who may be in crisis with assistance from other JH staff members. identify areas for improvement of the admission process, and communicate these to the Admissions Supervisor Successfully completes all required training in a timely manner & attends key internal meetings as assigned. Follow and enforce all Jefferson Centers' Policies and Procedures, including but not limited to confidentiality, sexual harassment/harassment, dual relationships, physical and sexual abuse reporting, Corporate Compliance and Code of Ethics. Achieves and maintains certification as a Qualified Medication Administration Personnel (QMAP) Required Education, Knowledge, Skills, & Experience: Bachelor's degree or Medical Assistant Certifications preferred. (Will consider candidates with HS diploma or equivalent with minimum two years relevant work experience in case management, billing and insurance verification.) Experience in a medical setting preferred. Understanding of medical terminology, insurance verification, and billing. Excellent communication and computer skills. Ability to multi-task. Exceptional customer service skills. Bilingual (English/Spanish) preferred Salary Grade 49- High School/GED $25.00-$30.00 hour depending on shift. Salary Grade 50- Bachelor's Degree $30.00 to $35.00 hour depending on shift. We will accept applications on an ongoing basis.
    $25-30 hourly 2d ago
  • Medicaid Coordinator

    Riverdale Rehab and Nursing Center 3.9company rating

    New York, NY jobs

    Riverdale Rehab and Nursing Care Center is currently seeking for a Medicaid Coordinator Full time Day shift (9am-5pm) to join our dynamic organization. Please email your resumes and Human Resources Department will contact you. RESPONSIBILITIES: Include but are not limited to: Financial Interview for Medicaid application process Attend weekly department meetings to identify potential Medicaid application recipients Discuss with Private Pay residents' financial option in a timely manner Attend Monthly Aging meetings Educate residents and families about income payments/NAMI in a timely manner Having resident/family/POA sign authorization and order all documents related to the Medicaid application Filing Medicaid application/conversion through MEDS system Yearly Medicaid re-certifications Follow up and correspond with local HRA Handle all rejected, deferred applications in a timely manner File Fair Hearing and attend if necessary Identify budget discrepancies and correct when necessary Assist with enrollments/dis enrollments HMO/MLTC Collect private/NAMI payments as necessary Apply for Representative Payee as necessary Submit Social Security Annual report Guardianship petitions when necessary Other duties as needed to ensure department operates at its maximum QUALIFICATIONS: EDUCATION / EXPERIENCE: A Bachelor's degree in Human Services, Finance or related field 3 years of experience in Medicaid/Finance services Bilingual preferred but not necessary View all jobs at this company
    $53k-69k yearly est. 60d+ ago
  • Admissions Specialist

    Odyssey House Inc. 4.1company rating

    New York, NY jobs

    Job Description JOB TITLE: Admissions Specialist REPORTS TO: Deputy Director of Admissions DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Pet Insurance Legal Assistance Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTION: To provide effective and efficient advocacy service as part of the induction process including program interviews, ascertaining information and orientating prospective residents in the Odyssey House admissions process. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Ensure potential inductions are serviced immediately in a professional and concerned manner. 2. Make sure all documents are included in new charts prepared prior to transfer. 3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly. 4. Submit reports as required 5. Counsel, screen, interview, and induct residents. 6. Obtain medical and psychiatric clearances when necessary. 7. Participate in outreach engagements. 8. Develop files on new inductions. 9. Coordinate individual inactive charts/closure. 10. Other projects and assignments as required. 11. Follow up scheduled interviews/inductions. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES. High School Diploma or equivalent with minimum of one year experience in a TC and/or admissions knowledge and experience. CASAC/CASAC-T Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
    $36k-44k yearly est. 23d ago
  • Admissions Specialist

    Odyssey House Inc. 4.1company rating

    New York, NY jobs

    JOB TITLE: Admissions Specialist REPORTS TO: Deputy Director of Admissions DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There's more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: A 35-hour work week (as opposed to a 40-hour work week) Vacation Plan and Holiday Schedule Life Insurance Medical Insurance (Two Plans) Dental and Vision Insurance Additional Insurance Coverages (hospitalization, accidental, critical illness coverage) Long-Term & Short-Term Disability Flexible Spending Account/Health Reimbursement Account 403(b) Plan Corporate Counseling Associates (CCA) EAP benefit Ability Assist Counseling Services (through The Hartford) Commuter Benefits Educational Assistance Programs Special shopping discounts through ADP Marketplace and PlumBenefits RUFit?! Fitness Program Pet Insurance Legal Assistance Optum Financial Service through ConnectYourCare Benefit Advocacy Center through Gallagher MAJOR FUNCTION: To provide effective and efficient advocacy service as part of the induction process including program interviews, ascertaining information and orientating prospective residents in the Odyssey House admissions process. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Ensure potential inductions are serviced immediately in a professional and concerned manner. 2. Make sure all documents are included in new charts prepared prior to transfer. 3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly. 4. Submit reports as required 5. Counsel, screen, interview, and induct residents. 6. Obtain medical and psychiatric clearances when necessary. 7. Participate in outreach engagements. 8. Develop files on new inductions. 9. Coordinate individual inactive charts/closure. 10. Other projects and assignments as required. 11. Follow up scheduled interviews/inductions. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES. High School Diploma or equivalent with minimum of one year experience in a TC and/or admissions knowledge and experience. CASAC/CASAC-T Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
    $36k-44k yearly est. Auto-Apply 60d+ ago
  • Case Management Coordinator, Supervised Release Program

    Center for Justice Innovation 3.6company rating

    New York, NY jobs

    THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works-and what doesn't; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at ************************** THE OPPORTUNITY The Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant's life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. SIJC seeks a Case Management Coordinator for the borough's Supervised Release Program (SRP). Reporting to the SRP Director of Practice, the Case Management Coordinator is responsible for employing quality assurance measures to ensure the program is adhering to the program model and employing best practices aligned with organizational values, including a commitment to Operational Excellence. The Case Management Coordinator will provide direct supervision to Supervising Case Managers and group supervision to Case Managers and Senior Case Managers. Additionally, they will ensure that case management staff regularly engage in program-specific training and receive consistent and appropriate task supervision. The Case Management Coordinator will facilitate effective communication between this team and across all other SRP teams to ensure that the program builds on successes and proactively addresses challenges. This position leverages significant direct practice and supervisory experience to support staff in the execution of their responsibilities. Through trauma-informed supervision, case conferencing, and interdepartmental communication, the Case Management Coordinator will ensure case management and peer staff adhere to the program model through a trauma-informed lens. Critically, this position is responsible for ensuring that staff maintain accurate and up-to-date records in the Center's SRP data management system and submit accurate and timely compliance reports for each participant supervised by the program. Additionally, the Case Management Coordinator is responsible for the implementation of new policies and protocols, with the goal of supporting staff to deliver the best possible services to participants enrolled in the Supervised Release Program. Responsibilities include but are not limited to: Responsible for quality assurance, monitoring the team's compliance with program requirements and court reporting obligations; Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced; Responsible for convening Supervising Case Managers and their direct reports in response to deviations from the program model or other unfilled responsibilities; Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise; Facilitate bi-weekly meetings across the case management team; Develop and maintain effective communication and collaboration with Coordinators and the Compliance team to align direct practice with fidelity to the program model; Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team; Maintain effective collaboration with site leadership including the Director of Practice, Director of Court Operations and Compliance, Clinical Director, and direct practice Coordinators to ensure comprehensive and aligned service delivery to participants and the program model; Serve as the secondary supervisor for their team of case management frontline staff, ensuring Supervising Case Managers are providing their staff with trauma-informed supervision and opportunities for professional growth and development; Provide trauma-informed individual task supervision to the Supervising Case Managers; Oversee and coordinate de-escalation efforts in response to incidents; Co-facilitate and participate in required de-escalation and crisis intervention training; Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required; Support the recruitment and hiring of and onboarding and training for new case management staff; Ensure regular and equitable access to program-related external professional development and training opportunities for all staff; Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings; Please note that this role is not eligible for clinical hours; and Additional relevant tasks, as necessary. Qualifications: Bachelor's degree required; Minimum 2 years supervisory experience required; 5 years direct practice (i.e., therapeutic or case management) experience required; Experience in pretrial services or other court-based programs required; Master's degree and license in a mental health field strongly preferred, however individuals with demonstrated and exceptional clinical acumen and experience may be considered; and Bilingual (English-Spanish) preferred. Position Type: Full-time in-person work required, weekend and evening hours required, as needed. Position Location: Staten Island, NY. Compensation: The compensation range for this position is $80,000 - $89,500 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.
    $80k-89.5k yearly Auto-Apply 60d+ ago
  • Case Management Coordinator, Supervised Release Program

    Center for Justice Innovation 3.6company rating

    New York, NY jobs

    Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works-and what doesn't; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at ************************** THE OPPORTUNITY The Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant's life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. SIJC seeks a Case Management Coordinator for the borough's Supervised Release Program (SRP). Reporting to the SRP Director of Practice, the Case Management Coordinator is responsible for employing quality assurance measures to ensure the program is adhering to the program model and employing best practices aligned with organizational values, including a commitment to Operational Excellence. The Case Management Coordinator will provide direct supervision to Supervising Case Managers and group supervision to Case Managers and Senior Case Managers. Additionally, they will ensure that case management staff regularly engage in program-specific training and receive consistent and appropriate task supervision. The Case Management Coordinator will facilitate effective communication between this team and across all other SRP teams to ensure that the program builds on successes and proactively addresses challenges. This position leverages significant direct practice and supervisory experience to support staff in the execution of their responsibilities. Through trauma-informed supervision, case conferencing, and interdepartmental communication, the Case Management Coordinator will ensure case management and peer staff adhere to the program model through a trauma-informed lens. Critically, this position is responsible for ensuring that staff maintain accurate and up-to-date records in the Center's SRP data management system and submit accurate and timely compliance reports for each participant supervised by the program. Additionally, the Case Management Coordinator is responsible for the implementation of new policies and protocols, with the goal of supporting staff to deliver the best possible services to participants enrolled in the Supervised Release Program. Responsibilities include but are not limited to: Responsible for quality assurance, monitoring the team's compliance with program requirements and court reporting obligations; Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced; Responsible for convening Supervising Case Managers and their direct reports in response to deviations from the program model or other unfilled responsibilities; Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise; Facilitate bi-weekly meetings across the case management team; Develop and maintain effective communication and collaboration with Coordinators and the Compliance team to align direct practice with fidelity to the program model; Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team; Maintain effective collaboration with site leadership including the Director of Practice, Director of Court Operations and Compliance, Clinical Director, and direct practice Coordinators to ensure comprehensive and aligned service delivery to participants and the program model; Serve as the secondary supervisor for their team of case management frontline staff, ensuring Supervising Case Managers are providing their staff with trauma-informed supervision and opportunities for professional growth and development; Provide trauma-informed individual task supervision to the Supervising Case Managers; Oversee and coordinate de-escalation efforts in response to incidents; Co-facilitate and participate in required de-escalation and crisis intervention training; Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required; Support the recruitment and hiring of and onboarding and training for new case management staff; Ensure regular and equitable access to program-related external professional development and training opportunities for all staff; Participate in regular staff trainings to develop program expertise and related skill sets, including required refresher and management trainings; Please note that this role is not eligible for clinical hours; and Additional relevant tasks, as necessary. Qualifications: Bachelor's degree required; Minimum 2 years supervisory experience required; 5 years direct practice (i.e., therapeutic or case management) experience required; Experience in pretrial services or other court-based programs required; Master's degree and license in a mental health field strongly preferred, however individuals with demonstrated and exceptional clinical acumen and experience may be considered; and Bilingual (English-Spanish) preferred. Position Type: Full-time in-person work required, weekend and evening hours required, as needed. Position Location: Staten Island, NY. Compensation: The compensation range for this position is $80,000 - $89,500 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR dItgKQVZjp
    $80k-89.5k yearly 9d ago
  • Home Health/Hospice Billing Coordinator - Home Health (Days)

    Tanner Health System 4.4company rating

    Carrollton, GA jobs

    The Home Health/Hospice Billing Coordinator is responsible for coordinating all aspects of billing and reimbursement for home health and hospice services within a busy medical group. This role ensures timely and accurate charge entry, claim submission, payment posting, and resolution of billing issues while maintaining compliance with federal, state, and payer-specific regulations. The coordinator will serve as the primary liaison between providers, clinical teams, the central business office, and payers to ensure revenue integrity and optimal cash flow. Key Responsibilities Prepare, review, and submit accurate claims for home health and hospice services, ensuring compliance with CMS, Medicaid, Medicare, and commercial payer guidelines. Monitor electronic claim submissions and resolve billing edits, denials, and rejections in a timely manner. Verify patient insurance eligibility, benefits, and authorizations for home health and hospice services. Post payments and adjustments, reconcile accounts, and research any discrepancies. Track and follow up on outstanding accounts receivable, escalating unresolved issues as needed. Collaborate with providers, nurses, and case managers to clarify documentation and correct billing issues. Generate billing, aging, and denial reports; assist leadership with month-end reconciliation and audits. Maintain knowledge of industry changes, including payer rules, regulations, and coding/billing updates for home health and hospice. Support the development of billing policies, procedures, and process improvements for efficiency. Provide excellent customer service to patients and families regarding billing inquiries. Qualifications High school diploma or equivalent required; Associate's degree or certification in medical billing/coding preferred. Minimum 2-3 years of experience in medical billing, preferably in home health and/or hospice. Strong knowledge of Medicare/Medicaid regulations, payer requirements, and OASIS/plan of care billing processes. Proficiency in EMR/EHR systems and billing software (Epic experience preferred). Strong organizational skills with attention to detail and accuracy. Ability to work independently in a fast-paced environment with competing deadlines. Excellent communication and problem-solving skills.
    $22k-42k yearly est. 1d ago
  • Kinship Services Caseworker

    Buckeye Ranch 3.1company rating

    Norwood, OH jobs

    Job Details Norwood, OH Hybrid Full Time $21.58 - $26.00 Hourly 40 - 50%Description The Buckeye Ranch is seeking a Kinship Caseworker to join our Shared Services department. The Kinship Service Caseworker is responsible for assessing relatives and non-relatives for both emergency and non-emergency placements, ensuring compliance with DCY regulations, TBR policies, and TBR contracts. This role involves close collaboration with Shared Services, Foster Care teams, TBR staff, and Placement Specialists. Flexibility is essential, as early mornings, evenings, and on-call hours may be required based on program and contract needs. The caseworker also leads outreach efforts to educate the public about foster and kinship care, recruits potential caregivers, organizes events to support and recognize foster parents, and assists caregivers with recertification and home study amendments. Learn about The Buckeye Ranch: For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they're empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives. What you'll do: Provide consistent follow up with every relative/non-relative provider to ensure support. Give resources to relative/non-relative during duration of child's placement. Works with relative/non-relative providers to assist with applying for ODJFS benefits, KPIP program, KSP benefits, and KGAP. Provide availability to any relative/non-relative provider who needs any crisis resources. Ensure timely completion of activity logs on contact with relative/non-relative contacts. Participate in court hearings, if necessary. Collaborate with TBR Foster Care and/or other foster care agencies when appropriate to support kinship caregivers wishing to become licensed as foster caregivers. Our benefits: Benefit effective date: First of the month following 30 days of employment. Wonderful medical, dental, and vision insurance. Paid Time Off (Three weeks within the first year) Company Paid Life Insurance Company Paid Short Term Disability 401K + Employer Contribution Non-Profit Student Loan Forgiveness Program Employee Assistance Program Tuition Assistance Employee Referral Program Qualifications Who you are: You have a bachelor's degree in a human service related field. You have a year of child protective experience. You have an active driver's license and proof of auto insurance. You are preferably Ohio CORE trained. Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide employer sponsorship for a work visa. All candidates must be eligible to work in the United States, now and in the future, without the need for employer sponsorship. #TBR002
    $21.6-26 hourly 27d ago
  • Guardianship Caseworker

    Compass Family & Community Services 3.5company rating

    Struthers, OH jobs

    SEEKING WORK, LIFE BALANCE, GREAT BENEFITS & OPPORTUNITIES FOR GROWTH? COMPASS Mission: Help Individuals and Families build better lives and a stronger community Part-time Guardianship Caseworker - Youngstown, OH Shift: Monday - Friday, part-time Salary: $21.00 per hour Qualifications: Degree in Social Work or bachelor's degree in finance or legal professional preferred LSW or LPC licensure is beneficial Prior experience working with probate court, estates, financial accounting and or retail banking operations Strong working knowledge of issues which impact the elderly and the mentally ill. Microsoft Office Products; Electronic Medical Records; Ability to participate in meeting virtually Responsibilities: Document All case activities in Credible, maintain original court documents in paper file and scan required documents into Electronic Record/Guardian Documents file on behalf of the ward. Adhere to required time frames for Probate paperwork, advocate and maintain all communication with the attorney assigned to the case. A minimum of a monthly visits to the ward to monitor the care the ward is receiving in the community, group home or nursing home. Collect and review medical information and make informed decisions regarding proper medical care. Apply for all benefits and entitlements for the ward that shall include VA benefits, Medicaid, Social Security and Pension benefits. Communicate and coordinate with the ward's family on decisions regarding their loved one that can include preneed and end of life decisions. Assess and advocate for any cultural and religious practices that the ward and family may require in providing for their spiritual needs and making end of life decisions. Assess for signs or verbal reports of abuse or neglect and report all incidents to the proper authorities. Informs the court of significant changes in the case and files required reports with the court in a timely fashion. Maintain a basic understanding of entitlements and benefits programs and how to apply for needed benefits. Understanding Medicare and Medicaid rules as they pertain to nursing home placements, spend downs, and medical services provided under the ward's applicable insurance carrier. The caseworker will assume on call duties as assigned during non-business hours. Periodically they may need to provide transportation for a ward. On occasion, the caseworker may need to respond to a crisis matter on a weekend or during the evening hours. Other duties as assigned by supervisor. Benefits: 401(k) with Employer Match Referral program Retirement plan accompanied with company match Miscellaneous requirements: Criminal background check; Pre-employment drug screen; Clear driving record; TB test and First Aid/CPR. Sensitive to the needs of the elderly. Ability to adapt to varied situations. Strong personal and organizational skills and the ability to work independently. Reliable transportation. If using personal vehicle to transport clients, must have at least the state minimum insurance coverage. Non Exempt: Eligible for overtime AN EQUAL OPPORTUNITY EMPLOYER - SERVICE PROVIDED THROUGH AFFIRMATIVE ACTION EOE-M/F/H including persons with disabilities and veterans
    $21 hourly Auto-Apply 60d+ ago
  • Guardianship Caseworker

    Community Correction Association 3.8company rating

    Struthers, OH jobs

    SEEKING WORK, LIFE BALANCE, GREAT BENEFITS & OPPORTUNITIES FOR GROWTH? COMPASS Mission: Help Individuals and Families build better lives and a stronger community Guardianship Caseworker - Youngstown, OH Shift: Monday - Friday, Part Time. $21.00 per hour Salary: Competitive Salary based on experience, Comprehensive Benefit Package for Full Time Responsibilities: Secure all personal documentation and records in the agency safe. Documental All case activities in Credible, maintain original court documents in paper file and scan required documents into Electronic Record/Guardian Documents file on behalf of the ward. Adhere to required time frames for Probate paperwork. Advocate and maintain all communication with the attorney assigned to the case. Maintain consistent communication with supervisor A minimum of a monthly visits to the ward to monitor the care the ward is receiving in the community, group home or nursing home. Collect and review medical information and make informed decisions regarding proper medical care. Participate and advocate with nursing home staff at their plan of care meetings. Ensure that the ward's living environment is clean and safe, and they are in the least restrictive placement for their current level of care. Apply for all benefits and entitlements for the ward that shall include VA benefits, Medicaid, Social Security and Pension benefits. Communicate and coordinate with the ward's family on decisions regarding their loved one that can include preneed and end of life decisions. Assess and advocate for any cultural and religious practices that the ward and family may require in providing for their spiritual needs and making end of life decisions. Assess for signs or verbal reports of abuse or neglect and report all incidents to the proper authorities. Understand a mental status exam as it relates to cognitive impairment. Gather third party information during the assessment to collaborate need to Guardianship. Contact family and significant other to discuss and gather information for the Guardianship application process. Informs the court of significant changes in the case and files required reports with the court in a timely fashion. Maintain a basic understanding of entitlements and benefits programs and how to apply for needed benefits. Understanding Medicare and Medicaid rules as they pertain to nursing home placements, spend downs, and medical services provided under the ward's applicable insurance carrier. Maintain a basic understanding of the differences between indigent case and estate cases. Completes the appropriate application for the Probate Court within 10 days of the assessment. Communicates and provides up to date accurate information to the Attorney assigned to the case within the required time frame. The caseworker will assume on call duties as assigned during non-business hours. Periodically they may need to provide transportation for a ward. On occasion, the caseworker may need to respond to a crisis matter on a weekend or during the evening hours. Other duties as assigned by supervisor. Qualifications: Degree in Social Work or bachelor's degree in finance or legal professional preferred LSW or LPC licensure is beneficial Prior experience working with probate court, estates, financial accounting and or retail banking operations Strong working knowledge of issues which impact the elderly and the mentally ill. Microsoft Office Products; Electronic Medical Records; Ability to participate in meeting virtually Benefits: 401(k) with Employer Match Dental insurance, Disability insurance, Health insurance, Life insurance, Vision insurance Health savings account Paid time off Referral program Retirement plan accompanied with company match Miscellaneous requirements: Criminal background check; Pre-employment drug screen; Clear driving record; TB test and First Aid/CPR. Sensitive to the needs of the elderly. Ability to adapt to varied situations. Strong personal and organizational skills and the ability to work independently. Reliable transportation. If using personal vehicle to transport clients, must have at least the state minimum insurance coverage. Non Exempt: Eligible for overtime AN EQUAL OPPORTUNITY EMPLOYER - SERVICE PROVIDED THROUGH AFFIRMATIVE ACTION EOE-M/F/H including persons with disabilities and veterans
    $21 hourly Auto-Apply 54d ago

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