Director Of Programs And Operations jobs at Health Connect America - 1244 jobs

Embark on a Journey That Makes a Difference. At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We're not just in the business of protection-we're in the business of adventure and peace of mind. Whether it's a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we're there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience. Set Sail on a Career Path to Success. Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including: Diversity, Equity, and Inclusion (DEI) Committee Career pathing and Individual Development Plans Internal training and intern opportunities Women in Business Mentorship Program Employee awards and recognition Education and professional development assistance program Passport to Perks Includes: Generous Employer contribution for health, dental, and vision insurance Paid Maternity and Paternity Leave Scholarship Program for Employee Dependents Company match on 401k Employee Assistance Program (EAP) Company paid short-term and long-term disability insurance Company paid life insurance Voluntary Pet Insurance Voluntary Legal Benefit Discounts on travel insurance Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO) Your Role on the Expedition: Responsible for the day-to-day operations of the GGA Travel Assistance department, including the provision of effective, quality-driven assistance services to our customers. Responsible for workforce management, performance management, quality management, and knowledge management within an environment of 30+ employees. Works closely with?the Medical team, Claims teams and other internal and external stakeholders. This role reports to the Director of Customer Service. Chart Your Course: Manage the day-to-day operations of Travel Assistance, including the provision of effective, quality-driven assistance services to our customers Partners closely with Travel Assistance Medical team, working together to establish processes with smooth handovers and focus on customer experience and safety Partners with the Europ Assistance group's Travel/Medical Assistance team leaders to identify improvement opportunities and contribute to process development Maintain close management of operational tasks to deliver timely service and positive case outcomes Manage staff; define and assign work; monitor activities; and evaluate the performance of all offerings and/or services provided by Travel Assistance Execute against established key performance indicators (KPIs) to achieve department objectives in regard to quality, productivity, and team performance to ensure that they adhere to expected process and timeline according to company objectives Provide coaching and guidance to staff and promote staff training and development. Oversee regular coaching sessions to review escalated calls/cases, training opportunities, and individual performance metrics Monitor individual performance metrics and team performance reports daily, weekly, and monthly to ensure that productivity and quality objectives are met Manage the development, tracking, and reporting of key performance and productivity measurements for the department Support with the processing of Travel Assistance claims Build and maintain vendor relationships Act as an escalation point for sensitive customer and partner issues, including the management, investigation, and resolution of escalated incidents and complaints, escalating to the Director of Customer Service when necessary Manage regular quality control reviews on active and inactive cases Generate monthly reporting on call and case management statistics and quality data at senior management meetings and client meetings as required Identify and address staff training and coaching needs and partners with Ops Development to create training for new TA staff and provides ongoing training for CSD team members when needed Perform annual performance reviews for Supervisors and Assistance Coordinators Guide and offer recommendations to the Director, CSD as to changes in personnel, hiring, employee development, quality, performance, productivity, and adherence to company values and objectives Motivate staff, create a culture of excellence and promote a can-do attitude within the department Stay informed of relevant processes and procedures by periodical training Perform other responsibilities and assignments as assigned Your Ticket to Success: Required Qualifications: High School Diploma or Equivalent (GED) required. Prior knowledge and experience in healthcare, travel insurance and multi-lingual Assistance/Call Center environments. Professional and experienced Medical Network Management skills with deep local and cultural knowledge Minimum 5 years of prior experience Prior experience in ISO or other Quality Assurance Management programs is highly desired Excellent verbal and written communication skills and ability to manage and prioritize multiple tasks. Excellent interpersonal skills necessary to interact positively with partners, providers and professional staff. Must represent the organization in a professional and knowledgeable manner Has strong customer service focus, decision making, planning and organizing skills Preferred Qualifications: Multilingual with excellent English language skills preferred Bachelor's Degree in Management and Organizational Development or equivalent work experience Position Coordinates: This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week. Time for Take-off: While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need. One team. Every destination. Generali Global Assistance is proudly part of the Europ Assistance Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following: CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more here. Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here. GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here. Iris, Powered by Generali: identity and digital protection solution. Learn more here. Explore new horizons - apply today! Don't meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: *************************************************************************************************** The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company's Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

A leading health service provider in Washington is seeking an experienced Associate Director of Finance Data Management to support configuration control, data management, and deficiency reporting. This role requires strong collaboration across teams to establish data architecture and adherence to compliance standards. The ideal candidate should have a Bachelor's degree and extensive operational experience within Finance, coupled with a solid understanding of data manipulation and ERP systems. This position also includes a competitive salary and bonus incentives. #J-18808-Ljbffr

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills.

A leading biotech company is seeking an Executive Director, Managed Markets & Payer Strategy. This role involves shaping payer access strategy to ensure optimal coverage across various healthcare channels. Responsibilities include developing national strategies, managing vendor partnerships, and overseeing compliance with pricing programs. Candidates should have over 15 years of experience in managed markets, with a strong background in payment contracting and a relevant degree. The position can be based in San Diego or offered remotely, with a salary range of $265,000 - $310,000. #J-18808-Ljbffr

The Director of Florida Operations is responsible for leading all project management and field operations across the division. This leadership role ensures operational excellence, resource allocation, and risk management, while fostering collaboration across project management, field operations, preconstruction, and business development. Requirements & Responsibilities A bachelor's degree in construction management, or Construction Related engineering degree is required 10+ years of progressive industry experience in commercial construction, with a demonstrated track record of leading projects, managing teams, and overseeing all aspects of a company's construction operations. Certifications - OSHA 10Hr required Operates with a high level of autonomy and infrequent oversight. Independently manages workload, makes decisions, and consults with leadership only for particularly complex or critical issues. Lead, develop, and retain project management and field teams to ensure high performance, accountability, and cultural alignment. Develop and mentor leaders across project management and field operations to strengthen capability and succession. Foster a collaborative, high-performance culture that integrates teams across operations and corporate functions

Internal Medicine Residency Program Director in TN20 minutes from Fort Campbell40 miles to downtown Nashville55 miles to Nashville International Airport (BNA) University town on the Cumberland RiverHospital is seeking an experienced and dynamic Internal Medicine Residency Program Director, to lead a N E W residency program within a hospital-employed, single-specialty group. Be a pivotal part of shaping the next generation of internal medicine physicians in a community experiencing rapid population growth. Details:Establish and oversee the inaugural Internal Medicine Residency ProgramDesign, develop, and implement the Internal Medicine Residency Program in alignment with ACGME standards Provide leadership and mentorship to faculty and residents, ensuring a high-quality educational experience Participate in recruitment and selection of residents, curriculum development, and program evaluation Balance clinical responsibilities in inpatient and outpatient settings with administrative duties Collaborate with hospital and group leadership to achieve program goals and ensure compliance with regulatory requirements Qualifications:Board Certification in Internal MedicinePrevious Graduate Med Education (GME) leadership experience Prefer 5 years of GME leadership experience Strong organizational and communication skills Benefits:Competitive salary according to MGMA guidelines DOESign on RelocationComprehensive benefits Tuition assistance Reimbursement for licensure, dues, subscriptions 401K PTOCMEMPCommunity:Located in the 17th Fastest Growing City in the USA (recently selected as the site for a n e w 1. 2B manufacturing facility)4th least expensive city in the nation County population of over 150,000Mild climate with 4 distinct seasons20 Universities and Colleges within an hours drive Downtown Nashville a 40 minute drive140M in schools over 10 years Numerous golf courses and parks Outdoor paradise, gorgeous lakes nearby for boating, fishing, watersports Reference: 118694

Family Medicine Program Director needed in West Florida. This is a great opportunity to collaborate with a large University to help establish a new Residency training program. Job ID Family Medicine Board Certified by the American Board of Family Medicine Minimum of 5 years of clinical experience in Family Medicine with 2 years as a core faculty member in an ACGME Previous leadership/administrative experience Looking for someone with strong team-building skills Beautiful location right on the coast of Florida Spend your weekends lounging on the beach Easy access to Alabama All Star Recruiting benefits Full-service agency 24/7 professional and reliable service Dedicated, specialty-specific consultants

Executive Director | Pegasus Senior Living - Ridgeland Place Lead a premier senior living community as the visionary behind operations, culture, and growth. As Executive Director, you'll drive occupancy, oversee P&L, cultivate a thriving team, and create an exceptional resident experience that sets Ridgeland Place apart. You're the face of the community-building relationships with residents, families, and referral partners while ensuring operational excellence across all departments. The Opportunity: Join Pegasus Senior Living, a respected leader known for supporting their EDs with resources, autonomy, and career growth. Command a highly competitive base salary that reflects your leadership caliber + generous quarterly bonuses directly tied to occupancy, financial performance, and community success. Four bonus payouts annually mean your wins are rewarded consistently throughout the year. Perfect for a proven senior living leader ready to make their mark with a company that invests in both their communities and their people. Your results. Your earnings. Your legacy. Executive Director Perks, Programs, and Benefits: Lucrative base salary and bonus potential Competitive Benefits! Some highlights include: Medical, Dental, Vision, 401K including matching, Employee Assistance and much more! Career Development and Advancement Opportunities Nationwide through our Mentorship Program Incredible Company Culture To learn more about Pegasus Senior Living and to explore our full benefits offerings, check us out at Careers | Senior Living Communities - Pegasus Senior Living ABOUT THE POSITION: The Executive Director (ED) will provide proactive leadership, overall direction, administration, and management of all aspects of the community to include effective employee management and solid financial performance. The Executive Director will ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry. The ED will report directly to the Regional Vice President of Operations and will independently operate an inspiring and professional property that reflects excellence and an “above the line” creative environment. They will provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions. Duties and responsibilities of the Executive Director include the following: Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income. Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention. Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives. Create the focal point for senior living in the area through clearly communicating the image and brand of the company. Build positive service-focused relationships with residents of the community, their families, and staff members. Ensure compliance with state and other government regulations. Hire, develop and retain high quality multi-functional teams. Required Skills, Experiences and Competencies: Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements. Financial Acumen: Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals. Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.

Executive Director | Pegasus Senior Living - Ridgeland Place Lead a premier senior living community as the visionary behind operations, culture, and growth. As Executive Director, you'll drive occupancy, oversee P&L, cultivate a thriving team, and create an exceptional resident experience that sets Ridgeland Place apart. You're the face of the community-building relationships with residents, families, and referral partners while ensuring operational excellence across all departments. The Opportunity: Join Pegasus Senior Living, a respected leader known for supporting their EDs with resources, autonomy, and career growth. Command a highly competitive base salary that reflects your leadership caliber + generous quarterly bonuses directly tied to occupancy, financial performance, and community success. Four bonus payouts annually mean your wins are rewarded consistently throughout the year. Perfect for a proven senior living leader ready to make their mark with a company that invests in both their communities and their people. Your results. Your earnings. Your legacy. Executive Director Perks, Programs, and Benefits: Lucrative base salary and bonus potential Competitive Benefits! Some highlights include: Medical, Dental, Vision, 401K including matching, Employee Assistance and much more! Career Development and Advancement Opportunities Nationwide through our Mentorship Program Incredible Company Culture To learn more about Pegasus Senior Living and to explore our full benefits offerings, check us out at Careers | Senior Living Communities - Pegasus Senior Living ABOUT THE POSITION: The Executive Director (ED) will provide proactive leadership, overall direction, administration, and management of all aspects of the community to include effective employee management and solid financial performance. The Executive Director will ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry. The ED will report directly to the Regional Vice President of Operations and will independently operate an inspiring and professional property that reflects excellence and an “above the line” creative environment. They will provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions. Duties and responsibilities of the Executive Director include the following: Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income. Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention. Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives. Create the focal point for senior living in the area through clearly communicating the image and brand of the company. Build positive service-focused relationships with residents of the community, their families, and staff members. Ensure compliance with state and other government regulations. Hire, develop and retain high quality multi-functional teams. Required Skills, Experiences and Competencies: Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements. Financial Acumen: Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals. Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.

Executive Director | Pegasus Senior Living - Ridgeland Place Lead a premier senior living community as the visionary behind operations, culture, and growth. As Executive Director, you'll drive occupancy, oversee P&L, cultivate a thriving team, and create an exceptional resident experience that sets Ridgeland Place apart. You're the face of the community-building relationships with residents, families, and referral partners while ensuring operational excellence across all departments. The Opportunity: Join Pegasus Senior Living, a respected leader known for supporting their EDs with resources, autonomy, and career growth. Command a highly competitive base salary that reflects your leadership caliber + generous quarterly bonuses directly tied to occupancy, financial performance, and community success. Four bonus payouts annually mean your wins are rewarded consistently throughout the year. Perfect for a proven senior living leader ready to make their mark with a company that invests in both their communities and their people. Your results. Your earnings. Your legacy. Executive Director Perks, Programs, and Benefits: Lucrative base salary and bonus potential Competitive Benefits! Some highlights include: Medical, Dental, Vision, 401K including matching, Employee Assistance and much more! Career Development and Advancement Opportunities Nationwide through our Mentorship Program Incredible Company Culture To learn more about Pegasus Senior Living and to explore our full benefits offerings, check us out at Careers | Senior Living Communities - Pegasus Senior Living ABOUT THE POSITION: The Executive Director (ED) will provide proactive leadership, overall direction, administration, and management of all aspects of the community to include effective employee management and solid financial performance. The Executive Director will ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry. The ED will report directly to the Regional Vice President of Operations and will independently operate an inspiring and professional property that reflects excellence and an “above the line” creative environment. They will provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions. Duties and responsibilities of the Executive Director include the following: Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income. Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention. Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives. Create the focal point for senior living in the area through clearly communicating the image and brand of the company. Build positive service-focused relationships with residents of the community, their families, and staff members. Ensure compliance with state and other government regulations. Hire, develop and retain high quality multi-functional teams. Required Skills, Experiences and Competencies: Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements. Financial Acumen: Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals. Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 2500 HARBOR BLVD City: PORT CHARLOTTE State: Florida Postal Code: 33952 Job Description: Hours: 0800-1700 Monday-Friday *Exempt role that may have to work Weekends or After Hours Manages multiple areas within the Pre-Access Department, including inpatient, outpatient, observation, and ambulatory services across multiple facilities. Identifies and resolves problems proactively, creating synergies and maintaining bidirectional communication. Organizes and prioritizes workflow, developing comprehensive department improvement plans. Manages financial clearance processes for patients, ensuring eligibility, benefits verification, estimate, pre-authorization, and pre-registration are completed timely. Utilizes extensive knowledge of information system technologies and internal systems to ensure operational efficiency. Manages call center functions, including real-time process management, agent utilization, and productivity to meet department goals. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Healthcare Access Manager (CHAM) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body Pay Range: $66,170.74 - $123,073.07 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 2500 HARBOR BLVD **City:** PORT CHARLOTTE **State:** Florida **Postal Code:** 33952 **Job Description:** + **Hours: 0800-1700 Monday-Friday *** **Exempt role that may have to work Weekends or After Hours** + Manages multiple areas within the Pre-Access Department, including inpatient, outpatient, observation, and ambulatory services across multiple facilities. Identifies and resolves problems proactively, creating synergies and maintaining bidirectional communication. + Organizes and prioritizes workflow, developing comprehensive department improvement plans. + Manages financial clearance processes for patients, ensuring eligibility, benefits verification, estimate, pre-authorization, and pre-registration are completed timely. + Utilizes extensive knowledge of information system technologies and internal systems to ensure operational efficiency. + Manages call center functions, including real-time process management, agent utilization, and productivity to meet department goals. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body, Certified Healthcare Access Manager (CHAM) - Accredited Issuing Body, Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body **Pay Range:** $66,170.74 - $123,073.07 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Financial Services **Organization:** AdventHealth Port Charlotte **Schedule:** Full time **Shift:** Day **Req ID:** 150661139

Executive Director | Pegasus Senior Living - Ridgeland Place Lead a premier senior living community as the visionary behind operations, culture, and growth. As Executive Director, you'll drive occupancy, oversee P&L, cultivate a thriving team, and create an exceptional resident experience that sets Ridgeland Place apart. You're the face of the community-building relationships with residents, families, and referral partners while ensuring operational excellence across all departments. The Opportunity: Join Pegasus Senior Living, a respected leader known for supporting their EDs with resources, autonomy, and career growth. Command a highly competitive base salary that reflects your leadership caliber + generous quarterly bonuses directly tied to occupancy, financial performance, and community success. Four bonus payouts annually mean your wins are rewarded consistently throughout the year. Perfect for a proven senior living leader ready to make their mark with a company that invests in both their communities and their people. Your results. Your earnings. Your legacy. Executive Director Perks, Programs, and Benefits: Lucrative base salary and bonus potential Competitive Benefits! Some highlights include: Medical, Dental, Vision, 401K including matching, Employee Assistance and much more! Career Development and Advancement Opportunities Nationwide through our Mentorship Program Incredible Company Culture To learn more about Pegasus Senior Living and to explore our full benefits offerings, check us out at Careers | Senior Living Communities - Pegasus Senior Living ABOUT THE POSITION: The Executive Director (ED) will provide proactive leadership, overall direction, administration, and management of all aspects of the community to include effective employee management and solid financial performance. The Executive Director will ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry. The ED will report directly to the Regional Vice President of Operations and will independently operate an inspiring and professional property that reflects excellence and an “above the line” creative environment. They will provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions. Duties and responsibilities of the Executive Director include the following: Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income. Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention. Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives. Create the focal point for senior living in the area through clearly communicating the image and brand of the company. Build positive service-focused relationships with residents of the community, their families, and staff members. Ensure compliance with state and other government regulations. Hire, develop and retain high quality multi-functional teams. Required Skills, Experiences and Competencies: Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements. Financial Acumen: Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals. Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.

Executive Director | Pegasus Senior Living - Ridgeland Place Lead a premier senior living community as the visionary behind operations, culture, and growth. As Executive Director, you'll drive occupancy, oversee P&L, cultivate a thriving team, and create an exceptional resident experience that sets Ridgeland Place apart. You're the face of the community-building relationships with residents, families, and referral partners while ensuring operational excellence across all departments. The Opportunity: Join Pegasus Senior Living, a respected leader known for supporting their EDs with resources, autonomy, and career growth. Command a highly competitive base salary that reflects your leadership caliber + generous quarterly bonuses directly tied to occupancy, financial performance, and community success. Four bonus payouts annually mean your wins are rewarded consistently throughout the year. Perfect for a proven senior living leader ready to make their mark with a company that invests in both their communities and their people. Your results. Your earnings. Your legacy. Executive Director Perks, Programs, and Benefits: Lucrative base salary and bonus potential Competitive Benefits! Some highlights include: Medical, Dental, Vision, 401K including matching, Employee Assistance and much more! Career Development and Advancement Opportunities Nationwide through our Mentorship Program Incredible Company Culture To learn more about Pegasus Senior Living and to explore our full benefits offerings, check us out at Careers | Senior Living Communities - Pegasus Senior Living ABOUT THE POSITION: The Executive Director (ED) will provide proactive leadership, overall direction, administration, and management of all aspects of the community to include effective employee management and solid financial performance. The Executive Director will ensure fulfillment of our commitment to provide residents with excellence in quality within an upscale senior living environment unequaled in the industry. The ED will report directly to the Regional Vice President of Operations and will independently operate an inspiring and professional property that reflects excellence and an “above the line” creative environment. They will provide visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to resident care, facilities, food service, life enrichment activities, housekeeping, and staff interactions. Duties and responsibilities of the Executive Director include the following: Responsible for the financial performance of the community, operating within the approved budget, meeting and ideally exceeding established performance outcomes and company targeted operating income. Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high staff retention. Lead the marketing and positioning of the community through personal involvement with strategy and sales initiatives. Create the focal point for senior living in the area through clearly communicating the image and brand of the company. Build positive service-focused relationships with residents of the community, their families, and staff members. Ensure compliance with state and other government regulations. Hire, develop and retain high quality multi-functional teams. Required Skills, Experiences and Competencies: Sales skills: Experience overseeing sales with significant accomplishments in building a customer service experience. Understands the sales process from generating prospects, using analytics & closing agreements. Financial Acumen: Nimble in managing both top-line results and expense control. Strategically manage pricing to consistently accomplish business goals. Operational Excellence: Demonstrates operational excellence by applying company standards while holding the team accountable. Has experience successfully managing volatile business cycles and operations and consistently delivering results/outcomes.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is required. Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

Description Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA (tenapanor) and XPHOZAH (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada. The Senior Director, Field Access Strategy and Operations is a pivotal leadership role responsible for defining, developing, and executing comprehensive strategies to develop and executing all aspects of the access and reimbursement strategy for the U.S. healthcare landscape (Medicare, Medicaid, and commercial payers). This individual will bridge strategic planning with operational excellence, ensuring seamless patient support and providing senior leadership with actionable insights on market trends and policy changes. The role requires a dynamic leader who can manage high-visibility initiatives, foster cross-functional collaboration, lead a team of Directors to meet key performance indicators, and drive change in a complex environment. The Senior Director will also be responsible for creating and monitoring all access and reimbursement related policies and regulations. Responsibilities: Build, lead, and coach a high-performing team of access and reimbursement Directors (first line leaders), fostering a culture of accountability, collaboration, and continuous improvement Provide coaching and educational opportunities so that the Ardelyx ARM team is viewed as subject matter experts for all field-related access and reimbursement topics Ensure all team activities strictly comply with all regulatory, legal, and compliance standards, including HIPAA and OIG guidelines Lead the development of comprehensive access and reimbursement strategies and tactics for the ARM team while acting as a trusted advisor to other commercial functions for all access and reimbursement matters Establish and monitor key performance indicators (KPIs) to measure team effectiveness and operations, adjusting plans as needed to optimize results Monitor, analyze, and anticipate changes in healthcare policy, reimbursement regulations, and market trends, developing proactive strategies to help customers navigate these changes effectively. Partner with internal stakeholders, including Marketing, Sales, Medical Affairs, Legal, and Finance, to ensure alignment of access and reimbursement strategies with overall business objectives Lead the operational components of the Access and Reimbursement team including CRM, Specialty Pharmacy data integration, and integration with the hub Harmonize ARM team goals, key performance measures, hub data, and SP trends to enhance ARM pull through and identify opportunities for enhanced ARM coaching Define budget requirements, manage vendor relationships and contracts, and ensure all activities comply with legal, regulatory, and corporate compliance standards Qualifications: Bachelor's degree, advanced degree preferred, with 12+ years of progressive experience in access and reimbursement, patient services, market access, or related functions within the pharmaceutical, biotech, or medical device industry, or equivalent experience 5+ years in a managerial or leadership role Deep understanding of the U.S. healthcare system, including commercial, Medicare, and Medicaid payer landscapes, coverage, coding (ICD-10, CPT, HCPCS), payment methodologies, and the "buy and bill" process Proven ability to develop and execute national and regional access strategies Strong analytical, problem-solving, and financial acumen skills Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels Demonstrated experience leading cross-functional teams and managing external vendors/agencies Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities Valid driver's license required Ability to travel domestically as required (approx. 30-50%) The anticipated annualized base pay range for this full-time position is $268,000 - $307,000. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements. Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks of living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays. Ardelyx is an equal opportunity employer.

ADMINISTRATIVE DIRECTOR, NURSING OPERATIONS The Administrative Director for Nursing Operations serves on various hospital committees and collaborates with Orlando Health leadership, Hospital President and administration, the hospital management team, hospital medical staff leadership and the medical staff. Key components of this leadership role include monitoring quality and budgeting standards, ensuring patient satisfaction, and effectively managing to achieve hospital and organization-wide goals. This position is responsible for providing direction and oversight for multiple operational areas and/or multiple department leaders. Join our Growing Team at Baptist Health Shelby Hospital in Alabaster, AL! At Baptist Health Shelby Hospital, we're proud to be a leading 252 bed acute care facility dedicated to delivering exceptional healthcare with a community-focused touch. Located in the heart of Alabaster- one of Alabama's fastest growing and most desirable places to live- we serve over 30,000 emergency visitors annually and offer a wide range of advanced clinical services, including cardiology, cardiovascular surgery, orthopedics, urology, robotics surgery, and more. Our State-of-the-art facilities feature cutting-edge technology such as 3 Tesla MRI, robotic surgical systems, and 256-slice CT scanner- empowering top tier care. Recognized for excellence with accolades like ACC Cath Lab Accreditation, Transcatheter Valve certification, and Primary Stoke Center Designation, we're committed to growth, innovation, and community well-being. Whether you're an experienced specialist or just beginning your healthcare journey, Baptist Health Shelby offers a dynamic environment where your skills make a real difference. Join us in a welcoming, fast-paced setting with easy commutes, ample free parking, and a team that feels like family. Be part of a hospital that's shaping the future of healthcare in Alabama- Where your career can thrive and your community can flourish! Baptist Health Shelby Hospital offers great competitive pay and benefits! Medical, Dental, Vision 403(b) Retirement Savings Plan w/matching Leadership Incentive Plan (LIP) Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL benefits start on day one! Responsibilities Essential Functions • Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory/governing bodies. • Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes. • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes, and quality outcomes. • Embraces workplace diversity and participatesin organizational policy formulation and decision-making. • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. • Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. • Integrates technology to support the improvement of patient care and workload of team members. • Managesteam members, overseeing recruitment, development, retention,supervision, evaluation, and productivity. • Demonstrates proficiency in sound business practices and operational excellence. • Applies key financial principles and organizational financial targets to departmental projects/budgets. • Achieves financial and operational benchmarks by developing capital and operating budgets and monitoring all operational expenses. • Ensures the development, implementation, and evaluation of evidenced-based, quality clinical nursing practices consistent with nursing research, organizational and national practice standards. • Demonstratesinitiative and situational leadership skills. • Embraces, communicates, and promotes effective change. • Ensures the patient experience is exceptional. • Serves as a liaison to administration for team members. • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. • Facilitates and supports team member involvement in professional and organizational activities. • Upholds self and staff accountable to comply with ethical principles, corporate compliance, and standards of practice. • Holds self and others accountable to Orlando Health's mission, vision, and values. • Manages various human resources functionsincluding hiring, work assignments, coaching plans, and performance counseling. Other Related Functions • Demonstrates knowledge of risk management concepts. • Interprets the appropriate information to identify each patient's requirements relative to their age-specific needs and to provide nursing care as described in the unit/department's policies and procedures. Qualifications Education/Training • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. • Master of Science in Nursing (MSN) or graduate degree in business or health-related field required. Licensure/Certification • Current professional license as a registered nurse in the State of Alabama or Nurse Licensure Compact (NLC). • Current Basic Life Support (BLS) certification. • National leadership board certification through the American Nurses Credentialing Center (ANCC); NEA-BC within two (2) years. • May require one or more of the following certifications based on the assigned patient population: o Advanced Cardiovascular Life Support (ACLS) o Pediatric Advanced Life Support (PALS) o Neonatal Advanced Life Support (NALS) o Trauma Nurse Core Course (TNCC) Experience • Two (2) years of experience in management of an acute care or outpatientsetting. The ideal candidate will bring a strong leadership background at the director level, with proven experience managing large teams across inpatient units; bringing more than 5 years of inpatient nursing experience.

Job Requirements The Director of Operations, Tertiary strategically leads and delivers the environment and staff to assist licensed practitioners to perform quality care in a timely, safe, efficient, and professional manner within Health First's level two trauma center, Holmes Regional Medical Center (HRMC). The Director of Operations, Tertiary's direct oversight may include but are not limited to: Diagnostic Radiology, Mammography, Ultrasound, Radiology Support, Nuclear Medicine, CT, MRI, Respiratory Therapy, EEG, Pulmonary Function and Volunteer Services. The Director of Operations, Tertiary provides on-site leadership and has in-direct operational accountability within matrixed areas including but not limited to: Clinical Engineering, Dietary, General Stores, Heart and Vascular Services, Housekeeping, Laboratory Services, Pharmacy, Plant Engineering (Plant Ops), Registration, Rehab Services, Safety and Security, and Transport. PRIMARY ACCOUNTABILITES * Acts under the direction of the Vice President of Clinical Operations keeping them informed on the progress and status of departmental objectives and action plans. * Plans, implements, and evaluates of goals and objectives for all departments of oversight, meeting regularly with management team to discuss the progress and status of departmental objectives and action plans. * Plans, and directs all technical aspects of departments of responsibility areas. * Provides oversight and evaluation of HRMC's programs and services, striving to be an industry leader. * Monitors and maintains existing equipment and contractual services as may be required; recommending action on equipment modification, new equipment and essential construction within the departments * Supports the planning for all new departmental facilities, including equipment and personnel needs. * Verifies assigned departments are prepared and maintain documentation to pass regulatory inspections, including The Joint Commission (TJC), Agency for Healthcare Administration (AHCA), Adjusted Community Rating (ACR), Intersocietal Accreditation Commission (IAC), Mammography Quality Standards Act (MQSA), Health and Retirement Study (HRS), etc. * Participates in facility contract management through review and escalation for revision, renewal or termination. * Represents hospital as appropriate in its relationships with customers, providers, suppliers, competitors, government agencies, professional societies and similar groups. * Coordinates departmental purchasing and oversees stock level, storage and utilization, with an understanding of patient care needs, projected patient census and changes in healthcare technology. * Contributes and supports the advancement of HRMC's strategic plan, project and capital management initiatives, providing direction in all areas of oversight to ensure continued growth, increase revenues and operating income consistent with goal for the fiscal year. LEADERSHIP ACCOUNTABILITIES * Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First and inspire the team to achieve that vision. * Provide leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team. * Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment. * Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team's and organization's goals. * Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates. * Display strong strategic and financial acumen in areas of responsibility in alignment with the organization's strategic objectives. Work Experience MINIMUM QUALIFICATIONS * Education: Master's degree in Business or Healthcare Administration (MBA/MHA) or a relevant field. * Work Experience: Five (5) years of progressive leadership experience. * Licensure: None * Certification: None * Skills/Knowledge/Abilities: * Skills and proficiency in MS Office Suite applications with excellent oral and written communication and presentation skills. * Excellent interpersonal skills to effectively interact with all levels of associates and executive leadership. * Demonstrated leadership skills with ability to continually assess and prioritize accordingly. * Excellent organizational skills with ability to adapt to and implement change. * Flexibility and availability to work long and varied hours. * Critical thinking and decision-making skills with ability to interpret data. * Ability to respond appropriately in stressful and emergent situations. PREFFERED QUALIFICATIONS * Work Experience:Five (5) years of leading and managing a hospital service or multiple departments within a tertiary hospital environment. * Licensure/Certification: One of the following is preferred: * Fellow of the American College of Healthcare Executives (FACHE). * Registered Radiology Technologist (Registered by ARRT) (any modality/discipline) in the State of Florida. * Registered by the American Registry of Radiologic Technologists (ARRT) or by the Nuclear Medicine Technology Certification Board (NMTCB). * Registered Sonographer (Registered by ARDMS, ARRT or CCI) and FL State License. * BS in Respiratory Therapy (Registered through NBRC) and FL State License. * Registered Nurse (RN) with cardiovascular experience and FL State License. * Florida State Licensed General Radiographer and/or other Imaging Technologist or Respiratory Therapist (if applicable). PHYSICAL REQUIREMENTS * Majority of time involves sitting or standing; occasional walking, bending, and stooping. * Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * Workspace may vary from open to confined. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve. Schedule : Full-Time Shift Times : 800am_500pm Paygrade : EDR

The Community Nutrition Program Director will help manage the YMCA of Southwest Florida's regional efforts to reduce food insecurity, expand nutrition education, and increase access to healthy foods across rural and underserved communities. This position assists in the oversite of food access initiatives funded under the Florida Blue Foundation Food Security and Y-USA grants, including community outreach events, nutrition workshops, Mobile Markets, pantry operations, education resources, and partnerships with regional food banks. This role will support staff hiring/training, and administration of USDA food security evaluations. This role will work with the Nutrition team to ensure the YMCA's strategies align with grant milestone activities, annual output targets, and outcome measures. The Program Director helps ensure compliance with evidence-based nutrition practices, provides oversight in developing and providing new staff for nutrition education, coordinates food distribution expansion, provides insight and helps develop website resource tools, and monitors program impact to guide efforts to ensure target outcomes are achieved annually through 2029. Requirements Program Implementation & Expansion Coordinate and assist with the efforts of food security milestone activities, including: * Expanding Mobile Market operations in food deserts in rural counties. * Current operational food pantries as well as building and opening on-site food pantries * Coordinating annual cycles of community outreach events and nutrition workshops. * Assist with procurement and use of kitchen supplies and equipment needed for cooking/nutrition classes. * Support acquisition and utilization of refrigerator trucks for Mobile Market expansion. * Support program expansion into additional counties; coordinate launch tasks as assigned. Staff Leadership * Assist with the hire, onboard, support, and supervise nutrition staff positions. * Help provide training for YMCA personnel to obtain SNAP/WIC navigation certification. * Support efforts to foster an internal culture that prioritizes equitable food access, nutrition literacy, and compassionate service. Community Outreach & Workshops * Facilitate community outreach events annually, increasing to the number of events during the grant period. * Support implementation of annual nutrition workshops beginning 2026, scaling participation each year. * Ensure workshop curriculum aligns with measurable knowledge gain, increased produce consumption, and health outcome indicators defined in grant outcomes. Partnership Development * Act as YMCA representative regarding agreements and helping maintain strong partnerships with current food banks * Identify rural locations and community hubs appropriate for Mobile Market deployment. * Always be looking to and advocating within supported communities for additional sustaining partnerships for food program longevity Food Distribution & Access * Coordinate bulk meal distribution for families in Hendry, Glades, and DeSoto. * Support in the goal of increasing annual meals and produce volume via pantries and Mobile Markets as outlined in annual output targets. * Maintain accurate data on meals served, pounds of food distributed, and participation counts. Nutrition Education & Menu Planning * Coordinate menu planning with the support of a registered Dietician. * Lead development and maintenance of all printed and online educational materials. * Oversee finalization of educational content for YMCA website, including nutrition information, menus, and local resources. Data & Evaluation Ensure compliance with all USDA food security survey cycles: * Monitor achievement of grant-defined outcomes, including: * Increase in nutrition knowledge * Increased fresh fruit/vegetable consumption * Improved health indicators for multi-session attendees * Food security achievement and/or measurable progress in all USDA survey periods * Track unduplicated participation metrics for households, individuals, workshops, and outreach engagement. Website & Outreach Resources * Work with team in the creation of a comprehensive YMCA nutrition webpage. QUALIFICATIONS: * Bachelor of Science degree in Nutrition, Public Health, Community Health, Social Services, or related field is preferred. * Minimum 3-5 years of experience in food access programs, community nutrition, food bank operations, SNAP/WIC guidance, or related work. * Demonstrated experience in partnership development, curriculum creation, health and nutrition best practices, and community-based service models. * Familiarity with USDA food security metrics, survey administration, and data-driven performance measurement strongly preferred. * Strong leadership, supervisory, and project management experience, with proven ability to meet milestones and measurable outcomes. * Passion for equitable food access, healthy living, and community well-being aligned with YMCA mission. * Employment is contingent upon completing required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. Details: ******************************** CERTIFICATIONS AND TRAINING REQUIREMENTS: * CPR and First Aid Certifications preferred. * Completion of YMCA of the USA Child Abuse and Neglect class * Completion of the YMCA's Blood Borne Pathogens training * Must be able to meet the association's background screening requirements. * Adhere to drug/alcohol/smoke free workplace policy. * Additional training classes as recommended by the Supervisor. WORK ENVIRONMENT & PHYSICAL DEMANDS: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * This role requires travel across YMCA service counties, outreach sites, mobile market destinations, and community event locations. Schedule flexibility is necessary, including occasional evenings/weekends. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach and must be able to move around the work environment. * The employee must occasionally lift and/or move up to 10 pounds. * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. * The noise level in the work environment is usually moderate. YMCA of Southwest Florida has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and YMCA of Southwest Florida reserves the right to change this job description and/or assign tasks for the employee to perform, as the YMCA of Southwest Florida may deem appropriate. Community Nutrition Program Director