Help desk analyst jobs in Charleston, SC - 254 jobs

Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an IT Support Specialist. If you are an experienced IT professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job - it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Roles and Responsibilities Provide support for desktops, laptops, and mobile devices (Windows, mac OS, iOS, Android). Assist with troubleshooting hardware and software issues, including operating systems and applications. Complete firmware upgrades on PC's. Maintain an accurate and up-to-date inventory of all hardware and software assets. Track the lifecycle of hardware and software, including procurement, deployment, maintenance, and retirement. Instruct and educate end-users on best practices for using IT systems, software applications, and cybersecurity protocols. Develop and deliver training materials to help users maximize their technology use efficiently and securely. Install applications to meet departmental needs based on policies and standards. Participate in projects and completing proof of concepts. Monitor network services and equipment proactively to ensure optimal performance. Supporting IP telephony and mobile administration. Knowledge of MDM (Mobile Device Management) Manage user accounts, groups, and permissions in Active Directory. Maintain accurate documentation of technical procedures and issues. Update knowledge base articles for common issues and solutions. Provide technical assistance to on-site and remote employees for hardware, software, and network issues. Troubleshoot and resolve problems related to Office 365 applications, email, and collaboration tools. Assist users with multi-factor authentication issues using DUO Mobile. Deploy and manage endpoint protection. Up to 30% travel to remote offices as needed for on-site support and training. Other such duties and responsibilities as assigned by the Company from time to time. Qualifications and Requirements This position requires travel to another regional office occasionally. High School Diploma or equivalent certification. Knowledge of O365 including Intune, Azure and Exchange. Experience with ticketing systems. Onboarding and offboarding employees using MSS's IT platforms. A+, MCP, Network +, are a plus. Flexibility to work varying hours. Ability to communicate technical information to non-technical individuals effectively. Strong attention to detail and ability to multitask. Be able to work without supervision. Problem Solving under pressure. Lift up to 50lbs, be able to climb ladders and work in environments such as under desks and small data closets. Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 50 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents. Must successfully pass a background check and drug test. Work Environment: Work is performed in an office environment with air conditioning and bright lights. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact ************************ MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.

Make a difference. Be happy. Grow your career. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed Adheres to all documented processes Travel to off-sites to provide the same level of support as the main campus assignment Assist with project assignments to implement new technologies or hardware Provide on-call and project support as needed Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment Position Requirements: Demonstrate a deep understanding of the technical environment and its business return. Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. The ability to work under pressure within a team and the ability to multitask are important attributes for this role The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills Maintain a clean and orderly work environment. The candidate will need to be able to take direction from leads and react to downtimes in the environment. Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Education and Experience: Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Job DescriptionEssential Job Functions The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC, requires a Payroll Customer Support Help Desk Analyst on the Payroll Customer Support Desk. IFAS is hiring multiple temporary positions for a one-year period to support departing Department of State employees with payroll and financial questions and actions. The Office of Customer Engagement provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support, and payroll customer support for American employees and retirees. This position will provide payroll processing project support to American employees and retirees. The contractor shall perform these services under DoS Customer Support Management. Job Responsibilities ServiceNow: ServiceNow is an online database for tracking initial communication and ongoing dialogue with customers until final resolution, allowing the closure of trouble tickets. Phone calls, emails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is automatically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into ServiceNow. The Payroll Customer Support Help Desk Analyst supports DoS employees and retired annuitants with payroll-related inquiries. Analysts will use the Knowledge Base and DoS systems such as the Global Financial Accounting and Control System (GFACS), Domestic Integrated System (DIS), and Employee Express (EEX) Administrator to provide first-contact resolution whenever possible. They will also follow the Payroll Help Desk Quality Assurance (QA) Program, which monitors employee output and provides specific feedback, coaching, and training for employee development. The Quality Control Program (QCP) ensures: Accuracy and quality of customer interactions (phone and email) Feedback on strengths and areas for improvement Coaching and on-the-job training when applicable Feedback to team leads and management Ensure that the Payroll Customer Support Desk voicemail is addressed at the start of the day and throughout the day. Provide front-line payroll customer support, based on the team schedule, for incoming customer questions, tickets, and assistance according to Payroll Customer Support Desk procedures. Strive to meet the Service Level Agreement (SLA) for answering incoming Payroll Customer Support emails. Create ServiceNow tickets to record issue details and document receipt of the customer's initial contact. Update ServiceNow tickets whenever additional correspondence or research is performed on behalf of the customer. Close tickets once resolution is confirmed with the customer or when confirmation is received by DoS analysts responsible for resolution. Assist customers through the entire process of research, data gathering, analysis, and resolution of issues (phone and email). Research DoS information sources to assist in answering client questions, including the CGFS Knowledge Base, Ask HR, various websites, the Foreign Affairs Manual (FAM), the Foreign Affairs Handbook (FAH), the Thrift Savings Plan (TSP), and in-house Reference Documents (RDs). Refer unresolved issues to the appropriate department or office following Retirement, American Pay, and Payroll Customer Support procedures. Follow up on tickets pending longer than one week by contacting the appropriate office to determine status. Per established International Organization for Standardization (ISO) 9001 Work Instruction guidelines, identify Payroll and Retirement tickets critical to CGFS operations as “Level II.” Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow-ups on their status. Support ISO 9001 requirements by reviewing existing RDs to ensure they remain relevant and consistent with customer needs and CGFS policy requirements. Escalate issues to Payroll Customer Support staff or team leadership as appropriate. Ensure constant coverage of the Support Desk between 8:30 a.m. and 4:30 p.m., Monday through Friday. Required Skills Experience performing analysis and working independently within a team to efficiently answer customer questions. Experience working with web-based or client-server technologies and performing business systems analysis. Strong critical thinking skills. Strong communication skills for phone and email interactions, including escalated tickets. Desired Skills: Effective listening Tact and patience Positive persuasiveness Attentiveness and courteousness Ability to multi-task and shift between situations quickly Proficiency in Microsoft 365 (Office Suite) Superior verbal, written, and organizational skills Preferred (Not Required) Knowledge of accounting procedures, policies, and operations Federal payroll, high-volume call center, or customer help desk experience Minimum Requirements Experience with relevant financial management systems and ability to analyze complex requirements, develop alternate solutions, and evaluate a wide range of systems and related financial services support issues. Ability to support the design, implementation, and testing of accounting and financial management systems. Experience as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation. Preferred experience with systems and technical environments supporting accounting and financial services, help desk support for large, complex financial system implementations, and knowledge of Federal accounting/financial management policies, practices, operations, and procedures. Functional expertise and experience in Federal accounting operations, including policies, practices, reporting, and business process requirements, is highly desirable.

Essential Job Functions The Bureau of the Comptroller and Global Financial Services (CGFS), Department of State (DoS), Charleston, SC, requires a Payroll Customer Support Help Desk Analyst on the Payroll Customer Support Desk. IFAS is hiring multiple temporary positions for a one-year period to support departing Department of State employees with payroll and financial questions and actions. The Office of Customer Engagement provides customer support desk services, knowledgebase management and training, training development and delivery for overseas financial operations, system implementation training and support, and payroll customer support for American employees and retirees. This position will provide payroll processing project support to American employees and retirees. The contractor shall perform these services under DoS Customer Support Management. Job Responsibilities ServiceNow: ServiceNow is an online database for tracking initial communication and ongoing dialogue with customers until final resolution, allowing the closure of trouble tickets. Phone calls, emails, and customer inquiries are tracked within the ServiceNow system. A unique ticket number is automatically assigned when the ticket is successfully submitted. Analysts are required to enter all customer issues into ServiceNow. The Payroll Customer Support Help Desk Analyst supports DoS employees and retired annuitants with payroll-related inquiries. Analysts will use the Knowledge Base and DoS systems such as the Global Financial Accounting and Control System (GFACS), Domestic Integrated System (DIS), and Employee Express (EEX) Administrator to provide first-contact resolution whenever possible. They will also follow the Payroll Help Desk Quality Assurance (QA) Program, which monitors employee output and provides specific feedback, coaching, and training for employee development. The Quality Control Program (QCP) ensures: Accuracy and quality of customer interactions (phone and email) Feedback on strengths and areas for improvement Coaching and on-the-job training when applicable Feedback to team leads and management Ensure that the Payroll Customer Support Desk voicemail is addressed at the start of the day and throughout the day. Provide front-line payroll customer support, based on the team schedule, for incoming customer questions, tickets, and assistance according to Payroll Customer Support Desk procedures. Strive to meet the Service Level Agreement (SLA) for answering incoming Payroll Customer Support emails. Create ServiceNow tickets to record issue details and document receipt of the customer's initial contact. Update ServiceNow tickets whenever additional correspondence or research is performed on behalf of the customer. Close tickets once resolution is confirmed with the customer or when confirmation is received by DoS analysts responsible for resolution. Assist customers through the entire process of research, data gathering, analysis, and resolution of issues (phone and email). Research DoS information sources to assist in answering client questions, including the CGFS Knowledge Base, Ask HR, various websites, the Foreign Affairs Manual (FAM), the Foreign Affairs Handbook (FAH), the Thrift Savings Plan (TSP), and in-house Reference Documents (RDs). Refer unresolved issues to the appropriate department or office following Retirement, American Pay, and Payroll Customer Support procedures. Follow up on tickets pending longer than one week by contacting the appropriate office to determine status. Per established International Organization for Standardization (ISO) 9001 Work Instruction guidelines, identify Payroll and Retirement tickets critical to CGFS operations as “Level II.” Escalate Level II tickets following Payroll Customer Support procedures and perform regular follow-ups on their status. Support ISO 9001 requirements by reviewing existing RDs to ensure they remain relevant and consistent with customer needs and CGFS policy requirements. Escalate issues to Payroll Customer Support staff or team leadership as appropriate. Ensure constant coverage of the Support Desk between 8:30 a.m. and 4:30 p.m., Monday through Friday. Required Skills Experience performing analysis and working independently within a team to efficiently answer customer questions. Experience working with web-based or client-server technologies and performing business systems analysis. Strong critical thinking skills. Strong communication skills for phone and email interactions, including escalated tickets. Desired Skills: Effective listening Tact and patience Positive persuasiveness Attentiveness and courteousness Ability to multi-task and shift between situations quickly Proficiency in Microsoft 365 (Office Suite) Superior verbal, written, and organizational skills Preferred (Not Required) Knowledge of accounting procedures, policies, and operations Federal payroll, high-volume call center, or customer help desk experience Minimum Requirements Experience with relevant financial management systems and ability to analyze complex requirements, develop alternate solutions, and evaluate a wide range of systems and related financial services support issues. Ability to support the design, implementation, and testing of accounting and financial management systems. Experience as a team member analyzing task requirements, developing work plans, executing assignments, and preparing documentation. Preferred experience with systems and technical environments supporting accounting and financial services, help desk support for large, complex financial system implementations, and knowledge of Federal accounting/financial management policies, practices, operations, and procedures. Functional expertise and experience in Federal accounting operations, including policies, practices, reporting, and business process requirements, is highly desirable.

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. The Technical Support Analyst is responsible for providing desktop support and limited desktop administration for the Firm's in-house employees, contract employees, and remote employees. This person will work with internal clients and peers in the identification, escalation, and resolution of issues, delivery of projects, software/hardware testing, training, and product documentation support. This position is envisioned as an opportunity for an entry-level technology professional with a moderate degree of existing experience, a positive attitude, and a high interest level in technology to provide world-class support and service in an exciting and fast-paced environment. Responsibilities * Maintaining, repairing, and troubleshooting desktop hardware and software packages, as well as mobile desktop hardware and software packages, including devices such as Android and iPhone * Loading workstations for new hires, including desk and office setup with required hardware * Creating documentation such as guides for end-users that describe steps for operating various hardware and software platforms * Helping maintain our firm's internal IT ticketing system, ensuring ticket issues are resolved efficiently and in a timely manner * Working closely with various firm members to answer their technical inquiries, debug issues, and make recommendations * Assist with troubleshooting and resolution of trouble tickets across Firm footprint, including but not limited to: phone support, remote support, onsite support * Document procedures and best practices when necessary Requirements * Bachelor's degree strongly preferred * Periodic travel is required for projects, training, office relocations, office visits, or to assist other Support Analysts * This is a fulltime in-office role with the ability to work remotely on a limited basis after training * 1-2 years' professional experience working in IT, tech-support, or related field * Previous customer service experience strongly preferred * Familiarity with technical concepts, practices, and procedures including Active Directory, workstation imaging, and Microsoft System Center * Proactive nature and ability to rely on your experience and judgement to plan and accomplish goals * Excellent written, communication, and social skills * The ability to work both independently and collaboratively with a team * Strong analytical and critical-thinking skills; ability to develop creative solutions * Ability to occasionally lift up to 50 pounds #LI-EG1 WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

JOB TITLE: (P) Aircraft Systems - Free Housing Support PAY RATE: $38/hour We are a national staffing agency partnering with top-tier aerospace and defense companies, and we're seeking first-class employees to join our clients' teams! Job Details: Contract Length: 12 months (with potential extension) Benefits: Medical, dental, and vision (Cigna) Perks: Bonus potential + Priority as a Tier 1 supplier Opportunities: Thousands of openings nationwide FREE Housing Support Available - Ask your recruiter for details! Shift: Must be available to work 1st, 2nd, or 3rd shift Qualifying Questions: Are you a U.S. person as defined under ITAR regulations? Do you meet the educational and experience requirements for this role? Can you commute to the job location or relocate if necessary? Summary: Perform complex production assembly operations on structural parts, mechanical assemblies, subassemblies, and aircraft systems using both manual and automated tools. This role requires extensive hands-on experience in aerospace systems and interior installations. Read and interpret technical work instructions, blueprints, drawings, and specifications. Install structural components and aircraft interiors (e.g. landing gear, control surfaces, panels, seats, galleys, lavatories). Install and test aircraft systems, including hydraulics, ductwork, water/waste systems, and IFE components. Use a variety of hand and power tools (e.g. rivet guns, lock bolt pullers, ratchets, Quackenbush, vibratory tools). Apply chemical solvents, sealants, primers, adhesives, and paints as needed. Operate mechanical lifts (e.g. ladders, snorkel/tiger lifts). Inspect work for quality and ensure compliance with FOD prevention protocols. Follow safety and regulatory standards with consistency and urgency. Perform physically demanding tasks (bending, climbing, lifting 10-35 lbs, kneeling, reaching, and prolonged standing). Requirements: High School diploma/GED required. Vocational training, Associate's degree, or equivalent combination of education and experience preferred 7+ years of aerospace, fabrication, or manufacturing experience 7+ years of experience in aircraft systems (hydraulics, PECS, ICS, ducting, IFE, interiors, water/waste) 1+ years of experience reading blueprints and following detailed work instructions Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Strong communication skills and a results-driven mindset Must be a U.S. Person (as defined by ITAR). Desired Skills: 10+ years of relevant experience or equivalent education/training Aviation degree or formal aviation training preferred About Us: The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles. As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries. Eligibility Requirements: U.S. Citizenship is required under ITAR regulations. A U.S. person is defined as a lawful permanent resident or a protected individual under 8 U.S.C. 1324b(a)(3). Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense Take your career to new heights-apply today!

Parker Poe is seeking an experienced IT Support Specialist to join our team as the primary onsite technical resource for our Charleston office while also supporting end users across the firm through our centralized IT Help Desk. This role is ideal for a self-driven, service-oriented IT professional who thrives in a hands-on environment, enjoys solving technical challenges, and takes pride in delivering exceptional support to attorneys and staff. This position will primarily be in-office with occasional travel and will participate in a rotating remote on-call schedule including evenings and weekends. This position plays a dual role: Providing elevated deskside support for the Charleston office, ensuring seamless operation of hardware, software, and audio-visual technologies, and Strengthening the firmwide IT Support Team by assisting with calls, emails, and tickets submitted to the Help Desk from all Parker Poe locations. Key Responsibilities Serve as the primary onsite IT support resource for the Charleston office, delivering professional, hands-on technical assistance to attorneys and staff. Provide remote support for the entire firm, helping manage Help Desk calls and email volume through timely, effective incident/problem resolution. Diagnose and resolve issues involving Windows, Microsoft 365 (Word, Excel, PowerPoint, Teams), laptops/desktops, printers, mobile devices, iManage, Citrix, and other firm-supported applications. Support and maintain conference room and videoconferencing technology, ensuring rooms are meeting-ready, providing meeting support, and resolving AV issues quickly. Install, configure, and deploy hardware, software, and peripherals; support equipment moves and workstation setups. Assist with inventory and asset management for all IT equipment in the Charleston office. Work closely with the IT Support Manager, CIO, and Charleston Office Administrator to ensure technology needs are addressed proactively and professionally. Help users adopt new and innovative tools, including emerging AI-enabled technologies used by the firm. Participate in a rotating after-hours on-call schedule that includes evenings and weekends. Travel occasionally to other locations for projects or onsite assistance. Perform other duties as assigned by leadership. What We're Looking For Minimum of two years of IT support experience. Professional services or law firm experience preferred. Strong technical knowledge and troubleshooting skills with the ability to work independently as the onsite resource for a remote office. Excellent communication, interpersonal, and customer service skills - including supporting a wide range of users from entry-level to advanced. Proficiency with Windows and Microsoft 365 (Word, Excel, PowerPoint, Teams) required. Knowledge of iManage, Citrix, conference room technology, and legal-specific applications preferred. Ability to lift up to 25 lbs., stoop, bend and kneel to work in tight spaces (e.g., under desks) to access equipment. Strong organizational skills with the ability to balance local responsibilities with firmwide Help Desk support. Excellent time management skills to juggle multiple priorities, urgent requests, and shifting deadlines Motivated, self-directed individual with ability to anticipate and resolve issues and work with minimal supervision. Committed to a collaborative mindset and to actively contribute to team-oriented goals. Why You'll Love Working Here At Parker Poe, you'll join a respected, forward-thinking law firm that values technology, innovation, and excellent client service. You will: Be part of a collaborative and supportive IT team with strong leadership and clear direction. Contribute to firmwide improvements by helping reduce Help Desk workload and elevate support quality across all offices. Work in an environment that embraces new technologies, including productivity tools and AI-driven solutions. If you want to make a meaningful impact, enjoy helping others succeed through technology, and thrive in a professional legal environment, we encourage you to apply.

**HELP DESK SPECIALIST (MCESS)** Bowhead is seeking aHelp Desk Specialistto provide customer support to the Defense Biometrics Identification System (DBIDS), Marine Corps Electronic Security System (MCESS) contract in Charleston, SC. This role supports the Installation Security and Mission Assurance Branch at HQMC and MCICOM. **Responsibilities** **Essential functions will include:** + Provide Tier I/II/III troubleshooting and coordinate site assistance visitsrelating to DBIDS operations across the Marine Corps + Provide phone support to user's to resolve issues + Deliver training Operator and Maintainer training and update training materials as required + Track hardware inventory and manage lifecycle replacement + Monitor cybersecurity posture, ATO/RMF status, and IA compliance + Generate weekly and monthly reports and After-Action Reviews (AARs) + Provide weekly briefs and monthly reports + Provide on-site desktop support as needed, provides general help desk support for User Assistance. + Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. + Utilize the Remedy System (or current ticketing system) to assign and track trouble calls as appropriate. + Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their requests for assistance. + Participate in the development and maintenance of Standard Operating Procedures (SOPs) encompassing all User Assistance activity. + Knowledge of Video Teleconferencing a plus. **Qualifications** + Minimum of five (5) years of relevant experience + Bachelor's degree required + Must possess the ability to, effectively and efficiently, communicate verbally with the user community. + Must be familiar with Department of Defense networking and security accreditation requirements. + Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment. + DoD 8570/8140 cybersecurity certification preferred (Security +, GSEC, CASP or CISSP) + Ability to communicate effectively with all levels of employees and outside contacts + Experience with using the Defense Biometrics Identification System (DBIDS) preferred + Ability to travel extensively both domestically and internationally + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint + Ability to communicate effectively with all levels of employees and outside contacts + Strong interpersonal skills and good judgment with the ability to work alone or as part of a team **Travel Requirements:** + Active Passport. + Ability to travel 15%, both CONUS and OCONUS. + On some occasions, overnight travel may be required. **P** **hysical Demands:** + Must be able to lift up to 10-25 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically **SECURITY CLEARANCE REQUIREMENTS:** Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. \#LI-JR1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* . All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2026-24456_ **Category** _Information Technology_ **Location : Location** _US-SC-Charleston_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _10% - 25%_

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to obtain a customer clearance for access to facilities, equipment and property. CompTIA Security+ Must be able to perform job duties in extreme, cold, dark, work environments. Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica. Must pass medical and dental examination prior to deployment; expenses are reimbursable Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques. Proficient knowledge and understanding of a variety of concepts, practices and procedures related to computer systems and applications. Ability to analyze and develop complex design objectives. Proven ability to perform in an advisory capacity and to make recommendations for resolving issues. Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office. Solid analytical, critical thinking and problem-solving skills. Excellent verbal and written communication skills. Excellent customer service skills. Ability to work both independently and in a team environment. Ability to effectively manage multiple projects and priorities. KEY DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Required travel to Antarctica six (6) months a year or on a rotational basis with IT team. Performs the necessary IT services in support of the USAP to include. Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic or higher-level authority shall be maintained. Performs IT installation, maintenance and life-cycle support of program and project unique equipment, computer applications and associated computer hardware, software, and peripheral equipment. Performs infrastructure and desktop updates for NPP and USAP Systems as required. Performs technical support in the installation of program/project unique IT systems/equipment hardware, software, sensors, and associated peripherals. Support will include but not be limited to: Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests. Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing. Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica and other locations as required. Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures. Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary. Performs system/equipment hardware and software life-cycle support to include participating in design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data. Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment. Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines. Performs remediation for vulnerabilities or non-compliance items as required. Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston based meteorology data gathering and processing systems as necessary. Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor. Provides the following engineering and Data integration support: a. Engineering and data integration support to include base line configuration of servers, creation of documentation for software management, creation of application specific training materials for operating systems and development of Standard Operating Procedures (SOP) (CDRL A001). b. Integration of web development and support of any current or future web-based projects. EDUCATION AND EXPERIENCE High School diploma or GED and one (1) year of experience to include: UNIX and Windows based operating system, and virtual environments. PHYSICAL DEMANDS Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck or forklift noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) - (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $20.00/Hr.

We believe that hospitality is a transformative art - that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go. Our Values Own Your Integrity Deliver Grace Strive For Well-being Act With Compassion Serve With Excellence Embrace Humility Position Summary While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. Systems Support Technicians are responsible for first-tier support of users, systems and applications; troubleshooting and evaluating user issues; as well as configuration and provisioning user devices, accounts, peripherals and software. They comply with established security procedures; provides excellent customer service to guests and colleagues; and participate in departmental on-call rotations. Oversee day-to-day technical support for desktop systems hardware and software. Install, configure and troubleshoot desktop systems, workstations, and software. Support user mobile devices. Support guestroom and meeting room internet and entertainment systems. Maintain a professional attitude and exhibit excellent customer service skills while performing assigned tasks. Maintain confidentiality and security of all guest and general hotel information. Assist in other areas as needed. Why Work at The Charleston Place Enjoy free meals in our employee café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Wellness Reimbursement Up to 4.5% Company Match - Retirement Savings Plan Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Join Charleston's most iconic hotel where our hospitality professionals are rooted in tradition and growing with purpose. We welcome all who arrive with open hands and open hearts. Qualifications 1 to 2 years of IT experience in an environment with Windows servers and desktops Microsoft Active Directory. Microsoft 365 Printers/scanners Windows 10 Windows Server 2012/2016/2019 Basic networking (TCP/IP, DNS, VLANs, etc.) Network Equipment (Cisco, Aruba, and Ruckus preferred) Hospitality experience preferred The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities. Tower is home to some of the world's best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization. Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do - combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities Hands-on, in-office support for end-user technology to ~25 staff Triage, desk-side fixes, peripheral swaps, room readiness, vendor coordination, ticket hygiene, and prompt escalation for trading-critical issues Linux/Windows/MacOS endpoints, profiles, local apps, standard images Peripherals: monitors, docking stations, keyboards/mice, headsets, webcams, KVMs Trading desk ergonomics and cable management at the seat Market-data terminals/peripherals, hardware/setup only; software/data feed issues escalated per runbook Conferencing/AV meeting room readiness and daily room checks Telephone/softphones and headset configuration & swaps Secure printing/MFDs (user setup, jams, toner), badge association Joiners/Movers/Leavers hands-on tasks: device issue/return, desk moves Local “smart-hands” under remote guidance (racking thin clients, reseating cables, vendor escorts) Asset, spares, and consumables stock management; RMA handling/shipping/receiving for end-user gear Basic patching/reboots per schedule; enforcing endpoint encryption and MDM enrollment using standard tools Providing remote support to users in other offices as appropriate Qualifications Basic understanding and application of Password management, MFA, Encryption, Phishing, Endpoint Security, Proxy, Firewall Knowledge of ticketing Knowledge of management tools like JIRA and Confluence (preferred) Tower's headquarters are in the historic Equitable Building, right in the heart of NYC's Financial District and our impact is global, with over a dozen offices around the world. At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive - without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win. At Tower, you'll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work - together. Tower Research Capital is an equal opportunity employer.

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

The purpose of this position is to maintain and repair hardware/software including the ability to troubleshoot, replace and repair hardware components such as power supplies, hard drives, memory, video, sound and network interface cards. This class works under general supervision, independently developing work methods and sequences. The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. * Maintains a comprehensive and diverse knowledge of multiple computer operating systems and software programs, which includes, but is not limited to, word processing, spreadsheet, database, desktop publishing, e-mail, instant messaging, networking, client access, communications, utilities, diagnostic, or other programs. * Responds to questions and requests regarding computer-related problems via telephone, e-mail, and personal contact; logs questions and requests regarding computer-related problems via call tracking software. * Diagnoses end-user computer-related problems upon notification; troubleshoots computer-related problems by suggesting possible solutions to these problems. * Documents aspects of personal computer-related problems, which includes troubleshooting techniques, resolution of problems, and dispatching to other employees. * Tests and inspects parts and equipment for serviceability, proper operations, and compliance with departmental standards and reports problem situations as they arise. * Maintains inventory of equipment, supplies, and parts; initiates requests for new/replacement materials. * Research error messages in numerous software vendors' website knowledge bases. * Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate. * Performs related work as assigned. REQUIREMENTS: * Requires an Associate's degree, vocational technical degree or specialized training that is equivalent to satisfactory completion of two years of college education. * Over two years and up to and including four years of related experience or an equivalent combination of education, training, and experience. * CompTIA A+ and Network+ certifications. * Must possess and maintain a valid state driver's license with an acceptable driving history. * Certifications MUST BE SUBMITTED WITH APPLICATION. Applications without them will not be considered. All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. Desktop Support CHARLESTON, SC, 29418 Long trem Contract $14.14/hr on w2 A+ Certification Job Description: • Candidate will be taking PC hardware break fix calls at various locations. • Must have reliable transportation. • Must be able to pass drug and background screening. • Must be able to complete required product training. Required Skills: • DELL Desktop PC, Install/Support, Expert Education and experience: • Must be able to pass drug and background screening. • Must be able to complete required product training SR.IT Recruiter Sandra Taylor ************ Additional Information Thanks & Regards, SR.IT Recruiter Sandra Taylor ************

The Infrastructure Technician is responsible for semi-skilled manual labor in support of the Infrastructure Division's installation and maintenance operations. ESSENTIAL JOB FUNCTIONS: Performs a variety of unskilled and semi-skilled manual labor including the pouring/finishing of concrete, laying drainage pipe, cleaning debris from storm drain systems, painting of street markings, mowing, installation/maintenance of street signs, routine preventative maintenance of and cleaning of equipment and vehicles. Participates in the repair and maintenance of town streets. Performs manual labor such as shoveling dirt, gravel, hot asphalt, or cold mix. Installing silt fence, rip rap, sod, and other erosion control devices. Repairs storm drain pipe and storm drain structures. Operates small equipment such as a chain saw, line trimmer, vibrating tamp, jumping jack tamp, jack hammer, concrete vibrator, and concrete saw. Sets up and monitors pumps in response to minor flooding issues or ground water in construction site excavations. Deploys warning signs, cones, and barricades for work zones. Responds to severe weather events. Provides assistance to other Department divisions and other Town Departments as directed. Represents the Town and interacts with the public on a daily basis. Performs other duties as required. MINIMUM REQUIREMENTS TO PERFORM WORK: High school diploma or equivalent and one (1) year prior work experience; Or equivalent combination of education and experience Valid South Carolina Driver's License KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of building and construction techniques Knowledge of operation and maintenance of Division equipment utilizing effective practices and techniques Knowledge of department safety practices and techniques Knowledge of various department tools and equipment Ability to effectively communicate verbally and in written form Ability to follow directions and complete tasks in a detailed and accurate manner Ability to complete tasks quickly, efficiently, and safely Ability to establish effective working relationships with co-workers Ability to work independently or as part of a team Ability to work under adverse weather conditions. PHYSICAL REQUIREMENTS: The work requires moderate intermittent physical strength and effort daily, such as, lifting heavy objects (up to 50 lbs.), carrying the object(s) and stacking them or placing them in a vehicle or storage area. In addition, pulling, pushing, standing, or walking for the full workday may also be involved. A great deal of physical effort must be exerted at this level. Employee must have adequate hearing and visual capability in order to perform this job safely. Travel, particularly during adverse weather conditions and troublesome road conditions and at times during the evening hours is required. WORK ENVIRONMENT: The work environment involves continuous presence of unpleasant or irritating elements, such as considerable noise, odors, chemical fumes, dust, smoke, heat, cold, oil, dirt or grease. Work is continually performed outdoors, regardless of weather conditions. Work may involve occasional work at heights or in confined or cramped quarters, or work around machinery and its moving parts. Employees will be required to work beyond normal business hours in response to natural disasters, emergencies, and Town special events. This employee is on call in order to support Town efforts if necessary.