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Help desk analyst jobs in Clovis, CA

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  • Technical Support Specialist III

    PC Solutions 3.9company rating

    Help desk analyst job in Clovis, CA

    Job DescriptionDescription: SUMMARY OF FUNCTIONS: As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment. BASE PAY AND COMPENSATION: The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed. BENEFITS: Employer-Contributed Health Benefits Employer-Contributed Dental & Vision Insurance Employer-Contributed Life Insurance 401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible Flexible Spending Account (FSA) Health Care Program 30% Employee Discount at 13 Prime Steak in Clovis, CA 30% Employee Discount at Yolked Kitchen in Clovis, CA Employee Training and Certifications Paid Holidays - 10 Days Paid Sick Leave Paid Vacation Time Company Sponsored Luncheons and Fully Stocked Kitchen KEY RESPONSIBILITIES: Design, implement, and manage network systems including routers, switches, firewalls, and load balancers. Monitor network performance and ensure high availability and reliability across client environments. Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary. Perform network maintenance and upgrades, including patches and firmware updates. Develop and enforce network security policies, disaster recovery plans, and backup procedures. Conduct regular network performance testing and generate detailed reports. Collaborate with internal teams and vendors to optimize network services. Provide technical support and guidance to clients and junior staff. Stay current with emerging technologies and best practices. Performs review audits of client's current information systems. Perform Disaster Recovery functions for supported end clients. Perform Network and Security Audits. Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations. Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms. Ensure the integrity and security of enterprise data on host computers, multiple databases. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure. Deployment and installation of workstations, hardware and software at client locations. Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above. Driving is a core job function, and alternative transportation methods would not meet operational needs. Requirements: QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field. 3-5 years of experience in network engineering, preferably in an MSP environment. Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies. Experience with firewalls, VPNs, SD-WAN, and network security principles. Familiarity with cloud networking (AWS, Azure) and virtualization technologies. Proficiency in network monitoring tools and remote management systems. Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus. Excellent communication and customer service skills. Ability to work independently and participate in on-call rotations. Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards. Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law Background check and drug screen will be conducted after a conditional offer of employment is made. SKILLS & KNOWLEDGE: Ability to work independently and achieve high standards to meet multiple deadlines. Explicitly proficient communicator, including writing, speaking, editing, proofreading. Ability to work on small and large projects with great attention to detail. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Interpersonal skills such as telephony skills, communication skills, active listening, and client-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Scripting skills (PowerShell) for automation tasks. Understanding and defining the 7 layers of OSI model. Experience in SAN, Nas, ISCSI,RAID Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support. Experience with VoIP systems and wireless networking. Mail protector Migration and DNS configuration Skills. Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
    $38-55 hourly 8d ago
  • Technical Support Specialist III

    13 Prime Steak

    Help desk analyst job in Clovis, CA

    SUMMARY OF FUNCTIONS: As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment. BASE PAY AND COMPENSATION: The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed. BENEFITS: Employer-Contributed Health Benefits Employer-Contributed Dental & Vision Insurance Employer-Contributed Life Insurance 401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible Flexible Spending Account (FSA) Health Care Program 30% Employee Discount at 13 Prime Steak in Clovis, CA 30% Employee Discount at Yolked Kitchen in Clovis, CA Employee Training and Certifications Paid Holidays - 10 Days Paid Sick Leave Paid Vacation Time Company Sponsored Luncheons and Fully Stocked Kitchen KEY RESPONSIBILITIES: Design, implement, and manage network systems including routers, switches, firewalls, and load balancers. Monitor network performance and ensure high availability and reliability across client environments. Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary. Perform network maintenance and upgrades, including patches and firmware updates. Develop and enforce network security policies, disaster recovery plans, and backup procedures. Conduct regular network performance testing and generate detailed reports. Collaborate with internal teams and vendors to optimize network services. Provide technical support and guidance to clients and junior staff. Stay current with emerging technologies and best practices. Performs review audits of client's current information systems. Perform Disaster Recovery functions for supported end clients. Perform Network and Security Audits. Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations. Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms. Ensure the integrity and security of enterprise data on host computers, multiple databases. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure. Deployment and installation of workstations, hardware and software at client locations. Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above. Driving is a core job function, and alternative transportation methods would not meet operational needs. Requirements QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field. 3-5 years of experience in network engineering, preferably in an MSP environment. Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies. Experience with firewalls, VPNs, SD-WAN, and network security principles. Familiarity with cloud networking (AWS, Azure) and virtualization technologies. Proficiency in network monitoring tools and remote management systems. Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus. Excellent communication and customer service skills. Ability to work independently and participate in on-call rotations. Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards. Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law Background check and drug screen will be conducted after a conditional offer of employment is made. SKILLS & KNOWLEDGE: Ability to work independently and achieve high standards to meet multiple deadlines. Explicitly proficient communicator, including writing, speaking, editing, proofreading. Ability to work on small and large projects with great attention to detail. Adept in developing and maintaining strong relationships with management, staff, vendors, and clients. Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy. Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations. Interpersonal skills such as telephony skills, communication skills, active listening, and client-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Scripting skills (PowerShell) for automation tasks. Understanding and defining the 7 layers of OSI model. Experience in SAN, Nas, ISCSI,RAID Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support. Experience with VoIP systems and wireless networking. Mail protector Migration and DNS configuration Skills. Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support. Salary Description $38.00 - $55.00
    $38-55 hourly 13d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Help desk analyst job in Clovis, CA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $47k-70k yearly est. 60d+ ago
  • Computer Technician / Network Technician

    Torian Group

    Help desk analyst job in Visalia, CA

    You will be working with our clients doing user support, software, hardware, and network installation and troubleshooting, as well as recommending and implementing solutions to improve their productivity. You will be working closely in our Visalia office with senior staff who have 15+ years of experience. Full-time - hours are typically 8-5 weekdays. Occasional after-hours work is available. Pay is between $25 and $40/Hr. depending on skills. Required: Well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess excellent problem-solving ability. Integrity and being trustworthy are essential. Live locally, and plan to stay in the area. Eligible to work in the US. IT skills: Microsoft Windows, MS Office 365 apps and services, LAN/WAN. Touch typing, at least 30 wpm. Ability to read and write well and communicate professionally. Enjoy helping others - be comfortable working with unskilled users. Your own car that you can use for work (mileage reimbursed). Clean driving, credit, and legal record. Current COVID vaccination is expected for our staff going onsite. Desired: Previous experience in similar jobs. Proven communication and customer relations skills. Work independently - manage your time, tasks, documentation, and projects. Passion for technology. The desire and ability to continue learning and to share knowledge. Relevant certifications and education. Why work at Torian Group: Positive work environment - our retention rate for staff is far higher than the industry norm. Please talk to our current employees to see why. Rapid professional development Torian Group offers a wealth of technical training resources and opportunities and an environment that encourages and rewards personal excellence and professional development. About Torian Group Inc. Torian Group provides outsourced computer network support to businesses in the Visalia area. We work with our clients to make their business better, not just fix computers. There is an opportunity for creative people to make a meaningful and rewarding impact on our clients business. You will develop meaningful long-term relationships with the clients you work with. Please check our website for details on services offered and how we work with clients.
    $25-40 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Help desk analyst job in Fresno, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-52k yearly est. 10d ago
  • It Support Specialist

    Valley Expetec

    Help desk analyst job in Visalia, CA

    Job Description Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth. We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry. After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs. We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday. Compensation: $55,000 - $85,000 yearly Responsibilities: Provide support to end users of managed services clients Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age Follow specific Service Desk Team documented processes and workflows Work assigned tickets from triage through completion Use our suite of service desk and tools to diagnose and resolve client support issues Refer to client's technical documentation for information that will help you understand and resolve client technology issues Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI Seek assistance from the L3 SDE or SDC when stuck Document service work and time in our PSA/CRM application Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business Work with the SDC to identify chronic service issues across the client base Provide on-call support based on the on-call schedule/rotation Provide on-site service as necessary Maintain technical skills required to perform the SDE role Attend and participate in weekly team meetings and daily huddles Qualifications: A+, NET+, Security+ Certifications Microsoft Certified Professional (MCP) Microsoft Certified Solutions Expert (MCSE) Cisco Certified Network Administrator (CCNA) 2+ years of experience in computer network management Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+) People-oriented, team player who mixes well with colleagues and clients Consistent and steady work ethic Ability to reconcile fact from emotion and make decisions accordingly Why this is a Great Opportunity: A focus on industry-specific training that will ensure continued technical growth from Day 1 About Company Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent. We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals. Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
    $55k-85k yearly 26d ago
  • IT Helpdesk

    Western Valley Meat Company

    Help desk analyst job in Fresno, CA

    Job Details Fresno, CA Full Time 2 Year Degree $22.00 - $25.00 Hourly Up to 50% Any Information TechnologyDescription The IT Helpdesk's role is supporting day-to-day operations. This includes planning, developing, installing, configuring, maintaining, securing, updating, and optimizing hardware/software. Responsible for end user hardware and software support issues, and support staff training where required. Responsibilities Provide end user support for all phones, computers, conferencing equipment, and related hardware. Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status. Support office and production floor equipment Maintain physical backup inventory Document job functions and procedures as necessary. other job tasks as assigned by supervisor or/& manager Qualifications Education/Experience/Certifications Associates Degree or equivalent combination of education and experience. A+ is desirable. Abilities/Key Competencies/Skills Ability to travel between locations (must clean driving record to be insurable) Operate with a customer service approach. Demonstrate sound troubleshooting methodology and problem solving. Demonstrate quality management in the performance of duties. Demonstrate the ability to handle multiple tasks simultaneously. Effective oral and written communication skills. Ability to work as a team member as well as independently. Demonstrate appropriate time management and project planning skills. Seek self-development and learning opportunities. Strong knowledge of commonly used concepts, practices, and procedures within the field. Understanding of basic networking. Western Valley Meat Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision making, or any other basis prohibited by local, state, or federal law.
    $22-25 hourly 8d ago
  • IT Support Specialist

    Innovative Integrated Health

    Help desk analyst job in Fresno, CA

    Job Details Experienced Fresno, CA Full Time $18.00 - $24.00 Hourly Day Information TechnologyDescription Who We Are To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Benefits 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Referral program Retirement plan Vision insurance Job Summary The IT Support Specialist I will be responsible with assisting in the direction of activities that provide support to the Innovative Integrated Health (IIH) mainframe computer environment. The IT Support Specialist I will work within general methods and procedures, exercises considerable independent judgment to select the proper course of action, and is required to ensure conformance with established guidelines, methods, procedures, and policies related to the information technology program area and healthcare. TRAVEL: Travel to other IIH facilities may be required. Essential Job Functions Duties include, but are not limited to: Serve as the first level technical support. Resolves or escalates issues to second level technical support. Handles computer break fixes and configuration issues. Guides employees on technical troubleshooting. Solve technical issues by remote diagnosis on the phone or via internet online support in a timely manner. Support the Helpdesk calls and the diagnosis of equipment problems. Diagnose and assess the building of cables, the replacement of boards, and components to identify or remedy failures. Monitor performance of all functions required to prepare and install microcomputers and related equipment including connections to the data communications network. Coordinates sending out equipment for repair. Knowledge of advanced concepts and basic operating principles of data communications and information systems hardware and software. Attend and participate in staff meetings, in-services, projects, and committees as assigned. Adhere to and support the center's practices, procedures, and policies including assigned break times and attendance. Accept assigned duties in a cooperative manner; and perform all other related duties as assigned. Be flexible in schedule of hours worked. May require use of personal vehicle. Qualifications Working Conditions and Physical Demands The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to access all areas of the center throughout the workday. Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds. Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling. Ability to communicate verbally with an excellent comprehension of the English language. Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment. Experience A minimum of one (1) year of experience within the field of Information Technology is required. Ability to present information in one-on-one and group settings. Ability to communicate information in a professional and confident manner. Demonstrated ability in critical thinking, self-initiative, and self-direction. Ability to conduct training and informational sessions for all staff. Ability to communicate effectively. Education and Certification High School Diploma or GED required. IT Certification highly preferred. Is medically cleared for communicable diseases and has all immunizations up to date before engaging in direct participant contact. Core Values CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants. COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care. CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow. COMMUNITY that fosters connection, belonging, and support for participants and their families. COMMITMENT to quality improvement, innovation, and delivering healthier outcomes. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $18-24 hourly 60d+ ago
  • Help Desk Technician FT (On-Site, Non-Contract)

    Table Mountain Casino Resort 4.1company rating

    Help desk analyst job in Friant, CA

    Under general direction from the Manager of Information Technology (IT) Operations, the IT Help Desk Technician provides frontline technical support for a gaming casino, ensuring the reliability, security, and functionality of IT systems. This role involves troubleshooting hardware, software, and network issues, managing user access, and maintaining compliance with Tribal Gaming Commission (TGC), state, and federal regulations. The technician delivers exceptional customer service by assisting employees with technical problems, supporting IT infrastructure, and ensuring operational continuity for gaming and business systems. This list of duties and responsibilities illustrates only the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: Technical Support & Troubleshooting Install, configure, and maintain desktop computers, laptops, printers, VoIP phones, and peripheral devices to ensure optimal performance for Casino team members and guests. Diagnose and resolve hardware failures, connectivity issues, and performance degradation. Administer user accounts, access controls, and permissions within Active Directory and other IT systems. Monitor, manage, and respond to incoming help desk tickets, emails, and radio requests, prioritizing critical issues and ensuring timely resolutions. Escalate complex or high-priority issues to senior technicians or specialized IT staff.. Support casino administrative systems, point-of-sale (POS) terminals, and internal applications. Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365 applications, business-critical software, and casino administrative systems. User Assistance & Training Provide technical support via phone, email, radio, and in-person interactions. Assist employees with software usage, system navigation, and troubleshooting procedures. Educate staff on IT security best practices to safeguard sensitive casino data. Document common technical issues and resolutions to improve response efficiency. System Maintenance & Compliance Assist with performing routine system checks, updates, and patch management to minimize downtime and prevent security vulnerabilities. Maintain compliance with Tribal Gaming Commission (TGC), federal, and Casino IT policies. Protect confidential information and enforce cybersecurity measures in line with industry regulations. Professional Development & Collaboration Stay current on emerging technologies, industry trends, and security protocols. Work collaboratively with IT team members and other departments to support casino operations. Participate in regular team meetings, training sessions, and professional development opportunities. Direct Reports: None. Access to Sensitive Areas: All areas when accompanied by authorized personnel and/or security. Signatory Authority: None. Minimum Qualifications: High School Diploma or GED - Associates degree preferred. 1-3 years progressive work experience in computer desktop support or equivalent combination of education and experience. CompTIA A+, Network+, ITIL v4, and Microsoft 365 certifications are preferred. Excellent interpersonal skills, written and verbal communication, proven analytical and problem-solving abilities are required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Knowledge, Skills and Abilities: Proficiency in Windows-based systems, including Microsoft Server, Microsoft Office Suite, and enterprise software applications. Understanding of networking fundamentals, including TCP/IP, DNS, and Active Directory administration. Familiarity with Microsoft certification standards and best practices for IT support. Strong troubleshooting and problem-solving abilities for hardware, software, and network issues. Proficiency in word processing, spreadsheets, and database applications in a Windows environment. Ability to prepare, review, and analyze technical documentation and operational reports. Assess technology needs and ensure system performance meets operational requirements. Implement, test, and maintain network systems and software applications. Work independently, manage time effectively, and meet strict deadlines. Maintain confidentiality and uphold casino IT security policies. Communicate clearly and professionally, both verbally and in writing. Build and maintain positive working relationships across diverse teams and cultural backgrounds Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus. Work Environment: While performing the duties of this position, the work environment is occasionally noisy and the employee will work indoors. Additionally, the employee may be exposed to cigarette smoke Must be able to work Nights, Weekends, and Holidays
    $39k-52k yearly est. 60d+ ago
  • Administrative Sr. Support Specialist

    Vets Hired

    Help desk analyst job in Tulare, CA

    Administrative Sr. Support Specialist Become an Administrative Sr. Support Specialist and build a better tomorrow. In this job, youll be working with the Planning and Design Department in Tulare, serving over 5,000 square miles of customers. As an Administrative Sr. Support Specialist, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help build the future? Responsibilities Provides general administrative support to a function such as data entry, copying, filing, and document preparation Performs basic research as instructed; prepares documents, spreadsheets, presentations, and interoffice correspondence Monitors and replenishes office supplies to ensure smooth daily operations, anticipating and addressing any needs or issues that may arise Identifies needs, implements solutions, and maintains records for administrative, organizational, and clerical support activities Updates and maintains databases or spreadsheets relevant to the functions operations, ensuring data accuracy and integrity Provides recommendations for streamlining administrative processes and implementing improvements to enhance efficiency and productivity Processes billings and invoices, and maintains a tracking system to ensure all invoices are accounted for and processed within established timelines Screens visitors, issues visitor badges, and ensures compliance with security protocols A material job duty of all positions is ensuring the protection of all physical, financial, and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity Minimum Qualifications Two or more years of experience performing advanced administrative and clerical functions Preferred Qualifications Associate degree or higher from an accredited program Experience with MS Office Suite, including Word, Excel, Outlook, and PowerPoint Experience with enterprise platforms such as SAP, SharePoint, and DocuSign Working Place: Tulare, California, United States Company : 2025 July Virtual Fair- Southern California Edison
    $84k-156k yearly est. 60d+ ago
  • Part-Time Propane Support Technician

    Suburban Propane 4.5company rating

    Help desk analyst job in Fresno, CA

    We are currently looking for a Propane Support Technician to be responsible for inspecting, maintaining and filling cylinders, as well as, performing general facility maintenance to ensure order and compliance with safety standards. Responsibilities Prepare cylinders and tanks for refurbishing and inspect, maintain and recertify cylinders Help load and unload trucks and unload railcars if applicable Assist with fuel and asset inventory quality and control Fill cylinders for employees and customers Keep facility, equipment, and tanks clean and organized Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** $16.90 - $23.00 an hour (dependant on experience) This position may be eligible for overtime pay based on business needs. Qualifications Clean driving record with a valid Class A or B Commercial Driver's License with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner's Certificate allowing for operation in interstate commerce preferred but not required Ability to lift 50 to 75 lbs. Willingness to work outside in all weather conditions. Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
    $16.9-23 hourly Auto-Apply 25d ago
  • Assistive Technology Professional (ATP)

    Reliable Medical 4.3company rating

    Help desk analyst job in Fresno, CA

    Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $101k-143k yearly est. 60d+ ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Help desk analyst job in Fresno, CA

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 47d ago
  • Support Technician

    Daveandbusters

    Help desk analyst job in Fresno, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $18.25 per hour Salary Range: 16 - 18.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-18.3 hourly Auto-Apply 60d+ ago
  • Information Technology Security and Compliance Analyst

    County of Madera

    Help desk analyst job in Madera, CA

    The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every job, or every employee, will be compatible with this approach. Under direction, ensures the security, confidentiality, and compliance of information technology systems, processes, and data within the County; implements security measures, conducts audits, manages regulatory compliance efforts; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direction from assigned supervisory or management personnel. Exercises no direct supervision over staff.The job functions listed below are not inclusive or exclusive and are intended only as illustrations or examples of the various types of work that may be performed in various divisions/departments. Types of work performed shall be within the scope and licensure (if required) for the classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. * Implements and oversees IT security controls, policies, and procedures to safeguard the County's information assets and prevent unauthorized access. * Conducts regular risk assessments to identify vulnerabilities, assess potential threats, and recommend mitigation strategies to minimize risks. * Monitors and ensures compliance with relevant regulatory standards, such as GDPR, HIPAA, and industry-specific requirements, and collaborate with departments to maintain compliance. * Performs regular security control tests and assessments of IT systems, networks, and applications to identify security gaps and recommend remediation actions. * Develops and manages incident response plans, coordinating timely and effective responses to security incidents, breaches, and data breaches. * Provides security awareness training to employees, educating them about security best practices, policies, and the importance of data protection. * Creates and maintains comprehensive security documentation, including policies, procedures, and incident reports. * Manages vulnerability scanning and patch management processes, ensuring timely remediation of identified vulnerabilities based on risk prioritization. * Generates and presents security reports to stakeholders, highlighting security risks, compliance status, and recommended improvements. * Administers security tools and solutions, including, but not limited to firewalls, intrusion detection systems, directory services, data loss prevention, cloud security and anti-malware software, ensuring their effectiveness and proper configuration. * Analyzes security events, incidents, breaches, and threats to identify root causes, assess impact, and recommend preventive measures. * Develops disaster recovery plans and procedures, including recovery testing, to ensure the availability and continuity of Office of Information Technology systems in the event of unforeseen disruptions, disasters, or data loss. * Collaborate with information technology staff to ensure security measures are planned, integrated, reviewed, tested, and configured. * Assists in developing and maintaining security governance frameworks, policies, and procedures to guide IT security efforts. * Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval. * Performs related duties as assigned. Knowledge of: * Information security frameworks, Critical Security Controls, understanding their principles, implementation, and alignment with organizational needs. * Regulatory compliance standards relevant to the organization's industry and any other regional or sector-specific requirements. * Security technologies, including but not limited to next-generation firewalls, intrusion prevention systems (IPS), endpoint protection, encryption methods, data loss prevention and secure network architecture design. * Risk management methodologies, conducting comprehensive risk assessments, prioritizing identified risks, and devising effective risk mitigation strategies. * Incident response lifecycle stages, ability to lead and coordinate incident response efforts, conduct root cause analysis, and implement improvements based on lessons learned. * Security control tests, vulnerability assessments and industry standards and regulations. * Applicable federal, state, and local laws, codes, and ordinances relevant to the area(s) of responsibility. * Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. * The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. * Tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: * Implement long-term security strategies that align with business goals, involving risk assessment, threat modeling, and proactive security measures. * Dissect complex security issues, analyze patterns within large datasets, and identify emerging threats and vulnerabilities. * Coordinate, direct, and analyze regular internal and external penetration tests. * Create, review, and implement comprehensive security policies, procedures, and guidelines that address a wide range of security concerns. * Lead cross-functional teams, fostering a security-aware culture, providing mentorship, and aligning team efforts toward achieving security objectives. * Manage complex security projects, involving planning, execution, resource allocation, risk assessment, and status reporting to ensure project success. * Evaluate emerging technologies, such as AI-driven threat detection, blockchain security, and cloud security controls, to stay ahead of evolving threats and trends. * Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to the work performed. * Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. * Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. * Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: * Equivalent to a bachelor's degree from an accredited college or university, or equivalent technical certification, with major coursework in computer science, information security technology, or a related field and five (5) years of increasingly responsible experience performing professional information security or computer science work. Licenses and Certifications: * Possession of, or ability to obtain by the time of appointment, an appropriate California driver's license. * Some positions may require possession of, or ability to obtain, nationally recognized industry specific technical certification pertinent to the assigned area(s) of responsibility. The application review process will include screening to ensure applications are complete and meet all minimum qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training, and experience relative to the required knowledge and abilities for the position. Applicants must submit answers that are as complete as possible. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the examination process which may be administered by a written examination, oral interview, or any combination of qualifications appraisal determined by the Department of Human Resources to be appropriate. The Department of Human Resources will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application. Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for one or more of the assessments listed below. Of those passing the initial assessment, only the top 15 will move forward to the appraisal panel. Passing score is 70% out of 100% on each assessment section. If only one assessment is conducted, the weight for that assessment will be 100%. THE APPRAISAL PANEL (100%) IS TENTATIVELY SCHEDULED FOR WEDNESDAY, JANUARY 7, 2026. To move forward in the application process, you must complete an online application through our website ****************************************************** All job postings are also included via the TDD phone at ************ and the 24-hour job line at ************. Please attach a copy of your unofficial transcripts (indicating when the degree was awarded) to your application or your application may be considered incomplete. Resumes may be uploaded, but cannot be used in place of a completed application. Those applicants claiming veteran's preference must submit a copy of their DD-214 form along with the application. Candidates who attain ranking on an eligible list and are involuntarily called to active duty may be considered for eligibility reinstatement upon their return. Placement on Eligible List: The Civil Service Commission may limit the number of qualified applicants eligible to participate in the examination process. If two or more candidates have the same total final score on an examination, they shall be ranked in order of their scores in that portion of the examination which has the greatest weight. The names of two or more eligibles having final ratings which are identical shall be grouped on the eligible list as tie names with equal rank for certification and appointment purposes. Candidates who are successful in all phases of the examination process will be placed on an eligible list, in rank order based on a calculation of their total score from the examination process. The eligible list established by this recruitment will be active for a minimum of six (6) months or one (1) year, unless otherwise determined by the Director pursuant to section 6-4 (b) and may be extended for up to an additional year by the Commission. PRE-EMPLOYMENT MEDICAL REQUIREMENTS: As a condition of employment with the County of Madera, a candidate must submit to a Tuberculosis (TB) screening, and related follow up testing as necessary. Designated classifications* are also subject to a medical examination, which includes a review of medical history. TB screenings and medical exams are administered by the Madera County Public Health Department and/or health care professional designated by the County. Designated classifications required to submit to an employment medical examination generally include those that are physical in nature or as may be required by law. If you have any questions about the pre-employment requirements, please contact the Department of Human Resources at ************** or *******************. ELIGIBILITY FOR EMPLOYMENT: You will be required to submit verification of your identity and citizenship or legal right to work in the United States at the time of and as a condition of an offer of employment. As a condition of employment, all prospective employees shall be required to be fingerprinted (Live Scan) and/or undergo a background investigation. EQUAL EMPLOYMENT OPPORTUNITY Madera County does not discriminate on the basis of race, color, religion, sex, gender, gender identity, gender expression, transgender status, national origin, age, disability (physical or mental), medical condition, pregnancy, genetic information, ancestry, marital status, sexual orientation, veteran or military status, political affiliation, or any other basis protected by Federal or State law.
    $86k-124k yearly est. Easy Apply 11d ago
  • Sign Production & Installation Specialist

    Fastsigns 4.1company rating

    Help desk analyst job in Fresno, CA

    Replies within 24 hours Benefits: 401(k) Competitive salary Health insurance Production & Installation Specialist - Signs & Graphics FASTSIGNS | Fresno CA Full-Time | In-Store + On-Site Installations | Monday-Friday | Day Shift About FASTSIGNS: FASTSIGNS is a nationwide leader in custom signs and visual graphics. At our Fresno CA location, we help businesses communicate their brand through impactful signage. We're looking for a dependable and hands-on Production & Installation Specialist to join our team and help bring our clients' visions to life. Key Responsibilities: Operate printers, laminators, cutters, and other equipment to produce signs Assemble, finish, and prepare signs for delivery or installation Perform on-site sign installations (wall, window, vehicle, monument, etc.) Load/unload materials and maintain organized production space Follow work orders, quality standards, and safety protocols Communicate with team members and occasionally with clients during installs Maintain tools, vehicles, and equipment in good working condition Qualifications: Experience in sign production, general construction, or a related field Basic knowledge of tools, measuring, installation hardware, and ladders/lifts Must be able to lift 50+ lbs and work on ladders or lifts when required Valid driver's license with clean driving record (required) Strong attention to detail and pride in quality workmanship a must Comfortable working indoors and outdoors in various conditions High school diploma or equivalent Bonus Skills (Not Required): Wide-format printing or vinyl wrapping experience CNC routing, electrical, or fabrication experience Forklift or boom lift certification Benefits: Competitive hourly pay (based on experience) Health insurance options 401(k) with employer contribution Paid time off (PTO) and paid holidays Monday-Friday schedule - no nights or weekends Career development opportunities through FASTSIGNS University Supportive, team-focused work environment How to Apply: Click Apply Now to upload your resume. If you have any examples of past sign or installation work, feel free to include them. Join a growing team where your skills make a visible impact every day! Compensation: $39,500.00 - $52,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $39.5k-52k yearly Auto-Apply 60d+ ago
  • IT Specialist in Lindsay, Ca

    Employnet

    Help desk analyst job in Visalia, CA

    Shift: Day Rate: $28.00 - $35.00 The IT Specialist is responsible for maintaining and supporting all technology systems within the juice manufacturing plant, including hardware, software, network infrastructure, production systems, and user support. This role ensures smooth day-to-day plant operations by troubleshooting issues, implementing technology solutions, and maintaining compliance with company IT policies and cybersecurity standards. Key Responsibilities: Provide on-site and remote IT support for all plant employees and departments. Install, configure, and maintain plant computers, printers, scanners, network devices, and related peripherals. Maintain and troubleshoot production-related IT systems such as PLCs, HMI interfaces, labeling systems, and manufacturing software. Manage and support ERP, inventory, and production tracking systems. Coordinate with corporate IT or external vendors for system upgrades, backups, and security updates. Monitor network performance and resolve connectivity or performance issues. Manage user accounts, permissions, and access controls in accordance with company policies. Ensure data security and backup procedures are properly followed and documented. Support implementation of new technology, including hardware, software, and automated systems. Provide employee training on system use and IT best practices. Maintain accurate documentation of IT assets, configurations, and support tickets. Participate in audits, safety programs, and continuous improvement initiatives related to IT systems. QualificationsQualifications: Education & Experience: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2-4 years of IT support experience, preferably in a manufacturing or industrial environment. Technical Skills: Strong knowledge of Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP). Experience with ERP, MES, or inventory management systems. Familiarity with PLCs, SCADA, or other production automation systems (a plus). Understanding of data backup, cybersecurity, and user support processes. Ability to troubleshoot hardware, software, and connectivity issues efficiently. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities with attention to detail. Ability to work independently and prioritize multiple tasks. Team-oriented mindset with flexibility to support production needs on short notice. Physical Requirements: Ability to lift up to 25 lbs occasionally. Must be able to walk through production areas and climb stairs as needed. Availability for occasional after-hours or weekend support during system upgrades or outages. #EmploynetJobsVisalia
    $28-35 hourly 56d ago
  • Peer Support Specialist - The Lodge

    RH Community Builders 3.3company rating

    Help desk analyst job in Fresno, CA

    Job Description Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community. Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services. Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development. Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups. Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate. Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities. Documents activities in accordance with Department and program requirements. Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment. Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers. Greets and welcomes clients and family members/caregivers upon arrival to programs/offices. Minimum Qualifications (Knowledge, Skills, and Abilities) Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer High School Diploma or GED Knowledge of Basic Recovery and wellness concepts and behavioral health services; public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources; Knowledge of Office procedures and practices to include computer usage; Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds; Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team; Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public; Ability to Maintain confidentiality of all information;
    $38k-54k yearly est. 26d ago
  • IT Specialist

    Harris Ranch Beef Co 3.8company rating

    Help desk analyst job in Selma, CA

    Job Details Harris Ranch Beef Company - Selma, CA Full Time $20.00 - $25.00 Hourly Admin - ClericalDescription Who we are: Harris Ranch Beef Company is a family-owned company in the heart of the San Joaquin Valley. Its founding over 30 years ago started an unwavering tradition of producing beef at its finest. An industry leader, Harris Ranch Beef Company controls all aspects of beef production, from our feedlot to our innovative processing facility. The end result is wholesome, grain-fed beef known throughout the West for quality, consistency, and delicious flavor. We owe our success to our friendly, driven employees who thrive in our fast-paced environment. To reward their hard work, we offer our employees a wide variety of competitive benefits to support their health and wealth, such as: Health, Dental, & Vision Insurance Weekly Pay Career growth opportunity 401(k) with up to 3% company match Life Insurance Paid Vacation Accident, Critical Illness, & Short-Term Disability Insurance Join the Harris Ranch Beef family and see how far your drive can take you! The IT Specialist's role is supporting day-to-day operations. This includes planning, developing, installing, configuring, maintaining, securing, updating, and optimizing hardware/software. Responsible for end user hardware and software support issues, and support staff training where required. Responsibilities Provide end user support for all phones, computers, conferencing equipment, and related hardware. Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status. Aid in managing servers, including, but not limited to, e-mail, print, database, RDS, IIS, and backup servers and their associated operating systems and software in an ESXi environment. Aid in the installation, configuration, maintenance, and troubleshooting of server hardware and software. Document job functions and procedures as necessary. Education/Experience/Certifications Associate degree or equivalent combination of education and experience. A+ is desirable. Qualifications Abilities/Key Competencies/Skills Ability to travel between locations. Operate with a customer service approach. Demonstrate sound troubleshooting methodology and problem solving. Demonstrate quality management in the performance of duties. Demonstrate the ability to handle multiple tasks simultaneously. Effective oral and written communication skills. Ability to work as a team member as well as independently. Demonstrate appropriate time management and project planning skills. Seek self-development and learning opportunities. Strong knowledge of commonly used concepts, practices, and procedures within the field. Knowledge of Microsoft Windows Server 2008 R2/2012 R2/2016/2019 operating systems Knowledge of Windows 10/11 operating systems Understanding of basic networking. Experience, and understanding of Microsoft SQL, Exchange, IIS, VOiP Fortigate/Sonicwall, O365 technologies is desirable. Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable. This position is subject to E-Verify Start your journey towards success, join our family and let's grow together! Harris Ranch Beef Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision making, or any other basis prohibited by local, state, or federal law.
    $20-25 hourly 10d ago
  • Computer Consultant Specialist

    Usc 4.3company rating

    Help desk analyst job in Parksdale, CA

    The USC Department of Financial and Business Services includes Business Services, Student Financial Services, the Ticket Office, and USCard Services. Our mission is to deliver exceptional customer service and support to the entire university community. USCard Services provides physical identification credentials to the USC community - including students, faculty, staff, and affiliates - and manages a variety of related services. These include access control for university facilities, student meal plans, discretionary accounts, faculty and staff payroll deduction accounts, as well as support for Mailing, Ticket Office, and Cashier Office services. At USC Financial and Business Services - USCard Services, we're driven by our commitment to uphold the university's unifying values and deliver exceptional service to our community. Learn more about USCard Services at mycard.usc.edu The USC Department of Financial and Business Services (FBS) - USCard Services is seeking a Computer Consultant Specialist to join our team! Work Arrangement: This position is fully onsite and involves supporting operations across two campuses. The Opportunity: As the Computer Consultant Specialist, you will provide specialized technical support, assistance, and advice on the use of computer hardware, software, and networks to faculty, students, and staff. You will deliver outstanding customer service and proactively assist with any technology needs, ensuring users have the support they need to succeed. The Accountabilities: Provides expert consulting services in specialized areas such as specialized software, critical computer/networked systems, data access/analysis, and/or academic research. Provides support for specialized software/data installation, configuration and planning. Investigates and analyzes various specialized computing options and solutions. Seeks opportunities to integrate systems and services for collaboration between units and/or the university at large as appropriate. Partners with departmental and/or central information technology service groups to establish or maintain system interfaces and day-to-day operational processes. Plans, designs, and conducts specialized end user training for groups or individuals. Plans and implements new, upgrades and/or specialized software releases. Determines impact of changes, recommending and facilitating delivery to users. Interacts with hardware and software vendors as well as outside technical support providers/consultants to establish competitive pricing, warranties, etc. and maintain supportive relations for critical functionality of applicable products. Researches, gathers, organizes and summarizes data for reports. Analyzes data for trends or conclusions and presents results and recommendations to supervisor. Stays informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars. Performs other duties as assigned or requested. The University reserves the right to add or change duties at any time. Qualifications: All candidates for the position of Computer Consultant Specialist must meet the following minimum qualifications: Bachelor's degree; however, combined experience/education as substitute for minimum education. 3 years of related work experience; however, combined experience/education as substitute for minimum work experience. Expert skill-level in specialty area and experience in computing environments. User support experience with servers, operating systems, workstations, networks, LANs and network software. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. The ideal candidate for the position of Computer Consultant Specialist meets the following preferred qualifications: Bachelor's degree in computer science. 4 years of related experience. Data center experience. The Trojan Family Rewards: We offer a wide variety of benefits and programs that support our staff and their families. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate range for this position is $39.58 - $49.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education Minimum Work Experience: 3 years Combined experience/education as substitute for minimum work experience Minimum Field of Expertise: Expert skill-level in specialty area. Experience in computing environments. User support experience with servers, operating systems, workstations, networks, LANs and network software. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $25k-37k yearly est. Auto-Apply 4d ago

Learn more about help desk analyst jobs

How much does a help desk analyst earn in Clovis, CA?

The average help desk analyst in Clovis, CA earns between $33,000 and $68,000 annually. This compares to the national average help desk analyst range of $26,000 to $52,000.

Average help desk analyst salary in Clovis, CA

$47,000
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