Help desk analyst jobs in Eugene, OR

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. Summary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles. Essential functions of the job * Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems * Support of disaster recovery solutions * Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security * Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix * Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets. * Perform system documentation maintenance and review in ConnectWise * Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages. * Improve customer service, perception, and satisfaction * Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently * Escalate service requests that require engineer-level support * Enter time and expenses in ConnectWise according to company procedures * Complete assigned training materials and blueprints on the ConnectWise University * Work through project tickets and phases in ConnectWise as assigned by a Project Manager * Enter all work as service or project tickets into ConnectWise * Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job. * Other duties as assigned. Competencies: To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position. * Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction. * Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately. * Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues. * Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks. * Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required. Skills and abilities * Ability and desire to provide exceptional customer service * Ability to act with a sense of urgency while paying attention to detail * Ability to multi-task effectively and thrive in a fast-paced environment * Ability to communicate in a positive, effective, and efficient manner * Ability to work independently and as part of a team * Ability to prepare, organize, and present information to groups of people * Ability to match solutions to prospective client needs * Ability to work after-hours and on-call shifts * Technical skillset in hardware setup and troubleshooting * Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.) * Proficient with typing, use of Microsoft Office Applications, and the Internet Qualifications: * Minimum of one (1) year of experience in an IT bench, support, or consulting role * Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory * Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting * Minimum of one (1) year of experience providing excellent exceptional service directly to end users * A BA/BS in related field is preferred * One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred * Must have reliable transportation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Language Skills: Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees. Math Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions. Computer Skills Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required. Physical requirements essential to perform the duties of the job * Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid * Frequently operates a motor vehicle while traveling to client site * Frequently exposed to outside elements when traveling to client site * Frequently sits and/or stands for long periods * Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting * Frequently work in a well-lit, tempered room * Frequently views the computer to perform duties * Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. * Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. Competitive Benefits Package Include: * Medical Insurance * Dental/Vision Insurance * Life Insurance * Flexible Spending Account Options * Supplemental insurance * 401K with company match * Profit Sharing upon goal attainment * Paid Time Off * Paid Holidays * Ongoing training opportunities Must have reliable transportation and pass pre-employment screening. Equal Opportunity Employer Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description If you have an entrepreneurial spirit, coupled with a willingness to work hard to reach your goals, you may be a great fit as our next vCIO. By working with our small and medium business clients, you will be helping our customer-focused IT team provide world class service. Our services, reputation, and sustained company growth are all great reasons to join us. vCIOs maintain and develop company standards and best practices and work proactively toward aligning customers based on industry standards. vCIOs are also contributing members of the Technology Alignment Process (TAP) Team, assisting clients with their IT strategic roadmapping. This position reports directly to the Sales Manager and indirectly to the Operations Director. Duties & Responsibilities Understand StepUP Technology Alignment objectives, as well as the role and function of other technical team members. Act as the main point of contact both to the client within our organization and within our organization to the client. Attend all TAP (Technical Alignment Process) team meetings to collaborate and work on improving the customer TAP experience. Conduct and/or attend regular client tactical meetings with the TAMs (Technology Alignment Manager) as needed to keep clients updated on status. Attend bi-weekly TAP Team strategy meetings as a functioning member of the TAP team. Perform at least one unique client touch per client per month. Develop and maintain working knowledge of assigned customers' environments and IT challenges. Keep client account information up-to-date including agreements, key contacts, and sales documents. Identify customer technical risk and collaborate with internal teams appropriately. Become a valued member of the Standards and Alignment Committee to continue to develop and refine our standards. Maintain training and proficiency in StepUP's my ITprocess/TruMethods processes and procedures Maintain a weekly vCIO playbook documenting your activities for the week. Develop business acumen with key contacts at client sites. Advise and train clients on how to use the Support Desk team outside of the proactive TAP process. Maintain high positive client and user satisfaction and relationships and client feedback ratings. Keep up to date with relevant IT developments and telecommunication systems, hardware, and software applications within the industry. Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company. Aid in the training, mentoring and development of other vCIO staff, as assigned. Manage and/or generate any escalated service issues and ensure their resolution. Perform other appropriate duties and responsibilities as assigned by the Sales Manager or TAP team Leader. Adopt continuous learning and improvement processes in all aspects of the position. Skills & Requirements Strong written and verbal communication Strong interpersonal skills Excellent organizational, project management, coordination, and prioritization skills Strong problem-solving and self-guided learning skills Show initiative when undertaking tasks and good self-task management Committed to undertaking duties efficiently, with a strong attention to detail Able to work well both within the TAP team environment and independently High degree of confidentiality High degree of punctuality Ability to take, interpret, and follow instructions Customer service orientated Ability to work with staff at all levels within the company and work in accordance with company policies and procedures A reliable personal vehicle, valid driver's license, car insurance and a satisfactory driving record Success in previous account manager for business to business relationships Key Performance Indicators (KPI) Client profitability based on gross and net margins across clients' monthly agreements Number of completed Technology Alignment my ITprocess reviews completed Number of completed client Strategic Business Reviews (SBR) according to the scheduled frequency Number of unique client touches per week Number of vCIO TAP hours performed % of weekly TODO assignments successfully completed on time as assigned by TAP team % and quality of assigned quarterly “ROCKS” (ROCKS are defined as shared quarterly team goals) Retention % for assigned clients Additional non-recurring revenue % above the Monthly Recurring Revenue (MRR) Client and staff satisfaction ratings, measured by client ratings and any direct client complaints Satisfactory achievement of ongoing targets, goals, and objectives as set by the Sales Manager or TAP team leader Pay & Benefits Annual salary upon hire: $60,000-70,000 DOE Paid time off Recurring performance and salary reviews Healthcare Reimbursement 401k match Telemedicine plan Mileage and expense reimbursement Company sponsored Employee Engagement program This is a full-time, salaried position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing end-user support for hardware, software, and access issues, Active Directory and Office 365 user administration and support end-users. Qualifications: + 1+ year of experience in a help desk or technical support role + Active Directory + Microsoft Office 365 + Windows server + Troubleshooting + Excellent customer service and communication skills Onsite: You must live in the Eugene area to be considered for this position. Starting pay: $25/hr Excellent benefits, friendly and welcoming team! Requirements - Minimum of 1 year of experience in an IT support or help desk role. - Proficiency in Active Directory user administration. - Strong knowledge of Microsoft Office 365 applications. - Familiarity with Windows 10 operating systems. - Ability to troubleshoot hardware, software, and system access issues effectively. - Excellent communication and customer service skills. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Job Description Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs. Responsibilities Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues. Install, configure, and maintain hardware, software, and other IT assets. Document and maintain accurate records of all support requests and activities. Ensure customer satisfaction by providing timely and effective communication and follow-up with customers. Collaborate with team members to identify and resolve complex technical issues. Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices. Maintain a positive and professional attitude at all times, even in challenging situations. Requirements Associate's or Bachelor's degree in Information Technology or related field. At least 2 years of experience providing technical support in a customer-facing role. Knowledge of IT hardware, software, and networking principles and practices. Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks and projects simultaneously. Benefits Benefits Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible. Some benefits occur after a probationary period and depend on the position Paid vacation Sick Leave Insurance (medical, dental, vision, Rx) 401k FSA Account Company provided iPhone Laptop

The Peer Support Specialist provides a variety of recovery-oriented services to individuals enrolled in early intervention and adult programs who have self-identified as desiring peer supports. The Peer Support Specialist works, to promote greater independence, community integration and recovery. Services provided by peers include a wide variety of supports, services and advocacy that contribute to a client's ability to engage in ongoing treatment and work towards less dependence on traditional mental health treatment. These activities acknowledge the importance of involving significant others and other natural supports in the persons treatment that could positively impact their recovery. Status: Part Time 20 Hours a WeekLocation: EugeneWork hours: The position is part-time with varying hours. Monday - Friday (Weekends if needed) Starting Wage: $21.15 an hour Wage Scale: $21.15 to $26.74 Knowledge: [Education] Hold a Peer Support Specialist Certification from a State Approved training program. [Experience] 1-2 years of experience is required. Skill: [Communication factor] Regular communication inside and outside the organization to exchange ideas and gather information. Requirements: Flexible hours, may require some weekends and evenings.. Oregon Drivers License and Acceptable Driving Record Must have the ability to get to work sites in a timely manner. Willingness to work outside one's own comfort level. Effective role modeling including appropriate dress, communication and work behaviors for the job being supported. Ability to establish relationships with the employee to become familiar with learning styles. Benefits: Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more!Life Insurance PlanPaid Holidays - holidays worked paid at premium Paid Sick and Personal Time OffGym or other wellness reimbursement Employee referral reward program 401K after eligibility requirements are met Full Position Description given upon interview Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************. As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. All People of All Color. All Religions.

**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction. The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position. **Key Responsibilities** + Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner + Process orders, returns, exchanges, and warranty claims accurately using internal systems + Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary + Provide accurate information about products, services, and company policies + Maintain and update customer records in CRM or ERP systems + Track and follow up on open issues to ensure timely resolution and customer satisfaction + Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs + Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction **Qualifications** + High school diploma or equivalent required + 1-3 years of experience in customer service or a similar client-facing role preferred + Strong communication and interpersonal skills + Basic computer proficiency and comfort with using internal systems + Ability to multitask and remain calm under pressure + Must be self-motivated, detail-oriented, and a team player **Schedule & Work Environment** + **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time + **Work Week:** 40 hours, with occasional opportunities for overtime **Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you! ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you. Job Overview: As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. Key Responsibilities: Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability. Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards. Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date. Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations. Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security. Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment. Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT. Competitive Compensation: We offer competitive rewards for your compensation and efforts. Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field. Education: Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required. Experience: 3+ years of experience in data center operations, with a strong focus on independent or freelance projects. Technical Skills: Extensive hands-on experience with Cisco and Juniper networking devices. Strong proficiency in managing and troubleshooting Windows and Linux-based systems. Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). Experience with virtualization technologies such as VMware or Hyper-V is a plus. Certifications: Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General Requirements: Ability to travel to various data center locations on short notice. Flexibility to work outside regular hours, including nights and weekends if required. Must have access to necessary tools and equipment to perform data center tasks. Strong problem-solving skills, with the ability to work independently and remotely. Excellent communication skills for collaboration with remote teams.

Full-time Description Willamette Family is looking for passionate people that have a passion for giving back. Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment. Under general supervision, PSS will work directly with individuals in Willamette Family outpatient programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery. About the agency: Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare Location: Willamette Family, Downtown Treatment Center Position Type: Full-time Compensation: $21/ hr Shift Hours & Days: Monday-Thursday 12:15pm-8:45pm, and Friday 12pm-8:30pm Employee Benefits include: Health, Dental, Vision, life, and Supplemental insurance options Healthcare Flexible Spending (FSA) 403b Retirement Savings with company match Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support and more! Requirements Employment Requirements: Criminal Background check conducted by the Department of Human Services Background Check Unit Pre-Employment Drug Screening (Including THC) Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential. Minimum Requirements: Successful completion of OHA-approved training. Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM. A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction Be acquainted with local community resources. Good verbal, written, and computer skills. Able to work some evening and/or weekend hours. Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2. PREFERRED QUALIFICATIONS Valid Oregon driver's license Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit. EQUAL OPPORTUNITY EMPLOYER Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation. Salary Description $21

AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities. Veterans Statement Lane Community College actively recruits veterans and those with disabilities for all positions. For accommodations and questions call Human Resources at ************. * Veterans, please e-mail or fax your documentation (DD214/DD215/letter of disability) to Jill Deneault in Human Resources: ********************; fax ************. * Lane Community College ensures that all veteran documentation submitted to HR will remain confidential. Position Information: Posting Number: 250122 Job Title: Part-Time College Now CTE Outreach Support Specialist Applicant Notification: Department Information Our Workforce Development Department is seeking to hire a part-time College Now CTE Outreach Support Specialist. Application Information * Provide all documents as requested. * A resume may not take the place of any section of the application. * Transcripts are required for this position at the time of application. See instructions below. * Incomplete applications will not be considered. * Applications will remain in the applicant pool until the position(s) is filled. Location: Main Campus Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $17.81 - $26.12 (Classified Hourly Pay Grade 7) Salary/Compensation Statement: * Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered. * Part-Time Benefits may be available for qualified employees. Grant Statement: Continuation of position is contingent upon grant-funding. Working Schedule: * In-person, flexible hourly schedule tied to 12-month academic calendar. * The position may require weekend and evening availability tied to K-12 CTE outreach events and programming. * Routine travel may be required. * Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12-month period. FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: 260 Day (12 Month) Annual Schedule Details: Quicklink for Posting: ************************************** POSTING TEXT Posting Date: 11/06/2025 Closing Date: 06/30/2026 Applicant Pool: No Open Until Filled: No Required QUALIFICATIONS Required Education: High school graduation or equivalent is required. Required Experience: Two (2) years of general office experience performing the full range of office support duties. Licensure or Certification Requirements A current Oregon driver's license. Conditions of Employment: * Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail. * Must work and reside in the state of Oregon at the time their work is being performed. Preferred QUALIFICATIONS Preferred Education Preferred Experience * College academic advising. * Community College recruitment and outreach. * Public speaking, including small and large groups. * G suite, Microsoft Office, and Zoom * Working with high school populations, including students and staff. * Demonstrated experience effectively utilizing social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others. * Multicultural experience through direct interaction with a variety of cultures, regardless of whether the specific cultures are based on nationality, geographic origins, religion, race or other societal cultural indicator. Direct interaction may include work ranging from the advocacy of various cultures in a society, to the promotion of policies that maintain cultural diversity, to serving and supporting diverse and protected class persons in multicultural work and learning settings. Language Statement We welcome multilingual applicants who can support and welcome all students. Bilingual/Multicultural Statement: Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education. Equivalency Statement: We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning. Position Purpose: This position provides support to the Workforce Development division to help align work with our secondary education partners. This role will work collaboratively with peers in the different campus departments and divisions, and with external partners such as Lane Education Service District (LESD), to provide coordination efforts for career technical education programming (e.g. Hands-On Career Day, CTE Signing Day, CTE Summer Camps, Regional Advisory Committees) and career-connected learning initiatives. Essential Functions: * Event planning and event coordination for CTE outreach programs, CTE articulation meetings, and CTE recruitment programs (including Hands On Career Day(s), CTE Summer Camps, CTE Signing Day, and CTE articulation meetings). * Coordinates with internal and external partners to develop, coordinate and facilitate K-12 CTE programming. * Coordinates with internal and external partners to analyze, report, and present program analysis and evaluations. * Compiles, composes and/or edits and produces reports, charts, instructional materials and correspondence; performs production typing of materials; prepares reports on department activities. * Develops program promotional materials, media ads, brochures, flyers and public service announcements within established College guidelines, prepares displays, brochures, flyers, and other materials using desktop publishing software; prepares handouts and presents materials on the department or program; makes presentations to students, civic and community groups; represents the supervisor, as required. * Reviews, revises or recommends changes in operating procedures to improve office efficiency or effectiveness; maintains tickler system. * Assists supervisor with budget recommendations and justification with a supervisor; analyzes and interprets budget and financial data; maintains department program budget records; verifies expenditures and codes to appropriate account; recommends and processes transfer of funds between budget categories; requests or initiates journal entries to correct or adjust charges against accounts; develops and monitors budgets for grants. * Performs purchasing functions for the department within established College or departmental guidelines; researches availability and prices of items used by department; assists in developing bid proposals for larger items and with the screening of bid proposals. * Assists in the analysis, monitoring and maintenance of budgets and grants for the department; prepares basic financial reports such as a balance sheet or income statements; reviews budget expenditure reports and brings major variances to the attention of the department head or supervisor; uses a microcomputer or manual methods to post expenditures to spreadsheets or journal to track department costs. * Performs other office support related duties including answering phones, taking messages, filing, copying, ordering and maintaining supplies and forms, preparing bulk mailing, distributing mail and providing general information to staff, students and the public; schedules facilities, meetings or training events and makes appointments for staff and students; plans, schedules and makes logistical arrangements for staff training and in-service programs; makes travel arrangements for staff and processes mileage and travel reimbursements; attends meetings relating to program duties; prepares and distributes meeting agendas and minutes. * Role model the principles and concepts of social justice in daily work. * Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students. * Other duties as assigned. Equity and Inclusion * Demonstrate Lane Community College's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities. * Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status. * Must demonstrate an active concern for meeting the needs of students, staff, and the public. * Actively assist with ADA compliance in conjunction with Lane Community College's Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities. Supervision Statement: Reports to and works under the overall policy guidance of the Division Dean of Workforce Development. Work is performed independently based on previous knowledge and professional judgment, according to local, state, and federal regulations, applicable laws, college policies, and program guidelines. Work is reviewed by the supervisor for the effective coordination of the project/program and the quality of services provided. Physical Demands/Working Environment: While performing the essential functions of these positions, employees in this classification may be required to sit, stand, keyboard, write, listen, and speak for extended periods of time Work involves concentrated mental and visual attention for sustained periods of time. Work may require transporting materials up to twenty-five (25) pounds. Work Safely. Knowledge Skills and Abilities: Knowledge of: * Event planning, event coordination, and event/program evaluation * K-12 systems and familiarity with CTE pathways * College academic programs * Academic standard procedures and processes, as well as degree, certificate, and college transfer program requirements. * Accelerated learning models (dual credit, sponsored dual credit, AP, IB, etc.). * Special program rules, regulations, guidelines and pertinent statutes. * Campus and community resources. * Interpersonal communication techniques. * Best practices in remote/virtual communication and collaboration. * Best practices in customer service. Skills in: * Event planning, event coordination, and event/program evaluation * Effective communication, both orally and in writing. * Utilization of social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others. * G suite, Microsoft Office, and Zoom. * Presenting to small and large groups. * Time management. * Establishing and maintaining positive, effective relationships with K-12 students, teachers, and administrators, as well as college faculty and staff. * Technology, including word processing, spreadsheets, databases, G Suite, Microsoft Office, Zoom, Banner and student systems, my Lane, email, social media, and student tracking systems. * Customer service. Ability to: * Coordinate with multiple partners to plan, coordinate, facilitate, and evaluate events and programs * Maintain professional business standards of conduct, presentation, and communication in all community outreach and recruiting activities. * Demonstrate commitment to college goals. * Use active listening techniques to effectively advise and guide students. * Apply the knowledge of programs to students' situations and provide students with accurate advice and appropriate referral. * Read, understand and interpret Lane Community College program requirements, as well as four year program requirements. * Establish and maintain effective working relationships with college staff, faculty, high school personnel, community members, students and families. * Communicate and interact effectively with individuals from a variety of ethnic, cultural and socioeconomic backgrounds, including minorities, LGBTQ students, bilingual students and students with disabilities and special needs. * Work independently and as part of a team. * Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes. Applicant Instructions: Application Instructions * Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties. * The Curriculum Vitae (CV)/Resume may not take the place of any section in the application. Required Documents To be considered a candidate for this position, all of the following must be included in the application package: * Application - Complete and submit online via the applicant portal. * Resume/CV - Comprehensive of experience, education, and accomplishments. * Cover Letter - Clearly detailing how you meet the qualifications for the position. * Transcripts - See instructions below. If applicable: DD214 - Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, ********************, Fax: ************ Additional documents and letters of reference are not accepted. Questions? * For assistance with the online application call Human Resources at ************ * For position questions contact Justin Chin, **************** How to monitor your application * Enter ********************** into your Safe Senders list. Notifications will be sent toward the end of the search process. * Visit your Employment Opportunities account. The main page will show your status in the search. Positions close at 9:00 pm PST on closing date. Transcript Instructions: Transcripts are required * If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted. * International degrees will require a foreign degree evaluation for their US equivalent. For more details, click here. Attach under "Optional Document", fax, email, deliver or mail to: Lane Community College High School Connections / Dept. Liaison Attn: Justin Chin 4000 E 30th Ave Eugene OR 97405 Fax: ************** Email: **************** Union Association: LCC Employees Federation (Classified)

Details Information Job Title Ranch Student Technician Appointment Type Student Employee Job Location Union Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $19.50 (Standard); $19.00 (Non-Urban); $20.50 (Portland Metro) This recruitment will be used to fill three part-time (a maximum of 24 hours per week) Student Technical Assistant positions for the Eastern Oregon Agricultural Research Center at the Union Experiment Station in Union, Oregon for Oregon State University (OSU). LOCATED SIX HOURS FROM CORVALLIS. Performs routine to complex technical or specialized tasks in support of ranch operations. Transferable Skill Development OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below: Communication, Critical Thinking, Teamwork, Professionalism Position Duties 100% ranch operations. May include care and maintenance of animal facilities and other related tasks. Minimum Qualifications Full Employment Eligibility Requirements can be found here: ******************************************************************************************** * Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study * Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment * Must meet the applicable minimal enrollment standard * High School student: Regularly enrolled in a high school or participating in a home-schooling program * Undergraduate and post-baccalaureate student: 6 credit hours per term * Undergraduate international student: 12 credit hours per term* * Graduate student officially admitted to Graduate School: 5 credit hours per term * Graduate international student officially admitted to Graduate School: 9 credit hours per term* * International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center. Additional Required Qualifications Preferred (Special) Qualifications Experience working in a farm/ranch setting. Working Conditions / Work Schedule LOCATED SIX HOURS FROM CORVALLIS. * Work is performed in barns and outdoors in various locations, off main campus. * May have exposure to noxious odors, loud noises, and machinery. * May be exposed to extreme weather conditions. * May maneuver up to 50 lbs. and may be required to stoop, bend and kneel on hard floors as necessary. * Flexible hours as needed to complete experiments/projects. Posting Detail Information Posting Number P12532SE Number of Vacancies 3 Anticipated Appointment Begin Date 10/15/2025 Anticipated Appointment End Date Posting Date 09/29/2025 Full Consideration Date Closing Date 06/30/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants When applying you will be required to attach the following electronic documents: ● A Resume For additional information please contact: Aaron Ricker at *************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years. OSU will conduct a review of the National Sex Offender Public website prior to hire. Note: All job offers are contingent upon Human Resources final approval Supplemental Questions

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support

Full-time Description Willamette Family is looking for passionate people that have a passion for giving back. Our Peer Support Specialists (PSS) are self-identified people in recovery from a substance use disorder or mental health disorder or a family member of a former recipient of addiction treatment. Under general supervision, PSS will work directly with individuals in Willamette Family men's and women's residential programs by assisting in the promotion of abstinence, self-sufficiency, and self-determination. The PSS works in helping teach concepts of health promotion involving physical, mental, and social well-being and removing all other identified barriers to recovery. About the agency: Willamette Family is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family was recently accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare Compensation: $21/ hr Shift Hours & Days: Sunday- Thursday, 10:00am-6:00pm; ability to flex hours as needed is preferred Employee Benefits include: Health, Dental, Vision, life, and Supplemental insurance options Healthcare Flexible Spending (FSA) 403b Retirement Savings with company match Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support and more! Requirements Employment Requirements: Criminal Background check conducted by the Department of Human Services Background Check Unit Pre-Employment Drug Screening (Including THC) Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential. Minimum Requirements: Successful completion of OHA-approved training. Must be on the Oregon Health Authority Traditional Health Worker Registry or registered with MHACBO as CRM. A self-identified individual formerly receiving addictions or mental health services and/or a self-identified individual in recovery from an addiction Be acquainted with local community resources. Good verbal, written, and computer skills. Able to work some evening and/or weekend hours. Must be able to maintain confidentiality in accordance with Willamette Family policy, HIPAA, and 42 CFR Part 2. PREFERRED QUALIFICATIONS Valid Oregon driver's license Ability to drive for Willamette Family per Willamette Family policy, which includes none of the below infractions within the last 3 years: Operating a motor vehicle during a time of suspension or revocation; Operating a motor vehicle without a license; Driving under the influence of alcohol or drugs; Careless driving; More than two moving violations in the past three years; More than two accidents in the past three years; More than one accident in any one year; Speeding over 80 miles per hour or 21 miles per hour over the posted speed limit. EQUAL OPPORTUNITY EMPLOYER Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, and federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation. Salary Description $21

**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction. The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position. **Key Responsibilities** + Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner + Process orders, returns, exchanges, and warranty claims accurately using internal systems + Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary + Provide accurate information about products, services, and company policies + Maintain and update customer records in CRM or ERP systems + Track and follow up on open issues to ensure timely resolution and customer satisfaction + Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs + Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction **Qualifications** + High school diploma or equivalent required + 1-3 years of experience in customer service or a similar client-facing role preferred + Strong communication and interpersonal skills + Basic computer proficiency and comfort with using internal systems + Ability to multitask and remain calm under pressure + Must be self-motivated, detail-oriented, and a team player **Schedule & Work Environment** + **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time + **Work Week:** 40 hours, with occasional opportunities for overtime **Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you! ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.